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  • Cluster Operaitons Manager
    Cluster Operaitons Manager
    hace 3 días
    Jornada completa
    London

    JOB OVERVIEW To lead and support departmental colleagues and team members across the business, to ensure tasks are allocated and manage the day-to-day practical aspects of the hotel operation in an organised, structured and professional way. The Operations Manager leads multiple departments, optimising processes and driving profitability while maintaining high levels of service quality. They ensure that all tasks and procedures within the property are conducted in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: Bachelor’s degree in hospitality management or related field (preferred). Experience: Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B Skills: Passionate about hotel operations and delivering exceptional guest experiences. Strong leadership and people management skills. Excellent communication, coaching and problem-solving abilities. Exceptional financial acumen and understanding of hotel revenue streams. Knowledge of PMS, POS and operational software. Ability to work under pressure and adapt to changing priorities. Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment.

    Sin experiencia
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  • Real Estate agent / negotiator
    Real Estate agent / negotiator
    hace 1 mes
    £2000–£5000 mensual
    Jornada completa
    City of London, London

    Are you a highly driven and ambitious individual with a passion for real estate? Join our dynamic team in London as a Real Estate Agent / Negotiator, where you'll play a crucial role in helping Londoners find their perfect homes, particularly within Houses in Multiple Occupation (HMOs) and shared living spaces. This is a fast-paced role perfect for someone with a commercial mindset, strong sales skills, and a desire for high earnings through commission. What You'll Do: • Respond promptly to inbound inquiries from prospective tenants., • Qualify potential tenants and match them with suitable rooms across London., • Organise and conduct property viewings, often on the same or next day., • Expertly negotiate and close deals, securing bookings for properties., • Maintain accurate records of leads and property availability., • Work collaboratively with our network of partner agencies. What We're Looking For: • Proven strong communication and sales abilities., • A fast response time and high energy, thriving in a busy environment., • Confidence in showing properties and effectively handling tenant objections., • Exceptional organisational skills to manage multiple leads simultaneously., • Based in London and available for daily travel across the city., • Comfortable working in a commission-based role with strong earning potential. What We Offer: • Significant earning potential through a performance-based commission structure., • Opportunities for career progression into senior agent, team lead, or management positions., • Direct exposure to lettings market., • A supportive and fast-paced environment where your performance is rewarded.

    Sin experiencia
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  • Sales and Marketing Executive
    Sales and Marketing Executive
    hace 1 mes
    Jornada completa
    London

    Vietnam Airlines is the national flag carrier of Vietnam and has spearheaded Vietnam’s aviation market - one of the fastest-growing domestic markets in the world - throughout 20 years of development at a double-digit annual growth rate. Positioning itself as a modern carrier with an internationally recognisable brand characterised by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia. Job description · Feedback to customers claim, request; propose to correct VN’s service through customer’s complaint. · Liaise with lawyer, courts, debt company, arbitration, HDQ and units concerned to settle complaint cases · Collect market information, analyse fare information and report. · Coordinate with HDQ for scheduling, pricing · Checking flight inventory, advanced booking. · Facilitate sales & marketing’s activities: meetings/seminars, FAM, and Press trip, and sales promotion, communication with internal & external partners. · Communicate with appointed PR agency for Media Plan and additional activities. · Handle advertising, other marketing & promotion activities. · FFP Coordinator, website management, coordinate with online sales program. · Consolidate weekly/monthly report for Sales and marketing team. · Updating all Reservation & Ticketing policies · Follow up/ facilitate reservation & ticketing’s activities (Back-up) · Facilitate reservation team’ s activities if needed. · Other duties assigned by General Manager. · Reporting and proposing to General Manager. Requirements / Skills: • Candidate must possess at least a diploma or equivalent., • Preferably have 3 years working experience in the airline industry., • Excellent written oral skills in English (IELTS 7.0 or above)., • Ability to negotiate and promote at the highest level., • Be available to travel within the UK and internationally when required., • IT: MS Office, other software of the airlines (i.e. Access GDS etc.). Experience: • Sales, Reservation & Customer Service Occupations: 2 years (preferred)

