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Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

Job Description: Overview We are seeking a meticulous and detail-oriented Quality Auditor to join our team. The successful candidate will play a crucial role as an auditor in ensuring that our products meet the highest standards of quality and safety in every our shop . This position requires a strong understanding of quality assurance processes, the ability to analyse data effectively, and familiarity with HACCP principles. The Quality Auditor will work closely with all our shop staff and managers. Responsibilities • Conduct regular audits of every shop to ensure compliance with quality standards and regulatory requirements., • Analyse audit findings and prepare detailed reports outlining areas for improvement., • Collaborate with production teams to implement corrective actions based on audit results., • Monitor adherence to HACCP guidelines throughout the production process., • Develop and maintain quality documentation, including procedures, policies, and records., • Provide training and support to staff on quality assurance practices and procedures., • Participate in continuous improvement initiatives aimed at enhancing product quality and operational efficiency. Skills • Strong knowledge of quality assurance methodologies and best practices., • Proficient in analysing data and identifying trends or issues related to product quality., • Familiarity with HACCP principles and their application in a manufacturing environment is highly desirable., • Excellent attention to detail and organisational skills., • Strong communication skills, both verbal and written, with the ability to convey complex information clearly., • Ability to work independently as well as part of a team in a fast-paced environment. If you are passionate about maintaining high-quality standards and have the skills required for this role, we encourage you to apply for the position of Quality Auditor. Job Type: Full-time Benefits: • Company pension, • Free parking, • On-site parking Work Location: In person

Grill chef Job Overview We are seeking a dynamic and experienced Head Grill Chef to lead our grilling and food preparation team with enthusiasm and expertise. In this pivotal role, you will oversee all aspects of grill station operations, ensuring exceptional quality, safety, and efficiency. Your leadership will inspire your team to deliver outstanding culinary experiences, uphold food safety standards, and maintain a vibrant, energetic kitchen environment. This is an exciting opportunity for a passionate culinary professional eager to showcase their skills in a fast-paced hospitality setting. Responsibilities Lead and supervise the grill station team, fostering a positive and motivated work environment Oversee food production processes, ensuring all grilled dishes meet high standards of quality and presentation Manage food preparation tasks efficiently, coordinating with kitchen staff to meet service demands Ensure compliance with food safety regulations and hygiene standards across all grilling activities Develop and implement innovative grilling techniques and menu items to enhance customer satisfaction Train team members on proper cooking methods, food handling, and safety procedures Maintain inventory levels for grilling ingredients and equipment, minimizing waste and controlling costs Requirements Proven supervising experience in a busy kitchen or restaurant environment, preferably in a leadership role within hospitality or culinary settings Strong background in food production, cooking techniques, and food preparation specific to grilling methods Excellent team management skills with the ability to motivate and develop staff members Extensive kitchen experience with a focus on culinary excellence in grilling and food service operations Knowledge of food safety protocols, hygiene standards, and restaurant health regulations Demonstrated leadership qualities with the ability to coordinate multiple tasks efficiently under pressure Prior experience in hospitality or restaurant settings is highly desirable Ability to serve as a role model for professionalism, teamwork, and customer-focused service Join us as our Head Grill Chef and bring your passion for grilling to life! Lead your team with energy, inspire culinary innovation, and create memorable dining experiences that keep guests coming back. We are committed to supporting your growth as a leader in the vibrant world of hospitality. Benefits: Employee discount Work Location: In person

Food Production Operatives required 📍 Finchley (N3) 💷 £13–£15 per hour 🕒 6–8 hour shifts | Up to 6 days per week Good Grain is recruiting Production Operatives for our overnight oats production site in Finchley. This is hands-on food production work in a fast-paced environment. Experience is welcome but not essential - reliability, strong work ethic and commitment to quality are critical. Key Responsibilities • Weighing and preparing ingredients, • Mixing and assembling products, • Filling, sealing and labelling pots, • Maintaining food safety and hygiene standards (HACCP compliant), • Cleaning and sanitising production areas, • Supporting daily production targets Requirements • Punctual and reliable, • Able to work on your feet for full shift, • Strong attention to detail, • Good hygiene standards, • Able to follow instructions carefully Available to work up to 6 days per week Previous food production experience desirable but not required. Immediate start available.

