Trabajos customer service manager en EnfieldCrear alertas

Leisure Duty Manager – North London | Enfield | £17 per HourLocation: Enfield, North LondonJob Type: Zero HoursAssignment Rate: £17 per hour, paid fortnightlyAbout the Role4Leisure is currently recruiting for an experienced Leisure Duty Manager to join a busy leisure facility in Enfield, North London.This is an exciting opportunity for an experienced leisure professional looking for a flexible position within a fast-paced, customer-focused environment. As Duty Manager, you will be responsible for overseeing the day-to-day operation of the facility, supervising staff, managing incidents and ensuring consistently high standards of health and safety, cleanliness and customer service.Key ResponsibilitiesOversee the day-to-day operational management of the leisure facility.Supervise, support and motivate front-line leisure staff.Ensure effective shift handovers and smooth transitions between teams.Monitor and maintain high standards of cleanliness, safety and presentation across the site.Manage incidents effectively and complete accurate incident and accident reports.Administer first aid when required and respond appropriately to emergencies.Maintain compliance with relevant leisure industry regulations and standards.Provide excellent customer service and deal professionally with customer queries or concerns.Support the wider management team with the safe and efficient running of the facility.Essential Requirements Valid National Pool Lifeguard Qualification (NPLQ).Pool Plant Operator (PPO) qualification/certificate.Enhanced DBS check or willingness to obtain one.Previous experience working as a Duty Manager, Leisure Duty Manager or in a similar leisure management role.Strong understanding of health and safety, pool safety and leisure facility operations.Excellent communication, leadership and customer service skills.Pay & Benefits £17 per hourPaid fortnightlyFlexible zero-hours contractOpportunity to work within a busy professional leisure facilityOngoing support from the 4Leisure teamIf you are an experienced Leisure Duty Manager with an NPLQ and are looking for your next opportunity in North London, we'd love to hear from you.Apply today to join the 4Leisure team.TPBN1_UKTJ

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. As a Senior Consultant in our European Professional Services team, you will partner with top global pharma organisations to solve critical business challenges. By implementing Veeva’s Commercial Cloud products (PromoMats/DAM, and Medical), you will deliver cutting-edge, AI-powered solutions that drive the life sciences industry toward more connected, data-driven customer relationships. You’ll lead business process due diligence, design and implement robust and scalable solutions, and drive successful projects, through a variety of roles including Project Manager, Lead Solution Architect and PO/Business Analyst. What makes us different: • Autonomy and high trust and ownership culture: passion and effort directly lead to opportunities and real ownership from the start, • Collaboration without competition: peers root for each other’s success, leadership is entirely accessible, and we tackle complex problems with a strict "no-ego" approach., • Meaningful Industry Impact: know your work makes a difference, by helping life sciences companies operate more efficiently and effectively The ability to travel domestically and abroad is required (VISA not being handled by Veeva). The ideal candidate will be fluent in English and ideally one of the following languages: French, German, Italian, or Spanish. The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin), but other EU locations will be considered. • Own delivery for implementation projects in project manager, functional analyst, solution architect, and stream lead roles, • Collaborate with business and technical stakeholders to drive the optimization and harmonization of business processes, and translate them into actionable and scalable solutions, • Build and maintain trusted advisor relationships with customer stakeholders across enterprise and smb organizations, • Provide technical leadership and mentorship to internal teams and implementation partners, • Contribute to internal initiatives to continuously improve service quality and delivery frameworks, • 5+ years of experience in technology implementation projects in one of the following roles: Project Manager, Functional Analyst, Solution Architect, • Hands-on experience and confidence with Veeva PromoMats, Veeva Vault Platform, or Salesforce.com Platform, • Experience working with a Pharmaceutical, Consumer Health or Medical Device organization, • Strong consulting background with proven ability to architect, drive best practices, and manage stakeholder relationships, • Strong and effective communication and presentation skills, • Ability to work independently in a fully remote environment across multiple assignments, • Able to travel approximately 20%, • Fluent in English (written and spoken), • Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Vodori, etc., • Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc., • An understanding of Claims, DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA), • Understanding of life sciences compliance and computer systems validation requirements (e.g. GxP, GcP), • Project management certification (e.g. PRINCE2, PMP), • Veeva certification, • Experience with product pre-sales, solution consulting, or engagement management We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Ocean Export Manager (Mon-Fri 08.45-17.15. Office based) \n We are seeking an experienced and motivated Export Ocean Freight Manager to oversee and manage the day-to-day operations of our clients Ocean Export department. The successful candidate will be responsible for leading a team, ensuring operational excellence, maintaining strong customer relationship and driving service quality whilst ensuring compliance with industry regulations. \n The ideal candidate will have a strong background in freight forwarding, ocean exports and operational management, with excellent working knowledge of CargoWise. \n Operational Management \n\n • Manage the daily activities of the Ocean Export department.\n, • Oversee export shipments from booking through to final destination.\n, • Ensure all shipments are processed accurately and within agreed service levels.\n, • Ensure all export documentation is completed correctly and in compliance with international shipping regulations.\n, • Maintain excellent relationships with container shipping lines, overseas agents, hauliers and other service providers.\n\n Team Leadership \n\n • Lead, motivate and develop the Ocean Export team.\n, • Conduct performance reviews and support employee development plans.\n\n Financial Responsibilities \n\n • Ensure all shipment files are billed accurately and within required timescales.\n, • Monitor departmental profitability and gross profit performance.\n, • Approve supplier invoices and resolve any discrepancies.\n, • Identify opportunities to maximise revenue and improve margins.\n\n Compliance & Quality \n\n • Ensure compliance with HMRC requirements, UK/EU customs regulations and company procedures.\n, • Maintain awareness of industry regulations and market changes.\n, • Support internal and external audits when required.\n\n Systems \n\n • Utilise and maintain accurate records within CargoWise One.\n, • Produce departmental reports and KPI metrics using CargoWise and internal reporting tools.\n\n Skills & Experience Required \n Essential \n\n • Minimum 5 years' freight forwarding experience within Ocean Exports.\n, • Previous supervisory or management experience.\n, • Strong operational knowledge of FCL and LCL export shipments.\n, • Proven experience using CargoWise One.\n, • Excellent understanding of international shipping documentation and procedures.\n, • Strong commercial awareness and financial understanding.\n, • Excellent communication and customer service skills.\n, • Ability to work under pressure and manage multiple priorities.\n, • Strong problem-solving and decision-making abilities.\n\n Desirable \n\n • Customs clearance knowledge.\n, • Dangerous Goods awareness.\n\n Key Competencies \n\n • Leadership\n, • Team Development\n, • Customer Focus\n, • Commercial Awareness\n, • Attention to Detail\n, • Planning & Organisation\n, • Problem Solving\n, • Communication\n, • Relationship Management\n, • Results Driven\n\n Benefits \n\n • Competitive salary\n, • Pension scheme\n, • Annual leave entitlement\n, • Career development opportunities\n, • Company training programmes\n, • Employee assistance programme\n, • Performance-related bonus (where applicable)\n\n

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Hi, we’re Griffin. We’re a fully regulated UK bank that powers the accounts and payments offerings of product-led fintechs and platforms like Uber, Yonder, Prosper, and Sidekick. By doing the heavy lifting behind the scenes, our customers can focus on what they do best - delivering amazing customer experiences. We’ve grown rapidly since our launch in 2024, and today provide the banking backbone behind products in remittance, payroll, wealth, insurance, proptech, payments, neobanking and more. We’re moving into card issuing, stablecoin infrastructure, and agentic finance next as we continue to support the next generation of product-led companies. _ We believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments and have done our best to create such an environment at Griffin. People who thrive here don’t require much hand-holding, and go out of their way to figure out how to contribute in the most valuable way possible. We've been remote-first since we were established in 2017 and we remain so today. Work here is asynchronous and fully flexible - because we want to be a part of your life in a way that helps you to get the most out of both your work and home life. We understand that our culture and ways of working aren’t for everyone, and we’re very intentional about our hiring process as a result. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. Our strong culture has helped us to remain a mission-driven company as we have scaled, and gives our people a clear, explicit operating framework and the space to focus on delivering real value for our customers. _ The Craft function has seven small, cross-functional engineering teams - each with engineers, an engineering manager, and a product manager, working closely with designers. You'll join one team that owns a product area end-to-end. When we start work, we explore multiple solutions before picking one. You'll write RFCs, build proof-of-concepts, and run experiments to validate approaches. Once we commit to building something, we care about maintainability more than cleverness, observability more than hoping it works, and scalability more than premature optimisation. We ship quality code over hitting arbitrary deadlines. Once something goes live, we refactor the rough edges rather than polish what's already working Right now, we're building card issuing from scratch, going direct on Faster Payments, enabling cross-border payments, and building term deposit accounts. Day to day, this means: writing the reconciliation systems that process millions of FPS transactions, implementing double-entry accounting that tracks card spending and settlements, designing webhook infrastructure with message signing and replay protection, building API versioning that lets us evolve without breaking customers, or creating payment approval workflows that satisfy both user experience and compliance requirements. Success here is about impact beyond your own code: improving how we work, making other engineers more productive, and building systems that our customers (other developers) actually want to use. This looks like: redesigning the transaction reconciliation service to handle 10x throughput before we hit FPS volume limits fixing the root cause of webhook delivery failures so we stop getting paged at 3am building a Bazel rule that cuts build times in half for the whole team writing an RFC that becomes the pattern we use for all event-driven services pairing with another engineer to help them reason through FoundationDB transaction semantics owning card issuing from initial RFC through to processing the first live transaction - making every architecture and implementation decision along the way. The technical decisions on your projects - you'll write the RFCs, choose the architecture, and decide when to extend existing systems versus rebuild them Delivery from customer problem to live feature - you'll work with PMs to shape what gets built, then own getting it into production Setting technical direction - your code reviews, implementation patterns, and architectural choices influence how the wider team builds software Production responsibility - the systems you build are yours to monitor, debug, and improve when issues arise You'll fit well here if you come from one of these backgrounds: Functional programming - you've shipped production Clojure, Elixir, Erlang, Haskell, Scala, or Scheme in a professional setting, or you've built substantial personal projects that demonstrate deep functional programming experience Fintech domain expertise - you've worked in payments, accounts, ledgers, or compliance where you've dealt with money movement, reconciliation, and regulatory requirements Beyond that, you'll need: Strong software fundamentals and distributed systems knowledge - you understand consistency models, idempotency, and the failure modes that actually matter in production Experience working in product-focused, collaborative teams - you've shaped what gets built alongside PMs and designers, not just implemented specs Comfort with startup pace and ambiguity - priorities shift, requirements evolve, and you adapt without needing perfect clarity upfront We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Remote-first flexibility: Work from anywhere in the UK Time off: 25 days’ holiday, bank holidays and a winter break (we shut down between Christmas and New Year) Share options: Own a part of what we’re building together Work from abroad: Up to 20 days a year Pension: Auto-enrolment into our Penfold scheme Insurance: Private medical with Bupa (including family cover) and life insurance with AIG Wellbeing: 1:1 coaching and therapy session available through Oliva Family leave: Enhanced parental leave with up to 6 months on full pay after two years’ service AI tools: Everyone has a Claude subscription on us and access to other premium tools Your setup: We’ll support you in creating a comfortable and effective WFH environment. As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks. We move as fast as possible, but it normally takes us about 2-3 weeks to get to know to each other. Step 1: An initial phone call with our Talent Team for us to tell you more about Griffin and learn about your recent experience. Step 2: A task based on what you’ll be doing on a day to day at Griffin. Step 3: Meet your manager to talk through your experience and how that relates to the requirements. Step 4: Meet with peers in your team for a more in-depth technical interview. Step 5: Culture and Founder interview: Learn more about this here. Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We trust people to do great work wherever they are. We hire across the UK and most of our team works remotely full-time. We have a small London office in Moorgate for those who want it, and about a third of the company is close enough to use it occasionally, but there's no expectation to be there. What matters is the work, not where you do it. At Griffin, we’re looking for people who instinctively vibe with our values, behaviours and mission. You’re encouraged to apply, even if your experience doesn’t tick every box. Careers, like life, can take many twists and turns. Your technical expertise and path to where you are today will stand out. We're committed to creating a place where everyone belongs and we welcome diverse perspectives, backgrounds and people who are ready to build a global platform for programmable finance

