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A Career with Point72’s Technology TeamAs Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. The following information provides an overview of the skills, qualities, and qualifications needed for this role. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.As a Global Technology Service Engineer, you will serve as a primary point of contact for global technology support requests. You will diagnose and resolve technical issues across end-user computing platforms, enterprise applications, and collaboration tools while delivering professional, high-quality support experience. Engineers in this role are expected to operate with strong technical judgment, resolve issues beyond basic troubleshooting, and contribute to the continuous improvement of our support operations.What you’ll doProvide high‑quality technical support via phone, chat, email, and self‑service channels while delivering white‑glove service to global employees.Diagnose and resolve incidents across end‑user technologies (Windows/Mac), Microsoft 365, collaboration tools, financial/trading apps, mobile devices, and enterprise applications.Troubleshoot identity, networking, and endpoint issues including Active Directory, VPN, device configuration, endpoint management, and mobile device management.Deliver first‑contact resolution whenever possible while logging, categorizing, prioritizing, and managing tickets in the ITSM platform according to SLAs.Escalate complex issues with clear technical documentation, diagnostic details, and handoff notes to downstream support teams.Create, improve, and maintain knowledge base content, capturing troubleshooting steps, solutions, and best practices.Participate in structured shift handovers and support follow‑the‑sun operational coverage.Identify opportunities for automation, self‑service enhancements, process improvements, and overall service optimization.Communicate clearly and professionally with users, manage expectations, provide timely updates, and maintain composure under pressure.Support operational excellence by contributing to continuous improvement initiatives and maintaining strong documentation discipline.What’s required3+ years of experience in Service Desk, Help Desk, Desktop Support, or Technical Support, including remote support in high‑volume environments.Strong knowledge of Windows, Microsoft 365, Active Directory, and core troubleshooting across networking, endpoints, and mobile devices.Experience supporting enterprise ITSM platforms (ServiceNow, Jira), ITIL‑aligned operations, and knowledge management practices.Excellent verbal and written communication skills with the ability to prioritize work, meet SLAs, and manage multiple incidents simultaneously.Professionalism, composure, and adaptability in fast‑paced environments with global user populations.Experience supporting financial services environments, including exposure to trading or market‑data platforms (e.g., Bloomberg).Bachelor’s degree in computer science or related discipline, or equivalent practical experience.Flexibility to work in a 24x7 rotational shift model and willingness to operate in‑office five days per week.Strong analytical troubleshooting and root‑cause identification skills with high attention to detail and documentation quality.Relevant certifications such as HDI-SCA, CompTIA A+, ITIL Foundation (or willingness to obtain).Commitment to the highest ethical standardsWe take care of our peopleWe invest in our people, their careers, their health, and their wellbeing. When you work here, we provide:Private Medical and Dental InsurancesGenerous parental and family leave policiesVolunteer opportunitiesSupport for employee-led affinity groups representing women, people of colour and the LGBQT+ communityMental and physical wellness programmesTuition assistanceNon-contributory pension and moreAbout Point72Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. xrnqpay We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit .

London, United KingdomTechnical Operations /Full-time /On-siteA World-Changing CompanyPalantir builds the world’s leading software for data-driven decisions and operations. Considering making an application for this job Check all the details in this job description, and then click on Apply. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.The RoleWe've been doing a lot of thinking as a team, and what we've landed on is that this person needs to be someone who takes ownership. Real ownership. Not just "I'll close the ticket", but "I'm going to make sure this never happens again" type of ownership. That's the kind of person we're looking for, and frankly, that's the kind of person who's going to thrive here at Palantir.As an IT Support Engineer, you take real pride of our internal ecosystem, from individual workstations to conference rooms to the systems employees rely on every day. You're the person people turn to when something isn't working, whether they're at their desk, travelling, or preparing for an important meeting.You're thorough when it comes to troubleshooting. You don't just close the ticket, you make sure the underlying issue is actually resolved. When something keeps coming back, you dig into why and strive to look for a permanent fix. You're proactive by nature and complacency isn't something you settle for, and it’s not something we settle for either. You're constantly looking for ways to eliminate friction, automate the mundane, and elevate the bar for TechOps.People feel comfortable coming to you with problems because you're approachable and follow through. You're familiar with the needs of executives and senior staff, and you check in proactively when you know something critical is on the horizon like a board meeting, an earnings call, an internal conference or a big reveal rather than taking a back seat.What sets you apart is how much you care about the growth of the people around you. When you work through a tough ticket with a colleague, you make it a teaching moment. When you solve something new, you document it and share it because the goal isn't just to fix the problem in front of you, it's to make the whole team more capable. You firmly believe that good support scales when knowledge is shared freely, and you lead by example on that.Core ResponsibilitiesExecutive & VIP SupportDeliver white-glove IT support to executives and VIP users, developing a deep familiarity with their workflows and technology preferences.Proactively reach out during critical patching windows, major rollouts, and high-visibility events to ensure zero disruption.Support executive travel and on-site needs, including internal conferences and off-site engagements.Environment Ownership & Office HealthHave an intimate understanding of all office hardware. If something is broken, aging, or suboptimal, you are the one who notices and acts.Proactively replace ageing hardware and maintain core VTC (Video Teleconferencing) equipment; identify issues early and never kick the can down the road.Manage the printer fleet end-to-end, including setup, maintenance, and troubleshooting.Maintain FOB office environments to ensure they are always in excellent working order.Incident Management & Root Cause AnalysisInitiate tracking of potential business blocking issues and partner with engineering teams to drive to full resolution.Go beyond the quick fix — conduct thorough root cause analysis and implement solutions that prevent recurrence.Apply a proactive troubleshooting mindset to identify systemic issues before they affect users at scale.Systems Administration & AutomationInstall, configure, and maintain Windows and Mac workstations across the organisation.Implementation of process automations that reduce friction and increase team efficiency.Administer and maintain O365 Groups, distribution lists, calendar permissions, and Auto-Reply configurations.Troubleshoot and resolve networking and connectivity issues with a solutions-first approach.Vendor & Product ExpertiseServe as a key stakeholder in the evaluation of new vendors, tools, and products. Looped in early to validate, test, and become a certified SME before any company-wide rollout.Maintain up-to-date knowledge of emerging technologies relevant to the enterprise environment.Customer Experience & RelationshipsCreate clear, empowering how-to guides that help employees solve common issues independently.Build and maintain strong working relationships with key business stakeholders across departments.Mentor and support IT Support Specialists, providing guidance, knowledge-sharing, and a steady hand when things get complex.What We ValueFamiliarity with AV systems, Video Conferencing infrastructure, and executive-level support protocols.A proactive, ownership-driven mindset. You spot problems before users do and act without being asked.Strong communication skills and an innate ability to build trust with people at all levels of an organisation.Experience mentoring junior team members.Comfort with automation concepts and a drive to eliminate repetitive manual work.Logical, methodical approach to troubleshooting with a deep commitment to root cause resolution.Professionalism, adaptability, and the ability to thrive under pressure and constant shifting priorities.What We Require4+ years of experience in desktop or help desk support in a fast-paced environment.Willingness to participate in an on-call rotation and ability to travel up to 30% of the time.Deep knowledge of Windows and macOS operating environments and common networking fundamentals.Hands-on industry experience with LLMs and AI agents, with a deep passion for applying cutting-edge AI technologies to transform IT Support workflows and drive operational excellence.Hands-on experience with Active Directory, Exchange, and O365 administration, including Groups, distribution lists, and licensing.Life at PalantirWe want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office.If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help. xrnqpay Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the individual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center (IC3).

Oxford , UK Site SupportResponsibilities:Provide on-site Level 2 IT support to end users resolving incidents, service requests, and problem tickets assigned to Field Services assignment groupTroubleshoot and resolve issues related to system hardware, application software, and operating systems. Perform endpoint security remediations as assigned by SecurityExperience in supporting end user and IT devices, such as Windows desktops & laptops, Apple devices (i.e. MacBooks, iPads, etc.), Chromebox, Printers, Scanners, etc.Provide hands and feet support for facility infrastructure (network, systems admin, etc.) and on-site event support (i.e. board meetings)Coordinate with the central IT Service Desk to ensure adherence to SLAs and maintain high levels of customer satisfactionPerform equipment setup for Moves/Adds/Changes (MAC)Manage PC refresh and hardware asset lifecycle processes (imaging, configuration, deployment, reclamation), manage IT equipment delivery and IT asset inventory including computers, peripherals, and accessoriesConduct weekly inventory audits and submit stock reportCoordinate with vendors for RMAs and troubleshooting of hardware/software issuesRequired Skills:Education: Associate’s or Bachelor’s degree in IT, Computer Science, or related field and/or equivalent work experience5+ years experience in IT field services or deskside supportCompTIA A+ certificationUnderstanding of ITIL frameworkUnderstanding of IT technologiesExperience managing an Infrastructure or customer-facing support (i.e. Desk-side services)Experience working with technology vendorsProficient in Microsoft Office tools, including Excel and Powerpoint Excellent verbal, written and presentation skills Ability to handle multiple tasks and assignmentsProven ability to thrive in a fast paced, dynamic environment.Nice to Have SkillsITIL v4 certificationRelated infrastructure (network, virtualization) certificationsJob SummaryJob number: CREQ264711Profession: OtherExperience: 5-7Years

The Account Executive mission at Spendesk is to drive revenue growth by managing the entire sales process, from prospecting to closing deals in the UK market. Their role involves a blend Challenger sales methodology & MEDDPICC sales process. You will actively partner with side departments to ensure consistency across the customer journey from first contact to usage (Marketing, Onboarding Team…).Key ResponsibilitiesLead Generation and Prospecting: Identify and qualify potential clients through research, networking, and outreach strategies, targeting key decision makers within prospective organizations.Sales Pipeline Management: Build and manage a robust sales pipeline, ensuring a consistent flow of qualified leads and opportunities to meet acquisition targets.Targeted Outreach: Develop and execute personalized outreach campaigns to engage prospects, leveraging email, phone calls, social media, and in-person meetings to initiate conversations and build interest.Needs Assessment and Solution Alignment: Conduct in-depth discovery calls to understand the specific needs and pain points of prospects, aligning the company’s solutions to address those needs effectively.Sales Presentations and Demos: Prepare and deliver compelling presentations and product demos tailored to the prospect’s industry, showcasing the value and ROI of the company’s offerings.Objection Handling: Skillfully address and overcome objections from prospects, providing clear and persuasive responses to move the sales process forward.Closing Deals: Drive the sales process to close, ensuring all legal and financial terms are agreed upon, and securing signed contracts from new clients.Market Research and Feedback: Stay informed about industry trends, competitor offerings, and prospect feedback to continuously refine and optimize acquisition strategies.CRM and Reporting: Maintain accurate records of all sales activities, opportunities, and client interactions in the CRM, providing regular updates on acquisition progress to senior management.What we're looking forProven sales experience as a SDR, BDR or AE in SaaS (we recruit at all level). If you come from fintech it's a plus but not a must have.Commercial mindset: strong sales instincts, demonstrated assertiveness, autonomy and a strong track-record of hitting and exceeding quota, as well as proven negotiation and closing skills.Organization & portfolio management: strong organizational skills and disciplined in daily activity planning & prioritizing. Ability to manage a high number of opportunities simultaneously at various stages of the buying process.Great Communicator: excellent verbal and written communication skills in English.Leadership and Charisma: Strong ability to build trust, connect with stakeholders on a personal level, and inspire them to embrace our vision.Customer First focus and consultative mindset: take an active interest in understanding their customer context and pains to position oneself as a business consultant.Resiliency and Extra Miles Mindset: we expect a company-first mindset and the ability to embrace challenges and navigate through uncertainty.Not ticking every box? We know that great candidates may not meet every requirement listed above. If this role excites you and you believe you could contribute to Spendesk, we encourage you to apply.Not ticking every box? We know that great candidates may not meet every requirement listed above. If this role excites you and you believe you could contribute to Spendesk, we encourage you to apply.As we are an international team, please submit your application and CV in English.About Spendesk Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as SoundCloud, Gousto, SumUp, and Bloom & Wild. With offices in the United Kingdom, France, Spain and Spendesk also puts community at the heart of its mission.For more information: www.spendesk.com/pressAbout our people & cultureWe believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. About our benefitsOur culture is built on trust, empowerment, and growth — with benefits to match!4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)Fully covered Oyster card for traveling to and from our new office (up to 250 monthly depending on location45 monthly wellness allowance, accruable, to be used on whatever wellness means to you - through EdenredAccess to Moka.care for emotional and mental health wellbeingPension scheme (on salary sacrifice): 5% employee / 5% employer (by Aviva)28 days of holidaysLatest Apple Mac equipment Company virtual eventsVisit our other offices: Paris and BarcelonaGreat office snacks to fuel your dayVitality private health insurance (for you and your family/partner)Bupa private dental careA positive team to work with daily!Diversity & InclusionAt Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.

Role SummaryMcAfee is looking for an experienced Site Reliability Engineer to help keep our platforms reliable, fast and ready to grow. Make sure to apply with all the requested information, as laid out in the job overview below. You'll work closely with our engineering teams to keep systems available, to automate the work that keeps them running smoothly, and to respond quickly when issues come up in production. This role suits an engineer who enjoys solving problems, cares about operational excellence and wants to improve the stability of the products that millions of people rely on to stay safe online. This position is based in the UK or Ireland, and we're only considering candidates who already live in one of these locations. We're not offering relocation assistance at this time. Occasional onsite attendance may be required. Position DetailsAbout the Role:Working 5 days in 7, to cover content releases 363 days per year.Design and implement solutions that improve the reliability, performance and scalability of software and applications.Install, configure and test operating systems, application systems and system management tools.Develop and automate emergency recovery procedures, deployment schedules, post-maintenance validation and other operational activities.Provide production monitoring, configuration changes, performance monitoring and issue and incident resolution.Partner with engineering teams to automate the monitoring, alerting, availability and scalability of applications and systems.Keep systems and infrastructure available at the highest level. Be part of a team of SREs releasing daily content to McAfee’s flagship products.Develop Python-based automation that reduces manual toil and improve reliability at scale.Design and develop Jenkins/Groovy-based frameworks to automate the release process, using configuration/infrastructure-as-code.Using AI and agentic tools to aid development and being skilled and efficient with prompting.Deploying and managing virtual environments in Cloud and on-prem datacenters.Partner with product, and engineering stakeholders to deliver new content package types with the highest levels of efficacy and efficiencyDesign and build resilient automation and BCDR-ready processes, reducing recovery time for incidents.Optional assignment to additionally paid on-call duties for out of hours escalation.Report on reliability metrics, incident trends, and improvement initiatives to leadership and stakeholders.Manage and track flow of work with Jira and create and publish knowledge articles in Confluence.About the Candidate:Comes with 4+ years of experience in Site Reliability Engineering, DevOps, Software Development, or related roles.Experience with Cloud Service Providers e.g. GCP, AWS or AzureExperience with Windows and MAC OSExperience in scripting languages including PythonHas a systematic problem-solving approach with strong verbal & written communication skills and a motivation to own and drive changeIs comfortable to take initiative, maintain accountability, and sometimes making decisions with limited informationWill influence architectural decisions from an operational reliability standpointDemonstrates the ability to work independently and collaborativelyCan effectively work to multiple project deadlines, prioritise their workloads and align those priorities to business deliverablesHas knowledge of Confluence and Jira or other SLDC collaborative toolsWill persevere to find the root-cause of the issues, learn from them, and promote feedback loops with stakeholdersCan develop and track metrics, such as performance, financial or complexity, on proposed or deployed changesUnderstands the value of data collation to make data-driven decisionsCan embrace culture change and prove to be adaptableWorking knowledge with AI and Agentic tools will be a plus#LI-RemoteCompany OverviewMcAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment. Company Benefits and PerksWe work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We’re proud to be Great Place to Work Certified in 10 countries, a reflection of the supportive, empowering environment we’ve built where people feel seen, valued, and energized to reach their full potential and thrive.We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.Bonus ProgramPension and Retirement PlansMedical, Dental, and Vision CoveragePaid Time OffPaid Parental LeaveSupport for Community InvolvementWe're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. xrnqpay Job Applicant Privacy NoticePlease click here to view and download the Job Applicant Privacy Notice, which applies to all McAfee job applicants who are residents of the state of California.

DescriptionCompany Overviewiboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Want to apply Read all the information about this position below, then hit the apply button. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit .Job DescriptionSales Engineers partner closely with the Sales and Channel team to present cloud, web security and new threat technologies to prospects. This is a self-driven, fast paced, agile environment and you will work with some of the best developers in the industry. There is no ceiling and the tremendous opportunity for growth within the company.ResponsibilitiesProvide technical pre-sales subject matter expertise partnered with sales account executives for customer meetings, webinars and product demosWork closely with customers and sales account executives to develop hardware/software network architecture and designs for new installations and upgradesPerform remote and on-site product/solution proof-of-concepts, initial configurations, and product trainingCreate and manage internal and external product and training documentationAttend and present at trade shows and on-site trainingQualificationsExcellent customer-facing presentation and communication skillsThorough understanding of the sales lifecycle processAbility to simplify complex issues and articulate technical & business solutions to a wide range of customer roles from senior executives (CxOs) to hands-on engineersStrong interpersonal skillsSelf-motivated and driven; ability to perform and excel with little supervisionExcellent collaborator and teammateFrequent on-site travel to customer locationExperience as pre-sales engineer or equivalent5-7 years of experience designing and supporting multilayer IP networks; routing and switching5-7 years of experience with network security; firewalls, intrusion prevention, risk assessment, pen testing, content filtering, PKI, SSL/TLS5-7 years of experience managing large (>1k seat) Windows and Mac workstation deployments5-7 years of experience managing Windows Server and Red Hat Linux server environments; Expert level with Linux5-7 years of experience managing DNS; Microsoft and BindExperience in virtualization and specifically VDI implementationsExperience in acquiring and analyzing packet capturesExperience managing enterprise xrnqpay deployments of iOS, Android, and Chromebook devicesExperience writing SQL queriesExperience with Agile methodologies and toolsRequirementsBS/MS degree in Engineering and/or Computer ScienceMIS graduates are a plusSolid understanding of networking, server, and web technologiesExperience with IT management products and servicesDatabase query language (SQL) and report development is desirableDomain expertise with IT operations, application management and/or security/compliance is desirableExperience with network directories is desirableBenefitsOptimistic, supportive, and FUN work environmentHealthcare Plan, PensionsHighly competitive salary The duties and responsibilities described above are essential functions of the job.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. *This position is not eligible for sponsorship of work visas

