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1 Line IT Support Engineer - Dudley (Hybrid) \n Due to continued growth, a leading technology firm based in Dudley is looking for a 1 Line IT Support Engineer to join the team. \n Here you will become part of an expanding and reputable organisation dedicated to delivering exceptional services to end users. For those looking to work their way up the career ladder, this is your ticket to career transformation. \n Key Skills required: \n\n • Previous experience in a Service Desk or field-based role\n, • Windows OS 11/10\n, • Active Directory\n, • Office 365\n, • Exchange Server experience\n, • Group Policy (DNS/DHCP)\n, • VPN technologies\n\n It would be highly advantageous if the ideal candidate that experience with previous IT Consultancy/MSP experience and backup technologies such as Veeam. \n The roles and responsibilities of the role include administering 1st Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and skills where applicable. \n Company benefits include: \n\n • Starting salary up to £29K DOE\n, • 25 days annual leave + bank holidays\n, • Company pension scheme\n, • Hybrid working up to 2 days WFH\n, • Private healthcare\n, • Plus much more\n\n Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca (at) circle recruitment (dot) com \n \n Key words: Windows Server, IT Support, Microsoft, O365 1 line, 2nd Line, Technical support, office 365, azure, vmware, networking, Dudley, Birmingham, Stourbridge, West Midlands, hyper-v, exchange, \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

IT Trainer - Legal Firm - Dudley \n I'm looking for a Legal IT Trainer with good experience in legal applications such as Big Hand, iManage, Intapp, etc. to join a growing team based in the Midlands. You can come from either an IT trainer background or maybe an IT Support background / being an end user of legal applications, such as a fee earner position, etc. \n This role would be 2 or 3 days in the office, and 2 or 3 days working from home, so Hybrid working. \n The successful IT Trainer will have: \n\n • Good knowledge of Microsoft 365\n, • Broad technical understanding of Legal IT software systems and services including time recording and document management systems, Intapp, 3E, MatterSphere, iManage etc would be a bonus\n\n This role involves developing and delivering training programs to enhance staff skills and understanding in using legal applications such as Big Hand, iManage and Windows Applications. The IT Trainer will be responsible for designing, developing, and delivering training programs. \n \n From a Training perspective, this includes new joiner induction training and existing user training to improve skills. Systems include: \n \n\n • M365\n, • Practice/Case Management systems\n, • Time recording systems: Intapp Time\n, • Digital dictation: BigHand\n, • Document management system: iManage\n\n \n The role: \n \n\n • Providing effective IT Training courses to all staff, including classroom-based, one-to-one training, deskside coaching, presentations, floor walking, webinars and e-learning.\n\n\n, • Working with other IT staff, to provide 'how-to' support for Microsoft Office suite applications & Legal Applications such as the in-house case management systems, Bighand, iManage, Elite 3e etc.\n\n\n, • Create course materials, exercises and other accompanying courseware; write and update existing material where appropriate to the agreed standards.\n, • Provide training consultation and deliver solutions on the training element of some internal projects to launch new software effectively into the business.\n\n \n You must also have excellent communication and organisational skills to provide clear, concise instruction and feedback to staff. They offer an attractive salary, up to £45,000, and a supportive and friendly work environment \n \n For further details and to apply, please send your CV over by pressing the apply now button. Alternatively, please feel free to contact me in confidence: \n \n Key skills - IT Trainer, Training analyst, systems training, MS Office, document management, Fee Earner, IT Support - Birmingham / Coventry / Worcester / Wolverhampton \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

