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Purpose of Role: At Pimlico Plumbers, we're not just London's largest independent servicing and maintenance company, we're also leaders in driving sales through top-tier customer service. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our services and the effectiveness of our sales strategies. As part of the Neighbourly family, we now have even more resources and broader opportunities for career growth in the service industry. As a Contact Centre Deputy Manager, you will play a key role in supporting the day-to-day operations of the contact centre, working alongside Contact Centre Managers to ensure the achievement of key KPIs around handle rate, conversion, and job despatch. Key Responsibilities: • Collaborate with Contact Centre Managers to ensure smooth job allocation and despatch, supporting engineers and customers by assisting with job board updates, job ticket administration, and answering queries from engineers and booking coordinators., • Answer phone calls from customers and engineers as required, ensuring that target handle rates are consistently met., • Cover for Contact Centre Managers when needed, maintaining a proactive and professional approach to all calls and queries from both engineers and customers., • Support the achievement of all call centre KPIs, assisting in the conversion of calls and handling complaints in a professional and effective manner., • Assist engineers with diary management and query resolution, ensuring that their operations run smoothly. Experience: • At least 2 years experience leading daily contact centre operations by collaborating with managers to ensure efficient job allocation and despatch, maintaining real-time updates on job boards and ticket administration., • Proven success delivering high-quality customer service., • Acting as a reliable point of contact during managerial absences, professionally handling escalations and maintaining continuity in service delivery., • Contributing to KPI achievement by assisting in call conversion efforts and resolving complaints with empathy and efficiency., • Fostering a positive team environment by promoting high morale, engagement, and collaboration across the contact centre staff. Critical Success Factors: • Maintain customer phone call handling service levels at or above agreed levels., • Achieve overall contact centre conversion at or above the required level., • Minimise engineer query calls to the contact centre regarding team jobs., • Maintain high morale, team spirit, and staff engagement among all team members. About us: Neighborly (yes without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown to be the world’s largest home service company, delivering premium service experiences across homes and businesses, primarily through franchising. In 2010 Neighbourly entered the UK market with the focus of acquiring and developing premium brands within the home service industry. In the 14 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands with over 4,000 frontline staff. Gaining a strong reputation for investment and franchisee development consistently growing year-on-year. Our Brands: • Pimlico Plumbers London, • Drain Doctor, • Bright & Beautiful, • Countrywide Grounds Maintenance, • Dream Doors, • Greensleeves Lawn Care

Neighborly (yes, without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown into a world-leading company in home services. Landing in the UK in 2010 as Neighbourly with a focus on acquiring and developing premium franchise brands within the home service industry. In the 15 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands, and over 4,000 frontline operatives. Gaining a strong reputation for investment and franchisee development, consistently growing year-on-year. Our Brands: • Pimlico Plumbers, • Drain Doctor, • Bright & Beautiful, • Countrywide Grounds Maintenance, • Dream Doors, • Greensleeves Lawn Care Brand Info: Whilst the role may encompass other brands within the group, the role will be mainly working for Pimlico Plumbers: At Pimlico Plumbers, we are London's No.1 Premium Service Provider and have been improving and maintaining properties for over 45 years. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our service and the effectiveness of our sales strategies. As part of the Neighborly family, we now have even more resources and broader opportunities for further growth. Purpose of the role: The Business Solutions Manager will design, develop, and implement a new Business Solution system across our network. The Business Solutions Manager is data-driven and creative and can map out the company’s process in buying, data, sales, field management, finance, and other areas to ensure the Business Solution can be developed correctly. After assisting with design and development they will then be responsible for implementation across the business. Promoting across the business and educating and training where necessary. They will lead and deliver the Business Solution vision and strategy to drive acquisition, engagement, retention, and loyalty. Key responsibilities: • This role will support departments, customers, and internal business process activities across the business through the effective use of Business Solution., • Hands-on technical lead who can make complex configuration changes to support business processes., • Manage the analysis, configuration, testing and implementation of the Business Solution, • Manage the development the Business Solution and associated systems., • Ability to follow prescribed methodology in understanding the current business processes, gathering requirements, and producing a specification that will form the basis of the new system., • Maintain all required documentation including process maps and specifications to support the business change and development programme., • Consider and evaluate the opportunities and potential risks attached to the recommendations made suggesting appropriate mitigation options., • Collaborate across all levels of the business from Executives to end users to fully understand their needs., • Collaborate with developers and business partners for system enhancements and upgrades., • Fully own the Business Solution. Defend data quality, preserving a view of engagement behaviour to understand communications performance/KPIs., • Manage all future changes, releases, updates, and enhancements to the system., • Identify continuous improvement opportunities for assigned systems and processes., • Provide end user training, ensuring process and procedures are always followed., • Work closely with internal teams to establish data insights, quality/knowledge of the data and develop reporting views to visualise performance of programmes & campaigns., • Use insights and analytics to refine concepts and deliverables., • Any other reasonable duty that falls within your capabilities. This role profile provides an indication of the role’s key accountabilities and is not intended to cover the whole scope of the role. Experience and skills: • We are looking for someone who can take complex systems and create clarity, simplicity and be able to share their findings with the wider team. You will be inquisitive and have no issues with asking lots of questions, or for diagrams or documentation of existing systems to help you discover more. You bring people together to dive into problems, ensuring you do not become the centre of all knowledge., • You engage stakeholders and understand the objectives using empathy. You will need to be patient and proactive to understand what people do, not just what they say they do., • You will have the skills and confidence to identify and engage key business stakeholders and other development to build a clear picture of requirements using shared context and domain language that everyone understands., • Demonstrative success in implementing and developing a Business Solutions platform for data management., • Ability to manage and prioritise multiple projects from messaging and channel strategy to design and technical requirements., • Proven track record of turning data insight into commercial, actionable recommendations., • Knowledge of customer segmentation, list management, deliverability, compliance and GDPR regulation., • Experience in delivering Business Solutions strategy suitable to B2B and B2C services and the overall customer journey., • Excellent interpersonal skills and the ability to build strong relationships with a wide variety of people., • Comfortable getting 'hands on' in a fast-paced, target driven environment., • Exceptional communication skills - both written and verbal. Inclusivity statement: Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

