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  • Team Leader
    Team Leader
    16 days ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • General Manager
    General Manager
    28 days ago
    £52000–£56000 yearly
    Full-time
    London

    We’re proud winners of the National Burger Awards 2025, ranked 3rd Best Burger Worldwide, TopJaw’s Burger of Choice, and featured across pretty much every “best burger” list out there. Quality is everything to us: we make everything fresh, with nothing frozen on our menu. We’re growing, ambitious, and driven by a fun, positive, people-first culture. If you’re an experienced General Manager with great energy and leadership skills, you'll thrive in this role. The restaurant is around 90 covers 🪑 and our biggest site as of today! We have a strong mix of in house 🍽️ and delivery 🥡 sales. About the Role : -All the usual GM admin stuffs, such as KPI, being on top of Health & Safety, team onboarding/training. -Ordering and stock management. -A big part of the role is on shift management of the team : writing the sections, doing briefs, delegation of tasks, complaint handling, ensuring opens/closes are to standard etc. -Strong relationship with the kitchen. We don't see the pass as a divide and with an open kitchen, we've always encouraged constructive and productive relationships between FOH and BOH. -Systems : we're using are Planday (Rotas), Supy (ordering and stock management), Flexebee (Training), VitaMojo/ Deliveroo (EPOS), Google Sheets (reporting). -Pay + Contract 🤑. This is an annual salary contract working 45h/week that requires a mix of opens/closes over 5 days a week.. The pay is a mix of basic (£36K) and service charge (between £10-12K) and bonuses (Deliveroo + targets around £6K) About You☺️ -Previous GM experience is essential. Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. -Great leadership skills. Your role is to inject your energy and positivity into the atmosphere. Taking the time to use your past experience to train and mentor your team. Working closely with our Head Office on projects to move the business forward. We'd love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you! Experience: Required Languages: English – Advanced Employment: Full-time Salary: £52,000-56,000 yearly Starting time: Immediate start!

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