380 Best logging Jobs in United Kingdom (April 2026)

Hosco

Chef de Partie (Larder)

Incipio Group Limited

People Administration & Payroll Manager

Inspired by: People Director We're looking for a People Administration Payroll Manager who thrives working in detail, has expert HR knowledge and wants to get stuck into the data to support our People function thrive. The Role You will be responsible for running a payroll of 500+ team members, working with and managing our external Payroll provider to ensure a smooth process for both salaried and hourly team, provide accurate reporting on people across multiple data points and provide efficient HR administrative support to the People Team As part of the People Team you will share our passion for people and for ensuring every process is adhered to, using the lens of data to support our decision making, meticulously in detail and a lover of Excel. You are action orientated, task focused and ticking tasks off your list. We expect you to be curious, diligent, thirsty for knowledge, fast paced and adaptable. We Expect You To: Manage and process payroll end to end, ensuring processes are efficient, robust, and accurate with no detail left unchecked including monthly tronc breakdowns and payments Manage all joiners, moves, and leavers from both a payroll and administrative perspective Handle SSP, SMP, PAYE, NI payments and reconciliations across the business Uphold and maintain the relationship with the pension provider Complete year-end processes including P11Ds Respond to all payroll queries in a timely manner Generate reporting and narrative on TRONC, pay bandings, and other key data points Collaborate with the finance team on monthly payroll journals balance sheets Be an expert in Right to Work legislation, supporting the Talent Engagement team to ensure 100% compliance Manage all people-related documentation including HR policies, contracts, job descriptions, and other administrative materials, ensuring they are up to date, compliant with current employment law, and distributed as required Own and maintain the Workforce Management platform working in collaboration with Operations, Talent Systems Support and execute projects set out by the People Director including Gender Pay Gap reporting and HR legislation research -- ensuring we are a fully compliant employer Create and maintain emails for new starters, joiners, and leavers, including management of email groups, signatures, and system logins Ensure laptops are tagged and logged, keeping track of who is using what equipment Email employees' pension auto-enrolment letters and manage the opt-out process, ensuring correct documentation and follow-up Draft and manage all disciplinary documentation templates, working with stakeholders across the group to ensure due process is followed Assist with all salary sacrifice benefits Liaise with and guide management teams through PDS submissions, ensuring all data supplied is accurate Maintain holiday entitlement records and generate leave balance reports to support holiday planning Draft, email, and post formal employee letters such as contract variations, welfare meetings, disciplinary invites, pay increases, and proof of employment Provide references for leavers upon request Generate HR metrics and reports including headcount, turnover, and absence data to support business insights Who You'll Be A Payroll specialist with 2 years' experience running both salaried hourly Payroll structures Someone who loves living in detail English literate -- proficient in letter policy writing Adaptable, with the ability to move at pace whilst maintaining strong attention to detail Proficient in Excel, analytics reporting Be able to demonstrate a proactive working style and someone who moves through a task list efficiently An independent worker, with a diligent and solution-based approach Reliable, someone who shows up who the team and is happy to jump in and support utilising all opportunities to learn Proactive about driving change and implementing process improvements The ability to notice and interpret details without explicit guidance Implementation of a system project work desirable Benefits \& Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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Hosco

Maintenance Technician

2 days ago

Full-time

London

Maintenance Crew - Bermonds Locke Tower BridgeWe are looking for reliable and skilled Maintenance Crew members to join our hotel’s engineering team. You will assist in maintaining the hotel’s facilities, ensuring that guest rooms, public areas, and back-of-house operations are safe, functional, and well-maintained. This is a hands-on role requiring teamwork, technical skills, and attention to detail. THE STAGE IS SETThe stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDSCarry out routine maintenance and repairs across the hotel property Assist with preventive maintenance tasks (electrical, plumbing, HVAC, carpentry, painting, etc.) Respond to maintenance requests from hotel staff and guests promptly Monitor and report any defects or hazards in the building and equipment Support the maintenance manager in emergency repairs and troubleshooting Maintain tools, equipment, and maintenance logs Work safely and comply with health & safety procedures Collaborate with colleagues and contractors when needed THE FIRE YOU CARRYBasic technical skills in electrical, plumbing, HVAC, carpentry, or general building maintenance Ability to identify and resolve maintenance issues efficiently Physically fit and able to handle manual tasks Team player with good communication skills Dependable and punctual Attention to detail and commitment to hotel standards Ability to work flexible hours, including weekends and on-call duties YOUR PROVEN TRACKPrevious experience in a maintenance or facilities role preferred Trade qualifications or certifications in electrical, plumbing, carpentry, or mechanical work are a plus Understanding of health & safety procedures in a workplace setting Experience in a hotel, resort, or large property is an advantage WHAT WE LOOK FORWe’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow. • £30000.00 to £35000.00 per year

