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We are looking for a CRM Manager to join Team OB in our Support Office. You will work with and report to the CRM & Marketing Automation Lead. This is a great role for someone who is looking for their first step up to CRM Manager. This role has no direct reports currently. You will steer the email newsletter strategy, working with the campaign and merch teams to feed into topline campaign plans with historical learnings and performance trends. Also, you will own the automated email roadmap, ensuring the health and optimisation of existing automations and leveraging customer data to identify and develop new flows as well as driving development across other CRM touchpoints. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week, and are open to having conversations about working flexibly. A bit about us … At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role … An OB CRM & Email Manager will: • Oversee quality and performance of our email channel, CRM use cases, base health and retention marketing initiatives, with a focus on lifecycle status monitoring, predictive models, and identifying opportunities to improve customer engagement, conversion, and loyalty., • Represent the CRM team across the business, building strong stakeholder relationships, championing initiatives, and identifying cross-functional opportunities., • Ensure smooth running of the email campaign process, a collaborative approach and clear communication between teams to produce timely delivery and high standard of email campaigns., • Review and highlight opportunities to optimise newsletters for engagement and conversion including secondary content, A/B testing, dynamic content and personalisation., • Where necessary, support CRM Executive with email execution, • Manage the automated program strategy, creating multichannel flows, optimising existing automated journeys and identifying opportunities for development and new programs., • Work with the CRM & Marketing Automation Lead, development agencies, and internal design and content teams to strategise, optimise, and evolve CRM channels and touchpoints including transactional emails, sign up points, e-receipts, onsite product recommendations, promo codes, and data collection weblayers and surveys., • Ensure CRM and email channel compliance with data protection regulations, working closely with the external DPO and Head of Compliance to maintain high standards, follow correct processes, and complete necessary documentation., • Data mapping, integration & architecture; collaborate with the CRM & Marketing Automation Lead and technical partners to optimise existing integrations and develop new data streams and technical use cases relating to our CDXP, Bloomreach., • Manage and prioritise CRM technical tasks alongside the CRM & Marketing Automation Lead. Feed into the roadmap and development tracker, address blockers or resource conflicts, and assess ROI and impact of proposed developments., • Scope, ideate, and brief new CRM use cases to internal and external teams, writing clear, objective-led briefs focused on creating smooth, personalised customer journeys., • Lead end-to-end QA testing, • Omnichannel lead generation, customer identification and loyalty use cases support – working closely with our Operations team and Omnichannel taskforce to ensure we maximise the use of our instore POS and e-receipt data, and overseeing any development work needed to create seamless omnichannel experiences, • Evolve our best practice in-line with industry trends and innovations, challenging OB to advance our approach to align with evolving business needs. Including but not limited to Omni-channel opportunities and new channels such as SMS Bonas Benefits: • Generous employee discount up to 50% off all OB products, • Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support, • Flexible holiday – 33 days (including bank holidays) – increasing to 35 days with length of service, • Annual discretionary profit related bonus scheme, • Free membership for our Westfield Health Cash Plan or Private Medical, • Auto-enrolment into our pension plan, • Free access to our onsite gym, • Cycle to work scheme, • Refer a Friend incentive, • Quarterly free lunch, • Enhanced maternity, paternity, adoption and shared parental leave, • Equity, Diversity and Inclusivity Voice network and EDI team, • Mental Health First Aider support, • Education and support through 360L eLearning platform What we look for: • Previous experience with multiple ESPs / CDPs, experience with Bloomreach is beneficial, • Experience within an email marketing and CRM focused or similar role, preferably in a retail or ecommerce environment, • In-depth understanding of CRM best practices with a proven track record of driving uplift in engagement and revenue from deployed use cases and campaigns, • A proactive self-initiator with an action orientated but flexible approach, strong problem-solving skills and ability to thrive in a fast-paced environment, • Excellent communication skills, both written and verbal, • Experience supporting training and upskilling junior team members beneficial, • Highly detail-oriented with strong organisational skills, • Ability to work independently and decision make on owned areas, prioritising tasks accordingly, manage deadlines and communicate timelines, • Strong knowledge of customer data points, compliance best practices and technical principles, • Experience utilising reporting tools - Tableau, GA4 and CDP reporting functionality beneficial Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

Position: Patient Solutions Senior Associate - Cardiometabolic Health Location: Near Hook, UK - Hybrid Client: Pharmaceutical Main Responsibilities • Lead and manage the digital Patient Support Programme (PSP) for weight management from design to delivery., • Act as the primary contact between the company, the vendor, and internal teams (medical, compliance, IT, marketing)., • Oversee vendor performance and ensure full compliance with ABPI, MHRA, GDPR, pharmacovigilance, and NHS standards., • Manage content approval and certification through Veeva Vault PromoMats, maintaining audit trails and compliance documentation., • Coordinate cross-functional collaboration to ensure all materials align with strategic and regulatory objectives., • Plan and execute the PSP launch, ensuring all assets, training, and field materials are ready and compliant., • Deliver briefings, toolkits, FAQs, and activation playbooks to support internal teams and external communications., • Monitor programme performance, patient engagement, and service quality through data insights and reporting., • Gather feedback from patients, HCPs, and field teams to drive continuous improvement and optimise content., • Manage programme budget, resources, and scalability, ensuring strong value and measurable outcomes. Main Requirements • Degree-level education (or equivalent professional experience) in a relevant field., • Minimum 2 years’ experience in pharmaceuticals, healthcare, or patient support programmes (cardiometabolic experience preferred)., • Proven project management skills with experience delivering complex, cross-functional initiatives., • Strong knowledge of the ABPI Code of Practice and experience managing compliance for PSPs or similar programmes., • Proficiency with Veeva Vault PromoMats or similar systems., • Excellent communication, collaboration, and