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

About OneView Commerce Retailers with thousands of shops have had two options, and neither is good. Web-native platforms move fast but were never built for a shop floor. Legacy store systems were built for the shop floor but take a year to change anything. OneView Commerce is the third option: a headless commerce platform for physical retail that lets the world's largest retailers innovate just as quickly as the smaller ones. We ship store experiences that deploy fast out of the box, and we give retailers the freedom to build their own on top of a headless transaction engine engineered for the physical store rather than the browser. Our customers are global retailers who build on OneView because it lets them keep moving: new journeys, new channels, and new store formats ship continuously rather than waiting on the next multi-year programme. Founded in 2010 to close the gap between fast-moving e-commerce and slow-moving in-store systems, OneView's founding principle is a single view of customers, orders, and inventory throughout the shopping journey. That remains our mission as we enable retailers to deliver exceptional store experiences that build loyalty. We are a remote-first team with Viewers working across the globe, and we operate as a trusted provider of digital commerce systems for leading retailers. Position Summary OneView is looking for an experienced Product Manager to own the vision, strategy, and backlog for the store experience: the front-end applications that store personnel use to serve customers, take payment, manage cash, handle stock, and get through a shift. Reporting to the Chief Product Officer, this Product Manager owns the store experience for the front-end development team building it. The retail estates we build for encompass thousands of stores, so decisions made in this role change what tens of thousands of store colleagues around the world do every shift. The store experience is where our platform meets the person serving the customer, so the role starts with the user. You will plan and run research with store associates and managers, form a clear point of view about what the store actually needs, translate that into design direction a UX designer can act on, and then write the specifications, user stories, and acceptance criteria that turn it into shipped software. You will be supported by a UX designer, and you will be the person who knows what the design has to achieve and why. This is a role for someone both experienced and confident enough to set direction and argue for it in front of head office business and technology leaders, and still willing to get their hands dirty in the backlog. You will decide without waiting for consensus, and own the outcome either way. We are also looking for someone who wants to improve how we build, not only what we build. We use AI throughout our day-to-day work and expect you to find uses for it we have not thought of. We also expect you to be able to do this job well if it were switched off tomorrow, because the creativity, judgment, and relationships that make the work good are yours rather than the tool's. Responsibilities • Own the product vision and strategy for the store experience, and keep it aligned with the commercial objectives and the revenue that those store journeys carry., • Plan and run user research with store personnel: store visits, observation, interviews, usability testing, and post-release feedback. Turn what you find into evidence that changes the backlog., • Translate research findings into clear design direction for the UX designer: the problem to solve, the users and journeys affected, the constraints that apply, and the outcome the design has to achieve., • Manage the backlog: create and prioritise epics and user stories, define acceptance criteria, and keep a ready, prioritised queue ahead of the team., • Rank work with stakeholders by value and return on investment, and re-cut priorities during the sprint when progress or circumstances change., • Define the interface requirements between the front-end store experience and the platform services behind it, working with solution architects, integration leads, and platform engineers., • Represent the store user in every forum where the experience is decided, including design reviews, architecture discussions, and governance forums., • Ensure that Scrum team deliverables meet agreed standards for quality and non-functional requirements, with particular attention to accessibility, performance on store hardware, and behaviour when connectivity drops., • Own the release plan for the store experience, and set expectations for when new functionality lands., • Update or draft the documentation for every feature at the moment it ships, across functional descriptions, technical documentation, release notes, and training material., • Coordinate dependencies with other development teams, platform teams, and third parties whose work the store experience relies on, and surface conflicts early. Required skills & Experience • 3+ years as a Product Manager or Product Owner on customer-facing or associate-facing software. Point of sale, self-service, or store operations experience strongly preferred., • Has owned product vision and strategy, and writes user stories and acceptance criteria personally., • Decisive, and right most of the time. Owns the calls that go badly, spots them early, and adjusts. We do not decide by committee., • Has planned and run research with real users in their own working environment, and can name the product changes it produced., • Reads wireframes, prototypes, and design systems fluently, and briefs a designer precisely enough that the first design comes back close to right., • Understands how a store actually runs, from staffing pressure to queues to peak trading, and designs for the user under pressure rather than the ideal one., • Communicates credibly with a store associate and a head office technology leader on the same day. Takes technical critique on the merits, without ego., • Writes testable, complete, unambiguous acceptance criteria that account for adjacent features, integrations, and existing platform behaviour., • Sound grasp of cloud-native, API-first architecture and how a headless front end consumes platform services, enough to judge the cost of a requirement before committing to it., • Defends a backlog ranking to the people funding it., • Has run a dependency tracker that the rest of the delivery actually used, spanning internal teams and external suppliers., • Stands behind the documentation they ship, and catches drift between what shipped and what it says., • Can do all of this unaided. AI tooling is expected, but the judgement behind the strategy, the stories, and the acceptance criteria must be their own. Preferred skills & Experience • Has personally identified, designed, tested, and implemented an improvement to the practice of product management, and can show that it made the requirements, user stories, and acceptance criteria handed to their teams significantly better., • Treats the quality of what reaches the team as something to be engineered rather than a matter of personal diligence. Has built the assets that make that repeatable, for example prompt sets, story and acceptance criteria patterns, traceability checks, or review passes that catch ambiguity, gaps, and untested edge cases before a developer ever meets them., • Experience delivering against a formal accessibility conformance obligation, for example WCAG 2.1 or 2.2 at level AA., • Experience shipping the same experience across several device form factors and operating systems, for example a fixed desktop, a handheld device, and a self-service unit., • Experience on a product where design approval sits with the customer, so direction has to be agreed rather than asserted., • Time spent working in a store, or in a field role supporting stores, at any point in a career. Why OneView Alongside the global retailers we already serve, we have just been selected by one of the largest store networks in the world to replace their legacy store system, and are actively pursuing more of the retailers who have decided that decades of accumulated inertia is a problem worth solving properly. The person in this role will be on that work from the start. Work of that size only moves quickly in a company built for it. Ours is. Our teams operate with real independence and the authority to set their own direction. Nobody here waits to be told what the priority is, and nobody needs a committee's permission to fix something that is plainly broken. We are always looking to change, to evolve, and to accelerate, and we do not merely encourage our people to identify what should be done differently; we expect it of them. When they do, they have the support of their team and of leadership to make the change stick. If you have spent time in a larger organisation where you could see improvement opportunities clearly and never got the room to implement them, that is the frustration we are built to remove. We are looking for people who find that prospect exciting. If you would rather be handed a roadmap than build one, this will not be the right fit. We're building a team that does great work and enjoys doing it, and it shows: OneView has been named one of Built In's Best Places to Work for three years in a row. Our leadership team brings decades of experience across software development, delivery, sales, and marketing, so the independence comes with people who know the terrain and will back your judgement. Join us as we work with global retail leaders to innovate everything. OneView Commerce is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We do not accept CVs from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Applicants must have current, ongoing right to work in the UK. OVC is not a licensed visa sponsor and is unable to sponsor a Skilled Worker visa or any other employment visa for this or any role, now or in the future. Evidence of right to work will be required prior to any offer of employment.

BRANCH MANAGER Are you looking for a challenge in a fast-paced environment? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As Branch Manager, you will be responsible for leading and developing a great team whilst striving to exceed your KPIs. You will drive the branch forward by increasing business levels and ensuring premier quality service to new and existing customers. The role will involve recruiting, training, and managing the staff within the branch with the assistance of the in-house HR and Recruitment teams. At Switch Car Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? Company Car 30 days holiday, inclusive of bank holidays Contribution to Group Personal Pension Scheme Access to our Switch Savings platform, an employee discount scheme offering huge savings across multiple retailers Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments above your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have previous management experience in the service industry. Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? In your role, you will oversee the smooth running of your rental branch and exceeding customer expectations. In a typical day, you will ensure all reservations, bookings and enquiries are handled promptly and efficiently whilst identifying sales opportunities and motivating your team in upselling. You will manage the damage process and ensure your team are fully trained on the process and ensure all service level agreements are met. As this is a fast paced, and sometimes a high-pressure environment, you will need to always project an upbeat and professional persona to help your team's morale. This role is 40 hour per week contract, working across the week as branches are open on the weekend. About us : We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 81 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. Apply now ! TPBN1_UKTJ

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Aveni is redefining how financial institutions use AI. We build production-ready agentic systems that reshape how banks, advisers, and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. Recognized as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025, we are backed by leading investors and supported by major financial institutions as we scale rapidly amid accelerating AI adoption in financial services. Our platform enables some of the UK’s largest financial institutions to deploy AI safely in FCA-regulated environments, powering everything from compliance monitoring to AI-driven adviser guidance. We are seeking a Product Manager – Assurance to play a central role in Aveni’s Assurance portfolio: products that help financial services firms govern, test, and assure AI agents and human interactions across the customer journey. This role is primarily focused on Agent Approve, Aveni’s pre-deployment simulation and testing product, with additional responsibility for Detect, our post-interaction compliance assessment product. Agent Approve is a growth-stage product operating in a dynamic regulatory environment. You will own the product from discovery through commercial readiness, helping define Aveni’s position in an emerging market. This is a hands-on, high-ownership product role. You will collaborate closely with the Head of Assurance Products on strategy and roadmap direction while independently driving discovery, prioritisation, delivery, and go-to-market readiness. You will work with engineering, design, customer success, marketing, and commercial teams to turn complex customer and regulatory problems into clear, valuable, and shippable product outcomes. You are well suited to this role if you enjoy operating in ambiguity, can bring structure to complex problem spaces, and possess the judgement to prioritize effectively, distinguishing what matters, what can wait, and what needs validation before building. Own the Agent Approve and Detect product roadmaps from problem discovery and opportunity sizing through prioritisation, delivery, and launch readiness. Lead continuous discovery with customers, prospects, and internal stakeholders, developing an evidence-based view of market direction and urgent problem areas. Translate ideas and customer problems into low- and high-fidelity prototypes to validate assumptions early, reduce delivery risk, and accelerate decision-making. Collaborate closely with engineering and design to convert strategy into executable delivery plans, maintain a prioritized backlog, and support squads through delivery. Build strong relationships across engineering, commercial, customer success, and marketing, serving as a trusted voice on what we are building, why it matters, and how it supports Aveni's Assurance portfolio. Stay current with industry trends, regulatory developments, and competitor activity in financial services compliance, QA technology, and AI assurance, ensuring product decisions are grounded in market context. Use data and metrics to inform prioritization, define product KPIs, and measure the success of features and capabilities. Proven experience as a Product Manager in a B2B SaaS environment, ideally owning a roadmap from discovery to delivery. Domain expertise in financial services, compliance, risk, or regulatory technology, and experience leading stakeholder discovery and translating insights into product strategy. Strong product judgement, clear communication skills, and confidence in shaping problem spaces, defining direction, defending prioritization decisions, and explaining trade-offs to diverse audiences. Analytical rigor, comfort using data to guide decisions, and ability to build trusted relationships with engineers, designers, and senior commercial stakeholders. Self-directed, proactive individuals comfortable in early-stage or ambiguous product environments where the path is not fully defined. Experience with AI-powered products, analytics, or model-driven tooling; familiarity with FCA regulatory frameworks, Consumer Duty, or conduct risk. Exposure to pre-deployment testing, quality assurance, or compliance workflows. Experience writing compelling product narratives for commercial or go-to-market purposes, especially relevant for the growth-stage nature of Agent Approve. You will work on complex and meaningful challenges at the intersection of AI, regulation, and financial services. You will help shape a product category that is growing in importance as financial institutions move from experimenting with AI to deploying it safely, responsibly, and at scale. You will have real ownership, visibility, and the opportunity to influence both product direction and market positioning during a pivotal stage of Aveni’s growth. Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform for selecting the benefits that matter most to you Life insurance, income protection, critical illness cover, and pension with up to 5% matched employer contribution Private health and dental care At Aveni, we believe diversity drives innovation. We strive for an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you are passionate about technology and its role in shaping the future of financial services, we encourage you to apply—even if you do not meet every requirement. We would love to hear from you if you believe you could be a great fit.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Job title: Customer Retention Agent Salary: £26,436 with uncapped commission 40 hours per week: Monday to Friday 1pm-10pm (Some weekend working required- 1 in 6 weekends, either Saturday or Sunday) About the role: Customer success is the foundation of business success. As this company has been built on retaining customers for long periods of time, when a customer leaves - this company takes it personally. As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn and contacting customers at risk of churn or canceling in a timely manner. This role is Monday to Friday, 1:00pm - 10:00pm (UK time), supporting our US customer base. These hours ensure we're available when our customers need us most. Being a confident negotiator, experienced in account management and comfortable handling difficult conversations, you will be tenacious in your desire to retain customer business. You will also proactively contact customers to improve their experience, and will be the first point of call to deal with cancellations, billing enquiries, customer retention and complaints. Responsibilities. • Retain customers, contributing the company goal of a 1% churn of customer base., • Proactively speak to customers with outstanding debt, to reduce the number of customers owing funds and identifying gaps in process to prevent repeat offenses., • Manage all canceled customers and outbound activity. This includes taking ownership of your personal cancellation queue by contacting all customer cancellations within 24 hours, and seeking to reactivate accounts where possible., • Use Net Promoter Score results from cancellations to address detractor issues., • Be the first escalation point of contact for customer complaints and cancellations, ensuring compliance with terms and conditions and effectively resolving complaints with the Customer Experience Team., • Answering customers' billing and subscription queries., • Maintain a high volume of outbound activity to nurture meaningful relationships with customers, understand customer needs and support business growth., • Ensure all customers understand the value of the company’s products and services., • Deliver against KPIs in key areas of activity and productivity., • Optimize customer experience by effectively utilizing the CRM., • Follow all relevant processes and proactively give feedback to improve them. Why EposNow… Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone. We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia. Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us! Benefits: • Casual dress, • Company events, • Company pension, • Employee discount, • On-site parking, • Referral programme Our Interview Process Stage 1 – Initial Conversation- A short telephone conversation with a member of our Talent Team. Stage 2 – Hiring Manager Interview- A face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role. We aim to keep our recruitment process straightforward, engaging and respectful of your time.

