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The Black Kitchen
Waiter / Waitress
hace 24 días
£12–£15 por hora
Jornada parcial
London
We are looking for a proactive and detail-oriented Waitress/Waiter to join our dynamic team at The Black Kitchen on a part-time basis in London. The ideal candidate will provide outstanding service to our customers, ensuring they have an enjoyable dining experience. This position is perfect for someone who is enthusiastic, personable, and thrives in a fast-paced environment. About Us At The Black Kitchen, we are all about bold flavours, community vibes, and creating unforgettable dining experiences. Inspired by our rich culinary heritage, we bring a modern twist to traditional dishes, serving up soulful, flavourful food that keeps our customers coming back for more. Renowned for our super friendly and accommodating service, we would like anyone who comes on board to be aligned with this! Key Responsibilities • Customer Service - Greet and seat customers promptly, presenting menus and answering any questions about the menu and ingredients/allergens. Provide attentive and friendly service throughout their visit., • Order Taking - Accurately take food and beverage orders, and relay them to the chef, kitchen porter’s and bar staff., • Serving Food and Beverages - Deliver orders to the table efficiently, ensuring accuracy and presentation in line with company standards., • Payment Handling - Process payments accurately using the POS system, handle cash, and provide change if necessary., • Cleanliness and Organisation - Maintain the cleanliness and organisation of the dining area, including setting tables, polishing cutlery, and ensuring all areas are tidy and presentable., • Team Collaboration - Work closely with kitchen staff and other team members to ensure smooth and efficient service., • Inventory Management- Help in tracking kitchen supplies and reporting any shortages or needs for replenishment. Key Skills • Prior experience as a waitress (1 year minimum), • Excellent communication and interpersonal skills., • A positive attitude and a genuine passion for delivering exceptional customer service., • Ability to multitask and remain calm under pressure in a fast-paced environment., • Strong attention to detail and organisational skills., • Physical ability to handle the demands of the job, including standing for long periods and lifting heavy items. Qualifications • Food Handling Certificate is desired What We Offer • Competitive wage, • Half-paid day off on your birthday!, • Opportunities for growth within the company, • A supportive and friendly team environment, • Employee meals and discounts (20%) Other • Flexibility to work evenings, weekends, and holidays as needed If you are passionate about providing exceptional service and thrive in a lively, customer-focused environment, we would love to hear from you!
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