About Us: We are a well-known coffee shop in the heart of the city, committed to providing our customers with the best quality coffee, specialty drinks and excellent customer service. Job Description: The Barista is responsible for preparing and serving beverages, handling payments, maintaining cleanliness and organization of the coffee shop. They must fulfill customer orders in a timely manner, while ensuring all beverages are prepared to our high standards. Responsibilities: Prepare various beverages such as espressos, cappuccinos, lattes, and teas Handle cash and card payments accurately. Maintain a clean and organized work area Ensure all equipment is properly cleaned, maintained and operated Interact with customers in a friendly and professional manner, providing knowledgeable menu suggestions and up-selling products as appropriate Requirements: Experience in a similar role preferred but not essential Knowledge of coffee and other beverage preparations Excellent customer service skills Ability to work in a fast-paced environment and handle multiple tasks efficiently Must be able to work a flexible schedule, including mornings, evenings and weekends Good communication skills Ability to work in a team. If you are enthusiastic, hardworking and passionate about coffee, we invite you to apply for this exciting opportunity.

Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

Production Supervisor (Kitchen Operations) Planthood is the UK’s highest-rated plant-based meal kit company, on a mission to enable people to live healthier lives and have a meaningful impact on the planet by eating more plant-based whole foods. From our London kitchen, we cook delicious food from scratch and deliver it to thousands of customers across the UK every week. Since launching from Hilary & Will’s kitchen in 2020, we’ve cooked more than 5 million meals, and we’re continuing to grow. We’re now looking for an ambitious and proactive Production Supervisor (Kitchen Operations) to join us at an exciting stage of our journey. Salary: £32,000-£34,000 per annum, depending on experience, plus two annual bonus opportunities of up to 5% each Contract: Permanent, full-time Location: Planthood, Units D10-D11, Leyton Business Centre, Argall Avenue, London, E10 7QP Work location: On-site The Role Our Kitchen team is a crucial part of what makes Planthood different. It’s where our chefs prepare the sauces, garnishes and other chef-made components that go into our meal kits and bring our dishes to life. As one of three Production Supervisors in Kitchen Operations, you’ll lead our team of chefs and Kitchen Porters while working closely with your fellow Supervisors, other department leaders and our Production Managers. You’ll be an important part of a wider management team where we share ideas, solve problems, support each other and get things done together. This is a hands-on role, combining leadership on the production floor with the opportunity to make a wider impact. As Planthood grows, we want you to bring ideas, spot opportunities and drive improvements, while we support your own development and progression within the business. What You’ll Be Doing • Run great production days: Work with your fellow Supervisors to organise the team, set priorities and keep food preparation and cooking running smoothly against the production plan., • Lead and develop the team: Coach, support and motivate our chefs and Kitchen Porters, creating a great working environment with clear expectations and high standards., • Maintain quality and food safety: Make sure our chef-made components are consistently delicious and produced safely, accurately and to specification, maintaining high standards of hygiene, allergen controls and HACCP., • Keep performance on track: Stay on top of production flow, timings and productivity, stepping in to solve problems and keep the day moving., • Improve how we work: Spot inefficiencies and recurring issues, bring forward practical ideas and turn agreed improvements into action., • Work as one Production team: Collaborate with other Supervisors, department leaders and Production Managers to solve problems and deliver the wider production plan. About You You might already be supervising a production kitchen, or you could be an experienced chef ready to take the next step into a broader leadership role. Most importantly, you love good food and take real pride in producing it to a high standard. At Planthood, we’re all about bringing restaurant-quality food into people’s homes, so we’re looking for someone who cares about flavour, consistency and the details that make a dish great. You’ll bring: • Strong professional cooking experience at Chef de Partie level or above, with the confidence to be hands-on in the kitchen when needed, • Experience leading, coaching or motivating others in a professional kitchen or food production environment, • Strong organisation and the ability to stay calm and make decisions during a busy production day, • A good understanding of cooking at volume, including recipe scaling and yields, • High standards for food quality, hygiene and food safety, with a good understanding of allergens and HACCP, • Plenty of initiative, with a natural instinct to solve problems and find better ways of working, • Confidence using digital tools and keeping accurate production records, • A collaborative approach and the ambition to grow with the role and with Planthood Experience in a high-volume commercial kitchen, central production kitchen, catering operation or food manufacturing environment would be particularly valuable. What You Get • Free lunch: Enjoy delicious food prepared by our chefs while you’re at work., • Free food: Take home leftover meal kits and products when available. All we ask for is your feedback!, • Team socials: Seasonal parties, celebrations and team events throughout the year., • Development and progression: We’re big believers in internal progression and supporting people to develop as the business grows. Ready to Join Us? If you love great food, enjoy leading people and want to make an impact in a growing food business, we’d love to hear from you. Apply now to join the Planthood team.