Salary: Competitive Salary + Bonus + Excellent Benefits Sales Office Manager - Brimsdown - Pipe & Climate Centre So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Office Manager based in Brimsdown you’ll be responsible for: Managing a team of 7, this includes being responsible the Sales Advisor on the Trade Counter. Supporting with team development and performance reviews. Sales and Margin growth and supporting the GM with all aspects of the P&L. Managing large projects and call-off orders for our customers. Ensuring the team are proactive in following up quotes and making proactive calls. Building relationships with all our key stakeholders. Customers, External Sales Teams, Suppliers and Internal business functions. Supporting the branch with all KPI’s outlined by the business. Working closely with the GM & Ops Manager to ensure we provide our customers with a first class service. This is a full-time, permanent role working 40 hours a week. Bi-weekly shift pattern of 7.30am to 16.30pm and then 8.00am to 5pm. And here’s what we’d like you to have: Customer focused. Good communication skills for all levels of the business. Confident with Microsoft Office Self-motivated and sales driven. We look forward to receiving your application! #ACHS150

About The Sofa Delivery Company At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether youre in the warehouse, out on the road, or in a customers home, at The Sofa Delivery Company, youll deliver moments that matter. Heres what we offer: The Highlights: Great Pay: A competitive salary of £28,189 per annum (£13.72 per hour) plus an annual bonus of up to £2000 (paid quarterly) for delivering an amazing service. Location supplement of £2,000 The Ultimate 4-on, 4-off Balance: Work 7am 7pm and then enjoy 4 days to relax, recharge and enjoy life outside of work, including annual leave, thats the equivalent of working less than 6 months of the year! Its predictable, guaranteed (39.35 hrs/week), and permanent. Stress-Free Routing: No guesswork. Our 'Apollo' route planner creates efficient journeys to take the stress out of route planning Enjoy driving vehicles that are well maintained No Experience? No Problem: If you have a valid driving licence (max 6 points), well provide the full, paid training you need to succeed. Career progression Theres more Generous Discounts: 30% off DFS and Sofology products for you, plus 15% for friends and family. Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services. Career Growth: Tools, training, and support to help you grow with us. Enhanced Leave: Maternity, paternity, adoption leave, and more. Youll work as part of a skilled 2-person delivery team, completing 1015 deliveries a day and installing furniture in customers homes. This is a hands-on, physically demanding role involving regular lifting of heavy items and navigating stairs and tight spaces. If you take pride in doing a job properly, youll thrive here. What you'll be doing Complete all deliveries into customers homes in a safe and professional manner. Communicate effectively with the customer prior to delivery to ensure that they know youre on your way to their address. Ensure furniture is delivered to the room requested by the customer and that we do not leave them with any rubbish to dispose of. Represent The Sofa Delivery Company values and those of our brand partners in everything that you do. Work with your team and senior managers to provide feedback and continually improve the standards of service we offer. Carry out daily inspections of allocated vehicles and equipment, informing the line manager of any defects/missing items immediately. Comply with all driving laws as defined by the government and all company policies and procedures. The role is for you if... Youre ready to work as part of a supportive two-person team. Youve held a valid drivers licence for 12 months with less than 6 points Youre great with people and enjoy helping customers. Youre comfortable installing and lifting heavy furniture in different home settings. You take pride in your work and value safety of yourself and those around you. We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you. TPBN1_UKTJ

We are looking for hardworking technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to craft and build reliable, scalable systems using our data platform. Our team is made up of hardworking software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales reps and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. As MongoDB continues to expand product offerings and features within the MongoDB Atlas Data Platform, MongoDB is seeking an expert in application search. This role will focus on being a product specialist of Atlas Search within the presales organization. Beyond the normal tasks of a MongoDB Solutions Architect, this specialist role will operate in a worldwide team, assist in the most complex search deal cycles, assist in search enablement, and work closely with the Atlas Search product team to close the feedback loop and further enhance the product moving forward. This includes both lexical and semantic search offerings. This role will be based remotely in Barcelona, Dublin & London. • 3+ years of search expertise (Elasticsearch, Lucene, Solr, Algolia, Lucidworks, or similar), • 3+ years of software development experience, • 3+ years of pre-sales experience with enterprise software, • Solid understanding and ability to code with two or more modern scripting languages (e.g. Python, Node.js, etc) and/or popular programming languages (e.g. C, C++, C#, Java, etc), • Experience with scalable and highly available distributed systems, • Excellent presentation and interpersonal skills, • A Bachelor’s degree or equivalent work experience, • Ability to travel approximately 25% of the time, • Experience selling databases and/or deploying applications with any of the major cloud providers, • Experience with database programming and data models, • A MongoDB Certification, • A major cloud provider certification, • Design systems, applications, and infrastructure to help drive software development projects using MongoDB and the Atlas Developer Data Platform (DDP), • Advise customers on architectures, patterns, and strategies for making the best use of MongoDB, • Expertly articulate the business value of MongoDB solutions, • Align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel, • Translate technical concepts and patterns into business benefits for management and executives, • Act as a liaison, collecting feedback from the field to relay back to the Product Management team, • Help drive demand through participation in both industry-known trade-shows as well account-based marketing events, • Demonstrate resilience and sound judgment in dealing with business challenges, • Proactively seek opportunities to support and mentor other pre-sales team members and share standard methodologies, • Help enable other solutions architects with knowledge on search technical and business concepts as well as build tools to allow other SAs to demonstrate these concepts, • Assist in the direction of Vector Search and AI/ML through taking customer needs and interactions to Product Management, • Embody _ in our interactions with internal teams and customers, • The rapidly growing MongoDB product suite, including, • Core database server, • Atlas (fully managed cloud database service), • The Atlas Developer Data Platform including Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, Atlas for the Edge, Realm, Charts, and Atlas Streams Processing, • Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark, • Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes, • Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, DevOps, cloud, security MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our _ guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys., and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426467

Work with us Reporting to the Field Technical Training Manager the Field Technical Trainer has a key role within retail delivering training that meets the needs of the operation both now and in the future. The role is responsible for the delivery of elements of core technical training to operational teams to ensure a healthy, capable, progressive and sustainable working environment – delivered in-centre and at training hubs or academies. This core focus of this role is local skills development, focusing on knowledge, skills and behaviours that are required to deliver professional service to customers and to the organisation. This includes including delivering technical training that helps the operation to adapt to changes in the automotive market and taking an active part in supporting the rollout of new or updated product offerings. The role will work collaboratively alongside the ETEL Automotive Academy Technical Trainers to upskill the operational team providing service to our customers. This is a field based role to include frequent daily travel within the defined territory of Bedfordshire, Greater London, London, Kent, Essex plus nights away from home as required by the business. The Day to Day Technical Training Delivery Providing on site and/or remote coaching, assessment and training as required to meet the needs of the business in upskilling centre teams. Deliver training to the expected standard, adhering to company policy & guidelines and approved content. Responsibility for quality monitoring centre assessed competence and providing centre assessment for more technical skills Support operational teams in identifying succession and progression routes for staff and assist in accessing correct development Support effective and consistent delivery of technical training by providing cover to maximise use of training facilities Supporting apprentices alongside the wider centre teams – especially those on externally provided programmes Timely and accurate completion of all course administration including the setting of examinations and the preparation of individual and course assessments. Technical Training Development & Support Record and escalate to management any breach of discipline by training delegates. Maintain, service and secure equipment, training aids and stock that is either company owned or externally provided to facilitate high quality training delivery. Provide feedback to management about delegate performance Actively maintain technical and industry knowledge through professional development, regularly observing current affairs, changes to legislation and business awareness. Business Support Provide technical guidance for retail centres and support investigations of serious incidents. Assist with identification and development of technical bulletins and working practices. Who we're looking for Good Training Delivery & Facilitation Skills Technical ability relevant to the role Commercial and customer awareness skills relevant to the role Capacity to maintain exceptionally high standards of conduct, performance, integrity, and confidentiality Highly organised with the ability to deal with multiple activities whilst maintaining quality of delivery Clear understanding of learning styles and interventions to support individual learner needs Excellent communication, influencing and interpersonal skills Possess leadership qualities, leading by example Demonstrable business awareness and customer focus Passionate about developing self and others Possess a positive, driven, and resilient approach Required Qualifications, Certifications or Licences: Refrigerant handling qualification (or working towards) (Mandatory) Level 2 (or higher) Electric & hybrid vehicle qualification (or working towards) (Mandatory) Formal training delivery qualification (or working towards) (Mandatory) ADAS Calibration qualification (or working towards) (Mandatory) Motor vehicle service maintenance and repair qualifications at Level 3 or equivalent (Desirable) Full Cat B UK drivers licence is essential to your application. The Perks Company vehicle Annual Bonus Exclusive discounts at major retailers, restaurants, holidays and much more Generous staff discounts for you and your family Award-winning training and development, with fantastic career prospects Wide range of wellbeing support for you and your family About us Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit – whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in advance, either online or over the phone, we are still ready to save the day for customers who need us at the drop of a hat. You could say we've learnt to expect the unexpected!That's what it's all about for us – being there for customers in their hour of need and delivering friendly service of the highest quality when they need it most. It's what makes our centres a valued part of their local communities.And we're just as dedicated to our staff. With Kwik Fit you'll be given every opportunity to develop your skills using state-of-the-art equipment and working with some of the biggest brands out there.Sounds good, doesn't it? That's why we say, ‘you can't get better'. TPBN1_UKTJ

