Group Credit Control Manager
hace 27 días
Middlesbrough
Are you a Credit Manager who wants more than just maintaining a ledger… and is ready to truly make an impact? This is an opportunity to join a thriving, family-owned organisation that truly gives back to the local area and where people genuinely matter. The business has evolved significantly in recent years, with a real focus on improving culture, investing in its people and building a high-performing environment. That investment is paying off, with stronger staff retention, a more engaged team and a credit control function that has doubled in the last 2 years. With continued growth and ambitious plans ahead, they are now looking for a strong leader to take the function to the next level. This role offers real autonomy, giving you the chance to shape processes, influence strategy and make a genuine impact on aged debt and cash flow. The Role As Group Credit Manager, you will take ownership of the full credit lifecycle across multiple entities in a hands-on leadership role. You will lead the team, act as the escalation point for complex accounts and ensure the ledger remains robust and well-managed. Key Responsibilities • Lead and develop a credit control team, setting targets and driving performance * Take ownership of aged debt, ensuring strong cash collection results * Manage key accounts and complex escalations * Resolve disputes with internal teams to unblock payments * Oversee legal processes for non-payment * Produce reporting for senior leadership What We're Looking For • Experience managing a credit control team, ideally in a group environment * Strong communication and negotiation skills * A hands-on, proactive approach * Ability to perform under pressure and meet deadlines Why Apply? • People-focused business with a strong team culture * Organisation that gives back to the local community * Growing business with exciting plans * Opportunity to shape and develop your role * Regular company-funded events and staff perks * Clear progression opportunities * Free on-site parking