Head Chef — The Owl, Loughton - Owned by Punch Taverns and Managed by CDZ Inns Lippitts Hill, Waltham Abbey, Loughton IG10 4AL | £16.50 per hour | 37.5–40 hours per week Start date: Between 14th September and 12th October 2026 (subject to minor changes) — The Owl is currently closed for a major refurbishment and is due to reopen to the public on 27 October 2026. The Owl, a soon-to-be newly refurbished pub on the edge of Epping Forest, is looking for an experienced and energetic Head Chef to lead our kitchen and oversee all kitchen operations. We require someone with a genuine passion for good food, strong leadership skills, and a background in hospitality — able to inspire your team, uphold food safety standards, and keep a busy kitchen running to a high standard while delighting our guests. You'll play a key role in maintaining The Owl's long-built reputation for excellent food and service. Initial three-month live-in accommodation may be available, subject to additional space being created due to refurbishment plans and satisfactory checks. What you'll do • Lead and supervise the kitchen team — chefs, cooks, food prep staff and porters — fostering a collaborative, enjoyable and motivated environment, • Cook to menu specification and oversee food offering production, ensuring quality, presentation, and consistency, • Manage daily kitchen operations, including stock, ordering, cleanliness, and compliance with health and food safety regulations, • Possibility of developing and contributing to menu specials, reflecting current culinary trends, seasonal ingredients, and guest preferences at a later date., • Train staff in food safety procedures, cooking techniques, and service standards, • Monitor food preparation processes to optimise efficiency and minimise waste, • Coordinate with front-of-house teams to ensure seamless service during busy periods What we're looking for • Proven experience as a chef in a hospitality or restaurant kitchen, ideally with supervisory experience, • Strong culinary skills across food preparation, cooking technique, and kitchen operations, • Sound knowledge of food safety regulations and best practice thereof, • A leader who can motivate and manage a team effectively, including under pressure, • Excellent communication skills with kitchen staff, front-of-house, and guests alike, • Strong organisational skills across inventory management, scheduling, and daily workflows and a quick learner for non-food processes., • A proactive, hands-on approach and genuine passion for delivering exceptional food experiences This is a great opportunity to take ownership of a kitchen with a strong local reputation, lead a motivated team, and play a key part in relaunching and creating a new chapter of your own as The Owl reopens to the public.

Please contact us on IG gulfperfumery Retail store manager Location: Walthamstow, East LondonJob type: Part-timeWorking days: Wednesday to SundayWorking hours: 12:00pm–7:00pm/ 11am-8pm Pay: tbd About gulf perfumery Gulf Perfumery is an independent Arabian fragrance boutique offering a carefully selected collection of perfumes in a calm and welcoming retail environment. We are looking for a dependable and confident Retail Store Manager to take responsibility for the day-to-day running of the shop. The Role You will be trusted to manage the store independently, deliver friendly and knowledgeable customer service, maintain accurate stock records and ensure the shop remains organised, secure and presentable throughout the day.This is a hands-on position suited to someone who is comfortable approaching customers, recommending fragrances and taking ownership of the store while the business owner is away. Main Responsibilities • Opening and closing the store securely, • Welcoming customers and understanding their fragrance preferences, • Recommending suitable perfumes and confidently closing sales, • Managing perfume testing and ensuring testers are used responsibly, • Operating the till, card terminal and receipt system, • Accurately processing cash and card transactions, • Completing opening and closing cash checks, • Monitoring stock levels and reporting low-stock products, • Receiving, checking and organising deliveries, • Keeping shelves, testers and displays clean and well presented, • Maintaining the cleanliness and overall appearance of the store, • Handling customer questions, complaints and returns professionally, • Following store policies, security procedures and loss-prevention measures, • Preparing and serving the store’s iced coffee and matcha drinks when required, • Providing the owner with clear updates on sales, stock and any issues during the day The ideal candidate will be: • Reliable, punctual and trustworthy, • Confident working independently, • Friendly and approachable without being overly pushy, • Comfortable setting polite boundaries with customers, • Organised and attentive to detail, • Confident handling cash, stock and store keys, • Able to communicate clearly and recommend products, • Genuinely interested in fragrance, beauty or luxury retail, • Comfortable learning about Arabian perfume brands and scent profiles Previous retail, fragrance, beauty or supervisory experience is preferred. Training on our products and store procedures will be provided. • A responsible position within a growing independent business, • Product and fragrance training, • A calm and distinctive working environment, • The opportunity to contribute ideas and grow with the business, • Staff discount

