Head of Operations
hace 13 días
Oldham
What's in it for you Benefits: Pension, Healthcare Cash Plan, Personal Accident Scheme, Private HealthcareThe additional Benefits of being part of the BEST team!10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)20% discount on F&F Clothing10% discount at Tesco Café10% Booker discountPizza Hut Restaurants: 25% discount after 3pm, excludes buffet and deals25% discount at selected Burger King restaurantsPension – save up to 6% and Best will match your contribution1 year life assurance for all colleagues; or 3 years if you join the pension schemeHealth and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family & the opportunity to join a healthcare cash plan.An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme34 days holiday including public holidaysAbout the role We operate the UK's ONLY flexible multi-temp, shared customer delivery logistics network. We buy, warehouse, pick and distribute products to the nation's best loved food and drink brands every single day and provide the best experience to our customers.As Head of Operations for Best Food Logistics, your role is to manage, lead and develop the depot operations teams within the Warehouse, Transportation & National Facilities to ensure that the company's Health, Safety and Legal elements are upheld and that quality, services and financial targets are met.This role is working 40 hours per week. This is a national role which will require travel to all 6 sites. It also offers you the opportunity to work from any one of our 3 main locations (Royton, Banbury, Hoddesdon).You will be responsible for Lead a Senior Management team consisting of Seven direct reportsPrepare, manage and control the cost, revenue and capital budgets for all sites ensuring cost-effective methods of operations are used whilst achieving both customer service and operational KPIsEnsure that each operation is provided up to date client volumes and promotional activities to ensure the team can effectively plan and have sufficient flexibility to control costs in periods of lower volumesDaily/weekly monitoring of all key KPI targets through completion of numerous metriciseManage the performance of all Direct Reports by setting objectives, measuring progress and feeding back on performance outcomesDevelop the management team to ensure that the company objectives can be met and ensuring that the operation is managed in a way that the company is Health, Safe and Legal at all times.Undertake “Business tenders” aligned to Booker/Tesco for the key elements of the business, Fleet, MHE, Facilities, and assist in the management of 3rd party contractors utilised by operations to ensure they provide a high- quality service in a cost-effective manner and within budgetEngage effectively with the Unions and maintain good industrial relations through relationships with the Union reps and national OfficersWork collaboratively with the other departments throughout the business and the Operations Director to maximise the effectiveness of the warehouse and distribution activitiesMaking difficult decisions for the good of the businessDay to day communications to senior Leadership team on operational updatesContinuous management of performance levels aligned to the business KPI's ensuring targets are consistently met within operational efficiencies & cost parametersProvide support to all direct reports in achieving objectives, developing and encouraging individuals throughout the operation to obtain their full potentialContinuous improvements in KPIs throughout the business ensuring sustainability and continuity, managing the financial, social and environmental risks, obligations and opportunities, ensuring consistency, legal compliance and best practice across the division.Contribute to the strategic plans of the business and support in the efficiencies and effectiveness of the Best Food Logistics networkWorking closely with other departments, Transportation Planning, Procurement, Client relations, Customer services, Finance, CAD to ensure clear communication lines are maintained to achieve objectives and budgetsEnsure consistency, Health, Safe & legal compliance and best practice across the division.You will need Essential:Possess excellent people management skills and the ability to influence at all levelsProven track record for delivering a consistently high operational performanceCommercial awareness, finance, customer service requirements and excellent knowledge and experience of warehouse, transport and facilities operationsAbility to negotiate and challenge the “Status Quo” effectively at all levelsExperience of working with and managing unionsFlexibility – The role covers all sites throughout the country, therefore there is a requirement to travel nationallyDemonstrate a thorough knowledge of Health and Safety legislationUnderstand how to implement & utilize Performance Management tools and techniquesDesirable:A min of 5 years' experience within a multi-site, fast-moving warehouse and distribution environment, having previously held a senior management positionA Transport Manager CPC would be an advantageCommercial acumen, experience of negotiating contracts and tendersAbout The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.We're proud that Booker is a Disability Confident Committed Leader and we're committed to providing a fully inclusive and accessible recruitment process.Please noteWe can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at TescoTPBN1_UKTJ