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  • Receptionist
    Receptionist
    hace 3 días
    £14 por hora
    Jornada completa
    London

    Why join us? A great pace to work comes with great benefits! • Everyday perks – 50% off restaurants across the group, 25% Friends & Family discount, 50% off company retail, a staff meal on every shift, a complimentary welcome lunch for you and a guest and free annual subscription on Fallow Chef's Substack., • Time to Rest & Grow – Holiday increase – additional annual leave based on length of service, enhanced parental leave after 1 year of service, sabbatical after 3 years of service, career development training, supplier trips and visits, Fowl Mouth – your chance at hosting your own pop-up., • Wellbeing – EAP (Employee Assistance Programme) – confidential support whenever you need it, Digital Gym – flexible fitness support for healthier you, Mental Health Wellbeing – resources and support for a healthy mind, access to career counselling – guidance for your career journey, 24/7 GP appointment, Team Socials, Financial wellbeing – Stream., • Exclusive Discounts – Employee of the Quarter – awarded dinner at a Michelin-style restaurant for the winners, Team rewards on Google Reviews – get recognised as a team for the amazing feedback you earn, milestones, spot awards and peer nominations. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. FOWL is a modern, chicken-focused restaurant from the team behind Fallow, built around exceptional produce, bold flavours and a playful approach to cooking. Our menus celebrate the versatility of the bird, using it from beak to tail and transforming every cut into something worth talking about. From rotisserie chicken and crispy wings to indulgent burgers, creative small plates and seasonal specials, we bring a fresh perspective to familiar favourites. Quality sourcing and thoughtful ingredient use sit at the heart of everything we do, proving that great food can be both fun and considered. Behind the menu is a team driven by creativity, collaboration and a shared passion for delivering generous food and memorable hospitality in a relaxed, vibrant setting. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

    Sin experiencia
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  • Private Dining Room Manager
    Private Dining Room Manager
    hace 4 días
    £18 por hora
    Jornada completa
    London

    Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We're searching for a passionate Private Dining Room Manager This is a great opportunity to join a dynamic and supportive team and become part of something special. Benefits & rewards: • Competitive Industry pay (based on salary & Tronc), • Additionally, all managers receive an element of variable tronc, • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Career Development and Training, including Apprenticeships., • Free food and drinks to the same standard that we serve our guests when you are working., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • Access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Private Dining Room Manager : • Manage all private dining events, ensuring exceptional service from enquiry to departure., • Build strong relationships with guests, corporate clients and event organisers., • Work closely with the Events Manager to ensure all private dining bookings are accurately planned, communicated and executed., • Review and fully understand all function sheets, ensuring every event requirement is communicated clearly to the restaurant, kitchen and bar teams., • Maximise revenue by driving private dining sales and increasing occupancy., • Lead, inspire and develop the team, maintaining The Ivy Collection's exceptional service standards., • Ensure all function rooms are presented to the highest standard before every event., • Conduct pre-event briefings and post-event reviews to continuously improve service., • Handle guest feedback professionally, resolving issues quickly and effectively., • Ensure compliance with food safety, licensing, health & safety and company procedures., • Act as the main operational contact during private dining events, ensuring smooth service and promptly resolving any issues, • Work collaboratively with senior management to identify new business opportunities and enhance the guest experience. About you: • You have 2 years + of experience in this position, • You love to wow guests with exceptional service, • You have excellent English language skills, • You are a real team player, • You are friendly and professional with plenty of charisma and flair About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

    Sin experiencia
    Inscripción fácil
  • Volunteer Assistant
    Volunteer Assistant
    hace 8 días
    Jornada parcial
    London

    Organisation: Response Community Projects - Charity Location: Earls Court, London, SW5 9JF Commitment: Full-time or part-time; hours to be agreed Reports to: Office Manager Role type: Volunteer About the role Response Community Projects is looking for a friendly, organised and reliable volunteer to support the charity’s administration and events. This is a varied role, helping the team with day-to-day office tasks and supporting the planning and delivery of events and activities. The Unpaid role is available on a full-time or part-time basis, depending on the volunteer’s availability and the charity’s needs. Duties and hours will be agreed together. Key responsibilities to help you back into the work force Administration • Provide general administrative support to the charity’s staff and activities., • Help answer telephone calls and respond to routine enquiries., • Assist with emails, correspondence, filing and maintaining records., • Help prepare documents, forms, agendas and meeting notes., • Support data entry and keep information organised and up to date., • Assist with office supplies and other day-to-day office tasks., • Handle personal and confidential information appropriately., • Attending Events onsite and offsite Events support • Assist with planning and organising charity events and activities., • Help with event bookings, invitations, attendance lists and communications., • Prepare materials and help set up and clear away at events., • Welcome and support guests, participants and volunteers., • Provide practical help during events, as agreed., • Gather feedback and assist with follow-up tasks after events. Person specification Essential • Good organisational and communication skills., • A friendly, helpful and professional manner., • Reliability, flexibility and a willingness to learn., • Ability to manage tasks independently and work as part of a team., • Basic computer skills, including email and word processing., • Respect for confidentiality and willingness to follow the charity’s policies. Desirable • Previous administration or events experience., • Experience working or volunteering in a charity or community setting., • Familiarity with spreadsheets, databases or online booking tools., • An interest in supporting community activities and events. Support and supervision The volunteer will receive an induction and appropriate guidance from the charity. The Office Manager will provide supervision, and the role will be reviewed regularly to ensure the duties and hours are suitable. Expenses This is a voluntary, unpaid role. Reasonable pre-agreed expenses may be reimbursed in line with the charity’s expenses policy. Safeguarding and checks The successful applicant must have an up-to-date DBS check at the appropriate level for the role. They will also be expected to follow the charity’s safeguarding, confidentiality, data protection and health and safety policies. To express interest: Please contact the Office Manager and express which days you wish to do.

