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Senior property manager jobs in United Kingdom

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  • Front of House Supervisor
    Front of House Supervisor
    2 days ago
    Full-time
    London

    Front of House Supervisor – Locke Millenium Bridge We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front office and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Oversee daily front of house operations, including reception and guest services Lead, train, and motivate front office team members Ensure a consistently high level of guest service and satisfaction Handle guest feedback, complaints, and service recovery professionally Manage staff scheduling, performance, and training Ensure compliance with hotel policies, procedures, and brand standards Coordinate closely with housekeeping, F&B, and other departments Prepare reports, forecasts, and operational updates for management THE FIRE YOU CARRY Strong leadership and people-management skills Excellent customer service and guest relations abilities Clear and professional communication skills Strong organizational and time-management skills Problem-solving and decision-making abilities Ability to remain calm under pressure Attention to detail and operational awareness Knowledge of hotel front office procedures Proficiency in property management systems (PMS) preferred YOUR PROVEN TRACK Proven experience as a Front of House Supervisor or in a senior front office role Previous experience working in a hotel environment is essential Experience managing front desk, concierge, or guest services teams Experience handling guest complaints and service recovery Experience preparing schedules, reports, and operational forecasts Ability to work flexible hours, including weekends and public holidays Relevant hospitality qualification or equivalent experience preferred OUR TREASURE CHEST 28 days Holidays inc Bank Holidays (Including the option to buy more if you want them), Wellbeing benefits Free nights in our properties Awesome recognition schemes Pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Property Procurement/Sourcing Manager
    Property Procurement/Sourcing Manager
    2 months ago
    Full-time
    Croydon

    Overview We are seeking a proactive and well-connected Property Procurement professional to source residential and/or commercial properties across specific London postcodes. The role involves building strong relationships with landlords, agents, and local councils, and securing suitable properties that meet business requirements. We are open to candidates at junior, mid-level, and senior stages of their career. Key Responsibilities Property Sourcing & Acquisition Source suitable properties within targeted London postcodes Identify on-market and off-market opportunities through direct landlord engagement, agents, and local networks Conduct initial assessments to ensure properties meet required criteria (location, size, compliance, pricing) Landlord & Agent Relations Build and maintain strong relationships with landlords, letting agents, and property owners Negotiate commercial terms, rents, and lease conditions where required Act as the main point of contact throughout the procurement process Council & Compliance Liaison Liaise with local councils where necessary regarding licensing, planning, compliance, or housing standards Support applications for HMO licences, planning permissions, or change of use (experience-dependent) Ensure properties meet local authority and regulatory requirements Market Intelligence Monitor London property market trends within assigned postcodes Advise on availability, pricing expectations, and acquisition strategies Maintain an up-to-date pipeline of potential properties Reporting & Administration Maintain accurate records of leads, negotiations, and secured properties Provide regular updates and reports to management Coordinate with legal, operations, and compliance teams as required Experience & Skill Levels Junior Level Interest in property, real estate, or housing sector Strong communication and negotiation skills Willingness to learn council processes and landlord engagement Organised, driven, and confident dealing with external stakeholders Mid-Level Proven experience sourcing properties in London Existing relationships with landlords and/or agents Familiarity with London boroughs and postcode-specific dynamics Understanding of basic council and compliance processes Senior Level Extensive property procurement experience across London Strong landlord, agent, and council networks Ability to work independently and lead sourcing strategy Proven track record of securing properties at scale Experience negotiating complex deals and managing multiple boroughs Key Skills & Attributes Strong negotiation and interpersonal skills Excellent local knowledge of London postcodes and boroughs Ability to work independently and meet targets Confident liaising with councils and regulatory bodies Commercial awareness and problem-solving mindset

    Immediate start!
    No experience
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  • Recepcionist
    Recepcionist
    2 days ago
    Full-time
    London

    Citadines Trafalgar Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving • £26248.00 per annum

