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Position Overview: We are seeking a dynamic and experienced Customer Service Supervisor to join our team. The ideal candidate will have a strong background in the car spare parts industry and proven experience in a similar role. As a Customer Service Supervisor, you will be responsible for supervising and coordinating the activities of our help and advisory services team, ensuring exceptional customer support and satisfaction. Key Responsibilities: Directly supervise and coordinate the activities of help and advisory services to provide support for customers and users. Liaise with clients and handle more complicated or sensitive complaints and queries. Develop and plan training programs for team members to enhance their skills and knowledge. Establish and monitor work schedules to meet the organization's requirements and ensure optimal customer service coverage. Discuss customer responses with managers to improve the product or service provided and resolve operational problems effectively. Qualifications: Proven experience working in the car spare parts industry in a similar role. Excellent leadership and interpersonal skills with the ability to motivate and inspire team members. Strong communication skills, both written and verbal, with the ability to effectively liaise with clients and internal stakeholders. Exceptional problem-solving abilities and a customer-centric approach. Proficiency in relevant software applications and customer service tools.
We are looking a for a Chef de Partie to join us at our luxury 5 star hotel in London. Live in option available You must be an excellent chef with over 3 years experience ideally working in the same establishment for minimum 2 years as this shows us that you are a loyal candidate. Responsibilities: Assist the head chef and sous chef in providing catering service to customers and clients Assist the head chef in covering for sous chef when on leave Assist in maintaining an efficient ordering system in accordance with company policy Assist in maintaining an efficient kitchen record system in line with company policy Manage deliveries and stock rooms in line with company policy Control stock; reduce waste and drive sales Complete all records as directed accurately and in timely manner Provide and efficient and friendly service to customers and serve customers in a timely and efficient manner if required Ensure all areas within kitchen control are clean, hygienic and tidy at all times Ensure the safety and security of company and client property and money Comply with all Company and Client policies and procedures, statutory regulations relating to your work place, this will include but not limited to fire; health and safety; hygiene; working safely; CoSHH. Report all complaints and compliments to line manager, taking action where practicable Report any incidents of accident, fire, theft, loss, damage, unfit food or other irregularities to line manager, taking appropriate action where possible If this sounds like you please apply now!
Welcome to Mimi's Café Bistro, where we blend the art of coffee making with the craft of bistro dining. Our café offers a charming escape from the hustle and bustle, serving up specialty coffee drinks and freshly made dishes. At Mimi's, we're committed to delivering exceptional service and creating memorable experiences for our guests. Are you passionate about both coffee and food? Join our team as a Barista/Café Server & Bistro Food Handler, where you'll have the opportunity to showcase your skills in both areas. As a vital member of our team, you'll not only craft and serve artisanal coffee beverages but also assist in preparing and serving our mouthwatering bistro dishes. From brewing the perfect cup of coffee to plating delectable brunch specials, you'll play a pivotal role in delighting our guests and creating a welcoming atmosphere. Responsibilities: - Prepare and serve a variety of coffee drinks, teas, and other beverages with precision and care - Assist with food preparation, including assembling sandwiches, salads, and other bistro items - Ensure all food items are presented beautifully and adhere to our quality standards - Engage with customers in a friendly and attentive manner, taking orders and providing recommendations - Handle cash and card transactions accurately and efficiently - Maintain cleanliness and organization of the café counter, kitchen area, and dining space - Uphold food safety and hygiene standards at all times - Collaborate with team members to ensure smooth operations and exceptional service. We’re looking for someone with: - Previous experience in a café, coffee shop, or restaurant environment preferred but not required - Barista training/certification and/or food handling experience is a plus - Strong multitasking skills and ability to thrive in a fast-paced environment - Excellent communication and interpersonal skills - Attention to detail and a passion for delivering high-quality products - Flexibility to work mornings, evenings, weekends, and holidays as needed. Benefits: - Competitive hourly wage - Flexible scheduling options - Employee discounts on food and beverages - Opportunities for cross-training and skill development - Supportive and inclusive work environment Join our team and be a part of the Mimi's Café Bistro experience! To apply, please submit your resume and a brief cover letter detailing your relevant experience and why you're excited about the opportunity to work with us. We look forward to hearing from you!
We are looking for a Warehouse Operative/ Retail assistant to join our team. Our operational hours are: Monday-Saturday: 10:00 - 19:00. Sunday: 10:00 - 16:00. Main responsibilities: Picking and manually handling stock Making sure stock is received, stored, packed and transported according to the highest standards Maintaining a clear and tidy warehouse and ensure any potential hazards are dealt with safely, quickly and efficiently To have passion about delivering great customer service Reliability and punctuality The ability to adapt to working in a fast-paced ever-evolving environment Having a key role in supporting our store colleagues by making sure orders are assembled correctly Using tools provided and training material provided efficiently Taking responsibility for your own and others safety whilst at work Using your Mechanical Handling Equipment efficiently Working both independently and as part of a team
Are you passionate about sales and ready to take your career to the next level? Look no further! We are currently seeking a talented and motivated salesperson to join our team. As a Sales Representative with us, you'll have the opportunity to: Work with an innovative and growing company Sell cutting-edge products/services Develop and maintain relationships with clients Enjoy competitive compensation and bonus opportunities Receive ongoing training and support to help you succeed Requirements: Proven track record in sales Excellent communication and negotiation skills Ability to work independently and as part of a team Strong customer service orientation