Angus Doner Goodmayes Full–time and Part-time Job description Job Overview We are seeking enthusiastic and dedicated food servers& Shop Manager to join our vibrant team at Angus Doner grill haus. As a key member of our hospitality environment, you will be responsible for providing exceptional service to our guests while ensuring a welcoming and enjoyable atmosphere. Your role will involve preparing and serving beverages, assisting with food servi... Show full description Report this listing Angus Doner Grill Chef Angus Doner • via JobToday Full–time and Part-time No Degree Mentioned Job description This is an amazing opportunity for a Grill Chef looking to develop his career! • Working across different sections of the kitchen, you'll be responsible for Grill, Starters, Sides, Sauces, etc, • Providing proactive service to the customers and willingness to assist with all aspects of the kitchen and to learn areas you are not familiar with., • Engaging with the kitchen team and the FOH team fully., • Learning, developing and progressing along with the business. In order to be considered for this job, applicants must: • Currently (or previously), work as a Chef or Kitchen Assistant, • Passionate about cooking great fresh food, loving hospitality, and the industry;, • Have a great teamwork ethic, • Have a good understanding of : kitchen basics, hygiene, safety, following recipes, and working in a busy environment Job Types: Full-time, Part-time, Temporary, Permanent Pay: From £250.00 per week Schedule: • 11 hour shift, • 8 hour shift, • Night shift, • Overtime Experience: • Chef: 1 year (preferred) Work Location: Goodmayes
We are a small accounting practice providing accounting and administration services to retail, manufacturing, financial and service provider clients. We provide Bookeeping, Annual Accounts, Tax Returns, Management Reports, Payroll and Admin services. All our clients are set up on cloud accounting software. We work with FreeAgent, Xero, Quickbooks and IRIS. We also perform a lot of analysis using excel. The job will be homebased and will require a laptop or PC with access to the internet. The responsibilities will include the following: · Bookkeeping · Posting journals · Creating and maintaining monthly excel spreadsheets · Attaching and matching invoices/receipts/backup to transactions · Keeping track of all client reporting deadlines and sending reminders to clients · Communicating with clients over email and over telephone · Completing Bank reconciliations · Completeing Balance Sheet reconciliations · Completing VAT Returns · Running Fixed Asset Registers · Running Monthly Payroll Training will be provided on all accounting and tax software, basic bookkeeping, administration and communicating with clients.
Job Title Practice Manager Report to Clinical Director Accountable to Clinical Director Job Description: About Private Physiotherapy ltd Private Physiotherapy & Rehabilitation Clinic, based in East London (Ilford/Stratford area), specializes in delivering evidence-based, personalized physiotherapy services for patients of all ages—from young children to older adults. Their expert team supports a wide range of needs, including developmental, neurological, musculoskeletal conditions, sports injuries, and post-surgical recovery. Job summary Practice Manager 37.5 Hours per Week, Full time, Permanent Location: City Gate House, 246-250 Romford Rd, London E7 9HZ Main duties Business Development & Client Acquisition: · Identify and engage with potential new clients to secure new contracts, including private clients, solicitors, Case managers, care homes, schools, and corporate partners. · Prepare and present proposals to potential clients, outlining services and value proposition. · Conduct regular follow-ups with potential clients to nurture relationships and move contracts forward. Clinic-based duties Oversee the day-to-day operations of the clinic and the logistics of our off-site services. Manage clinic schedules, appointments, and patient flow to optimize physiotherapist availability for both in-clinic and off-site visits. Maintain and update all operational policies and procedures, ensuring the compliance. Manage and procure clinic supplies, equipment, and consumables, ensuring adequate stock levels are maintained for both the clinic and mobile services. Implement and maintain all health and safety protocols, ensuring a safe environment for both staff and patients. Patient & Client Management: · Act as the primary point of contact for all patient and client queries, providing a professional and empathetic service. · Manage relationships with key partners, including solicitors, medical provider agents, and care homes, ensuring timely communication and efficient case management for all services. · Handle new patient registrations, booking appointments, and managing a patient waitlist, specifically coordinating home visits, school visits, and care home visits with the relevant parties. · Communicate effectively with a diverse range of clients. Financial & Administrative: · Maintaining financial records, to include Profit and Loss, KPIs, expenses and revenue and budget planning · Manage all billing and invoicing, ensuring timely payment from patients and third-party providers for all services, including travel fees for off-site visits. · Process and track all financial transactions, including payments from walk-in patients and contracted services. · Reconcile daily financial reports and prepare weekly/monthly summaries for the clinic owner. Staff Management: · Assist with the recruitment, onboarding, and training of new administrative staff. · Experience of managing a team including knowledge of HR processes and compliance · Manage a small team of administrative and support staff, ensuring they are motivated and productive. · Conduct regular team meetings to ensure clear communication and to address any operational issues, including challenges related to off-site services. Job Revision and Service Review You will be expected to participate in regular reviews of your role and responsibilities to ensure they remain effective and aligned with the needs of the clinic. This includes contributing to the evaluation of services by providing feedback on processes, client care, and operational efficiency. You will also support improvements in clinic services by identifying areas for development and suggesting practical solutions, and actively engage in discussions on service quality, outcomes, and best practices to help enhance the overall patient experience. Job description reviewed by Mohammed Alauddin Date: 15/09/2025
