Managing and working to internal and customer SLAs * Creating and maintaining documentation If you are an experienced Service Desk Engineer (1st/2nd line) looking to embrace a new role that will take ...
Service Desk Engineer Up to £33,000 plus excellent benefits Central Milton Keynes, office based ... Manage your daily schedule by working through service dashboards and prioritising tickets
IT Service Desk Support Full time, office-based role Up to £28,000 plus 20% shift allowance and ... Provide updates to customers with regards to specific incidents and manage a trouble ticket through ...
Manager Operations Director Grade B Salary £24,000-£26,000 Direct Reports None DESCRIPTION OF JOB ... Ensure members receive a friendly and efficient service when making enquiries of the organisation ...
Regularly check in with clients to assess satisfaction and identify opportunities for improvement. 2. Service & Help desk: * Working with our Client Service Co-ordinator, you will be managing our ...
Managing and overseeing the daily operations of the Service Desk ensuring efficient and effective resolution of all requests. * Acting as the main point of contact for all incoming job tickets, phone ...
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Act as the first point of contact for tenant queries and escalation from the Service desk. * Manage CAFM systems to manage portfolio risk, Health & Safety, statutory compliance activities and overall ...
Managing ownership of a ticket from start to finish * Perform routine system software updates ... Provide excellent customer service * Proven ability to configure, troubleshoot and maintain a ...
Manage the daily diary (pickups, deliveries, collections) making sure all relevant documents are ... Preferred experience in an outbound call centre or order desk environment. * Flexibility and ...
As a Sales Manager, you will play a pivotal role in driving growth and customer acquisition. Your ... Being 3 star accredited with the Service Desk Institute * Within our industry with shortlists and ...
They are looking for an IT Support Engineer to provide service desk support and manage equipment and operations to ensure the smooth running of the company. Essentially, they're looking for someone ...
The Account Manager represents the entire range of company products and services to assigned ... Price structuring, taking Pricing Desk/Pricing & Trading Desk Juice guidelines regarding ordering ...
With a strong ethos centered on quality and compliance, we strive to provide exceptional service to ... Grow and develop a successful recruitment desk within the respective market * Deal with any team ...
... desk checking of Service Partner works * ensuring that all aspects of service outputs are delivered to comply with the Operating Contract, Statutory legislation and good working practice at all times ...
... Desk, meeting or exceeding service protocols within agreed deadlines KEY ACCOUNTABILITY AREAS ... Manage relationships with stakeholders to ensure productive working is maintained, where problems ...
... support services as our London office grows. Responsibilities Your main missions and ... Administration of Archibus (desk booking tool) * Courier management * Conference bookings * Cover ...
Primary point for site-based IT issues escalated by the global service desk. Provide equivalent support to other offices in region. * Contributor for Incident and Problem Mgmt. plus Service Requests ...
IT Support Analyst - Aylesbury Opportunity for an IT Support Analyst / Service Desk Engineer to ... Receive and manage calls from internal staff via telephone, email and web portal when required
... desk (desirable) • Should be able to drive and have access to a reliable vehicle due to the ... leisure and/or service sector (mandatory) • Ought to have some team leader or management ...
RESPONSIBILITIES • Drive high levels of customer service and satisfaction • Manage Incidents and Service Requests assigned via the Service Desk toolset, ensuring SLA and KPI compliance • ...