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Record store jobs in United Kingdom

  • Sous Chef
    Sous Chef
    2 hours ago
    Full-time
    London

    Reports to: Head Chef (Shankar Gurumurthy) Department: Operations Location: Wood Green, London N22 Schedule: Tuesday to Saturday (full-time) Type: Permanent About Eat Píng Eat Píng is a fast-growing, London-based meal subscription business delivering balanced and nutritious Asian food at scale. We combine authentic flavours with healthier ingredient substitutions and no trade-off between taste and health. We’ve scaled from zero to over 5,500 meals per week within our first year and are building the operational foundations to triple that. This is not a live-service kitchen. We are a food production operation built with systematic, military-grade operational discipline. Every dish follows a standardised recipe bible and plating bible, batch cooked and blast chilled to exacting food safety standards. The Role We’re hiring a Sous Chef to work alongside our Head Chef and be a hands-on leader in the kitchen. You’ll play a central role in production execution, quality assurance, team supervision, and food safety compliance as we scale. This is a role for someone who thrives in a high-intensity, process-driven environment and takes personal ownership of output quality. Key Responsibilities Production & Execution • Lead and execute batch cooking across a weekly production cycle: sauce prep (Tuesday), main prep (Wednesday), production (Thursday), portioning and sealing (Friday–Saturday), • Operate and oversee use of commercial kitchen equipment including Rational Bratt Pans, convection ovens, blast chillers, Robocoupes, and heat sealers, • Ensure all food is blast chilled to below 2°C within protocol timeframes and correctly stored in cold rooms, • Prepare dishes to exact specifications set out in the recipe consistency is a non-negotiable, • Conduct taste tests on every production batch and escalate quality concerns to the Head Chef for sign-off, • Uphold a zero-tolerance food safety culture; ensure all team members are HS2 certified and wearing full PPE (hair nets, gloves, white overalls, safety shoes) at all times, • Supervise and direct kitchen assistants and picker/packers during production and portioning shifts, • Act as second-in-command to the Head Chef; take full ownership of the kitchen in their absence, • Train new team members on SOPs, equipment handling, food safety procedures, and production workflows Essential • Proven experience as a Sous Chef or Senior CDP in a high-volume food production or commercial kitchen environment, • Strong knowledge of batch cooking techniques, blast chilling protocols, and cold chain management, • Level 2 Food Safety & Hygiene certification (HS2) — or willingness to obtain before start date, • Demonstrable understanding of HACCP principles and food safety record-keeping, • Experience operating commercial kitchen equipment (Bratt pans, convection ovens, blast chillers, Robocoupes), • Ability to lead a team under pressure while maintaining quality and safety standards, • Comfortable working in a fast-paced, scaling startup environment with high expectations for output and discipline, • Right to work in the UK Desirable • Experience with Asian cuisine — particularly South East Asian, Chinese, Korean, or Japanese cooking techniques and flavour profiles, • Background in meal prep, subscription food, or FMCG food production, • Level 3 Food Safety & Hygiene certification, • Experience with recipe scaling and cost-aware production planning Our Culture Eat Píng operates by four core standards. These aren’t aspirational — they’re how we work every day: • Aggressive Intensity — We are here to win. We expect high performers who consistently bring their A-game., • Ruthless Efficiency — Every effort must drive meaningful results. We focus on what matters most and execute relentlessly., • Cross Collaboration — No role operates in isolation. Kitchen, operations, growth, and tech work together with shared responsibility., • Creative Discipline — Punctuality, professionalism, and respect are mandatory. At the same time, if you believe a process can be improved, we want to hear it.