Company Description Neréa is a professional hair studio based on the first floor of Sona Space. We provide independent stylists with a well-equipped, professional environment where they can manage their own clients and grow their business. We are looking to work with ambitious stylists who value independence, professionalism and long-term growth. Role Description We are looking for a Self-Employed Hair Stylist to join Neréa on a chair-rental basis. Chair rental is £450 per week and includes: • Styling chair and mirror, • Backwash facilities, • Hair products, • Use of the salon workspace and facilities, • No commission taken from your earnings You will manage your own clients, appointments and income while operating independently from the Neréa studio. For the right person, there may also be an opportunity after approximately 12 months to discuss further progression with Neréa, including the possibility of operating a future salon or franchise location. Any such opportunity would be based on performance and subject to separate agreement. Qualifications • Professional hairdressing experience, • Relevant hairdressing qualifications, • Confident working independently, • Strong customer service and communication skills, • Reliable and professional approach, • Ability to maintain or develop your own client base, • Appropriate insurance for self-employed hairdressing, • Ambition to grow and develop your own business Experience in cutting, colouring, styling, extensions or specialist hair services is welcomed.

We are looking for a positive, inspiring & organised leader who is comfortable in a face paced environment with a passion for wellness. They will manage the day ot day operations of the Juice Bar from team management to customer service as well as business development. Maintain high standards of service product quality, ensuring food safety compliance standards and at the forefront.

PLEASE only apply if you live locally • Clean and sanitize kitchen equipment, utensils, and work areas, • Wash dishes, pots, pans, and other kitchenware, • Empty trash and maintain cleanliness in the kitchen and dining areas, • Stock inventory and ensure proper storage of food and supplies, • Follow all health and safety regulations in the kitchen, • Collaborate with the kitchen team to ensure smooth operations, • Experience:, • Previous experience working in a high-quality kitchen or restaurant environment, • Basic knowledge of food preparation and culinary techniques is a plus, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Strong attention to detail and cleanliness, • Level II certificate in allergens and Health & Safety are essential, • Experience on kitchen deep cleaning and the ability to use specific chemical products, • Excellent teamwork and communication skills, • Note: This position is an entry-level role with opportunities for growth within the culinary industry. Training will be provided for candidates without prior experience., • If you are passionate about food, hospitality, and working in a dynamic kitchen environment, we would love to hear from you! Apply now to join our team as a Kitchen Porter.

We are seeking a passionate, skilled production kitchen chef with a love for plant-based cuisine to join our dynamic team at Planthood! This role involves cooking and food production, alongside supporting our kitchen management with key operational tasks, including stock management and daily temperature checks. We are a high-growth company that’s served around 4 million meals since 2020 and earned top ratings on Trustpilot. This is an exciting opportunity to grow your career with us as we continue to expand. Role Responsibilities: • Daily kitchen operations, working closely with other chefs to ensure all meals meet our high standards for taste and quality., • Following HACCP and food hygiene procedures., • Engaging in hands-on, physical tasks that involve heavy lifting and frequent movement throughout the shift Ideal Candidate Will Bring: • Solid cooking skills and experience as a chef in a fast paced production kitchen environment., • Great attention to detail with a commitment to high standards., • Strong communication skills, and ability to work well in a team., • Passion for plant-based food, with a positive and solutions-oriented mindset., • Physical stamina, prepared for the physically demanding nature of the role, including heavy lifting (up to 20kg). Requirements: • Experience: At least 2 years in prep and cooking., • Education: Secondary education required, • Language: Fluent spoken and written English, • Certifications: HACCP Level 2 & Food Safety Certification (Preferred), • Eligibility: Proof of eligibility to work in the UK Job Details: • Location: Leyton, London, • Shift Pattern: Must be available to work shifts including Saturday & Sunday. Shifts between hours of 8am and 8pm., • Salary: £14 starting., • Benefits: Free on-site meals, generous holidays, pension scheme, and excellent work-life balance If you're excited about this opportunity but don’t meet every requirement, we encourage you to apply and share what unique skills you bring to the table.

