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Job Title: Customer Support Advisor (Accommodation Services) Location: Reading Job Purpose: This role provides high-quality frontline customer service to residents in a managed accommodation setting, ensuring a positive living experience. Responsibilities include supporting bookings, coordinating property maintenance, and ensuring compliance with regulations. The role involves close collaboration with colleagues to maximise occupancy and streamline tenant processes. Key Accountabilities: • Support the generation of income by maximising bookings and occupancy, working alongside colleagues to promote available accommodation., • Serve as the first point of contact for resident enquiries via phone, email, and in person., • Advise on accommodation options and guide prospective residents through the application process., • Assist with move-in and move-out procedures, including compliance checks and financial transactions., • Maintain high service standards by addressing resident concerns promptly and escalating issues as needed., • Collaborate with colleagues to advertise vacancies, ensure smooth tenant transitions, and optimise occupancy., • Manage room bookings and maintain accurate occupancy records., • Process and track maintenance requests, coordinating with contractors to ensure timely resolutions., • Conduct property inspections and health & safety checks, ensuring compliance with tenancy regulations., • Maintain accurate data entry in housing systems to track resident information and property status., • Assist with financial transactions, including deposit processing, rent collection, and invoice management., • Liaise with external partners to support accommodation needs and gather feedback for service improvements., • Support the management team with complaint investigations and service improvement initiatives., • Promote a culture of compliance, safety, and customer satisfaction within the accommodation scheme. General Responsibilities: • Uphold organisational values, fostering trust, transparency, inclusion, and employee wellbeing., • Prioritise health and safety in all decision-making., • Participate in learning and development opportunities to enhance personal effectiveness and performance., • Undertake additional duties as required to meet the evolving needs of the organisation. Knowledge and Skills: Essential: • Strong customer service and problem-solving skills., • Ability to multitask and manage administrative processes efficiently., • Proficiency in housing management systems and Microsoft Office., • Excellent communication and stakeholder management abilities. Desirable: • Experience in accommodation, property management, or hospitality services., • Knowledge of tenancy agreements, housing regulations, and compliance standards., • Familiarity with financial processing, including rent and deposit transactions., • Understanding of health and safety regulations in a residential setting. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further

Principal Process & Performance Manager Shape how critical commercial decisions are governed, assured and delivered. At AWE, governance isn't a back-office function. It underpins national safety. We're looking for a senior commercial governance and assurance professional to help shape, operate and continuously improve how AWE makes and assures its most important commercial decisions. This is a high-impact role at the heart of our Commercial function, influencing enterprise-wide policy, assurance, performance insight and board-level decision-making. You'll work closely with senior leaders across AWE, as well as MOD and wider government partners, bringing clarity, consistency and confidence to complex commercial activity in a highly regulated environment. If you enjoy operating at pace, cutting through complexity and setting clear standards that enable good decisions, this could be the opportunity to play your part. Package: £63,270 to £95,000 (depending on your suitability, qualifications, and level of experience). Location: Reading, with free onsite parking. Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note that AWE is undergoing a transformation with this Job description subject to change, however the description in this advert is a true reflection of the enduring role profile. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? This role sits at C2 principal level and plays a key part in strengthening AWE's commercial assurance maturity. You will have a; Senior role within AWE's Commercial function Enterprise-wide remit for commercial governance, assurance and performance Direct influence over commercial business cases, strategies and approval forums Close engagement with MOD and central government stakeholders Leadership of a small specialist team As the Principal Process & Performance Manager, you will sit within the Commercial function and be responsible for: Commercial governance & assurance Manage and evolve AWE's Commercial governance and assurance framework, ensuring it is proportionate, consistent and aligned to public procurement regulation and best practice. Translate central government policy, defence and nuclear licensing requirements into clear, usable local policy, processes and templates. Quality-assure commercial strategies, board papers and business cases, ensuring completeness, traceability and a strong value-for-money narrative, applying the HM Treasury Green Book and 5-Case Model. Leadership & influence Lead and develop a small team, setting a high standard for professional judgement, assurance quality and continuous improvement. Act as a trusted advisor to senior stakeholders, constructively challenging assumptions and influencing decision-making across the organisation. Performance, insight & improvement Lead the production of high-quality MI/BI on commercial pipeline, policy adoption, risk and performance, ensuring data integrity and meaningful insight. Drive learning from audits, reviews and assurance activity, embedding lessons learned and supporting continuous improvement across Commercial. External engagement & credibility Lead engagement with internal and external audits and reviews, coordinating responses and closing actions. Engage confidently with MOD and other government bodies, sharing leading practice and maintaining strong assurance credibility. Support the integration of ESG and Social Value considerations into sourcing and contract management, assuring measurement and reporting through governance packs. Who are we looking for? We're looking for a senior commercial governance professional who is confident operating close to decision-makers, comfortable with ambiguity, and motivated by improving how organisations govern complex commercial activity. You'll bring sound commercial judgement, the confidence to challenge constructively, and the ability to balance rigour with pragmatism in a fast-moving, regulated environment. We do need you to have the following: Senior-level experience in commercial governance, assurance or performance management within a regulated public-sector or complex commercial environment. Hands-on business case assurance experience, able to test strategic need, options, affordability, commercial approach and enduring performance management. Strong stakeholder management and influencing skills, with experience working across functions and at senior levels. Proven ability to translate policy into clear, usable processes and frameworks that are applied consistently. Experience leading or coordinating audit responses and driving improvement from findings. Not to be considered a tick list, we'd like you to have experience in: Experience working with MOD or within a public sector environment. MCIPS (or willingness to work towards). Experience operating formal governance or approval boards. Knowledge of contract governance and compliance obligations. Experience embedding ESG or Social Value within procurement or contract management. Experience of working with NEC contracts Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts • access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Hybrid working is available for this role on an informal, non-contractual basis. Typically 3 days onsite per week. #LI-RS1 #LI-Hybrid TPBN1_UKTJ