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  • Assistant Manager
    Assistant Manager
    4 days ago
    £13.5–£14.5 hourly
    Full-time
    South Kensington, London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Chef / Cook
    Chef / Cook
    8 days ago
    £32500–£38000 yearly
    Full-time
    London

    Pay: £32,500.00-£38,000.00 per year Title: Kitchen Manager (Standalone) Reporting to: House Manager Hours: 40 hours per week Location: Railton House, 10 Craven Hill, London W2 3DT About the role LHA London is seeking an experienced and confident Kitchen Manager to lead the catering operation at Paddington House, one of our largest and busiest hostels. This is a hands on leadership role where you will manage a higher volume kitchen with full responsibility for service delivery. You will oversee the preparation of fresh meals with daily catering typically serving 80 to 100 residents. You will also supervise and support a small volunteer team to ensure the kitchen runs smoothly, safely, and efficiently. If you enjoy working at pace, leading others, and running a well organised kitchen that serves a large community, this role offers both challenge and impact. About us LHA London has provided affordable, good quality accommodation since 1940. Across thirteen hostels, we support nearly 2000 young people living, studying, and working in London. Our catering service plays an important role in resident wellbeing and helps create a welcoming, homely atmosphere. Key responsibilities' Kitchen and catering Prepare and serve breakfast and dinner daily for 80 to 100 residents Plan nutritious, appealing menus suitable for higher volume service Lead the day to day running of a busy kitchen Maintain consistent quality, presentation, and portion control Ensure efficient and timely service Volunteer supervision Lead, guide, and coordinate a small volunteer team Delegate tasks clearly and provide hands on support Create a positive, respectful, and organised working environment Ensure the kitchen is left clean and secure Stock, suppliers, and budgets Manage ordering, deliveries, and stock control for a high volume kitchen Monitor usage and minimise waste Build effective supplier relationships Control food spend and work within budget Identify opportunities to improve value for money Health and safety Maintain excellent hygiene and cleanliness standards Record daily temperatures and compliance checks Ensure full adherence to food safety and health and safety legislation Report issues promptly Working pattern 40 hours per week across five days, including some weekends. Typical shifts: Weekdays: 12pm to 9pm Weekends: 7am to 4pm What we are looking for You are calm, organised, and confident leading a busy kitchen environment. You enjoy working with larger numbers and feel comfortable managing higher volume service. You will bring: At least three years experience in a professional kitchen Experience in a senior or lead role Experience cooking fresh food for larger groups or community settings such as education, care homes, hostels, or similar high volume environments Strong stock control and supplier management skills Understanding of budgets and food cost control Solid knowledge of food hygiene and safety compliance Experience supervising volunteers or small teams Ability to stay focused and organised during busy services A proactive and solution focused mindset A passion for preparing quality meals for a large community Why join us Additional day off for your birthday after one year of service Free onsite meals while working Quarterly employee recognition awards Opportunity to join the Employee Forum Enhanced pension contributions with employer matching up to 10 percent Employee Assistance Programme Cycle to Work scheme and Season Ticket Loan Death in service cover Enhanced maternity and paternity benefits Ongoing training and development Regular staff events If you are ready to lead a larger scale kitchen and play a key role in the daily experience of hundreds of residents, Paddington House offers a rewarding and fast paced environment where you can make a real difference. Benefits: Additional leave Bereavement leave Company events Company pension Cycle to work scheme Enhanced maternity leave Gym membership Health & wellbeing programme Life insurance On-site gym Private medical insurance Sick pay Store discount

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  • Till Operator
    Till Operator
    9 days ago
    Full-time
    London

