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About Evolve Psychology At Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and forensic psychology means in practice. Laura’s vision was simple yet powerful, to bring care, connection, empathy and clinical excellence together, with no compromise. What started as a small practice delivering expert witness and neurodevelopmental assessments has blossomed into a national independent psychology service. We earned our first NHS contract in 2021, launched satellite clinics to streamline access, and rolled out neurodevelopmental services to families across the UK. We are clinician‑founded and clinician‑led, proudly registered with HCPC and affiliated with the British Psychological Society and the Royal College of Speech & Language Therapists. We’re also award-winning, a testament to the dedication and quality of our multidisciplinary team of over 100 experts. What sets Evolve Psychology apart? • Founded and led by Dr Laura Powling, a Consultant Clinical Psychologist with 18+ years’ experience across NHS, forensic, and neurodevelopmental services, bringing deep clinical insight and hands-on leadership to everything we do., • We specialise in autism, ADHD, dyslexia and dyscalculia assessments for children, young people and adults offering a high-quality, person-centred service backed by NHS contracts and available via Right to Choose across the UK., • We prioritise clinical quality and real impact, not speed or scale at the expense of care. Our assessments are evidence-based, multidisciplinary, and designed to support the whole person, not just produce a diagnosis., • We offer more than assessment work. Our clinicians can contribute to the Evolve Skills & Research Academy, developing training, shaping neuroinclusive content, or collaborating on research, all part of our broader mission to raise awareness and improve support for neurodivergent individuals, educational institutions and workplaces., • We have a strong, values-led culture. Compassion, clarity, and integrity guide everything we do, from our team interactions to the way we support families., • We’re growing sustainably, with purpose. With clinics across the UK and Ireland, a growing digital presence, and a multidisciplinary team of 100+ experts, Evolve is expanding with care, always keeping quality at the centre. The role At Evolve Psychology Services, we equip our clinicians with cutting-edge tools and support to help them focus on what matters most: delivering exceptional care to children, young people and their families. You’ll join a passionate and supportive multidisciplinary team dedicated to making a meaningful difference in the lives of children and young people. Our service specialises in high-quality, evidence-based assessments for autism and ADHD, delivered through both NHS-funded referrals and private pathways. As a Specialist Neurodevelopmental Practitioner, you’ll contribute to comprehensive neurodevelopmental assessments, helping ensure timely, accurate diagnoses that lead to appropriate support and improved outcomes for families. You will be responsible for: • Conducting face-to-face structured observations as part of the neurodevelopmental assessment process., • Conducting remote developmental history interviews with parents and carers via Zoom, • Participating collaboratively in peer MDT diagnostic discussions, supported by senior clinicians where needed, • Delivering clear, compassionate feedback to families, • Producing accurate clinical reports, including diagnostic formulations, with the help of our smart tools, • Working efficiently to meet service Key Performance Indicatiors (KPIs), • Delivering clinical supervision (where applicable), • Able to travel to a clinic base to conduct in-person assessments, (hybrid only) Our Ways of Working: • Digital workflows and smart report-writing reduce admin time and enhance clinical impact., • A custom-built electronic health record system, developed in-house using market leading research, • Continuously enhancing internal systems, based on employee feedback to improve efficiency, • Ongoing training and onboarding to ensure confidence in all tech and systems, • In-house IT and operational support, so you're never left troubleshooting alone Qualifications and experience • Minimum of 1 years' professional registration with one of the following regulatory bodies: HCPC, NMC, GMC or Social Work England. Such as:, • HCPC – Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist, • NMC – Mental Health Nurse, Learning Disability Nurse, General Nurse, Children’s Nurse, • GMC – Medical Practitioners, • Social Work England – Social Worker, • Minimum of 1 years’ experience conducting diagnostic assessments for autism and/or ADHD in children and young people, • Strong understanding of differential diagnosis in neurodevelopmental presentations, • In-depth knowledge of DSM-5 diagnostic criteria for autism and ADHD, • Trained and experienced in the use of diagnostic tools such as ADOS-2, ADI-R, etc, • Effective time management and caseload organisation skills, with the ability to manage competing demands and meet clinical deadlines, • Ability to work effectively within a multidisciplinary team and participate in collaborative diagnostic discussions., • Highly developed written language skills used to produce high-quality clinical reports, • Well-developed communication skills with children, young people, and their families, ensuring compassionate, clear, and professional interactions throughout the assessment process, • Must be eligible to work in the UK Why work with Evolve? Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care across the UK. At Evolve, we offer: • A values-led culture where clinical excellence, compassion, and staff wellbeing come first., • Continued professional development, clinical supervision, and reflective practice to support the ongoing development of your clinical skills., • Competitive salary based on experience, with annual salary reviews and pension contributions., • Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday., • Private healthcare to support your physical and mental health., • A company laptop and on-call IT support to enable seamless remote working., • Opportunities to contribute beyond clinical work through the Evolve Skills & Research Academy, including training and research., • Company events, • Access to a collaborative, multidisciplinary team passionate about improving outcomes for neurodivergent individuals and their families.