Principal Process & Performance Manager Shape how critical commercial decisions are governed, assured and delivered. At AWE, governance isn't a back‑office function. It underpins national safety. We're looking for a senior commercial governance and assurance professional to help shape, operate and continuously improve how AWE makes and assures its most important commercial decisions. This is a high‑impact role at the heart of our Commercial function, influencing enterprise‑wide policy, assurance, performance insight and board‑level decision‑making. You'll work closely with senior leaders across AWE, as well as MOD and wider government partners, bringing clarity, consistency and confidence to complex commercial activity in a highly regulated environment. If you enjoy operating at pace, cutting through complexity and setting clear standards that enable good decisions, this could be the opportunity to play your part. Package: £63,270 to £95,000 (depending on your suitability, qualifications, and level of experience). Location: Reading, with free onsite parking. Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note that AWE is undergoing a transformation with this Job description subject to change, however the description in this advert is a true reflection of the enduring role profile. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? This role sits at C2 principal level and plays a key part in strengthening AWE's commercial assurance maturity. You will have a; Senior role within AWE's Commercial function Enterprise‑wide remit for commercial governance, assurance and performance Direct influence over commercial business cases, strategies and approval forums Close engagement with MOD and central government stakeholders Leadership of a small specialist team As the Principal Process & Performance Manager, you will sit within the Commercial function and be responsible for: Commercial governance & assurance Manage and evolve AWE's Commercial governance and assurance framework, ensuring it is proportionate, consistent and aligned to public procurement regulation and best practice. Translate central government policy, defence and nuclear licensing requirements into clear, usable local policy, processes and templates. Quality‑assure commercial strategies, board papers and business cases, ensuring completeness, traceability and a strong value‑for‑money narrative, applying the HM Treasury Green Book and 5‑Case Model. Leadership & influence Lead and develop a small team, setting a high standard for professional judgement, assurance quality and continuous improvement. Act as a trusted advisor to senior stakeholders, constructively challenging assumptions and influencing decision‑making across the organisation. Performance, insight & improvement Lead the production of high‑quality MI/BI on commercial pipeline, policy adoption, risk and performance, ensuring data integrity and meaningful insight. Drive learning from audits, reviews and assurance activity, embedding lessons learned and supporting continuous improvement across Commercial. External engagement & credibility Lead engagement with internal and external audits and reviews, coordinating responses and closing actions. Engage confidently with MOD and other government bodies, sharing leading practice and maintaining strong assurance credibility. Support the integration of ESG and Social Value considerations into sourcing and contract management, assuring measurement and reporting through governance packs. Who are we looking for? We're looking for a senior commercial governance professional who is confident operating close to decision‑makers, comfortable with ambiguity, and motivated by improving how organisations govern complex commercial activity. You'll bring sound commercial judgement, the confidence to challenge constructively, and the ability to balance rigour with pragmatism in a fast‑moving, regulated environment. We do need you to have the following: Senior‑level experience in commercial governance, assurance or performance management within a regulated public‑sector or complex commercial environment. Hands‑on business case assurance experience, able to test strategic need, options, affordability, commercial approach and enduring performance management. Strong stakeholder management and influencing skills, with experience working across functions and at senior levels. Proven ability to translate policy into clear, usable processes and frameworks that are applied consistently. Experience leading or coordinating audit responses and driving improvement from findings. Not to be considered a tick list, we'd like you to have experience in: Experience working with MOD or within a public sector environment. MCIPS (or willingness to work towards). Experience operating formal governance or approval boards. Knowledge of contract governance and compliance obligations. Experience embedding ESG or Social Value within procurement or contract management. Experience of working with NEC contracts Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Hybrid working is available for this role on an informal, non-contractual basis. Typically 3 days onsite per week. #LI-RS1 #LI-Hybrid