    Job Vacancy: Till Staff (Full-Time) Location: Whole Foods Centre, Leyton Hours: Full-time evenings shift – 6 days per week Salary: TBC The Role We are looking for a friendly, energetic, and reliable individual to join our front-end team. As the face of our store, you will be responsible for providing a fast and efficient checkout experience while ensuring every customer leaves with a smile. Previous Experience Required • Retail/Service Background: At least 6–12 months of experience in a fast-paced retail or hospitality environment., • Till Operation: Proven experience handling cash and card transactions accurately using an Epos system., • Customer Interaction: A track record of dealing with customer enquiries and resolving complaints professionally., • Legal Compliance: Prior experience or training in "Challenge 25" or similar age-restricted sales protocols is highly desirable. Key Responsibilities • Checkout Operations: Efficiently scanning items and processing payments accurately., • Customer Service: Greeting shoppers, answering enquiries, and assisting with packing when needed., • Product Knowledge: Assisting with price checks and promoting in-store loyalty schemes., • Maintain Standards: Keeping the front and back of tills area clean and ensuring bags/supplies are replenished. Ensuring low-stock items are reported to supervisor., • Compliance: Strictly following legal guidelines for the sale of age-restricted goods. What We’re Looking For • A positive "can-do" attitude and a passion for helping people., • The ability to work well under pressure during busy peak periods., • Strong communication skills and basic numeracy., • Flexibility to work a variety of shifts.

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  • Hairdresser Assistant
    Hairdresser Assistant
    10 days ago
    £13–£15 hourly
    Full-time
    South Kensington, London

    Job Title: Trichotherapist Location: The Spencer Clinic Employment Type: Part-time Reports To: Senior Trichologist About the Role We are seeking a dedicated, detail-oriented Trichotherapist to join our specialist clinic focused on hair and scalp health. The ideal candidate will be passionate about patient care, efficient in managing day-to-day clinic operations, and able to support both patients and consultants with professionalism and care. Key Responsibilities Patient Care & Clinical Support • Assist consultant trichologists during treatments., • Perform patient treatments., • Prepare treatment rooms and equipment for consultations and procedures., • Support patients throughout their visit with a welcoming and helpful approach., • Clinic Maintenance & Hygiene, • Maintain a clean, tidy, and hygienic clinic environment at all times., • Wash, dry, and store towels appropriately., • Refill backwash and treatment station product., • Ensure treatment rooms are clean and fully stocked before and after each, • appointment., • Stock & Product Management, • Prepare and make in-house hair and scalp products as per clinic protocols., • Monitor stock levels and refill shelves regularly., • Keep an accurate inventory of clinic products and supplies., • Administrative Duties, • Greet clients and manage appointment bookings (in person, over the phone, or, • online)., • File client records and treatment notes accurately and confidentially., • Respond to client queries promptly and professionally., • Support daily operational flow to ensure an exceptional client experience. Skills & Experience • Previous experience in a clinical, haircare, or wellness setting is preferred., • Strong organisational and multitasking skills.• Excellent communication and interpersonal abilities., • High standards of cleanliness and hygiene., • Confidence using booking systems and maintaining records. Desirable Qualifications • Relevant training or certification in trichology or hair therapy (advantageous but not, • essential – training can be provided)., • Basic knowledge of hair and scalp care products., • some past experience working with hair essential…ie hair washing, combing, brushing, some use of a blow dryer Working Hours Depending on full time or part time Why Join Us? You'll be part of a passionate, expert-led clinic that prioritises both patient wellbeing and professional growth. This is a fantastic opportunity for someone looking to develop their career in trichology or holistic haircare within a supportive, hands-on environment.

    No experience
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  • Cafe Manager
    Cafe Manager
    16 days ago
    £15–£16.5 hourly
    Full-time
    London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Technical and Compliance Assistant (Food & Beverage Industry)
    Technical and Compliance Assistant (Food & Beverage Industry)
    1 month ago
    £29000–£30000 yearly
    Full-time
    New Malden