Smart Repair Technician Franchised Motor Dealership - Huddersfield Our client is looking to recruit a SMART Repair Technician to join a busy team at their site in West Yorkshire. A fantastic opportunity to work with a TOP employer and great brand that has a fantastic reputation. The successful candidate will maximise customer satisfaction by ensuring all Smart Repairs undertaken are on time and of the highest standard of quality. To rise to the challenge, you will need to be fully skilled and have previous workshop experience. You will carry out preparation, local paintwork, light filling repairs, windscreen repairs and cosmetic refurbishing of road wheels on all makes of vehicles, to name but a few of the tasks. In addition to receiving a competitive salary, for the right candidate this position will offer: • Industry leading package, • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme, • Pension Scheme & Life Assurance, • Vehicle purchase scheme, • Discount on Service, Bodyshop and Parts, • 1 day each year to volunteer for a charity of your choice, • Cycle to work purchase scheme, • Access to Perks at Work discount website, • 42 hour week Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission JTRA1_UKTJ

Smart Repair Technician Franchised Motor Dealership - Huddersfield Our client is looking to recruit a SMART Repair Technician to join a busy team at their site in West Yorkshire. A fantastic opportunity to work with a TOP employer and great brand that has a fantastic reputation. The successful candidate will maximise customer satisfaction by ensuring all Smart Repairs undertaken are on time and of the highest standard of quality. To rise to the challenge, you will need to be fully skilled and have previous workshop experience. You will carry out preparation, local paintwork, light filling repairs, windscreen repairs and cosmetic refurbishing of road wheels on all makes of vehicles, to name but a few of the tasks. In addition to receiving a competitive salary, for the right candidate this position will offer: • Industry leading package, • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme, • Pension Scheme & Life Assurance, • Vehicle purchase scheme, • Discount on Service, Bodyshop and Parts, • 1 day each year to volunteer for a charity of your choice, • Cycle to work purchase scheme, • Access to Perks at Work discount website, • 42 hour week

Project Manager Industry: Construction, Retail, Highways & Car Parks We are looking for a dynamic Project Manager with experience in retail and a 'can do' attitude to provide support to the wider business. This is an excellent opportunity to join a growing company offering rapid career progression, along with a competitive benefits package. You will manage and deliver the design and implementation of retail highway and car park-related projects, from feasibility through to construction and handover. This will include managing programme, budget, quality, and health & safety requirements across the UK. Key Responsibilities: ·Manage and deliver the design and implementation of retail highway and car park related projects from feasibility through to construction and handover. ·High level of communication across all management levels to develop and establish a clear project brief. ·Set measurable objectives and timelines, and manage consultants and contractors to ensure delivery to cost, time, and quality standards. ·Maintain records and work folders to ensure all work is appropriately checked and approved. ·Manage retail construction/re-development projects in live environments. ·Engage and consult with clients and their stakeholders. ·Chair meetings internally and externally to capture actions and ensure follow-through. ·Manage external design teams, cost management consultants, and contractors to ensure timely completion within budget and timelines. About You: ·Ability to work under your own initiative and suggest process improvements. ·Deliver consistently high-quality work within budget to meet customer expectations. ·Confidence to challenge bad practice. ·Ability to balance the needs of the client, stakeholders, and customers. ·Ability to deliver high-quality work that exceeds customer expectations. ·Excellent communication skills with both clients and contractors. ·Work collaboratively with colleagues and contractors to deliver operational excellence. ·Maintain professional working relationships to ensure operational success. Requirements: Essential: ·Educated to degree/HNC/HND or equivalent in a relevant subject. ·CSCS card - Black/gold/white (or possess the qualifications to achieve). ·Experience working with retail clients and managing retail