Trabajos social work service manager en Reino Unido - Page 2

The Fisher Investments Institutional Group (FIIG) serves a global client base of diverse investors, including corporate, public and multi-employer pension funds, foundations and endowments, insurance and financial institutions, and governments. FI currently manages ~$27B AUM with Responsible Investments/ESG/SRI guidelines (Environmental, Social, Governance/Socially Responsible Investing) for clients around the globe. The Opportunity: As the Responsible Investments (RI) Program Manager, you will lead the lifecycle of FIIG’s RI-related investment offerings which today include a diverse set of ESG/Sustainable/Impact/Paris-aligned/SRI branded strategies. Such leadership includes roadmap & product strategy development, competitor research, product design & enhancement, and external positioning. You will collaborate with multiple FIIG teams (New Strategy Development, Engagement, Sales/RFP, Marketing & Content) and firm groups (Portfolio Management Group, Legal Compliance Department, etc). You will understand global ESG investment trends & regulations to ensure the firm’s institutional ESG offerings are best positioned to meet current and future client demands. The Day-to-Day: • Support and develop ESG-product strategy, roadmap and business cases with firm stakeholders, • Conduct market and competitor analysis for equity/fixed ESG-product design and enhancement, • Create external product positioning, value-propositions, and key answers for FI’s ESG & Investment process, • Support the Responsible Investments team in day-to-day client/prospect requests and act as an internal ESG expert supporting training, • Maintain expertise in shifting ESG regulatory trends, industry standards, and best practices, • Monitor market developments from external organizations, third party reporting frameworks (e.g. PRI), ESG labels to understand evolving markets standards and client preferences Your Qualifications: • 5+ years' experience in the financial services sector with at least 3 years in ESG-product development, investment management, or manager research at an asset management/investment consulting firm, • Strong understanding of global equity markets, institutional investors, portfolio management techniques with experience communicating complex investment concepts, • Proven knowledge of ESG-related investor & regulatory trends in the EU (e.g. SFDR), UK and US, • Passionate about both Responsible Investments & asset management, • Experience using tools from services such as FactSet, Morningstar, and ESG data providers Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events, • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. *Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. Are you a passionate person who wants to shape the future of our Barnes Shelter shop? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager. This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop. If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you! About you You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do. How to Apply Please click ‘Apply for Job’ below. You are required to submit your work and education history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a work and education history and supporting statement will not be considered About Shelter Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme for Affinity Water. Affinity Water Account Manager Operational Area: Water Efficiency Team Reference: AWAM05 Contract: Fixed Term Contract – 31st March 2027 Hours: Full-time, 37.5 hours per week Salary: Circa £35,000 Location: Affinity Water Hub (Hatfield 2 days), Groundwork offices in Waterloo or Dartford (1 day), 2 days remote Role Overview As Account Manager, you will act as the critical interface between client, operations, and customers – ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme. This is an opportunity to shape how a large-scale environmental service is delivered on the ground – improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes. This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience, you’ll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of Groundwork's work. In return we offer you: • A competitive salary, • Generous holiday entitlement of 25 days per annum plus public holidays, • Health Cash Plan and 24-hour Healthline, • Employee Assistance Programme - including mental health helpline and face to face counselling., • Salary sacrifice schemes including cycle to work and pension contributions, • Family friendly policies to support work/life balance with time off in lieu for out of hours activities, • Business travel expenses We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team. Groundwork South Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working. We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change. Closing date for applications: 31st May 2026 Interview date: W/C 8th June 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Groundwork South is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.