Team IntroductionThe EMEA IT Operations team at TikTok manages the IT and AV infrastructure in our offices and ensures services are stable, scalable, secure, and operationally effective across the region. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. The role requires an experienced, diligent, and astute leader who can operate with a high degree of autonomy, guide team members, and work across a dynamic set of operational, technical, and business priorities.Responsibilities- Own the operational health, disaster recovery, and continuous improvement of EMEA IT infrastructure (LAN, WAN, wireless, AV), ensuring high availability and business continuity.- Govern technical escalations to internal business-line teams as if managing external service providers, driving SLA accountability, technical boundaries, and strict resolution quality.- Drive regional observability and service performance by curating real-time dashboards, refining alerts, and leveraging KPIs to optimize capacity and inform decision-making.- Lead infrastructure hygiene, vulnerability remediation, and change governance (CAB), ensuring proactive patching, policy compliance, and audit-ready traceability.- Build and deploy automation frameworks to eliminate manual tasks, accelerate service delivery, and enhance regional operational scale.- Oversee ITSM ticket lifecycles and disciplined escalation management, ensuring strict SLA adherence, effective prioritization, and timely stakeholder updates.- Provide day-to-day team leadership and quality oversight while acting as a hands-on SME and working to define operational standards, runbooks, and risk documentation.- Partner with cross-functional teams to elevate user experience and service maturity, acting as a trusted ambassador for EMEA IT.- Manage, maintain, and continuously improve agentic AI and automation workflows that handle baseline IT operations, including ticket triage, monitoring responses, routine remediation, and service coordination.Minimum Qualifications- 3+ years experience running enterprise IT Infrastructure teams across multi-site and multi-country environments servicing 1,000s of end users- Strong attention to detail and organisational skills with the ability to manage multiple tasks and projects simultaneously- Excellent written and spoken English skills- Subject matter expert within Infrastructure management including networking (LAN/WAN, wired and wireless including routing, SDWAN, VPN), scripting and automation, monitoring, comms rooms, AV environments, and broader workplace technology operations- Highly competent with ITIL frameworks, CAB participation, incident escalation, and infrastructure governance- Demonstrated experience managing xrnqpay internal or external technical service partners, including ownership of SLAs, escalation paths, service boundaries, and cross-team accountability for operational outcomes- Enjoys continual change and able to work through ambiguity with pragmatismPreferred Qualifications- Competent within Windows and Mac environments- Comfortable working in a fast-paced environment and delivering within tight timeframes- Able to work autonomously and as part of an international team- Demonstrated experience managing, maintaining, and safely operationalizing automation or agentic AI workflows in an enterprise IT operations environment- Cisco, Aruba, Fortinet, and Palo Alto experience- Able to demonstrate working in a fluid, dynamic, and continuously evolving environment- Experience building or refining dashboards, alerting strategies, or infrastructure observability practicesReq ID: A120470A

DescriptionCompany Overviewiboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit .Job DescriptionSales Engineers partner closely with the Sales and Channel team to present cloud, web security and new threat technologies to prospects. This is a self-driven, fast paced, agile environment and you will work with some of the best developers in the industry. There is no ceiling and the tremendous opportunity for growth within the company.ResponsibilitiesProvide technical pre-sales subject matter expertise partnered with sales account executives for customer meetings, webinars and product demosWork closely with customers and sales account executives to develop hardware/software network architecture and designs for new installations and upgradesPerform remote and on-site product/solution proof-of-concepts, initial configurations, and product trainingCreate and manage internal and external product and training documentationAttend and present at trade shows and on-site trainingQualificationsExcellent customer-facing presentation and communication skillsThorough understanding of the sales lifecycle processAbility to simplify complex issues and articulate technical & business solutions to a wide range of customer roles from senior executives (CxOs) to hands-on engineersStrong interpersonal skillsSelf-motivated and driven; ability to perform and excel with little supervisionExcellent collaborator and teammateFrequent on-site travel to customer locationExperience as pre-sales engineer or equivalent5-7 years of experience designing and supporting multilayer IP networks; routing and switching5-7 years of experience with network security; firewalls, intrusion prevention, risk assessment, pen testing, content filtering, PKI, SSL/TLS5-7 years of experience managing large (>1k seat) Windows and Mac workstation deployments5-7 years of experience managing Windows Server and Red Hat Linux server environments; Expert level with Linux5-7 years of experience managing DNS; Microsoft and BindExperience in virtualization and specifically VDI implementationsExperience in acquiring and analyzing packet capturesExperience managing enterprise deployments of iOS, Android, and Chromebook devicesExperience writing SQL queriesExperience with Agile methodologies and toolsRequirementsBS/MS degree in Engineering and/or Computer ScienceMIS graduates are a plusSolid understanding of networking, server, and web technologiesExperience with IT management products and servicesDatabase query language (SQL) and report development is desirableDomain expertise with IT operations, application management and/or security/compliance is desirableExperience with network directories is desirableBenefitsOptimistic, supportive, and FUN work environmentHealthcare Plan, PensionsHighly competitive salary The duties and responsibilities described above are essential functions of the job.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.*This position is not eligible for sponsorship of work visas

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL supports the Whole You, personally and professionally Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Position Summary The Workplace Experience Coordinator will provide essential facilities support and event setup services at London's HQ site. This role ensures the building remains safe, well-maintained, and operationally efficient while delivering high-quality event support services for client functions and internal meetings. Key Responsibilities General Duties: • Receive and review the event requests in advance: Gather all event details from the event coordinator, including date, time, attendee numbers (internal/external), event purpose, VIPs, special requirements., • Assess impact on daily operations: Consider priorities of all business operation, • Conduct morning and afternoon space review for any changes to set-ups, • Complete general ad hoc tasks including furniture relocation, stationery delivery, confidential waste removal, contractor assistance and simple furniture assembly, • Support any adhoc furniture repairs, • Support with inventories of stored furniture and event equipment; report damaged or broken items to the MAC team, • Keep furniture stores, event storage areas, and Workplace Experience Coordinator's storeroom organised and tidy at all times, • Perform regular floor inspections to identify maintenance needs or safety hazards reporting all issues via Corrigo, • Report building deficiencies, equipment malfunctions, or safety concerns to management Safety and Security • Follow all health, safety, and sanitation protocols, • Properly handle, store, and dispose of cleaning chemicals according to safety guidelines, • Maintain awareness of building security procedures, • Report suspicious activity or safety violations immediately, • Ensure exit routes and emergency equipment remain unobstructed Customer Service • Interact professionally and courteously with tenants, visitors, and colleagues, • Respond to requests and concerns in a timely, helpful manner, • Maintain a professional appearance and demeanour at all times Event Support Services Pre-Event Setup: • Review event setup requirements with the event coordinator, • Assess table and chair inventory on event levels; relocate additional furniture from other floors via stairs or goods lift as needed, • Prepare event spaces and arrange furniture according to specifications, • Support the set up required technology including AV equipment if provided by JLL, • Ensure all catering set-up is complete including appropriate tables, • Review the event set-up with the Event Coordinator to ensure quality control Post-Event Breakdown: • Clear and reset rooms as required, • Coordinate additional support staff for large or multiple concurrent events (advance notice required) Required Qualifications • Previous experience in facilities support, Workplace Experience Coordinator services, or building maintenance preferred, • Ability to lift and move furniture and equipment safely, • Strong organisational skills with attention to detail, • Excellent communication skills and customer service orientation, • Ability to work independently and prioritise multiple tasks, • Flexible approach to working hours to accommodate event schedules, • Basic understanding of health and safety requirements, • Strong interpersonal and communication skills with the ability to remain professional, warm, and welcoming when interacting with VIPs, clients, and visitors at all levels Physical Requirements • Ability to walk building premises multiple times daily, • Capability to lift and move furniture and equipment, • Ability to climb stairs regularly, • Manual dexterity for equipment setup and maintenance tasks Working Conditions • Standard business hours with flexibility required for event support, • Work performed in office building environment, including outdoor rooftop areas, • May require occasional evening or weekend work for special events If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! About JLL - We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JBRP1_UKTJ

At Klue, We’re Building the Future of Competitive IntelligenceThe Customer Success team is hiring You're the person who walks into an account and immediately sees what matters: the risk no one's named yet, the expansion hiding in plain sight, the champion waiting to be developed. You earn trust fast, ask the right questions, and turn a customer's goals into a plan that actually sticks.If that sounds like you, keep reading. We'd love to meet you.As a Customer Success Manager at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every account team aligned, every customer growing, and every risk on the radar before it becomes a problem. Klue's product moves fast. New AI agents, integrations, and capabilities ship continuously. The CSMs who thrive here stay ahead of it, act on signals early, and show up as both a trusted advisor and a confident commercial partner.Your Mission? To make sure every customer in your book gets real, measurable value from Klue, and grows because of it. You build the relationships, drive the adoption, and close the commercial outcomes. When your customers win, you win.What's In It for You?This role puts you at the center of how B2B companies use competitive intelligence to win deals, grow revenue, and own their markets. You'll work across industries and stakeholder levels, build deep customer intuition, and gain hard-won experience running complex change management inside leading organizations. In an AI-first company shipping continuously, your expertise compounds fast. No two years here look the same.What You'll DoOwn Renewals and Expansions. Your book, your number. You forecast it, manage it, and hit it. That means spotting churn signals before anyone else names them, building the business case for expansion, and running cross-sell motions with Sales, including Klue's win-loss interview program. The commercial outcomes are yours.Drive Adoption and Platform Completeness. Klue ships fast. Your job is to make sure every customer keeps up: AI agents running, integrations live, Curators and Consumers actually using the platform. You stay current on what's new and make it land, translating product velocity into conversations your customers care about.Map Outcomes and Demonstrate ROI. You connect Klue to what your customers actually care about: win rate, rep confidence, PMM efficiency. You quantify it, document it, and make it impossible to argue with at renewal time. ROI isn't a slide you build at the end, it's a story you're telling all year.Multi-Thread and Lead Change. Single-threaded accounts are at-risk accounts. You build across levels by default: economic buyers, Champions, Consumers, exec sponsors. You help customers navigate their own organizations and drive adoption through real friction, not around it.Lead the Account Team. You own the account, which means owning the strategy and everyone working inside it. Win-Loss Researchers, PMAs, Sales, AI Solutions. You set the direction. They execute alongside you.What Success Looks LikeWe want you to love the role you're in and believe these are the things that matter most. You'll know you're nailing it when:GRR and expansion targets are met or exceeded for your book every quarter.All eligible customers have their AI agents running: right competitors tracked, right integrations live, platform usage above benchmarks.Upsell and cross-sell opportunities are identified, qualified, and closed at or above target. Win-loss cross-sell pipeline exists and is actively moving for eligible accounts.Every account has at least one documented ROI moment per quarter, tied to a specific Klue outcome.Every account has at least two active contacts at different levels. No single-threaded accounts in your book.Customers are activated on new product capabilities within one quarter of release.Risk is flagged and acted on early, not discovered at renewal.What You BringMust Haves:The experience. track record in a CSM or commercial role with direct revenue accountability. You've owned renewals and expansion targets and hit them.Ownership. ability to lead and coordinate a cross-functional account team without direct authority.Customer facing. Proven success building trust and credibility across a customer organization, from day-to-day champions to executive buyers.Commercial fluency. comfortable with upsell conversations, business-case development, and navigating contract dynamics with confidence.Strong discovery skills. can diagnose a customer's business goals, connect them to Klue's platform outcomes, and make the link explicit and repeatable.Change management instinct. knows how to build internal Champions, navigate complex stakeholder dynamics, and drive adoption against organizational friction.Multi-threading instinct. you build relationships across levels by default, not as a recovery strategy.Signal awareness and speed. proactively identifies risk and opportunity in customer behavior, usage data, and relationship health, and acts fast.Technical curiosity. comfortable learning integrations and AI capabilities, and explaining them clearly to non-technical audiences.AI-fluency. actively uses AI tools in day-to-day work and can model that behavior with customers.Nice-to-Haves:Experience in competitive intelligence, product marketing, sales enablement, or B2B SaaS.Familiarity with technical integrations (MCP, CRM, Slack, or similar) and comfort guiding customers through deployment.Knowledge of competitive enablement best practices and how revenue teams operationalize competitive programs.Hands-on experience with AI tools beyond basic usage: prompt design, workflow automation, or AI-assisted customer work.Benefits:Competitive base compensation plus variableMonthly Pension ContributionExtended health & dental benefits that kick in within your first month in seatOpportunity to participate in our Employee Stock Option PlanTime off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least 28 days off every year.Direct access to our leadership team, including our CEOBe part of a high performing team who know how to celebrate their success!️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️Not ticking every box? That’s okay. We take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application.At Klue, we're committed to building a high-performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential. If there’s anything we can do to make our hiring process more accessible or to better support you, please let us know, we’re happy to accommodate.Why Klue Might Be the Perfect Fit For YouAt Klue, you’ll push the boundaries of what’s possible. For yourself, your team, and our customers. The environment here feels more startup than corporate. You’ll roll up your sleeves, build, iterate, and level up. This is a place where your ideas matter, you can shape what comes next, and leave your mark.If you’re looking to join a category-defining company… where you own big outcomes, influence real customers, and work with smart, gritty people… you’ll thrive here.Unlock Your Potential. Take Risks. Take Action. InnovateHow We Work at KlueWe love the balance of connection and flexibility. We work Office-First, with ahybrid touch, and work together in our vibrant offices on Mondays, Wednesdays & Thursdays to collaborate, brainstorm, and build together.Our main hiring hubs are in: Vancouver (HQ) Toronto LondonOur Commitment to YouHigh Performance Culture. We reward high performance and growth through career development, coaching, and annual performance reviews.Comprehensive benefits: Extended health & dental coverage that starts on Day 1. Fun perks like discounts at Goodlife and Perkopolis are gravy.Ownership: All full-time employees have the opportunity to participate in our Employee Stock Option Plan.Our Vacation Policy is Take The Time You Need. We just ask that you give notice and don’t leave your team hanging. Top-tier tools. All employees will receive a Mac (or PC, if that’s your jam) and access to A+ tooling. AI First. All employees are encouraged to lean into AI to work smarter and faster. Built something cool lately? Show us at our Friday Show, Don’t Tell Meetings.Growth / Leadership. Direct access to our leadership team, including our CEO, and opportunities to connect with incredible people across the company.Social connection. There’s no shortage of ways to stay connected and have fun. We get together once a year in Vancouver for a company- wide kickoff. Throughout the year our Hubs hold regular social events.Dog-friendly spaces. Bring your four-legged friend along in Vancouver or Toronto, as our offices are pup-approved.About KlueWe’re on a mission to help organizations stop losing winnable deals. Klue’s AI agents generate market, competitor, and buyer insights in a unified platform. We ensure it’s trustworthy, automated, and activated across every department, so they have the answers they need to own their market. Here’s what makes us tick:Klue is AI-first at its core. It’s wired deep into our internal processes and tooling, powering our small but mighty team. It drives Klue’s autonomous agents that handle the heavy lifting for customers: collecting intel, generating insights, and ensuring content is updated and available across departments. Our agents help them scale their impact, stay ahead of the market, and reclaim the time that used to be consumed by manual, repetitive busywork.Competitor Insights. Klue helps revenue teams win more competitive deals by turning market, competitor, and buyer signals into insights teams can actually use. Our AI analyzes calls, CRM data, and real buyer feedback to give product marketers and sellers a clear picture of what’s happening in their market and why deals are won or lost. We’re a curious, collaborative team building a platform that helps companies compete with confidence, and we’re looking for people who want to do meaningful work alongside others who care about craft and impact.A culture of curiosity, ownership and winning together. We’re a fast-growing, globally-distributed team based in Vancouver (with hubs like Toronto), scaling quicker than ever. We value people who own their domain, act boldly, stay curious and thrive in a collaborative, high-performance environment.Explore MoreKlue BlogIgnition Acquisition (2025)Goldpan.ai Acquisition (2025)Win-Loss Acquisition (2023)Series A (2020)Series B (2021)Culture, culture, culture!Customer StoriesGlassdoorAbout UsInstagramLinkedInWellfound (AngelList)Product Demo ArenaBy submitting your application, you agree that Klue may collect your personal data for recruiting, global organization planning, and related purposes. We may use automated or AI-assisted tools to support our recruitment process. All hiring decisions are made by our hiring teamCompensation Range: 50K - 66KLocationLondon, EnglandEmployment TypeFull timeDepartmentCustomer SuccessCustomer Success ManagementCompensationTotal Compensation 50K – 66K • Offers Equity • 8.1K Commission • The above range is reflective of the base salary band for this position. As a Customer Success Manager, you will also be eligible for our variable compensation plan. This is paid out based on performance.We gather compensation benchmarking data across the UK Tech Industry and use that data to build a range for our current team and future talent. Your exact salary is determined by experience level, skill, capabilities, whether or not you select options and internal pay parity.If you feel like this role is a great fit and have questions about comp, get in touch and we’re happy to discuss further. There is always an ongoing conversation around compensation.

Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.What You'll DoThe Global Product Director – Productivity Tools leads the strategy, vision, and delivery of BCG's global Productivity Tools portfolio. This portfolio supports some of the firm's most widely used applications • including Microsoft PowerPoint, Word, Excel, OneNote, Adobe products, and productivity add-ins such as think-cell and Efficient Elements, across Windows, Mac, and mobile platforms. You will ensure these products remain secure, modern, reliable, and intuitive, enabling thousands of BCGers to work more effectively every day. Working within , you will define the long-term product strategy while balancing innovation, operational excellence, and platform sustainability. You will partner closely with engineering, architecture, security, UX, support, and business stakeholders to shape the future of the productivity experience at BCG. Through strategic product leadership, customer engagement, and data-driven decision making, you will lead a cross-functional squad to continuously evolve a portfolio of 20+ global products that enable BCG's consultants and business teams to deliver their best work. Define and own the long-term product vision, strategy, and multi-year roadmap for BCG's global Productivity Tools portfolio, ensuring alignment with priorities and evolving business needs. Develop and communicate a clear product strategy that balances user experience, innovation, operational resilience, security, technical sustainability, and business value across a portfolio of 20+ global products. Lead the evolution of productivity products across Windows, Mac, and mobile platforms, balancing strategic investment with operational stability and continuous improvement. Champion a customer-centric product culture by engaging regularly with consultants, business functions, leadership, and support teams to understand user needs, validate assumptions, gather feedback, and translate insights into a prioritized product backlog and roadmap. Drive improvements to user experience, product performance, reliability, and adoption through data-informed product decisions, user research, telemetry, operational analytics, and customer insights. Establish product success measures and use product health metrics, operational KPIs, customer satisfaction, and usage analytics to continuously evaluate outcomes, prioritize investments, and shape future strategy. Partner with Engineering, Architecture, UX, Security, Platform Engineering, and Operations to deliver scalable, secure, resilient, and high-quality product capabilities. Champion automation across product lifecycle management, software governance, license optimization, deployment, operational processes, and AI-enabled capabilities to improve efficiency, reduce manual effort, and enhance the user experience. Lead product lifecycle activities including product updates, release management, vendor engagement, compatibility planning, platform modernization, and strategic technology adoption. Provide product leadership for a multidisciplinary squad of approximately 10 professionals while directly managing a Product Analyst, fostering collaboration, accountability, innovation, and continuous development across the team. What You'll BringExtensive experience (5+ years) leading the strategy, roadmap, and lifecycle of enterprise software products or digital workplace platforms in a complex global environment. Proven ability to define product vision, translate business and customer needs into strategic roadmaps, and deliver measurable outcomes through cross-functional teams. Strong product management expertise with a customer-centric mindset, using user research, analytics, telemetry, and feedback to shape product direction and investment decisions. Demonstrated success leading multidisciplinary product teams and influencing engineering, architecture, security, UX, and business stakeholders without relying solely on formal authority. Experience managing large-scale SaaS or productivity platforms, ideally including Microsoft 365, Adobe technologies, or comparable enterprise productivity ecosystems. Strong commercial and technical judgment, with the ability to balance innovation, operational excellence, platform sustainability, security, and user experience. Excellent communication and executive stakeholder management skills, with the ability to influence decisions, build alignment, and lead change across a global organization. Who You'll Work WithYou'll be part of , working within a global product organization responsible for delivering the digital workplace experiences that enable BCGers to do their best work every day. You will partner closely with Product Owners, Engineering Chapter Leads, Architects, UX designers, Platform and Operations Engineers, the Change and Communications team, Security, Enterprise Architecture, and support teams to deliver secure, scalable, and high-performing productivity solutions. You'll also collaborate extensively with Microsoft, Adobe, and other strategic technology partners, as well as business stakeholders across BCG's global offices. Regular engagement with consultants, business functions, and leadership teams will be central to understanding evolving user needs, validating product direction, and ensuring the Productivity Tools portfolio continues to deliver measurable value across the firm.Additional infoAt BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development.For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.We aim to provide a dynamic and collaborative environment that fosters connection and teamworkBoston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E • Verify Employer. xrnqpay Click here for more information on E-Verify.Job SummaryJob number: 59101Profession: Technology and Engineering