Key Responsibilities: Provide day-to-day administrative support to management and the wider team. Manage emails, phone calls, and correspondence in a professional manner. Prepare, format, and maintain documents, reports, and records. Coordinate schedules, meetings, and diaries. Support data entry, filing systems, and general office organisation. Assist other departments with administrative tasks as needed. Requirements: Minimum of 5 years’ experience in an administrative role. Excellent written and verbal communication skills. Strong organisational and multitasking abilities. Proficient in Microsoft Word and Excel. Ability to work independently and collaboratively within a team. High attention to detail and problem-solving skills. Benefits: Competitive salary based on experience. Career growth and development opportunities. Supportive and professional working environment.
Care Worker duties and responsibilities A Care Worker’s primary duties include providing physical care and support to their patient. Their daily duties can include: Assisting the patient with bathing, grooming and getting dressed Handling household tasks like grocery shopping and laundry Preparing and serving meals at the appropriate time Administering oral and topical medication under the supervision of medical personnel Providing mental and emotional support Making recommendations to family members and healthcare personnel on the plan of care Organising suitable recreational activities for the patient Collaborating with other health care and social care professionals to provide the best possible care • Manage schedules, meetings, and calendars for senior staff and management., • Maintain and organize company records, personnel files, and operational documents., • Support onboarding and scheduling of security officers and patrol staff., • Act as a liaison between clients and operational teams to ensure service standards are met., • Support the preparation of client service reports, invoices, and timesheets., • Monitor daily attendance and duty rosters of field staff., • Oversee general office upkeep including supplies, filing systems, and document control., • Assist with compliance documentation, training records, and internal audits., • Coordinate with HR and accounts departments for payroll and personnel updates.
Job Summary We are seeking a motivated and dynamic Relationship Manager to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met while driving business growth. This role requires a strategic thinker with excellent communication skills and a proven track record in B2B sales. The Relationship Manager will leverage analysis skills to identify opportunities for improvement and growth within client accounts. Responsibilities Develop and maintain long-term relationships with key clients to foster loyalty and retention. Identify client needs and work collaboratively to provide tailored solutions that enhance satisfaction. Conduct regular check-ins and performance reviews with clients to ensure alignment with their objectives. Utilise Salesforce to manage client interactions, track progress, and report on account performance. Collaborate with internal teams to deliver exceptional service and resolve any issues that may arise. Analyse market trends and client feedback to inform strategy and improve service offerings. Lead initiatives aimed at expanding the client base through networking and relationship-building activities. Skills Proven experience in B2B sales, demonstrating an ability to drive revenue growth through effective relationship management. Strong analytical skills, with the ability to interpret data and make informed decisions that benefit clients. Proficiency in Salesforce or similar CRM software, ensuring efficient management of client information and interactions. Exceptional leadership qualities, capable of inspiring team members while managing client expectations effectively. Excellent communication skills, both verbal and written, enabling clear articulation of ideas and solutions to clients. Join us as we strive to deliver outstanding service while nurturing strong partnerships that contribute to our mutual success. We look forward to welcoming a passionate Relationship Manager who is eager to make an impact! Work Location: In person
1.Client Relationship Management: Act as the primary point of contact for clients, cultivating long-term, trust-based relationships. 2. Campaign Strategy and Execution: Develop comprehensive advertising strategies tailored to client needs, ensuring seamless execution from concept through delivery. 3. Cross-functional Collaboration: Partner with creative, media, and strategy teams to deliver high-quality, results-driven campaigns. 4. Budget and Timeline Oversight: Manage and track client budgets, ensuring all campaigns are delivered on time, within scope, and on budget. 5. Performance Monitoring & Reporting: Analyse campaign performance data, providing actionable insights and strategic recommendations to clients. 6. Client Communication: Maintain clear, transparent, and consistent communication with clients, providing regular updates and addressing concerns promptly. 7. Problem Solving: Identify and resolve issues that may arise during campaign execution, ensuring client satisfaction and project success. 8. Business Development: Identify opportunities for account growth, upselling, and expanding service offerings to clients. 9. Market Insight & Innovation: Stay abreast of industry trends and competitor activity, offering innovative ideas and solutions to clients.
Position: Web Designer Salary: £34,000 to £45,000 per annum (dependent on experience) We are seeking a talented and motivated Web Designer to join our dynamic team. In this role, you will play a key part in the development and enhancement of websites, ensuring they meet high standards of design and functionality. Key Responsibilities: Develop specific sections and features for websites, ensuring they are engaging, user-friendly, and meet project requirements. Prepare regular progress reports and manage projects within established timelines and budgets. Design and build dynamic websites from scratch, implementing innovative solutions. Write clean, efficient page code to ensure seamless functionality and optimal website performance. Coordinate and manage both internal and external resources to ensure smooth project execution. Create and maintain design elements and promotional campaigns across various platforms. Oversee content creation for websites, ensuring that all pages meet high standards of design, copy, and functionality. Source and implement imagery, multimedia, and other online content as needed. Optimize digital imagery for web use to improve load speeds and overall site performance. Conduct comprehensive site testing across multiple browsers to identify and resolve any coding issues. Collaborate with back-end developers to integrate design with technical functionality. Stay updated on the latest web design trends, technologies, and best practices. Manage website amendments, ensuring that changes are delivered on time and to a high standard. Skills, Experience, and Qualifications: Required: Minimum RQF Level 6 qualification in IT or at least 3 years of work experience in an IT-related field. Preferred: A Bachelor's degree or higher in an IT-related field. A minimum of 3 years of relevant work experience in web design. If you’re passionate about web design and ready to bring fresh ideas to innovative projects, we’d love to hear from you!
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Central 17 Walthamstow London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Job Summary We are looking for a compassionate and dedicated Care Assistant to join our growing team. In this role, you will provide vital support to individuals in care homes or through home care services, helping to maintain their comfort, safety, dignity, and independence. This is an opportunity to make a real difference in people’s lives while working in a supportive and rewarding environment. Key Responsibilities Assist residents with daily living activities, including personal care, meal preparation, and mobility support. Follow individual care plans, ensuring tailored and person-centred support. Keep accurate records of care provided and promptly report any changes in residents’ conditions. Create and foster a warm, respectful, and friendly environment for residents. Communicate clearly and sensitively with residents, families, and colleagues to ensure continuity of care. Participate in regular training and team meetings to maintain high standards of practice. Safely drive residents to appointments or social activities when required. Qualifications & Skills Previous experience in a care home or home care setting is desirable but not essential (full training provided). Strong communication skills in English, both written and verbal. Basic IT skills for maintaining care records and documentation. A valid driving licence is preferred (for transporting residents). A genuinely caring, patient, and empathetic nature. Ability to work effectively as part of a team while remaining confident and proactive when working independently. Why Join Us? Make a meaningful impact on the lives of individuals in your community. Receive ongoing training and professional development. Join a supportive, friendly, and inclusive team. Opportunities for career progression within the care sector. ✨ This role is ideal for those who are passionate about providing high-quality care and supporting others to live fulfilling lives. If you have the heart to care and the drive to make a difference, we would love to hear from you! Job Type: Full-time Language: English (preferred) Work Location: In person
Purpose of Role To provide high-quality, person-centred care and support to individuals, enabling them to live safely, independently, and with dignity in their own homes or community settings. Key Responsibilities Deliver personal care, including washing, dressing, toileting, and grooming in line with care plans. Support service users with meals, hydration, and medication (where trained and authorised). Encourage independence and choice, promoting confidence and self-esteem. Assist with mobility, transfers, and the safe use of equipment (e.g., hoists, wheelchairs). Provide companionship, emotional support, and social interaction. Carry out household tasks (light cleaning, laundry, shopping, meal preparation). Accurately record and report care delivered, changes in needs, and incidents. Maintain confidentiality and uphold safeguarding principles at all times. Follow infection prevention and control measures to ensure a safe environment. About You Compassionate, patient, and committed to improving the lives of others. Good communication and listening skills. Reliable, flexible, and able to work independently or as part of a team. Willing to undertake training and development to maintain high standards of care. Previous experience in care is desirable but not essential — full training will be provided. Qualifications & Requirements NVQ/QCF Level 2 in Health and Social Care (or willingness to work towards). Enhanced DBS check. Right to work in the UK. Full driving licence and access to a vehicle (if required for community-based roles). What We Offer ✨ Competitive pay rates and mileage allowance ✨ Full induction and ongoing training (with opportunities to gain qualifications) ✨ Flexible working hours to suit your lifestyle ✨ Supportive management and a friendly team culture ✨ Career progression opportunities ✨ Rewards and recognition for outstanding performance
1.Create and implement marketing strategies. 2.Plan and oversee advertising campaigns. 3.Conduct market research and analysis. 4.Coordinate with creative and sales teams. 5.Manage campaign budgets and schedules. 6.Track and report on campaign performance. 7.Maintain client and stakeholder relationships. 8.Monitor market trends and competitor activity.