construction/redevelopment. ·Proficient in Microsoft Office (especially MS Excel). ·Full driving license and own car with the ability to travel within the UK. ·Understanding of CDM Regulations. ·Experience in Project Management and Strategic Planning. ·Experience in Highway & Car Park Design. ·Programme Management experience. ·Contract Administration skills. ·Financial budgeting experience. ·Ability to read and understand 2D drawings. ·Excellent oral and written communication skills. ·Critical thinking and problem-solving ability. ·Excellent time management and workload prioritizing skills. ·Strong organizational skills (scheduling, planning, etc.). ·Exceptional attention to detail. ·Client-focused approach, with proactivity and self-motivation. ·Ability to analyze data and situations and develop creative solutions. ·Can-do attitude with a focus on results. ·Strong presentation and reporting skills. ·Commercial awareness. Desirable: ·SMSTS. ·CDM awareness training. ·Asbestos Awareness training. ·Up-to-date knowledge of H&S legislation. ·Proficiency in design software (e.g., AutoCAD). ·Professional membership or working towards it (IHE, CIHT, ICE). Benefits: ·25 holidays, plus bank holidays (Christmas: the office is closed for 1 week, retain 3 holidays). ·An extra day's holiday on your birthday. ·Option to buy additional holidays. ·Salary Sacrifice pension contribution up to 3%. ·Life Insurance cover (3 times salary), including Smart Health (24/7 virtual GP, mental health support, health check, nutritionist consultation, expert second medical opinions, personalized online fitness programs), Bereavement counseling, and probate helpline. ·Paid training (subject to training agreement). ·Professional fees paid. ·Wellness program. ·Cycle to work scheme available. ·Tech scheme available. ·On-site parking

Summary Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay: £14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: 5th May 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offWork From Home: After 8 weeks training you can work from home 3 days per week. Based in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site!.What You'll Do: As a Home Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in all kinds of issues such as: Handle incoming home insurance claims via phone and online channels, gathering key information and registering new claims accurately at first notification. Support customers in distressing situations (e.g., theft, damage, loss, major home incidents) by guiding them through the claims process from start to finish. Assess claim details and make routing decisions, identifying when cases require specialist teams, escalation, or further investigation. Identify potential fraud, misrepresentation, or non‑disclosure at first contact and direct these cases to the appropriate experts. Manage complaints and deliver compliant customer service, including having difficult conversations where claims aren't covered and documenting decisions clearly. What We Offer: Work from home 3 days per week (after training sign off) Weekly Pay Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What We're Looking For: Crucially, you're a people person - working with your team to provide an essential service to our customers. The emotional intelligence to put yourself in the customers' shoes, ask the probing questions needed to determine how we can best meet their needs. The passion and commitment to deliver on your promises and to go above and beyond for people to ensure their policies needs are met. Adhere to processes but also be able to think creatively on your feet when required and use your judgment to do the right thing. Strong attention to detail and really great communication skills to construct written correspondence when required as well as talking to customers over the phone. Why Join Us? Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

PERMANENT* Occupational Therapist – ADHD/Autism/Dyslexia/Dyscalculia Hybrid - On site clincs at HD3 3HR Salary - £30,000 to £55,000 DOE Description Service Care Solutions are proud to be recruiting for an experienced Occupational Therapist to join a purpose-driven neurodevelopmental service transforming autism and ADHD care across the North of England. Working within a supportive multidisciplinary team, you will contribute to high-quality diagnostic assessments for children and young people. This hybrid role combines remote developmental history interviews with face-to-face structured observations at clinic bases. Through Service Care Solutions, you’ll join an innovative organisation that embraces digital workflows, smart report-writing tools and a custom-built