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  • Sales Executive
    Sales Executive
    1 day ago
    £26000–£28000 yearly
    Full-time
    London

    Sales Executive London – On-site Shift Pattern: Monday to Friday – (weekends & Bank holiday may sometimes be required) Summary We are looking for an experienced Sales Executive to join The Stay Club, a leading student accommodation and co-living portfolio in London. This role is focused on business development, customer acquisition and retention. You will be the main point of contact for all Direct Let Sales enquiries. As part of our sales team, you will be working closely with our marketing, operations and wider sales team on lead generation, revenue maximization, and executing plans to achieve budgeted sales Responsibilities • Proactively engage with leads via phone, email, webchat and in-person enquiries in a timely and professional manner., • Manage both inbound and outbound communications to convert enquiries into confirmed bookings., • Arrange and conduct structured follow-ups to effectively progress prospects through the sales funnel., • Conduct property viewings across our buildings, delivering a confident and engaging presentation of our product., • Provide an exceptional customer experience from initial enquiry to check-in and beyond, • Manage the full reservation cycle, including:, • Verifying availability, • Preparing and issuing agreements, • Processing payments, • Coordinating documentation, • Handling related administrative tasks, • Responding to pre arrival queries, • Maintain a clear understanding of your sales pipeline, tracking performance and conversion metrics daily., • Plan and organise daily activities to maximise occupancy and revenue., • Participate actively in daily sales updates and contribute insights to improve team performance. Must-Have Qualifications • Strong written and verbal communication skills., • Good numeracy skills, with confidence handling pricing and payment discussions., • Excellent organisational skills with a proactive, solution-focused mindset., • Confident using digital tools, including email, CRM systems and booking platforms., • Comfortable making outbound sales calls and engaging with leads via phone, email, and webchat., • Previous experience in sales, ideally within student accommodation, property, hospitality, or a related sector., • Able to work effectively in a fast-paced, international environment., • A positive and professional attitude, with a natural ability to build rapport and establish trust quickly. Salary & Bonus Salary + Bonus scheme based on: • Personal performance, • Team performance

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  • General Manager
    General Manager
    3 days ago
    Full-time
    London

    GENERAL MANAGER – LONDONThe General Manager is accountable for the overall commercial, financial, and operational aspects of the Locke Hotel. This role requires a strategic leader with strong revenue management expertise, commercial acumen, and a proven track record in driving financial performance. The GM will work closely with the Revenue, Sales, and Operations teams to maximize profitability, enhance guest experience, and maintain brand standards while ensuring operational efficiencies. THE STAGE IS SETThe stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. THE WORK IN YOUR HANDSCommercial & Revenue Leadership • Own and drive the commercial strategy across both properties, focusing on revenue growth, ADR, occupancy optimisation and Food and Beverage., • Work closely with the Revenue Management Team to develop and execute dynamic pricing strategies and optimize distribution channels., • Lead sales and marketing efforts, ensuring strong B2B and corporate partnerships in the London market., • Ensure seamless daily operations, balancing efficiency with high service standards., • Lead and mentor department heads (F&B, Sales, Housekeeping) to drive a strong service culture and maintain brand reputation., • Oversee guest satisfaction metrics (NPS, online reviews, feedback), continuously improving service delivery., • Own the overall Food & Beverage strategy across both properties, ensuring strong commercial performance, brand alignment, and guest satisfaction., • Drive F&B revenue growth through menu engineering, pricing strategy, promotions, and innovative concepts tailored to the London market., • Maintain full accountability for F&B P&L performance, including revenue, margins, labour costs, and controllables., • Work closely with F&B leaders to optimise operational efficiency, service delivery, and cost control without compromising quality., • Full responsibility for the P&L of both properties, ensuring financial targets are met or exceeded., • Drive cost efficiency across all departments while maintaining quality and service standards., • Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities., • Inspire, coach, and develop a high-performing leadership team across both properties., • Champion a culture of accountability, empowerment, and continuous improvement., • Lead workforce planning, ensuring the right talent, structure, and succession planning are in place., • Act as the primary point of contact for ownership groups, ensuring transparency and trust., • Deliver clear, data-driven reports on performance, strategy, and key initiatives., • Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives., • THE FIRE YOU CARRYA bachelor’s degree in Hospitality Management, Business Administration, or a related field, • 10+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences., • Proven track record in commercial strategy, revenue management, and P&L ownership for large-scale operations., • Strong experience in managing multiple properties or large, complex hospitality assets., • Deep understanding of London’s corporate and leisure market., • Strong financial acumen, with experience in budgeting, forecasting, and cost control., • Excellent leadership and people management skills, with a proven track record of developing high-performing teams., • Advanced knowledge of revenue management strategies and dynamic pricing models., • Strong analytical, decision-making, and problem-solving abilities., • Excellent stakeholder management, with the ability to build relationships with owners, investors, and corporate teams., • Ability to drive operational efficiency while maintaining high guest satisfaction levels., • Strong communication and negotiation skills.