Plant Manager North London | Service Focused Store Up to 33k salary ! Join a leading UK garden centre retailer and grow your horticultural career! Zachary Daniels Retail Recruitment is proud to partner with one of the UK's most respected garden and home retailers. We're looking for a passionate and knowledgeable Horticultural Manager to lead the plant and outdoor living department an amazing store in the local area. This is an excellent opportunity for an experienced horticulture professional to step into a key leadership role with a business known for high standards, expert service, and a loyal customer base. What We're Looking For: A genuine passion for plants and horticulture - you're the go-to expert for everything green and growing. Previous experience in a garden centre or plant retail environment. Strong commercial acumen - you understand how to maximise sales while delivering excellent customer service. A hands-on, motivational leadership style with experience managing and developing a team. Key Responsibilities: Lead the horticulture department, ensuring exceptional plant quality, stock availability, and inspiring displays. Drive commercial success by optimising product range, promotions, and layout. Recruit, train, and lead a knowledgeable team passionate about customer service and gardening. Maintain outstanding visual standards and ensure full compliance with health & safety policies. Deliver an engaging and informative customer experience, sharing your plant knowledge and advice with enthusiasm. What's In It for You: £33,000 plus benefits and reviewed regularly based on performance. Join a well-established, customer-focused retailer during a time of growth and opportunity. Work in a supportive environment where your horticultural expertise is truly valued. If you're a horticulture professional ready to take your career to the next level, we want to hear from you! Apply now with your full CV to be considered for this exciting opportunity. Zachary Daniels specialises in retail management and horticulture recruitment. BH36816 TPBN1_UKTJ

We're on the lookout for a highly skilled and motivational leader to manage our Customer Delivery Centre. At The Sofa Delivery Company, we believe in building strong relationships, and we need someone who can lead by example, inspiring our team to consistently deliver exceptional customer experiences. As Customer Delivery Manager, you'll take full operational and financial responsibility for the smooth running of the site. Leading a large team, you'll oversee the delivery, ensuring operational excellence and adherence to our customer promise. You'll use data to drive performance, manage costs, and work towards supporting our ESG goals. You have excellent customer service skills. You possess strong operational management, planning, and scheduling abilities. You can leverage data to review performance and inform decisions. You have exceptional people management skills and experience in inspiring great performance. You have experience managing a fleet of vehicles and a solid understanding of Transport Law. You have budget management experience. Think Customer You will lead a team of installation experts to deliver "Moments that matter" to our customers You will inspire and develop the team to ensure they provide operational excellence, resulting in great customer feedback for our teams via NPS scores You will work collaboratively with our brand partners to ensure we are delivering to their expected standards and maintaining a fantastic customer experience You will be passionate about doing the right things for our people and customer Aim High You will control costs tightly in line with agreed budgets You will lead, coach, develop and motivate the delivery and warehouse teams in order to enable them work at their best everyday You will be responsible for appraisals, performance management and development plans of CDC Shift Managers, and training and development of the CDC team overall You will be accountable for auditable compliance on vehicle and trailer maintenance, truck downloads, driver time directives - a great knowledge of transport will be a huge asset! You will maintain high standards of Health & Safety and warehouse housekeeping to ensure the site is a safe place to work You will manage the recruitment of the best people for our business to ensure we are the best 2 person delivery service around Be Real You will build strong and effective relationships with our partner brand retail teams to address cross functional operational issues and identify cross functional performance improvement opportunities that will impact on customer service or operational efficiencies You will be proactive in managing any disciplinaries, sickness and people issues with appropriate support from our People team You will be responsible for the management of delivery partners to ensure maximum efficiency and customer service requirements At The Sofa Delivery Company, we believe in rewarding hard work and making every day enjoyable. Here's what we offer: Great Pay: A competitive salary plus a quarterly bonus for delivering amazing service. Work-Life Balance: A fantastic 4 on, 4 off shift pattern, giving you more time to relax and recharge. Generous Discounts: 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family. Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services. Career Growth: Tools, training, and support to help you grow with us. Enhanced Leave: Maternity, paternity, adoption leave, and more. Join us, and let's deliver moments that matter - together. ?? Any offer is subject to DBS Checks TPBN1_UKTJ

Plant Area Manager | Enfield Salary: DOE Hours: Full-time, Alternate weekends Ready to take ownership of a thriving horticultural department? This is a great opportunity for an experienced Plant Area Manager, Plant Supervisor or Assistant Plant Manager looking for their next move. You'll be taking responsibility for a high-performing plant area within a well-established garden centre group, leading a knowledgeable team and having real influence over how the department operates, from buying and stock management through to presentation, sales and customer experience. If you're commercially minded, know your plants and enjoy being hands-on, this could be a really good next step. The area is a large, vibrant space with a great variety of healthy plants, and you'd be leading a strong, dedicated, and knowledgeable team! The role You'll be responsible for: Running the plant area day-to-day, ensuring high standards across stock, presentation and customer service Ordering and managing plant stock, working with seasonal demand to maximise availability and sales Leading, motivating and developing a knowledgeable plant team Managing plant quality, wastage and reductions to maximise sell-through Monitoring department performance, including sales, stock, waste and margins Planning and prioritising workloads around seasonal peaks Making sure the plant area is commercially strong, well-presented and ready for customers Taking on Duty Manager/keyholder responsibilities when required What we're looking for You'll need: Strong plant and horticultural knowledge Previous experience within garden retail/plant retail or a similar environment Experience leading or supervising a team Good commercial awareness and an understanding of sales, stock and margins The confidence to make decisions and take ownership of a department Good organisation and communication skills Why consider it? Join an established and highly respected garden centre group Real ownership of a significant plant department Strong opportunity for development and progression Staff discounts across the garden centre, restaurant and leisure facilities On-site parking Work alongside an experienced and knowledgeable team If you're currently a Plant Supervisor or Assistant Manager thinking, 'I'm ready for my own department', or you're an established Plant Area Manager looking for a fresh challenge, I'd be keen to speak with you. For a confidential conversation, contact Elleanna at MorePeople: TPBN1_UKTJ

Area Manager | Dynamic Big Box Retailer | £70-80,000+ basic plus package Zachary Daniels is currently looking to recruit an Area Manager for a well known fast paced and bog box retailer in the UK to cover their locations across a large area. This is an exciting opportunity to join a rapidly changing business with high investment in a role, which will require you to lead various stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our clients business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. As an Area Manager for our client will ideally come from a convenience or discount background. We want the new Area Manager to inspire the team, engage with colleagues at all levels and lead by example. We are seeking a proven Area or Cluster Manager who has demonstrable experience of performing highly in a large format retail brand with a strong reputation for people development and customer service. The Role: As an Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Be willing and excited by learning the business from the shopfloor up….. our client loves a great shopkeeper! Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes A passion for delivering great standards, service and an engaged team is an absolute must! The package for this Area Manager role is: Dependent upon your current level of experience the salary range is between £70-75,000 plus car, bonuses and a great employee benefits package. BBBH37389 TPBN1_UKTJ

About The Sofa Delivery Company At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That's why we're on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you're in the warehouse, out on the road, or in a customer's home, at The Sofa Delivery Company, you'll deliver moments that matter. Here's what we offer: The Highlights: Great Pay: A competitive salary of £35,837 per annum (£17.51per hour) plus an annual bonus of up to £2000 (paid quarterly) for delivering an amazing service. Location supplement of £2,000 of which will be payable from July 2026 The Ultimate 4-on, 4-off Balance: Work 7am – 7pm and then enjoy 4 days to relax, recharge and enjoy life outside of work, including annual leave, that's the equivalent of working less than 6 months of the year! It's predictable, guaranteed (39.35 hrs/week), and permanent. Stress-Free Routing: No guesswork. Our 'Apollo' route planner creates efficient journeys to take the stress out of route planning Enjoy driving vehicles that are well maintained There's more… Generous Discounts: 30% off DFS and Sofology products for you, plus 15% for friends and family. Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services. Career Growth: Tools, training, and support to help you grow with us. Enhanced Leave: Maternity, paternity, adoption leave, and more. You'll work as part of a skilled 2-person delivery team, completing 10–15 deliveries a day and installing furniture in customers' homes. This is a hands-on, physically demanding role involving regular lifting of heavy items and navigating stairs and tight spaces. If you take pride in doing a job properly, you'll thrive here. What you'll be doing Complete all deliveries into customers' homes in a safe and professional manner. Communicate effectively with the customer prior to delivery to ensure that they know you're on your way to their address. Ensure furniture is delivered to the room requested by the customer and that we do not leave them with any rubbish to dispose of. Represent The Sofa Delivery Company values and those of our brand partners in everything that you do. Work with your team and senior managers to provide feedback and continually improve the standards of service we offer. Carry out daily inspections of allocated vehicles and equipment, informing the line manager of any defects/missing items immediately. Comply with all driving laws as defined by the government and all company policies and procedures. The role is for you if... You hold a 7.5T Licence/Grandfather rights/ROI equivalent, up to date Digi Tacho, CPC Card and valid manual driving licence You've held a valid driver's licence for 12 months with less than 6 points You're ready to work as part of a supportive two-person team. You're great with people and enjoy helping customers. You're comfortable installing and lifting heavy furniture in different home settings. You've got strong time management skills and thrive on variety. You take pride in your work and value safety – of yourself and those around you. We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you. TPBN1_UKTJ

Are you a professional with a passion for customer satisfaction and service excellence? Do you thrive in a leadership role where you can shape and drive aftersales strategies? If so, we want you to join our team as an Aftersales Manager!. As we continue to grow, we are looking for an experienced Aft

Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it. • Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets., • Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together., • Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same., • Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job., • Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work., • Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest., • A love of team work. Be happy to muck in and get your hands dirty., • A positive attitude. Make sure that our customers have a great experience while in our branch., • Reliability. Be there when we need you, be flexible and fun to be around., • Yourself. Bring your whole self to work and let your true personality shine through You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes. Plus, you'll receive some of the best benefits in retail. • 30 days’ holiday (comprising 22 days plus 8 days in lieu of bank holidays), • Company pension scheme and life assurance, • Cycle to work scheme, • Save and buy as you earn, • 20% discounts across all Travis Perkins companies, • Financial education and support, • Recognition awards, • Discounts at over 1000 other retailers., • Family friendly policies around maternity, paternity, adoption and surrogacy We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability #J-18808-Ljbffr

Full Time | Permanent. Are you an experienced customer service leader looking to make a real impact across a large operational division? We're looking for a Divisional Customer Service Manager to join our Specialist Division based in Enfield and play a pivotal role in driving customer excellence, operational performance, and continuous improvement across multiple contracts and teams. This is a highly influential leadership role where you'll be responsible for shaping customer service strategy, leading high-performing teams, improving service delivery, and supporting the operational success of a growing and dynamic business. Enfield, London WPS Specialist Division As Divisional Customer Service Manager, you will provide leadership and direction across customer service, scheduling, administration and customer experience functions, ensuring exceptional service standards are delivered at every stage of the customer journey. Working closely with operational leaders, clients, and key stakeholders, you will drive performance, identify opportunities for improvement, and implement innovative solutions that enhance customer satisfaction, operational efficiency, and business performance. • Lead, develop and inspire customer service, scheduling and administration teams across the division, • Drive a customer-first culture focused on delivering an outstanding customer experience, • Monitor, analyse and challenge KPI performance to identify trends, risks and opportunities for improvement, • Lead the management of customer complaints, ensuring effective resolution and using insight to drive service enhancements, • Develop and implement divisional customer service strategies that support operational and business objectives, • Work in partnership with operational leaders to improve productivity, efficiency and profitability across contracts, • Champion continuous improvement initiatives, identifying opportunities to streamline processes and improve service delivery, • Build and maintain strong relationships with clients, customers, suppliers and internal stakeholders, • Attend and lead customer and client performance meetings, providing insight and recommendations, • Ensure full compliance with company policies, procedures and operating frameworks, • Lead performance management activities including coaching, mentoring, development planning and PDRs, • Support resource planning, workforce management and service optimisation to meet business demands, • Produce and present customer service performance reports to senior stakeholders, • Drive consistency and best practice across all customer service functions within the division, • Proven experience leading customer service, scheduling or operational support teams within a service-led organisation, • Strong leadership skills with experience managing multiple teams and stakeholders, • Experience analysing performance data and implementing service improvements, • Demonstrable experience managing complaints, customer escalations and customer satisfaction initiatives, • Ability to influence and collaborate with stakeholders at all levels, • Strong commercial awareness with an understanding of operational performance and profitability, • Experience of driving change and continuous improvement programmes, • Exceptional communication and interpersonal skills, • Strong analytical and reporting capabilities, • Highly organised with excellent attention to detail, • Ability to work in a fast-paced operational environment, • Proactive problem solver with a solutions-focused approach, • Passionate about delivering excellent customer outcomes, • Strong coaching and people development skills, • Advanced Microsoft Office skills, particularly Excel Wates is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly. We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at #J-18808-Ljbffr