    Hours per week: 42.5 (M – F 0830 – 1800 *an hour unpaid break inclusive) Contract: Permanent, Full-time, Subject to 3-month probation Expected Start date: ASAP Reports To: Technical Manager Location: Office-based Overview: We are seeking a detail-oriented and self-motivated Technical Assistant with a solid background in food production to support technical compliance in a store and distribution environment. This role requires experience with food hygiene, HACCP, BRC standards, and a proactive approach to managing technical documentation, specifications, customer complaints, and audits. What does the role of Technical Assistant entail? · Provide technical support to suppliers, customers, and internal commercial teams on-site and during production. · Collate, review, and maintain product specifications, including ingredients, allergens, and nutritional data. · Investigate customer complaints and non-conformances; identify root causes and implement corrective/preventive actions. · Liaise with suppliers for technical documentation (e.g., microbiological reports, allergen and nutrition information). · Conduct and document traceability exercises; maintain accurate product and raw material records. · Support maintenance of the Quality Management System (QMS), including HACCP, Supplier Approval, and BRCGS compliance. · Assist in internal and external audits (BRCGS, FSA, customer). · Conduct internal audits and report non-conformances. · Complete internal training on food safety, hygiene, and compliance. · Act as liaison between suppliers and customers to resolve technical issues effectively. · Provide technical assistance to Commercial, Sales, and Retail Support teams. · Coordinate with external labs for product testing and certification. · Manage product artwork and labeling to meet UK/EU legislation. What qualifications and experience are required for this role? • Previous experience in a similar role, preferably in a meat processing or food manufacturing environment, with knowledge of quality, technical, or production management systems., • Ability to work independently without direct supervision., • Experience with technical documentation, traceability, and complaint resolution., • Strong attention to detail and communication skills., • Degree in Food Science, Food Technology, or related (preferred)., • HACCP Level 3, TACCP & VACCP Level 2, Internal Auditor certified., • Food Safety Level 2 (minimum)., • Familiarity with UK/EU food regulations and labelling standards. The Company: Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores. We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco. We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026. Growth has been consistently double-digit, with a sales turnover in excess of £85 million. The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.

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  • Retail Store Manager in Luxury Fashion
    Retail Store Manager in Luxury Fashion
    1 month ago
    Full-time
    Mayfair, Westminster

    About Les 100 Ciels Les 100 Ciels is a contemporary luxury brand specialising in refined, modern wardrobe essentials crafted from the finest materials. With stores in London and Abu Dhabi, and continued international expansion, we are committed to delivering exceptional product and an elevated client experience. ⸻ Role Overview We are seeking an experienced and driven Store Manager to lead our Les 100 Ciels store. The Store Manager will be responsible for the overall performance of the store, ensuring exceptional client experience, strong commercial results, and maintaining the highest brand standards. This role requires a passionate leader who thrives in a luxury retail environment and can motivate and develop a high-performing team. ⸻ Key Responsibilities Commercial Performance - Drive sales and achieve store targets and KPIs - Monitor and improve key metrics including conversion, ATV, UPT, and client retention - Analyse store performance and implement action plans to maximise results - Identify opportunities to increase sales and profitability ⸻ Client Experience - Deliver and lead exceptional luxury client service at all times - Build and maintain long-term client relationships - Lead clienteling initiatives and CRM development - Ensure the team consistently delivers a personalised and memorable experience ⸻ Team Leadership & Development - Recruit, train, and develop a high-performing team - Lead by example on the shop floor - Coach team members to achieve individual and store targets - Conduct regular performance reviews and provide ongoing feedback - Create a positive, motivated, and professional team environment ⸻ Brand & Visual Standards - Ensure the store reflects Les 100 Ciels brand standards at all times - Maintain exceptional visual merchandising and presentation - Ensure store cleanliness and organisation is always impeccable ⸻ Operations - Oversee daily store operations - Manage stock levels and inventory effectively - Ensure company policies and procedures are followed - Manage rota planning and staffing levels - Liaise with Head Office and senior management ⸻ Requirements - Minimum 3+ years Store Manager experience, preferably in luxury or premium retail - Strong leadership and team development skills - Proven track record of achieving sales targets - Passion for luxury fashion and client experience - Strong organisational and communication skills - Commercially aware and results driven - Professional and polished presentation ⸻ What We Offer - Opportunity to join a growing international luxury brand - Career progression opportunities - Competitive salary - Staff uniform and generous staff discount ⸻ Summary This is an exciting opportunity for an ambitious Store Manager to play a key role in the continued growth of Les 100 Ciels, delivering excellence in both client experience and commercial performance.

