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Boldly colouring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.
Reservations Assistant 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Reservations Assistant to join our Team. The company benefits our Reservations Assistant will receive are: - 33 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical/dental insurance with Bupa - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty The responsibilities of the Reservations Assistant are: - Answering the main club line and being the first point of contact for callers to the club. - Transferring calls internally, taking messages, and passing on to the relevant department / person. - Taking reservations using Sevenrooms, making cancellations, changes and amendments. The Experience & Qualifications required of our Reservations Assistant are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Excellent phone manner and organisational skills - Knowledge of Sevenrooms booking system - Ability to multi-task Excellent rapport building and inter-personal skills - Good IT/Admin Knowledge The working hours - Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday - Sundays always off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Reservations Assistant at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
About the Venue Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! About You If you are looking to work alongside a great team, in a fast-paced environment with lots of opportunities for progression, then this could be the role for you. Experience is amazing, but not the be all and end all. If you are outgoing, positive and have a can-do attitude, then we would love to hear from you. We encourage personality and self-expression on the floor, the right candidate would have an energetic and bubbly character and would be willing to engage actively with our customer base. About the Role As a Barback at Exhibit your main task will be delivering exceptional service, maintaining cleanliness of the building and maintain a welcoming atmosphere. You will be responsible for re-stocking bar and floor areas, keeping areas clean and tidy in line with our company standards. Company Benefits · 50% on food and drinks · Staff meal and drink · Company annual parties · Training plan · Tronc system · Incentive scheme
About the job Isometrix works on a wide and varied range of projects including; Lifestyle, Hospitality, Food & Beverage, Retail, Residential, Exterior, one-off Events, Gallery, and Exhibitions. Every project we work on is unique, from minimalistic architectural spaces to eclectic decorative interiors. Our Clients are international, and we work with many of the leading, innovative Architects and Designers from around the world from Europe, the United States and Asia. We are looking for talented, creative Lighting Technician to join our busy London studio. We offer the opportunity for you grow your skills and experience, express your ideas, and develop your career. The role would be suitable for a hands-on person with electrical experience. Electrical qualifications / certification is not a must but is a bonus. The lighting technician will coordinate with internal teams and implement the fulfilment of lighting projects, following the given project plan. Main activities will include: - assembly of custom lighting fixtures as directed by the product design team and production manger - supporting the lighting controls team in wiring and building control panels - focusing light fittings on site and installing accessories such a louvers, lenses filters and gels under lighting designer direction - installation of bespoke and one-off pieces on various sites around the world - assisting in problem solving which will require working knowledge of drivers, lamps, dimming protocols and low voltage circuits - assist designers with building mock-ups from various materials using the inhouse workshop and excellent testing facilities - working with medium and light tools in our workshop to customise fixtures and lighting accessories - planning the site focusing requirements and ensuring we deliver excellence on every project The position will require international travel to client sites Competitive remuneration package commensurate with experience. All Applicants must have the full right to work in the UK and be able/willing to commute to Central London.