    Inscripción fácil
  • Real Estate Agent
    Real Estate Agent
    hace 1 mes
    £2000–£5500 mensual
    Jornada completa
    City of London, London

    Are you a highly driven and ambitious individual with a passion for real estate? Join our dynamic team in London as a Real Estate Agent / Negotiator, where you'll play a crucial role in helping Londoners find their perfect homes, particularly within Houses in Multiple Occupation (HMOs) and shared living spaces. This is a fast-paced role perfect for someone with a commercial mindset, strong sales skills, and a desire for high earnings through commission. What You'll Do: • Respond promptly to inbound inquiries from prospective tenants., • Qualify potential tenants and match them with suitable rooms across London., • Organise and conduct property viewings, often on the same or next day., • Expertly negotiate and close deals, securing bookings for properties., • Maintain accurate records of leads and property availability., • Work collaboratively with our network of partner agencies. What We're Looking For: • Proven strong communication and sales abilities., • A fast response time and high energy, thriving in a busy environment., • Confidence in showing properties and effectively handling tenant objections., • Exceptional organisational skills to manage multiple leads simultaneously., • Based in London and available for daily travel across the city., • Comfortable working in a commission-based role with strong earning potential. What We Offer: • Significant earning potential through a performance-based commission structure., • Opportunities for career progression into senior agent, team lead, or management positions., • Direct exposure to the London lettings market., • A supportive and fast-paced environment where your performance is rewarded., • Benefits include team dinners and events, restaurant discounts, flexible hours, and unlimited flexible holidays., • Recognition through an 'Employee of the Month' program with cash rewards and discounts.

    ¡Incorporación inmediata!
    Sin experiencia
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  • Care Home Manager – Certified
    Care Home Manager – Certified
    hace 2 meses
    £30000–£36000 anual
    Jornada completa
    London

    📍 Southall, London 💼 Full-Time | Permanent 💷 Competitive Salary (Based on Experience) 🕒 Flexible Working Hours Including Occasional Weekends/On-Call Duties We are seeking an experienced and dedicated Male Care Home Manager to lead and oversee the daily operations of our care home in Southall, London. The ideal candidate will be passionate about delivering exceptional person-centred care, maintaining compliance with CQC standards, and leading a high-performing care team. This is an excellent opportunity for a qualified professional with strong leadership skills and previous care home management experience to join a supportive and growing organisation. Key Responsibilities • Manage the day-to-day operations of the care home efficiently and professionally., • Ensure the home operates in full compliance with CQC regulations, safeguarding policies, and health & safety standards., • Lead, supervise, and motivate care staff to maintain high-quality care delivery., • Develop and implement personalised care plans tailored to residents’ needs., • Monitor staff performance, conduct appraisals, training, and disciplinary procedures where required., • Ensure medication management and care documentation are maintained accurately., • Build positive relationships with residents, families, healthcare professionals, and external agencies., • Handle occupancy management, budgeting, and operational reporting., • Maintain a safe, respectful, and welcoming environment for residents and staff., • Respond effectively to emergencies, incidents, and safeguarding concerns. Essential Requirements • Previous experience as a Care Home Manager, Deputy Manager, or similar leadership role within the healthcare sector., • Relevant qualification in Health & Social Care (Level 5 Diploma or equivalent preferred)., • Strong understanding of CQC standards and compliance requirements., • Excellent leadership, communication, and organisational skills., • Ability to manage staffing, rotas, and operational performance effectively., • Good IT and record-keeping skills., • Compassionate, professional, and resident-focused approach. Mandatory Checks & Compliance All successful candidates will be subject to: • Enhanced DBS Check, • Full Reference Checks, • Right to Work Verification, • Employment History Verification, • Mandatory Training Compliance Candidate Preference • Male candidates preferred due to operational and resident care requirements. What We Offer • Competitive salary package, • Supportive management environment, • Ongoing professional development and training, • Career progression opportunities, • Pension scheme, • Paid holidays, • Employee support programme How to Apply If you are an experienced and motivated Care Home professional looking for your next leadership opportunity in Southall, London, we would love to hear from you. 📧 Apply now by submitting your CV and supporting documents

    ¡Incorporación inmediata!
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