electronic health record system to reduce admin time and maximise clinical impact. Ongoing training, IT support and a collaborative culture ensure you are fully supported at every stage. Responsibilities Conduct face-to-face structured observations as part of neurodevelopmental assessments Complete remote developmental history interviews with parents and carers via Zoom Participate in peer MDT diagnostic discussions, with senior clinical support where required Deliver clear, compassionate diagnostic feedback to families Produce accurate, high-quality clinical reports and formulations using smart tools Meet service KPIs through effective caseload management Provide clinical supervision (where applicable) Travel to clinic bases for in-person assessments (hybrid roles) Requirements Minimum 1 year’s professional registration with HCPC, NMC, GMC or Social Work England HCPC – Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist NMC – Mental Health Nurse, Learning Disability Nurse, General Nurse, Children’s Nurse GMC – Medical Practitioners Social Work England – Social Worker At least 1 year’s experience conducting autism and/or ADHD diagnostic assessments in CYP Strong understanding of differential diagnosis in neurodevelopmental presentations In-depth knowledge of DSM-5 criteria for autism and ADHD Experience using tools such as ADOS-2, ADI-R or equivalent Eligibility to work in the UK How to Apply In return, you’ll receive competitive salary (DOE), annual reviews, pension contributions, 28 days’ annual leave plus bank holidays (and your birthday off), private healthcare, CPD opportunities, supervision and access to a collaborative clinical network. If you’re looking to make a genuine difference in neurodevelopmental care, Service Care Solutions would love to hear from you. Why Join Service Care Solutions? £250 Welcome Bonus • We are offering a Welcome Bonus of £250, paid after completion of 150 hours (or equivalent) in your new placement. Refer a Friend (Earn up to £750 per Referral) • Simply refer your friend. If they get the role, we’ll give you up to £750 per Referral. To Apply: Please contact Chris on using the below details: E: (url removed) T: (Apply online only)

Senior Project & Programme Manager Industry: Construction and Retail We are a trusted leader in construction management consultancy, specializing in project and programme management, highway design and engineering, planning, and surveying. Our dedicated team delivers expert, client-focused services across various construction sectors, particularly the retail industry. Based on the outskirts of Huddersfield, we offer an agile and dynamic work environment, with excellent motorway links and a commitment to high-performing teams and safe, on-time project delivery. We are seeking a highly motivated Senior Project & Programme Manager to lead the delivery of multiple car park and highway projects. This client-facing role requires strong commercial awareness and cost management expertise, as you will be accountable for budgets, contracts, and overall financial performance across your portfolio. This is an exciting opportunity for an experienced professional who thrives on building relationships, driving financial efficiency, and delivering infrastructure projects that benefit communities. The role is full-time (37.5 hours per week), office-based with regular travel throughout the UK, and offers flexibility depending on the role. What You'll Do: ·Take ownership of end-to-end programme delivery, from planning, scoping, and design to construction, handover, and post-project review. ·Act as the primary client contact, building trust through transparency, responsiveness, and delivery excellence. ·Develop robust project and programme budgets, ensuring accurate forecasting, cost tracking, and reporting. ·Monitor financial performance, identify variances, and implement effective cost control measures to safeguard profitability. ·Oversee contracts, procurement, and supplier performance to ensure value for money and commercial compliance. ·Lead and balance resources effectively to meet scope, cost, and schedule objectives. ·Manage risks proactively, addressing issues before they impact time, cost, or quality. ·Provide clear reports and financial updates for clients, senior leadership, and stakeholders. What You'll Bring: ·Proven experience in project and programme management. ·Strong financial and commercial skills, with a background in cost management, budgetary control, and contract administration. ·Excellent client-facing and stakeholder management skills. ·Knowledge of car park and highway designs. ·Proficiency in reporting, financial tracking, and