We're looking for a kind, compassionate and resilient Income Officer to join our Landlord and Customer Service team located in our Head Office in Islington. £36,000.00 per annum, working 35 hours per week. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Rent Collection and Arrears Management • Manage rent and service charge accounts across a defined patch, ensuring payments are Housing Benefit, Universal Credit and Income Stability • Liaise with Housing Benefit, Universal Credit and Department for Work and Pensions teams to support claims, verify information and resolve delays or discrepancies affecting rent accounts. Court and Legal Process Support • Prepare documentation and evidence for legal action in relation to rent arrears, under Cross-Team Working and Communication • Work closely with Housing Operations, Income colleagues and Care and Support teams Record-Keeping, Compliance and Quality • Maintain accurate, timely and auditable records for all income-related activity on the housing management system. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. • Income Manager and Income Team About you: • Fair-minded and approachable, with the ability to build constructive working Skills and Abilities • Ability to communicate clearly, professionally and sensitively with tenants, colleagues and partner agencies. What you'll bring: Essential: • Experience of working in an income-related role within social housing, supported housing, or a similar environment is required. Desirable: • Experience of working within supported housing, homelessness services or other settings supporting people with vulnerabilities. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Purpose: The New Dawn Day Service Manager is responsible to lead, manage, and develop a safe, inclusive, and high-quality day service. The role focuses on delivering activities that promote independence, social inclusion, and well-being for service users while managing daily operations, regulatory compliance, and staff teams. 1. To coordinate and have responsibility for the overall management of the New Dawn Day Opportunities Services, 2. To have overall responsibility for the line management of all staff employed within the service., 3. To review, assess and attend annual reviews and other professional meetings of service members., 4. To be responsible for the development and monitoring and the preparation of staff training plans in conjunction with the deputy managers and Tower Projects Chief Executive., 5. To be responsible for the planning and delivery of a high-quality programmes whilst maintaining standards and ensuring programmes are designed to meet the social, educational and developmental support needs of service members. You are responsible to ensure all daily activities, workshops, and support programs directly align with the Tower Project’s core values and strategic aims., 6. To be responsible for all monitoring and preparation of group and individual learning plans in conjunction with the Chief Executive., 7. To undertake the assessment of potential new and existing service members that are referred to or within the day service. Main Duties & Responsibilities: 1. To facilitate, where possible, a community-based programme that meets the individual support needs of service member’s educational, social and developmental support needs, ensuring daily activities, workshops, and support programs directly align with the Tower Project’s core values and strategic aims., 2. To manage, support and actively participate in the organising and delivery of a high quality service in a supportive caring environment that adheres to the Tower Project’s policies and procedures., 3. To ensure the delivery of the service in consultation and partnership with Service members, Parents/ Carers, Schools/ Colleges and other relevant parties., 4. To provide and/ or receive support, advice and training as appropriate to the job role., 5. To be responsible for the overall operation of the New Dawn Day Opportunities Services for the effective and efficient use of the Services budget., 6. To develop and implement new initiatives as required., 7. To address and resolve issues in the general running of the services. Specific Duties: 1. To maintain and develop systems for monitoring, 2. To attend and contribute to Tower Project Senior staff team meetings, organise Day Service meetings and staff supervisions ensuring a smooth running of the service., 3. To initiate and/ or attend training events and appropriate external meetings according to expressed needs and demands., 4. To be responsible for the use of the building, health & safety and security of the premises and its equipment., 5. To be responsible for the preparation of timetables, activity plans, budgets, programme reports, monitoring data and other appropriate work according to the needs of the post., 6. Ensuring that administrative and financial responsibilities are conducted according to Tower Project procedures., 7. Pro-actively promote and develop inclusion and equal opportunities., 8. To liaise with and involve service member’s parents/ carers, outside agencies, support staff, key workers and other partner agencies in the planning and delivery of the service., 9. To ensure that the guidelines of the relevant legislation, e.g. Care Act 2014 are implemented at all times., 10. To participate and meet regularly for supervision meetings with the Tower Projects Chief Executive., 11. Undertake other duties as appropriate to the nature of the Post. Operations & Service Quality · Service Delivery: Design and oversee a diverse program of daily activities, workshops, and outings tailored to service user needs. · Health & Safety: Maintain the facility to high standards, ensuring compliance with fire safety, food hygiene, and risk assessments. · Compliance: Ensure the service meets all internal policies, local authority contract requirements, and statutory regulations. Staff & Team Management · Line Management: Recruit, supervise, appraise, and support a team of support staff and deputy managers. · Workforce Planning: Manage staff levels and attendance levels for operational purposes. · Staff Development: Identify training gaps and ensure the team completes mandatory compliance and care training. Financial & Resource Management · Budget Control: Manage the day-to-day operational budget, monitoring expenditure and optimizing resources. · Administration: Oversee accurate record-keeping, including service user files, attendance logs, and financial transactions PERSON SPECIFICATION DAY SERVICE MANAGER – NEW DAWN Knowledge/ Experience: · Experience of coordinating services for adults with disabilities. · Experience of assessing and supporting adults with disabilities. · To have a minimum of two years’ experience managing a team of staff. · Applicants must demonstrate an aptitude and willingness to work positively with adults with disabilities. · Strong knowledge of safeguarding adults, health & safety law, and risk management Education/ Qualification: · A QCF Level 5 in Care or equivalent, or willingness to work towards such qualification. Skills: · Ability to organise and deliver a high quality educational and social programme of activities. · Ability to work with service members who can present with a range of behaviours that can challenge · Good communication skills with parents/ carers, service members, external agencies and staff. · The ability to manage and provide a safe environment by identifying and implementing strategies/ activities to meet them. · Ability to work as part of a team. · Basic computer skills, or a willingness to undertake training as required. · To support, promote and deliver groups within the Tower Project Equal Opportunities policy. Special Conditions: · The post holder will be expected to undertake any additional training as required.

