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  • Door Host / Hostess
    Door Host / Hostess
    2 days ago
    £17–£21 hourly
    Full-time
    London

    We are looking for a confident, well-presented and charismatic Door Host to become the face of our venue. This is a key front-of-house role responsible for creating a warm first impression while maintaining strong control of the door during busy service periods, especially throughout the summer season. Working alongside the security team, you will manage guest flow, uphold venue standards and make professional decisions on entry, ensuring every guest experiences exceptional hospitality from the moment they arrive. Key Responsibilities • Welcome and host guests with a friendly, professional and engaging attitude, • Manage the main entrance and reception area during service, • Work closely with security to monitor entry and maintain venue standards, • Confidently assess guest entry in line with company policies, • Control queues and guest flow during peak hours, • Provide information about bookings, events and seating availability, • Handle high-volume, fast-paced service while maintaining composure, • Represent the venue’s image through excellent presentation and professionalism What We’re Looking For • Strong, confident personality with a bubbly and approachable nature, • Excellent communication and decision-making skills, • Passion for hospitality and guest experience, • Ability to remain calm and assertive in busy environments, • Highly organised, responsible and reliable, • Flexible availability including evenings, weekends and peak seasonal periods, • Previous hosting, reception, VIP hosting or luxury hospitality experience preferred

    Immediate start!
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  • Reservation Agent
    Reservation Agent
    2 days ago
    Full-time
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

    Immediate start!
    No experience
    Easy apply
  • School Handyman/Handywoman
    School Handyman/Handywoman
    13 days ago
    Full-time
    Kingston upon Thames

    School Handyman/Handywoman Start Date: ASAP Contract: Permanent, full‑time (37.5 hours per week). Job‑share (2–3 days per week) considered Salary: Competitive (based on experience and skills) Surbiton High School spans over 11 sites, including the main Senior School, a purpose built Sixth Form, the Girls’ and Boys’ Prep Schools, Surbiton Assembly Rooms, Mary Bennett House, Charles Burney House, two large Sports Grounds (Hinchley Wood and Oaken Lane), the Boat House at Trowlock Way, and the Staff House. This wide variety of buildings and outdoor spaces means no two days are ever the same, offering a hands-on and varied working environment. The successful candidate will join our Maintenance Team, a close‑knit group of six skilled professionals who take pride in keeping all School sites safe, secure and looking their best. From day‑to‑day repairs and planned maintenance to supporting school activities and ensuring facilities are ready for use, the team plays a vital role in keeping the School running smoothly. With a strong focus on practical skills, health and safety, and efficient working, the team works together to maintain buildings, equipment and grounds to a high standard. As part of the School community, the Maintenance Team makes a real difference to the experience of pupils, staff and visitors across all sites. What You Will do • Carry out general repairs, maintenance and minor refurbishment work, • Support heating, lighting and safety systems, • Keep grounds tidy and pathways safe, • Assist with security, opening/closing and emergency call‑outs (keyholder duties), • Carry out or support PAT testing, • Set up for School events and transport items between sites, • Drive School minibuses as required (training available) What We’re Looking For • Strong practical/DIY skills and experience in building or site maintenance, • Clean driving licence preferred; D1 minibus licence a bonus, • Good problem-solving skills and ability to work independently, • Flexible, reliable, proactive and a strong team player, • Committed to maintaining high standards across all School sites You’ll be joining a skilled, supportive team who take pride in keeping our School running smoothly. No two days are the same in this varied, hands-on role. Surbiton High School is culturally diverse and fully committed to celebrating and respecting inclusion and diversity throughout our community. Surbiton High School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers, the Disclosure and Barring Service and online/social media searches. Please note that the School reserves the right to appoint at any stage during the recruitment process.

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  • Operations Assistant
    Operations Assistant
    2 months ago
    £26000–£29000 yearly
    Full-time
    London

    About sub800 At sub800, we create flexible, managed office spaces designed around people. We believe great offices aren’t just about design — they’re about service, experience and proactive support. Our operations team sits at the heart of that experience, ensuring every client interaction is smooth, professional, and personal. The Role The Operations Assistant plays a key role in delivering a premium, concierge-level service to our clients, while supporting the smooth day-to-day running of our workspaces. You will be one of the main points of contact for client requests, taking ownership from first enquiry through to resolution. Working closely with the Operations Director and wider team, you’ll balance operational coordination with a strong focus on client satisfaction, communication and experience. This is a hands-on, varied role, well suited to someone who enjoys working with people, solving problems and taking pride in delivering an excellent service. Key Responsibilities Client Experience & Service Delivery • Act as a primary point of contact for client operational queries, delivering a friendly, professional and responsive service at all times., • Take ownership of requests from start to finish, providing clear updates and managing expectations throughout., • Build strong working relationships with clients by understanding their needs and anticipating requirements where possible., • Support client move-ins, office setups, changes and ongoing space requirements to ensure a smooth and welcoming experience. Operations & Supplier Coordination • Coordinate contractors, maintenance works, deliveries and site visits with minimal disruption to clients., • Proactively follow up with suppliers to ensure work is completed on time and to a high standard., • Identify potential issues early and work collaboratively to resolve them efficiently and professionally. Administration & Compliance • Log, track and prioritise tasks using internal systems to ensure nothing is missed., • Maintain accurate records for compliance and building documentation, including health & safety, FRA actions and access logs., • Support access management (keys/fobs), inventories and shared operational documentation. Day-to-Day Building Operations • Support events, hospitality requests and office presentation, ensuring spaces are always client-ready., • Manage ad-hoc requests alongside larger projects, responding calmly and efficiently in a fast-paced environment., • Help uphold the overall look, feel and service standards of sub800 spaces., • Respond promptly to incoming client queries, ensuring issues are resolved or escalated appropriately. What We’re Looking For Essential • A genuine passion for customer service and delivering an excellent client experience., • A hospitality-led mindset, with a natural instinct to be helpful, proactive and professional., • Strong communication skills, both written and verbal., • Highly organised with strong attention to detail., • Comfortable managing multiple priorities in a fast-paced, client-facing environment., • Confident dealing with clients, suppliers and contractors., • Reliable, solutions-focused and comfortable taking ownership of tasks. Desirable • Experience in hospitality, serviced offices, hotels, facilities, property or office management., • Experience coordinating suppliers or handling operational requests., • Familiarity with compliance processes or building operations., • Comfortable using Outlook, Excel/Google Sheets and task management tools. Why Join sub800 • Be part of a growing, people-focused business where service genuinely matters., • Work closely with senior leadership and gain broad operational exposure., • Enjoy a varied role where no two days are the same., • Play a visible role in shaping and delivering an exceptional client experience.

    Easy apply