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  • SEND Practitioner
    SEND Practitioner
    hace 2 meses
    £14.5–£27 por hora
    Jornada parcial
    London

    Compass SEN Support is recruiting caring, reliable and experienced professionals to provide flexible, person-centred support to children and young people with SEND. Roles available: • Assistant SEN Practitioner — £14.50 per hour, rising to £15.50 after successful completion of the six-month probation period., • SEN Practitioner — £19.00 per hour, rising to £20.50 after successful completion of probation., • Senior SEN Practitioner — £25.00 per hour, rising to £27.50 after successful completion of probation., • Specialist Practitioner — including Occupational Therapists, Speech and Language Therapists, yoga practitioners, dance and movement practitioners, and other relevant SEND specialisms. Specialist terms and rates are agreed according to the professional service offered. The work may include supporting communication, learning, independence, routines, play, community participation and EHCP-linked outcomes. Senior and specialist practitioners may also design or deliver targeted programmes within their professional competence. We are looking for applicants who are calm, respectful, dependable and able to work positively with children, families and other professionals. Relevant SEND experience is essential. Qualifications, professional registration and insurance requirements will depend on the role selected. Work is flexible and subject to safer recruitment, references, DBS and compliance checks. Final role and rate are confirmed following evidence review. Compass SEN Support is committed to safeguarding and promoting the welfare of children and young people. Appointments are subject to appropriate checks.

    Sin experiencia
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  • Operations Manager
    Operations Manager
    hace 2 meses
    £25000–£26000 anual
    Jornada completa
    London

    Job Description: Finance & Short-Term Rental Operations Manager Location: London | Canary Wharf – Office Based Job Type: Full-Time Accommodation: Available in Canary Wharf About the Role The London Tenant is looking for an organised, numerically confident and proactive Finance & Short-Term Rental Operations Manager to join our growing property management company. The primary focus will be managing the day-to-day financial administration of our residential property portfolio, alongside overseeing approximately 8 short-term rental properties across Central London. This is a varied role suited to someone who is excellent with numbers, highly organised and confident taking ownership of their responsibilities. Key ResponsibilitiesFinance & Accounts – Primary • Complete monthly rent reconciliation across our property portfolio., • Monitor rent payments and follow up outstanding balances., • Maintain accurate tenant and financial records., • Reconcile invoices, expenses and property costs., • Prepare landlord, supplier and contractor payments., • Produce regular arrears and finance reports., • Set up utilities, council tax, broadband and accounts for new properties., • Assist with deposits and general financial administration. Short-Term Rentals • Manage approximately 8 short-term rental properties., • Manage Airbnb and Booking.com bookings and guest communication., • Monitor pricing, calendars and occupancy., • Coordinate cleaners, check-ins and check-outs., • Handle guest queries, complaints, refunds and claims., • Coordinate maintenance with our property management team., • Identify opportunities to improve occupancy and revenue. About You • Experience in finance, accounts, bookkeeping or financial administration., • Strong numerical ability and attention to detail., • Confident using Excel and Google Sheets., • Highly organised, proactive and able to work independently., • Excellent written and verbal communication., • Trustworthy and comfortable handling financial information., • Property, hospitality or short-term rental experience is advantageous., • Airbnb, Booking.com or Guesty experience is advantageous but not essential. What We Offer • Competitive salary based on experience., • Accommodation available in Canary Wharf., • Career progression within a growing property company., • Supportive and friendly team., • Genuine responsibility and autonomy from day one. About Us The London Tenant is an established London property management company with over 13 years of experience, managing a portfolio of over 100 residential portfolio across London alongside a collection of premium short-term rental properties. Work Location: In person – London | Canary Wharf

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