stakeholder management skills., • Ability to balance strategic goals with operational delivery and manage multiple priorities under tight timelines., • Strong analytical, problem-solving, and decision-making capabilities. ABOUT PLANET PHARMA Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Entity: Technology Job Family Group: Business Support Group Job Description: bp is a global company that offers a world of opportunities for professionals as well as those starting out in their career. We’re guided by our purpose and ambition to become a net zero company by 2050 or sooner, and help the world get there too. What does this mean for you? It means you can expect purposeful work, world-class training and the flexibility to realize your full potential. Not to mention the chance to join a company committed to delivering more sustainable energy for all. Ready to crack on? Your perfect job match awaits. bp has a bold transformation agenda as it seeks to provide secure, affordable, lower carbon energy. Digital lies at the heart of this transformation and bp is looking to recruit digital talent to help solve the most complex problems of the future. The One Digital early careers programme provides a range of foundational career experiences and a gateway to an exciting and rewarding digital career. Our digital apprenticeship programs are 2 years long. During this time, you’ll work on different projects alongside learning day to day operations, to become a rounded professional. Alongside your formal apprenticeship, you’ll also complete our Elevate training programme which provides a framework of ‘non-technical’ skills to support building personal effectiveness, helping you to grow both personally and professionally. Throughout the program you’ll have a dedicated support network to provide guidance on the program and advice on career development. You’ll also be a key part of the bp early careers community, with events, socials and the opportunity to network with other early careers from across bp. We’ve embarked on an ambitious plan to modernise and transform through digital. It means more efficiency, more effectiveness and new business models. There’s huge potential for transformation, and you’ll be at the heart of it. As part of our team, you’ll provide innovative, custom-built software for bp colleagues and external users. This software either supports revenue earning activity or helps reduce costs within bp functions by automating manual activity. Ultimately, you’ll be helping us become a digital leader in our sector, so we can drive energy transition and solve real-world problems. Developing, improving and crafting new products and services, you’ll focus on at-scale enterprise software development products using Java, C#.Net or Node js. You’ll also be involved in rapid application development on low-code platforms such as Salesforce, Service Now and Microsoft PowerApps. In addition, you’ll look at responsive mobile/web development using React Native, Xamarin and similar frameworks. We’re looking for people who really want to work in a global business. You’ll be passionate about writing code - whether formally, or in your spare time. It’s important that you can author and improve technical and systems documentation. To be successful, you must be committed and motivated to studying towards a qualification. You must also be able to work on your own initiative and as part of a team. This apprenticeship will be aligned to the following standard: ___ for which the provider may be QA: ___ however the provider may be subject to change. To apply, you must be aged 18 or over at the start of the programme in September 2026. If you’re studying A-levels or completing further education, you must be due to complete your qualification/s in 2026 (we’re unable to progress applications for students who will be part way through their studies when the programme starts). You’ll also need to have: * Demonstrable coding experience, which may be tested throughout the recruitment process * A-Level (or equivalent) grade C or above in either Computer Science/IT, Maths or Physics * GCSE (or equivalent) grade 4 or above in English and Maths * Applicants with a level 3 apprenticeship qualification will also be considered * Alternative qualifications with significant coding elements may be considered Qualifications should be checked to ensure the requisite points are met ___ In addition, under the apprenticeship levy rules, the following applies to all apprentices: * Must be a citizen of an EEA/EU country (including the UK) and have lived in the EEA/EU for the last three years; OR if you are a non- EEA/EU citizen but have permission to live and work in the UK and have been ordinarily resident in the UK for the last three years * Cannot already have a qualification at the same level or higher as the apprenticeship you are applying for * Cannot be currently undertaking another professional qualification that is Government funded (e.g. another apprenticeship) This programme is designed for school / college leavers and other individuals who do not have a degree. If you have a university degree, please apply to our student and graduate opportunities. This role is likely to be based out of the following UK office: bp Sunbury - ICBT (International Centre for Business & Technology), Chertsey Road, Sunbury on Thames, Middlesex, TW16 7LN 7 September 2026 Please note the following when applying: * You can only apply to one bp early careers opportunity globally per academic year – within this time, we will only process the first application you make. You will be withdrawn from any subsequent applications. * Assessment centres are a key part of the process and will be in person – bp will cover reasonable travel and accommodation costs, in line with the travel policy which will be shared with you. Please ensure you will be available to attend in person. * Accommodation – once confirmed, where you need or decide to move closer to your location, you are responsible for organising and funding this accommodation. We are keen to make our recruitment process accessible to all. If you require any adjustments/accommodations, to any stage of the recruitment process, please mention this in the allocated section on your initial application form. Someone will then be in touch to discuss or confirm the adjustments/accommodations as appropriate for you. Alternatively, if you would like to discuss adjustments before applying, please get in touch: T: +44 1635 584149 E: Starting salary: £22,100 Sign on bonus: £3,000 (One off payment, subject to tax and national insurance) Wellbeing allowance: Claim up to £1,500 each calendar year (subject to tax and national insurance) for products and services that contribute to physical, mental, financial and social wellbeing Flexible benefits: In addition to your base salary, you’ll receive a flexible allowance (currently 20% of your base salary) that you can take as cash or use to buy a range of extra benefits, such as a pension, critical illness, dental care, personal accident and travel insurance, and our cycle to work scheme. Discretionary annual bonus scheme: Details of applicable bonus scheme and rules will be available on joining. Private medical insurance: We’ll pay for private healthcare, and you only pay an income tax charge. bp share plans: You can choose to take part in our share plan and buy bp shares every month. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.