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  • Receptionist
    Receptionist
    4 days ago
    Full-time
    London

    Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Receptionist at ROE, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

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  • Freelance Lettings / Rental Agent (Commission Only
    Freelance Lettings / Rental Agent (Commission Only
    5 days ago
    Full-time
    Chalk Farm, London

    Location: London (Various Prime Locations) Job Type: Freelance / Self-Employed Commission Only-Based (Uncapped) Banksia provides high-quality rooms, apartments, and shared accommodation across prime London locations, catering to students and working professionals. The Opportunity We are seeking driven Freelance Rental Agents to join our growing team. This is a commission-only role with strong earning potential, ideal for individuals who are confident in sales and want flexibility with high rewards. 💰 Earnings Potential (Realistic & Proven) Typical Monthly Earnings: • 8 lets × £240 average = £1,920 per month, • Average room price: £1,000 PCM, • Commission per let: 1 week’s rent, • Typical commission per deal: £230 – £250, • 👉 Most active agents rent ~8 rooms per month, • Typical Monthly Earnings:, • 8 lets × £240 average = £1,920 per month Bonus Incentive: • £300 bonus after 5 successful lets in a month, • 👉 Total realistic monthly earnings:, • £1,900 – £2,000+, • (Higher earnings achievable with more lets or higher-value units) Key Responsibilities • Conduct property viewings across London, • Convert enquiries into confirmed bookings, • Manage and follow up on incoming leads, • Build strong relationships with prospective occupants, • Meet and exceed monthly targets, • Represent Banksia professionally at all times Requirements • Experience in lettings, property, or sales (preferred), • Strong communication and closing skills, • Target-driven and self-motivated, • Ability to work independently, • Must be flexible Monday–Sunday (5–6 working days), • Flexible hours, work accordingly to your own schedule, • Willing to travel across London (travel costs covered) What We Offer • Uncapped commission structure, • £300 performance bonus after 5 lets per month, • Full training and onboarding, • Strong pipeline of qualified leads, • Opportunity to work with prime London properties, • Pathway into a full-time employed role for high performers Who This Role Suits • Freelancers or self-employed agents, • Sales professionals seeking performance-based income, • Individuals looking to enter the property industry, • Ambitious candidates wanting progression into full-time roles Apply Now If you are confident in sales and want to earn based on your performance, apply today and start closing deals immediately.

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  • General Manager
    General Manager
    18 days ago
    Full-time
    London

    GENERAL MANAGER – LONDONThe General Manager is accountable for the overall commercial, financial, and operational aspects of the Locke Hotel. This role requires a strategic leader with strong revenue management expertise, commercial acumen, and a proven track record in driving financial performance. The GM will work closely with the Revenue, Sales, and Operations teams to maximize profitability, enhance guest experience, and maintain brand standards while ensuring operational efficiencies. THE STAGE IS SETThe stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. THE WORK IN YOUR HANDSCommercial & Revenue Leadership • Own and drive the commercial strategy across both properties, focusing on revenue growth, ADR, occupancy optimisation and Food and Beverage., • Work closely with the Revenue Management Team to develop and execute dynamic pricing strategies and optimize distribution channels., • Lead sales and marketing efforts, ensuring strong B2B and corporate partnerships in the London market., • Ensure seamless daily operations, balancing efficiency with high service standards., • Lead and mentor department heads (F&B, Sales, Housekeeping) to drive a strong service culture and maintain brand reputation., • Oversee guest satisfaction metrics (NPS, online reviews, feedback), continuously improving service delivery., • Own the overall Food & Beverage strategy across both properties, ensuring strong commercial performance, brand alignment, and guest satisfaction., • Drive F&B revenue growth through menu engineering, pricing strategy, promotions, and innovative concepts tailored to the London market., • Maintain full accountability for F&B P&L performance, including revenue, margins, labour costs, and controllables., • Work closely with F&B leaders to optimise operational efficiency, service delivery, and cost control without compromising quality., • Full responsibility for the P&L of both properties, ensuring financial targets are met or exceeded., • Drive cost efficiency across all departments while maintaining quality and service standards., • Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities., • Inspire, coach, and develop a high-performing leadership team across both properties., • Champion a culture of accountability, empowerment, and continuous improvement., • Lead workforce planning, ensuring the right talent, structure, and succession planning are in place., • Act as the primary point of contact for ownership groups, ensuring transparency and trust., • Deliver clear, data-driven reports on performance, strategy, and key initiatives., • Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives., • THE FIRE YOU CARRYA bachelor’s degree in Hospitality Management, Business Administration, or a related field, • 10+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences., • Proven track record in commercial strategy, revenue management, and P&L ownership for large-scale operations., • Strong experience in managing multiple properties or large, complex hospitality assets., • Deep understanding of London’s corporate and leisure market., • Strong financial acumen, with experience in budgeting, forecasting, and cost control., • Excellent leadership and people management skills, with a proven track record of developing high-performing teams., • Advanced knowledge of revenue management strategies and dynamic pricing models., • Strong analytical, decision-making, and problem-solving abilities., • Excellent stakeholder management, with the ability to build relationships with owners, investors, and corporate teams., • Ability to drive operational efficiency while maintaining high guest satisfaction levels., • Strong communication and negotiation skills.

