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As a Telesales Agent (Student Recruitment), your main responsibility will be to contact prospective students who have expressed interest in our partner institutions or our own courses. You’ll provide information, answer questions, and help students take the next steps toward enrolling. This is a fast-paced and rewarding role, ideal for someone who enjoys speaking with people, building rapport, and achieving targets. Key Responsibilities Make outbound calls consistently to prospective students who have inquired about studying with our partner institutions. Consistently follow up on leads received via phone, email, website forms, or social media. Provide accurate and engaging information about courses, entry requirements, fees, and study options. Guide students through the application and enrolment process, ensuring a smooth experience. Maintain regular contact with leads to keep them engaged and updated. Achieve individual and team targets for calls, conversions, and enrolments. Update and manage all student interactions within the CRM system. Collaborate with the admissions and marketing teams to ensure high-quality student engagement. Requirements Previous experience in telesales, customer service, or student recruitment preferred. Excellent verbal communication and listening skills. Positive, persuasive, and goal-oriented attitude. Strong interpersonal skills and the ability to build trust quickly. Organized and able to manage multiple leads simultaneously. Comfortable working towards and achieving performance targets. Basic understanding of higher education or training programs is desirable (training provided). What We Offer Competitive base salary plus uncapped commission and additional sales bonuses. Full training and ongoing professional development. Opportunities for progression within student recruitment or admissions. Supportive and collaborative work environment. Incentives, recognition schemes, and regular team events. How to Apply If you’re passionate about helping students achieve their goals and enjoy working in a target-driven environment, we’d love to hear from you. 📩 Apply now with your CV and a short cover letter explaining why you’re a great fit for this role.
Regular cleaning for a restaurant in London places a strong emphasis on detail, ensuring that all areas are cleaned to a high standard. Each area of cleaning will be cleaned twice a week to ensure thorough and detailed results. Cleaning schedule for Mondays and Fridays 7am - 9:30am every week. Areas to be cleaned are: Kitchen & bar: • Floors (mopping), • Side skirts, • Countertops, • Sinks & faucets (including the one outside), • Cob webs, • Dusting, • Hoovering, • Wiping down outside of oven Main area • Tables, • Charis, • Hoovering, • Floors (mopping), • Dusting, • Side skirts, • Lights, • Counter tops Front Outside area • Sweeping clearing rubbish Hallway • Mirrors, • Dusting, • Side skirts, • Hoovering, • Floors (mopping), • Handrails, • Staircase, • Doors & handles Toilets (x2) • Floors (mopping), • Cob webs, • Mirrors, • Sinks, • Bins, • Toilets, • Hand dryer dispenser, • Doors & handles, • Side skirts, • Hoovering, • Urinal Events area (upstairs) • Side skirts, • Ledges, • Lights (dusting), • Floors (mopping), • Countertops, • Surfaces, • Tables & chairs (removing debris), • Dusting, • Hoovering, • Cupboards exterior, • Sinks & faucets, • Mirrors, • Watering plants, • Doors & handles
Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Manager for to assists in coordinating all Front of House operations. We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one. You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £4,800 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.