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Tigermilk

Head Chef / Kitchen Manager

3 days ago

Full-time

London

Launched in Paris in 2019, Tigermilk is a fast-growing restaurant group with 12 locations across Europe — 10 in France, 1 in Belgium, and our newest opening in London (Tottenham Court Road). We bring Latin American–inspired cuisine and cocktails to life in vibrant, centrally located restaurants — 100% homemade, responsibly sourced, and built on strong brand identity and guest experience. Now, we’re accelerating our expansion in the UK, with multiple openings planned across London and beyond — and we’re looking for an experienced Head Chef to lead our kitchen teams, ensure flawless execution of our food standards, and build the training and operational structure needed to scale successfully. This is a hands-on leadership role for someone who thrives in high-energy kitchens and is passionate about developing people, maintaining strict hygiene and compliance, and delivering consistent, high-quality Tigermilk food — every day, at every site. The Role As Head Chef / Kitchen Lead – UK, you will be responsible for delivering consistent, high-quality Tigermilk food standards in the UK. This is a hands-on leadership role where you will: • Lead daily kitchen operations and execution during prep and service, • Train, develop, and structure kitchen teams to build autonomy and consistency, • Oversee recruitment and onboarding for kitchen hires, • Maintain strong hygiene, food safety, and compliance standards, • Deliver consistent food quality, taste, plating, and speed during every service, • Ensure strict compliance with technical sheets, recipes, and portion control (grammage), • Build and run a structured training programme for cooks (onboarding, station training, assessments), • Coach and upskill kitchen teams to reach consistent performance across stations, • Lead and motivate teams through strong standards, discipline, and positive culture, • Support performance development through feedback, coaching, and structure, • Support and oversee kitchen recruitment: interviews, trial shifts, evaluation, selection, • Ensure onboarding is effective and team structure supports performance and retention, • Maintain disciplined labelling, date control (prep/use-by), FIFO rotation, and organised storage, • Ensure the kitchen is UK food-safety compliant and EHO-ready at all times, • Enforce HACCP-based procedures, allergen controls, temperature checks, logs and traceability, • Maintain daily and weekly cleaning routines (opening/closing checklists, deep cleans), • Play a key role in pre-opening and launch phases: kitchen setup, training plans, test services, • Support future sites to embed strong standards from day one, • 5+ years in professional kitchens, with 2+ years in a leadership role (Sous Chef / Head Chef / Kitchen Manager), • Experience in high-volume, fast-paced service environments, • Strong leadership with a genuine passion for training and developing teams, • Strong understanding of UK hygiene and food safety compliance (HACCP, allergens, logs), • Highly structured, disciplined and consistent — you build systems, not just services, • Consistent food quality and standards across services and teams, • Strong, autonomous kitchen teams with clear training structure, • A clean, organised, audit-ready kitchen every day, • Successful recruitment and onboarding to support growth, • Join a fast-growing European group launching and scaling in the UK, • Real opportunity to shape kitchen standards and build teams from the ground up, • High-energy restaurants with a strong brand identity and guest experience focus

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Hosco

Guest Experience Manager

2 days ago

Full-time

London

Guest Experience Manager - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Guest Experience Manager, as you will be responsible for your team in providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. In this role you will be responsible for; - • Using your intuition to curate memorable experiences, to ensure our guests come back for more., • Creators of authentic experiences and sanctuaries for our guests from the moment they book, to when they arrive and leave. Immersing you, and your team into the local community to collaborate with local businesses in any way we can., • Support and deliver the guest experience through face-to-face interactions when guests are not receiving virtual support via our dedicated app. Ensuring all guest queries are provided and answered in an efficient and effective way., • Liase with edyn’s central Guest Services team, as the point of contact and reference for updates and activity of guest interactions via our dedicated app., • Ensure all properties operate within all health & safety and fire safety guidelines, ensuring team and guests alike are safe and secure., • Collaborate and network with the team through building connections virtually and in person to create an engaging, fun and creative way to forge commitment, learnings, passion and understanding across the brand and properties. What we look for. - • Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc)., • Previous team management experience., • An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties., • Tech savvy, someone who does not shy away from tech-based resolutions and interaction., • Clear verbal/written communication proficiency., • Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. • Competitive salary, • Bonus scheme, • Excellent travel and development opportunities, • 25 days’ holiday (Inc bank holidays and the option to buy more), • Wellbeing benefits (cash plan and an Employee Assistance Programme), • Free nights in our properties, • Recognition schemes, • Pension (the tax efficient way), • Sick pay, • Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