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  • Cleaner
    Cleaner
    19 days ago
    £12.21 hourly
    Part-time
    London

    Resora Services is actively seeking reliable and detail-oriented cleaners to join our professional team, serving properties across Greater London. We specialize in providing high-quality, guest-ready cleaning services for serviced accommodation properties, short-term rentals, and residential clients. Our commitment is to deliver impeccable standards and dependable service to property owners and managers. This role is ideal for individuals who take pride in their cleaning work and are looking for consistent opportunities within a professional company. Responsibilities: Cleaners working with us will be essential in preparing properties to be spotless, organized, and ready for the next guest or occupant. Key responsibilities include: • Cleaning serviced accommodation and residential properties to a high standard., • Efficiently making beds and resetting properties between stays., • Thoroughly cleaning kitchens, bathrooms, bedrooms, and living areas., • Vacuuming and mopping all floor surfaces., • Removing rubbish and ensuring bin liners are replaced., • Restocking essential items as required., • Reporting any damage or maintenance issues promptly., • Taking completion photos after each job to document standards. Attention to detail and reliability are paramount for this role. Requirements: We are looking for cleaners who demonstrate: • Strong reliability and punctuality., • Exceptional detail-orientation and thoroughness., • The ability to work independently and manage tasks effectively., • Comfort in following detailed cleaning checklists and maintaining high standards., • Good communication skills to report issues when they arise. Work Details: • Location: Work assignments will be at various properties throughout Greater London., • We offer flexible work opportunities to suit different schedules., • Work may include both weekday and weekend cleaning jobs., • Job availability and frequency will vary based on property bookings and demand. Most work involves serviced accommodation changeover cleans, requiring cleaners to prepare properties quickly and efficiently between guest stays. What We Look For: At Resora Services, we highly value cleaners who: • Take immense pride in delivering high-quality work., • Are dependable and maintain a professional demeanor., • Communicate clearly and proactively if any issues arise., • Show respect for client property and belongings. Cleaners who consistently perform well will be prioritised for future work opportunities, reflecting our appreciation for dedication and excellence.

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  • Lettings and Airbnb Specialist
    Lettings and Airbnb Specialist
    23 days ago
    £1800–£2000 monthly
    Full-time
    Croydon

    Lettings and Airbnb Specialist Klick Capital - Family-owned property development and rent-to-rent business Job Type: Full-time Job Summary: We're looking for a self-motivated individual to join our team to manage our portfolio of properties on online platforms, including Airbnb. You'll be responsible for letting properties, setting up and optimizing listings, and ensuring high occupancy rates. Experience with credit checks and tenant screening a must. Key Responsibilities • Manage and optimize property listings on online platforms (e.g. Airbnb, (Zoopla), • Handle enquiries, viewings, and bookings, • Conduct credit checks and tenant screening, • Prepare and manage rental agreements, • Coordinate with owners and service providers, • Monitor and respond to online reviews, • Identify opportunities to increase revenue and occupancy Requirements: • Experience with online letting platforms and Airbnb Zoopla, OpenRent, • Experience with credit checks and tenant screening, • Good communication and customer service skills, • Self-motivated and able to work independently, • Basic knowledge of property management and rental regulations What We Offer • Competitive salary and benefits package, • Opportunity to work with a growing family-owned business, • Training and support to develop your skills If you're a motivated and experienced individual looking for a new challenge, send your CV

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  • Advertising Account Manager
    Advertising Account Manager
    1 month ago
    £35000–£46000 yearly
    Full-time
    London

    Advertising Account Manager (Occupation Code: 2494) Average Annual Salary: £35,000 – £46,000 Job Overview The Advertising Account Manager is responsible for planning, managing, and executing advertising, branding, and creative marketing campaigns for the company’s shop-based food and beverage projects. The company focuses on shop management, light beverage and food brand operations, business partnership development, and project expansion management. This position requires strong market insight and bilingual communication skills (English and Mandarin), with the ability to integrate Eastern and Western dining cultures through creative marketing and new media strategies, building a modern and international brand communication system. Key Responsibilities • Develop and execute brand advertising and marketing strategies to enhance brand awareness and business growth across light beverage and food sectors;, • Coordinate brand campaigns, advertising concepts, and visual content to ensure consistent brand identity and creative direction;, • Manage relationships with clients and business partners, and collaborate closely with internal creative, photography, design, and marketing teams;, • Lead the creation and publishing of bilingual marketing content — including short videos, posters, and social media materials — across platforms such as TikTok, Xiaohongshu (RED), Instagram, and Facebook;, • Manage advertising budgets, project timelines, and performance tracking, including ROI analysis;, • Plan and oversee brand events, product launches, thematic campaigns, and cross-industry collaborations;, • Analyse market trends and consumer behaviour to identify new opportunities and develop innovative brand strategies;, • Provide creative direction for multi-channel marketing initiatives that reflect both Eastern and Western cultural influences. Qualifications • Bachelor’s degree or above in Marketing, Advertising, Communications, or a related field;, • 1–3 years of experience in advertising, branding, food & beverage marketing, or creative project management;, • Fluent in both English and Mandarin Chinese, with excellent verbal and written communication skills;, • Knowledge of light dining, beverage, or Asian food culture is preferred;, • Strong project coordination, creativity, and teamwork abilities;, • Proficient in advertising and marketing tools such as Adobe Creative Suite, Canva, Google Ads, Meta Business Suite, TikTok, and Xiaohongshu (RED);, • Solid understanding of brand strategy, visual identity, and integrated marketing communications;, • Highly organised, innovative, and able to perform well under pressure;, • UK driving licence preferred. Work Location London, United Kingdom Employment Type Full-time / Permanent

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