Gaming Machine, Pool Table & Jukebox Service Engineer Location: Hertfordshire, North London and surrounding areas Job type: Full-time, permanent Company: Crystal Leisure Ltd Salary: Competitive, dependent on experience Benefits: Company vehicle, fuel card, tools, uniform and workplace pension About the role Crystal Leisure Ltd is looking for a reliable and practical Field Service Engineer to install, maintain and repair gaming machines, pool tables, jukeboxes and associated leisure equipment across our customer locations. You will work mainly in pubs, clubs and other hospitality venues, responding to service calls and ensuring that equipment is safe, presentable and operating correctly. This is a field-based role involving regular travel throughout Hertfordshire, North London and the surrounding areas. Previous experience with gaming or leisure equipment would be an advantage, although training can be provided to a candidate with strong electrical, mechanical or technical ability. Main responsibilities • Diagnose and repair faults on digital gaming machines, fruit machines and other amusement equipment., • Service and repair pool tables, including coin mechanisms, ball releases, cushions, cloth and levelling., • Diagnose and repair digital jukeboxes, amplifiers, speakers and associated audio equipment., • Install, exchange and remove equipment at customer premises., • Configure equipment, internet connections, routers and basic network settings., • Complete preventative maintenance and equipment safety inspections., • Carry out software updates and basic equipment programming., • Maintain accurate digital job sheets, service records and parts-used information., • Manage spare parts and tools carried in the company vehicle., • Keep equipment clean, secure and professionally presented., • Communicate clearly with venue managers and staff., • Escalate recurring or complex technical faults when required., • Assist with machine collections, cash handling or meter readings where authorised and properly trained., • Follow company procedures relating to security, cash, data protection and health and safety., • Participate in an agreed out-of-hours or weekend call-out rota. Essential requirements • Good practical electrical, mechanical or technical skills., • Ability to diagnose faults logically and work independently., • Basic understanding of computers, software and networking., • Good communication and customer-service skills., • Reliable, organised and able to manage a daily workload., • Comfortable working in pubs, clubs and hospitality venues., • Physically capable of moving equipment safely with appropriate assistance and handling equipment., • Full UK driving licence., • Willingness to travel throughout the company’s service area., • Flexibility to work occasional evenings, weekends and bank holidays as required., • Honest and trustworthy, particularly when working around cash and valuable equipment. Desirable experience Experience in any of the following would be beneficial: • Gaming, amusement or fruit machines., • Pool tables and coin-operated equipment., • Digital jukeboxes and commercial audio systems., • Electronic or electrical fault-finding., • Computers, routers, Wi-Fi and network cabling., • AV, CCTV, alarms or other field-service equipment., • Working in pubs, clubs, arcades or the wider leisure industry., • PAT testing or relevant electrical qualifications. What we offer • Competitive salary based on experience., • Company vehicle and fuel card., • Company phone or tablet., • Tools, equipment and uniform., • Full product and systems training., • Workplace pension., • Holiday entitlement., • Overtime and call-out opportunities., • A varied, hands-on position with opportunities to develop your technical skills., • The opportunity to work with both established leisure equipment and new interactive gaming technology. Working hours The normal working pattern will be agreed with the successful applicant. Because our customers operate within the hospitality sector, some evening, weekend and bank-holiday work may be required. Participation in an on-call rota may also form part of the role. How to apply Please send your CV together with a short explanation of your relevant technical or field-service experience. Applicants from electrical, mechanical, AV, IT, vending, security or similar service backgrounds are encouraged to apply.