LondonCOGS – Customer Support /Full-Time /HybridAbout IruIru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back.Iru is backed by some of the smartest investors in tech—General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Cursor, Vercel, Bumble, Plaid, Glean, Apollo, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes’ America’s Best Startup Employers 2025 list for employee engagement and satisfaction.The OpportunityAs a Support Engineer at Iru, you'll be the person our customers turn to when something isn't working. To them, you are Iru. IT and security teams use Iru to manage their devices, identity, and compliance in one place. When something breaks, they need answers that are fast, reliable, and clear.This isn't a script-reading role. You'll dig into tricky technical problems, work alongside our engineering teams to get them fixed, and write down what you learn so the next customer (and the next engineer) gets help faster. You'll also be part of a global team that keeps support running around the clock across North America, EMEA, and APAC.Location & schedule: London (hybrid). You'll work from our office near Liverpool Street on Tuesdays, Wednesdays, and Thursdays, and from home on Mondays and Fridays. Working hours are 7:00 AM–4:00 PM UK time.What you'll do day to dayResolve customer issues across chat, email, and video calls. You'll work live chats, own email tickets, and run scheduled troubleshooting calls over video when a screen share is the fastest way to a fix.Own every ticket until it's resolved. Set clear expectations, tell customers what you're checking and when they'll hear back, and keep tickets complete and up to date. You stay the customer's point of contact from first reply to fix.Shape the customer experience. Every interaction you have affects how customers feel about Iru. You make sure the guidance they get is helpful, respectful, and technically accurate across every product we support.Troubleshoot across the full Iru platform, including:Endpoint: enrollment, configuration, app deployment, and patching on Mac, iPhone, iPad, Apple TV, Windows, and Android, plus EDR and vulnerability managementIdentity: passwordless access, SSO, and identity providers like Microsoft Entra ID and OktaCompliance: compliance automation and Trust CenterAPIs, MCP, and integrationsFind the root cause. Read device, agent and browser logs, reproduce issues in a test environment, and rule out causes until you know what's actually happening.Work with engineering to get bugs fixed. Bring issues to the right product team with the evidence they need to fix them quickly.Stay steady under pressure. When things get busy or something affects many customers at once, you keep a clear head, prioritize well, and keep communication calm and precise. Customers often reach out when they're under pressure themselves, and you meet that with patience and empathy while keeping the conversation focused on getting them back on track.How we measure successWe care about the experience customers have with us, not just speed. You'll be accountable for:Customer satisfaction: how customers feel about the help they got from you.Technical accuracy: your answers and fixes are correct the first time, and customers don't have to come back because something was missed.Clear communication: customers understand what's happening, what you've checked, and what comes next, in writing and on calls.Responsiveness: you meet response and follow-up targets on chats and tickets.Ticket ownership: your tickets have clear updates, correct statuses, and few avoidable reopens.Reliability: you're present during your working hours, so your teammates and customers know they can count on you.What you'll bring3+ years in IT administration, technical support, or a similar hands-on role supporting end users, fleets of devices, or IT systemsStrong working knowledge of macOS and iOS/iPadOS, plus experience with Windows (Android is a plus)Hands-on experience with a mobile device management (MDM) or unified endpoint management (UEM) platformWorking knowledge of identity providers and SSO (Microsoft Entra ID, Okta, SAML, SCEP/certificates)Working knowledge of endpoint security tools, such as EDR and vulnerability managementWorking knowledge of REST APIs and integrationsComfort in Terminal and PowerShell: reading logs, running commands, and understanding what a script does before you share itA methodical approach to troubleshooting: you reproduce, isolate, and document instead of guessingClear, concise writing and good judgment about tone. You can explain a complex issue to a busy IT admin, adjust to how a customer is feeling, and write a wiki article another engineer can follow.Curiosity and adaptability. You enjoy learning new products and can move between chat, tickets, calls, and tools without losing sight of the bigger picture.Nice to haveApple certifications (e.g., Apple Certified IT Professional) or Microsoft endpoint certificationsExposure to compliance frameworks such as SOC 2 or ISO 27001Experience with modern support and workflow tools, such as a help desk platform (Freshdesk, Plain, Zendesk) or an issue tracker (Linear, Jira)Experience supporting enterprise customers through complex, multi-team technical issuesBenefits & Perks • Competitive salary • Hybrid work environment (3 days in office per week) • 100% private healthcare coverage reimbursement for individual and dependents • HealthShield Cash Plan • Nursery Salary Sacrifice Scheme • Workplace Pension (Employer 4%/ Employee 5% of gross salary) • 20 days PTO • Equity for full-time employees • Iru Wellness Week off first week in July • Up to 16 weeks paid leave for new parents • Paid Family and Medical Leave • Modern Health • Mental Health Benefits, • Individual and Dependents • Fertility benefits • Working Advantage Employee Discounts • Gym membership • In-office lunch stipend provided • Exciting opportunities for career growthWe are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law. #LI-HybridWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. xrnqpay Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Multi-Skilled Maintenance Engineer Location: West Midlands Salary: Competitive Shift Pattern: 4 on / 4 off, rotating days and nights (6am–6pm / 6pm–6am) Job Type: Full-Time, Permanent The Opportunity Mac Recruit Group is working with a well-established UK business operating within the industrial processing sector, who are looking to recruit Multi-Skilled Maintenance Engineers to join their engineering team at a site in the West Midlands. The business is continuing to invest in its operations, including the installation of new machinery and equipment, offering an excellent opportunity to join a busy, production-driven environment. This is a hands-on maintenance position involving both mechanical and electrical responsibilities, focused on ensuring plant machinery operates safely, efficiently and reliably. Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive maintenance across a range of industrial plant machinery. Diagnose faults and respond to equipment breakdowns to minimise downtime. Maintain, repair and replace components, including bearings, conveyors, compressors and associated equipment. Carry out maintenance on hydraulic and pneumatic systems, pipework and other plant equipment. Undertake repairs, welding, fabrication and machinery modifications where required. Support mechanical and electrical maintenance activities. Identify opportunities to improve equipment reliability, performance and overall plant efficiency. Complete maintenance documentation accurately and ensure all work is carried out in accordance with health and safety procedures. Work closely with production and engineering colleagues to maintain efficient site operations. Skills & Experience Required NVQ Level 3 in Engineering, Maintenance Engineering or an equivalent qualification. Previous experience in a maintenance engineering, multi-skilled engineering or industrial maintenance position. Practical experience maintaining and repairing industrial machinery, ideally including conveyors, hydraulics, pneumatics and bearings. Strong fault-finding and problem-solving abilities. Experience across mechanical and electrical maintenance activities would be advantageous. Experience within manufacturing, industrial processing, aggregates or a similar production environment would be beneficial. A proactive, flexible approach and willingness to work as part of a team. Comfortable working a rotating days and nights shift pattern. What's on Offer? Competitive salary. 4 on / 4 off shift pattern. Opportunity to work with newly installed machinery and equipment. Join an established business continuing to invest in its operational facilities. Varied, hands-on engineering responsibilities with opportunities to contribute to plant improvements. Interested? If you're a Maintenance Engineer, Multi-Skilled Maintenance Engineer or Maintenance Technician looking for your next opportunity in the West Midlands, we'd be keen to hear from you. TPBN1_UKTJ

Meet Yubico Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. At Yubico, We Are Guided By a Shared Belief That Your Work Matters. We Operate Under a Cultural Philosophy Of Speed With Integrity, Pushing The Boundaries Of Technology To Secure The AI Frontier—protecting Both Human And Agentic AI Interactions—and Leading The Transition To Post-quantum Cryptography. In Everything We Do, We Live By Our Core Values • Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience., • Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult., • One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program, offering free open-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. At Yubico, We Offer Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority. Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico which all employees are welcome to join. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here). Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here. We are looking for a talented Pre-Sales / Solutions Engineer to join the security revolution! In this role you will play a critical role in establishing technical credibility and confidence with our prospective clients leveraging your experience and drive to envision, position and sell Yubico’s products. You will work closely with sales reps and channel partners to define and communicate how we can best achieve our customers goals with Yubico solutions. • Establish yourself as a resident subject matter expert on Yubico’s products and ecosystem, • Strategize with sales reps to help achieve target sales quotas, • Build strong relationships with prospects and establish technical credibility to help advance deals, • Maintain relationships with existing customers and look for opportunities to expand their product usage and improve their security posture where relevant, • Build and deliver successful Proofs of Concept (PoCs), deployment planning, and technical consulting engagements, • Actively communicate with engineering and marketing with respect to evolving customer requirements in the marketplace, • Continually assist with solutions development to expand to new target markets and industries, • Improve the customer’s experience through conferences, workshops, and written documentation, • Care about contributing to an amazing work culture and environment, • Support and be comfortable with the rapid, unpredictable nature of a young innovative company, • Work with customers remotely and in person, • 4-5+ or more years of experience in roles that require direct technical customer interaction, such as Solutions Engineering or a Pre-sales background, • Able to configure and install enterprise technologies including network infrastructure, virtualization, web applications, Windows, Mac, and Linux, • Able to troubleshoot Windows, Mac, and Linux environments, • Knowledge of commonly used security technologies and protocols including two-factor authentication, IAM, Single Sign-On, VPN, various authentication protocols (OATH, SAML, OpenID, ADFS, FIDO), • Excellent written and oral business communication skills, • Excellent project management skills, • Ability to collaborate across geographically dispersed functions, • Native English speaker We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer. Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals. Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community. As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you. #J-18808-Ljbffr

Temporary/Contract Reporting to the Head of IT (and then to the Project Manager responsible for each task), the Python Developer will design, develop, test and maintain inhouse applications using PHP, Python in a Windows environment. Experience with inventory management systems a distinct advantage, as is implementing and integrating web apps, especially in the Big Commerce space. SQL Server, VB, SSIS experience an advantage. • The primary task will be to develop a small bespoke application over SQL Server to bridge a gap between the existing bespoke inventory management system, our replenishment system, and our 3PL Logistics warehouse. The system will be used by store managers and Head Office staff to maintain valid stock reservations. Replenishment orders from various sources will be consolidated and validated ahead of being forwarded to downstream modules. Integration with Excel for usability will be needed. You will be responsible for the detailed UX/UI., • Secondary opportunities exist in the same application area to further integrate the replenishment systems and improve the user experience., • There are also ongoing web programming opportunities in our Big Commerce space, along with omnichannel initiatives with our new Odoo POS., • CRM initiatives are also a possibility., • Programming skills in PHP, Python essential. Experience in any of the following will be advantageous: C#, ASP.Net, ASP Classic, HTML, CSS, JavaScript, VB, Android and Mac., • Knowledge of Windows environment and some knowledge of Windows IIS., • Problem solving skills, ability to work with system users to resolve design issues, conduct user tests and provide support., • Ability to work well within a team, as well as be self-motivated and able to work independently. You may need to develop junior programmers on an ad-hoc basis., • Ability to work methodically and follow MUJI guidelines to ensure consistency across all assets., • Experience with systems in our landscape is not essential, but could be helpful. (Big Commerce, Pimberly, Shipper HQ, Advanced Commerce, Core+ WMS, Ubuntu and Odoo, Slim4, Xero.), • 5+ years of professional experience developing Windows desktop applications. 2+ with PHP, Python., • Knowledge of HTML and responsive web design are an advantage., • An interest in digital trends, design, and best practices, • Proven understanding of typography, layout, consistency, and grid structures #J-18808-Ljbffr

Department: Engineering Employment Type: Full Time Location: London Hybrid: 2 days per week in our Tower Bridge office (Tuesday/Wednesday). RVU is a group of online brands that include Confused, Uswitch, Tempcover, money.co.uk, and Mojo Mortgages. We reach the majority of UK households, putting us in a unique position to drive the transformation of the household services sector. We harness cutting‑edge tech and data to help consumers manage their homes more effectively, and we provide some of the UK’s biggest companies with unparalleled insight into what customers need and want. Since our founding in 2018, we’ve integrated our 5 market‑leading digital brands into a powerful data platform, supercharging our capabilities to drive lasting change, and by working with providers and policymakers, we’re helping transform entire industries – making markets more competitive and more innovative to benefit everyone. We’re looking for an experienced Platform/Infrastructure Engineer to join our platform team, known internally as “Airship”. Airship manages the infrastructure that powers Uswitch and Money.co.uk brands as well as the RVU wide AI initiative. We are committed to Open Source software in order to build services that help millions of customers to save money and make confident decisions. As well as helping our customers, we also give back to the community by open‑sourcing interesting projects that we build that might benefit others. Our goal as a team is to enable our development teams to deliver services quickly, reliably and securely. We do this by running multiple Kubernetes EKS and Fargate clusters in AWS, creating common tooling to aid in development tasks, and running shared services such as Opensearch, Envoy, Vault and Prometheus to name a few. The team has also expanded its scope to simplify Data engineering in the organisation using the same techniques we used to ease creating web applications on data pipelines, leveraging Argo Workflows and Argo Events as well as a recent integration with n8n. • Excellence: work alongside established and experienced engineering teams, whilst supporting and growing the organisation’s understanding and utilisation of modern technology., • Collaboration: work with various cross‑functional disciplines across the organisation to make ideas a reality, whilst taking an active role in shaping and delivering the ongoing technical vision of the organisation alongside your peers., • Autonomy: authority over technical strategy, decisions and implementation approach, so you can deliver using practices that align with your preferred ways of working., • Data Driven: utilise rich logs, metrics, and data to monitor and improve system performance, cost, security and reliability., • Culture: enhancing a diverse engineering culture by taking part in various technical catch‑ups, working groups, and "All Hands"., • Experience: enrich RVU’s perspective by sharing your experience, knowledge and expertise in a continuous learning environment. As a key member of the platform engineering team you will be accountable for the following: • Objective setting, feature ideation, development and measurement., • Architectural decisions and designs of the platform, domains and systems., • Defining, evolving, and applying team processes., • Responsible for the entire stack to meet business requirements., • Building efficient CI/CD pipelines and robust DevOps practices., • Utilising a variety of infrastructure to keep systems performant, scalable & reliable., • Mentoring and coaching engineers, and presenting knowledge and information back to the wider organisation. As a Staff Platform Engineer at RVU you will be expected to: • Proactively identify opportunities for improvement across the organisation., • Manage your time effectively between team and organisational level contributions., • Rotate around the business to build relationships and act as a multiplier., • Extensive experience in running Kubernetes clusters in production., • Knowledge of Golang, Helm, and Terraform (some knowledge of Python is definitely a plus)., • Production experience in Cilium and/or eBPF and networking in general., • Extensive experience in monitoring systems and their performance., • The ability to debug large and complex systems and solve large problems that affect a wide user base in a simple way., • Experience with image vulnerability scanning and patching strategies for large systems., • Experience/Familiarity with AWS Multi Accounts system designs, tools like Crossplane and Control Tower., • Familiarity with Argo Workflows or similar data pipeline as a service tools., • Familiarity working with a variety of Cloud Native projects., • Familiarity with Github Action., • Familiarity with OpenTelemetry. Our team has been featured at a few conferences and events, including CNCF, PlatformCon, and the London AWS Summit 2023 for our contributions to the EKS tooling community. Short‑lived database credentials: Our running services previously relied on having long‑lived credentials to access data. We wanted human and pod identity to be used to grant short‑lived credentials based on policies. We used Vault to build a solution to this problem, creating tooling such as vault‑creds/vault‑webhook to make it as easy as possible for developers to use these credentials with their services. Yggdrasil: Envoy control plane for multi‑cluster load balancing. Some of our more important applications required resilience to cluster outages, so we created Yggdrasil, a tool to configure Envoy nodes to route our traffic between clusters based on Ingress resources. We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: • 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance), • A hybrid working approach with 2 in‑office days per week and up to 22 working days per year to "work from anywhere", • Employer‑matching pension contributions up to 7.5%, • A one‑off £300 "work from home" budget to help contribute towards a great work environment at home, • Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life, • 25 days holiday (increasing with years of employment to 30 days) + 2 days "my time" per year, • Private medical cover, critical illness cover, and employee assistance programme, • A healthy learning and training budget, • Electric vehicle and cycle to work schemes, • Free in‑office gym, accessible 7 days a week, • Free breakfast in the office daily, • You’ll be equipped with great technology (choice of Mac or Windows), • Free access to the Calm and Peppy app for physical and mental health, • Regular events – from team socials to company‑wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected. #J-18808-Ljbffr

Emergn is a technology and management consultancy with a mission to set our clients free. No dependency. No short-term fix. Just teaching them the real cure to their problems, so they can stay ahead of their competitors now and forever. A different kind of consultancy like this needs a different kind of team. One you might be just the right fit for. This is a place for people who want to: Make a real difference. Here, you solve problems for real. No endless engagements or running up the clock. You get to see how change really works for some of the world’s greatest businesses. Never stop growing. We turn our expertise back on ourselves. Here, you’re always learning, stretching your thinking at the cutting edge of how organizations grow, which means staying at the cutting edge of your own growth too. Belong everywhere. We’re a global community of experts who work without borders. Friendly, supportive, and genuinely collaborative. Because when you’re trying to change an industry, you need people who have each other’s backs. As a Senior Full Stack Developer (Python & Angular) at Emergn you will work across both the Angular frontend and Python backend, taking ownership of technical decisions and helping shape how our cross-functional delivery team builds and delivers software. Join our team and let’s change the game together! • Take ownership of features end-to-end, from architecture and design through to deployment and support., • Collaborate with product owners, designers, and engineers to build high-quality software., • Drive task planning, estimation, and prioritisation within the team., • Lead and participate in code reviews to maintain high standards of code quality., • Engage in pair programming to tackle complex problems, sharing knowledge with less experienced team members., • Proactively reach out to other team members to discuss architecture and approach decisions., • Support incident response efforts in line with the Incident Response Policy., • 5+ years of commercial experience in either Angular or Python, with solid commercial experience in the other technology., • Proven experience designing and building REST APIs for modern web applications., • Strong, up-to-date knowledge of the latest Angular versions and modern Python frameworks such as Flask or FastAPI., • Fluent in Git, with solid experience working with CI/CD pipelines., • A pragmatic approach to problem-solving and delivery, balancing technical considerations against customer demands for rapid feature delivery., • Strong ownership instincts, using initiative to inform decisions and knowing when to ask for help., • Experience working in a cross-functional team, with the ability to quickly build relationships across disciplines. You might also have: • Experience with Docker and Kubernetes in production environments., • Hands-on experience with Google Cloud Platform., • Experience mentoring or supporting the growth of junior developers., • Familiarity with tools like NgRx, RxJS, or Ionic., • Exposure to SOX control requirements in a regulated environment. Location requirement: • This position is remote-based in Portugal., • Work within a dynamic international team of experts., • Excellent opportunity for personal and professional development., • Flexible work model and the freedom to choose the tools that suit you best - Mac or Windows., • Ability to work with modern technologies., • Extensive catalogue of educational programs, the possibility of training and certification at the expense of the company., • Health and life insurance., • 23 vacation days yearly., • Birthday gift. We’re Emergn. A technology and management consultancy that believes sustainable competitive advantage doesn’t come from the latest tech or hottest trend – it comes from the way you work. That’s why our goal is to embed a complete work operating system within our customers’ businesses, so they stop reacting to change and start creating it. We do this across three areas: shaping processes to be faster, clearer, and more innovative; developing people so inspiration comes from within the organization; and designing technology solutions that bring it all together. The result? Companies don’t just get ahead for a moment. They stay ahead for an era. And make it theirs. #J-18808-Ljbffr