Sweet Jerk is all about good food, good vibes, and real Caribbean flavour. We serve tasty, feel-good food fast — not fancy, just proper flavour done right. We’ve been open in Beckenham for just over a year and we’re growing fast — with big plans to open more sites. This is your chance to join a team that’s building something special and help shape how our kitchens run. The Role We’re looking for a Kitchen Crew Lead — someone who’s worked in a busy kitchen and knows how to run a smooth shift. If you’ve led or trained others in places like Nando’s, Wingstop, Five Guys, or McDonald’s, this will feel familiar. You’ll be the one keeping the kitchen organised, supporting your crew, and making sure every meal hits Sweet Jerk standards. You’ll also help new starters learn the ropes, keep on top of prep, and make sure the kitchen always runs clean, safe, and smooth. Key Responsibilities • Lead and motivate the back-of-house team to deliver high-quality, consistent food at speed., • Manage prep levels, ticket times, and service flow for smooth, efficient operation., • Train and develop team members to follow Sweet Jerk standards in quality, safety, and presentation., • Oversee daily stock checks, par levels, and deliveries, keeping waste low and efficiency high., • Ensure food-safety, SFBB logs, and hygiene standards are met at all times., • Support rota planning, shift cover, and clear communication with the front-of-house team., • Jump on the line when needed — lead by example and bring positive energy to every shift. What We’re Looking For ✅ 2 + years’ experience in a fast-paced kitchen. ✅ 1 + year in a supervisory or management role (e.g. Kitchen Crew Lead, BOH Supervisor, Shift Leader, Assistant Manager). ✅ Strong organisational skills and the ability to stay calm under pressure. ✅ A natural motivator who builds positive team culture. ✅ Flexibility to work evenings and weekends. ✅ A passion for Caribbean food, culture, and customer experience. Why You’ll Love Working at Sweet Jerk ⭐ We’re building a brand from the ground up — you’ll help shape it. ⭐ Big opportunities for growth as we open more restaurants. ⭐ Supportive, family-style team culture (we call our team Jerk Stars). ⭐ Great food, great people, and plenty of good vibes. ⭐ Free staff meals and training provided. How to Apply If you’re a natural leader who loves a fast-paced kitchen and wants to help grow something fresh, we’d love to hear from you. Apply now with your CV and a short message telling us why you’d be a great fit for Sweet Jerk Job Type: Full-time Application question(s): • What experience do you have with Caribbean cuisine, and if none, what interests you in working with it?, • Are you available to work evenings and weekends? Experience: Kitchen management: 1 year (preferred)

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Hosco

Guest Experience Host

2 days ago

Full-time

London

Guest Experience Host - Cove Cannon & The Moorgate by Cove We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Guest Experience Host, as you will be responsible for providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. As Guest Experience Host (in a nutshell) you will be responsible for delivering our guest experience by contributing a feeling of simplicity, calm and sanctuary seeking new and smarter ways to deliver soulful hospitality to our guests through creativity and innovation. What we look for. • Previous experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc)., • Self-sufficient, requiring little direction and day to day management., • Tech savvy, who does not shy away from tech-based resolutions and interaction., • Clear verbal/written communication proficiency., • Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. • Competitive salary, • Bonus scheme, • 20 days’ holiday + Bank Holidays (plus the option to buy more), • Wellbeing benefits (cash plan and an Employee Assistance Programme), • Free nights in our properties, • Recognition schemes, • Pension (the tax efficient way), • Sick pay, • Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Namesake of its neighbourhood, The Moorgate sits between the business hot spots of The City and Liverpool Street – home of in-demand HQs and up-market restaurants and bars. Plus, it’s not far from the buzzing Shoreditch and Old Street, with their thriving arts scene, restaurants, and nightlife. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

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Swift Staff

Remote Receptionist Immediate Start

Location: Remote Contract Type: Full-time (30 day initial contract) Hours: 9:00 AM - 6:00 PM (Monday - Friday) Pay: £12.89 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate About the Role We are hiring for a Remote Receptionist role on behalf of our client, a UK-based lettings company focused on delivering a smooth, professional experience for both landlords and tenants. This is a full-time phone-based role with light admin work. It is fully remote and ideal for applicants who are polite communicators and reliable team players. Role Overview As a Receptionist you will be the first point of contact for callers. Your job is to answer the phone politely, help with basic queries, and forward calls or messages to the appropriate team. If the relevant person is unavailable, you will take accurate notes and ensure they receive the message promptly. No prior experience is required and full support will be provided. Key Responsibilities • Answer inbound calls in a polite and professional manner, • Help with general queries or transfer the call to the appropriate team, • Take clear and accurate notes when a transfer is not possible, • Forward messages and caller information internally, • Maintain a helpful, calm tone across all interactions, • Carry out light admin tasks such as logging calls and passing messages What We Are Looking For • Friendly and confident phone presence, • Reliable and organised with good attention to detail, • Comfortable handling multiple calls during a shift, • Quick to learn and follow instructions, • Capable of basic admin tasks including note taking and message logging, • Calm and professional even under pressure What You Need • A working phone and computer or laptop with internet, • A quiet, private space to work from home, • A polite, clear telephone manner, • Ability to take notes and communicate messages accurately, • Availability to start immediately and commit to the full 30 day contract Pay and Benefits • £12.89 per hour, • Time and a half for overtime and Saturdays, • Double pay on Sundays, • Full training and support provided, • Possibility of contract extension based on performance Working Hours • Core hours are Monday to Friday, 9am to 6pm, • Occasionally work may extend beyond 6pm or into weekends with enhanced pay, • Fully remote and phone-based How to Apply If you are friendly, reliable, and confident speaking on the phone, we’d love to hear from you.