We are seeking a proactive and customer-focused Norwegian-speaking Customer Service Account Manager to join our team in Enfield, North London. This is an exciting opportunity to play a key role in managing customer relationships, supporting subscription lifecycle activities, and delivering a high st

EBSCO Information Services is seeking a proactive and customer-focused Norwegian-speaking Customer Service Account Manager in Enfield, North London. Responsibilities include managing customer accounts, resolving queries, and collaborating with various teams. Ideal candidates are fluent in English an

Chingford FWC | Fitness & Wellbeing Club | Permanent contract | Part time 16 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment. As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service. • Be responsible for the smooth running of our club; including the opening and closing the club when on shift, • Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships., • Lead by example, support and guide your colleagues while upholding the highest quality standards., • Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides, • Oversee health and safety protocols, addressing any issues swiftly and effectively., • Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. #J-18808-Ljbffr

A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub`s operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar. 665049 Shift manager The Moon and Cross, Waltham Cross £29,013 08-10-2026 A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub`s operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar. We`re looking for people with personality, a can-do attitude and not afraid of hard work. In return, we will train and develop your skills to succeed in a career at Wetherspoon, offering an award-winning training programme and a competitive pay and benefits package. • starting salary of £29,013 (there is additional pay-weighting within the M25 and at other selected locations) • 40-hour working week, • 28 days` paid holiday, • company sick pay (after a qualifying period), • bonus scheme (up to 25% of salary), • complimentary meal and drink at work, • off-duty employee discount of 20% (food, drinks and hotel accommodation), • free shares in the company (after 18 months` service), • pension scheme, • loyalty reward (additional holiday, after five years` service), • future pub management opportunities, • when running a shift, taking responsibility for the pub`s operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management, • leading, supporting and motivating the team, • prioritising tasks, delegating and problem-solving, • working a variety of shifts across the week (including front of house and in the kitchen), • delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere Wetherspoon promotes an inclusive working environment where everyone is welcome. When you`re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we`ll ensure that you have the skills and knowledge you need for a great career with us. If a high number of applications is received, this vacancy may close early. 40 Flexible Flexible Flexible Flexible Flexible Flexible Flexible Flexible Flexible Flexible Flexible Flexible Flexible Flexible #J-18808-Ljbffr

Location: Waltham Cross, Herts Salary: Competitive Basic Salary & Bonus Scheme, plus Car Allowance Working Hours: 40 hours per week, Monday to Friday Join our dynamic family-run national accounts team as a Senior National Account Manager! This is an exciting opportunity to manage and grow a portfolio of some of the largest casual dining & restaurant businesses in today's vibrant market. If you have experience in the Food and/or Distribution Sector and are ready to take your career to the next level, we want to hear from you! • Client Portfolio Management: Develop a portfolio of top restaurant /casual dining & food to go clients., • Client Onboarding and Growth: Explore growth opportunities with new clients., • Commercial Maximization: Forecast customer demand and maximize opportunities., • Innovative Solutions and Service: Deliver exceptional customer service and provide innovative solutions., • Trusted Solution Provider: Ensure Reynolds is seen as the “Go to Solution”., • Strategic Design and Development: Create strategic developments through menu offerings and promotions., • Joint Business Planning: Identify, plan, develop and review short, medium and long-term goals for each account with detailed pathways to each target via a joint business plan., • Cross-Functional Collaboration: Enhance customer experience by collaborating with various central functions (Procurement, Supply Chain, Finance, Operations etc.)., • Account Management Expertise: Proven experience in the Food and/or Distribution Sector., • Multi-Site Experience: Experience with multi‑site food operators., • Food Knowledge: In-depth knowledge of fresh food and ingredients., • Communication Skills: Excellent presentation and communication skills., • Relationship Building: Strong relationship‑building abilities., • Microsoft Office Skills: Proficiency in Microsoft Office, especially Excel and PowerPoint., • Generous Car Allowance and Annual Discretionary Bonus., • Annual Pay Reviews to ensure you’re rewarded for your hard work., • Enjoy 25 days holiday plus Bank Holidays., • Join our Group Personal Pension Plan and Health Care Cash Plan., • Access exclusive Retail Discount membership., • Benefit from Free onsite parking., • Additional Company Benefits Based On Service And Commitment. At Reynolds Food Group, we're not just a company; we're a family. We pride ourselves on offering a supportive and inclusive work environment where every team member is valued. At Reynolds Food Group, we’ve spent over 80 years sourcing and supplying the freshest ingredients to the UK’s food service industry. From our roots as a family-run fruit and veg stall in Hackney, we’ve grown into the UK’s only national family-run greengrocer - trusted by chefs, restaurateurs, and caterers across the country. #J-18808-Ljbffr

Job Description Overview As a Portfolio Manager for PDA, responsible for delivering a £13m annual programme of linear and street lighting asset replacement projects across the M25 – one of the UK’s busiest and most complex motorway networks. Leading a team of Project Managers, you will oversee around 60 projects each year, ensuring they are delivered safely, efficiently and to the highest standards. The role covers the full project lifecycle, from early investigation and design development through to construction and handover, working closely with contractors, stakeholders and the client to achieve predictable and cost-effective delivery. We are seeking a Portfolio Manager with proven experience delivering a programme of projects of comparable value. You will have strong leadership skills, experience managing teams in a matrix organisation, and the ability to manage multiple projects under pressure. You will be familiar with industry safety standards and regulations, and hold a bachelor’s degree in engineering, construction management, or a relevant field, or have equivalent industry experience. You will hold Project Management Professional (PMP) or equivalent certification (e.g., AMP PMQ) and have a good working knowledge of NEC3 and NEC4 Contracts. The role requires excellent communication, organisational, and stakeholder management skills, with the ability to drive efficient delivery across a large and complex portfolio. Safety underpins everything we do and there is an expectation the Portfolio Manager will complete 1 – 2 engagement visits per month and raise appropriate near miss or good practice reports. Your role Monthly reporting schedule which includes PSR, CPM, ensure owners are identified for required inputs, and they complete in required timescales and are suitable to review by the relevant delivery lead. Lead AMFP and AAMR process to ensure required interfaces, inputs and deadlines are achieved, focus on ensuring the AMFP commitments on the PDA team are well understood and achievable. Ensuring Project Manager’s attend monthly forecast meetings and provide robust updates which align with programme, give guidance to the PMs on the fundamental principles of forecasting and ensuring a consistent approach across the team, develop Income and cost profiles, overseeing and challenging the Project Managers input. Manage the Project Manager’s through the gateway process to ensure the governance is complied with and well understood, there should be a degree of consistency added to the presentation packs compiled and attendees for key disciplines are represented. Monitor the workload of PM’s and support project reallocations where appropriate or additional support. Stakeholder Management - Develop and maintain strong collaborative relationships with the Asset Team and key internal and external stakeholders, to ensure full mutual understanding of the project delivery objectives, to report on and review performance, and to agree solutions to issues. Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing timely and accurate reports, and creating and maintaining specified records including change management. Identify and evaluate emerging risks, issues, dependencies, and constraints associated with the project, escalating where appropriate, where necessary develop, agree, and implement solutions to overcome these. Demonstrate high standards of visible safety leadership, ensure that the required levels of safety performance are delivered, and that behavioural safety is promoted throughout the teams, based on the principles of Making Safety Personal, ensure that the safety culture within the team is strong. Develop and maintain strong relationships with other Asset Delivery Managers and all other relevant teams and clients to ensure that all parties’ project requirements are understood and accounted for. Ensure all projects within the asset portfolio comply with relevant laws, regulations, and company policies, prepare monthly reports on portfolio delivery, presenting these to clients and senior leadership where required. Working arrangements (shift work, need for travel etc) Ability and willingness to travel to other offices and depots on the network as and when required. Periodic requirement for site visits (night shift). Full Driving License. Attend the office 60% of the working week. Proven experience in project delivery, involving a programme of a comparable value to this role. Strong leadership skills and experience managing a team, preferably within a matrix organisation. Ability to manage multiple projects simultaneously and under pressure. Familiarity with the industry’s safety standards and regulations. Bachelor’s degree in engineering, construction management, or relevant field OR suitable level of experience in industry. Certifications: Project Management Professional (PMP) or equivalent certification (e.g. AMP PMQ). A good working knowledge of NEC3 and 4 Contracts. Preference of minimum HNC / HND (or equivalent) in a mechanical and electrical, civil engineering or other construction-based discipline. Broad knowledge and understanding of other design areas. Understanding of Environmental requirements of schemes. Experience of coordinating interfaces with external resources. Understanding of H&S Requirements related to highway construction & maintenance works. Knowledge of CDM and other H&S legislation. Competent in exercising the duties under CDM. Applicable CSCS Card. Team leadership and management experience in driving performance and productivity. Strong communication and stakeholder management skills. Strong customer focus with a service delivery mindset. Commercial understanding and budgetary control experience. Understanding of Lean principles. Proactive problem solving. Excellent communication skills. Strong safety management culture. Self-aware and adaptable style to meet varying project needs. Resilient. Presentation skills. Team building skills. Ability to prioritise and self-manage. Ability to develop relationships and engender trust. Previous experience in a similar role with demonstrable competence in relation to the majority of the responsibilities listed above. Experience of managing highways projects through complete lifecycle. Living the Connect Plus Services values of: • Results Driven: Demonstrates a passion and excitement for their work, tackles problems head‑on and works to resolve them without delay., • Focus on Excellence: Willing to learn and exceed expectations, searches for ways to add value and take performance to the next level., • Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders, proactively builds knowledge through sharing knowledge, ideas, and expertise within the M25 community., • Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output, delivers results consistently., • Adaptability: Learns quickly, adapts positively to changing business and customer demands, is energised by change. Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Rewards and benefits – Careers at AtkinsRéalis. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. #LI-UK#LI-ATKINS #LI-Transportation #CPSJobs Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end‑to‑end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn. #J-18808-Ljbffr