performance measurement. ·Professional certifications are desirable. ·A proactive, detail-oriented mindset with the ability to balance cost efficiency and quality delivery. What Success Looks Like: ·Projects delivered on-time, on-budget, and within scope. ·Cost efficiencies identified and achieved without compromising quality. ·High client satisfaction and repeat business. ·Strong financial reporting and commercial performance across programmes. Why Join Us? ·Take ownership of programmes with real financial accountability. ·Competitive salary, bonus, and benefits package. ·Career growth and professional development opportunities. Requirements: Essential: ·Skilled in PC usage and associated software including Microsoft Office (MS Excel in particular). ·Full driving license and own car with the ability to travel within the UK. ·Understanding of CDM Regulations. ·Ability to read and understand 2D drawings. Desirable: ·Educated to degree/HNC/HND or equivalent in relevant subject. ·CSCS card - Black/gold/white (or possess the qualifications to achieve). ·SMSTS. ·Asbestos Awareness training. ·Up-to-date knowledge on H&S legislation. ·Chartered membership of a relevant body. Benefits: ·25 Holidays, plus bank holidays (Christmas: the office is closed for 1 week, retain 3 holidays). ·An extra day's holiday on your birthday. ·Option to buy additional holidays. ·Salary Sacrifice pension contribution up to 3% (to meet government requirements). ·Perkbox (Discounts at major retailers, Employee Assistance Programme, etc.). ·Life Insurance cover (3 times salary), includes Smart Health (24/7 virtual GP, mental health support, a health check, a nutritionist consultation, expert second medical opinions, and personalised online fitness programmes), Bereavement counselling and probate helpline. ·Training paid for (subject to training agreement). ·Professional fees paid. ·Wellness programme. ·Cycle to work Scheme available. ·Tech Scheme available. ·On-site parking

Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay: £14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: May 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offLocation: Based in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site!.What You'll Do: As a Home Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in all kinds of issues such as: Handle incoming home insurance claims via phone and online channels, gathering key information and registering new claims accurately at first notification. Support customers in distressing situations (e.g., theft, damage, loss, major home incidents) by guiding them through the claims process from start to finish. Assess claim details and make routing decisions, identifying when cases require specialist teams, escalation, or further investigation. Identify potential fraud, misrepresentation, or non‑disclosure at first contact and direct these cases to the appropriate experts. Manage complaints and deliver compliant customer service, including having difficult conversations where claims aren't covered and documenting decisions clearly. What We Offer: Weekly Pay Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What We're Looking For: Crucially, you're a people person - working with your team to provide an essential service to our customers. The emotional intelligence to put yourself in the customers' shoes, ask the probing questions needed to determine how we can best meet their needs. The passion and commitment to deliver on your promises and to go above and beyond for people to ensure their policies needs are met. Adhere to processes but also be able to think creatively on your feet when required and use your judgment to do the right thing. Strong attention to detail and really great communication skills to construct written correspondence when required as well as talking to customers over the phone. Why Join Us? Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Digital Radio Engineer Location: 12 hour shifts working out of Emley Moor (Huddersfield) What’s in it for you • £37k to 50k depending on experience • Additional 20% shift allowance • Work Life Smarter – our commitment to a flexible and hybrid working culture • Generous pension scheme starting at 6% rising to 10% • A unique wellbeing programme that looks after the whole you • Access to multiple learning platforms to support your individual development • Active and diverse networks that build community, support wellbeing and advocate for change • A comprehensive set of benefits including discounts on big brands, gymflex memberships and paid volunteering leave - see our full list of benefits here. • Plus, you’ll play an integral role in protecting the