2 days per week in our Tower Bridge office (Tuesday/Wednesday). We offer flexible working with up to 22 remote days per year. RVU is a group of online brands including Confused, Uswitch, Tempcover, money.co.uk, and Mojo Mortgages. We reach the majority of UK households, driving transformation in the household services sector. The Airship team manages the infrastructure powering Uswitch, money.co.uk, and the RVU-wide AI initiative. We focus on enabling development teams to deliver services quickly, reliably and securely, running Kubernetes EKS and Fargate, and providing shared services such as Opensearch, Envoy, Vault and Prometheus. • Work alongside established engineering teams, supporting and growing the organisation’s understanding of modern technology., • Collaborate with cross‑functional groups to shape and deliver the technical vision., • Own technical strategy, decisions and implementation approach., • Use logs, metrics and data to monitor and improve system performance, cost, security and reliability., • Participate in technical catch‑ups, working groups and all‑hands to enhance a diverse engineering culture., • Share experience, knowledge and expertise in a continuous learning environment., • Accountability for objective setting, feature ideation, architecture, process definition, the entire stack, CI/CD pipelines and DevOps practices., • Mentor and coach engineers, presenting knowledge back to the wider organisation., • Proactively identify improvement opportunities and manage time between team and organisational contributions., • Rotate around the business to build relationships and act as a multiplier., • Experience running Kubernetes clusters in production., • Knowledge of Golang, Helm, Terraform (Python a plus)., • Production experience with Cilium, eBPF or general networking., • Extensive monitoring experience., • Strong debugging skills for large systems., • Understanding of image vulnerability scanning and patching strategies., • Familiarity with AWS Multi‑Account system designs, Crossplane, Control Tower., • Knowledge of Argo Workflows or similar data‑pipeline services., • Experience with Cloud Native projects., • Familiarity with GitHub Actions and OpenTelemetry. Short‑lived database credentials – built Vault tooling to replace long‑lived credentials for safe, short‑lived access. Yggdrasil – Envoy control plane for multi‑cluster load balancing, enabling traffic routing across clusters. • 10% discretionary yearly bonus + yearly pay reviews., • Hybrid working: 2 in‑office days per week, up to 22 remote days annually., • Employer‑matching pension contributions up to 7.5%., • One‑off £300 work‑from‑home budget., • Excellent maternity, paternity, shared parental and adoption leave., • 25 days holiday (growing to 30) + 2 “my time” days per year., • Private medical cover, critical illness cover, employee assistance programme., • Learning and training budget., • Electric vehicle and cycle‑to‑work schemes., • Free in‑office gym access, breakfast and other perks., • Choice of Mac or Windows technology., • Free access to Calm and Peppy apps., • Regular events and company‑wide speakers. #J-18808-Ljbffr

ASSOCIATE DIRECTOR - BUILDING CONSULTANCY Division: Building Consultancy Direction: Director of BC Location: Office/Site/HomeLine Management: Yes Reports to: Director of BC Salary Banding: TBC JOB SUMMARY The Associate Director (Building Surveying) plays an operational and strategic role, assisting the Director (Building Surveying) in managing the Building Surveying team. The role supports the Director in securing new business commissions and maintaining a high level of service to our clients. This role plays a vital role in achieving agreed business targets, while generating new business opportunities and repeat commissions. ENTRY REQUIREMENTS Education: Degree or Equivalent Ex perience in Building Surveying Professional: MRICS or equivalent. Software/IT Tools: AutoCAD LT, JCT Contract Software, NBS, BCIS and MS Project Driving License: Yes Experience: It is essential that anyone entering this role has experience working as a senior building surveyor in the construction industry on projects from feasibility through to completion. Typically, we look for someone with 8-10 years of relevant experience who has previously managed/led a team of surveyors. They should have knowledge of the following Services: Contract Administration / Project Management Project Monitoring Pre-Acquisition / Due-Diligence Building Surveys Dilapidations (Landlord) - preparing interim or lease-end schedules for service on a tenant and negotiating to settlement Dilapidations (Tenant) - defending/negotiating claims served by a landlord Dilapidations assessments – advice in regard to lease-end liability and defense/mitigation strategies License to alter services for landlord or tenant Schedules of condition Party Wall services Reinstatement Cost Assessments for insurance purposes Defect analysis / targeted surveys Planned maintenance schedules Measured surveys Knowledge of the following Regulations and Standards applicable to the Construction and Property Industry, with the ability to identify, assess and mitigate risks within complex situations: Building Regulations Building Safety Act (plus amendments) Construction (Design and Management) Regulations 2015. JCT Joint Contracts Tribunal Forms of Contract. NEC - New Engineering Contract Administration Desirable Experience, Knowledge & Qualifications-MCIOB, MCABE MRICS Assessor Status Qualification in fire safety standards and fire risk assessments. Qualification in fire door / fire compartmentation inspections RICS External Wall Systems qualification. Institute of Party Wall Surveyors and / or Faculty of Party Wall Surveyors membership Familiarity with public policy, funding mechanisms ROLE REQUIREMENTS To support the Director (Building Surveying) in developing and implementing the function's short and long-term strategies, ensuring alignment with the company's business objectives. To oversee the commercial management of multiple projects, instructions and accounts, ensuring they are adequately and appropriately resourced, delivered on time, within scope, and to budget. This includes overseeing every stage of a project lifecycle from inception to the end of defects. To feed into the allocated fee tracker monthly, ensuring all instructions have a fee agreement in place, all fees are correctly programmed and tracked accurately in line with the finance/invoicing process. The AD should ensure the allocated fee tracker is kept up to date in readiness for the Operations Team report, and to manage any actions, including chasing aged debt. To review all submissions within relevant instructions, projects and accounts before they are sent to the client. And ensure all relevant commercial submissions are complete the day before the client submission (factoring in peer-review time). To review and oversee fee proposals for instructions when required. To oversee and provide advisory service to clients on a range of building and property issues, including technical, financial, legal, environmental, regulatory and restoration matters. To oversee and provide clients with timely advice in relation to legal, statutory and planning issues, including managing the planning and building regulations application process. Liaising with local planning bodies to ensure that projects meet safety, sustainability and preservation standards. Fulfilling the role of Contract Administrator and/or Employers Agent when required. Carrying out pre-acquisition / technical due-diligence building and targeted building defect surveys to a consistently high standard across multiple instructions at any one time. Overseeing on all technical reports/information in relation to commissions. Delivering and leading on PPMs (Planned Preventive Maintenance) – examples - Fire Door / Compartmentation, Schedule of Condition, Dilapidations, RCA and Party Wall services to clients Providing clients advice on property alterations, improvements, extensions and rectification of defects of properties. Providing clients advice and support (and monitoring) with unexpected damage (fire, flood) on property, including assessing the condition and any defects in the building. And when required (although rare), assisting with insurance claims or financial settlements. To assist and oversee the design of any small-scale building works when architects are not required. To work closely with other service divisions such as Cost Management, Project Management and Safety, Health and Environment to ensure that collaborative client projects are delivered on time with scope and to budget. Attending conferences and networking events to support business growth, identifying and managing new business opportunities, and promoting the business through networking and strategic partnerships. To ensure that documentation and files for all instructions are kept up to date by the team and organised and in line with ISO standards. To lead, manage, motivate and guide a Building Surveying team following internal protocol, including carrying out ‘people practices' such as inductions, appraisals, and one2ones. To promote and comply with internal procedures, including promoting company values and standards, and ensuring that the work environment reflects wider company strategy and initiatives. The monitoring of internal resourcing and workload within the team, and ensuring that any gaps are notified to a Director. Support recruitment when required. To attend regular meetings and wider management meetings to ensure that the operational and strategic objectives are delivered and met. To maintain and establish knowledge on industry trends, regulations and best practices. Ensuring that you and team members attend CPD and training sessions. PERFORMANCE INDICATORS KEY SKILLS INDICATORS Organisational Skills and Time Management Maintaining excellent client service whilst motivating and guiding a team of staff. Attending regular meetings and wider management meetings to ensure that the operational and strategic objectives are delivered and met. Commercial Awareness & Knowledge Overseeing the commercial management of multiple instructions, projects and accounts, ensuring they are adequately resourced, delivered within scope and on budget at every stage of the project cycle. Ensuring that clients are updated and their expectations are met/delivered, Accuracy, Technical Skills and Due Diligence A good technical competence across the full range of Building Consultancy service lines and the ability to analyse complex situations and provide effective solutions. Ensuring that work is delivered accurately in line with Quality Protocols and Standards. Effective Communication The ability to communicate effectively across all levels, but especially with clients, ensuring alignment and understanding. Applying and utilising communication tools effectively within the wider team and with clients. Team Work and Collaboration A strong ability to influence key stakeholders (internal and external) and communicate/negotiate effectively. Ensuring strong relationships and trust are built to foster a positive, cooperative work environment. Knowledge Development To maintain and establish knowledge on industry trends, regulations and best practice but at the same time identify and raise process improvements and challenge initiatives. People Management & Leadership The ability to lead, motivate and supervise a team, ensuring that knowledge and guidance are delivered effectively. Regularly reviewing workload and resourcing, ensuring allocation is done evenly. It is expected that this role will comply with internal ‘People Practices' such as One2Ones and Appraisals when required. MAC VALUES INDICATORS Collaboration ‘Stronger Together'. Ensuring that the team is working in alignment and expectations are aligned Actively seeking input and ideas from team members and valuing their perspectives, and reinforcing a culture of appreciation, celebrating success and hard work. Client Focused ‘Listen to Clients. Learn. Make it Happen'. Demonstrating that you are continuously enhancing client experience. This could be delivering bespoke solutions tailored to our clients individual requirements and adapting quickly to support changes to projects. Leadership ‘Be the Difference'. Inspiring trust and confidence in your team and clients through mentoring, guidance and excellent communication. This may be ensuring that you regularly hold team meetings ensuring that projects are on track and resourced. Excellence ‘Think Solutions. Not Problems'. Striving to exceed client expectations with a consistent high-quality of work and service. This may be challenging yourself and team members to innovate and push themselves beyond comfort zones to produce excellent, accurate work Accountability ‘Do What's Right. Not What's Easy'. Always following through on commitments and tasks, whether set by your team or by clients. Ensuring that you are the main contact for clients and remain accountable. Encouraging staff to be speak openly about concerns or challenges in projects so everyone feels supported, and problems can be resolved. ROLE CHALLENGES The Associate Director role plays a vital role in delivering projects and in the success of building consultancy services/projects. The role ensures that the team's standards of work and quality are consistent and meet financial targets. The main challenge of this role is leading and managing a team to deliver results whilst also serving as the main point of contact for clients. Maintaining excellent client service whilst motivating and guiding a team of staff requires strong communication and organisational skills, as well as maintaining efficiency. ROLE AIMS Ensure the financial success of projects/instructions with commissions being profitable and of high standard Leading a team which works productively and profitably To increase profit through business opportunities and win new or repeat commissions and in line with any individual targets given by your Director/Department.. To assist the Director in managing fee income and reducing aged debt to an acceptable level. To retain and develop employees. To achieve agreed business targets for the respective team. To ensure clients always receive excellent service and projects are completed to a high standard and within budget TPBN1_UKTJ

Hidden Data Scientist/ ML Engineer - Passenger/ Supply/ Matching/ Mapping We are looking for mid-level and senior Data Scientists / ML Engineers at Wheely. You will own the entire process of building, from initial ideation and research to implementation of models in production. You will join one of our teams (Passenger/ Supply/ Matching/ Mapping) - working on difficult problems such as developing the driving model, building chauffeur and journey quality score, predicting ETAs, dispatching immediate and future requests as well as pricing journeys to maximize demand & supply. Locations: London (HQ) and Nicosia (Cyprus) depending on level. • Work with a cross-functional team of engineers, designers and product managers to solve ambiguous problems and implement algorithms in production., • Building new proofs of concept and improving existing algorithms., • Researching and then delivering PoC into products., • STEM degree from a top 3 university in your country., • 2+ years of experience in Data Science / Machine Learning or similar., • Excellent programming skills in Python and relevant tools., • Deep understanding of fundamentals of probability and statistics., • Equity in the form of stock options., • Relocation allowance to cover flights/initial accommodation & visa sponsorship and assistance., • Office lunches, as Wheely has an in-person culture., • Private medical insurance., • Newest Mac equipment., • Professional development with an annual stipend for continuing education courses, programs, conferences or certifications. #J-18808-Ljbffr

You will contribute to AppKit, UIKit, and SwiftUI, building features used across the OS and shaping the user experience for macOS applications. Apple is seeking an experienced engineer to own the graphics infrastructure within the Mac UI Frameworks team. Join a team delivering core building blocks l

London Good Systems is the parent company behind Goodnotes, where millions of people capture and develop their ideas. Goodnotes is where we started, and it's now the foundation for a growing family of products. By reimagining how we interact with information, we're bringing together human creativity and the breakthrough capabilities of AI. We build products that help people turn good thinking into good work. Dream big Be visionary, strategic, and open to innovation Build great things Work in service of our users, always improving and pushing higher Operate like an owner Take responsibility with bold decision-making and bias for action Win like a sports team Be trusting and collaborative while empowering others Learn and grow fast Never stop learning and iterate fast Share our passion Share ideas and practice enthusiasm and joy Be user obsessed You will join Paddington, our AI-native product line inside Goodnotes, and work directly with Steven, our founder, and a small team shipping new products. Engineers own the full cycle: they design, build, test, ship, and operate what they ship. Coding agents write the product code, and the engineer who merges it owns what lands. You will ship product changes with a squad and build the harness around those agents: guides and automated checks that catch defects and performance regressions before the code merges. When a defect reaches users, or a user-facing path gets slower, you change the product code or the check and show the measurement. You'll be an individual contributor reporting to the Engineering Manager. We hire at Senior level and welcome Staff-level candidates. • This role will be required to work on-site, 5 days per week in our London Paddington office, • This is a permanent role, • This role does not include visa sponsorship, • You start in a product squad on day one and ship code users can run. You keep 20 to 30 percents of your time in a squad after that, and the checks you write come from that release path., • You design the guides and checks that steer the coding agent before it edits and correct the edit after. Fast, deterministic checks run in the agent session and at pre-commit. Slower checks run in CI. Every message tells the agent how to fix the finding. You track which checks fire and remove the ones that never do., • You improve the software users run. You take a defect class or a performance regression that reached them, change the product code or add a check aimed at that class, and publish escaped defects per release with the performance numbers for that product., • We build for iOS, Android, Mac, Windows, web, and backend. You have shipped on at least one of them. You package the guides and checks per platform so a new repo starts with them in place., • You write each check so another engineer can add the next one. Squads choose what to adopt, so the check has to earn its place., • 5 or more years as a software engineer shipping features, services, or app changes to users, in at least one of Swift, TypeScript, Rust, Go, or Java. You still write and merge code in that language., • Static analysis you built for a team: custom lint rules, dependency rules, and messages that describe the fix. Pre-commit and CI you designed, with fast checks early and slow checks after integration., • Daily use of a coding agent such as Claude Code, Cursor, or Codex to write product code, and a guide, lint rule, or eval you committed that runs on the agent's next edit., • A performance change in product code you can walk through. Startup, latency, memory, battery, or throughput, with the before and after measurement from the product or its benchmark., • A tool you built that other engineers adopted and extended on their own., • Judgment about when a check is enough. A long rule list slows the engineers and the agents., • You work with engineers, designers, and product. You set your own agenda, act before you are asked, and handle ambiguity and conflict. Preferred: • LLM-as-judge checks or eval suites for the product's output, or for an agent-written diff., • Architecture fitness functions you wired into CI for performance, security, or observability., • Shipped work on iOS or Android and on a server or web codebase., • A full-cycle team where you operated what you built after it shipped. Talent Intro Call: A conversation with our Talent Acquisition team to dive into your experience, what motivates you, and why you're interested in joining Goodnotes. • Technical Pre-screen: A short Software Engineering-focused online rapid-fire questions round. Role-Specific Assessment: A live session in our London Paddington office, focused on the core technical skills for this role. You use your own coding agent on a hands-on exercise, then talk through how you would design the harness. This is your chance to show us how you tackle real-world challenges. Hiring Manager Interview: A deeper dive into your professional background, your preferred ways of working, and the specific impact you'll have within the team. Values-Based Panel Interview: A conversation with 2-3 team members centred on our company values. We'll discuss past experiences to see how your approach aligns with our culture. AI Literacy: As an AI-first company, we'll meet with one of our AI champions to discuss your curiosity, understanding, and practical use of AI tools in your daily workflow. Customized Growth & Wellness Budgets: We provide dedicated stipends for the things that keep you at your best, including noise-cancelling headphones for deep focus, professional training, personal development, and health and wellness activities. Global Connectivity: While we embrace flexible work, we love seeing each other. We provide sponsored visits to our beautiful office locations to foster face-to-face collaboration. Company-Wide Offsites: Once a year, we gather the entire global team in person to celebrate our wins, align on our vision, and build lasting connections. Comprehensive Health Coverage: Your well-being is our priority. We offer premium medical insurance for you and a dependent to ensure peace of mind for you and your family. 24 remote working days per year: Giving you the freedom to work from a location that suits your life. Whether that's closer to family, while travelling, or simply a change of scenery to refresh your focus. Goodnotes is committed to fostering a diverse, inclusive, and equitable workplace. We welcome applications from individuals of all backgrounds, identities, and experiences, making all employment decisions based strictly on merit, qualifications, and business needs. Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records. #J-18808-Ljbffr

