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  • Cafe Manager
    Cafe Manager
    hace 3 horas
    £30000–£32000 anual
    Jornada completa
    London

    Cafe & Restaurant Manager – Toast Stores, Springfield Park, SW17 About Toast Stores Toaststores isn't just another cafe – it's a community hub in the heart of Springfield Park. Founded by two Shannon College graduates, Toast Stores is about more than food and coffee. It's about connection, kindness, and creating daily moments of joy for our guests. We're on an exciting journey of growth and evolution – and we're looking for an experienced Cafe & Restaurant Manager to lead our team and help shape the next chapter. What You'll Be Doing Leadership & People Management • Lead, inspire, and motivate both our front-of-house (FOH) and back-of-house (BOH) teams, • Work hand-in-hand with our Head Chef to ensure FOH and BOH are a well-oiled machine, aligned and communicating effectively, • Recruit, train, schedule, and develop staff to reach their potential, • Build a culture of accountability, kindness, and teamwork, • Provide regular feedback, coaching, and support, • Ensure exceptional service standards are consistently met, • Partner with the Head Chef to ensure a seamless link between kitchen output and FOH service, • Handle guest feedback and complaints in a proactive, positive way, • Maintain the welcoming, community-focused atmosphere Toast Stores is known for, • Oversee all daily operations, from opening to close, • Work with the Head Chef to align service flow, menu execution, and daily specials, • Ensure compliance with health, safety, and hygiene regulations, • Manage stock, ordering, deliveries, and supplier relationships, • Monitor and control food, beverage, and labour costs to maintain profitability, • Track wastage, portion control, and margins in collaboration with the kitchen, • Work closely with the founders on new initiatives and improvements, • Drive sales through promotions, events, and seasonal offerings, • Collaborate with the Head Chef and FOH team on menu planning and launches, • Analyse performance, produce reports, and identify opportunities to improve profitability, • Minimum 3 years' proven experience in a cafe, restaurant, or hospitality management role, • Demonstrated ability to lead, manage, and motivate FOH and BOH teams in a busy environment, • Proven experience working closely with chefs and kitchen staff to ensure smooth operations, • Strong commercial awareness, with experience managing costings, budgets, and profitability, • Knowledge of stock management, food safety, and compliance standards, • Hands-on leadership style – willing to step in wherever needed, • Strong problem-solving, organisational, and time management skills, • Genuine passion for hospitality and creating memorable guest experiences, • A leader who leads with empathy, respect, and positivity, • Flexible and adaptable, thriving in a fast-paced, evolving environment, • High personal standards – from service to cleanliness, • Must have the right to work in the UK (valid UK work visa or citizenship), • Please consider your commute time to Springfield Park, SW17 – reliability and punctuality are essential for this role, • Availability to work flexible hours, including weekends, • Physical ability to work in a high-volume cafe environment, • Food Safety Level 2 (or willingness to obtain), • Competitive salary, based on experience, • The opportunity to be part of a growing, ambitious business, • Beautiful working environment in Springfield Park, • Genuine family atmosphere where your voice matters, • The chance to make your mark and help shape Toast Stores' future

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  • Team Leader
    Team Leader
    hace 4 días
    £13.5–£14 por hora
    Jornada completa
    London

    We’re on the hunt for an Experienced Full Time Front of House Team Leader to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: • Passionate about delivering outstanding, guest-first service, • A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality), • Thriving in a high-energy venue with a fun-loving, supportive team, • Keen to grow and develop within a fantastic, award-winning company, • Ready to level up and build your career in a rapidly expanding, versatile business What's in it for me: • Competitive rate per hour + tronc - Cha-ching!!, • Work for a Times Top 100 Companies to Work For, • Clear pathways for training and career advancement—your growth matters!, • Discounts across all our pubs, bars, and restaurants—treat yourself!, • Work with the freshest seasonal produce—bring those flavours to life!, • Company and team trips, regular socials and incentives—let’s explore!, • Experience a lively, family-oriented atmosphere—where fun meets food!, • Complimentary meals during your shift—because who doesn’t love a good bite?, • Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!, • Fantastic referral scheme with rewards of up to £1000—bring your friends!, • Access to your wages anytime through Stream—because life happens!, • Celebrate your birthday with a day off on us—party time!, • Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

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  • Operations Manager
    Operations Manager
    hace 5 días
    Jornada completa
    London