At Elizabeth Scarlett, we exist to create joy, inspire wonder, and protect wildlife - using art and design to connect people to nature, and to one another. By 2030, our goal is to have contributed over £2 million to wildlife conservation. As our Wholesale Trade Operations Manager, you will join a team that leads with kindness, dreams big and takes action together. You'll support our Wholesale Trade team to process orders flawlessly, and improve the systems that serve our bricks-and-mortar and online retail partners. The role covers day-to-day support through our peak trading period, as well as preparing the team for growth in 2027. Reporting to: Location: Hybrid: 3-4 days in the office, depending on peak trading needs (November-December), and up to 5 days during special events Employment type: Full Time, Permanent This role leads Wholesale Trade Operations for Elizabeth Scarlett across the UK and USA, owning the end-to-end wholesale process and fulfilment budgets. You'll make order fulfilment more accurate, efficient and resilient by getting retailer requirements right the first time, from production through to our Third Party Logistics (3PL) partners. You'll also improve stock allocation and build KPI reporting on delivery performance. This hands-on role requires a solid understanding of wholesale logistics, including EDI, routing guides and retailer requirements. You'll lead the Trade Operations team (currently 2 people) and own wholesale trade relationships with our UK and US 3PLs and carriers. You'll work closely with the Operations Director, as well as the Production, Merchandising, Finance and Sales & Partnership teams. You'll set up Wholesale Operations for long-term success by developing the team, planning capacity and driving automation to support the growth planned for 2027 and beyond. • Own the end-to-end wholesale process for the UK and USA - ensuring the 3PL receive, process and dispatch orders on time, and that every invoice is issued., • Set and optimise order-processing workflows and Standard Operating Practices (SOPs) across retail partners, drop-ship programmes, distributor replenishment and special trade orders., • Support your team to troubleshoot order issues, and implement root-cause solutions to prevent recurrence., • Develop end-to-end OTIF reporting against wholesale customers' expectations, and identify the causes of delays and shortages., • Lead peak season planning, including volume forecasts, 3PL capacity and readiness checklists., • Build contingency playbooks for disruptions such as EDI failures, carrier issues, customs holds and retailer system outages., • Deliver cost reductions without compromising service, with a clear view of how operational decisions affect margins., • Lead your team to become experts in retailer routing guides, compliance manuals & vendor requirements, and build playbooks for key partners., • Ensure compliance across carrier selection, delivery appointments, labelling, packing slips & shipment documentation, and record and raise any non-compliances., • Work with Production to get retailer requirements right the first time at manufacture., • Own chargeback tracking and investigation, and eliminate root causes., • Through your team - manage wholesale returns (damaged goods claims, customer returns, end-of-season buybacks and bulk returns), coordinating authorisations and credits with Sales and Finance., • Track return reasons to identify patterns and issues, • Own wholesale relationships with our UK and US 3PL partners - holding them accountable to wholesale SLAs through weekly and monthly reviews of OTIF , case pack accuracy, pallet quality, ASN compliance, and cost per case., • Build escalation and exception processes to resolve fulfilment issues quickly and minimise retailer penalties. 1. Inventory & Stock Allocation • Own pool stock and Available to Sell (ATS) inventory at our UK and US wholesale 3PLs, managing the stock reserve model with the Logistics and Inventory Manager, • Improve allocation and stock reservation to speed up order processing, reduce errors, and give the Sales & Partnership team clarity on stock available to sell., • Manage allocation when stock is constrained, working with Planning, Production and Merchandising to align availability and replenishment with customer PO commitments. 1. Systems, EDI & Automation • Own EDI connections with trading partners to ensure order transmission, ASNs and invoices are reliable. You’ll monitor connections, elevate issues and support new set-ups., • Work with the Finance and Systems Website teams to integrate and troubleshoot NetSuite, Mintsoft WMS, ShipHero WMS and EDI platforms for wholesale workflows., • Identify and drive automation that improves speed and reduces manual effort., • Lead your team with clear priorities, and guide them in developing and balancing transactional, improvement and strategic workstreams., • Build, manage and develop the Trade Operations team, owning hiring and capacity planning as the channel grows., • Provide holiday and absence cover within the team, using this hands-on experience to drive improvements., • Develop relationships between the Operations, Sales & Partnership and Finance teams as well as 3PLs., • Stay current on wholesale logistics trends, best practice and technology. Typical Key Performance Indicators • OTIF delivery rate to wholesale customers, • Order accuracy and error-free order percentage, • Cost per case shipped and year-on-year cost reduction, • Chargeback value and reduction rate Experience • 4-6 years of experience across wholesale trade operations, Business to Business (B2B) retail, supply chain and 3PL operations in a fast-growing goods business., • Demonstrated hands-on experience in improving and implementing processes and systems from order to delivery, including WMS (e.g., Mintsoft, ShipHero ), ERP (e.g., NetSuite ) and integration platforms (e.g., Patchworks and SPS )., • 2-4 years of team-leadership experience, including leading teams under high pressure and prioritising competing needs. Must-have skills • The ability to roll-up your sleeves and get into the details of a process, while also stepping back to understand the bigger picture, purpose, conflicts and synergies to address., • Proven success in quickly embedding yourself in cross-functional teams, working with people at every level of experience and accountability., • Exceptional organisational skills, able to manage multiple tasks across different channels, delivery dates, and priorities., • Comfortable building rapport with both internal teams and external partners., • A problem-solving mindset, with the ability to identify issues early and take ownership of resolving them., • Proficiency in Excel/Google Sheets for order tracking, reporting, and data management., • Excellent written and verbal communication skills in English. Nice-to-have • Knowledge of US trade operations and US wholesalers such as Dillards, Nordstrom and Von Maur, • A background in fashion, accessories, lifestyle, or consumer goods., • Experience using generative AI tools (e.g., Claude / Chat GPT) to work more efficiently without devolving decision-making. Mindset • Proactive and accountable . You spot issues early, raise concerns, and take ownership of fixing them., • Service led . You genuinely care about delivering an excellent customer experience., • Commercially aware . You understand how operational excellence impacts customer retention and brand reputation., • In the details and above . You can work through a routing guide line by line in the morning, then step back and redesign the process that caused the issue in the afternoon. Values fit • Kind, collaborative, and reliable - someone that teams trust to get things done., • Calm under pressure and comfortable managing competing priorities., • Excited to work for a brand blending creativity, commerciality, and purpose. At three months, you've led the team through peak, OTIF reporting is live for UK and US partners and chargebacks are tracked with their root causes identified. At six months, the end to end order process is efficient and effective in delivering the customer-expected OTIFs, SOPs and retailer playbooks are in place for key partners, causes of chargebacks are addressed, and the team, systems and 3PL capacity are ready for future growth volumes. You’re probably not the right fit if… • You've run warehouse or 3PL operations but haven't worked with retailer compliance, routing guides or chargebacks., • You prefer to set strategy and delegate the detail. This role is hands-on, especially through peak., • You're looking for a mature, fully systemised operation rather than the chance to build one. Salary, bonus & benefits • 10% performance bonus, • Private medical insurance, health & wellbeing discounts, stress support, • Income protection, life assurance & enhanced Pension contributions Flexibility and time • Immediate start, • Daily hours 0830-1700 with 1 hour lunch break (flexibility to start 0800-0930 if preferred), • Hybrid working (3-4 days in-office in Potters Bar), • Annual L&D budget (3% of salary), • Annual summer retreat (e.g. 42 Acres, Somerset), • £500 ES products per year at 60% team discount, • 25% friends and family discount Impact and ownership • Full ownership of the trade operation, with the autonomy to shape it as ES grows., • Direct contribution to our wildlife conservation mission., • Screening call with our Talent Acquisition Associate, • Interview with our Chief of Staff, • Final interview with our Operations Director, Chief of Staff and Wholesale Operations Manager Ready to join a purpose-driven brand and help us scale joy and conservation impact? #J-18808-Ljbffr

Join M&S as a Team Manager in Food, working through the night, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on. We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others. • A department that trades strongly, looks brilliant and delivers five-star service, • A motivated, multiskilled team who feel supported, challenged and proud of what they deliver, • Clear ownership of standards, safety, availability and operational excellence, • Strong commercial results driven by insight, pace and great leadership, • A culture where people feel valued, developed and excited to grow with M&S, • Proven experience leading teams in a fast-paced retail or customer-focused environment, • Strong commercial awareness with the confidence to use data and insight to drive results, • The ability to coach, develop and performance-manage with clarity and empathy, • Confidence having constructive, sometimes difficult conversations, • A resilient, adaptable mindset with the energy to lead through change, • Digital confidence and a willingness to embrace new ways of working, • A natural role model for great service, inclusion and M&S behaviours This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. #J-18808-Ljbffr

O'NEILL & BRENNAN Infrastructure Engineer 2nd/3rd Line Infrastructure Engineer | IT Department | Full-Time Reports to: Head of IT Operations The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management - Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault - replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting - TCP/IP and WAN / LAN / Wi-Fi, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) - inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) - call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune - device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. This role reports to the Head of IT Operations #J-18808-Ljbffr

Enfield - 40 hours per week Monday to Friday An excellent opportunity has arisen for a National Account Manager to join a dynamic National Sales team within the food and distribution sector. This role is ideal for a commercially minded, relationship-driven professional who thrives on developing existing accounts while identifying and securing new business opportunities. You will be responsible for managing a portfolio of customers, driving sales growth, and maximising margin opportunities while delivering an outstanding customer experience. Previous account management experience within the food and/or distribution sector would be highly advantageous. • Identify margin growth opportunities, providing clear commercial rationale and implementation plans, • Maintain accurate business reporting and customer records within agreed timelines, • Ensure accounts continue to trade and up-trade using available business tools, • Build and maintain strong relationships with key stakeholders across the account portfolio, • Develop and review short-, medium-, and long-term account plans, • Collaborate with central functions including Procurement, Marketing, Operations, and Finance to deliver win-win solutions, • Deliver agreed account management standards, • Support sector teams with unit-level relationships and related activities, • Act as a brand ambassador, demonstrating a proactive and solutions-focused approach, • Provide a seamless interface between the business and customers, • Manage time effectively to ensure consistent and professional customer communication, • Delegate responsibilities to Customer Service and Operations where appropriate, • Prepare and deliver compelling business proposals in collaboration with internal stakeholders, • Strong knowledge of fresh food and ingredients, • Proven account management experience within the food and/or distribution sector, • Confident presentation and communication skillsPractical proficiency in Microsoft Office, particularly Excel and PowerPoint, • Strong relationship-building and stakeholder management capabilities, • Excellent verbal and written communication skills, • Comfortable working in a people-focused environment, both face-to-face and via telephone, • Annual Discretionary Bonus, • Annual Pay Reviews, • 25 Days Holiday + Bank Holidays, • Retail Discount Membership, • Health Care Cash Plan Membership, • Free Onsite Parking, • Additional company-tailored benefits based on service and commitment If you understand the fresh produce world and want to move into a role where your product knowledge, commercial awareness, and relationship-building skills can make a real impact, this is an opportunity worth exploring. Apply now or contact me directly to find out more at . #J-18808-Ljbffr

JLB Recruitment Ltd is recruiting for a Service Desk Manager to lead a responsive service desk and a team of field service engineers across client sites. You will drive performance, efficiency and customer satisfaction while coordinating with sales and operations to align service strategy with business goals. Ideal candidates will have strong leadership, technical understanding of vending/refrigeration systems and experience with service-management software. #J-18808-Ljbffr

Car Planet is seeking a dedicated Aftersales Manager to lead our aftersales department, shaping strategies to boost customer satisfaction and retention. You will oversee daily operations, staffing, scheduling, and budget management while delivering cost-effective service. The role requires strong leadership, CRM proficiency, and a commercial mindset. You will handle escalations, coordinate with our Warranty partner, ensure FCA compliance, and report progress to the Workshop Manager. #J-18808-Ljbffr

NAPA Auto Parts - Commercial is a leading provider of premium parts, tools, and equipment catering specifically to commercial vehicle (CV) mechanics and repair professionals. Operating within the globally recognised NAPA network, which includes over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland leverages a century of industry expertise and a strong reputation for quality, reliability, and service excellence. With over 36 dedicated CV locations throughout the UK and Ireland, NAPA Auto Parts delivers an extensive range of products from top original equipment manufacturers (OEMs), OE-matched suppliers, and exclusive brands through NAPA Auto Parts – Commercial. These offerings serve CV repair centres, national retailers, and emergency service fleets, ensuring commercial vehicles are maintained to the highest standards. Learn more at napaautopartsuk_ireland. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. • Achieving branch sales, margin, and targets., • Ensuring first-class service to all our customers., • Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets., • Manage and control branch and running costs., • Manage stock control, including stock taking and adjustments., • Manage cash handling and control of specific customer accounts., • Support the organisation’s senior management in implementing and maintaining policies and procedures., • Communication to your team, key aims and objectives., • Responsibility for the daily running of all aspects of the branch., • Responsibility for maintaining health and safety within your depot., • Ability to manage and motivate a team to achieve objectives., • Ability to communicate at all levels., • Experience in building and maintaining customer relationships., • Experience with using online and windows based cataloguing systems., • Ability to lead from the front and create a team environment., • Ability to work in a fast-paced environment., • Sales focused with a can-do attitude., • Ability to multitask and distinguish between “urgent and important” tasks., • Knowledge of the local areas and customer base would be a desired. (but not essential)., • An opportunity to join a global brand and market leader., • Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat., • Opportunities for career progression and bespoke training., • Free pension advice from our standard pension provider., • Free access to Health, Wellbeing and Financial tools., • Potential to earn a performance based bonus, paid monthly., • Discount on car parts Alliance Automotive Group is an equal opportunities employer. #J-18808-Ljbffr