Help shape a future where fewer people die by suicide Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re looking for a Programme Coordinator to support and coordinate our Future Proofing programme. In this important role you’ll support the Programme Manager and Project Manager in organising the necessary activities to drive the programme forward. You’ll be responsible for the administration of the programme, including meeting arrangements, action tracking and record keeping. Overall, you’ll play a key role in the Future Proofing programme by coordinating a smooth and successful delivery. If you’re organised and great at keeping things on track, with a desire to contribute to future of Samaritans’ lifesaving service, then we’d love to hear from you. Contract terms: • £28,000 - £30,000 per annum, plus benefits, • 24 month fixed term contract, • Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences, • Linked to our Ewell (Surrey) office, • In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month What you'll do: Support the Programme Manager to ensure the smooth running of the programme and project groups Coordinate and maintain project documentation, including project plans and risk registers Collect KPI data and coordinate monthly monitoring reports Organise meetings and workshops, take notes and track actions Maintain programme intranet pages and FAQs What you’ll bring: Excellent organisation skills, with the ability to prioritise a varied workload Experience of supporting a project or programme Ability to prepare papers and reports to a high standard Great communication skills, with the ability to engage with stakeholders at all levels Experience working with performance data and project planning software is desirable See full Job Description and Person Specification Why Samaritans? At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives. We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported. You'll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this. We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. Apply now If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV. Applications close: 09:00am on Monday 15th June 2026 Interviews: w/c 29th June At Samaritans, human connection is at the heart of everything we do. We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

About Future Frontiers Household income is still one of the strongest predictors of a young person’s future opportunities and earning potential in the UK. Future Frontiers exists to level the playing field. We equip under-resourced young people with the knowledge, skills, confidence and connections they need to broaden their horizons and take positive steps towards their futures. In partnership with schools and businesses across Greater London, we deliver programmes of personalised careers coaching, skills development and exposure to professional role models for young people from low-income families. This year, we are supporting around 2,500 young people through our programmes. You can find out more about our work and impact in the Annual Impact Report on our website. About the role We’re looking for an experienced Philanthropy Manager to join our small, ambitious team and help secure the funding that makes our work possible. Our Philanthropy team builds meaningful relationships with supporters, particularly charitable trusts and foundations, to secure a significant proportion of Future Frontiers’ income. We have a strong case for support, a track record of securing trusts and foundations funding, and an exciting pipeline of opportunities. We’re now looking to build on this success as we continue to grow our philanthropy income. Reporting to the Head of Philanthropy, you’ll identify prospective funders, manage relationships with charitable trusts and foundations, and craft compelling funding proposals and reports that bring our impact to life. This role requires exceptional writing skills, meticulous attention to detail and the ability to communicate information clearly, accurately and persuasively. You’ll need to be highly organised, proactive and confident managing multiple deadlines, while producing consistently high-quality work. We’re looking for someone with strong trusts and foundations fundraising experience who can combine outstanding written communication with excellent relationship-building skills. Your responsibilities: Write funding applications and reports You’ll lead on developing high-quality funding applications, reports and proposals for charitable trusts and foundations that make a compelling case for support and bring our impact to life. This will include translating complex programme and impact information into clear, engaging and persuasive written communications tailored to each funder’s interests and priorities. Exceptional writing skills and meticulous attention to detail are essential. You’ll ensure all applications and reports are accurate, well-structured, tailored and submitted to a consistently high standard. You’ll work closely with colleagues across the organisation to gather information, outcomes and stories that reflect the impact of our programmes. Manage relationships with trusts and foundations You’ll help build and manage strong relationships with charitable trusts and foundations through thoughtful stewardship, high-quality communications and proactive engagement. With support from the Head of Philanthropy, you’ll identify opportunities to secure renewed and increased support, helping grow long-term partnerships with funders. You’ll also act as an ambassador for Future Frontiers, creating opportunities for supporters to engage more deeply with our work. Identify new funding opportunities You’ll proactively identify charitable trusts and foundations with the potential to support Future Frontiers. Through research and collaboration with colleagues across the organisation, you’ll help build a strong pipeline of prospective funders and develop tailored approaches for engagement. Gather