    We are looking for an ambitious, driven, and proactive Operations Manager to oversee our pizza restaurants in Balham, Battersea, potentially one more next year. ​As the OM, you are the guardian of the Tony’s Culture. You will ensure that every single customer receives "amazing service for each person" while maintaining the rigorous Operational Excellence required to scale. ​The Role ​You will oversee the daily operations, financial health, and team culture across three high-volume locations. This role bridges the gap between the shop floor and the UK Leadership Team and Tony’s HQ. • ​Operational Excellence: You don't just follow SOPs; you master them. You will ensure systems and processes are followed to the letter to guarantee consistency across all sites., • ​Financial Literacy: You will own the P&L for your cluster. From labor costs to COGS, you understand the numbers and how to move them., • ​Scaling for Growth: With plans to scale to even more locations next year, you will be pivotal in preparing the infrastructure and talent pipeline for our 2027 expansion., • ​Culture & Service: You are the face of Tony’s. You lead by example, ensuring the energy is high and the service is "New York legendary." ​Requirements • ​Proactive Leadership: You don't wait for problems to happen; you solve them before they arise., • ​Systems Oriented: A deep understanding of how SOPs and structured processes drive a successful franchise., • ​HQ Reporting: Strong communication skills to report performance and strategy back to the UK team and Global HQ., • ​Experience: Proven track record in multi-site management within the F&B or hospitality sector., • ​The "Tony’s" Spirit: You are high-energy, detail-oriented, and obsessed with the perfect slice. ​The Package • ​Competitive Salary: Competitive base salary reflecting the multi-site responsibility., • ​Performance Bonus: KPI-driven bonuses based on cluster profitability and service standards., • ​Share Options: We believe in partnership. Share options are available for the right candidate who demonstrates long-term commitment and drives our London growth., • ​Growth Path: Direct line to regional leadership as we continue our UK and global expansion., • ​How to Apply, • ​If you are ready to lead the Authentic New York pizza revolution in London, we want to hear from you.

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  • Assistant Manager
    Assistant Manager
    hace 26 días
    £30000–£32000 anual
    Jornada completa
    South Croydon

    Are you a passionate hospitality professional ready to advance your career? We are seeking a dynamic and hands-on Assistant Manager to join our bustling pub and support its daily operations. This is an excellent opportunity for an individual with a strong commitment to customer service and operational excellence. Working closely with the General Manager, you will play a crucial role in creating a welcoming atmosphere for all guests, ensuring smooth operations, and delivering an exceptional experience. Key Responsibilities: • Support the General Manager across all aspects of pub operations., • Lead, train, and inspire our team to provide outstanding service., • Uphold high standards of cleanliness, safety, and presentation throughout the venue., • Professionally address customer queries and resolve any issues that may arise., • Assist with comprehensive stock control, ordering processes, and cash management., • Contribute to driving sales and achieving business targets. What We’re Looking For: • Proven experience in a supervisory or assistant management role within the hospitality sector., • Demonstrated strong leadership and effective communication skills., • A proactive, hands-on approach coupled with a positive and enthusiastic attitude., • Ability to thrive and maintain composure in a fast-paced environment., • A solid understanding of health & safety regulations and licensing laws. What We Offer: • A competitive salary package, enhanced with tips and bonus opportunities., • Significant opportunities for career development and progression within our growing company., • Enjoy staff discounts and various perks., • A supportive, friendly, and vibrant working environment.

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  • CQC Registered Manager - Residential Care Home
    CQC Registered Manager - Residential Care Home
    hace 2 meses
    £35000–£40000 anual
    Jornada completa
    Coulsdon

    CQC Registered Manager - Mental Health Residential Home Our 13-bed residential care home in Coulsdon is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically mental health. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our mental health residential home is seeking a new manager to support up to 13 service users who live with mental illness, physical disabilities, dementia, and/or complex behaviours. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential • Willing to register with CQC, • Mandatory social care trainings including medication administration, • Level 5 NVQ in Health and Social Care, • Nursing degree, • PBS qualifications, • Compassion, • Resilience, • Organisation, • Good leader, • Ability to take initiative, • Company events, • On-site parking Experience: • Care home: 3 years (required) Language: • English (required) Licence/Certification: • Enhanced DBS (preferred) Work Location: In person

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