Hotel desk jobs in , LondonCreate job alerts

A boutique hotel brand in Westminster seeks a Front Desk Receptionist to provide exceptional guest service.

We’re looking to expand our Temporary Team in Liverpool.If you’re an experienced Residential Estate or Hotel (4) Concierge we want to hear from you!.We can work around your schedule.Providing a warm and professional welcome to residents and guests.Man the concierge desk and handle enquirie

A luxury London hotel is seeking a Night Front Desk Agent to enhance guest experiences during night hours.

Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image at all times is required for a well-established hotel chain based in Central London. Please note: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar. SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image of the hotel and company at all times. Working as the Hotel Porter you will keep a folder at the Concierge desk containing up-do-date information on restaurants, entertainment venues, transportation links, car hire, airport pick-up services, health & beauty treatments, child-care, cultural events, courier services, laundry facilities, shopping and any other services that may be of interest to hotel guests. As the Hotel Porter you will maintain a courteous and professional telephone manner at all times and deliver all messages and correspondence to guests or the relevant department in a prompt and timely manner. DUTIES Your duties as a Hotel Porter and Food and Beverage Assistant will include: Administration • Maintain accurate record of customer reservations for the restaurants and bars, • Check and accept deliveries, • Verify use-by and expiration dates on all goods received, • Assist in placing orders and requisitions. Complete all necessary paperwork, • Keep all delivery notes safe and pass them to the F&B Manager/Cost Control, • Keep menus, brochures and other promotional materials clean, tidy and readily available, • Obtain a guest list from reception at the start of each shift, • Ensure complete and accurate handover between shifts, • Keep a supply of local maps, brochures and magazines containing relevant local information, • Keep accurate record of all bookings made for guests Telephone • Be fully conversant with all telephone and fax equipment, • Keep record and be familiar with all extension numbers in the Hotel, • Maintain a courteous and professional telephone manner at all times, • Record and pass all messages to guests and other employees promptly Guest Services • Welcome guests upon arrival, help them with their luggage, escort them to the room and inform them of all in-room and Hotel facilities, • Identify return clients and welcome them back, • Escort customers to an appropriate table or waiting area and assist with coats and bags, • Present the correct menus and give any explanation on menu items, • Give customers accurate information about any drinks offered in the menu, • Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.), • Liaise with kitchen staff and serve the correct type, quality and quantity of food in accordance with laid down procedures, • Attend to all guests and potential clients at the Concierge desk and in the hotel lobby in a courteous and efficient manner, • Answer customer enquiries politely and efficiently and where necessary seek help and information from other departments, • Serve drinks and snacks in the bar and lobby areas, following licensing law and weights and measures requirements, • Recommend hotel facilities and services first, or those of sister hotels if possible, • Ensure that only approved or contracted suppliers are used when recommending/booking a service for a guest, • Handle complaints promptly and professionally. Seek the assistance of senior reception staff, guest relations and the Duty Manager when necessary Accounting and Cashiering • Ensure the security of all moneys kept at the Concierge desk at all times, bearing personal responsibility for it, • Be familiar with the deposit/payment policy of suppliers, • Inform the guest where a higher charge will be incurred due to including commission, • Ensure correct laundry charges are applied to guest accounts and file a copy of the Audit Trail or guest bill with the movement list General • Be fully conversant with hotel and in-room facilities, • Keep the Concierge desk and lobby area clean and tidy at all times, • Carry out minor repairs in guest bedrooms and public areas when necessary, • Arrive on duty at the correct time, • Ensure full and accurate handover between shifts HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14344 Full-Time, Permanent Hospitality and Catering Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Food and Beverage Assistant – F&B AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

A leading hospitality group located in Greater London is looking for a Hotel Reception Supervisor to manage front desk operations.

A leading hotel group seeks a Receptionist to greet guests, manage check-ins, and provide information about local attractions. Experience in a 3-4 star hotel is preferred but not necessary.

A prominent hotel management company is hiring a part-time Guest Service Assistant to deliver exceptional customer service at Holiday Inn Express Cambourne.

Front Desk / Front of House Hotel Receptionist. A dynamic role offering front‑desk support, administrative tasks, and exceptional customer service in a bustling hotel environment. We have a fantastic opportunity for a full‑time, permanent Front Desk / Front of House Hotel Receptionist.

Hotel Reception Supervisor- VIP Desk. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!. In this role, you’ll oversee daily front desk operations, assist with Check‑in and Check‑out, and go beyond the basics to create meaningful connecti

A leading hospitality company in Greater London is seeking a dedicated individual to attend to hotel guests' enquiries and provide exceptional customer service.

Previous hotel front office management experience is preferred. Benefits include 12 complimentary nights at Hyatt Hotels, discounted stays, and continuous learning opportunities. A boutique hotel in London is seeking a Night Manager to ensure excellent guest service throughout the night.

You will thrive in a lively environment, bringing enthusiasm to the front desk and collaborating with various departments to ensure guest satisfaction.

A leading hospitality company in the UK is seeking a Concierge to provide exceptional service to guests.The role involves welcoming guests, assisting with their requests, and sharing local knowledge to enhance their stay.Ideal candidates should be confident communicators with great attention to deta

A luxury hotel chain in London is looking for a Front Desk Receptionist to deliver exceptional service and create memorable experiences for guests at Four Seasons Hotel London at Tower Bridge. This role requires previous front desk experience and strong interpersonal skills.

A fast-growing hotel operator in the UK is seeking an F&B Crew Leader for their MOXY York location. Benefits include a health cash plan, discounted rates at Marriott hotels, and a competitive salary.

A leading global hotel chain is seeking a Night Receptionist at their London location. Ideal candidates will have experience in luxury hotel front office roles and strong communication skills. The position offers numerous benefits including complimentary hotel nights, discounted stays, and continuou

A leading hospitality group in the UK is seeking a Reservations & Guest Services Agent to join their front-of-house team at a 5-star hotel.