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  • Events Supervisor
    Events Supervisor
    2 hours ago
    £19–£21 hourly
    Full-time
    London

    Are you passionate about delivering exceptional service and creating memorable experiences? We have an exciting opportunity for an Events Supervisor to join our highly successful team at Haymarket Hotel, part of the prestigious Firmdale Hotels. Firmdale Hotels is renowned for its unique design, vibrant atmosphere, and exceptional hospitality. Our award-winning hotels are located in the heart of London and New York, each offering a distinctive blend of comfort, style, and service. At Firmdale, we pride ourselves on our commitment to excellence and our dedicated team who make it all possible. As an Events Supervisor, you will play a pivotal role in ensuring our guests receive inspirational service during their events. You will work closely with our Events team, demonstrating your exceptional attention to detail, organisational prowess, and interpersonal skills. Your confidence and strong communication abilities will be key in engaging with guests and leading your team to success. Responsibilities: • Supervise and coordinate the setup and execution of events, ensuring all details meet the highest standards., • Provide exceptional customer service, acting as the main point of contact for guests and addressing any needs or concerns promptly., • Lead, motivate, and support your team, fostering a positive and collaborative working environment., • Ensure all event spaces are prepared and maintained to the highest level of cleanliness and organisation., • Collaborate with other departments to ensure seamless event operations and guest satisfaction., • Continuously seek opportunities to enhance the guest experience and improve event processes. What you Need: • Proven experience in supervising a team, preferably in events or hospitality., • A passion for delivering exceptional customer service and a keen eye for detail., • Confidence in your communication skills and the ability to engage with guests and team members effectively., • Strong organisational skills and the ability to multitask in a fast-paced environment., • A positive, can-do attitude and a proactive approach to problem-solving. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Supervisor
    Supervisor
    6 days ago
    £12.5–£14 hourly
    Part-time
    London

    Job Ref: HON1133 Branch: Honi Poke High Holborn Location: Honi Poke High Holborn, London (Central) Salary/Benefits: £13 – £13.50 per hour, depending on experience Contract type: Permanent Hours: Part Time Posted date: 22/10/2026 Closing date: 03/12/2026 Join the Honi Poke family and help lead one of our grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for a Supervisor in with hospitality or food retail experience (fast-casual, café, grab-and-go, or takeaway preferred) who's hands-on, organised, and great with people. You'll help keep the store running smoothly, support and motivate your team, and ensure every customer has an amazing experience. If you're positive, energetic, and passionate about fresh food, this role is a perfect step to grow your leadership skills while helping Honi Poke deliver consistently excellent service across our stores. That's the way we bowl! Key Responsibilities • Support the Assistant Manager and General Manager with daily store operations., • Ensure service is fast, friendly, and efficient in a busy store., • Maintain high standards of food quality, hygiene, and customer experience., • Lead and motivate your team during shifts to deliver excellent customer service., • Assist in training new team members and supporting staff development., • Keep the store running smoothly and help create a positive, fun, and supportive workplace culture. What We Offer • £13 – £13.50 per hour, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme support for your wellbeing, • Ongoing training and career development within a growing brand, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Bring your energy, leadership, and passion to Honi Poke and help us become the go-to poke destination. Apply today, we can't wait to welcome you to the family!

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  • Sous Chef
    Sous Chef
    2 days ago
    £21–£22 hourly
    Full-time
    London

    Are you passionate about culinary excellence and looking for an exciting new challenge? Firmdale Hotels invites you to become part of our award-winning team at the Charlotte Street Hotel. Known for our vibrant atmosphere and exceptional service, Firmdale Hotels offers a dynamic and supportive work environment where you can thrive and grow your career. As a Sous Chef, you will play a crucial role in our kitchen, leading and developing our talented team to deliver outstanding culinary experiences. Your managerial skills will ensure smooth and consistent service, while your creativity and attention to detail will elevate our dishes to the highest standards. Responsibilities: • Lead and mentor the kitchen team to achieve excellence in food preparation and presentation., • Maintain high standards of food knowledge and culinary techniques., • Organise and manage the kitchen operations to ensure efficiency and quality., • Communicate effectively with team members and other departments to guarantee seamless service., • Uphold a commitment to using fresh, high-quality ingredients to create memorable dishes. What you Need: • 2 years proven experience in a similar role within a high-quality kitchen., • Exceptional attention to detail and a passion for food., • Strong organisational and communication skills., • Ability to inspire and lead a team with confidence and enthusiasm., • Dedication to maintaining the highest standards of food safety and hygiene. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Order Fulfilment & Customer Service Assistant Immediate start
    Order Fulfilment & Customer Service Assistant Immediate start
    10 days ago
    £26000–£27000 yearly
    Full-time
    Stanmore

    Fashion Jewellery Business | Immediate Start | Long-Term Position We are looking for a reliable, enthusiastic and responsible team member to join our small, friendly team at Gracee, with an immediate start. If you have a genuine interest in fashion and jewellery, enjoy working in a busy environment and take pride in providing excellent customer service, we would love to hear from you. Key Responsibilities • Process and fulfil daily B2B customer orders using our iPad system efficiently., • Answer customer telephone calls when required, communicating professionally and providing friendly, helpful customer service., • Handle customer returns, exchanges and replacements., • Keep the warehouse organised, sort incoming deliveries and monitor stock levels, reporting any shortages or low-stock items using our stock management system., • Work closely with a small, supportive team, maintaining high standards of accuracy and attention to detail., • Be willing to learn, take feedback on board and help with other day-to-day tasks when needed. Requirements • Fluent English, both spoken and written, is essential., • Basic Microsoft Excel skills are essential., • Reliable, responsible and well organised, with a positive and proactive attitude., • Confident in communicating with customers over the telephone and by email., • Able to work efficiently and accurately in a busy environment., • A good team player who is willing to learn, improve and develop within the role., • Previous experience in retail, order processing, warehouse or customer service is preferred but not essential. Full training will be provided. Working Hours • Monday to Friday, 9:00 am – 5:00 pm., • Weekends and Bank Holidays off. Location Based near Canons Park, Stanmore, with convenient access to public transport. What We Offer • A friendly and supportive working environment within a small team., • A stable, full-time, long-term position., • Training and opportunities to develop your skills and responsibilities., • An immediate start for the right candidate. If you are enthusiastic, dependable and looking for a long-term opportunity with a growing fashion jewellery business, we would love to hear from you!

    Immediate start!
    No experience
    Easy apply
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