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Reading Audi. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. We’ve got a c

Reporting into senior leadership, you will lead the Learning & Development function across the estate, working closely with Heads of Department to support, coach, and develop teams at all levels. This is a unique opportunity to shape and elevate the people and culture strategy within a high-end, ser

You’ll collaborate with SimplyBiz, Simply Academy, and our network of lender and insurer BDMs to curate high-impact training that addresses knowledge gaps and regulatory shifts. We are setting a new industry standard by supercharging our Mortgage and Protection Experts with LLMs and automation, co

The Learning and Development Coordinator will oversee the planning, organisation, and smooth delivery of a complex leadership development portfolio, ensuring leadership programmes run efficiently and achieve their intended impact across multiple regions. Coordinate logistics for events and sessions,

You’ll work closely with senior operational leaders and central L&D teams to design and deliver regional learning plans that are aligned to business priorities, data-led, and focused on improving capability, compliance, and care quality. Feed regional insight into central learning strategy and cur

Design and deliver innovative, blended learning solutions across leadership, technical, and compliance areas. This is a high-visibility role partnering with senior stakeholders to shape and embed a culture of continuous learning, supporting both business performance and regulatory excellence. Partne

The Learning and Development Coordinator plays a key role in supporting the central L&D function by planning, coordinating, and delivering training initiatives. This role helps ensure employees develop the skills and capabilities required for success by managing learning programmes, maintaining accu

An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. Join Our Dynamic Team as our Learning Compliance Lead in Audit Stream L&D!. We work with the companies that are Britain's economic engine - ambitious,

Design, develop, and create learning solutions including workshops, learning guides, e‑learning modules and blended learning programmes. We are seeking a proactive and innovative Learning and Development Specialist to support the growth of our teams and drive organisational goals. Work closely wit

You will need proven experience in a learning and development role within healthcare or a complex, regulated environment, a strong understanding of clinical and non-clinical training requirements, and a CIPD Level 5 in Learning and Development (or equivalent). You should also have a track record of

A recognised learning qualification, such as CIPD Level 3 in Learning & Development Practice (or an equivalent teaching and learning qualification). Someone who can switch effortlessly between strategic design and hands‑on delivery - and who genuinely enjoys building relationships across all level

As the EU Employees Relations Learning and Development Principal, you will own and drive the end-to-end Employees and Labor Relations learning strategy for Europe — designing strategy, programs that equip leaders across Operations, People Experience & Technology (HR) and key stakeholder teams to n

PrimeFlight Learning & Development is responsible for creating the right culture and environment by encompassing organisational and HR-driven initiatives which encourage colleagues and the wider business to learn and grow. Aviation Learning & Development specialists are focused on professional growt

From learning needs analysis, through to designing, developing, delivering or procuring leading edge learning methods and activities, and assessing the quality, efficiency and impact of personal, business and strategic learning activity, you’ll ensure we drive a culture of results-focused L&D at D

Encourage and foster the development of knowledge-sharing communities within the organization by identifying groups that have shared requirements and needs for key topics and promoting opportunities for them to connect. Develop and maintain strong relationships with internal and external partners an

Due to an internal promotion, an exciting opportunity has arisen for a dynamic and experienced learning and development professional to join a well-established training provider as Head of Learning and Programme Development. Or you will have a background in internal learning and development departme

The suitable Learning and Development Manager will need to be an experienced in L&D design and delivery and have a strong understanding how to foster a learning culture through stakeholder engagement and collaborative working. This is a high visibility, consultative Learning and Development Manager

BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. Develop and del

Our vision is to change that by setting a new standard of advertising with a greater social purpose, where creativity is democratised, and technology drives efficiency and effectiveness. We champion equity and inclusion, and believe that diversity sparks creativity, problem-solving, and well-being.

