Trabajos rental en ScunthorpeCrear alertas

THX UK is a leading tool and equipment hire company serving specialist contractors within the fit-out sector. We’re known for delivering an exceptional hire experience through our proactive fleet renewal, real-time service transparency, and industry-leading customer satisfaction. We ensure maximum availability, consistent service, and on-time deliveries across major cities in England. Our mission: to deliver an exceptional hire experience defined by unmatched service, proven reliability, and a team that inspires and delivers. With a focus on sustainability and long-term value, our purpose is to grow a high-performing business that creates stability and opportunity for future generations. This role will be responsible for conducting ‘onsite’ LOLER examinations and small repairs across our range of hired lifting and access equipment. This is a home-based role that will be part of a team covering our whole delivery area. We are recruiting for roles which will cover the following areas: – North London, Herts, Beds and Bucks, Middlesex, Essex, South London, Brighton and Bournemouth. A home location suitable to the area you will cover is necessary. Laptop, phone, van and all tools and equipment will be provided. Meeting the expanding engineering requirements of our increasing locations and fleet numbers, ensuring continued compliance and certification of LOLER & PUWER legislation. • Ensuring “on hire” LOLER inspections (6 and 12 Months) are carried out in a timely professional manner at our customer sites., • Ensuring accurate records are produced and maintained (with admin support)., • Working with our customers to provide high standards of engineering support for the organisation’s rental fleet while on hire., • Customer contact to attend site., • Fully responsive mobile engineering response (on-site and by phone)., • Maintenance, repair, service and response to breakdowns of THX’s rental fleet of MEWPS (on or off-site and by phone)., • Ensure re-charge of repairs and other chargeable costs to the customer where applicable, in line with THX’s policies and objectives., • Providing support to our warehouse, workshop and driving teams as required. Person specification: • Relevant experience or qualifications within the powered access industry e.g. CAP, IPAF and manufacturer courses., • Accredited with up-to-date LOLER qualifications – Lifting Equipment Engineers Association (LEEA) preferred., • Electrical/Hydraulic Engineering qualifications or experience and competence with schematics., • Proven track record of ability to inspect and repair any fault across all aspects of Access / MEWP / Lifting equipment., • Familiar with a variety of manufacturer’s equipment., • Ability to work with minimal supervision, operating autonomously as a key member of THX’s engineering team., • Good MS Office and computer literacy skills., • Effective planning, administration and organisation skills with strong attention to detail and accuracy., • Excellent decision-making and problem-solving skills., • Safety conscious., • Great communication skills – both verbal and written across all disciplines and at all levels., • Customer-focused with a commitment to delivering excellent service., • Good time-management., • Self-motivated THX Values: As a family-centred business, people are at the heart of everything we do. We’re proud to have a strong commitment to our team because we know that the success of any company depends on the people behind it. That’s why we make sure our employees feel valued, supported, and given every opportunity to grow. We believe that a diverse team is a strong team. We’re dedicated to building an inclusive workplace where everyone feels welcome, respected, and able to thrive no matter their background, identity, or circumstances. Alongside a competitive benefits package and great opportunities for career development, we’ve built a friendly, collaborative culture that reflects our core values (Humility Innovation Refreshing Energetic). These values guide how we work, how we treat each other, and what it means to be part of THX: a high-performing team that’s always learning, innovating, and focused on leaving people feeling good. Benefits: • Company pension, • Discounted or free food, • Free parking, • On-site parking

Beyond powers the business of short-term rentals with a best-in-class Revenue Management System used by thousands of property managers and owners around the world. We’re profitable, growing fast, and building with the latest technologies—including AI—to help our customers unlock more revenue with less effort. Behind our product is a global team of 180+ Beyonders who bring curiosity, craft, and care to everything we do. We believe people are the most important part of any business, starting with ours. It is with that in mind that Beyond is looking for a Senior Customer Success Manager I to join our growing team. Reporting to our Manager of Customer Experience, EMEA, you will have the opportunity to manage our largest customers and those who have an outsourced revenue manager as part of our Guidance offering. You will play a pivotal role in delivering a white-glove customer experience. The role will also provide cross-functional business exposure to the Revenue Management team. You will work to ensure that these customers are successful and long-lasting customers of Beyond to allow us to maintain our foothold as the market leader in this industry. As the world and travel landscape shift around us, so too do the needs of our customers, and this role plays a key component in ensuring that they not only survive but thrive in this environment. Before reading further... Beyond is passionate about diversity and cultivating our team’s potential. If you’re hungry for a good opportunity, but don't meet every point in this job description, please apply anyway! As our Senior Customer Success Manager, you'll be responsible for: • Driving customer adoption, retention and satisfaction for an assigned book of accounts, • Providing analyses on booking trends and pricing performance for clients, • Building relationships with customers by driving value using a consultative approach to become an influencer and trusted extension of their team for Guidance accounts, • Training clients on the basics of revenue management and how to effectively use our tool to increase revenue, • Ensuring our customer’s success by analysing how they can maximise revenue and utilise Beyond to review booking data and charts to make pricing decisions, • Securing annual subscription renewals and uncovering expansion opportunities, • Performing regularly scheduled meetings with key stakeholders to ensure customer goals are being met, • Monitoring and reporting on the health and risk of assigned accounts, • Maintaining a deep understanding of Beyond Pricing’s suite of products, • Reviewing Beyond’s algorithm performance in existing markets, making actionable recommendations based on data-driven insights, • Partnering closely with the Revenue Management, Sales, and Customer Experience Teams and help mentor junior members of the team., • Being the voice of the customer back to our Product organisation, communicate trending customer feedback and ideas So what kind of person are we looking for in this role? The person who will be successful in this role will be: • Have deep customer-empathy: you find fulfillment in helping customers reach their goals., • Enjoy working with people: you are driven to provide an excellent customer experience., • Be data-minded: you are exceptional with data and leveraging it to make strategic decisions., • Go above and beyond: you pride yourself on going above and beyond for teammates and customers., • Be Highly Analytical: you are able to look at multiple graphs and charts and instantly derive insight Now that we’ve told you what the job looks like, here are the qualifications we're looking for in a candidate: • 3+ years of experience working in customer success, • Experience managing renewal conversations, • Fluency and ability to work with customers in English and French, • Experience working with software or ability to learn a wide variety of tools for data analysis, including comfort with data sets in Excel, • Exceptional verbal and written communication skills with the ability to communicate effectively at all levels, • Experience helping customers through presentations, trainings, or day-to-day questions, • Experience in SaaS, tech and/or the short-term rental industry preferred, • Fluency in any additional European language is a plus So what can you expect after you apply? Your application will be personally reviewed by a member of the Beyond hiring team and if there is a match in your experience and the role, you will: • Have a video conversation with someone on our Recruiting team. This is a high-level conversation about your experience and interest, but also an opportunity for you to learn more about us, • Meet with our Senior Manager of Customer Success, EMEA, • Complete an assignment relevant to the role and present it to a few key stakeholders, • Meet the Director of Customer Experience, • Have a final interview with our Chief Executive Officer Company Values: We are serious about our core values: We Care, We Are On the Same Team, We Inspire Trust, We Go Beyond, We Ship It, We're Curious. If those resonate with you, and you're ready to work with a team that lives and breathes those values, we want to hear from you. Benefits: Beyond offers a wide variety of benefits like: stock options, unlimited PTO, private health insurance and more! You can learn more about our benefits by visiting our careers site! We Care about Diversity, Equity and Inclusion: Beyond is committed to building a workplace that attracts humans of all genders, ethnicities, backgrounds, statuses and lifestyles. At our core, we care about our people and encourage every employee, partner and applicant to share their whole self with us. We are respectful of and empathetic towards different viewpoints, and believe that our ability to help short term rental managers succeed relies on us building a dynamic and diverse team. Whoever you are, you can Belong @ Beyond. AI Policy: At Beyond, We Inspire Trust. In each other, in our process, and in the people we bring onto the team. As part of that commitment, we’re implementing clear guidelines around the use of AI in our recruitment processes. Please review the full policy _. Any communication regarding job openings, interviews and/or offers will come from our @beyondpricing.com email domain Please review our GDPR Statement _.