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Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. Lead within a team of us

Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.

As a Senior Content Designer in our digital customer experience team, you'll help deliver world-class content across sky.