Duties and Responsibilities • Research and identify new construction project opportunities through networking, referrals, and bidding platforms., • Present and promote the company’s construction services to potential clients and stakeholders., • Ensure all projects are completed on time, within scope, and within budget., • Build and maintain strong, long-term relationships with clients to understand and meet their needs., • Deliver clear and tailored project presentations and updates to clients and internal teams., • Negotiate contracts, manage proposals, and finalize project agreements with clients and subcontractors., • Follow up on project leads, submitted bids, and potential opportunities using tracking tools., • Stay informed about construction trends, technologies, and industry regulations., • Monitor market conditions and competitor activities to adjust strategies and improve project outcomes., • Prepare and maintain accurate reports on project progress, budgets, and performance metrics., • Collaborate with architects, engineers, subcontractors, and internal teams to ensure project success., • Respond promptly to client questions, concerns, and change requests., • Attend industry events, trade shows, and networking functions to generate leads and stay updated.
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
Key Responsibilities Carry out daily cleaning duties including sweeping, mopping, vacuuming, dusting, and polishing. Clean and disinfect toilets, washrooms, and kitchen areas. Empty bins, dispose of waste safely, and replace bin liners. Wipe down tables, chairs, counters, and other surfaces. Ensure floors are free from spills, hazards, and obstructions. Replenish cleaning and hygiene supplies (soap, paper towels, toilet rolls, etc.). Report any maintenance issues, damages, or safety hazards to management. Follow health & safety, food hygiene, and COSHH (Control of Substances Hazardous to Health) guidelines. Operate cleaning equipment (vacuum cleaners, floor buffers, etc.) safely and correctly. Maintain cleaning schedules and complete records/logs as required. Perform deep cleaning tasks as instructed (e.g., kitchen deep cleans, window cleaning). Skills & Requirements Previous cleaning experience preferred but not essential. Ability to work independently and manage time effectively. Attention to detail and high standards of cleanliness. Understanding of hygiene and safety procedures. Reliable, punctual, and trustworthy. Hours & Location Flexible shifts including early mornings, evenings, or weekends as required.
Key Responsibilities: Identifying and researching potential clients, markets, and business opportunities Reaching out to prospective clients via calls, emails, meetings, or networking events Building and maintaining strong relationships with new and existing clients Preparing and delivering pitches, proposals, and presentations Collaborating with marketing, product, and sales teams to align growth strategies Negotiating contracts and closing deals Monitoring market trends and competitor activity Meeting sales targets and reporting performance to management
About the Role: We are seeking a detail-oriented and experienced Bookkeeper to join our growing team. The ideal candidate will have a strong understanding of financial records, double-entry bookkeeping, and accounting principles. This role is perfect for someone who thrives in a dynamic environment and is committed to maintaining accurate and up-to-date financial records.# Key Responsibilities: • Maintain accurate financial records using double-entry bookkeeping principles., • Process invoices, receipts, payments, and other financial transactions., • Reconcile bank statements and ensure all records are consistent and error-free., • Prepare VAT returns and assist with year-end accounts., • Manage payroll processing and ensure compliance with HMRC regulations., • Generate financial reports (e.g., profit & loss statements, balance sheets)., • Liaise with clients, suppliers, and team members to resolve queries., • Ensure compliance with UK accounting standards and company policies. Requirements: • Proven experience as a Bookkeeper or in a similar role., • Strong knowledge of double-entry bookkeeping and accounting software (e.g., QuickBooks, Xero, Sage)., • Familiarity with VAT, payroll processing, and basic tax regulations., • Excellent numerical skills and high attention to detail., • Ability to work independently and meet deadlines., • Strong communication and organisational skills., • AAT/IAB qualification or Bachelors in Accounting or equivalent experience preferred.