IT Trainer - Legal Firm - Dudley I'm looking for a Legal IT Trainer with good experience in legal applications such as Big Hand, iManage, Intapp, etc. to join a growing team based in the Midlands. You can come from either an IT trainer background or maybe an IT Support background / being an end user of legal applications, such as a fee earner position, etc. This role would be 2 or 3 days in the office, and 2 or 3 days working from home, so Hybrid working. The successful IT Trainer will have: Good knowledge of Microsoft 365 Broad technical understanding of Legal IT software systems and services including time recording and document management systems, Intapp, 3E, MatterSphere, iManage etc would be a bonus This role involves developing and delivering training programs to enhance staff skills and understanding in using legal applications such as Big Hand, iManage and Windows Applications. The IT Trainer will be responsible for designing, developing, and delivering training programs. From a Training perspective, this includes new joiner induction training and existing user training to improve skills. Systems include: M365 Practice/Case Management systems Time recording systems: Intapp Time Digital dictation: BigHand Document management system: iManage The role: Providing effective IT Training courses to all staff, including classroom-based, one-to-one training, deskside coaching, presentations, floor walking, webinars and e-learning. Working with other IT staff, to provide 'how-to' support for Microsoft Office suite applications & Legal Applications such as the in-house case management systems, Bighand, iManage, Elite 3e etc. Create course materials, exercises and other accompanying courseware; write and update existing material where appropriate to the agreed standards. Provide training consultation and deliver solutions on the training element of some internal projects to launch new software effectively into the business. You must also have excellent communication and organisational skills to provide clear, concise instruction and feedback to staff. They offer an attractive salary, up to £45,000, and a supportive and friendly work environment For further details and to apply, please send your CV over by pressing the apply now button. Alternatively, please feel free to contact me in confidence: Key skills - IT Trainer, Training analyst, systems training, MS Office, document management, Fee Earner, IT Support - Birmingham / Coventry / Worcester / Wolverhampton Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @CircleRec and LinkedIn - Circle Recruitment. TPBN1UKTJ

At Dudley Building Society, we're here to help people live better lives. As one of the UK's fastest-growing building societies, with a proud heritage and ambitious plans for the future, we're looking for a Finance Control and Reconciliation Analyst to join our Finance team. This is a great opportunity for someone who enjoys working with detail, takes pride in accuracy and wants to play an important part in maintaining strong financial controls. You'll support the smooth day-to-day running of our Finance function, completing reconciliations, processing financial transactions, investigating differences and helping us continue to improve how we work. You'll work closely with colleagues across Finance, Operations and other areas of the Society to make sure financial information is accurate, timely and complete, while contributing to a strong, well-controlled finance environment. The role As our Finance Control and Reconciliation Analyst, you'll support the effective operation of the Finance function through the processing of financial transactions, maintenance of financial records, completion of reconciliations and operation of key financial controls. The role combines operational finance responsibilities, including payments processing and purchase ledger management, with responsibility for maintaining accurate reconciliations, investigating discrepancies and supporting continuous improvement across the Society. What you'll be doing Complete daily, weekly and monthly reconciliations across finance and operational accounts, investigating and resolving any differences. Maintain clear supporting evidence and help ensure key financial controls are operating effectively. Process financial transactions, including bank credits and debits, authorised payments, purchase ledger activity and related accounting records. Support treasury, mortgage and savings payment activity, while responding to finance-related queries from colleagues, customers and suppliers. Assist with month-end processes, journals, analysis and information needed for reporting, audit and regulatory activity. Identify opportunities to simplify, automate or improve reconciliation processes, supporting better use of systems, spreadsheets and reporting tools while maintaining clear procedure notes to support consistency, resilience and knowledge sharing across the team. Work collaboratively with colleagues across Finance, Operations and other relevant teams, building effective relationships with process owners to resolve reconciliation queries, agree actions and promote good financial control practice. What we're looking for Someone who is organised, accurate and comfortable working with financial information. Experience in finance controls and reconciliations, with the confidence to investigate and resolve discrepancies. Ideally, someone who has worked within a bank, building society or wider financial services environment. Experience in finance administration, payments, purchase ledger or financial control activities. Strong attention to detail and the ability to maintain clear, accurate records. A proactive approach, with the confidence to ask questions, highlight issues and support process improvements. Someone who enjoys working collaboratively with colleagues to resolve queries and get things right. What's in it for you? We want our people to feel supported, valued and able to thrive. In return, you'll receive: Salary up to £26,500. Intelligent working - split your time between home and our Brierley Hill office. 30 days' holiday, plus bank holidays and "Moments that Matter" days for birthdays, weddings, getting your house keys, welcoming a grandchild and the moments that count. Up to 8% pension contribution. Life assurance at 4× salary. Full Private Medical Insurance for you and your family. A healthcare plan for everyday essentials like dental and optical. Access to our Salary Sacrifice schemes, including Cycle to Work and Electric Car schemes. Diversity, Equality and Inclusion We're building a culture where everyone feels respected, supported and valued. Diversity isn't a tick box for us - it's a strength we actively champion. Whoever you are, and whatever makes you you, you'll be welcomed here and encouraged to thrive. And there's more… We're a Certified B Corp and officially a Great Place to Work in the UK - and for good reason. Head over to our careers page to discover what life is like at The Dudley: who we are, what drives us, and why joining us could be the best move you make next. If you're ready to bring your finance skills to a Society that puts people, purpose and community at the heart of what it does, we'd love to hear from you

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