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  • Waiter / Waitress
    Waiter / Waitress
    7 days ago
    £12.75 hourly
    Full-time
    Beckenham

    To provide friendly, efficient and professional service to all customers, ensuring an excellent dining experience from arrival to departure. Key Responsibilities Customer Service ● Welcome and greet customers in a friendly and professional manner. ● Escort customers to their tables and provide menus. ● Explain menu items, specials and promotions when required. ● Take accurate food and drink orders. ● Answer customer questions regarding ingredients, allergens and menu options. ● Provide attentive and polite table service. ● Check on customers during their meal to ensure they are satisfied. ● Handle customer requests and complaints professionally and report issues to the manager when necessary. Food & Drink Service ● Serve food and beverages promptly and correctly. ● Ensure dishes are presented correctly before serving. ● Check that orders are complete and accurate. ● Communicate effectively with the kitchen and bar team. ● Clear and reset tables efficiently. ● Follow the restaurant’s food safety and hygiene procedures. Payments ● Process customer bills accurately. Cleaning & Organisation ● Keep tables, chairs and front-of-house areas clean and tidy. ● Clean and restock service stations. ● Ensure menus and other customer materials are clean and presentable. ● Assist with opening and closing duties. ● Follow the restaurant’s cleaning schedule. Personal Qualities ● Friendly and approachable. ● Professional and well presented. ● Positive attitude. ● Team player. ● Responsible and dependable. ● Customer-focused. Working Requirements ● Flexible availability, including evenings, weekends and bank holidays where required. ● Ability to stand and work for extended periods. ● Ability to work efficiently during busy service periods.

    Immediate start!
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  • Bar Staff
    Bar Staff
    23 days ago
    £12.71 hourly
    Part-time
    Croydon

    BAR STAFF – WHELANS CROYDON Location: Whelans Croydon Position: Bar Staff Hours: Full-time and part-time opportunities available Pay: Competitive hourly rate, dependent on experience About the Role Whelans Croydon is looking for friendly, enthusiastic and reliable bar staff to join our team. You will help deliver excellent customer service while maintaining the high standards expected across A.K. Whelan Pubs. This is a fast-paced, customer-focused role suited to someone who enjoys working as part of a team and creating a welcoming atmosphere. Key Responsibilities • Provide friendly, efficient and professional customer service., • Prepare and serve drinks correctly and promptly., • Operate the till and handle cash and card payments accurately., • Maintain excellent cleanliness throughout the bar and customer areas., • Keep draught bridges, T-bars, fonts and cask ale pumps clean and presentable., • Replenish stock, fridges and bar supplies throughout each shift., • Follow Challenge 25 and all licensing requirements., • Support opening and closing procedures., • Follow company policies, health and safety procedures and responsible service standards., • Assist with live sport, entertainment and busy weekend trading., • Communicate stock shortages, maintenance issues or customer concerns promptly to management., • Work positively with colleagues to deliver a great customer experience. What We’re Looking For • A positive, friendly and professional attitude., • Excellent communication and customer-service skills., • Reliability, punctuality and a strong work ethic., • The ability to remain calm and efficient during busy periods., • Good attention to detail and pride in maintaining high standards., • Flexibility to work evenings, weekends and bank holidays., • Previous bar or hospitality experience is preferred, although training can be provided to the right candidate., • Applicants must be legally entitled to work in the UK and meet the legal age requirements for serving alcohol. What We Offer • A friendly and supportive working environment., • Full training and ongoing development., • Opportunities to progress within Whelans and the wider A.K. Whelan Pubs group., • Flexible full-time or part-time hours., • Competitive rates of pay., • The opportunity to work in a lively, community-focused venue. How to Apply Please submit your CV with a short introduction outlining your availability and any previous hospitality experience.

    Immediate start!
    No experience
    Easy apply

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