commercial value of Arqiva’s sites - a critical part of how we deliver for our customers. The role: Working within a 24/7 team under the supervision of the Team Leader – Digital Radio, monitors the status and performance of the Digital Radio Baseband systems and ancillary equipment, the Arqiva Audio Streaming product and taking corrective action on both platforms when and where required. Work with the Radio Network Operators to undertake management of all the networks and systems relating to Digital Radio. Provide technical support for Field Engineers, while also acting as a technical point of contact for customers on any of the DAB Multiplexing platforms and the Arqiva Audio streaming platform. What you’ll be working on: • End-to-end management of the Digital Radio Platform for all Arqiva-managed DAB multiplexers and associated equipment., • Manage and update multiplexer configurations in line with customer and business requirements via Arqiva’s change request process., • Provide first-line support for DAB distribution and the Arqiva Audio Streaming product, including fault diagnosis and escalation., • Accept, investigate, and respond to all baseband and audio streaming alarms, coordinating with field staff, customers, and service suppliers., • Ensure faults are resolved within SLA and contractual limits, invoking escalation and disaster recovery procedures when required., • Provide technical support to field engineers and other Arqiva divisions, maintaining effective internal and external customer relations., • Assist with new installations, re-engineering work, and continual service improvement within the DAB Baseband team., • Produce accurate operational records, procedures, and both regular and ad-hoc reports for internal and external use., • Operate and administer software systems used to manage the network, including remote access to engineering-level interfaces., • Develop strong knowledge of system architecture and components to support operational and cross-functional activities., • Support trainee Systems Engineers through coaching and mentoring, promoting Arqiva values across the team and wider BOC. What we’re looking for: Role Requirements • Full UK driving licence. • Willingness to undertake extensive training, including periods away from Emley Moor. • Ability to work flexible shift patterns, including nights and weekends. Technical & Sector Skills • Knowledge of Digital Radio networks and ensembles, including multiplex manager setup. • Proficient in Microsoft Office and Windows applications. • Familiarity with Unix, shells, shell scripting, and general command line operation. • Networking knowledge: SNMP, TCP/IP, Telnet, FTP. • Understanding of telecoms technologies: Ethernet, ISDN, X.21, E1, SDH, and timing/clock systems. • Knowledge of system base codecs, MPEG systems, and COFDM transmission. • Experience with Radioscape and Paneda software. · Ability to operate/configure routers, switches, and hubs • Ability to operate/configure routers, switches, and hubs. • Knowledge of audio formats/interfaces (analogue, AES/EBU). • Awareness of scheduling/automation systems and RF receiver/transmitter, aerial, and electricity supply systems. If you’re unsure whether you meet every requirement, don’t let that hold you back - your experience may be exactly what we’re looking for. Why Arqiva: We enable a switched-on world to flow. As the UK’s leader in TV and radio broadcast and the country’s top smart utilities platform, we are shaping the future of connectivity. Our infrastructure delivers media and data exactly where they’re needed - whether that’s bringing TV and radio to your home or sending smart meter data to your utility provider. Our technology works quietly behind the scenes, connecting millions every day. But it’s not just what we do, it’s how we do it. At Arqiva, you’ll find real connection: supportive teams, active colleague networks and plenty of ways to get involved and feel part of our community. We’ll give you the space and support to grow - whether that’s developing your skills, trying something new or taking on fresh challenges. And because there is more to life than work, our rewards and benefits are designed to support your wellbeing, your lifestyle and what matters most to you. Our commitment to Diversity & Inclusion At Arqiva, we’re committed to building a workplace where everyone feels valued, heard and empowered to succeed. We welcome applications from all backgrounds and experiences, and we work hard to remove barriers so every colleague can thrive. If this sounds like the right next step for you, we’d love to hear from you

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