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We are seeking an experienced IT Operations Technician to join Lancelogic Limited in supporting and maintaining client IT infrastructure and day-to-day technology operations. The successful candidate will be responsible for managing and monitoring networks, servers, workstations, email systems, endpoint security, and cloud-based services across multiple client environments. Duties will include providing end-user technical support, configuring and deploying hardware and software, performing routine system maintenance, troubleshooting technical issues, supporting firewall and network configurations, carrying out backup and recovery operations, monitoring system performance, and assisting with infrastructure improvements and IT security compliance. The role also involves liaising with clients and third-party providers to ensure smooth delivery of IT support services. Candidates should have hands-on experience in IT infrastructure, network support, helpdesk operations, server administration, and technical troubleshooting within fast-paced environments. Experience with Windows systems, networking, remote support tools, and IT operations support is essential.