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  • Food Preparation Assistant
    Food Preparation Assistant
    2 months ago
    £12.5 hourly
    Part-time
    South Kensington, London

    About the Role We are seeking a meticulous and reliable Preparation Assistant to support our production kitchen and beverage team. This role is essential to maintaining the quality, consistency, and efficiency of our luxury wellness café offering. You will be responsible for preparing core ingredients, producing small-batch items, and ensuring all products meet our standards for freshness, presentation, and hygiene. This position suits someone who takes pride in detail, enjoys structured preparation work, and thrives in a fast-paced but quality-focused environment. Key Responsibilities Prepare house-made syrups, glazes, and beverage bases according to standardised recipes Bottle, label, and store drinks and ingredients to specification Produce small-batch items including granola and raw gluten-free snacks Portion and prepare ingredients to support daily service Maintain accurate production records and stock rotation (FIFO) Uphold strict food safety, allergen, and hygiene standards Support organisation and cleanliness of the prep and storage areas Assist with stock counts and ingredient monitoring Work collaboratively with the service team to ensure readiness for peak periods Ideal Candidate Strong attention to detail and consistency Organised, efficient, and dependable Comfortable following precise recipes and processes Interest in wellness, nutrition, or quality food production Positive attitude and team-oriented mindset Previous kitchen, bakery, or food production experience preferred (not essential) Requirements Right to work in the UK Understanding of food safety practices (Level 2 Food Hygiene desirable) Ability to work on a rota basis aligned with business needs Comfortable with repetitive, precision-based preparation tasks What We Offer Supportive, professional team environment Structured training and clear systems Opportunity to contribute to premium, health-focused products Staff perks and development opportunities

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  • Private Client Advisor in Luxury Retail
    Private Client Advisor in Luxury Retail
    2 months ago
    Full-time
    London

    We are looking for a Private Client Advisor to join our London team. You will cultivate and develop meaningful and long lasting relationships with Les 100 Ciels clients, identify and convert prospects to develop your clientele book and offer exceptional client experience to our loyal clients. The role is sales orientated and requires strong entrepreneurial and business development skills. As a Private Client Advisor you will be a key contributor to the growth Les 100 Ciels Clients through highly personalised, variety of engagement and selling activities and leveraging the technology in use. In this role, your responsibilities and impact will evolve around the following: • Develop the Les 100 Ciels Client Portfolio by nurturing existing clients, reactivate lapsed clients and acquire high-value prospects by providing an exceptional experience., • Retain Les 100 Ciels Top clients by growing and maintaining relationships through curated animations and by leveraging event calendar relevant to your market., • Achieve and exceed individual & collective sales targets through personalised product recommendations and client sophistication., • Build a strong understanding of your client’s preferences by creating qualitative client profiling., • Host regular in-store appointments and drive conversion on commercial events. PROFILE To qualify for the role, you bring the following skills and personalities traits: • Solid experience in Luxury retail + distance selling, • You have a record of accomplishment of being a top performer in your current role, • Strong business acumen, understanding of client development and client experience, • You are confident to communicate with VIPs and HNWI (high net worth individuals) – verbally and in written., • You are passionate about styling, • You are tech Savvy, • You can understand and interpret analytics into recommendations., • You are autonomous and have a solution driven mindset., • You are fluent in English and Arabic

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  • Temporary technicians
    Temporary technicians
    2 months ago
    £16–£18 hourly
    Full-time
    Borehamwood