At ReliaQuest, we do things differently. We do not limit your professional growth with outdated job titles and responsibilities. Why be just a “Security Analyst”, “Detection Developer”, or “Security Engineer” when you can be all three? As a GreyMatter Specialist, you will do all of that and more. This role is uniquely designed to combine skills of threat detection, engineering, and incident response. On our team, we give you the opportunity to make an impact starting from day one. In this role, you’ll develop a diverse skill set which normally takes years to learn—all within your first year. Our industry-leading security operations platform, GreyMatter and immersive training will afford you the tools, experience, and opportunities to grow your career. Whether you’re conducting advanced investigations, troubleshooting technical challenges or providing customer recommendations, you’ll be solving real-world challenges and driving impact daily for our enterprise customers. As part of the ReliaQuest team, you will receive mentorship and hands‑on experiences while working alongside world‑class teammates who share a high‑performance mindset. In this environment, your expertise will propel you years ahead of your peers limited to traditional SOC roles. If you are looking for the monotony of manually working security alerts, this job is not for you; but if you are ready to be challenged, we are ready to invest in you. • Be a trusted technical advisor, resolving customer challenges from start to finish., • Provide analysis and recommendations to customers based on alert activity, response playbook availability, and investigations., • Triage and fine‑tune security alerts, Digital Risk Protection (DRP) alerts, and engineering health alerts to ensure optimal performance., • Integrate and configure log sources for existing customers., • Troubleshoot and resolve issues related to data parsing and ingestion to ensure smooth operations and data accuracy., • Independently integrate and configure log sources, handling both administrative tasks and ad hoc requests to complete work efficiently., • Deploy and fine‑tune detection rules using GreyMatter Detect., • Employ the Cyber Analysis Methodology to conduct investigations., • Conduct advanced investigations, including Tier 3 incidents, ad‑hoc threat hunts, and customer‑requested analyses., • Communicate effectively with customers regarding engineering and Incident Response (IR) escalations., • Spend 75% of your day in front of the customer., • Bachelor's degree in a related field, • Understanding of cybersecurity and IT disciplines including networking, operating systems, authentication protocols, general enterprise network, architecture, and security incident response., • Knowledge of TCP/IP Protocols, network analysis, and network/security applications, • Basic knowledge of Linux/Unix operating systems, • Ability to blend your technical and communication skills to advise the customer, • Must demonstrate great attitude, energy, and effort, • Must be adaptable, focused, accountable, and helpful, • Must demonstrate excellent verbal and written communication skills (English language), • Certifications such as Network+, Security+, CySA+, • 1-3 years' experience as a Security/Network Administrator or equivalent knowledge, • Prior SIEM experience and/or administration, • Hands‑on experience with parsing data, log formats, regular expressions, • Scripting experience (bash, PowerShell, python), • Multiple OS experience (mac, windows), • Knowledge of various security methodologies and processes, and technical security solutions (SIEM, IDS/IPS, Firewall Solutions, Offensive Security tools) #J-18808-Ljbffr

Littlefish is seeking a Senior Technical Lead for Field and Onsite Services. The role is onsite with customer environments in Greater London. You will lead advanced endpoint, device, OS and identity issues across Windows and Mac estates and guide onsite teams to resolutions. Responsibilities include complex incident ownership, troubleshooting, guidance on security and policy compliance, and collaboration with resolver groups. Strong communication and documentation skills are essential. #J-18808-Ljbffr

Job-ID: 1400Category: TechnologyLocation: London, United Kingdom; Greater Manchester, United KingdomWorkplace: HybridSchedule: Full timePosted: 2026-10-27Data Platform EngineerLocation: London / Manchester - HybridSalary: 50,000 -60,000Closing date: 10/11/2026The RoleOur Central Data Team builds and manages data processes that fuel analytics and machinelearning at ITV. We cover Platform Engineering, Data Engineering, Data Architecture, DataGovernance and AI Innovation, and look to empower the organisation to make accurate andinformed data-driven decisions.The Data Platform Team builds and maintains the infrastructure that underpins theproduction, discovery, and consumption of data. You will be joining a team that delivers thetools and capabilities to allow a range of users to work with data effectively, safely andefficiently.You will be challenged in a dynamic, fast-paced environment, but you’ll be given theautonomy, mastery and purpose to succeed. We value smart work as much as hard work, soyou’ll be encouraged to automate wherever possible.What You’ll Do (main responsibilities)Deliver the technical implementation of our data platform, working closely with ourproduct owners, architects, and end usersWork with our Data Engineers to help design, build and maintain Data Productsdelivering critical analytical data to people and systemsHelp solve interesting and difficult technical challengesKeep it simple by obeying the Principle of Least AstonishmentHelp maintain a common set of tools and standardsHelp empower our data teams (Data Engineers, Data Scientists, Data Analysts) totake ownership of the operation, performance and availability of our data servicesEnsure that the Data Platform remains secure, well governed and well managedBuild out new capabilities for the platform with self-service in mindMonitor the platform so that we are aware of any issues before our stakeholders areWhat We’re Looking For (experience / skills you'll need)Experience working with cloud infrastructure & platforms (ideally GCP)Knowledge of infrastructure as code, containerisation, automation and monitoringtoolsExperience using version control tools (git)Experience designing, building and operating highly available, highly scalablesystemsUnderstanding of data platforms and tooling in the data domainWorking knowledge of Unix based OS (Mac/Linux)Key CriteriaExperience using a scripting programming language (e.g. python, ruby)Be passionate about working within an agile, multidisciplinary devops team.Be a team player who works well with their colleagues through sharing andcollaborationBe a clear communicator that is also happy to have their work critiquedAnalytical thinker who loves to solve complex design challengesPlease note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.About the organizationITV is for everyone. ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage (minimum criteria above). We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com. Find out more about applying with a disability. There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications. Because those who make an impact deserve to be rewarded for it. ITV offers some great rewards and benefits including: Flexible working with a range of options to suit everyoneGenerous holiday allowance, plus you can buy moreAnnual bonus opportunityCompetitive pension contributionSave as you earn - with an opportunity to buy ITV sharesWellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy lifeMore about our benefitsAbout the companyYour work matters to millions. Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution. When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people. Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.

Define technical direction, test strategy, and roadmaps for Pixel modem firmware (5G NR, LTE, NTN/Satellite, IMS/VoNR/VoWiFi, NAS/AS, RF/L1) across global networks and vendors to balance launch targets with platform quality.Lead distributed engineering and vendor teams through field verification cycles (functional, performance, mobility, reliability, stress, carrier certification) to ensure commercial software quality.Transition manual testing to scalable, AI-driven automation—modernizing test harnesses, Key Performance Indicator (KPI) collection, cloud data pipelines, and log triage to enhance velocity and cost efficiency.Lead technical escalations for complex modem/network issues, guiding root-cause analysis of 3GPP protocol/RF traces and driving fixes across Modem software, Systems, RF hardware, and vendors.Minimum qualifications:Bachelor's degree or equivalent practical experience. 10 years of experience in the embedded system and devices software industry.5 years of experience in technical leadership, setting technical direction, and guiding a cross-functional team.Experience in one or more general purpose programming languages (e.g., C/C++, Java, Python).Preferred qualifications:8 years of experience in cellular modem firmware validation, 3GPP protocol/RF engineering, or mobile wireless system testing (5G NR/LTE).2 years of experience in technical leadership or people management, leading engineering teams across multi-quarter product life cycles.Experience with 3GPP protocol stack debugging (L1/PHY, L2/MAC/RLC/PDCP, L3/RRC, NAS, or IMS) and test automation frameworks.Experience working with embedded systems software or firmware development.Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.The Modem Reliability Engineering (MRE) team within Pixel Test Engineering is responsible for end-to-end cellular reliability, quality, performance, and modem software delivery across the Google Pixel portfolio. Operating at the intersection of embedded modem firmware and live global carrier networks, MRE drives protocol/RF validation, field testing strategy, carrier technical support and certification, deep protocol debugging, and AI-powered test tooling transformation to deliver seamless connectivity experiences for Pixel users worldwide.The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products—from apps to TVs, from laptops to phones—that have an impact on people’s lives across the world.Bachelor's degree or equivalent practical experience. 10 years of experience in the embedded system and devices software industry.5 years of experience in technical leadership, setting technical direction, and guiding a cross-functional team.Experience in one or more general purpose programming languages (e.g., C/C++, Java, Python).

The role includes daily maintenance of hardware and software, asset tracking, and user onboarding in a high-stakes environment requiring evening shift work.

This position is fully office-based in Central London and offers a collaborative team culture with competitive salary and development support. A leading IT solutions provider based in London is seeking a MAC Support Specialist to deliver exceptional support for macOS and iOS devices.

Robert Half Technology are assisting a leading financial services organisation to recruit a Senior Mac Engineer on a contract basis. Before applying for this role, please read the following information about this opportunity found below. Hybrid working • London based.RoleThe Senior Mac Engineer will be responsible for the day-to-day management, security and optimisation of the organisation's Apple endpoint environment.Take ownership of the Mac estate, ensuring devices are correctly configured, patched, compliant and ready for users across the business.Manage Microsoft Intune as the primary endpoint management platform, including enrolment, configuration, application deployment, compliance and policy management.Work across Apple Business Manager to support automated device deployment and streamlined provisioning of new hardware.Oversee Mac hardware throughout its lifecycle, including deployment, maintenance, replacement, recovery and secure decommissioning.Manage endpoint access and security in conjunction with Microsoft Entra ID and Microsoft 365, supporting authentication, SSO, MFA and appropriate access controls.Develop and maintain Conditional Access and device compliance controls, ensuring corporate resources are appropriately protected.Act as a key technical point of contact for Mac-related incidents and requests, investigating issues and providing effective resolutions.Work closely with the wider IT function to deliver a smooth employee technology experience, particularly around new starter setup, leavers and hardware changes.Support the IT service desk by analysing recurring incidents, identifying root causes and introducing improvements to reduce repeat tickets.Maintain accurate technical records covering devices, applications, configurations and software assets.Produce and maintain high-quality technical documentation, support procedures and operational runbooks.Contribute to the organisation's wider security and compliance programme, including the maintenance of IT controls and supporting ISO 27001 evidence requirements.Identify opportunities to use automation and AI to streamline endpoint administration, reporting, provisioning and routine support activity.Work autonomously within an established environment, identifying areas for improvement while maintaining stability across the existing technology estate.ProfileThe successful candidate will have substantial hands-on experience supporting and administering macOS in a business environment.Strong practical knowledge of Microsoft Intune, particularly around Mac enrolment, configuration profiles, application management, patching and compliance.Experience with Apple Business Manager and Automated Device Enrolment / zero-touch provisioning.Strong understanding of the wider Apple endpoint lifecycle, including deployment, troubleshooting, security and device retirement.Good knowledge of Microsoft Entra ID and Microsoft 365, including authentication, identity, licensing and access management.Experience working with Conditional Access, MFA, SSO and endpoint compliance policies.A strong understanding of endpoint security and identity/access management within a corporate environment.Proven ability to diagnose and resolve complex Mac and endpoint issues in a structured and methodical manner.Experience working with an ITSM platform such as Zendesk, ServiceNow or a similar ticketing environment.Strong understanding of IT operational processes, including onboarding, offboarding, asset management and service management.Experience operating within a security-conscious or regulated organisation would be highly beneficial.Exposure to ISO 27001, IT security controls, audits or customer security assessments would be advantageous.Strong written and verbal communication skills, with the ability to support senior stakeholders as well as non-technical users.Highly organised, proactive and comfortable working independently within a growing technology organisation.A genuine interest in automation, scripting and AI-enabled IT operations would be advantageous.Previous contract, interim or scale-up experience would be beneficial.CompanyLeading financial services organisation with a technology-focused environment.London-based organisation with an established and growing workforce.Hybrid working, combining London office and remote working.Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. xrnqpay If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: /gb/en/privacy-notice.

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Summary/Goals Provide outstanding service both to clients and internally by leading and managing client account teams with a focus on reporting, compliance, operations, service contracts, risk, financial and team management/development. Operational oversight of all accounts, senior management point of contact for assigned dedicated clients and teams. Focus and delivery on business growth, development and opportunities, profiling JLL and alignment with all service streams across regions establishing the OneJLL approach. Essential Duties and Responsibilities Service Delivery • Work in conjunction with the Account Management team to ensure continuous engagement and interaction with the client teams. • Drive a service excellence culture within the delivery and operational management teams. • Ensure compliance with all client contracts, meeting or exceeding Key Performance Indicators (KPIs) • Ensure the processes and procedures within the client accounts (be they client or JLL owned) are monitored and updated as per the Master Services Agreement (MSA) • Work with client teams to create an environment that drives continuous improvement and innovation. • Monitor and keep all FMNA data current and up to date, ensure integrity of the data within being used to manage the accounts, including MI and maintenance of system drawings. • Ensure all contractual and ad-hoc reports are delivered on time, track reporting compliance • Ensure internal JLL reporting is collated and submitted on time • Ensure all accounts manage and that contractor staff at all times meet the standards and expectations of the Client and JLL. • Control and management to ensure contractors and their staff are on/off boarded and inducted appropriately and that all permitting and working requirements are adhered to. • Work with the account teams to monitor all operational activity including statutory compliance & PPM plans in conjunction with local laws, regulations, and standards. Regularly engage with JLL's EOS team to ensure that schedules are compliant as per the above. • Ensure client specific BCP for JLL is up to date and implemented; awareness and participation as required in any planned or unplanned building. • Ensure all safety procedures, including JLL HSE Minimum Standards and BCP are in place and always maintained. Test safety procedures with the account teams. • Provide oversight and guidance on account Quality plans, liaising with central team to ensure each contract is completing plans and audit ready. • Actively supporting new pursuits and account renewals, proactively aligning with the wider JLL business where required to find optimal solutions. • Supports the Moves, Adds and Changes (MAC) team to ensure that space planning and churn activities are undertaken as per the contractual obligations. • Monitor Health & Safety system for account compliance, best practise sharing and central H&S reporting • Maintain the FMNA shared drive, ensure all information is uploaded and accurate • Plan monthly team meetings and ensure actions are given an owner, due date and tracked to completion • Support and maintain the account communications plan, ensure compliance to committed due dates • Develop account training plans, training content and track training completed. • Financial Management • Support FMNA to ensure the account's agreed financial targets including revenue, expenses, debtor and savings targets, and keeping within the GMP price, including raising all relevant Change Requests • Oversight across all client accounts for the delivery and expenditure of the supply chain and accountable of the quality of services delivered • Participate and set the budgets for the delivery of services and ensure compliance to those budgets. • Contribute to regular reforecasting activities • Engage with group finance to ensure all financial reports are accurate and timely as per the agreed timeline set out under the respective client agreements; ensure costs are managed within appropriate budgets. • Support account teams to ensure all client billing is completed as per the required timeline, and any debt issues are promptly addressed • Work with our Sourcing & Procurement teams to ensure effective use of Alliance partners and PSL where reasonably practicable and support supply chain financial queries aligned within the individual client agreements • Consolidate financial information for review and best practice sharing • Human Resource Management • Responsible for the structure of the team and manage any recruitment or performance management issues in-line with JLL processes and procedures: • Communicate clear goals and objectives to staff. Lead, motivate and develop the team to consistently achieve & exceed business targets. Provide guidance and coaching to staff. Promote & recognise hard work and positive results. Drive participation in employee engagement surveys and demonstrable action in line with key findings. Maintain account org charts and contact details. • Provide support for succession planning to direct reports. • Engage in the remuneration process at required intervals as dictated by the JLL business. • Track all team absences (holiday, sickness etc). • Risk Management • Drive a risk conscious culture across the account and ensure that all works meet local and JLL standards for risk identification and mitigation. • Ensure compliance with all Health, Safety, Environment and Risk Management policies and procedures. • Ensure all incidents are reported as per JLL internal reporting procedures. • Ensure that a suitable emergency escalation process is in place across the accounts and clear communications are escalated both within JLL and the client organisation. • Leadership/Self-Management • Actively encourage an environment that supports openness, teamwork, collaboration, performance excellence and personal success. • Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for all key team members on client accounts and on-site Vendors. Gains respect of JLL people and clients. Additional Duties And Responsibilities Assigned as required. Participation in strategy planning & continuous improvement as required by the account management team and business partners. May be required to support additional reporting lines as the business grows. Key Performance Measures • Compliance with the Service Level Agreement established between Jones Lang LaSalle & clients. • Achieving Key Performance Indicators on each contract. • YoY growth through organic pursuits, contract expansions (internal collaboration across business lines) & account renewals. • Implementation of Best Practices . • 'Promoter' score on Customer Satisfaction Survey. • Prompt reporting, client and internal. • Achieve Saving and Energy Savings targets. • Structured and regular feedback to Account Manager and Senior Management on the progress of account operations and key issues. Skills § The ability to assimilate new information and transfer to delivery § The desire to deliver superior client services § Demonstrated relationship skills § Strong communicator - possesses strong verbal & written communication skills (English & local language); also an active listener § Self-motivated and confident § Flexible - able to adapt and effectively deal with rapidly changing, stressful situations § Proven ability to initiate and follow through with improvement initiatives § Able to work independently and be a team player § Exhibits honesty & trustworthiness Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. TPBN1_UKTJ

This job is with Braze, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. DESIGNATION: Office-first WHAT TO EXPECT We are looking for a Workplace Experience professional to ensure the successful daily reception operations of our London office. This individual will collaborate with local Braze team members in supporting the ongoing development of our global workplace reception initiatives. This position sits within the People Team and reports to the Workplace Experience Regional Manager for EMEA. Braze is a fast-paced, rapidly growing company, and we need a self-starter who exercises sound judgment, takes initiative, and proactively enhances the employee experience. You’ll maintain a strong pulse on the needs of our London employees and be adaptable to evolving global conditions and workplace dynamics. This role will be required to be in-office 5 days per week. WHAT YOU’LL DO • Be the first face of Braze - greet and host all visitors with warmth and professionalism, ensuring a smooth check-in experience and prompt communication with their hosts., • Maintain a polished and welcoming reception area that reflects Braze’s high standards and creates a great first impression for employees, clients, partners, and vendors., • Deliver best-in-class customer service to everyone who walks through the door, acting as a helpful and approachable point of contact for the office., • Monitor and respond to guest registration and office access tickets with a customer-first mindset, helping ensure world-class support for our London team., • Assist with badge management, supporting the site lead in processing physical badge requests and managing employee access needs., • Balance multiple priorities with ease, responding to urgent needs while keeping day-to-day tasks running smoothly and on schedule., • Support general office requests and workplace questions, helping employees get what they need to do their best work., • Play a key role in in-office events, from helping manage access and check-in to assisting with logistics and creating a seamless experience., • Be a flexible team player, jumping in to support the Workplace team with ad-hoc tasks, PTO coverage, and operational needs as they arise. WHO YOU ARE • 1-2 years of experience in a customer experience role, • Ability to work on-site, Monday to Friday, maintaining a full-time, in-office schedule, • Someone who is confident, positive, and comfortable being in a highly visible role that will define the reputation of the Braze Workplace Team., • Passion for best-in-class workplace experience and customer service., • A strong communicator with excellent grammatical skills., • A sharp eye for detail and a sense of office pride., • Data-driven with a mindset of continual improvement., • Proactive and self-motivated with the ability to set own priorities., • A creative problem-solver, bringing innovative ideas and solutions to the table., • An awesome can-do attitude - no task is too big or too small., • Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds., • Familiar with Mac computer and GSuite. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at _. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: • Competitive compensation that may include equity, • Retirement and Employee Stock Purchase Plans, • Flexible paid time off, • Comprehensive benefit plans covering medical, dental, vision, life, and disability, • Family services that include fertility benefits and equal paid parental leave, • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend, • A curated in-office employee experience, designed to foster community, team connections, and innovation, • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching, • Employee Resource Groups that provide supportive communities within Braze, • Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI: • To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application., • To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a retroactive manual review of any decision made or to contest a decision, please contact us at _. Please contact us at with any questions. To find out more about our hiring process, check out . Notice Regarding Automated Employment Decision Tool (NYC Local Law 144) Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at promptly after applying. Summaries of the most recent bias audit results for such tools are available . Please see our for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

X3 Network Implementation Engineer in London or nearby London. Engineer will have to work from Friday to Tuesday(including weekends) to perform various activities before LAN/WAP pre-refresh, refresh and post Refresh at Hospital and Gym sites. Engineer will have to travel to various sites, and they will be paid Travel expenses as per actuals. Below is high level JD : • Day rate: £300 - £400 (Inside IR35)., • Need a quick joiner who can start work in next 1 week., • Initially 6-weeks, but this could be extended Network Implementation Engineer Key Responsibilities • Design, implement, configure, test, and commission complex enterprise network environments, including Cisco Catalyst 9K switching, Cisco Meraki, routing, switching, and WLAN technologies., • Lead greenfield and brownfield network implementations, including discovery, requirements validation, detailed planning, staging, deployment, migration, testing, and handover to operations., • Lead migration project, Cisco Catalyst 9200/9300 switches to Cisco Meraki switching platforms., • Design and implement enterprise-grade Meraki LAN and Wireless solutions., • Update network assessments, site surveys, Low-Level Design (LLD), implementation, and migration documentation., • Build and configure Meraki Dashboard environments, Switch Profiles and Templates, • Configure VLANs, Routing, QoS, and Policies, • Monitor and optimize network performance through the Meraki Cloud Dashboard., • Implement and support 802.1X network authentication, MAC Authentication Bypass (MAB)., • Integrate network devices with Aruba ClearPass for AAA services., • Configure and support TACACS+ authentication and authorization for network device administration., • Support network access control, security policies, and role-based access management., • Add, onboard, and migrate Cisco Access Points into the Meraki Dashboard., • Configure and deploy Cisco wireless to Meraki dashboard., • Migrate Aruba Wireless to Cisco Meraki Wireless solution, • Configure wireless SSIDs, RF profiles, guest access, and security policies., • Troubleshoot wireless performance, roaming, and connectivity issues., • Design, implement, and optimize enterprise network solutions including Cisco Meraki, Cisco Catalyst/Nexus, Aruba Wireless, SD-WAN, LANand cloud connectivity., • Lead network transformation projects involving deployments, migrations, upgrades, refreshes, and global infrastructure modernization initiatives., • Develop and maintain technical documentation, including HLDs, LLDs, MOPs, migration plans, test plans, SOPs, and as-built documentation., • Provide technical leadership and troubleshooting support for complex network issues, major incidents, cutovers, and service disruptions. Skills & Technologies Networking • Cisco Meraki and Catalyst switch 9K expertise, • Meraki Dashboard Administration, • Meraki Network Templates, • Routing Protocols: BGP, OSPF, EIGRP, Static Routing, • Switching Technologies: VLANs, STP, RSTP, MST, VPC, EtherChannel, • LAN/WAN Architecture, • 802.1X Authentication, MAC Authentication Bypass (MAB), • TACACS+, • Aruba ClearPass, • Internet, MPLS, DIA, VPN Technologies Wireless • Cisco Wireless LAN Controllers and Access Points, • Aruba Wireless LAN Solutions, • Meraki Wireless Access Points and Cloud Management, • Add, onboard, and migrate Cisco Access Points into the Meraki Dashboard., • Configure wireless SSIDs, RF profiles, guest access, and security policies., • Troubleshoot wireless performance, roaming, and connectivity issues. Management & Monitoring • Cisco Meraki Dashboard, • Network Monitoring and Performance Management Tools, • Configuration Backup and Compliance Tools, • ITSM Platforms (ServiceNow preferred) Experience & Qualifications • Bachelor's Degree in Engineering, Computer Science, Information Technology, or a related discipline., • At least 10 years of hands-on experience designing and implementing enterprise network environments, with strong practical expertise in Cisco Meraki and Cisco Catalyst solutions., • Strong design and implementation experience with:, • WLAN technologies, including Cisco Wireless LAN Controllers and access points, Aruba WLAN, and Meraki Wireless, • Proven experience in deploying and troubleshooting routers, switches, wireless infrastructure, firewalls, SD-WAN, and WAN circuits., • Cisco LAN/WAN, • Cisco Meraki (Switching, Wireless, SD-WAN, Security Appliances), • Palo Alto Firewalls, • SD-WAN Technologies, • Strong understanding of enterprise networking architecture, high availability, redundancy, and disaster recovery concepts., • Experience managing major incidents, problem management, capacity management, and service improvement initiatives., • Excellent stakeholder management, communication, and vendor coordination skills., • Certifications such as CCNP Enterprise, CCNP Security, Cisco Meraki Solutions Specialist, PCNSA/PCNSE, Aruba Certified Professional, or equivalent are desirable. Preferred Candidate Profile • Strong customer-facing and consulting experience., • Ability to operate independently in a global network implementation and project delivery environment., • Experience supporting large-scale enterprise and hybrid-cloud network infrastructures., • Passion for automation, operational excellence, and continuous improvement. #J-18808-Ljbffr

Why write a single app when you could help shape a million? The AppKit team is responsible for delivering the user experience on the Mac, and builds the components and APIs used by all macOS applications. We have an impact across the entire breadth of the macOS system, directly impacting the experience of every single user. Are you passionate about providing users and developers with a first-class experience? Join us, and help make the Mac better for everyone! Engineers on our team are responsible for and contribute to AppKit, UIKit, and SwiftUI; building and enabling features used across the OS, such as Dark Mode, Mac Catalyst, Touch Bar, Auto Layout, and Screen Time. We provide a wide variety of building blocks including: • Windows & layout of their content, • Drawing & graphics support, • Enabling new input devices and other hardware, • Responding to user events, • User controls like buttons, sliders, and tables, • Document management infrastructure, • Responsible for owning the graphics infrastructure in the Mac UI Frameworks team., • Strong object oriented programming skills, • In-depth development experience at the application and user interface level with Cocoa, Cocoa Touch, Windows, Android, or Java, • Ability to work collaboratively to improve designs and code, • Strong knowledge of one or more of Swift, Objective C, C, C++, or Java, • Experience building user interface frameworks, • Adept at working across teams to resolve potentially conflicting requirements, • Experience writing and advocating for API, • Experience working with low-level graphics API like Core Image, Core Graphics, or Metal At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Role Number: 200690376-2114 #J-18808-Ljbffr

Share Firmware Software Engineer Manager, Pixel Google London, UK X In most instances, this position requires in-person interviews as part of the hiring process. • Bachelor's degree or equivalent practical experience., • 10 years of experience in the embedded system and devices software industry., • 5 years of experience in technical leadership, setting technical direction, and guiding a cross-functional team., • Experience in one or more general purpose programming languages (e.g., C/C++, Java, Python)., • 8 years of experience in cellular modem firmware validation, 3GPP protocol/RF engineering, or mobile wireless system testing (5G NR/LTE)., • 2 years of experience in technical leadership or people management, leading engineering teams across multi-quarter product life cycles., • Experience with 3GPP protocol stack debugging (L1/PHY, L2/MAC/RLC/PDCP, L3/RRC, NAS, or IMS) and test automation frameworks., • Experience working with embedded systems software or firmware development. Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The Modem Reliability Engineering (MRE) team within Pixel Test Engineering is responsible for end-to-end cellular reliability, quality, performance, and modem software delivery across the Google Pixel portfolio. Operating at the intersection of embedded modem firmware and live global carrier networks, MRE drives protocol/RF validation, field testing strategy, carrier technical support and certification, deep protocol debugging, and AI-powered test tooling transformation to deliver seamless connectivity experiences for Pixel users worldwide. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products—from apps to TVs, from laptops to phones that have an impact on people’s lives across the world. Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The Modem Reliability Engineering (MRE) team within Pixel Test Engineering is responsible for end-to-end cellular reliability, quality, performance, and modem software delivery across the Google Pixel portfolio. Operating at the intersection of embedded modem firmware and live global carrier networks, MRE drives protocol/RF validation, field testing strategy, carrier technical support and certification, deep protocol debugging, and AI-powered test tooling transformation to deliver seamless connectivity experiences for Pixel users worldwide. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products—from apps to TVs, from laptops to phones that have an impact on people’s lives across the world. • Define technical direction, test strategy, and roadmaps for Pixel modem firmware (5G NR, LTE, NTN/Satellite, IMS/VoNR/VoWiFi, NAS/AS, RF/L1) across global networks and vendors to balance launch targets with platform quality., • Lead distributed engineering and vendor teams through field verification cycles (functional, performance, mobility, reliability, stress, carrier certification) to ensure commercial software quality., • Transition manual testing to scalable, AI-driven automation—modernizing test harnesses, Key Performance Indicator (KPI) collection, cloud data pipelines, and log triage to enhance velocity and cost efficiency., • Lead technical escalations for complex modem/network issues, guiding root-cause analysis of 3GPP protocol/RF traces and driving fixes across Modem software, Systems, RF hardware, and vendors. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right. #J-18808-Ljbffr

Incident Response Sr. Consultant (Remote)Apply: United Kingdom - Remote: Spain - Remote: Ireland - Remote: Full time: Posted Yesterday: R30529As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role:CrowdStrike is looking for highly motivated, self-driven, technical senior consultants dedicated to making a difference in global security by protecting organisations against the most advanced attackers in the world. Our CrowdStrike Services team offers opportunities to expand your skill set through a wide variety of engagements including front page incident response investigations for organisations you’ll find on the annual Fortune 100 list. Am I a Senior Consultant Candidate? Do you find yourself interested in and keeping up with the latest vulnerabilities and breaches? Are you self-motivated and looking for an opportunity to rapidly accelerate your skills? Do you crave new and innovative work that actually matters to your customer? Do you have an Incident Response or Information Security background that you’re not fully utilising? Are you capable of operating as an individual contributor and interacting with customers? Do you love working around smart people who you can learn from and mentor on a daily basis? What You'll Do: Serve as part the technical team on incident response engagements Develop and use new methods to hunt for bad actors across large sets of data. Work under the direction of project leadership and outside counsel to conduct intrusion investigations Perform host and/or network-based forensics across Windows, Mac, and Linux platforms.* Support the production of high-quality written and verbal reports, presentations, recommendations, and findings to key stakeholders including customer management, regulators, and legal counsel . What You'll Need:*Successful candidates will have knowledge of or experience in one or more of the following areas: Incident Response: experience conducting or managing incident response investigations for organisations, investigating targeted threats such as the Nation-State, E-Crime, and Hacktivists.* Computer Forensic Analysis: a background using forensic analysis tools in incident response investigations to determine the extent and scope of compromise.* Network Forensic Analysis: strong knowledge of network protocols, network analysis tools like Bro/Zeek or Suricata, and ability to perform analysis of associated network logs.* Reverse Engineering: ability to understand the capabilities of static and dynamic malware analysis.* Incident Remediation: strong understanding of targeted attacks and able to support creating customized tactical and strategic remediation plans for compromised organizations.* Network Operations and Architecture/Engineering: understanding of secure network architecture and strong background in performing network operations.* Cloud Incident Response: knowledge of AWS, Azure, or GCP incident response methodologies.* Communications: strong ability to communicate executive and/or detailed level findings to clients; ability to effectively communicate tasks, guidance, and methodology with internal teams* Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. *Additionally, all candidates must possess the following qualifications: Capable of completing technical tasks with limited supervision. Desire to grow and expand both technical and soft skills. Ability to foster a positive work environment and attitude. Education: We are seeking candidates with the right combination of training and skills to join our team. Experience, drive, and results are key and advanced degrees are not required. Successful candidates coming from an academic background will likely have a Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Math, Information Security, Information Assurance, Information Security Management, Cybersecurity, Cybersecurity Policy, or a related discipline. Applicants without a degree but with relevant work experience and/or training will be considered, and should apply their previous experience to the qualification areas above. #LI-JP2#LI-Remote Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work CertifiedTM across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance. #J-18808-Ljbffr

We want people to experience their healthiest bodies, on their own terms. To do that, we're closing the data gap that exists in wearables today, gut health and nutrition. Suna is a wellness wearable for your gut. It listens to your gut around the clock, through sound, and turns what it hears into something you can read every morning. Think of it as the Fitbit for your gut and nutrition. On top of it sits the Oracle, a personal health agent. It joins what the patch hears to the context of your life, what you ate, your calendar, the weather, your email, and talks to you where you already are, on WhatsApp or iMessage. We are a small founding team in London and San Francisco, and we build the device, the models and the app ourselves. Right hand to two founders building a hardware, software and media company. You run the company behind the company, and you sit close enough to the founders to learn how every decision gets made. • Money: invoices, bills and the payment run, ready for a founder to approve., • Payroll, benefits and people admin, first form to last payslip., • The dates that keep us legal: filings, renewals, insurance, right-to-work. You own the dates and the evidence; the director signs., • Onboarding and offboarding: working on day one, nothing left open at the end., • Customer success, from order to device on: set-up, first weeks, a lost delivery, a return, a question that needs a human. Our voice, and what they tell us comes back to the team., • The automation of all of the above: agents and pipelines that chase invoices, reconcile the books, draft replies and watch the dates, so the manual job shrinks every month., • Whatever we have not thought of yet. There is no ops department, you are it, and the remit grows as fast as you can carry it., • You have run ops, finance admin or a chief-of-staff desk at a small company, or come from consulting, banking or a fund and want the other side. You liked the parts others avoid., • Exact with money and dates. A wrong bank detail or a missed filing is not small to you., • Short, clear emails. You keep the thread., • AI tools, properly. Claude Code is your working day; you automate a chore rather than repeat it., • You want to be in the room where it is decided, not in a back office., • You learn by proximity: two technical founders, their calendars, inboxes, mistakes and investors, and you want to see all of it., • Good with people, not just paperwork. A customer, a landlord, a creator and an accountant get the same straight, warm version of you., • Payroll or bookkeeping exposure, • Worked with visas, sponsorship or right-to-work, • Run an office move, a lease or a supplier dispute, • Organised events or a community, • Clinical, science or health background on the side, • Built or sold something of your own, • Built an agent or pipeline that stuck Full-time, in person, in London. Salary plus equity. We work a lot (including weekends) and it will never be a strict 9-to-5. • No prior interest in health and health tech., • You are high maintenance., • You hop jobs. It is a red flag for us., • You chase big names and vanity metrics over the mission., • You want a strict 9-to-5. This will never be that., • Benchmark-leading salary, set against your experience and the market., • Meaningful equity. You share directly in what we build., • Private medical cover, pre-existing conditions included., • 25 days holiday plus bank holidays, and an extra day for your birthday., • Workplace pension with employer contribution., • Top-spec kit as standard: new Mac, noise-cancelling headphones, a proper desk setup, whatever you need., • Dinner on us when the work runs late., • Visa sponsorship and relocation support where needed. #J-18808-Ljbffr

Role purpose Legatics handles some of the world's most complex and confidential legal transactions, so security is core to our product and to client trust. As our Security Engineer, you will make our platform, cloud estate and internal systems secure by design, working hand in hand with our engineering team. Reporting to the Head of Engineering, this is a permanent, hands‑on role where you will work at least two days a week in our London office. Your core focus is application and product security, cloud, identity and endpoint security, and security monitoring and detection. You will also lead incident response and help set our approach to AI security as our teams build with agentic tools. For around the first 12 months, you will also own our ISO 27001, compliance and client assurance work, supported by AI tooling we have already built for client questionnaires and ISO evidence. This is a broad role with real autonomy, suited to someone who enjoys both building and securing. About Legatics Legatics is one of the world's leading LegalTech scale-ups. Our legal transaction management platform enables law firms and their clients to collaborate on and close deals in an interactive online environment, providing clarity, reducing risk and saving time. Our customers include some of the world's top law firms, such as A&O Shearman, Hogan Lovells, Herbert Smith Freehills and King & Wood Mallesons. Legatics has been used on transactions in more than 60 countries, worth over $1 trillion. • Carry out technical risk assessments on new and existing product features, including permissions and access control design., • Embed security into our software development lifecycle through threat modelling, secure code review and security requirements for new features., • Perform vulnerability and exploitability analysis, including CVE triage and dependency risk, and prioritise remediation with engineers based on real exposure., • Operate and consolidate our security scanning and posture tooling, and centralise findings so they are tracked and resolved., • Review the security risk of proposed integrations and data flows, including third‑party tools and automations., • Run a programme of continuous security testing, including penetration tests, and own remediation of findings., • Audit and harden our cloud and identity posture, including SSO enforcement, conditional access and third‑party app controls., • Automate joiner and leaver access, and run periodic user access reviews across our SaaS estate., • Own email security and authentication., • Own endpoint security across our Windows and Mac fleet, including EDR policy tuning and validation testing., • Design and maintain federated authentication with clear rollout guides and rollback procedures., • Build, extend and maintain security monitoring across our technical estate, including log aggregation, correlation and alerting., • Tune detection rules and alerting to improve signal quality and reduce false positives., • Maintain threat intelligence and security news pipelines to keep the team informed., • Lead detection, triage, containment and response for security incidents, including supply‑chain compromises affecting third‑party tools., • Assess blast radius, advise on practical containment and maintain escalation and breach procedures., • Write clear incident communications for technical and non‑technical audiences, including clients where needed., • Shape our AI security posture, positioning security as an enabler for teams building with AI and agentic tools., • Implement access controls, secrets scanning and detection for internal AI systems and MCP integrations, mapped to frameworks such as the OWASP Top 10 for Agentic Applications., • Research AI coding risks, such as slopsquatting and hallucinated packages, and feed findings into engineering practice. For around the first 12 months, you will own: • Our ISO 27001:2022 certified ISMS, including the risk register, Statement of Applicability, policies and audit evidence, and preparation for surveillance audits., • Client information security questionnaires and security queries from our commercial team, using the AI tooling we have built to speed these up., • Client conversations about our security posture and remediation updates, for example on penetration test findings. After this period, you will continue to contribute technical controls, evidence and expertise to our ISMS and client assurance work. • Support day‑to‑day IT and tooling needs as a secondary responsibility, including connector provisioning, access permissions and IAM configuration for internal data tools. You do not need every item below. If you have strong foundations and are keen to learn the rest, we would like to hear from you. • Hands‑on experience in a security engineering, application security or cloud security role., • Strong knowledge of web application security, including OWASP principles, authentication and authorisation, and secure API design., • Practical experience of vulnerability management, from triage to working with engineers on remediation., • Hands‑on experience securing major cloud, workspace and identity platforms, including SSO and conditional access., • Experience with security monitoring, log analysis and SIEM or observability tooling., • Experience of investigating and responding to security incidents., • Comfortable reading and writing code or scripts (for example Python, TypeScript or Bash) to automate security work., • Clear communication skills, able to influence engineers and explain risk to non‑technical colleagues and clients., • Experience with EDR tooling., • Working knowledge of ISO 27001, including audit evidence and client security questionnaires., • An interest in, or experience of, AI and agentic security risks., • A software engineering background., • Experience in a startup or scale‑up environment., • 25 days holiday per year (plus public holidays)., • Early Finish Fridays - on the last Friday of every month, we finish around lunchtime!, • Pension with NEST., • Private Medical Insurance with Bupa, giving you fast access to diagnosis and treatment when you need it., • Healthshield Health Cash Plan, helping you claim money back on everyday healthcare like dental, optical and physio., • Personal Learning & Development budget., • Access to Mental healthcare for you and your immediate family., • Enhanced parental leave policies so you can spend more time with your family., • Lots of opportunities for accelerated professional development and career progression., • Work alongside a supportive and talented team with the opportunity to grow one of the world’s leading LegalTech scale-ups., • A warm, genuinely collaborative culture and an awesome team; and, • Regular socials. Power in diversity We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of. We don’t discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team and are constantly looking for ways to improve our processes to help us do that. #J-18808-Ljbffr

Help UK businesses transform the way they manage company spend At Spendesk, we help businesses take control of their spending through a powerful all-in-one platform for company cards, expenses, invoices, procurement and financial workflows. As a Customer Success Manager, you will be the trusted partner of our UK customers. You will help Finance teams get measurable value from Spendesk, drive long-term product adoption and build strong partnerships with the people responsible for managing company spend. This is not a support role. You will own a portfolio of mid-market customers, understand their business priorities, anticipate risks, support renewals and identify opportunities to help them get even more value from Spendesk. You will work closely with Account Managers, Product, Marketing and Support to deliver an outstanding customer experience and make the voice of our UK customers heard across the company. This role is based in the UK. Professional proficiency in English is an essential requirement for the position. • Manage a portfolio of approximately 120 to 150 UK mid-market customers., • Build strong relationships with Finance Managers, CFOs, Finance Directors and other key decision-makers., • Understand each customer’s business priorities, challenges and definition of success., • Advise customers on best practices and help them optimise their use of Spendesk., • Lead regular account reviews and develop success plans aligned with customer objectives., • Become a trusted advisor throughout the customer lifecycle., • Guide customers through onboarding and ensure a smooth transition into long-term adoption., • Monitor account health, product usage and engagement levels., • Identify risks early and take proactive action to prevent churn., • Help customers measure and communicate the business value and ROI of Spendesk., • Support customers through organisational changes, new stakeholders and evolving business needs., • Ensure customers continuously discover and adopt relevant Spendesk features., • Identify relevant upsell and cross-sell opportunities based on customer needs, usage and business context., • Partner closely with Account Managers to develop and convert expansion opportunities., • Support renewal discussions by ensuring customers clearly understand the value they receive., • Contribute to portfolio growth while maintaining a strong customer-first approach., • Share structured and actionable customer feedback with Product, Marketing and Sales., • Identify recurring customer needs, friction points and potential product improvements., • Support the launch and adoption of new features in the UK market., • Contribute to customer advocacy initiatives, including testimonials, referrals and case studies., • Help internal teams better understand the needs of UK Finance teams., • Professional working proficiency in English is essential for this role., • Previous experience in Customer Success, Account Management, Client Management or another customer-facing role., • A consultative approach: you proactively advise customers rather than simply react to requests., • Strong ownership and autonomy in managing a customer portfolio., • The ability to build trusted relationships with senior stakeholders., • An analytical mindset, with the ability to use customer data to identify risks and opportunities., • Excellent communication, organisation and stakeholder management skills., • A genuine interest in customer experience, SaaS and building long-term customer partnerships., • The ability to manage priorities effectively across a high-volume portfolio., • Experience in SaaS, fintech, payments, accounting, ERP or financial software., • Experience working with Finance, Accounting or Operations teams., • Experience managing a mid-market customer portfolio at scale., • Experience with onboarding, adoption, retention, renewals or expansion., • Familiarity with tools such as Salesforce, HubSpot, Gainsight, Planhat, Intercom or similar platforms., • Experience working in a Customer Success and Account Management model. Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission. We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. Our culture is built on trust, empowerment, and growth — with benefits to match! • 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive), • Fully covered Oyster card for traveling to and from our new office (up to £250 monthly depending on location, • £45 monthly wellness allowance, accruable, to be used on whatever wellness means to you - through Edenred, • Access to Moka.care for emotional and mental health wellbeing, • Pension scheme (on salary sacrifice): 5% employee / 5% employer (by Aviva), • 28 days of holidays, • Latest Apple Mac equipment, • Company virtual events, • Visit our other offices: Paris and Barcelona, • Great office snacks to fuel your day, • Vitality private health insurance (for you and your family/partner), • Bupa private dental care, • A positive team to work with daily! At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply. #J-18808-Ljbffr

Department: Engineering Employment Type: Full Time Location: London Hybrid: 2 days per week in our Tower Bridge office (Tuesday/Wednesday) We are looking for an experienced Platform/Infrastructure Engineer to join our platform team, known internally as Airship. Airship manages the infrastructure that powers Uswitch and Money.co.uk brands as well as the RVU wide AI initiative. Our goal as a team is to enable our development teams to deliver services quickly, reliably and securely. We do this by running multiple Kubernetes EKS and Fargate clusters in AWS, creating common tooling to aid in development tasks, and running shared services such as Opensearch, Envoy, Vault and Prometheus to name a few. We are committed to Open Source software and give back to the community by open sourcing interesting projects. • Excellence: work alongside established and experienced engineering teams while supporting and growing the organisation’s understanding and utilisation of modern technology., • Collaboration: work with various cross‑functional disciplines across the organisation to make ideas a reality, whilst taking an active role in shaping and delivering the ongoing technical vision of the organisation alongside your peers., • Autonomy: authority over technical strategy, decisions and implementation approach, so you can deliver using practices that align with your preferred ways of working., • Data Driven: utilise rich logs, metrics, and data to monitor and improve system performance, cost, security and reliability., • Culture: enhancing a diverse engineering culture by taking part in various technical catch‑ups, working groups, and “All Hands”., • Experience: enrich RVU’s perspective by sharing your experience, knowledge and expertise in a continuous learning environment., • Objective setting, feature ideation, development and measurement., • Architectural decisions and designs of the platform, domains and systems., • Defining, evolving, and applying team processes., • Responsible for the entire stack to meet business requirements., • Building efficient CI/CD pipelines and robust DevOps practices., • Utilising a variety of infrastructure to keep systems performant, scalable & reliable., • Mentoring and coaching engineers, and presenting knowledge and information back to the wider organisation., • Proactively identify opportunities for improvement across the organisation., • Manage your time effectively between team and organisational level contributions., • Rotate around the business to build relationships and act as a multiplier., • Experience in running Kubernetes clusters in production., • Knowledge of Golang, Helm, and Terraform (some knowledge of Python is definitely a plus)., • Production experience in Cilium and/or eBPF and networking in general., • Extensive experience in monitoring systems and their performance., • The ability to debug large and complex systems and solve large problems that affect a wide user base in a simple way., • Experience with image vulnerability scanning and patching strategies for large systems., • Experience / Familiarity with AWS Multi Accounts system designs tools like Crossplane and Control Tower., • Familiarity with Argo Workflows or similar data pipeline as a service tools., • Familiarity working with a variety of Cloud Native projects., • Familiarity with Github Action., • Familiarity with OpenTelemetry., • 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)., • A hybrid working approach with 2 in‑office days per week and up to 22 working days per year to work from anywhere., • Employer‑matching pension contributions up to 7.5%., • A one‑off £300 “work from home” budget., • Excellent maternity, paternity, shared parental and adoption leave policy., • 25 days holiday (increasing to 30 days) + 2 days “my time” per year., • Private medical cover, critical illness cover, and employee assistance programme., • A healthy learning and training budget., • Electric vehicle and cycle to work schemes., • Free in‑office gym accessible 7 days a week., • Free breakfast in the office daily., • Equipped with great technology (choice of Mac or Windows)., • Free access to the Calm and Peppy app for physical and mental health., • Regular events – from team socials to company‑wide events with insightful external speakers. #J-18808-Ljbffr

Type: Full Time, Hybrid Team: Research Focus: AI & Agent Systems We're a team of founders, engineers, researchers, creatives, and operators building what we believe will be one of the defining companies of the AI era. Some of us came from startups. Some from academia. Some from hospitality, defense, design, or completely different worlds. We don’t care how you got here - we care about your energy, intelligence, curiosity, resilience, and ambition. We are not remote. We value the spontaneous moments that happen when we’re together - over dinner, in the hallway, around whiteboards. We like being around each other because the best conversations here rarely happen in meetings. We are not your typical team. It’s not just the 10 countries we’re from, the languages we speak or our non-traditional backgrounds. We’re solving hard problems with people we respect - we make the most of our time together, we make it special. We are not another “polished” SF startup. We value velocity over speed, raw talent over brands, and genuine human connection above all else. We value being successful, not looking successful. As a Member of Technical Staff within the Research Tribe, you’ll be one of the early engineers shaping the core systems that power Seldon. You won’t just build agents - you’ll design the infrastructure that governs how they operate: how they coordinate, how they’re evaluated, and how their behavior improves over time. This is a deeply technical role bridging distributed systems, machine intelligence, and product - turning stochastic models into reliable, production-grade systems. Multi-Agent Systems Architecture: Design and implement agentic systems, rather than prompt chains, at scale. You’ll define agent topologies, robust orchestration layers, structured state management, persistent and scoped memory, tool-use registries and execution, and build structured, inspectable systems. You’re building a long-running harness-based agentic platform, not wiring together LLM API calls. Behavioral & Persona Modeling: Simulate user archetypes with goal-directed behavior. You’ll design data-grounded personas, enable “computer-use” on real interfaces, and develop agents with critique and reflection loops. You’re producing measurable, actionable behavior. Evaluation & Prompt Engineering: Design prompt schemas and reasoning templates as integrated systems. You’ll build frameworks that measure behavioral fidelity and failure modes, and implement automated and HITL feedback. If it can’t be measured, it doesn’t ship. Signal & Insight Systems: Build systems that transform raw agent outputs into high-signal insights. You’ll cluster observations across runs, implement severity scoring, and map behavioral signals to product decisions. Turn noisy outputs into decisions. Production Reliability: Build the infrastructure to operate agents in production. You’ll implement tracing, attribution, and cost monitoring, detect failure modes and design fallbacks, circuit breakers, and evaluation pipelines. The bar is production reliability. Systems, Not Prompts: You prioritize state machines, orchestration layers, and tool-use contracts over prompt hacking. You build for reliability, inspectability, and improvability - you’re uncomfortable with “it just works sometimes.” If it can’t be measured, it doesn’t ship. Production Experience: You have 5+ years building complex software and 2+ years shipping agentic LLM systems. You’ve built harnesses where agents manage tool selection, error recovery, and multi-step execution autonomously in production environments that run, break, and evolve. Orchestration Systems: You’re experienced with multi-agent orchestration, sandboxed execution, and complex backends. You optimize for coordination, scoped memory & context, and how agents degrade gracefully under pressure. Python Mastery: You’re an expert in async programming and structured data modeling (Pydantic), building maintainable, scalable systems designed for extensibility. Fast, Iterative Builder: You thrive when research and product move together. You’re comfortable shipping quickly, learning from real users, and refining systems in tight loops. High Ownership, Low Ego: You take responsibility for what you build. You’re willing to be wrong, change your mind, and prioritize being effective over being “theoretically right. Comfortable at the Frontier: You’re excited by ambiguous problems. You’re not waiting for best practices - you’re helping define them. Product Intuition: You prioritize signal over noise because outputs matter. You care that what you build helps someone make a decision. All Backgrounds Welcome: Some of us are dropouts, some have PhDs. Some are tech veterans, some are first-timers. What matters - how you think, how you build, and how you work in teams. The People: Join a global team of founders, engineers, researchers, and adventurers obsessed with human behavior - we’re curious, willing to be wrong, and privileged to be solving hard problems at the frontier. The Problem: Deep science with real impact. We leverage behavioral modeling, cognitive science, and cutting-edge AI to solve real product challenges for real customers. The Velocity: Ship fast and learn faster. Work directly with customers and see the impact of your work in hours, not weeks or months. The World-Class Backing: Backed by top funds including MaC VC, Protagonist, Rackhouse, Blank, and Weekend Fund, as well as scouts at a16z, Greylock and CRV, and product leaders and researchers from orgs. inc. Meta, Airbnb, Google, Discord, Uber and more. The Member Of Staff Philosophy: You don’t care about titles - you value extreme ownership. Salary: $180-250k base + equity Health (US only): 100% paid medical, dental & vision PTO: 28 days (inc 5 company-wide days on stats) Environment: Beautiful offices in SoMa & Tower Bridge optimized for deep collaboration WFH: 2 days/week (Mon & Fri) to catch up on laundry, save time commuting, and let your cat walk across the keyboard Adventures: Team dinners, offsites, and events throughout the year #J-18808-Ljbffr

Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. We're made up of 12 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business. Our award-winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder & Stoughton; Headline; Quercus; Octopus, Bookouture and Dialogue Books. They publish fiction and non-fiction in digital, audio and print format, from the world's best and most diverse authors, including Brit Bennett, Candice Carty-Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O'Farrell, Delia Owens, Ian Rankin, J.K. Rowling, Colson Whitehead, and Malala Yousafzai. Hachette Children's Group publishes a wide and vibrant range of books for children across all age ranges, while Hodder Education is a market leader in resources for both primary and secondary schools. Hachette UK is part of Hachette Livre, the world's third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state-of-the-art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland. It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries. This role, sitting within the EUC team, has a lot of variety to it. EUC Engineers are expected to balance a number of different work and project streams and have a number of different elements to it, from looking into issues and escalations to identifying project risks and recommending practical solutions - no day is ever the same. • Maintain and manage Microsoft services, including Active Directory, Entra ID, SCCM, Intune and Microsoft 365, ensuring these services operate securely and effectively in line with cybersecurity best practice., • Maintain our Mac estate using JAMF services., • Maintain high levels of compliance across our end-user estate in line with our security policies., • Take end-to-end ownership of EUC projects and technical workstreams, driving delivery from initial requirements and planning through to implementation, handover and post-implementation review. Manage actions, risks, dependencies and timelines, ensuring successful delivery and clear accountability., • Act as a trusted point of contact for key stakeholders across IT and the wider business, translating business requirements into practical technical solutions and ensuring progress, risks and decisions are communicated clearly., • Troubleshoot technical issues relating to end-user computing across both hardware and software, proactively addressing challenges to minimise downtime and improve the user experience., • Develop, update and maintain comprehensive technical documentation, including user guides, process documentation and training materials, ensuring information is accurate and kept up to date., • Coordinate with vendors and third-party service providers to resolve issues promptly and ensure effective delivery of IT services., • Provide exceptional customer service and support to employees regarding EUC-related issues, acting as a point of escalation where required., • Maintain Hachette's identity and access management platforms to enable effective automation of starter, leaver and mover processes., • Implement, maintain and administer a variety of SaaS solutions as required, including Zoom, Dropbox, DocuSign and Adobe. There may be some travel required to our National Offices during projects. The ideal candidate will bring a wealth of technical expertise and will enjoy problem-solving and troubleshooting. They will also have strong stakeholder management and leadership skills, both when working collaboratively within the team and the broader IT Team, and in cross-functional project meetings, when representing IT, and on occasion deputising for the Team Lead. Some key requirements for the role include; • Advanced knowledge of Microsoft Active Directory, Azure, Microsoft 365, SCCM and Intune, with hands‑on experience in these technologies., • Microsoft Associate or Expert certification is preferred., • JAMF accreditation or equivalent hands‑on experience., • Experience of owning or leading technical projects or workstreams, coordinating delivery across multiple teams and third‑party suppliers., • A strong sense of ownership and accountability, with the confidence to take responsibility for work and see it through to completion., • Able to balance operational responsibilities with project delivery and manage competing priorities effectively. Our staff are our greatest asset, and our benefits reflect this: • 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays), • Private medical insurance, • Generous pension schemes, • Rent deposit loans, • 2 community days per year, • Summer hours (finishing at 1pm on Fridays during the summer months), • Retail discounts through Hachette rewards, • Cycle to Work scheme, • Eye care vouchers, • Wide-ranging training library, • Development programmes (including mentoring), • Up to 70% off book purchases, • A charity bookshelf, • 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks, • Season ticket loans, • And much more! The role will be based at our Didcot office with a blend of in-office (3 days) and homeworking (2 days) per week. Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit #J-18808-Ljbffr

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU: Box IT End User Services' primary role is to provide technical services and support to all employees world-wide. We provide major services such as: desktop and audio video support, new hire on-boarding, advanced application configuration and event support. Our vision is to deliver end user solutions, capabilities and experiences that bring out the ultimate potential of every employee. Our team values: Be passionate to deliver great service, pursue growth and development, and build a positive team spirit. The Senior IT Support Engineer will join a global team comprised of the most talented IT professionals in the industry. As a Senior Support Engineer, you will manage and resolve an array of mobile, desktop, audio/video, network, and telecommunications issues, ensuring that our employees remain as productive as possible. You must be agile enough to adapt to the rapid growth and change of our business, but also disciplined enough to deal with complex challenges, processes, and people. Your role will involve coaching and mentoring your peers, leading cross-functional projects, and driving end-user technology decisions that will impact Boxers around the world. WHAT YOU'LL DO: Troubleshooting and support for all IT end user issues: mobile, desktop, audio/video, peripherals, etc. Procurement, asset and inventory management for all IT hardware and software Cross-departmental collaboration with teams like Facilities, Sales, and Engineering, Information Security, Enterprise Team, Managing IT communication between headquarters and remote office Perform system imaging, application configurations, and security policy enforcements Daily onsite office support WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 5+ years of working experience in an IT Support role Working knowledge of Windows and OSX operating systems Working knowledge of Lenovo and Apple hardware Comprehensive understanding of networking concepts Foundational understanding of Okta and identity and access management concepts, including SSO, MFA, and user permissions Management and improvement of services, standards and support processes, as well as strong problem-solving skills with a willingness to learn new technologies Experience creating and maintaining technical documentation and knowledge articles Working knowledge with voice and video conferencing solutions (Google, Zoom, Slack a plus) Interest in using AI and automation tools to improve IT support and employee experience Experience supporting New Hire Onboarding, including device deployment and IT orientation Strong verbal and written communicator with outstanding collaboration and teamwork skills Passionate, high-energy achiever dedicated to excellence and consistently going above and beyond Preferred skills: Technical certification in desktop operating systems (Mac and or Windows certification a plus) Network certification B.S. in a computer-related field preferred, but not required Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office 5 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! BENEFITS Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidized gym membership. There is such a thing as a free lunch, you can order from a daily menu along with lots of snacks and drinks. EMEA HQ office is located in the impressive White Collar Factory on Old Street; www.whitecollarfactory.com and other European offices in Paris, Munich, Amsterdam, and Warsaw. EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. #J-18808-Ljbffr

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. To learn more about how we can supercharge progress for you, visit www.hcltech.com Note: Candidates must be eligible to work in United Kingdom. Key Skills and Experience Experience in end-user technology, cyber security, compliance, service management or technology governance. Strong understanding of vulnerability management, patching, supported software lifecycle, control evidence and exception management. Ability to work across engineering, operations, application, security, audit and risk stakeholders. Strong analytical skills, with the ability to interpret compliance data, identify trends, challenge data quality and translate findings into clear actions. Excellent communication and stakeholder management skills, with the ability to manage governance forums, track actions and elevate risk effectively • Supports end-user security, compliance and governance across workplace devices, operating systems and end-user applications., • Monitors compliance posture and works with Cyber Security, engineering and service teams to review vulnerabilities and drive remediation., • Tracks vulnerabilities, unsupported software, end-of-life platforms and non-compliant configurations through to closure., • Coordinates remediation activity across product owners, application owners, service owners and patch management teams., • Manages exception governance, ensuring risks are assessed, approved, time-bound and reviewed until closure., • Provides reliable compliance reporting, audit evidence and control documentation to support technology, risk and regulatory requirements, • End User Workplace Technology and devices compliance Dashboard (Laptop, Desktop(+Standalone), Tablet, Workstation, Mobile Devices , Virtual Devices, Printers, AV Equipment, Communication Devices), • End User Workplace Applications (e.g. Zscaler, Citrix, Adobe, Tanium, DLP, MDE) Compliance Dashboard, • End User OS (WIN, MAC, iOS) Compliance dashboard, • Vulnerability Remediation Tracking, • Exception Governance Records, • Audit Evidence and Control Documentation, • Red Hat Certified System Administrator (RHCSA) - advantageous, • CompTIA Server+, • ITIL 4 Foundation, • A supportive, diverse, and global team with a brilliant culture., • Competitive compensation and benefits that includes up to 20 days' vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land., • Great opportunities to make the role your own, upskill yourself and get involved with exciting projects., • Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks - Engagement Champion to name a few. For more information on how we process your personal data, please refer to HCLTech's Candidate Data Privacy Notice. To know more about us visit - www.hcltech.com #J-18808-Ljbffr

At ReliaQuest, we do things differently. We do not limit your professional growth with outdated job titles and responsibilities. Why be just a "Security Analyst", "Detection Developer" , or "Security Engineer" when you can be all three? As a GreyMatter Specialist, you will do all of that and more. This role is uniquely designed to combine skills of threat detection, engineering, and incident response. On our team, we give you the opportunity to make an impact starting from day one. In this role, you'll develop a diverse skill set which normally takes years to learn-all within your first year. Our industry-leading security operations platform, GreyMatter and immersive training will afford you the tools, experience, and opportunities to grow your career. Whether you're conducting advanced investigations, troubleshooting technical challenges or providing customer recommendations, you'll be solving real-world challenges and driving impact daily for our enterprise customers. As part of the ReliaQuest team, you will receive mentorship and hands-on experiences while working alongside world‑class teammates who share a high-performance mindset. In this environment, your expertise will propel you years ahead of your peers limited to traditional SOC roles. If you are looking for the monotony of manually working security alerts, this job is not for you; but if you are ready to be challenged, we are ready to invest in you. • Be a trusted technical advisor, resolving customer challenges from start to finish., • Provide analysis and recommendations to customers based on alert activity, response playbook availability, and investigations., • Triage and fine-tune security alerts, Digital Risk Protection (DRP) alerts, and engineering health alerts to ensure optimal performance., • Integrate and configure log sources for existing customers., • Troubleshoot and resolve issues related to data parsing and ingestion to ensure smooth operations and data accuracy., • Independently integrate and configure log sources, handling both administrative tasks and ad hoc requests to complete work efficiently., • Deploy and fine-tune detection rules using GreyMatter Detect., • Employ the Cyber Analysis Methodology to conduct investigations., • Conduct advanced investigations, including Tier 3 incidents, ad-hoc threat hunts, and customer-requested analyses., • Communicate effectively with customers regarding engineering and Incident Response (IR) escalations., • Spend 75% of your day in front of the customer, • Bachelor's degree in a related field, • Understanding of cybersecurity and IT disciplines including networking, operating systems, authentication protocols, general enterprise network, architecture, and security incident response., • Knowledge of TCP/IP Protocols, network analysis, and network/security applications, • Basic knowledge of Linux/Unix operating systems, • Ability to blend your technical and communication skills to advise the customer, • Must demonstrate great attitude, energy, and effort, • Must be adaptable, focused, accountable, and helpful, • Must demonstrate excellent verbal and written communication skills (English language), • Certifications such as Network+, Security+, CySA+, • 1-3 years' experience as a Security/Network Administrator or equivalent knowledge, • Prior SIEM experience and/or administration, • Hands‑on experience with parsing data, log formats, regular expressions, • Scripting experience (bash, PowerShell, python), • Multiple OS experience (mac, windows), • Knowledge of various security methodologies and processes, and technical security solutions (SIEM, IDS/IPS, Firewall Solutions, Offensive Security tools) #J-18808-Ljbffr

Hybrid: 2 days per week in our Tower Bridge office. Role can also be based in Fleet office. Tempcover is at the forefront of the fast-growing world of short-term insurance. Our mission is to make car insurance flexible, quick, and easy for drivers. We’ve sold millions of policies that have helped drivers get where they need to go, but we’re not finished there. We’re growing our team to help us continue in that mission. If you are extraordinary at what you do and want to be a part of a rapidly growing business at the cutting edge of the InsureTech industry, we would love to hear from you! The team The Data and Analytics team within Tempcover provide a vital role in bringing data, MI and Insight to life for internal & external stakeholders and partners. The Staff Data Engineer will be responsible in partnership with the Data Engineering team for the development of the Tempcover cloud based data platform, supporting the wider business in making data-driven decisions. Drive the development and optimisation of data pipelines, data models and data quality controls. This role will require collaboration with data analysts and business stakeholders to translate data needs into scalable and reliable solutions. Tempcover has chosen Google BigQuery, Dagster+ and dbt as the foundation of its new data platform, and you’ll help build it. We’re delivering the first "pizza slice" now: a thin, end-to-end piece of the platform that proves the architecture and gives stakeholders value early. You’ll spend most of your time building new capability on our GCP platform. You’ll also help support and maintain the existing Azure platform, keeping it dependable and helping us decommission it over the next twelve months. This is a deliberate redesign, not a lift-and-shift. The platform has grown over five years through new data models, integrations and technologies. We’re now using that experience to define what "great" looks like. Several significant upcoming projects will create more data for our analysts to use in marketing, pricing, product and commercial decisions. In particular, we want an AI first data platform that analysts and stakeholders can use directly. As a Staff Data Engineer, you will: • Raise the technical bar. Work with our Staff and Lead Data Engineers to set the architecture and engineering standards for the new platform, and bring a fresh view of what "great" looks like., • Deliver in slices. Deliver high-value features on BigQuery quickly to win stakeholder buy-in, on foundations that can support future AI and advanced analytics., • Keep Azure running. Help support the existing platform and keep it dependable while we move away from it over the next 12 months., • Challenge and influence. Question the status quo, steer technical direction, and help the wider team do the same., • Own the outcome. Stay with the platform from the first slice to a fully scaled ecosystem that grows with Tempcover's ambition to be the outright leader in the temp market. Key Duties & Responsibilities: • Design, build and maintain ELT pipelines on BigQuery using dbt and Dagster+, with reliability, testing and idempotency built in from the start, • Create and manage accurate and performant data models to support Tempcover’s analytical capability., • Propose and implement internal improvement initiatives to the data platform., • Lead proactive approach to performance monitoring/tuning., • Implement data contracts, observability and lineage so that data quality issues are caught early and downstream consumers can trust and trace what they use., • Define and champion engineering standards, including CI/CD, infrastructure-as-code and testing practices, across the data platform., • Provide continued support to ensure high availability of data to the wider business, • Work closely with analysts across MI, Marketing, Product, Underwriting and Pricing to understand data requirements and translate them into effective solutions., • Work with rigour to ensure data quality/accuracy., • Mentor and guide junior data engineers, providing technical expertise and project oversight., • Advanced SQL, including writing complex queries, partitioning, clustering and cost-aware query optimisation ., • Experience of modern orchestration/ELT tooling, ideally Dagster and dbt., • Strong Python for data engineering, • Solid understanding of data warehousing techniques; ETL/ELT processes and dimensional modelling., • Experience designing data models and documentation that are usable by AI/LLM-based analytics tools (semantic layers, metadata, access controls)., • In-depth knowledge of cloud data infrastructure, ideally GCP (Azure or AWS also considered)., • Excellent problem-solving skills and the ability to work independently and collaboratively in a fast-paced environment., • Hands‑on experience building CI/CD pipelines to test and deploy data code reliably across environments., • Proficiency with Git/DevOps for version control and collaboration. Beneficial • API integration., • Ability to work within an agile development environment working directly with analysts and business stakeholders to shape requirements, agree priorities and deliver incremental value., • Experience controlling BigQuery cost and performance, for example through slot management, partitioning strategy and usage monitoring., • Experience of Azure orchestration/ELT tooling, • Understanding of visualisation and dashboard products (e.g. Power BI, Tableau, Qlik) You don’t need to tick off everything on this list - so don’t let that hold you back from applying. We want to make sure you’re learning plenty during your time with us! Our commitment to you We are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this, it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members. We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: • 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance), • A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”, • Employer-matching pension contributions up to 7.5%, • A one-off £300 “work from home” budget to help contribute towards a great work environment at home, • Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life, • 25 days holiday (increasing with years of employment to 30 days) + 2 days “my time” per year, • Private medical cover, critical illness cover, and employee assistance programme, • A healthy learning and training budget, • Electric vehicle and cycle to work schemes, • Free in-office gym, accessible 7 days a week, • Free breakfast in the office daily, • You’ll be equipped with great technology (choice of Mac or Windows), • Free access to the Calm and Peppy app for physical and mental health, • Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected. #J-18808-Ljbffr

Apple engineers rely on large scale device testing environments to develop, validate, and deliver the products and experiences our customers love. Supporting thousands of devices and growing, these environments enable testing across iPhone, Mac, Apple Watch, Apple TV, and future products. We are looking for an Engineering Manager to lead a team responsible for the internal platform, automation, and engineering tools that enable Apple teams to efficiently use and support these environments at scale. This role combines people leadership, technical direction, service reliability, and a strong focus on improving the experience of our internal engineering customers. As an Engineering Manager, you will lead a team of engineers who develop and operate the platforms, automation, and tools used to provision, manage, monitor, and support one of Apple's large scale device testing environments. • You will be accountable for the team's people, technical execution, and the reliability of the services it provides. You will establish priorities across new capabilities, customer requests, automation, operational improvements, and technical debt while ensuring existing services remain reliable and scalable., • You will drive an automation first approach that reduces manual work and improves self service capabilities for both internal engineering customers and the teams supporting the underlying environments. This includes improving device lifecycle management, resource allocation, monitoring and alerting, troubleshooting, service health, capacity planning, and operational workflows., • You will develop engineers through coaching, clear expectations, technical leadership, and career development while building a culture of ownership, collaboration, and continuous improvement., • You will also partner closely with software engineering, device operations, networking, security, facilities, and other cross functional international teams. You will represent the needs of your team and its customers, translate operational and customer requirements into engineering priorities, and communicate service health, technical risks, roadmap decisions, and progress to partners and leadership., • 5+ years of experience managing software, systems, platform, or similarly technical engineering teams, with a demonstrated ability to develop engineers and grow their scope and careers., • Strong technical background in automation, engineering platforms, systems, or services operating at scale., • Experience leading teams responsible for business critical tools or services, including monitoring, incident response, troubleshooting, and operational improvements., • Demonstrated ability to drive automation and replace repetitive or manual processes with scalable engineering solutions., • Experience managing competing priorities across customer needs, feature development, service reliability, technical debt, and longer term initiatives., • Strong communication and collaboration skills with the ability to work across engineering disciplines, organizations, locations, and time zones., • BS/MS in Computer Science, Engineering, a related field, or equivalent professional experience., • Experience developing or managing internal engineering platforms, automation frameworks, device management systems, developer tools, or self service capabilities., • Experience supporting large scale device fleets, automated testing environments, or globally distributed engineering services., • Familiarity with Apple hardware and operating systems, including macOS and iOS., • Experience with Python, Ansible, Git, APIs, or comparable automation and software development technologies., • Experience with observability, monitoring and alerting, capacity planning, incident management, and long term service reliability., • Understanding of networking and service dependencies across hardware, software, devices, and distributed systems., • Demonstrated success building strong relationships with internal customers, understanding their needs, and translating those needs into platform improvements and engineering priorities. At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Role Number: 200690093 #J-18808-Ljbffr

Department: Business Services Employment Type: Full Time Location: London Hybrid: 2 days per week in our Tower Bridge office RVU is a group of online brands that include: Confused, Uswitch, money.co.uk, and Mojo Mortgages. We reach the majority of UK households, putting us in a unique position to drive the transformation of the household services sector. We harness cutting-edge tech and data to help consumers manage their homes more effectively, and we provide some of the UK’s biggest companies with unparalleled insight into what customers need and want. Since our founding in 2018, we’ve integrated our market-leading digital brands into a powerful data platform, supercharging our capabilities to drive lasting change, and by working with providers and policymakers, we’re helping transform entire industries — making markets more competitive and more innovative to benefit everyone. About the role We’ve got an opportunity in our London office for a qualified legal professional to join us, providing trusted legal advice to our commercial teams and contributing to new products and initiatives. You’ll have an interest in a varied commercial legal workload, with strong drafting and negotiation skills. You’ll enjoy working with a high level of autonomy and developing strong stakeholder relationships, whilst being an active member of a friendly and supportive legal team. • Working with stakeholders to draft, review and negotiate a range of commercial agreements with suppliers and strategic partners, • Advising stakeholders on legal and commercial risks, providing clear, pragmatic and commercially focused solutions, • Advising on compliance with data protection and e-privacy laws, • Contributing to team initiatives to adopt AI and other legal technologies, • Developing and updating template agreements and legal policies, in collaboration with key stakeholders, • Providing support on a range of other legal matters as they arise., • Essential: 3 to 5 years' post-qualification experience in-house or at a commercial or corporate law firm with experience providing full service commercial legal support (the reference to PQE is a guide only. We welcome applications from candidates with more or less PQE), • Qualified to practice as a solicitor in England and Wales (or another common law jurisdiction), • Strong stakeholder management and communication skills and an ability to manage competing priorities, • Proven technical ability to draft and negotiate complex commercial agreements to tight timescales, with excellent attention to detail, • Experience of advising on IT, data protection/e-privacy laws as well as commercial law, • Experience of using AI tooling, or an openness to upskill in the use of AI., • Desirable: Knowledge of intellectual property, competition law and regulated sector experience, • Desirable: Knowledge of the insurance and/or financial services sector. We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: • 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance), • A hybrid working approach with 2 in-office days per week and up to 22 working days per year to work from anywhere, • Employer-matching pension contributions up to 7.5%, • A one-off £300 “work from home” budget to help contribute towards a great work environment at home, • Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life, • 25 days holiday (increasing with years of employment to 30 days) + 2 days my time per year, • Private medical cover, critical illness cover, and employee assistance programme, • A healthy learning and training budget, • Electric vehicle and cycle to work schemes, • Free in-office gym, accessible 7 days a week, • Free breakfast in the office daily, • You'll be equipped with great technology (choice of Mac or Windows), • Free access to the Calm and Peppy app for physical and mental health, • Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected. #J-18808-Ljbffr

Department: Data & Analytics Employment Type: Full Time Location: London Hybrid: 2 days per week in our Tower Bridge office. Role can also be based in Fleet office. Tempcover is at the forefront of the fast-growing world of short-term insurance. Our mission is to make car insurance flexible, quick, and easy for drivers. We’ve sold millions of policies that have helped drivers get where they need to go, but we’re not finished there. We’re growing our team to help us continue in that mission. If you are extraordinary at what you do and want to be a part of a rapidly growing business at the cutting edge of the InsureTech industry, we would love to hear from you! The Data and Analytics team within Tempcover provide a vital role in bringing data, MI and Insight to life for internal & external stakeholders and partners. The Staff Data Engineer will be responsible in partnership with the Data Engineering team for the development of the Tempcover cloud based data platform, supporting the wider business in making data-driven decisions. Drive the development and optimisation of data pipelines, data models and data quality controls. This role will require collaboration with data analysts and business stakeholders to translate data needs into scalable and reliable solutions. Tempcover has chosen Google BigQuery, Dagster+ and dbt as the foundation of its new data platform, and you'll help build it. We're delivering the first "pizza slice" now: a thin, end-to-end piece of the platform that proves the architecture and gives stakeholders value early. You’ll spend most of your time building new capability on our GCP platform. You’ll also help support and maintain the existing Azure platform, keeping it dependable and helping us decommission it over the next twelve months. This is a deliberate redesign, not a lift-and-shift. The platform has grown over five years through new data models, integrations and technologies. We're now using that experience to define what "great" looks like. Several significant upcoming projects will create more data for our analysts to use in marketing, pricing, product and commercial decisions. In particular, we want an AI first data platform that analysts and stakeholders can use directly. As a Staff Data Engineer, you will: • Raise the technical bar. Work with our Staff and Lead Data Engineers to set the architecture and engineering standards for the new platform, and bring a fresh view of what "great" looks like., • Deliver in slices. Deliver high-value features on BigQuery quickly to win stakeholder buy-in, on foundations that can support future AI and advanced analytics., • Keep Azure running. Help support the existing platform and keep it dependable while we move away from it over the next 12 months., • Challenge and influence. Question the status quo, steer technical direction, and help the wider team do the same., • Own the outcome. Stay with the platform from the first slice to a fully scaled ecosystem that grows with Tempcover’s ambition to be the outright leader in the temp market. Key Duties & Responsibilities: • Design, build and maintain ELT pipelines on BigQuery using dbt and Dagster+, with reliability, testing and idempotency built in from the start, • Create and manage accurate and performant data models to support Tempcover’s analytical capability., • Propose and implement internal improvement initiatives to the data platform., • Lead proactive approach to performance monitoring/tuning., • Implement data contracts, observability and lineage so that data quality issues are caught early and downstream consumers can trust and trace what they use., • Define and champion engineering standards, including CI/CD, infrastructure-as-code and testing practices, across the data platform., • Provide continued support to ensure high availability of data to the wider business, • Work closely with analysts across MI, Marketing, Product, Underwriting and Pricing to understand data requirements and translate them into effective solutions., • Work with rigour to ensure data quality/accuracy., • Mentor and guide junior data engineers, providing technical expertise and project oversight., • Advanced SQL, including writing complex queries, partitioning, clustering and cost-aware query optimisation ., • Experience of modern orchestration/ELT tooling, ideally Dagster and dbt., • Strong Python for data engineering, • Solid understanding of data warehousing techniques; ETL/ELT processes and dimensional modelling., • Experience designing data models and documentation that are usable by AI/LLM-based analytics tools (semantic layers, metadata, access controls)., • In-depth knowledge of cloud data infrastructure, ideally GCP (Azure or AWS also considered)., • Excellent problem-solving skills and the ability to work independently and collaboratively in a fast-paced environment., • Hands-on experience building CI/CD pipelines to test and deploy data code reliably across environments., • Proficiency with Git/DevOps for version control and collaboration., • API integration., • Ability to work within an agile development environment working directly with analysts and business stakeholders to shape requirements, agree priorities and deliver incremental value., • Experience controlling BigQuery cost and performance, for example through slot management, partitioning strategy and usage monitoring., • Experience of Azure orchestration/ELT tooling, • Understanding of visualisation and dashboard products (e.g. Power BI, Tableau, Qlik) You don’t need to tick off everything on this list - so don’t let that hold you back from applying. We want to make sure you’re learning plenty during your time with us! We are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this, it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members. We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: • 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance), • A hybrid working approach with 2 in-office days per week and up to 22 working days per year to "work from anywhere", • Employer-matching pension contributions up to 7.5%, • A one-off £300 "work from home" budget to help contribute towards a great work environment at home, • Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life, • 25 days holiday (increasing with years of employment to 30 days) + 2 days "my time" per year, • Private medical cover, critical illness cover, and employee assistance programme, • A healthy learning and training budget, • Electric vehicle and cycle to work schemes, • Free in-office gym, accessible 7 days a week, • Free breakfast in the office daily, • You’ll be equipped with great technology (choice of Mac or Windows), • Free access to the Calm and Peppy app for physical and mental health, • Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected. #J-18808-Ljbffr