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  • Senior Finance Manager
    Senior Finance Manager
    4 days ago
    Full-time
    Bethnal Green, Tower Hamlets

    Senior Finance Manager Yard Sale Pizza Competitive salary Yard Sale Pizza are looking for a commercially minded, hands-on Senior Finance Manager to join our finance team and play a key role in shaping financial and operational performance across the business! Reporting to our Finance Director, you'll act as the number two in the finance team, taking ownership of core financial processes whilst partnering closely with teams across the business to deliver clear, actionable insights that drive smarter decision-making. It's a super exciting time to join YSP as we continue to grow, making this a fantastic opportunity to step into a high-impact role within a fast-moving hospitality brand where collaboration, accountability and curiosity are at the heart of everything we do. If you enjoy working at pace, getting into the detail and influencing stakeholders across multiple functions, this could be the perfect next step! What you'll be doing: Commercial: • Leading weekly performance reporting, including sales insights and flash reporting., • Acting as the primary operations business partner, delivering impactful analysis and improving efficiency across sales forecasting, labour planning, COS, wastage, discounts and refunds., • Driving KPI dashboard automation, including supporting and training site management teams., • Optimising variable spend areas such as consumables and cleaning products and overseeing central prep reporting and transfers., • Owning key budget lines, supporting the annual budgeting cycle and periodic reforecasting., • Partnering with the Property Director to understand variances and ensure forecast accuracy., • Supporting the Finance Director with ad-hoc tasks, projects and analysis. Financial Reporting: • Supporting the statutory audit process and consolidation of group entities., • Preparing the monthly management accounts pack, including presenting results to the leadership team., • Owning the 13-week cashflow forecast., • Maintaining the lease database and overseeing lease accounting. What we're looking for: • An individual with a hands-on approach with a willingness to get stuck in and take ownership., • Someone who has strong Excel skills and a tech-first mindset when working with data., • An individual who is naturally curious, with a desire to understand the drivers behind performance., • Someone who is comfortable working at pace and managing multiple priorities and deadlines., • A structured problem-solver with strong attention to detail., • A collaborative team player who brings a humble, reliable approach. You'll need: • To be a fully qualified accountant (ACA/ACCA/CIMA.), • To have at least 4 years' post-qualified experience, including business partnering and management accounts exposure., • To have previous multi-site experience (hospitality experience is a MASSIVE plus.) What's on offer: • 28 days annual leave + Christmas hols., • Working from home allowance., • Hybrid working., • Epic staff parties and plenty of pizza! How to apply: Please send your CV and a cover letter telling us why you'd love to join us to: lucy@yardsalepizza.com

    Easy apply
  • Sales Manager
    Sales Manager
    2 days ago
    Full-time
    London

    We are seeking an experienced and confident Sales Manager to become part of our Team at The Ascott Hospitality UK. Please note this position is on a one year fixed term contract. You will report to the Director of Sales, managing a portfolio of accounts and maintaining relationships with new businesses and established clients, to support the wider business targets. As Sales Manager you will be responsible for: Independently managing and growing a portfolio of targeted relocation and serviced apartments, booking agency accounts to achieve the maximum market share and profitability from those accounts, by implementing a detailed account management process Organising and implementing regular client activities to cement the relationship with existing accounts, in accordance with the set objectives Maintaining current knowledge of the economic environment using competitive intelligence Acting as a sales champion to initiate a sales plan and ensuring your targeted property achieves total room revenue Complying with sales and price policy defined by the group when making proposals in order to promote the high profit price scales Working with Revenue team, Residents Managers and Sales team to identify the needs for Ascott UK, and confidentially proposing and communicating the solutions to the team Being an active and strong advocate in the wider commercial function of the business, identifying new client opportunities, participating in client pitches and promoting the Ascott Hospitality by attending tradeshows, events and networking opportunities Supporting and undertaking projects to drive new business opportunities (RFP, Trade Shows, Sales Campaigns, Sales Trips) Proactively identifying, targeting and winning new accounts for the Ascott properties via a structured pipeline process Completing monthly sales reports and ensuring the sales management system is updated correctly to comply with procedures. To be successful in the role of Sales Manager, we require: At least 3 years experience within a Sales environment A degree in Hospitality, Business or International Business Excellent organisational and time management skills Proven communication and negotiation skills This is your opportunity to be part of our team as a Sales Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving

    Immediate start!
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  • Property Viewing & Client Support Driver
    Property Viewing & Client Support Driver
    10 days ago
    £14–£19 hourly
    Full-time
    London

    Job Title: Property Viewing & Client Support Driver Location: England (Multiple Locations) Job Type: Flexible / Self-Employed / Part-Time or Full-Time Pay: £14 – £19+ per hour (depending on performance and workload) About the Opportunity We are currently expanding and looking for reliable, motivated, and professional individuals to join our growing team as Property Viewing & Client Support Drivers. This is a unique opportunity to work within the property sector in a flexible, independent role that allows you to earn well while staying active and meeting new people daily. Unlike traditional 9–5 roles, this position gives you the freedom to manage your own time while still benefiting from a consistent flow of work. You will play a key role in supporting property operations across London by conducting viewings, interacting with prospective tenants, and assisting landlords with essential onboarding support. This role is ideal for individuals who are proactive, presentable, and enjoy being on the move rather than being stuck behind a desk. Whether you already have experience in property, driving, or customer service—or you are looking to enter the industry—this opportunity offers a clear and straightforward way to get started. Your Role & Responsibilities As a Property Viewing & Client Support Driver, your day-to-day responsibilities will involve travelling to various locations across London and acting as a key representative of the business. Your duties will include: • Conducting property viewings for prospective tenants in a professional and friendly manner, • Meeting clients at properties, greeting them, and ensuring they feel comfortable throughout the viewing, • Providing clear and basic information about each property, • Visiting landlords’ properties to deliver and explain starter packs, • Ensuring all appointments are attended on time and completed efficiently, • Managing your daily schedule and travel routes effectively, • Communicating updates after each visit, including feedback and outcomes, • Representing the company in a professional, reliable, and presentable manner at all times This is a fast-paced role where organisation, punctuality, and communication are essential. You will often be managing multiple viewings per day, so being able to stay on schedule and adapt when needed is key. What We’re Looking For We are seeking individuals who are dependable, self-motivated, and comfortable working independently. This role requires a balance of people skills and discipline, as you will be trusted to manage your own workload without constant supervision. To be successful in this role, you should: • Hold a full UK driving licence (essential), • Be confident driving across London and navigating different areas, • Have strong communication and interpersonal skills, • Be punctual, organised, and reliable, • Feel comfortable meeting new people on a daily basis, • Be confident working independently and managing your own time, • Have a professional and presentable appearance, • Own a smartphone with internet access for navigation and updates While having access to your own vehicle is beneficial, it is not essential. We offer company car hire options for those who require a vehicle, ensuring that lack of transport does not prevent the right candidates from applying. Previous experience in property, lettings, driving roles, or customer service is helpful but not required. We provide clear guidance and simple processes to help you get started quickly and perform confidently in your role. Why Join Us? We are building a fast-growing and opportunity-driven business where reliable individuals are rewarded with consistent work and the chance to grow. Here’s what makes this a great opportunity: Strong Earning Potential With pay ranging from £14 to £19+ per hour, your earnings are directly influenced by your availability, efficiency, and performance. The more work you take on, the more you can earn. Flexible Working Structure You have control over your schedule. Whether you are looking for full-time income or part-time flexibility, this role adapts to your lifestyle. Consistent Workflow We operate across multiple locations in London, ensuring there is always demand for viewings and client visits. Reliable drivers will benefit from steady and ongoing work. Stay Active & Independent This is not an office job. You’ll be out on the road, visiting different properties, meeting people, and staying productive throughout the day. No Experience Required We provide all the necessary guidance and support to help you understand the role quickly. If you are willing to learn and take responsibility, you can succeed here. No Micromanagement We trust our team to deliver results. You will be given clear instructions and expectations, without unnecessary pressure or constant supervision. Growth Opportunities As the company continues to expand, there will be opportunities for increased responsibility, higher earnings, and progression into more senior roles. Company Vehicle Option If you do not have access to a vehicle, we offer company car hire options to ensure you can still perform the role effectively. Is This Role Right for You? This position is ideal if you: • Enjoy being on the move and working outside of a traditional office environment, • Are confident interacting with people and providing a good customer experience, • Want flexibility in how and when you work, • Are looking for a role where your effort directly impacts your earnings, • Can be trusted to manage your own time and responsibilities It may not be suitable if you prefer a highly structured, desk-based role or require constant supervision. Application Process We are looking to onboard candidates quickly, so we have created a fast-track application process to help us identify the most suitable individuals efficiently. Serious applicants who are ready to start and meet the requirements will be prioritised.

