Internal Account Manager
hace 10 horas
Richmond
At Virtuoso Partners (VP), we are driven by one purpose: to empower enterprises to overcome challenges and thrive in an agile business landscape. We understand the complexities organisations face—managing vast amounts of data, streamlining workflows and staying ahead in a rapidly changing market. For over 14 years, we’ve been enabling Customers and Channel Partners, transforming enterprise automation, AI and content management for organisations in partnership with leading Vendors and resellers. From intelligent document processing and robotic process automation to cutting-edge integration platforms, we blend visionary technology with tailored consultancy. At VP we’re not just solving problems; we’re redefining what’s possible. Every solution we provide is tailored to fit seamlessly into an organisation. With innovation as our foundation, expertise as our strength and collaboration as our guiding principle, we empower businesses to stay agile, competitive and ready for the future. We work with a range of capabilities across multiple technology vendors, advising and collaborating with clients to design and deliver solutions and targeted business outcomes. Each project can be unique in the requirements, target success factors, technologies deployed and change management processes required. Our clients come from a broad range of industry sectors. Working at VP brings a truly unique opportunity to broaden experience in an ever-changing sector and technology landscape. If you’re tired of a repetitive ‘cookie cutter’ projects and solutions then look no further. We’re proud to have won several industry awards and are a trusted partner to the largest IT reseller organisations in the UK. The role The Internal Account Manager will be instrumental in: • Securing expansion sales opportunities and renewals from the Virtuoso Partners existing customer base both directly and with our partners through excellent customer relationship management, • Supporting Customer Success in ensuring customers are managed with excellent care and attention, • Collaborating with the new business team occasionally on specific leads and opportunities As a dynamic and growing leader in orchestration and AI solutions this role will be instrumental in influencing VPs leadership in design and implementation of strategies for growth in existing account business and with key Vendor and Reseller relationships. Responsibilities • Define and execute sales plans with the existing account customer base to meet and exceed quota through prospecting, qualifying, managing and closing sales opportunities, • Develop and manage a sales pipeline through a combination of direct activity, ISV partner co-selling and reseller stakeholder engagement to move a large number of opportunities through the sales process, • Develop and maintain excellent relationships with our customer base and partner with Customer Success, ensuring that customers goals and strategies are understood and documented, • Use knowledge of our customers, services and products to continuously identify and position expansion and new project opportunities, • Apply MEDDICC sales qualification principles comprehensively for opportunity qualification and progression, • Use expertise to define business cases for solutions with Customers, extracting information and partnering with colleagues in delivery to build robust business cases and proposals centred around business value, • Provide management with feedback about opportunities, identification of new business opportunities, channel relationships, • Maintain accurate records of interactions in the CRM, • Follow triage processes to handover onboarding of customers and projects, collaborating with the project delivery resources, • Support Partner & Alliances in events and building relationships with our partners for lead intake Skills, experience & attitude • Experience of being hands on with pipeline progression activities as well as working collaboratively and diplomatically with partners, but not totally reliant upon them, • Experience working with channel partners and vendors alike, • Highly driven, goal oriented and has the ability to work towards deadlines, • High-level understanding of selling complex solutions in integration, data, orchestration, • Strong qualification skills and (ideally MEDDICC or similar) sales methodology knowledge, • You take ownership of your work, collaborate effectively and operate with integrity and professionalism, • Experience in managing relationships and selling data management, automation, analytics, governance, integration/ middleware solutions or similar., • Business Value/outcome led selling experience, • Services selling experience. Highly desirable skills & experience • Experienced selling services for technologies like Workato, Boomi, UiPath, Tungsen Automation, FiveTran, Snowflake or similar orchestration, ECM, IDP, data and AI products to commercial and enterprise customers, • Experience in selling advisory and professional services propositions, • Awareness and knowledge of ERP, HCM and CRM ecosystems Company & Benefits • We offer a 40-hour working week from our Richmond offices in London with flexibility on hybrid working typically 3 days in the office and 2 days from home after a successful induction period., • In addition to our transparent salary grading structure, for this role we also offer a range of great benefits including:, • 29 days paid holiday entitlement inclusive, rising by 1 day for each year to a maximum of 33 Days, • EV Salary Sacrifice car scheme, • Cycle to work scheme, • Company Pension and/or Company Pension Sacrifice scheme, • Company Share options Scheme after 1 year of Service