Social Enterprise Coordinator 16 hours per week, Thu-Fri Fixed Term (until October 2 2026) £14,668 per year (£34,379 full time equivalent) Location: Bromley High Street Market Square & Training Centre/Lodge Purpose of the Job: You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market‑stall‑based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash‑up, and safe pack‑down. You will ensure the pilot delivers high‑quality, person‑centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Main Duties: • Lead full operational day (09:00 - 17:00) including loading, transport, setup, trading, pack down and return., • Set up microenterprise stations (coffee, plants, bikes) and ensure all equipment is safe and functional., • Manage EPOS terminal, float, stock levels and daily consumables. - Conduct safety checks (marquee stability, temperature logs, equipment checks)., • Ensure branding, signage and customer facing materials are displayed professionally., • Supervise 2-4 disabled trainees per day across rotating AM & PM shifts., • Provide structured, confidence‑building coaching in customer service, task rotation, microenterprise skills and workplace behaviours., • Deliver clear briefings at the start of each shift and support smooth changeovers., • Promote independence while ensuring safety, dignity and person‑centred practice. Model high‑quality customer interactions and support trainees to use scripts., • Support volunteers to deliver coffee & drinks service, plant sales and display management and bike sales., • Ensure all microenterprise activities meet safety, hygiene and quality standards., • Identify opportunities to cross‑sell or promote ancillary services (barista training, event catering, garden maintenance, bike repair sessions)., • Provide warm, inclusive customer service that reflects Bromley Mencap values., • Promote the social mission of the enterprise to build community buy in., • Capture enquiries for ancillary services such as barista training, events catering, and off market bookings., • Build positive relationships with market organisers, neighbouring traders and local partners., • Work closely with Employment Services, The Lodge and Training Centre staff to ensure smooth referrals and progression. Other Duties: • To comply with safe working practices as outlined in Bromley Mencap policies and take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work., • To report any accidents, incidents or near misses as soon as reasonably practicable., • To comply with GDPR guidance as outlined in Bromley Mencap policy and report any breaches as soon as reasonably practicable., • To be aware of and adhere to Bromley Mencap policies at all times., • To take part in progress/performance reviews throughout the year., • To cooperate with other departments to achieve good outcomes for our members., • To attend training courses and complete online training modules as required to meet the requirements of the post., • To take responsibility for own personal development, seeking out opportunities to learn new skills., • To undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the centre., • To apply the Bromley Mencap values and behaviours to every aspect of the role at all times., • To protect and enhance the interests and reputation of Bromley Mencap internally and externally., • To commit to, and uphold, the organisational values in all aspects of your work. Person Specification: • Essential Evidence of CPD relevant to supported employment, social enterprise, community engagement or disability inclusion., • Level 2 Food Hygiene (or willingness to obtain)., • Experience supporting adults with learning disabilities, difficulties or neurodiverse conditions., • Experience in community‑facing roles, retail, hospitality, microenterprise or market trading., • Experience supervising small groups or delivering structured activities., • Experience maintaining safety, quality and customer service standards., • Understanding of person‑centred practice, reasonable adjustments and inclusive workplaces., • Awareness of food hygiene, basic retail operations and customer service principles., • Understanding of safeguarding and health & safety in community settings., • Strong organisational skills and ability to run a full operational day independently., • Confident supervising disabled adults and delivering on‑the‑spot coaching., • Strong communication and customer service skills., • Ability to manage cash/EPOS, stock and daily reporting., • Able to identify risks early and maintain a safe environment. Empathetic, patient and committed to inclusion., • Motivating, proactive and confident working in public settings., • Calm under pressure with a solution‑focused mindset., • Reliable, organised and able to work independently., • Ability to travel independently to Bromley Market from the Lodge (Rutland House) and Training Centre., • Willingness to work outdoors in varying weather., • Enhanced DBS required., • Full UK driving licence required (for transport)., • Flexibility to support occasional events Reports to: Employment Services Manager You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market stall based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash up, and safe pack down. You will ensure the pilot delivers high quality, person centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Application process closes on Monday 23rd March 2026 with interviews commencing Monday 30th & Tuesday 31st March and Wednesday 1st April 2026 for an immediate start.

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Crunch - #sandwich[up]rising

🔥 Crunch is growing in Battersea! Join the Sandwich[Up]rising 🔥 📍 15A Parkfield Industrial Estate, Culvert Place, Battersea, SW11 5BA (📦 Delivery-Only / Editions Site) Crunch is expanding to South West London — and we’re looking for a KitchenTeam Leader to help launch and run our brand-new Battersea Editions site. This is a delivery-only kitchen — no tills, no front of house — just the fast, focused, high-energy environment where our award-winning sandwiches are made and sent across the city. If you’ve got strong kitchen experience and love leading by example, this is your chance to step up and help shape the future of Crunch in Battersea. 🔪 What You’ll Be Doing Lead by example: Oversee daily kitchen flow, keeping stations efficient, clean, and fully stocked. Support and train team members: Help new staff learn Crunch standards, recipes, and procedures, ensuring consistency across every sandwich. Own service performance: Manage order accuracy and speed across delivery platforms (Deliveroo, Uber Eats, etc.) to keep service smooth under pressure. Ensure hygiene and compliance: Maintain daily checklists, temperature logs, and food safety routines (we’ll provide training and templates). Communicate with management: Report any operational issues, shortages, or maintenance needs clearly and promptly. Stay hands-on: From the grill to packing, you’ll still be on the line — setting the pace, keeping quality high, and making sure the team runs as one. 💥 What We Offer • Competitive pay: £13.25 – £14.25/hour (depending on experience), • Flexible full-time or part-time hours, • Free, delicious meals on shift, • Free team uniform, • £200 referral bonus for introducing new team members, • Structured training with clear pathways to Kitchen Manager and beyond, • Real growth potential — Crunch is expanding fast across London ✅ What We’re Looking For • Solid kitchen experience (ideally 1+ year in a fast-paced, delivery or service-led kitchen), • Strong leadership and communication skills — you’re calm, clear, and team-first, • Excellent attention to detail and time management, • Confident with basic food safety and hygiene standards, • Level 2 Food Safety Certificate (or willingness to get one — we’ll help), • Positive, reliable, and proactive mindset — no ego, just energy This is a chance to take ownership, grow your leadership skills, and be part of something big. If you’re ready to lead from the front and join the ultimate sandwich uprising, we’d love to hear from you. Crunch Team 🤘🏼🥪

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Hosco

Senior Maintenance Technician

24 days ago

Full-time

London

Citadines South Kensington London is seeking a confident Senior Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. The Senior Maintenance Technician will be responsible for the smooth running of the Maintenance Team, implementing effective preventative and routine maintenance inspections under the guidance of the Residence Manager. As our Senior Maintenance Technician, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when require Being responsible for external contractors visiting site for PPM or reactive works and reporting back to the Residence Manager daily of progress or works complete Effectively dealing with guest requests in a timely and efficient manner, communicating with other departments when necessary To be successful in the role of Senior Maintenance Technician, we require: At least 2 years experience in a supervisory role within Maintenance Good knowledge of basic electrical, plumbing and carpentry Good understanding of general Health & Safety and fire safety Creativity and confidence to find solutions to everyday challenges Clear understanding of a propertie's key plant equipment and functions A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Senior Maintenance Technician. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

About School Prom Car Hire School Prom Car Hire is a growing international luxury transport platform delivering limousine hire, yacht charters, private aviation, chauffeur services, airport transfers, and premium event transport across the UK and worldwide. We operate in highly competitive digital markets. Our strategy is simple: build superior technical systems that outperform competitors in speed, structure, automation, and search visibility. We are hiring a Lead Full-Stack Developer to architect, optimise, and scale our entire web ecosystem. The Opportunity This is not a maintenance role. You will be responsible for designing and managing a technically advanced, SEO-first infrastructure capable of handling multiple high-value service verticals and international expansion. You must be comfortable owning: • Front-end engineering, • Back-end architecture, • Server & cloud infrastructure, • Technical SEO frameworks, • CRM systems, • AI-driven automation Core Responsibilities Full-Stack Development • Develop and maintain scalable web applications, • Work across multiple CMS platforms and custom systems, • Build modular, future-proof architectures, • Develop custom integrations and APIs, • Optimise database and backend performance, • Improve site speed, efficiency, and stability Advanced Technical SEO • Design search-optimised site structures, • Implement Hub & Spoke content models, • Build scalable MCP (Modular Content Publishing) systems, • Manage crawl strategy and indexation, • Implement structured data and schema, • Handle canonicalisation, redirects, hreflang, • Conduct log file analysis, • Prepare for and mitigate Google Core Update impacts You should understand semantic SEO, entity-based optimisation, and technical factors influencing ranking performance. Infrastructure & Security • Manage VPS / Cloud environments, • Configure caching layers and CDNs, • Monitor uptime and system health, • Implement security hardening, • Oversee backups and recovery systems CRM & Automation • Integrate and optimise CRM platforms, • Build automated workflows, • Implement AI-powered operational systems, • Streamline internal processes and lead handling Required Skills • 5+ years as a Full-Stack Web Developer, • Strong front-end and back-end development experience, • Experience beyond WordPress (multiple CMS & custom builds), • Advanced technical SEO knowledge, • Understanding of Google algorithm behaviour, • Server management and performance optimisation experience, • Ability to manage multiple projects simultaneously, • Strong analytical mindset What We’re Looking For • A strategic thinker who understands digital growth, • Someone who builds for scalability, not shortcuts, • A developer who anticipates problems before they happen, • High ownership mentality, • Detail-oriented and performance-driven What You’ll Gain • Direct technical leadership influence, • Long-term growth within a scaling brand, • Competitive compensation, • Remote flexibility, • Opportunity to build a high-performance digital ecosystem To Apply Submit: • CV, • Portfolio or GitHub, • Example of a scalable system you’ve built, • A short outline of how you future-proof websites against algorithm changes

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Gaarnish Ltd

IT Support & Web Contect Technician

Overview We are seeking a dedicated IT Support professional to join our dynamic team. The successful candidate will provide essential technical assistance across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise and develop your expertise in computer networking, hardware, and software support within a fast-paced environment. The position is paid and ideal for individuals passionate about delivering exceptional customer service and technical solutions. Duties • Provide first-line technical support to end-users via help desk systems such as ServiceNow and Jira., • Provide training to company end-users and create user guides and support them., • Data Integrity & Reporting Assist with data entry, validation, and cleaning to ensure accuracy and consistency and Generate standard reports and support users in dashboards., • Troubleshoot and resolve issues related to desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office., • Assist with network connectivity problems involving LAN, VPN, DNS, TCP/IP, and firewall configurations., • Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates., • Support server infrastructure including Microsoft Windows Server environments and BMC Remedy ticketing system., • Maintain computer hardware, peripherals, and network equipment ensuring optimal performance., • Document incidents, resolutions, and system configurations accurately for future reference., • Collaborate with cross-functional teams to implement system upgrades and security patches., • Strong understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and TCP protocols., • Proven experience in desktop support for Windows (including Windows Server) and macOS operating systems; familiarity with Linux is advantageous., • Proficiency in Active Directory management and familiarity with SCCM for software deployment., • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction., • Knowledge of hardware troubleshooting including components such as motherboards, hard drives, RAM, and peripherals., • Experience with help desk tools like ServiceNow or Jira; ticket management skills are essential., • Ability to communicate complex technical information clearly to non-technical users with excellent customer service skills., • Familiarity with remote support tools such as BMC Remedy or similar ticketing systems., • Analytical skills to diagnose issues efficiently using system logs and diagnostic tools., • Strong organisational skills with the ability to prioritise multiple tasks effectively. This role is ideal for motivated individuals eager to advance their career in IT support while delivering outstanding service across diverse technological environments.

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Birria Bby

Part-Time Cook / Kitchen Operator (Evenings – Ghost Kitchen)

1 month ago

Part-time

London

We are seeking a reliable and self sufficient Part-Time Cook / Kitchen Operator to join our growing delivery only food business. Based in a ghost kitchen, this is a hands on role ideal for someone confident working independently and managing all aspects of kitchen operations during evening service. The successful candidate will be responsible for preparing, cooking, packing, and maintaining a clean and safe kitchen environment. You’ll be working solo during shifts and closely supported by the owner during initial training. This opportunity is perfect for individuals with strong food safety knowledge who are looking for flexible weekend work and experience in an independent kitchen setting. Duties • Prepare and cook food orders (mainly tacos, specials, dips and sides) to established recipes, • Accurately assemble and pack delivery orders using third party delivery apps, • Maintain a clean, organised, and hygienic kitchen at all times, • Complete food safety and temperature logs during each shift, • Conduct light restocking, stock checks, and basic prep for next-day service, • Follow and uphold allergen management and documentation procedures, • Perform thorough kitchen clean down at the end of each shift Qualifications • Level 2 Food Safety & Hygiene Certificate (required), • Allergen Awareness Training (required), • Prior experience in a professional kitchen, food truck, or food prep environment, • Strong understanding of solo kitchen operations and food safety compliance, • Reliable, well-organised, and confident working independently, • Must live locally or have a short, reliable commute to NW2 7JR, • Legally eligible to work in the UK Working Hours • Part-time, weekend shifts, • Thursday, Friday, Saturday & Sunday: 5:00pm - 10:00pm, • Approx. 10 - 20 hours per week, • More hours may become available as the business grows Training • One paid training shift will be required prior to starting, • Training covers food prep, kitchen setup, health & safety logs, and order flow, • This shift will be paid at the standard hourly rate of £11.44/hour Pay & Contract • £12/hour (UK National Minimum Wage for age 21+), • Zero-hour contract – hours not guaranteed but regularly offered, • Contractor role – not an employee (you manage your own tax/holiday), • Paid monthly (end of each month) Start Date: Saturday, 7th March 2026 Application Process Please apply • A short message or CV outlining your food/kitchen experience, • Confirmation of your Food Safety Level 2 and Allergen Awareness certificates, • Your postcode or nearest station (for commute reference), • Your availability for training before 7th March