case studies and impact stories You’ll help collect pupil case studies and testimonials that bring the impact of our programmes to life. This may include attending programme sessions, speaking directly with young people and helping them feel comfortable sharing their experiences. Strong communication skills, sensitivity and the ability to build rapport with young people will therefore be important in this role. Support wider voluntary income and engagement opportunities You’ll work with colleagues across the organisation to support wider voluntary income and engagement opportunities where appropriate. This could include supporter engagement activity, charitable giving from businesses and other opportunities that help grow Future Frontiers’ network and income. Keep accurate and detailed records You’ll ensure all philanthropy activity is recorded promptly and accurately, helping us manage relationships, reporting deadlines and fundraising activity effectively. You’ll support the team’s efficiency by keeping organised records and helping manage key administrative processes. You’ll also ensure we meet data protection and fundraising regulations, including GDPR and the Code of Fundraising Practice. Contribute to wider organisational priorities You’ll be a collaborative team member, supporting cross-team projects and organisation-wide initiatives as needed. From time to time, you may also be asked to take on other duties in line with your role. About you Essential • Experience independently securing high four-figure or ideally five-figure grants from charitable trusts and foundations, including developing successful funding applications and reports., • Experience managing relationships with funders and delivering thoughtful stewardship to encourage long-term support., • Exceptional writing and editing skills, with the ability to communicate information clearly, accurately and persuasively for different audiences., • Meticulous attention to detail, with the ability to produce consistently high-quality work while managing multiple deadlines independently., • Strong relationship-building and communication skills, with the ability to build rapport with a wide range of people including funders, colleagues and young people., • Experience identifying and researching prospective funders and helping to develop funding pipelines., • Passion for Future Frontiers’ mission and a strong commitment to improving opportunities for under-resourced young people. Desirable • Experience securing multi-year funding., • Experience collecting case studies and testimonials sensitively and confidently., • Experience supporting wider voluntary income generation or supporter engagement activity., • Familiarity with fundraising regulations and best practices, including the Code of Fundraising Practice., • Experience working in education, social mobility or youth focused organisations. What we can offer you Annual leave of 27 days plus bank holidays, pro-rated for part time employees and increasing with length of service Enhanced leave and pay packages exceeding statutory requirements Pension scheme with employer contributions starting at 3%, increasing with length of service Flexible working arrangements, including regular home working, up to two weeks working abroad annually, and flexibility around core hours Opportunity to apply for an extended career break (following 3+ years’ service) A supportive and inclusive workplace, with dedicated wellbeing initiatives and mental health support through our Wellbeing and Inclusion Group and mental health first aiders Employee Assistance Programme including 24/7 GP access Annual personal training and development budget of £300 Cycle-to-work scheme access Season ticket loans Access to discounts and savings through Tickets for Good and Charity worker Discounts Equal opportunities, diversity and inclusion Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and young people as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion. We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email. We’d love to hear from you. We are particularly interested to hear from candidates who have lived experiences relatable to our young people. How to apply To apply, please answer the questions below in a Word document, attach your CV, and send both to our email found in the job specification: 1. Please tell us why you would like to work at Future Frontiers and what particularly interests you about this role. (Max. 1,500 characters - including spaces) Answers should demonstrate a genuine interest in Future Frontiers’ mission and a clear understanding of the role. 1. Please tell us about your experience securing funding from charitable trusts and foundations, including examples of successful applications and funder relationships you have managed. (Max. 2,500 characters - including spaces) Answers should provide clear and specific examples, demonstrate excellent written communication skills, and show an understanding of how to build strong funder relationships. • Deadline: Sunday 14 June, • First-round interviews will take place virtually during the week commencing 22 June., • Second-round interviews will be held in person at our London Bridge office on Tuesday 30 June., • The successful candidate will be required to undergo a DBS check and reference checks.

We're looking for an organised, kind and resilient Senior Support Worker to join our Mental health service in Kensington & Chelsea. £29,684.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card, • Fully paid induction programme and further training, • ILM courses and Apprenticeship Programmes, • Cycle to work scheme, • Employee Assistance Programme for 24-7 confidential support, • Online wellbeing resources, • A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply), • Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package. The shift pattern for this role is as follows: Scattered sites 9 - 5pm Monday till Friday and weekend occasional What you'll do: • