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Events CoordinatorWere working with a fast-growing, supportive organisation looking for an Events Coordinator to join their team. This is an exciting opportunity to take ownership of a wide range of events and deliver high-quality experiences that reflect a strong and professional brand.Youll be responsible for planning and delivering a variety of events, from client and corporate events to internal meetings and social activities. Youll manage everything from initial concept through to on-the-day delivery, ensuring each event runs smoothly and leaves a lasting impression.Key responsibilities include:Planning, coordinating and delivering events end-to-endManaging budgets, suppliers, venues and logisticsCreating event plans, timelines and schedulesSupporting event promotion and attendee engagementActing as the main point of contact before and during eventsGathering feedback to continuously improve future eventsAbout YouProven experience in event coordination (ideally 3+ years)Highly organised with strong attention to detailConfident communicator, able to work with multiple stakeholdersAble to manage multiple projects and deadlinesProactive, adaptable and calm under pressureA creative problem-solver with a positive, can-do attitudeA background in events, marketing, hospitality or a related field would be beneficial.Additional InformationFull-time, permanent role (37.5 hours per week)Based in York or Leeds, with occasional travel to eventsFlexibility required for events outside standard hours24 days holiday + bank holidays, birthday off, and option to buy moreTPBN1_UKTJ

Retreat & Guest Relations Manager\n Salary: Up to £33,000 per annum + Benefits \n Hours: Full-time, 40 hours per week, 5 days over 7 (including weekends and bank holidays) \n Location: YO62 4EN \n Closing Date: Wednesday 29th July 2026 (may close sooner depending on applications) About the Role\n Located within the beautiful Howardian Hills, this historic site welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. It offers a unique environment where hospitality, heritage and community come together. \n We are looking for a Retreat & Guest Relations Manager to lead the guest experience, ensuring every visitor receives a warm welcome from initial enquiry through to departure. You will oversee retreats, group visits, conferences and events while leading a dedicated coordination team and maximising occupancy, service standards and revenue. \n This is an excellent opportunity for someone with strong hospitality, events or visitor attraction experience who enjoys delivering exceptional customer experiences within a unique heritage setting. Key Responsibilities\n Guest Relations \n\n • Lead all guest bookings for retreats, tours, conferences and events.\n, • Oversee check-in, check-out and the overall guest journey.\n, • Work closely with internal stakeholders to deliver the annual retreat programme.\n, • Coordinate with housekeeping and operational teams to ensure exceptional service.\n, • Resolve guest enquiries and complaints professionally.\n\n Leadership & Operations \n\n • Manage and develop a team of Retreat Coordinators, an Event Coordinator and volunteers.\n, • Lead team meetings, performance reviews and training.\n, • Manage staffing rotas, ensuring appropriate weekend and bank holiday cover.\n, • Ensure compliance with Health & Safety, GDPR and Safeguarding requirements.\n\n Reservations & Performance \n\n • Manage booking systems and room occupancy.\n, • Process invoices, deposits and billing accurately.\n, • Monitor KPIs and prepare monthly performance and guest feedback reports.\n\n Events & Conferences \n\n • Act as the main contact for external venue hire.\n, • Coordinate conferences, concerts, tours and special events.\n, • Liaise with caterers, facilities teams and external suppliers to ensure successful delivery.\n\n Customer Experience \n\n • Deliver a welcoming, professional and high-quality guest experience.\n, • Ensure guest requirements, including dietary needs, are met.\n, • Continuously improve service standards through guest feedback.\nAbout You\n We're looking for someone who has: \n\n • Previous experience in hospitality, guest relations, events or visitor attraction management.\n, • Strong leadership and people management skills.\n, • Excellent customer service and communication abilities.\n, • Outstanding organisation and attention to detail.\n, • The ability to manage multiple priorities in a busy environment.\n, • A calm, approachable and professional manner.\n, • Respect for working within a heritage and historic environment.\n, • A full driving licence and access to transport.\n\n Experience within a heritage, tourism or faith-based environment would be advantageous. Benefits\n\n • Up to 8% employer-matched pension\n, • Life assurance\n, • Free lunch during working hours\n, • Free on-site parking\n, • 20% discount in the Tea Room and Shop\n, • Cycle to Work Scheme\n, • Christmas closure\n, • Historic Houses and Yorkshire Great Houses passes\n, • Employee Assistance Programme\n, • Retail savings platform\n, • 50% discount on fitness suite, swimming and other activities\n\n All appointments are subject to an enhanced DBS check and satisfactory references. \n

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ElevenLabs is growing fast across EMEA, and our events programme needs to keep pace. We're looking for a contractor to take ownership of regional field events - trade shows, brand activations, and partner experiences - across multiple European markets. This is a hands-on execution role. You'll work autonomously, move quickly, and hold a high bar for what a world-class event looks like. You'll be embedded in a lean team, so you'll need to be comfortable making decisions, managing vendors, and adapting on the fly without heavy oversight. The right person for this role has done this before — ideally at a fast-moving tech or AI company — and knows what separates a forgettable event from one people talk about. Own end-to-end logistics and delivery for field events and brand activations across EMEA Manage third-party vendors, agencies, and venue relationships across multiple markets Support trade show presence including booth builds, sponsorship fulfilment, and on-site execution Coordinate with internal stakeholders across marketing, sales, and leadership to align on goals and messaging Identify and flag gaps - from branding and signage to attendee experience - and solve them proactively Requirements Proven track record running events across multiple European markets (not just the UK) Comfortable owning both owned events and third-party sponsorships end-to-end Experienced working in lean, fast-moving environments where you set your own pace Strong vendor and agency management skills across different geographies Available to work on a contract basis with flexibility to travel across EMEA as needed Bonus Experience in AI, developer tooling, or enterprise tech audiences Experience on Splash and the guest registration process Background in events agencies with brand-side account experience Location This role is remote-first, so it can be executed from anywhere in EMEA, with the ability to operate in CET/GMT timezones. If you prefer, you can work from our offices in Dublin, London, or Warsaw. #LI-remote

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Security Analyst [Year in placement] Closing date: Friday February 6th 2026 📍London or UK Remote | 💰 £30,600 | Start Date: September 2026 We are seeking 2 highly motivated and passionate individuals to join our Security team at Monzo for placement for a duration of 12 months. This year in placement offers an opportunity for students pursuing studies in Information Security to gain practical experience in a dynamic fintech environment. It will consist of two six-month rotations in our Information Security and Security Operations Squads. Key activities: We have listed the type of work done by an information security and security operations analyst below. You won’t be responsible for every activity over the course of your six month rotation but will have opportunities to contribute in a range of these areas. Information Security • Work with the rest of the business to onboard high priority suppliers and partners while managing the associated security risk, • Get involved in improving how we manage Security at Monzo. We want to leverage new technologies such as generative AI to transform traditional approaches to Security, • Understand how to support the business to delivery change safely by assessing and helping to mitigate any security risks associated with the change, including product launches, • Engage with our Security Engineering, Offensive Security, Security Operations and Data Protection teams in everything that you do at Monzo. This will give you exposure to a wide variety of security domains, • Experience working with our 1st, 2nd and 3rd line risk teams when they are delivering Internal Audits, completing 2nd line risk reviews or controls testing, • Participate in promoting a security-conscious culture throughout the organisation, • Support us in making sure we’re compliant with relevant laws and regulations Security Operations • Assist in monitoring security events and alerts using security information and event management (SIEM) tooling, • Analyse security event data to identify potential indicators of compromise (IOCs) and security incidents, • Collaborate with incident response teams to escalate and investigate security incidents, • Participate in security incident response activities, including containment, eradication, and recovery, • Document incident response procedures and outcomes for post-incident analysis and improvement, • Contribute to the collection and analysis of threat intelligence data to identify emerging threats and trends, • Assist in integrating threat intelligence feeds into security operations processes for proactive threat hunting, • Contribute to the tuning and configuration of security tools to improve detection accuracy and reduce false positives 🤩 We’d love to hear from you if… • You are excited to experience working in information security, and have drive and passion to learn through an internship experience, • You are currently pursuing a Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field, • You are currently completing your second year at University, you should be completing your final year after the placement years have concluded, • You have an understanding of information security principles, practices, and technologies, • You have a strong interest in security operations, incident response, and threat detection methodologies, • You have an analytical mindset with the ability to analyse and interpret data effectively, • You are confident in communicating, in writing and verbally, • You’re excited to experience opportunities in a wide range of security roles, • You have some familiarity with security tools such as Security Information and Event Management (SIEM), Intrusion Detection / Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR) solutions is desirable Please note you must hold the right to work in the UK through the full duration of this placement. 🙌 What’s in it for you Starting September 2026 💰£30,600 annual gross salary 📍This role can be based in our London office, or we are open to remote working across the UK with adhoc meetings in London ⏰ We offer flexible full-time working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 💻 Top-spec Macbook to use over the course of your time with us 🧠 Knowledge-sharing sessions with your squad and wider discipline 👯 Team and company wide socials / events 🍝 Lunch on Monzo twice a week from a range of street food vendors 🌈 The application journey has 4 key steps Our application process involves four main stages: • Submit your application with the short questions answered, • Short call with the recruiter, • Initial call with one of the team, • 2 hours of technical and behavioural interviews The closing date for applications is February 6th 2026, but we encourage you to apply as soon as possible as we will be extending offers on a rolling basis. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

📍London, Cardiff or Remote in the UK | 💰 £97,800 -125,000 + | ✨ ⭐Our Borrowing Analytics Engineering Team: Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that’s making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we’re looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. We're looking for a Lead Analytics Engineer within our borrowing team to help build world class service for the bank of the future. You will play a critical role in overseeing our foundational data platforms, identifying and driving opportunities to enhance our current capabilities. Your expertise will be pivotal in allowing us to scale into new global markets, build new products and shape the future of how we serve our customers. We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. 🔑You’ll play a key role by... • Serving as a data architect for Monzo’s Borrowing data, contributing to the design and scalability of data models that measure the performance of our product suite., • Develop robust data models downstream of backend services, primarily in BigQuery, to support internal reporting, machine learning, large language models, as well as financial and regulatory use cases., • Be a key voice in shaping and maintaining best practices for our Data Warehouse, including source data payload design, logical data modelling, implementation, metadata, and testing standards., • Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices., • Contribute to prioritising data governance issues, ensuring a comprehensive approach to data integrity and compliance., • Being a key technical leader who’s able to champion central platform initiatives that aim to elevate the data standards across Borrowing and beyond. 🤩We’d love to hear from you : • You have a strong passion for data modelling, ETL projects, and Big Data., • You enjoy working with data streams from various services, such as financial, transactional, and operational systems., • SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts., • You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others., • You have experience building robust and reliable data sets that require a high level of control., • You enjoy working with cross functional fast moving teams and are passionate about serving our customers., • You are able to think strategically about credit products and how our underlying data models will unlock more insights for our team and more value for our customers., • You are excited about enabling other data scientists, analytics engineers and credit analysts by sharing your expertise on data architecture., • You have the ability to shape big, ambiguous data domains and get the required buy-in from key leaders across the business., • You are able to shape and manage the technical roadmap of an entire domain and execute against the project plan’s deliverables., • You are leading through the contributions of others by effectively leveraging the multiplier effect to create exponential value across Borrowing and Analytics Engineering., • Excel in cross-functional stakeholder communication (back-end engineers, product managers, and credit analysts), while also effectively engaging with senior technical leaders. The interview process: Our interview process involves 4 main stages: • Recruiter call, • Initial call, • Technical task, • 3 x 1 hours sessions (final interview) Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰 £97,800-£125,000 base + _ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-AS #LI-Remote

France Marketing Specialist We’re looking for a native French speaker based in the UK to drive our marketing initiatives across France. Location: UK or remote (UK time zone) – Full-time Salary: Competitive, plus bonuses Reporting to: Head of Commercial About Us Bolt Insight is a UK based fast-growing, digital-first market research company revolutionizing how brands connect with consumers. We combine real-time methodologies with advanced AI tools to deliver insights that drive decisions. Our mission is to help clients unlock deep human understanding; smarter, faster, and at scale. The Role We are expanding into the French market and looking for a talented France Marketing Specialist to join our growing team! In this role, you will be responsible for driving marketing initiatives specifically for the French market, while being based in the UK or a UK time zone. Fluency in French at a native level is essential, as you will create localized campaigns, manage French-language content, and build strong partnerships within the region. If you’re a marketing professional passionate about creating impactful campaigns, managing content, and building local partnerships — and you're excited to help a global brand grow in France — this role is for you. You'll Be Responsible For • Content Creation & Localisation Generate original French-language content across channels (blogs, emails, social media, case studies, landing pages), ensuring it resonates with local audiences. • Website Management Oversee and manage the French version of our website, working closely with our external website agency to ensure timely updates, localisation, and SEO optimisation. • Agency Management Act as the main point of contact for two France-based agencies — one for website management and one for content creation — ensuring projects are delivered on time, on brand, and aligned with our marketing goals. • Campaign Planning & Execution Plan and execute marketing campaigns tailored specifically for the French market, from lead generation to brand awareness initiatives. Set clear KPIs and monitor performance. • Partnership Development Identify, build, and manage new partnerships in France, including local organisations, media, event partners, and other relevant networks. • Market Research Event Management Plan, coordinate, and support the execution of market research events in France (e.g., client workshops, industry conferences, networking sessions). Collaborate with partners, vendors, and internal teams to ensure a strong local presence and excellent event delivery. • Translation & Localisation Oversight Manage the translation and localisation of global marketing materials to fit the French market, ensuring brand voice and cultural relevance are maintained. • Market Insights Monitor trends, competitor activity, and customer behaviours in France, and feed insights back to the global marketing team to refine strategies. What We're Looking For • Native French speaker (or full professional proficiency) with excellent written and verbal communication skills., • Experience in B2B marketing., • Hands-on experience with content marketing, campaign management, and partnerships., • Experience managing external agencies or freelancers is a strong advantage., • Familiarity with CMS tools (e.g., WordPress,) and marketing platforms (HubSpot, Google Ads, LinkedIn Ads, etc.)., • Collaborative mindset — able to work closely with our global marketing and commercial teams., • Strong project management skills — able to juggle multiple stakeholders, deadlines, and priorities. Why Work for Bolt Insight? • Work on cutting-edge AI research solutions in a fast-moving industry, • Hybrid and flexible working style, • Multicultural and collaborative global team, • Commissions & employee bonuses, • Opportunities to grow with a scaling company, • Regular online/virtual team events and recognition programs Are you ready to help us shape the future of research and marketing across France and beyond — all while based in the UK? If you’re passionate about marketing, fluent in French, and eager to make a real impact, we’d love to hear from you! Apply today and join a dynamic, international team driving innovation across borders!

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe. Partner with Immersive’s enterprise customers within this region to provide world-class onboarding and enablement experiences in their journey towards building cyber resilience, with readiness to tackle the cyber threats of tomorrow! If that excites you, read on! Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness. Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows _ Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! _ Customer Operations Specialist - Remote within UK Immersive is hiring! Could you be our next Customer Operations Specialist? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Operations team in the UK as a Customer Operations Specialist. The essence of our Customer Operations team is customer obsession. In fact, “Customer Centricity” is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer centric is the core of who we are, and our Customer Operations Specialists are a key pillar in elevating the customer voice and accelerating time to value. Reporting to the Customer Operations Manager, as a Customer Operations Specialist you will act as the core technical and operational engine supporting the Value Engineering (VE) team. This role bridges deep technical product triage with scale-focused account execution. Managing a split focus, the Specialist acts as a technical co-pilot for a portfolio of approximately 200 enterprise accounts to drive self-service and adoption, while simultaneously owning the daily reactive ticketing queues and queries for all other customers. As an experienced individual contributor in the team, your main responsibilities will include: 1. Enterprise Account Support & VE Alignment Platform Monitoring & Health: Execute regular health checks and analyze adoption trends across 200+ enterprise accounts upon directive or request from Value Engineers. Generate reports to identify churn risks and provide technical findings directly to the VE team. Quarterly Business Reviews (QBRs): Own the back-end technical and utilization data preparation for QBRs, building custom reports and data packages that highlight customer ROI for Value Engineers to deliver. Customer Feedback & Escalation: Evaluate incoming customer feedback and technical friction points. Raise appropriate insights through product and engineering teams (via Jira/Productboard) to systematically improve product functionality in line with customer expectations. Live Support & Enablement Sessions: Where self-service material does not cover an enterprise customer's query, conduct direct, technical live video calls and product demonstrations to walk admins through complex configurations, strictly focusing on empowering them to self-serve in the future. 1. Advanced Administration & Onboarding User Administration & Bulk Provisioning: Consult directly with enterprise accounts and VEs on data mapping. Clean, validate, and execute bulk user uploads via spreadsheets. Manage nested team structures, license seats, SCIM/SAML UID removals, and bulk deactivations. Integration Support (SSO & SCIM): Lead technical set-up and triage calls with customer IT/IdP teams to configure SSO/SCIM. Troubleshoot configuration issues using internal logs, replace expired certificates, and map enterprise attributes. Customer Event Prep & Execution: Partner with customers and Value Engineers to translate event blueprints into reality. Manage technical event prep, including bulk uploads, team assignments, scheduling, custom collection creation, landing page generation, and dedicated live/on-call technical coverage. 1. Technical Triage & Queue Management (All Customers) Multi-Product Technical Support: Triage and resolve daily tier-1 and tier-2 tickets across the entire product suite (Labs, Crisis Sim, Workforce, Screening, Cyber Range Exercises, and Dynamic Threat Ranges) for both enterprise portfolios and the standard customer queue, accurately differentiating between user errors and platform bugs. Escalation & Incident Handling: Route verified bugs and platform infrastructure issues to BAU engineering teams. Own technical communication with the affected customers from initial breakout through to final resolution. Internal Lifecycle Management: Process internal operational requests for new customers, POVs, and event org creations; internal joiner and leaver account management; permissions; and automated billing configurations (renewals, upsells, and AI opt-ins/outs). Community & Bespoke Support: Monitor the community platform for unaddressed technical queries and deliver verified resolutions for ad-hoc customer requests. 1. System Maintenance & Insights Custom Reporting & Analytics: Utilize business intelligence tools (e.g., Looker, SendSafely) to build and securely deliver custom reports upon request from VEs or enterprise clients that are not natively available in the standard user interface. Data & Lifecycle Auditing: Conduct recurring compliance and cleanliness audits within internal management tooling (Active Admin), including org switcher permissions, renewal alignment, and executing GDPR-compliant churned customer data deletions. Documentation & Asset Creation: Maintain and update internal technical guides, system tool processes, and customer-facing async training assets (such as Loom videos and best-practice documentation) to constantly reduce ticket velocity. Sounds good? We’d love to hear from you if you have proven experience in the following areas: Experience being customer facing and building relationships with external stakeholders within a SaaS or cybersecurity company - you are able to facilitate calls with clients and walk them through features as well as onboard and enable them. You ask smart, exploratory questions to build and nurture the customer relationship and measure the health of the account Experience managing high-volume support or operations queues with strong prioritization Experience owning complex support and ops workflows at scale Strong technical triage skills with clear examples of structured diagnosis. Can clearly walk through a troubleshooting framework Proven success handling complex enterprise onboarding/admin workflows Strong hands-on experience with integration support in customer-facing environments. practical exposure to SSO, SCIM, identity providers, or provisioning flows Has built or delivered customer-facing or internal operational reports. You will work with the Value Engineers to translate usage data into insights such as adoption risk, health, or ROI Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence. Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day. One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We’re ready to receive your application! As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off The longer you are with Immersive, the more holiday days you get, up to a maximum of 30 days after five years of service Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, 7% matched pension, private healthcare plan and more Career and learning development through the platform, a dedicated professional development fund and our ‘Learn Anything’ fund - which enables you to learn anything that’s not work! Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours We have a vibrant team culture with team events throughout the year. Our socials have included everything from pottery painting and paper mask making, to dungeons and dragons! When you do visit the UK hub, getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike Find out more about life at Immersive Labs_ Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated_ page.

📍UK Remote Does this sound like you? You're a confident and curious developer with a passion for scalable systems and clean code. You thrive in agile environments and enjoy solving complex problems with simple, elegant solutions. Whether you're mentoring teammates, reviewing code, or designing microservices, you bring a collaborative mindset that drives progress and performance. What you’ll be doing (in a nutshell): As a Go Developer at Perkbox, you’ll play a central role in shaping the architecture and performance of our backend services. Working as part of a cross-functional squad, you’ll translate business goals into scalable systems that directly impact millions of users. Day-to-day you can expect to: • Design, develop and maintain microservices and user-facing features in Go, • Build and document robust gRPC and RESTful APIs, • Collaborate cross-functionally with product, UX, DevOps and engineering teams, • Deploy, monitor and optimise services for performance and reliability, • Write maintainable and testable code, supported by strong unit and integration coverage, • Contribute to agile ceremonies, championing iteration and improvement, • Mentor and support junior engineers through reviews and pair programming, • Explore emerging technologies and help shape our open-source contributions To be successful, you'll have: • At least 3 years’ experience with Go and microservice development, • Strong understanding of Go routines and channel patterns, • Proficiency with gRPC, RESTful APIs, and Git, • Experience with DynamoDB, Elasticsearch and MySQL, • Familiarity with event-driven architecture, • Excellent communication skills, both written and verbal, • A pragmatic, delivery-focused approach to working in an agile setting Bonus points if you bring: • Experience with Docker, Kubernetes, or cloud platforms (AWS, GCP, Azure), • Familiarity with CI/CD pipelines and observability tools (e.g. Grafana, CloudWatch), • Exposure to AI-based code editors or frontend/mobile frameworks like React, • Contributions to open-source projects or developer communities Why Perkbox? In 2025, Perkbox and Vivup came together under one name: the new and evolved Perkbox. We joined forces to create something bigger and better - a single, unified platform built to care for, connect with, and celebrate employees in all areas of life. With more than 20 years of combined experience across public, private, SME and corporate sectors, we’re now supporting over 4 million employees across 7,500 organisations. From access to expert mental health services to help with the cost of everyday essentials, our expanded range of benefits and wellbeing tools meets people where they are - at work and beyond. Together, we’re redefining what employee benefits can be. And we’re just getting started. The Interview Process Our interview process involves 4 main stages: • Application, • Short call with a member of the TA team, • 30-minute video call with Hiring Manager and one other team member, • Final Interview and task with two members of the team Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on talent@vivup.co.uk We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!

Position Title: Retreat and Guest Relations Manager Salary: Up to £33,000 per annum Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at YO62 Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: 2 x Retreat Coordinators 1 x Event Coordinator Volunteers within Retreats & Events Closing date: Wednesday 29th July 2026 (may close sooner depending on volume of applicants) About us We are home to the UKs largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. The Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Communitys charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team then this is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for the Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guests satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Communitys aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the teams workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trusts Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for the Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management Serve as the primary contact for all external hire arrangements. Negotiate contracts, rates and terms for corporate conferences and events. Coordinate ticketing, seating plans and logistics for events and concerts. Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. Create a warm, welcoming, professional Benedictine guest experience for all guests. Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. Ensure special guest requirements and dietary needs are logged and delivered. Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience. About You Previous experience in a similar role Strong leadership and team management skills Be a team player, flexible and reliable with a can-do attitude Excellent guest service and communication abilities Good organisational skills with excellent attention to detail Strong problem-solving skills with the ability to manage multiple priorities. Own transport required Experience working in a heritage, visitor attraction, or faith-based setting Interest in history, heritage, or monastic tradition Calm, approachable, and professional manner Respect and support for the spiritual and historic nature of the Abbey Ability to work in a sometimes quiet, reflective environment Working Conditions Includes weekends, bank holidays, and occasional events Fast-paced environment during peak visitor seasons Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre The Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

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