EVENT CREW AND BAR STAFF WANTED FOR SUMMER 2025! We are on the lookout for various roles for our corporate summer event, The Bowls Club. Having launched in 2022, we are back for our 4th year in the heart of the city of London. Hosting up to 1000 customers per day for drinks, food and games, we are a very busy venue but also a very fun venue! In addition to this, we have 2 other exciting pop ups running in other locations across London, with lots of work available across June-August. Roles available include: EVENT CREW This role involves a fair amount of physical work. Helping load and unload trucks, setting up our main Bowls Club venue each week, and then helping with the breakdown. Experience is useful, but a willingness to learn and a good work ethic is the most important attribute. You will also be on standby while the event is running to assist with various tasks behind the scenes to ensure everything runs smoothly. BAR STAFF/BAR BACKS These roles are on event days. Bar back duties include assisting the bar staff and ensuring they have everything they need to deliver a quick and efficient drinks delivery service, replenishing glassware and stock as necessary. It also involves clearing the floor of empty glasses and washing them ready to be reused. For bar staff, we have a diverse drinks offering that includes cocktails. Prior experience is desirable, but by no means essential. A willingness to learn and improve one’s skill set goes a long way with the Bowls Club. The most important thing is great customer service skills and ensuring all drinks are delivered to the high standards that our clients expect. FLOOR SERVICE STAFF A key part of our service team, our floor staff ensure our clients are satisfied and have everything they need for a great time with us. Duties include ensuring reserved areas and seating are kept clean and tidy, delivering drinks to tables and also giving table service for drinks orders. FRONT OF HOUSE STAFF Our front of house team roles are crucial to the delivery of our events. Often you are the first member of staff that our clients encounter. This role requires good organisation and a positive and enthusiastic demeanour. First impressions are key for what we offer. This role includes meeting and greeting customers, allocating pre paid passes and vouchers, explaining how everything works to our customers and showing customers to their reserved area. We are a London living wage employer, therefore all roles pay that as a minimum, but rates do vary depending on skill and experience. There are also opportunities to progress and climb the pay ladder for those who demonstrate strong organisational and leadership skills, and are also punctual and reliable. All roles do involve some unsociable hours, but we ensure a fair work life balance for everyone. To find out more, please send a message and attach an up to date CV.
As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You will work alongside a growing team of Client Experience Assistants and Executives, while reporting to the General Manager. Some of your key responsibilities will include: • Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client request in a timely and professional manner, while adding a personal touch, this includes but is not limited to, mail handling, the ordering of supplies for their business or ordering taxis, hotels and restaurants • Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services (training will be provided) • Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills, creating show offices to support the sales department • Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients. • Tracking – you will be responsible for tracking clients monthly spends, supporting our finance department • Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success. • Identifying opportunities – create the perfect client experience is vital for the success of One Avenue, you will be given autonomy to review our hospitality offering to our clients and create suggestions based on your findings.
We are looking for an experienced Waiter/Waitress to assist in the effective running of food & drink service in the hotel, with a focus on providing high quality service which is warm and welcoming, whilst acting in a safe, hygienic, and positive manner main responsibilities • Ensuring guests are served with food & drink products in a timely, courteous, and friendly manner, escorting them to the tables, providing table service, or through room service • Ensure that the quality and presentation of food and drink is of the highest standard, paying particular attention to the breakfast buffet, plated foods, events food & drink, foods served in the bar area and room service trays • Be aware of all products that are on sale in the department • Ensure the presentation of the bar, restaurant and meeting rooms is of a very high standard • Adhere to food and health standards • Identify special dietary needs • Build excellent rapport with customers, offering first-class service • To achieve and always maintain the highest levels of customer service to both external and internal customers At least 6 months of previous experience working in a similar busy, high-profile hospitality venue is mandatory. Sounds interesting? Apply now!!
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management - Oversee and manage daily office operations to ensure efficiency and productivity. - Develop and implement office policies and procedures. - Maintain office supplies inventory and place orders as needed. - Coordinate and schedule meetings, appointments, and travel arrangements for staff. - Manage office budget, track expenses, and prepare financial reports. - Recruitment Support - Assist with the coordination and administration of recruitment processes. - Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases. - Ensure compliance with recruitment regulations and company policies. Staff Management - Supervise and support administrative staff, including hiring, training, and performance evaluations. - Delegate tasks and responsibilities to ensure effective workflow. - Foster a positive and collaborative office environment. Communication and Coordination - Serve as the main point of contact for office-related inquiries and communication. - Liaise with other departments to ensure smooth operations and effective communication. - Coordinate with external vendors and service providers. Office Maintenance - Ensure the office is clean, organized, and well-maintained. - Oversee maintenance and repair of office equipment and facilities. - Implement and monitor health and safety protocols. **Support to Management** - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications - Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting. - Excellent organizational and time management skills. - Strong leadership and team management abilities. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Knowledge of office management procedures and best practices. - Strong verbal and written communication skills. - Ability to multitask and prioritize tasks effectively. - Attention to detail and problem-solving skills. - Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits - Competitive salary and benefits package. - Opportunity for professional growth and development. - Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..