Job Purpose To provide a high-quality caretaking, cleaning and grounds-maintenance service for residents living on the estate. The postholder will help ensure that communal areas, estate grounds, facilities and equipment are clean, safe, secure and well maintained. The role also involves identifying and reporting repairs, supporting contractors working on the estate and maintaining positive working relationships with residents and colleagues. The duties listed below are not exhaustive. The postholder may be required to undertake other reasonable duties that support the effective and safe operation of the estate. Main Responsibilities Estate Cleaning and General Care • Ensure estate cleaning frequencies and standards are maintained as directed by the TMO / Estate Manager., • Clean and wash communal areas, including staircases, entrances and other shared spaces., • Clean communal windowsills, glass doors and other accessible communal surfaces., • Remove graffiti where appropriate and report more serious incidents to the Manager., • Carry out litter picking across estate grounds, grassed areas and shrub beds., • Sweep estate areas, pathways and other communal external spaces., • Grit pathways and other areas during icy or hazardous weather conditions., • Ensure estate roads, paths and communal areas are kept clean and free from avoidable hazards., • Undertake general internal upkeep of residential blocks. Grounds Maintenance • Maintain estate grounds to a good standard., • Cut grass and maintain lawned areas., • Tend to shrubs, hedges, flowerbeds and planted areas., • Clear leaves and other garden waste., • Keep external communal spaces tidy, safe and presentable. Repairs, Maintenance and Reporting • Identify and, where possible, address minor incidents of disrepair or breakdown., • Report repairs, damage and maintenance issues promptly to the Manager., • Take appropriate action in emergencies involving repairs or damage., • Maintain communal lighting where appropriate, including changing bulbs., • Report abandoned vehicles and illegal parking to the Manager., • Report any contractors or council operatives observed working on the estate where appropriate., • Keep appropriate records of significant incidents, including fire, burglary, flooding or other emergencies, using agreed systems such as the staff WhatsApp group. Security and Access • Lock and unlock gates and other designated estate access points., • Provide access to authorised contractors when required., • Hold and safeguard keys for communal cupboards, gates and other estate facilities., • Ensure keys are used responsibly and securely at all times. Contractor and Estate Support • Assist authorised external contractors while they are working on site when required., • Help ensure contractors are able to access relevant parts of the estate., • Report concerns relating to contractor activity to the Manager., • Remove lumber and bulky items to the designated estate lumber storage area where appropriate. Tools, Equipment and Stores • Take responsibility for estate stores, tools, plant and equipment used as part of the role., • Use equipment safely and appropriately., • Report damaged or defective equipment., • Keep storage and lock-up areas neat, tidy and free from hazardous materials. Resident and Team Working • Establish and maintain respectful and professional working relationships with residents., • Work cooperatively with colleagues as part of the estate management team., • Work independently when required., • Provide reasonable cover for colleagues when required and agreed with management., • Communicate concerns, incidents and relevant estate matters promptly to the Manager. Health, Safety and Compliance The postholder must: • Follow HLEMB’s health and safety procedures and safe working practices., • Comply with relevant COSHH requirements when handling cleaning products or other controlled substances., • Use personal protective equipment where required., • Report hazards, accidents, incidents and near misses., • Help maintain safe working and storage areas., • Follow HLEMB’s Equal Opportunities and Diversity Policy in carrying out all duties and responsibilities., • Undertake appropriate training required for the role. Person Specification Essential Criteria Applicants must demonstrate: • Ability to successfully complete an Enhanced DBS check where required before taking up the post., • Commitment to HLEMB’s Equal Opportunities and Diversity policies., • Basic numeracy and literacy skills in English., • Good verbal communication skills., • Good timekeeping, reliability and punctuality., • Physical fitness appropriate to a role involving manual work and some heavy lifting., • Previous caretaking, estate services, cleaning, grounds-maintenance or similar practical experience., • Ability to identify and report repairs and matters of disrepair., • Ability to look after estate tools, equipment and keys responsibly., • Ability and willingness to work outdoors in a range of weather conditions., • Ability to work both independently and as part of a team., • Flexibility to provide reasonable cover when required., • Willingness to undertake relevant training and develop new skills., • A professional, responsible and honest approach., • Ability to understand basic technical or operational information., • Ability to use a mobile phone for work-related communication and reporting. Desirable Criteria It would be advantageous for applicants to have: • Knowledge of health and safety requirements relevant to caretaking, cleaning or grounds maintenance., • Previous experience of working with COSHH-controlled substances., • Experience of cooperative housing, social housing, resident management or a similar community-based environment., • General IT skills., • Ability to provide brief written reports outlining issues identified and action taken. Additional Requirements This job description provides an overview of the main duties associated with the post. It is not intended to be an exhaustive list. The postholder may be required to undertake other reasonable tasks that fall within the scope of the role and are necessary for the smooth, safe and effective operation of the estate.