We are looking to recruit a variety of people into data entry roles for Wimbledon 2026 working across our official venues: Qualifying Competition at Roehampton and The Championships at The All England Lawn Tennis Club.Our values of Heritage, Integrity, Respect and Excellence are at the heart of ever

Premier Equipment is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. Premier proudly serves Southern Ontario with 11 locations (Alliston, Ayr, Elmira, Listowel, Ospringe, Tavistock, Smithville, Norwich, Hagersvill

Premier Equipment is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment.With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers of

Premier Equipment is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. Premier proudly serves Southern Ontario with 11 locations (Alliston, Ayr, Elmira, Listowel, Ospringe, Tavistock, Smithville, Norwich, Hagersvill

Seasonal Grounds Maintenance Operative – £15.Seasonal (Until End of October).Grass cutting, hedge trimming, and general grounds upkeep.Use of equipment including strimmers, lawn mowers, and hedge cutters.Outdoor maintenance work in all weather conditions.Physically fit and capable of working outd

Grounds Maintenance Worker - Orpington - BR6.Grounds Maintenance operatives are needed in the Orpington area to work for one of the UK's leading landscape/grounds maintenance company.Daily duties will include grass/lawn cutting, litter picking, strimming, edgeing, hedge cutting, weed control, using

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

We are looking for an experienced Vehicle Technician to join our team at Balmer Lawn Brockenhurst. Location: Balmer Lawn Brockenhurst. The Balmer Lawn Motor Group is an established business in the heart of the New Forest and Wiltshire and is a busy site with a great team.

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

Mowwa is a premium lawn care specialist dedicated to delivering exceptional services that keep our clients' lawns vibrant, healthy, and impeccably maintained throughout the year. A passion for lawn care and a positive, 'can do' attitude. Previous experience in lawn care or gardening is preferred but

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

We are the Cambian group, one of the largest independent providers of care and education for children and young people.We believe that everybody has a personal best and we strive to show our young people their potential.An exciting opportunity has arisen in one of our children’s homes for Resident

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Cornwall Supported Living- TR14 8DY.Flexible Additional Holiday Purchase Scheme.DBS check paid by Caretech prior to starting with us.Full induction programme to Care Certificate Standards.Free Employee Assistance Programme.We offer Apprenticeships to those with less experience looking to join the Ca

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visito

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Maintenance Assistant/Gardener at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.We take real pride in the quality and appearance of our homes.We also know that our grounds can be

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activiti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti