Retail operations manager jobs in BromleyCreate job alerts

Deputy Manager | Fashion Retail | Salary Up to £30k + Benefits We're looking for an ambitious and commercially driven Deputy Manager to join a stylish fashion retailer in Bromley. As a Deputy Manager, you'll play a key role in leading the team, driving sales and delivering an exceptional customer experience. The Role Lead, motivate and develop a high-performing team as Deputy Manager. Drive sales, KPIs and commercial performance. Deliver an outstanding customer experience and lead by example. Support all aspects of store operations, including stock and visual merchandising. Work closely with the Store Manager to ensure the Deputy Manager role makes a real impact on store performance. About You Previous retail management or supervisory experience, ideally within fashion or accessories. Commercially focused with a strong track record of achieving targets. A confident and inspiring team leader who enjoys developing others. Passionate about exceptional customer service and ready to step into an Deputy Manager position. Energetic, ambitious and ready for your next career move. What's on Offer? Salary up to £30k + Benefits Excellent progression opportunities. The chance to join a growing, fashion-forward brand. If you're a passionate retail leader looking for your next Deputy Manager opportunity, we'd love to hear from you. Apply now with your CV to find out more. BH37165 TPBN1_UKTJ

Store Manager – Bromley Fashion | Accessories A bold, design-led women's fashion retailer is searching for a Store Manager who brings style, pace and strong commercial instinct. This new boutique needs an inspiring leader who thrives in a trend-driven environment and knows how to convert footfall into loyal, returning customers while building a high-performing team. Key Responsibilities Lead, coach and develop a motivated team to deliver exceptional service and strong commercial results. Drive sales performance through effective KPI management and daily floor leadership. Maintain impeccable store standards, visual presentation and operational excellence. Create a positive, inclusive and collaborative team culture. Oversee recruitment, onboarding, training and ongoing staff development. Manage stock levels, replenishment, deliveries and store operations. Ensure compliance with company policies, procedures and health & safety standards. Represent the brand values through confident leadership, communication and customer engagement. About You Previous experience as a Store Manager or Assistant Store Manager within fashion, accessories or beauty retail. Proven track record of driving sales, achieving KPIs and elevating customer experience. Strong leadership skills with the ability to inspire, empower and develop a team. Customer-centric mindset with a natural ability to build rapport and create loyalty. Excellent organisational, operational and problem-solving skills. Leads from the front, sets the tone and creates a high-energy environment. Flexible to work weekends, evenings and peak trading periods. What's on Offer A competitive salary and benefits package, plus the opportunity to shape and grow a stylish, fast-paced and design-led retail environment. TPBN1_UKTJ

Join a high-performing Aftersales team where customer excellence, operational efficiency and leadership are at the heart of everything we do. As Service Manager, you will act as the deputy to the Aftersales Manager, leading the day-to‑day operation of the Service Department and driving exceptional customer experiences, team performance and commercial results. This is an exciting opportunity for an experienced automotive leader to play a key role in delivering Porsche standards while developing and motivating a talented team. • Act as Deputy to the Aftersales Manager, leading the department in their absence., • Manage and develop the Service Reception Team, Service Administration, Service Quality function and Workshop Controller., • Drive performance against KPIs including CSI, productivity, efficiency, utilisation and retention., • Oversee daily workshop operations, loading and capacity planning to maximise performance., • Ensure seamless communication between customers, reception, workshop and parts teams., • Take ownership of customer complaints and escalations, ensuring prompt resolution., • Monitor WIP, debt management and labour sales performance to achieve business targets., • Maintain compliance with Porsche standards, manufacturer requirements and health & safety regulations., • Lead performance management, coaching, recruitment and succession planning activities., • Identify and implement continuous improvement initiatives to enhance customer satisfaction, profitability and operational efficiency., • Proven management or team leadership experience within an automotive aftersales environment., • Strong knowledge of service reception, workshop operations, warranty processes, and customer service delivery., • Experience leading customer‑facing teams and driving operational performance., • Demonstrable success in managing and improving departmental KPIs and profitability., • Excellent coaching, people development, and performance management skills., • Strong communication, customer complaint resolution, IT proficiency, and a full UK driving licence., • Previous experience as a Service Manager, Assistant/Deputy Aftersales Manager, or Workshop Controller., • Background in premium automotive retail, ideally with Porsche knowledge., • Understanding of manufacturer standards, audits, compliance, and FCA regulatory requirements., • Relevant management or leadership qualification (IMI or equivalent)., • Technical automotive qualifications, workshop experience, and a track record of leading continuous improvement initiatives. Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. • Competitive salary with an annual performance bonus up to 35% of basic salary, • 46.25 hours each week, • VW Group tax efficient company vehicle, • 33 days holiday per year, • Dedicated mental health champions, • Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products, • Life Assurance, • DC Pension Scheme, • Employee Assistance Program - support and advice on issues impacting your wellbeing Porsche Centre South London is located off the A20 towards Bexley. With free onsite parking and stone’s throw away from Tesco Superstore. It’s also a five‑minute drive from Bannatyne Health Club and Orpington’s Retail Park. Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South‑East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state‑of‑the‑art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. #J-18808-Ljbffr

Interiors Media Limited in West Wickham is seeking an experienced Retail Sales Manager to support the store manager, Paul. The role demands a self-motivated individual who thrives on delivering excellent customer service. Key responsibilities include understanding customer requirements, managing deliveries, and overseeing store operations. This position offers an opportunity to be part of a friendly team in a supportive environment, where you can truly shine and contribute to customer satisfaction. #J-18808-Ljbffr

We're looking for an ambitious and commercially driven Deputy Manager to join a stylish fashion retailer in Bromley. As a Deputy Manager, you'll play a key role in leading the team, driving sales and delivering an exceptional customer experience. • Lead, motivate and develop a high-performing team as Deputy Manager., • Drive sales, KPIs and commercial performance., • Deliver an outstanding customer experience and lead by example., • Support all aspects of store operations, including stock and visual merchandising., • Work closely with the Store Manager to ensure the Deputy Manager role makes a real impact on store performance., • Previous retail management or supervisory experience, ideally within fashion or accessories., • Commercially focused with a strong track record of achieving targets., • A confident and inspiring team leader who enjoys developing others., • Passionate about exceptional customer service and ready to step into an Deputy Manager position., • Energetic, ambitious and ready for your next career move., • Salary up to £30k + Benefits, • Excellent progression opportunities., • The chance to join a growing, fashion-forward brand. If you're a passionate retail leader looking for your next Deputy Manager opportunity, we'd love to hear from you. #J-18808-Ljbffr

£16.30 - £16.80 per hour | 35 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Leadership and Company Principles, • Swiftly solve problems and delegate tasks, • Create an environment where your colleagues can succeed alongside you, • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager, • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly, • Give our customers the very best experience every time they visit your store, • Experience leading a team to achieve targets in a bustling, fast-paced environment, • The ability to effectively delegate tasks and motivate your team, • Patience and a friendly manner with the ability to keep calm in any situation, • Passion to thrive as a key part of the Store Team, • A proactive and encouraging approach to help your colleagues develop themselves and store operations, • 30-35 days holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Pension scheme, • Long service awards, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. #J-18808-Ljbffr

Porsche Retail Group is seeking a Service Manager to act as deputy to the Aftersales Manager, leading day-to-day operations of the Service Department and driving outstanding customer experiences, team performance and commercial results. You will develop and motivate a talented team, manage service reception, workshop operations and warranty processes, and ensure compliance with Porsche standards and health and safety regulations. #J-18808-Ljbffr

Salary: £32k plus comm / car allowance of £4k or company car We're looking for a driven Retail Performance Manager to take ownership of a portfolio of ~555 retailers within a defined territory. This is a fast-paced, field-based role where you'll use data, insight and coaching to drive commercial performance, improve compliance, and help retailers maximise the value of PayPoint's products and services. You'll be at the heart of our network-building strong relationships and delivering measurable results. • Own the commercial performance of your territory, driving revenue growth and product penetration, • Deliver a structured programme of retailer visits (1,170 per year), aligned to our national tiering model, • Use data and insight to identify opportunities and create targeted action plans, • Coach and support retailers to improve in-store execution and performance, • Promote and grow adoption of PayPoint's full product suite, • Conduct compliance checks and ensure retailers meet required standards, • Accurately record all activity and outcomes in CRM, • Build strong, trusted relationships and act as the go-to contact for performance support, • Share insight and feedback to support continuous improvement across the business, • Territory revenue growth and improved product penetration, • Strong compliance performance and reduced breaches, • Mystery shopping scores above 85%, • High levels of retailer satisfaction and engagement, • Experience in field sales, account management, retail operations or similar, • Strong commercial mindset with the ability to analyse data and identify opportunities, • Excellent communication and relationship-building skills, • Confident coaching and influencing independent retailers, • Highly organised and comfortable working autonomously, • Experience working with small businesses or retail environments is desirable, • A high-impact role with real ownership of your territory, • Opportunity to make a visible difference to retailer success, • Work with a wide range of innovative products and services #J-18808-Ljbffr

