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  • IT Support & Web Contect Technician
    IT Support & Web Contect Technician
    il y a 1 mois
    £42000–£45000 par an
    Temps plein
    London

    Overview We are seeking a dedicated IT Support professional to join our dynamic team. The successful candidate will provide essential technical assistance across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise and develop your expertise in computer networking, hardware, and software support within a fast-paced environment. The position is paid and ideal for individuals passionate about delivering exceptional customer service and technical solutions. Duties • Provide first-line technical support to end-users via help desk systems such as ServiceNow and Jira., • Provide training to company end-users and create user guides and support them., • Data Integrity & Reporting Assist with data entry, validation, and cleaning to ensure accuracy and consistency and Generate standard reports and support users in dashboards., • Troubleshoot and resolve issues related to desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office., • Assist with network connectivity problems involving LAN, VPN, DNS, TCP/IP, and firewall configurations., • Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates., • Support server infrastructure including Microsoft Windows Server environments and BMC Remedy ticketing system., • Maintain computer hardware, peripherals, and network equipment ensuring optimal performance., • Document incidents, resolutions, and system configurations accurately for future reference., • Collaborate with cross-functional teams to implement system upgrades and security patches., • Strong understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and TCP protocols., • Proven experience in desktop support for Windows (including Windows Server) and macOS operating systems; familiarity with Linux is advantageous., • Proficiency in Active Directory management and familiarity with SCCM for software deployment., • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction., • Knowledge of hardware troubleshooting including components such as motherboards, hard drives, RAM, and peripherals., • Experience with help desk tools like ServiceNow or Jira; ticket management skills are essential., • Ability to communicate complex technical information clearly to non-technical users with excellent customer service skills., • Familiarity with remote support tools such as BMC Remedy or similar ticketing systems., • Analytical skills to diagnose issues efficiently using system logs and diagnostic tools., • Strong organisational skills with the ability to prioritise multiple tasks effectively. This role is ideal for motivated individuals eager to advance their career in IT support while delivering outstanding service across diverse technological environments.

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  • Computer Technician
    Computer Technician
    il y a 10 jours
    £14–£25 par heure
    Temps partiel
    London

    I am the owner of an architecture and interior design studio and am looking for a computer technician / IT support professional to help streamline and modernise the studio’s tech systems. The studio is currently running across a legacy patchwork of different platforms, subscriptions and ecosystems, including GoDaddy, G Suite, iCloud, Dropbox, Zoom and multiple email addresses. The studio’s hardware environment is Apple Mac, so I am looking for someone confident working within Mac systems who can help rationalise the current setup into one clear, efficient and easy-to-manage structure, ideally centred around a single ecosystem such as Google Workspace or Microsoft 365. This role would involve reviewing the current setup, advising on the best structure going forward, implementing the new system, setting up accounts and subscriptions correctly, and providing ongoing support where needed. Key responsibilities: • Review and assess the studio’s current tech setup across Mac computers, email, cloud storage and software, • Advise on the best unified system for the business, such as Google Workspace or Microsoft 365, • Set up and configure Apple Mac computers, devices and user accounts, • Consolidate and streamline email systems, cloud storage, subscriptions and communication tools, • Migrate or reorganise files, folders and digital records into a clear filing structure, • Set up video calling and collaboration platforms, • Help rationalise overlapping or unnecessary subscriptions and services, • Ensure systems are efficient, secure and easy to manage day to day, • Provide ongoing on-call technical support and troubleshooting as needed, • Offer practical advice on maintaining a clean, scalable setup for a growing studio Ideal candidate: • Strong experience in IT setup, systems migration and technical support, • Confident working with Apple Mac systems and the wider Apple ecosystem, • Comfortable working across email hosting, cloud platforms, subscriptions and digital file management, • Able to advise on and implement unified business systems, • Organised, methodical and able to simplify complex setups, • Able to explain technical matters clearly and in a user-friendly way, • Reliable and available for ad hoc ongoing support, • Experience working with small businesses, founders or creative studios is a plus

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  • Nail Technician
    Nail Technician
    il y a 10 jours
    £13–£15 par heure
    Temps plein
    Chiswick, Hounslow

    Urban Rose Beauty Chiswick are looking for a full time or part time Nail tech to join our team! This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! We are currently looking for a full- time or part - time nail tech specialising in manicures and pedicures, to become part of our passionate and dedicated team. About the position Your responsibilities and the qualities we're looking for. As a nail Technician you’ll play a crucial role in providing exceptional nail treatments and services to our clients. Provide luxury manicures & pedicure and nail treatments. Apply CND Shellac and other high-quality nail polish brands. Hand and Foot Massage Client Consultations: Create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest salon products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full body massage. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A small, friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on Margaret Dabbs London Manicure & Pedicure protocols and Product training Increase in holiday entitlement with longevity Commission on all retail products sold and treatments performed Company pension scheme Staff discount on products and treatments Employee referral scheme

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  • Production Technician and Precision Fitter - Personalised Metal and Wood
    Production Technician and Precision Fitter - Personalised Metal and Wood
    il y a 2 mois
    £41700–£45000 par an
    Temps plein
    London

    Role Overview We are looking for a highly skilled Production Technician & Fitter to join our creative manufacturing team. This role is unique: it combines the technical "bench fitter" skill set with modern digital fabrication. You will be responsible for the setup, operation, and maintenance of our precision machinery (Laser Engravers, UV Printers, CNC cutters) to produce high-quality, bespoke accessories and gifts from metal and wood. Key Responsibilities & Tasks 1. Production Fitting & Assembly • Precision Assembly: Fit and assemble small-scale metal parts and sub-assemblies (such as welding necklaces, attaching clasps, or inlaying metal into wood) to fine tolerances., • Technical Specifications: Examine digital drawings and customer specifications to determine the most efficient sequence of operations for custom orders., • Finishing: Use hand tools and bench techniques to ensure all metal and wood products meet our "Prestige" quality standards before dispatch. 2. Machine Operation & Digital Fabrication • Laser & UV Systems: Calibrate and operate laser engraving and UV printing machinery, adjusting settings for different materials including stainless steel, silver, wood, and acrylic., • Material Preparation: Execute the cutting and preparation of raw metal and wood sheets to required dimensions using industrial cutting equipment. 3. Maintenance & Engineering • Plant Maintenance: Install, repair, and service our industrial production machinery to minimise downtime., • Fault Diagnosis: Examine the operation of electrical and mechanical components within our engravers and printers, making adjustments to ensure laser alignment and print head accuracy., • Tooling: Maintain and sharpen cutting tools and jigs used in the daily production of accessories.

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