Order Management Associate
hace 5 días
Craigavon
WHO WE ARE: EOS IT Solutions is a global technology and logistics company that provides collaboration and business IT support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. JOB PURPOSE: We are looking for a highly organized and detail-oriented Order Management Associate to join our dynamic team. In this role, you will take a proactive approach to managing orders and ensuring a seamless process from start to finish. You will be responsible for handling high-priority tasks with flexibility and efficiency while maintaining a strong attention to detail. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent time management skills and the ability to adapt to changing priorities. If you're ready to make a meaningful impact and contribute to the success of our team, we want to hear from you! WHAT YOU’LL DO: The Order Management Associate is responsible for the following specific areas of the program: • Acknowledge and process client purchase orders, • Generate vendor purchase orders accurately and efficiently based on client orders., • Ensure that vendor POs include all necessary details, such as product specifications, quantities, and delivery timelines., • Monitor and track inbound shipments from vendors to ensure timely and accurate delivery., • Collaborate with project teams to address any potential delays or issues in the shipment process., • Generate picking tickets for warehouse staff based on project timelines., • Create logistics tickets for outbound shipments to clients., • Pay meticulous attention to details in all stages of order processing to minimize errors., • Conduct thorough quality checks to guarantee that the correct products are shipped to clients., • Prioritize tasks based on urgency and importance to meet tight deadlines., • Efficiently manage a high volume of orders while ensuring accuracy and quality., • Manage multiple client orders simultaneously and adapt quickly to changes in order specifications, shipment schedules, or client requests., • Troubleshoot and resolve issues promptly to maintain smooth order flow., • Respond promptly to client inquiries and provide updates on order status., • Stay informed about product pricing, discounts, and promotions from vendors., • Identify opportunities to negotiate better terms with vendors and save costs., • Experience in an order management or similar role, • Experience using procurement software, • Strong numeracy skills and analytical ability, • Basic to Intermediate Microsoft Excel Knowledge, • Excellent time management skills, with ability to manage workload and prioritize tasks, • Exceptional attention to detail and level of meticulousness, • Strong communication skills, • A proactive problem solver, who can think on their feet., • Experience with Sage X3 and Jira a plus, • Can drive progress positively and effectively, keeping all stakeholders informed. #IND #LI-Onsite