    We've invented a new technology to produce on-demand vinyl records and built a web platform for music creators to create and sell their products worldwide via our store at zero cost. We partner with leading record labels, streaming services, digital providers, distributors, and iconic global artists to build a global solution for physical media, but most importantly, we give small and emerging artists frictionless access to offer vinyl and CDs to their fans through our innovative solution and planned production/fulfilment centres in Europe, the USA, and Asia. We’re looking for 1-2 temporary technicians/operatives to support our existing team with assembly and basic installation work. The initial work will involve assembling components alongside or under the supervision of our in-house engineers. Role overview: Title: Temporary Electrical / Installation Technician (or Assembly / Installation Operative) Location: Borehamwood, North London Start: Week commencing 16th of February • Duration: Initially 1 week, with the possibility of extending, • On-site, full-time during that period Key skills/experience: • Practical, hands-on background in: Mechanical assembly., • Basic electrical wiring (cable routing, connectors, simple panel/machine wiring)., • Comfortable working from instructions and guidance., • Tool-confident (basic electrical and mechanical hand tools)., • Health & safety aware, comfortable in a workshop / industrial environment., • Any electrical background (e.g. Electrical Mate / Improver level) is a plus, but not essential.

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  • Rental Desk Coordinator (Sound)
    Rental Desk Coordinator (Sound)
    2 months ago
    Full-time
    Brixton Hill, London

    Role Overview To coordinate and oversee the daily activities of the Hire Desk within a professional sound rental company. Acting as a key point of contact for clients and internal teams. The role is responsible for ensuring hire enquiries, quotations, invoicing, and resource allocation are handled accurately and efficiently, contributing to strong customer relationships, the smooth delivery of rental operations, creating new client relationships and opportunities. Main Duties • Act as a primary point of contact for hire enquiries, managing incoming calls and emails in a professional and timely manner, • Prepare, issue, and manage accurate hire quotations, ensuring commercial and operational requirements are met, • Oversee the invoicing of hire jobs, ensuring accuracy, completeness, and adherence to company procedures, • Liaise proactively with clients to confirm requirements, provide updates, and resolve queries throughout the hire process, • Input, manage, and maintain quotations within company systems, • Maintain accurate and up-to-date hire records, including the entry of new stock into the hire management system, • Monitor equipment availability, identifying potential conflicts and coordinating solutions, • Arrange sub-hire of equipment when required, in line with guidance from the Rental Manager, • Assist with purchasing of equipment as instructed, ensuring records and approvals are correctly followed, • Attend and contribute to departmental and company meetings, including the weekly company meeting, • Act as a deputy for the Rental Manager during periods of absence, supporting continuity of service General Duties • Maintain the highest standards of customer service to continually improve the service delivered to clients, • Ensure all work is carried out in accordance with Health & Safety regulations and safe working practices, • Follow and adhere to all company policies, procedures, and systems, • Maintain strict confidentiality at all times regarding the company, its suppliers, and its customers, • Ensure all paperwork, records, and system entries are accurate, up to date, and securely stored, • Actively participate in training and development to enhance skills and knowledge, • Maintain clean, tidy, and organised working areas in line with company housekeeping standards, • Proactively suggest and support improvements to efficiency, processes, and company image, • Provide holiday and sickness cover as required, • Undertake any other reasonable duties necessary to ensure a professional service is provided at all times Skills, Knowledge & Experience • Proven experience working in a rental environment, ideally within the sound, AV, events, or technical production industry, • Solid understanding of professional sound and/or AV equipment and its application within a rental context, • Good practical understanding of rental desk operations, including quotations, invoicing, and equipment scheduling, • Confident communicator with the ability to liaise effectively with clients, suppliers, and internal teams both verbally and in writing, • Demonstrated ability to work independently, using initiative and sound judgement in a fast-paced environment, • Strong organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines, • High level of accuracy and attention to detail when handling quotations, invoices, and system data, • Competent numeracy and ICT skills, with experience using rental / Inventory stock systems, • Enthusiastic, reliable, and flexible approach, with a strong customer-service mindset, Job Type: Full-time

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