Key Responsibilities

N Family Club - Wandsworth Nursery

We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it! As a Kitchen Assistant at N Family, you’ll be cooking up a storm every day – supporting our Chef to prepare breakfast, lunch, dinner, and snacks for children, as well as a lunch and a smoothie for our hard-working nursery team. We’re looking for a friendly, forward-thinking Kitchen Assistant who can support our Chef to create a menu that keeps everyone happy and healthy. With your dedication and passion, you’ll make your mark and help us become the most loved early years education group in the UK. Your key responsibilities • Assist with cooking fresh, tasty, and nutritious meals for the children and team every day., • Make sure each meal meets the nutritional needs of different age groups and follows all food safety and choking guidelines., • Support the Chef to cater to different dietary needs for all ages., • Support with preparing daily lunches and smoothies for the nursery team, catering to a variety of diets and preferences., • Support the Chef to keep on top of kitchen paperwork and checks, including cleaning schedules and daily safety logs., • Order supplies, manage stock, and make sure the kitchen runs smoothly., • Maintain the kitchen to a 5-star Food Hygiene standard., • Build friendly, professional relationships with parents so they feel confident about the food their children eat. Our Kitchen Assistant should have... • Previous experience in a commercial kitchen or a nursery kitchen., • Experience in catering for a diverse range of dietary needs., • A Food Preparation and Hygiene NVQ Level 2 or above (you’ll need to complete a Level 3 during induction if not already held)., • A passion for food creativity and a love for working with children and families., • A genuine interest in cooking with long-term culinary career goals., • A willingness to adopt conscious practices within food and cooking, including recycling and creating as little food waste as possible., • The ability to work quickly and effectively during busy service times., • A positive, glass-half-full outlook., • Bags of drive and motivation with a ‘make it happen’ attitude!, • A love for customer service.

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London Nootropics

Fulfillment Assistant

About the job Fulfilment Assistant at London Nootropics At London Nootropics, our mission is to help people stay balanced and find their flow — with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make adaptogens accessible and easy to add to everyday life. As we’ve grown, we’ve stayed deeply committed to quality, care, and operational excellence — making sure every order, delivery and event runs smoothly behind the scenes. We’re now looking for a Fulfilment Assistant to join our Operations team and play a hands-on role in keeping our fulfilment, shipping and office operations running seamlessly. If you’re organised, proactive, and enjoy being at the heart of how things get done, we’d love to hear from you. About the role As our Fulfilment Assistant, you’ll be a key part of our day-to-day operations — supporting fulfilment and shipping, coordinating deliveries, maintaining systems, and helping keep both our warehouse and office running smoothly. You’ll work closely with our Fulfilment Manager, Customer Service, Events and wider Operations team, gaining exposure to multiple systems and processes. This is a varied, fast-paced role where attention to detail, clear communication and reliability really matter. Your work will directly shape how efficiently we operate — from customer orders and stock movements to events and office logistics. Fulfilment & Shipping Operations Support the Fulfilment Manager with daily fulfilment and shipping operations Work across platforms including Royal Mail, Shopify, GoFlow and courier systems Assist with order processing, shipment coordination and system management Help create and maintain operational processes to improve efficiency and workflows Plan fulfilment activities and log key events to ensure deadlines are met Provide administrative support, including emails, follow-ups and documentation Maintain close communication with Customer Service and wider teams Support day-to-day coordination alongside the Fulfilment Manager Deliveries & Quality Control Manage incoming deliveries and carry out quality control checks on received stock Complete QC reports and delivery records accurately Communicate with couriers and delivery drivers Assist with allocating and organising deliveries Rotate stock to ensure FIFO (first in, first out) processes are followed Support and maintain Goods In Quality Control procedures Events Support Pack and prepare equipment and stock for events Maintain and update events inventory Collaborate with the Marketing team to support event logistics Control and replenish event-related stock Coordinate admin tasks between fulfilment and marketing Keep the events room organised and well-maintained Office & General Operations Support Help keep the office organised, functional and welcoming Allocate and manage stock across office and storage spaces Conduct daily checks and report issues to the Fulfilment Manager Ensure tools and equipment are available and maintained Arrange replacements or purchases when needed We’d love to hear from you if you… Are highly organised, reliable and detail-oriented Enjoy hands-on operational work and keeping things running smoothly Communicate clearly and confidently, both written and verbal Thrive in a fast-moving, growing business Are confident using systems and keen to learn new tools Enjoy being part of a close-knit, supportive team Take pride in doing things properly and improving processes over time Care about contributing to a positive, high-performing workplace Why join us? Be part of a fast-growing, purpose-driven company with big ambitions Work alongside a supportive, motivated team who genuinely care Staff discount on our adaptogenic coffee and wellness products Monthly health and wellness allowance Regular team socials & events Opportunity to grow your role as the business scales Meaningful work — your contribution directly supports our customers, team and long-term growth Join us on our journey to bring adaptogens to the world — and become part of a driven, positive team with great energy and purpose

Imperial Tutors is a fast-growing tutoring company supporting students across the UK and Gulf region. We're looking for sharp, driven maths tutors to join our team. Requirements: • Minimum A* grade at A-Level Maths (OR EQUIVALENT), • Must be comfortable teaching the A-LEVEL MATHS SYLLABUS., • Currently enrolled in or graduated from a top UK university (Russell Group preferred), • Holds or willing to obtain a valid and up to date DBS check, • Based in the UK, • No previous tutoring experience required - we'll train you What you'll do: • Deliver 1-1 online tutoring sessions for students aged 7-18 across KS2, KS3, GCSE, IGCSE, IB and A-Level, • Follow our structured lesson framework, • Maintain lesson logs and communicate progress to our team What we offer: • Flexible hours, • Competitive pay, • Immediate start If this sounds like you, apply below.