Working closely with the HR Manager, Production, Operations and Quality leaders and our community of master craftspeople and in-house trainers, the L&D Officer will help elevate the skills, confidence and capability of our people, ensuring the spirit of craft excellence is nurtured in every corner o

We are an accredited Living Wage employer and Greensleeves Care are endorsed with Skills for Care and an Assured City and Guilds provider who offer a range of free learning and development to our colleagues. Learning and Development Advisor – Person Specification. Assist the Learning and Developme

Candidates will need to come from a Financial Services background and have both breadth and depth of experience and can bring new ideas to the table. They are going from strength to strength to strength and you can directly contribute to this growth and success via commercial talent and learning sol

Reporting to the Head of Organisational Learning & Development, the Senior Learning & Development Specialist and Coach will be responsible for facilitating world class business and management learning programmes across Charles Russell Speechlys. The Organisational Learning & Development team run all

The Learning and Development Manager will work closely with relevant stakeholders to design, implement and evaluate training and development activities in support of the Firm’s strategic goals. Support the Firm’s talent management and career development programmes; Create/review appropriate and

Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. We create impactful l

As our Learning & Development Advisor, you’ll play a key role in creating engaging, values-led learning experiences that drive both individual growth and commercial performance. In this hands-on, high-energy role, you’ll bring fresh thinking to induction, onboarding, upskilling, and engagement -

Support the continuous development of our global Learning and Leadership Development Strategy, identifying business needs and proposing solutions that have business impact. Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist. Lead the development and

Work with cutting‑edge tools and technology to develop effective and engaging learning for our people, which is tailored, relevant and timely, fostering a culture of continuous learning. Are you ready to broaden your horizons and make a significant impact in the world of Learning and Development?

Degree or professional training in Online Learning Design, Learning and Development, or Online Learning. Administer evaluations to assess the effectiveness and efficiency of current and future learning and training sessions, courses, and resources. As a key member of the Learning & Development Offic

You’d play a pivotal role in reviewing, designing, and delivering a range of learning and development initiatives. This is a fantastic opportunity to take ownership of key L&D workstreams, drive meaningful change, and shape the future development framework of a diverse and expanding workforce. Has

We are seeking an experienced and dynamic Head of Learning and Development to lead and manage our Learning and Accreditation functions. They are looking for a passionate and commercially‑minded leader to join our team and drive the growth of our learning and development services. The ideal candida

With this, they’re now looking to hire a new Learning & Development Manager to shape and deliver a best-in-class learning experience for all employees. Proven experience in a learning and development role, ideally within FinTech, scaling tech, or Financial Services (FCA regulatory experience would

A leading sports organization is seeking a Learning & Development Events Advisor to coordinate and deliver impactful in-person events across the high-performance system. The successful candidate will manage logistics, collaborate with facilitators, and ensure inclusivity in learning experiences. Thi

You will create, deliver and evaluate engaging and innovative training and development programmes and deliver creative solutions which supports a strong team culture and commitment to exceptional guest service delivery. You will be responsible for the delivery of the training and development strateg

Collaborate with Secretariat staff, partners, and consultants in the design and implementation of research, training, and capacity‑building programs on artisanal and small‑scale mining (ASM) and broader mining governance issues. IISD is committed to fostering a more equitable and sustainable wor

We have a new opportunity for a Senior Learning and Development Manager to work closely with Group Director of Knowledge and Learning, key stakeholder partners and KM and HR professionals to develop, deliver and project manage an enterprise learning and development plan for the Group covering profes

Provide expert guidance on all learning and development activities, ensuring every programme reflects Hilton’s global standards and the property’s unique luxury positioning. Conduct learning and development reviews with each department, identifying opportunities to enrich skills, refine service,

Ideal candidates will have at least 3 years in a learning and development function, excellent operational management skills, and the ability to work with a range of stakeholders. This hybrid role involves developing and maintaining high-quality education and training programs. A leading professional

This seasoned professional will work closely with Business Units (BUs), People Partners and the Global Learning team to identify development needs, implement career and learning paths and leverage innovative learning solutions. This role will drive learning initiatives that support the growth and su

The right candidate will believe in the value of continual growth and enjoy communicating and interacting with people all over the world and will enjoy time and location flexibility. Learning And Development Specialist. Engage in online training and company wide team development calls.