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  • Receptionist
    Receptionist
    4 days ago
    Full-time
    St. James's, Westminster

    Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. About the role: • Part time., • Must be available evenings and weekends. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

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  • Advertising Account Manager
    Advertising Account Manager
    9 days ago
    £35000–£46000 yearly
    Full-time
    London

    Advertising Account Manager (Occupation Code: 2494) Average Annual Salary: £35,000 – £46,000 Job Overview The Advertising Account Manager is responsible for planning, managing, and executing advertising, branding, and creative marketing campaigns for the company’s shop-based food and beverage projects. The company focuses on shop management, light beverage and food brand operations, business partnership development, and project expansion management. This position requires strong market insight and bilingual communication skills (English and Mandarin), with the ability to integrate Eastern and Western dining cultures through creative marketing and new media strategies, building a modern and international brand communication system. Key Responsibilities • Develop and execute brand advertising and marketing strategies to enhance brand awareness and business growth across light beverage and food sectors;, • Coordinate brand campaigns, advertising concepts, and visual content to ensure consistent brand identity and creative direction;, • Manage relationships with clients and business partners, and collaborate closely with internal creative, photography, design, and marketing teams;, • Lead the creation and publishing of bilingual marketing content — including short videos, posters, and social media materials — across platforms such as TikTok, Xiaohongshu (RED), Instagram, and Facebook;, • Manage advertising budgets, project timelines, and performance tracking, including ROI analysis;, • Plan and oversee brand events, product launches, thematic campaigns, and cross-industry collaborations;, • Analyse market trends and consumer behaviour to identify new opportunities and develop innovative brand strategies;, • Provide creative direction for multi-channel marketing initiatives that reflect both Eastern and Western cultural influences. Qualifications • Bachelor’s degree or above in Marketing, Advertising, Communications, or a related field;, • 1–3 years of experience in advertising, branding, food & beverage marketing, or creative project management;, • Fluent in both English and Mandarin Chinese, with excellent verbal and written communication skills;, • Knowledge of light dining, beverage, or Asian food culture is preferred;, • Strong project coordination, creativity, and teamwork abilities;, • Proficient in advertising and marketing tools such as Adobe Creative Suite, Canva, Google Ads, Meta Business Suite, TikTok, and Xiaohongshu (RED);, • Solid understanding of brand strategy, visual identity, and integrated marketing communications;, • Highly organised, innovative, and able to perform well under pressure;, • UK driving licence preferred. Work Location London, United Kingdom Employment Type Full-time / Permanent

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  • Senior Occupational Therapist (Band 6)
    Senior Occupational Therapist (Band 6)
    1 month ago
    £38682–£46580 yearly
    Full-time
    London