3 days ago Be among the first 25 applicants Job Type: Full-time, Permanent Location: Plumbase Sidcup At Plumbase, we are part of the largest independent networks of plumbing and heating merchants in the UK - over 320 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That’s because we give them autonomy and ownership - not a one‑size‑fits‑all script. We’re looking for someone who can run this showroom with energy, initiative, and a commercial eye to join our Plumbase showroom in Sidcup - someone who understands that good design matters, but great relationships and follow‑through are what drive results. You’ll guide customers through their journey from first enquiry to final order, while also taking a proactive role in building relationships with local installers, developing repeat business, and keeping the showroom front‑of‑mind with both trade and retail customers. You’ll have the freedom to shape your space, tailor your approach, and trade in a way that works for your local market. If you’ve got a background in showrooms and you enjoy the buzz of helping people make decisions and getting deals over the line, then this is a great opportunity to build something that’s truly yours. • Running day‑to‑day operations of the bathroom showroom, • Leading and coaching Business Development Managers / Bathroom Designers to drive sales and service, • Developing trade and retail customer relationships, • Owning local marketing and driving repeat business, • Maintaining a showroom that inspires – layout, merchandising, displays, • Supporting customers with design advice and product recommendations, • Using commercial data to steer performance, • Working closely with trade installers and the wider site team, • Experience in a bathroom, kitchen, interiors, or design showroom, • People leadership or team supervision experience (preferable), • Sales focused with good commercial acumen including margin management, supplier relationships and stock management, • Strong customer focus and excellent communication skills, • Creative flair and interest in home design, • CAD experience (e.g. Virtual Worlds) is a bonus, not essential, • Full UK driving license, • Full autonomy to run your own showroom, • Supportive environment with real decision‑making power, • Career progression across a national independent merchant network, • Trusted, respected employer in the trade and retail space Keywords: Showroom Manager, Bathroom Showroom, Bathroom Sales, Interior Design, Kitchen Showroom, Retail Management, Home Improvement, CAD Design, Virtual Worlds, Customer Experience, Sales Leadership, Trade Counter, Plumbing Merchant, Design Consultant, Team Leader, Visual Merchandising, Branch Manager, Showroom Design, Plumbing Jobs, Retail Sales Manager Mid‑Senior level Full‑time Sales and Business Development Wholesale Building Materials Referrals increase your chances of interviewing at Plumbase by 2x #J-18808-Ljbffr

Supervisor | Fashion Retail | Salary Up to £29k + Benefits Ready to take the next step in your fashion retail career? We're looking for a strong and experienced Supervisor to join a stylish fashion retailer in Bromley. This is an exciting opportunity for a confident retail leader who enjoys being hands-on, motivating a team and helping to deliver an exceptional customer experience. You'll play an important role on the shop floor, supporting the management team and helping to drive sales, standards and team performance. The Role Lead by example on the shop floor, motivating the team to deliver excellent customer service. Support the management team in achieving sales targets and key KPIs. Take responsibility for the team and store standards during your shift. Coach and support colleagues, helping them to develop and perform at their best. Support with visual merchandising, stock management and daily store operations. Ensure the store is presented to a high standard and reflects the brand's identity. Help create a positive, energetic and customer-focused environment. About You Proven experience as a Supervisor or Assistant manager within fashion, accessories or premium retail. Confident leading a team and taking ownership during your shifts. Commercially aware with a strong understanding of sales and KPIs. A natural role model who enjoys motivating and developing others. Passionate about customer service and creating an engaging shopping experience. Organised, proactive and able to work confidently in a fast-paced environment. Ambitious, reliable and keen to continue developing your retail career. What's on Offer? Up to £29k+ benefits Excellent training and development opportunities. Clear opportunities for career progression. The chance to join a growing, fashion-forward brand. If you're a strong Supervisor looking for your next opportunity in fashion retail, we'd love to hear from you. Apply now with your CV to find out more. BH37165 TPBN1_UKTJ

Store Manager | Fashion Retail | Salary Up to £32,000 plus a great package Are you an experienced retail leader ready to take ownership of a high-performing fashion store? We're looking for an ambitious and commercially driven Store Manager to lead a stylish fashion retailer in Bromley. As the Store Manager, you'll have full responsibility for driving commercial performance, developing your team and delivering an exceptional customer experience. The Role Lead, coach and develop a high-performing team, creating a positive and motivating store environment. Take ownership of sales, KPIs and overall commercial performance, ensuring targets are consistently achieved. Deliver an exceptional customer experience, leading by example and setting high service standards. Oversee day-to-day store operations, including stock management, visual merchandising and compliance. Analyse performance and use commercial insights to identify opportunities and drive continuous improvement. Recruit, onboard and develop team members, supporting their progression and performance. Work closely with the wider business to ensure the store reflects the brand's standards and commercial objectives. About You Proven experience as a Store Manager, ideally within fashion, accessories or premium retail. Strong commercial awareness with a track record of delivering sales and KPI performance. A confident and inspirational leader who can motivate, coach and develop a team. Customer-focused with a genuine passion for delivering an exceptional shopping experience. Organised, proactive and comfortable taking ownership of store performance. Ambitious and energetic, with a desire to progress within a growing fashion brand. What's on Offer? Up to £32k + benefits Excellent progression and development opportunities. The opportunity to take ownership of a store within a growing, fashion-forward brand. A dynamic environment where your leadership and commercial impact will be recognised. If you're an experienced Store Manager looking for your next challenge in Bromley, we'd love to hear from you. Apply now with your CV to find out more. BH37166 TPBN1_UKTJ

Seeking an Assistant Store Manager for a retail role in Blackheath, London. Responsibilities include daily store operations, customer service, stock management, and supporting the store manager and team.