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1 Warwick by Maslow's

House Coordinator (12 Month Fixed-Term Contract)

The Role We are currently recruiting for a House Coordinator (Fixed Term) to cover a period of maternity leave for approximately one year. The role is to ensure a welcoming and memorable experience at 1 Warwick for all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered throughout the House, as the primary gatekeeper and ambassador for the House. Key Responsibilities • Ensure a hospitable service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority., • Be the ambassador of knowledge on all member services and activities across Mortimer House., • Regularly communicating with the Reception Manager any updates on all reception, Member queries, feedback, and housekeeping., • Complete the new member onboarding process for all tiers of membership as communicated by membership team., • Communicate to the 1 Warwick team all relevant event information needed to deliver exceptional member experiences., • Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House., • Ensure all checklists are completed and signed off, daily, weekly, and monthly., • Ensuring the reception desk is clutter free and an engaging space to welcome people., • Manage the atmosphere, music, scent, and heating for reception and workspaces., • Communicate to Office Floor Coordinators all changes or requests from Members., • Ensure all member systems always work seamlessly, and liaising with our IT providers., • Ensure members have access to information of services, promotions, and events across both Maslow’s houses., • Management of all refreshments, technology, atmosphere, and coordination for internal and external meeting room bookings., • Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice., • Manage restaurant bookings and enquiries/requests where needed., • Distribute member post correctly and in a timely manner., • Be the point of contact for all external contractors, logging arrival and departure times., • Ensure the Function sheets are distributed by the events team to the specific departments., • To carry out any other duties that may be required by the Reception Manager and General Manager., • Contribute to an enjoyable working environment., • Build a strong relationship with the F&B Managers and HODs to allow support in administration. Requirements: • Previous experience in a similar role, • Excellent communication and interpersonal skills, • Strong attention to detail and multitasking abilities, • Ability to work effectively in a team and under pressure., • Positive attitude and willingness to go the extra mile to exceed customer expectations., • Flexibility to work evenings, weekends, and holidays as required. In Return We Offer: • £450 Gross Refer-a-friend scheme (unlimited referrals!), • 50% discount on F&B onsite, • Reward and discounts platform, • SmartTech and CycleToWork schemes, • Access to delicious on shift meals *Please note that we do not have a Skilled Worker Sponsor License

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HAIR LABS

Field Sales Representative

We’re looking for freelance, short-term, in-person field sales support in London. This is a hands-on role suited to people comfortable with walking into venues, speaking to owners or managers, and explaining a clear commercial model. It is not remote, not desk-based, and not a marketing role. What you’ll do: • Visit salons, clinics, and relevant beauty venues in person, • Introduce Hair Labs and our partner model clearly and confidently, • Qualify whether venues are aligned with a holistic, long-term approach to hair health, • Collect contact details from interested venues, • Log visits and outcomes accurately, • Freelance / short-term, • Fully in-person (London), • Field sales / canvassing, • Performance-focused, • Not remote, • Not email or social media outreach, • Not influencer or marketing work, • People with field sales, canvassing, or face-to-face sales experience, • Freelancers or self-employed individuals, • People comfortable speaking to strangers and handling objections, • Short-term freelance engagement, • Performance-based, • Immediate start Job Types: Part-time, Temporary, Freelance Contract length: 1 month Work Location: In person

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Support for Tenants | Free Housing Advice & Repair Claims

Housing Disrepair Claims Handler / Call Handler

About Support for Tenants Support for Tenants is an FCA-regulated housing disrepair claims management company. We support tenants living in unsafe or unhealthy homes, helping them progress housing disrepair cases involving issues such as damp and mould, leaks, heating failures, structural defects, and infestations. We work closely with solicitors, housing providers, and inspection teams to support tenants through the claims process. The Role We are looking for a Housing Disrepair Claims Handler / Call Handler to join our team. This is a junior / entry-level role, ideal for someone with strong communication and admin skills who is comfortable handling phone calls and supporting housing disrepair cases. You will be one of the first points of contact for tenants and will assist with basic case handling and administration. Key Responsibilities • Handling inbound and outbound calls with tenants, • Gathering initial information about housing disrepair issues, • Logging case details accurately on internal systems, • Requesting documents, photos, and evidence from tenants, • Supporting case file preparation and organisation, • Liaising with internal case handlers and solicitors, • Providing clear, empathetic updates to tenants, • Ensuring information is recorded accurately and compliantly About You Essential: • Confident phone manner and good communication skills, • Basic administration and computer skills, • Ability to follow processes and handle sensitive conversations, • Good attention to detail Desirable (not essential): • Experience in call handling, customer service, claims, or housing Why Join Us • Entry-level role with training provided, • Meaningful work supporting tenants in unsafe housing, • Friendly and supportive team, • Opportunity to progress into senior case handling roles, • Flexible working options over time

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