Aftersales Manager Renault Enfield (EN1) £52,000 pa basic salary + OTE £65,000 pa + Car Monday to Friday, 45 hours per week Renault Retail Group is looking for an experienced Aftersales Manager to lead our Service and Parts operation at Renault Enfield. Aftersales Manager Renault Enfield (EN1) £52,000 pa basic salary + OTE £65,000 pa + Car Monday to Friday, 45 hours per week Renault Retail Group is looking for an experienced Aftersales Manager to lead our Service and Parts operation at Renault Enfield. This is a significant management opportunity within one of our established London dealerships, overseeing a sizeable Aftersales operation that supports retail, fleet, and commercial vehicle customers. This opportunity has arisen due to the planned retirement of a member of our management team following 14 years of service with Renault Retail Group. While we continue to celebrate their contribution to the business, we are also looking forward to welcoming their successor and supporting them as they take forward this established and successful Aftersales operation. You’ll be responsible for the performance, profitability, customer experience, and day-to-day leadership of both the Service and Parts departments, working closely with the Head of Business and wider management team to deliver strong operational results and excellent customer outcomes. The operation includes an established workshop consisting of Technicians, customer-facing Service Advisors, additional support staff, and a Parts Department, giving the successful candidate responsibility for a substantial Aftersales operation across Service and Parts. • Deliver Service and Parts budgets, profitability targets, and operational performance measures, • Lead, coach, and develop Service, Parts, and Workshop colleagues to maximise productivity, efficiency, and customer satisfaction, • Monitor departmental KPIs, warranty performance, work in progress, stock management, and commercial activity to support strong business performance, • Maintain manufacturer standards, audit readiness, Health & Safety compliance, and Renault Retail Group operating procedures, • Support customer retention, complaint resolution, and overall customer experience across all Aftersales activities, • Work closely with the leadership team to drive continuous improvement and departmental growth We’re keen to hear from candidates with current or recent experience as an Aftersales Manager or Service Manager within a franchised automotive dealership environment. You should have experience leading a workshop operation of 9 or more Technicians, alongside customer-facing Aftersales teams, and taking responsibility for profitability, productivity, customer satisfaction, and departmental performance. Strong commercial awareness, people-management skills, and the ability to coach and develop colleagues are essential. Experience managing Parts operations alongside Service would be advantageous, although applicants will principally be assessed on the scale, performance, and leadership of their Service operation. Familiarity with CDK Drive, Kerridge, Keyloop, ADP Autoline, or similar dealer management systems would be advantageous. A full UK driving licence (manual and automatic vehicles) is essential for this role. Monday to Friday, 8:00am-6:00pm with a 1-hour lunch break. 45 hours per week. As a member of the dealership leadership team, occasional additional support may be required to assist operational requirements, including Saturday morning cover during periods of annual leave or unforeseen staff absence. Basic salary is £52,000 pa, with an OTE of £65,000 pa that is achievable and regularly reached, plus access to Renault Retail Group's vehicle schemes. Our bonus structure rewards departmental profitability, customer satisfaction, commercial performance, cash flow management, and individual objectives related to the remit. Our benefits package is second to none, combining industry-leading vehicle schemes, excellent training opportunities, and a wide range of benefits designed to support both your professional and personal life. • Access to a tax-efficient new car scheme (ECOS/ECOP), • High-spec insured vehicles available, e.g. Cli from £75 per month; vehicles replaced annually, • Family Car Scheme, • Available fr close family members from £130 per month, including insurance, • Eligibility applies after prbation for the first vehicle, with a second vehicle available after 12 months' service, • Vehicles replaced annually, • Car insurance included on both schemes, • 33 days’ annual leave including Bank Holidays (option to buy or sell additional days), • Pension scheme with life assurance and permanent health insurance, • Staff discounts on vehicles, parts, servicing, and accessories, • Share Incentive Scheme, • Mortgage and pension advice seminars, • Excellent manufacturer training and clear career development opportunities, • Cycle to Work scheme, including e-bikes, • Discounted gym membership, • Enhanced Maternity and Paternity policies, • Eye test voucher scheme #J-18808-Ljbffr

Location: Boots Cheshunt Contract: Permanent, 37.5 hours/week, any 5 in 7 days CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. "In order to be irreplaceable, one must always be different" stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand. Our mission at CHANEL Beauty is to underline what is most unique in everyperson and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations. As anAccount Manager within our Fragrance & Beauty division, youwill lead a dynamic and passionate team, inspiring them to embody CHANEL values and deliver exceptional client experiences. This role is pivotal in driving retail excellence, cultivating team performance, and upholding the brand image within the market. With a strong sense of business acumen and leadership, you play a key role in strengthening our presence in store by managing the day-to-day operations of the counter while coaching, motivating and mentoring the team. • Inspire, develop, and manage a high-performing team with a focus on collaboration, diversity, and empowerment, • Lead onboarding and continuous training of the team, ensuring strong product knowledge, service excellence, operational compliance, and support with employee relations, • Set and review individual and team goals, provide regular performance feedback, and support career development plans, • Partner with the Talent Acquisition team to manage full recruitment cycle, • Contribute to business planning, including forecasting, promotional strategies, and category development, • Monitor and analyse business KPIs to inform strategic actions and improve commercial performance, • Proactively recruit new clients and support clienteling initiatives to deepen customer relationships and drive client loyalty, • Collaborate regularly with the Retail Development Manager to review counter performance, share insights, and develop growth strategies, • Build strong partnerships with retailer teams, supporting cross-functional collaboration and shared business objectives, • Oversee day-to-day retail operations, including rota management, stock monitoring, and accurate reporting aligned with retailer systems, • Ensure the flawless execution of brand activations, events, and in-store campaigns, • Uphold brand standards for grooming, presentation, and environment, • Set expectations for client service excellence by leading with authenticity, empathy and deep product expertise, • Champion the brand's signature service approach, ensuring all client interactions are elevated and immersive, • Proven leadership experience in a luxury or premium retail environment, ideally within beauty or fragrance, • The ability to coach and develop a diverse team while fostering a culture of collaboration, • A passion for creating memorable, client-centric experiences, • Strategic thinking with strong commercial awareness and decision-making capabilities, • A solution-focused approach, thriving in a fast-paced and evolving environment, • Creating memorable and long-lasting client relationships, • Building and nurturing a culture where achievement is celebrated and learning is continuous, • Driving commercial results and taking ownership of your business, • Investing time in coaching, mentoring, and development the team, • Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL's key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL's House Sustainability Ambitions across our four key areas:, • Restoring Nature and Climate, • Investing in Circularity, • Advancing dignity and prosperity, • Promoting the autonomy of women, • The opportunity to be part of a globally recognised luxury brand known for its timeless heritage, • You will be empowered to take ownership of your impact within CHANEL and contribute to the UK region Our employee benefits have been created to support you across your professional and personal life by offering you: • Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members,Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories, • Financial Wellbeing: Pension, Life Assurance and Retail Discountsacross multiple retailers including Supermarkets, Gyms, Days Out and 100's more, • Mental Wellbeing: Employee Assistance Programmes and Other Support Lines, • Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales, • Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones *Benefits are eligibility dependant and subject to change at any time At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. #J-18808-Ljbffr

We are delighted to be working with Securitas for this exciting opportunity... Company Description We're seeking a dynamic Site Security Manager. Bring your expertise in security to manage and inspire a team as the Site Security Manager for our site in Brimsdown. • Lead and manage a committed team, ensuring the highest standards of safety are maintained., • Shift Pattern: Monday - Friday (40hrs/week), • Driving licence with access to a vehicle or good transport links required Job Description The Site Security Manager works at a senior level engaging with the client on a regular basis. You will be a tactical leader, accountable for driving and implementing projects through to their satisfactory completion, on time, on budget and against pre-defined objectives. You will lead a team of supervisors and security officers, ensuring appropriate standards of performance, conduct and behaviour are always displayed, motivating and encouraging the team, as well as setting strong moral and ethical standards. Key Accountabilities: • Ensures consistency across all sites in purview., • Advises on and implements security industry best practices; Works with management to standardize processes and ensure consistent practices and service delivery for the account., • Meets regularly/ publish dashboard with client representatives for status updates; addresses any actual or potential problems; provides support during client start-up; ensures compliance across Account with Client contract., • Maintains a positive, professional environment and is responsible for ensuring full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures., • Lead and supervise a team of Shift Security Supervisor and Security Officers. Setting and ensuring appropriate standards of performance, conduct and behaviour; motivating and encouraging them, as well as setting strong moral and ethical standards., • Delivery and compliance to Client’ Security Standard., • Ensure that Site Security procedures are well documented, disseminated, maintained on a current basis and aligned with latest Client’ Security Standard., • Plan, Propose, deliver, maintain and constantly improve Site Security Systems and various other Security infrastructure in line with Client Security standard as well as Site security Risk assessment., • Ensure through team the effective monitoring of CCTV system, Intrusion Detection system and appropriate response., • Ensure Monitoring of equipment operational status and ensure all failures are reported and remedied in a timely manner., • Maintain the integrity of the Site through successful management of controlled entrances for people, vehicles and equipment and especially through effective use of search procedure., • Manage the day to day security operational deployment; ensuring that the team is deployed appropriately to provide the most effective site security, whilst ensuring the highest standards of customer care and professionalism., • Ensure Daily, Weekly and monthly L1 Assurance plan is delivered as per the client’ standard., • Ensure security failures are reported in accordance with the incident classification table in the Client’ Security Standards., • Ensure Site Security Team is aware of, and adhere to all procedures covering security, health & safety, environmental, quality and training, • Ensure all protective security systems (physical, technical, procedural and personal) are being operated effectively, and that they are fully operational. Also checking that the reporting and dealing with all faults is being done in line with the laid down procedures., • To manage the on-site security team during incidents to provide full support to the emergency services and on-site incident control., • During the incident, ensure that the security of the site is maintained, and that the security team are deployed effectively., • Conduct investigations into reported risks or incidents and provide summary reports for security management review., • Develop reports, including statistical and written analyses of threats and incidents for management review., • Ensures that standard procedures for all security & emergency-related issues for the site are followed., • Responds to alarms and security related problems that come to the attention of the Supervisor, as violations of security and EHS procedures to serious emergencies., • Oversees the daily operational running of the Security Officer deployment and ensures security posts are effectively manned., • Carry out briefings and refresher training with officers as necessary and provide security induction to new employees and contractors where required., • Conducts security related additional activities as reasonably requested, • Ensure Contract delivery standards are maintained in accordance with Service Level Agreements and Key Performance Indicators., • Coordinate with employees and suppliers regarding special project and specific assignments such as access to site., • Training coordination and motivating the security officers and to inculcate the values of Securitas and JM acceptable standards of behaviour., • Provide the site leadership team security support for daily and special events., • Maintain direct liaison with client site stakeholders, law enforcement agencies and private consultants, as appropriate. Relationship Management: • Account development, Plan and financials (cashflow and profitability)., • Developing and implementing security policies, systems, procedures and crisis management plans., • Ensuring adherence of all the SLA's specified in the contract., • Effectively Maintain and strengthen Relationships with Client., • Supervision of the security, Risk analysis, Audits etc., • Tracking the findings of risk assessment and spot checks till closure., • Liaison with regional operations team., • Managing the Environment, Health and safety., • Ensure that all Site/Plant Security procedures are well documented, disseminated, maintained on a current basis and aligned with latest Company’s Security Standard., • Plan, Propose, deliver, maintain, and constantly improve Site Security Systems and various other Security infrastructure in line with Company Security standard as well as Site security Risk assessment., • Creates, populates, updates, and maintains an online tool dashboard tool for the company to track Key Performance Indicators (KPI’s), other metrics, and benchmark data., • Routinely meets with the company’s Key Managers/Sit Leads of Security to ensure open lines of communication are maintained to discuss emerging risks, issues, disputes, training, and other matters of interest, • Maintains a positive environment in full compliance with all applicable laws, regulations, policies, and procedures; acts to ensure that the company’s contracted guard force members and management understand and comply with all applicable laws, regulations, policies and procedures. People Management: • Training and reviewing performance of Shift Security Supervisor and Security Officers., • Monitor and ensure that the Security Team Carries out their assignments in a highly effective, efficient and consistent manner., • Responsible for planning, organizing and scheduling duties to Security Personnel to ensure optimum utilization of manpower and exercise maximum controls with adequate freedom to act to Security team., • Manpower planning and to supervise the recruitment of security officers at site positions, • To ensure appropriate processes are in place to approve and control leave, sickness absence and overtime to ensure appropriate cover of shifts. Health & Safety: • Innovate and implement effective evacuation and roll call system. Also take a proactive role in the management and coordination of site EHS incidents & emergencies., • Tackle significant EHS issues without delay, ensure potential hazards are identified and managed., • Ensure appropriate Safety Risk assessment is conducted for all regular and non-regular Security activities and appropriate measures are taken to ensure safe working practices. Special Factors: • Ability to work in shifts, weekends and holidays (In exceptional scenarios)., • Ability to travel at short notice to support client’ requirements., • Successful completion of various trainings as part of the job profile. Requirements: To be successful in this role you will need to have: • Strong Security Operational management experience in a corporate or manufacturing environment, • Security qualification or degree-level education, • Hard-Working, • Good Knowledge of Risk management, • Have worked in a construction/chemical industrial, • Know about COMAH, • Know about Airport style Search, • Lead by example and be able to demonstrate Securitas’ cultural values of Integrity, Vigilance and Helpfulness., • Have a passion for providing advice and solutions to improve culture, process and infrastructure throughout the client business., • Be a true relationship builder with the willingness to be a team player., • Data driven with a desire to review and evolve to get the best results possible, • An innovator who is willing to challenge the status quo, • Have a genuine interest in Health & Safety and how it impacts everyone around us, • Be a promoter of positive change with the drive and focus to implement new methods of working., • IOSH Managing safety qualification, • L5 security management qualification and/or ASIS CPP Why Choose Securitas UK? At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities. • Mid-Senior level, • Full-time, • Other, • Industries, • Security and Investigations #J-18808-Ljbffr