Are you ready to play a vital role in the world of e-commerce logistics? Join our dynamic team as a Warehouse Operative based in Tottenham—part of a growing network supporting operations across multiple locations. This is more than just a job—it’s an opportunity to be at the heart of the online shopping revolution, helping customers receive their orders with speed, accuracy, and care. No Experience Needed – Full Training Provided We welcome applicants from all backgrounds—no prior warehouse experience is required. You’ll receive one full week of paid training to get you up to speed on everything you need to succeed in the role. What You’ll Be Doing As a key member of our warehouse team, your responsibilities will include: Receiving and inspecting incoming goods – Carefully check deliveries for accuracy and quality before logging them into our system. Organising and storing stock – Sort items neatly, label products, and help with inventory management. Picking and packing orders – Use scanners to retrieve customer items, then pack them securely with accurate labels and documents. Shipping and dispatch – Prepare orders for dispatch, liaise with couriers, and ensure timely delivery. Maintaining a clean, safe environment – Keep aisles clear, sanitise workspaces, and follow all safety protocols. Recording and stock control – Use Warehouse Management Systems (WMS) to log stock, conduct audits, and report any discrepancies. General support – Help with returns, stock rotation, basic admin tasks, and onboarding new team members when needed. What You Bring to the Table We’re looking for people who are: Detail-oriented – Accuracy is key when packing and shipping Physically fit – You’ll be lifting, moving, and standing for most of your shift Reliable & team-focused – Strong communication and a positive, can-do attitude Quick to learn – You’ll be trained on systems and processes during your first week Health & safety aware – You understand or are willing to learn safe warehouse practices Bonus if you have: experience using forklifts or pallet trucks (but it’s not essential) Why This Role Rocks No experience? No problem – You’ll be fully trained and supported from day one Earn while you learn – The 1-week training period is fully paid Career progression – Many warehouse staff move into senior or operational roles Competitive pay – Fair hourly rates, shift premiums, overtime, and potential benefits like pensions, life insurance, and wellness programs (location-dependent) Supportive culture – We value teamwork, training, and internal growth Opportunities to relocate – Tottenham is just the beginning—there are openings across our wider network Ready to Join Us? If you’re dependable, detail-oriented, and excited to be part of the e‑commerce logistics revolution, we’d love to hear from you. No experience needed—just bring your energy and eagerness to learn. 📧 Send us your CV, and let’s explore how you can become a vital part of our warehouse team—starting in Croydon, with the potential to grow across our expanding network.
Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter
Job Title—Business support officer SOC Code - 3549 Job Description - The applicant will support strategic planning, coordinate business logistics, and ensure smooth cross-departmental operations. Key responsibilities include assisting senior management in implementing business strategies, analysing logistical workflows, and identifying improvements in supply chain and resource allocation. The role involves drafting reports and business plans, maintaining operational documentation, and conducting market research to support decision-making. The officer will coordinate the timely delivery of services, monitor performance standards, and liaise with third-party providers. Compliance with company policies and legal standards is essential. This position plays a critical role in driving process efficiencies and supporting both commercial and operational objectives across the organisation.
hr @ serenecareandsupport.co.uk Job Summary We are seeking a dedicated and compassionate Youth Worker to join our team. The ideal candidate will play a crucial role in supporting and mentoring young individuals, fostering their personal development, and helping them navigate challenges. This position requires a commitment to educating and empowering youth, particularly those with special educational needs. Responsibilities • Provide mentorship and guidance to young people, helping them develop life skills and confidence., • Engage with youth in various settings, including schools, community centres, and recreational activities., • Develop and implement educational programmes tailored to the needs of individuals or groups., • Collaborate with parents, teachers, and other professionals to create a supportive environment for youth., • Monitor and assess the progress of young individuals, providing feedback and encouragement., • Facilitate workshops and group activities that promote social interaction and personal growth., • Proven experience in youth work or a related field is highly desirable., • Strong mentoring skills with the ability to inspire and motivate young people., • Knowledge of special education practices is an advantage., • Excellent communication skills, both verbal and written, to effectively engage with youth and stakeholders., • A genuine passion for working with children and supporting their development., • Ability to work collaboratively within a team while also being self-motivated., • Flexibility to adapt to varying situations and challenges that may arise in a dynamic environment., • Level 3 qualification in Health and Social Care, equivalent or willing to work towards