    No experience
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  • Senior Maintenance Technician
    Senior Maintenance Technician
    24 days ago
    Full-time
    London

    Citadines South Kensington London is seeking a confident Senior Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. The Senior Maintenance Technician will be responsible for the smooth running of the Maintenance Team, implementing effective preventative and routine maintenance inspections under the guidance of the Residence Manager. As our Senior Maintenance Technician, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when require Being responsible for external contractors visiting site for PPM or reactive works and reporting back to the Residence Manager daily of progress or works complete Effectively dealing with guest requests in a timely and efficient manner, communicating with other departments when necessary To be successful in the role of Senior Maintenance Technician, we require: At least 2 years experience in a supervisory role within Maintenance Good knowledge of basic electrical, plumbing and carpentry Good understanding of general Health & Safety and fire safety Creativity and confidence to find solutions to everyday challenges Clear understanding of a propertie's key plant equipment and functions A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Senior Maintenance Technician. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

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  • Assistant Property Manager
    Assistant Property Manager
    24 days ago
    £18000 yearly
    Full-time
    London

    Relocation Homes, an independent Estate Agency based in Edmonton, London, is seeking a Property Manager to join our busy office. You will help manage our residential lettings and property management portfolio. Key Responsibilities: • Work within the Lettings team to ensure the smooth running of all aspects of managing over 200 properties., • Manage approximately 200 properties, working alongside a Senior Property Manager., • Handle EICR reports, property renewals, some rent chasing, and other relevant administrative duties., • Cover the management of all properties when the Senior Property Manager is away., • Manage properties using CRM online issue reporting management software, keeping it up-to-date., • Deal with maintenance-related enquiries, liaise with contractors, understand costs, place works orders, and arrange repairs., • Coordinate our maintenance teams to ensure timely and efficient repairs., • Liaise with tenants regarding move-out dates and ensure vacant properties are advertised by Lettings Negotiators; organise cleaning for new occupancy., • Act quickly to deal with emergencies., • Act as liaison between tenants and landlords., • Negotiate contract renewals., • Assist with any ad hoc tasks to support the business., • Manage rental property queries, both tenant and property-related. Essential Candidate Qualities: • Knowledge of Lettings legislation., • Previous experience in property management., • Organised, enthusiastic, with excellent administration and IT skills., • Ability to communicate effectively with Landlords, tenants, and contractors, both by phone and face-to-face., • IT Competency., • Excellent customer service skills., • High attention to detail and accuracy., • Ability to work under pressure., • Must be organised and able to prioritise., • Flexible, positive attitude., • Ability to learn quickly and a team player., • Driving License Essential., • Knowledge of Prosperity CRMs software is a plus, but full training will be provided if you currently use an alternative CRM / account system. Working Hours: • 6-day week, Monday to Friday, 9am to 6pm. Job Type: • Full-time, Permanent., • This is not a remote position. Property Management is a unique and fast-paced career where no two days are ever the same.