£50,000 basic + £5,000 Car Allowance + Bonus Waltham Cross - Hybrid On behalf of a long-standing client in the premium fresh produce industry, we’re looking to appoint a Business Development Manager to help drive new revenue within London’s high-end hospitality sector. This is a key commercial hire with the goal of bringing in someone who truly understands the food scene and how to speak the language of chefs and restaurateurs. This role would suit someone with a background in fine dining or hospitality, such as an ex-chef, restaurant manager, or someone who has previously worked in sales within the food industry and who is now ready to take ownership of new business generation in a fast-paced, growing business. • Identifying, targeting, and winning new business across the London restaurant and hospitality market, • Building and maintaining long-term relationships with chefs, GMs, and food buyers, • Hosting tastings, attending site visits, and confidently presenting products to prospective clients, • Collaborating closely with internal teams (customer service, buying, operations) to ensure smooth on, • .boarding and service delivery, • Managing your own pipeline and working towards agreed revenue and margin targets, • Acting as a brand ambassador with a genuine passion for quality, produce, and food culture, • Someone who has worked as a chef, restaurant manager, or in a senior FOH position within fine dining or premium hospitality, • A commercially aware individual with a natural flair for building relationships, • Ideally, someone who has already made a first step into a sales, account management, or commercial role but we’ll also consider strong hospitality professionals looking to transition, • Confident, driven, and able to work independently to build a patch from the ground up, • Passionate about seasonal produce, restaurant culture, and delivering quality, • £50,000 basic salary + £5,000 Car Allowance + Bonus, • Hybrid model: 1–2 days in Waltham Cross HQ, rest of the time remote or in the field, • Supportive commercial manager and wider operations team, • Flat structure – no red tape, high trust environment, • Excellent opportunity to grow with the business If you’re hungry to bring your hospitality background into a commercial role where your industry knowledge is valued and your ideas are heard, we’d love to speak with you #J-18808-Ljbffr

Barnet - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team located in North London, working alongside a high profile client. • Responsible for the contract management of the staff, operation and maintenance of all services, project works and Building performance., • Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures., • To direct, instruct and manage all CBRE staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies)., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Facilities Management, Building Services or Critical Environments., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. #J-18808-Ljbffr

Nter Talent is seeking a Business Development Manager to drive revenue in London's premium fresh produce and fine dining sector. The role blends hands-on sales with relationship building among chefs, general managers and buyers, in a hybrid setup with flexibility for field work. You will identify new opportunities, host tastings, present products, and collaborate with buying, operations and customer service to ensure smooth service delivery. #J-18808-Ljbffr

Aftersales Manager Renault Enfield (EN1) £52,000 pa basic salary + OTE £65,000 pa + Car Monday to Friday, 45 hours per week Renault Retail Group is looking for an experienced Aftersales Manager to lead our Service and Parts operation at Renault Enfield. This is a significant management opportunity within one of our established London dealerships, overseeing a sizeable Aftersales operation that supports retail, fleet, and commercial vehicle customers. This opportunity has arisen due to the planned retirement of a member of our management team following 14 years of service with Renault Retail Group. While we continue to celebrate their contribution to the business, we are also looking forward to welcoming their successor and supporting them as they take forward this established and successful Aftersales operation. You’ll be responsible for the performance, profitability, customer experience, and day-to-day leadership of both the Service and Parts departments, working closely with the Head of Business and wider management team to deliver strong operational results and excellent customer outcomes. The operation includes an established workshop consisting of Technicians, customer-facing Service Advisors, additional support staff, and a Parts Department, giving the successful candidate responsibility for a substantial Aftersales operation across Service and Parts. • Deliver Service and Parts budgets, profitability targets, and operational performance measures, • Lead, coach, and develop Service, Parts, and Workshop colleagues to maximise productivity, efficiency, and customer satisfaction, • Monitor departmental KPIs, warranty performance, work in progress, stock management, and commercial activity to support strong business performance, • Maintain manufacturer standards, audit readiness, Health & Safety compliance, and Renault Retail Group operating procedures, • Support customer retention, complaint resolution, and overall customer experience across all Aftersales activities, • Work closely with the leadership team to drive continuous improvement and departmental growth We’re keen to hear from candidates with current or recent experience as an Aftersales Manager or Service Manager within a franchised automotive dealership environment. You should have experience leading a workshop operation of 9 or more Technicians, alongside customer-facing Aftersales teams, and taking responsibility for profitability, productivity, customer satisfaction, and departmental performance. Strong commercial awareness, people-management skills, and the ability to coach and develop colleagues are essential. Experience managing Parts operations alongside Service would be advantageous, although applicants will principally be assessed on the scale, performance, and leadership of their Service operation. Familiarity with CDK Drive, Kerridge, Keyloop, ADP Autoline, or similar dealer management systems would be advantageous. A full UK driving licence (manual and automatic vehicles) is essential for this role. Monday to Friday, 8:00am–6:00pm with a 1-hour lunch break. 45 hours per week. As a member of the dealership leadership team, occasional additional support may be required to assist operational requirements, including Saturday morning cover during periods of annual leave or unforeseen staff absence. Basic salary is £52,000 pa, with an OTE of £65,000 pa that is achievable and regularly reached, plus access to Renault Retail Group's vehicle schemes. Our bonus structure rewards departmental profitability, customer satisfaction, commercial performance, cash flow management, and individual objectives related to the remit. We believe our benefits package is second to none, combining industry-leading vehicle schemes, excellent training opportunities, and a wide range of benefits designed to support both your professional and personal life. • Access to a tax-efficient new car scheme (ECOS/ECOP), • High-spec insured vehicles available, e.g. Clio from £75 per month; vehicles replaced annually, • Family Car Scheme, • Available for close family members from £130 per month, including insurance, • Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service, • Vehicles replaced annually, • Car insurance included on both schemes, • 33 days’ annual leave including Bank Holidays (option to buy or sell additional days), • Pension scheme with life assurance and permanent health insurance, • Staff discounts on vehicles, parts, servicing, and accessories, • Share Incentive Scheme, • Mortgage and pension advice seminars, • Excellent manufacturer training and clear career development opportunities, • Cycle to Work scheme, including e-bikes, • Discounted gym membership, • Enhanced Maternity and Paternity policies, • Eye test voucher scheme #J-18808-Ljbffr

• 28 days holiday (including bank holidays), • 3 volunteering days to give back to causes you care about, • 3 days grandparent leave for those special family moments, • 24 weeks enhanced maternity leave, • Bespoke training & development opportunities, • Pension & life insurance, • Discounts on high street brands, cinema & holidays via the Perkbox App, • Wellbeing hub & access to employee assistance programme, • Free meals while at work, • Career development through apprenticeships for all experience levels. We are seeking a confident and committed Hospitality Manager to support the effective day-to-day running of the catering and Hospitality events at an outstanding independent private school. Working closely with the Director of Catering, you’ll play a key role in operational delivery, team leadership, and ensuring high standards in food quality and service. This is a hands-on, customer-focused position ideal for someone passionate about food, hospitality, and team development. You will be joining Holroyd Howe, one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. The safety and wellbeing of the people we serve is at the heart of everything we do. A key element is effective allergen management; achieved through training, communication, and care, we create mealtimes where every pupil has a safe experience. Our mission is simple: to provide our teams with the right skills to succeed in their job and our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients • Support the Director of Catering in overseeing day-to-day catering operations, ensuring a high-quality and consistent service., • Lead by example in delivering excellent food standards and customer experience., • Supervise and motivate catering teams to perform efficiently and with pride., • Help manage stock, ordering, and supplier relationships in line with budgetary targets., • Maintain high standards of food safety, hygiene, and compliance with all relevant policies., • Assist in planning and executing hospitality events and term-time functions., • Deputise in the absence of the General Manager, taking ownership of operations and client communications., • Accountability for following and championing allergen controls, • Previous supervisory or assistant management experience in a catering or hospitality environment., • A food-led individual with a good understanding of kitchen operations and customer service., • Experience managing a team and supporting staff training and development., • Knowledge of health & safety, food safety, and compliance procedures., • Strong interpersonal skills and a proactive, can-do attitude., • Experience in an education or contract catering setting is desirable but not essential. We pride ourselves on: We’re a company of individuals, united in doing our best for our clients. Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences. We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices. Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other. New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering. In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references. #J-18808-Ljbffr

Location: Edmonton Centre, Enfield Client: Enfield Council Directorate: Housing & Regeneration Contract: Initial 3-Month Contract Reason for Vacancy: Additional resource/project support Enfield Council is seeking an experienced Repairs Manager to lead the delivery of housing repairs, disrepair management, damp and mould remediation, and compliance activity across its housing portfolio. Reporting into the Property Services team, you will be responsible for ensuring high-quality repair services, managing housing disrepair cases, driving compliance with HHSRS requirements, and overseeing the Council's response to damp and mould in line with Awaab's Law. This is a hands-on management role requiring strong technical knowledge, contractor management experience, and a proven track record of delivering responsive repairs and compliance services within a social housing environment. • Lead the management of responsive repairs, housing disrepair cases, and compliance-related works., • Oversee the investigation, diagnosis, and remediation of damp and mould cases across the housing stock., • Ensure compliance with Awaab's Law, HHSRS, and all relevant housing legislation., • Manage pre- and post-litigation disrepair cases, working closely with legal teams and external surveyors., • Oversee property inspections and risk assessments to ensure homes are safe and compliant., • Manage contractors, consultants, and operational teams to deliver repairs and compliance programmes., • Monitor contractor performance, service standards, and KPI delivery., • Drive service improvements and implement measures to reduce disrepair claims and recurring repairs issues., • Handle complex resident complaints and ensure a customer-focused approach to service delivery., • Maintain accurate performance, compliance, and budget reporting., • Support audits, regulatory inspections, and Housing Ombudsman investigations., • Significant experience working as a Repairs Manager, Property Services Manager, Maintenance Manager, or similar within Social Housing or Local Government., • Proven experience managing housing repairs, disrepair cases, and contractor performance., • Strong understanding of housing legislation, HHSRS, and repairs compliance requirements., • Experience dealing with damp and mould investigations and remediation programmes., • Knowledge of Awaab's Law and its impact on housing repairs services., • Strong understanding of building pathology, property defects, and repairs diagnostics., • Experience managing budgets, performance targets, and service improvement initiatives., • Excellent communication, stakeholder management, and problem-solving skills., • Experience within a Local Authority or Housing Association environment., • Professional qualification in Building Surveying, Construction, Housing, or a related discipline., • Membership of RICS, CIOB, or CIH. #J-18808-Ljbffr