    Location: North West London – Private Hospital Setting Hours: 37.5 hours per week, permanent Reports to: Therapy Lead Role Overview This is an excellent opportunity for an experienced Occupational Therapist to join a well-established multidisciplinary therapies department within a leading independent hospital. You will provide high-quality assessment and treatment to inpatients and outpatients, including those with complex needs, and contribute to the continued development of therapy services. Key Responsibilities • Manage an independent caseload of inpatients and outpatients, prioritising effectively and delivering evidence-based occupational therapy interventions., • Undertake detailed functional assessments, plan and implement tailored treatment programmes, and support discharge planning within the MDT., • Provide specialist advice to patients, carers, and colleagues., • Contribute to clinical governance, audit, and service improvement initiatives., • Supervise junior staff and support students or assistants as required., • Maintain accurate patient records and documentation in accordance with HCPC standards., • Participate in regular CPD, appraisal, and professional supervision. Person Specification Qualifications: • BSc (Hons) in Occupational Therapy or equivalent, • HCPC registration as an Occupational Therapist, • Evidence of ongoing professional development Experience: • Demonstrable post-qualification experience in acute or rehabilitation settings, • Competence in assessment and management of complex patients, • Experience in both inpatient and outpatient therapy desirable Skills: • Excellent communication and interpersonal skills, • Ability to prioritise and manage own workload, • Good IT and documentation skills, • Commitment to high standards of patient care and teamwork Additional Information You’ll join a supportive and collaborative therapy department with access to regular CPD opportunities, a structured supervision programme, and career development within an expanding private healthcare provider.

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  • Health Care Support Worker
    Health Care Support Worker
    1 month ago
    £12.8 hourly
    Full-time
    London

    Job Summary We are seeking a compassionate and detail-oriented Health Care Assistant/Support Worker to join our healthcare team. This role involves providing essential support to patients across various medical settings, including inpatient, outpatient, emergency, and specialized units such as Geriatrics, PICU, and Medical-Surgical departments. The ideal candidate will possess a strong foundation in patient care, medical terminology, and clinical procedures, contributing to the delivery of high-quality healthcare services. Prior hospital or clinic experience, particularly in Level I or Level II trauma centers, is highly desirable. This position offers an opportunity to work in a dynamic environment where your skills directly impact patient outcomes. N.B -Please note that this role currently requires a full UK driving licence and access to a vehicle. Due to specific client care needs (Genuine Occupational Requirement), we are also seeking female carers for this positionResponsibilities Assist with patient intake processes, including recording vital signs and collecting medical histories Support patient care activities such as medication administration, dressing changes, and basic life support procedures Document patient information accurately using Electronic Health Record (EHR) systems and ICD coding Monitor and report patient status changes, ensuring timely communication with healthcare providers Support hospital medicine, urgent care, internal medicine, and medical-surgical units by performing routine clinical tasks Assist with diagnostic procedures including X-ray preparation and basic assessments of physiology and anatomy knowledge Provide compassionate patient service across diverse populations including geriatrics and pediatric intensive care units (PICU) Maintain infection control standards and assist in maintaining a safe hospital environment Support medical administrative functions such as scheduling and documentation compliance Skills Strong knowledge of medical terminology, physiology, anatomy, ICD coding, and medication administration protocols Experience working within hospital environments such as Level I or Level II trauma centers preferred Proficiency with Electronic Health Record (EHR) systems and medical administrative support tasks Ability to perform basic clinical procedures including vital signs measurement and patient intake assessments Familiarity with emergency medicine protocols and urgent care procedures Excellent patient service skills with compassionate communication abilities Knowledge of outpatient and inpatient care practices across various specialties including Geriatrics, Internal Medicine, Medical-Surgical, OR experience, and hospital experience in trauma centers is highly valued Basic life support certification or higher is preferred to ensure readiness for emergency situations This position is integral to delivering exceptional healthcare support services that enhance patient safety and comfort. We seek dedicated professionals eager to grow within a supportive clinical environment committed to excellence in patient care. Job Types: Full-time, Part-time, Permanent Work Location: In person

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