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  • Handyman
    Handyman
    1 month ago
    £15–£60 hourly
    Full-time
    London

    Senior Handyman / Multi-Trade Technician – West London (W5 / W4 / W3) 📍 Immediate Start Available 💷 £25,000 – £45,000 per year (based on experience) 🚐 Company Van + Phone + Uniform Provided 📈 Permanent Role After 3-Month Probation We are a growing, professional property maintenance company in West London seeking a high-calibre Multi-Trade Technician to join our team. This role is suited to an experienced tradesperson who takes pride in delivering high-quality work in occupied residential properties and corporate office environments. What We Offer Company van (work use) Company phone Uniform & full safety wear Long-term secure employment Clear progression to Senior Technician (£45k) Immediate start Essential Requirements Full UK Driving Licence (clean preferred) 2–5+ years proven multi-trade experience Strong painting & decorating skills (high-quality finish essential) Confident using professional power tools Experience working in occupied properties Ideally based near W5 / W4 / W3 Core Responsibilities High-standard painting & decorating Make-good works (plastering, tiling, flooring repairs) Minor plumbing (leaks, taps, WC mechanisms) Non-notifiable electrical works Carpentry (doors, locks, handles, furniture assembly) Smoke alarm & safety compliance checks Working Hours Mon–Fri: 8am–5pm Saturday: 8am–2pm We are looking for someone: ✔ Reliable & punctual ✔ Well-presented and professional ✔ Comfortable dealing with private tenants & office managers ✔ Able to work independently and take ownership of jobs If you are a skilled, career-focused tradesperson looking for stability and progression in London, apply now. Immediate interviews available.

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  • Local Borough Council Property Liason
    Local Borough Council Property Liason
    2 months ago
    Full-time
    Croydon

    Job Title: Council Liaison & Booking Officer Location: London Employment Type: Full-time / Part-time / Contract (Flexible) Role Overview We are looking for an organised and confident Council Liaison & Booking Officer to manage relationships with London local councils and secure council bookings for properties that we have already procured. This role focuses on coordinating with council housing teams, arranging inspections, managing paperwork, and ensuring properties are successfully placed on rent with councils. Key Responsibilities Council Liaison & Relationship Management Act as the primary point of contact between the company and local council housing teams Build and maintain working relationships with council officers across multiple London boroughs Respond promptly to council enquiries and booking requests Property Booking & Lettings Coordination Submit procured properties to councils for leasing or nightly/temporary accommodation schemes Coordinate council viewings, inspections, and handovers Manage booking confirmations, tenancy start dates, and contract documentation Compliance & Documentation Ensure all required documents are submitted accurately and on time, including: Gas Safety Certificates Electrical Safety Reports (EICR) EPCs HMO licences (where applicable) Fire safety and compliance documents Track council requirements and borough-specific compliance standards Inspections & Issue Resolution Coordinate council property inspections and follow up on any remedial actions required Liaise internally with maintenance, procurement, and compliance teams to resolve issues Keep councils updated on timelines and progress Pipeline & Reporting Maintain an up-to-date pipeline of properties submitted, approved, or pending with councils Track booking status, rental values, and contract durations Provide regular reports to management on council placements and performance Experience & Seniority Levels Junior Level Strong administrative and communication skills Confidence dealing with councils, clients, and stakeholders Ability to manage documentation and follow processes Willingness to learn council housing schemes and compliance requirements Mid-Level Experience working with London councils or in housing, lettings, or property management Familiarity with council leasing, TA (temporary accommodation), or PSL schemes Ability to manage multiple boroughs and bookings simultaneously Senior Level Proven experience securing council bookings at scale Strong relationships within council housing departments In-depth understanding of council procurement, compliance, and inspection processes Ability to streamline systems, improve turnaround times, and train junior staff Key Skills & Attributes Excellent communication and relationship-building skills Strong attention to detail and document management Good understanding of London borough requirements Ability to manage multiple properties and deadlines Problem-solving and follow-up driven mindset

    No experience
    Easy apply

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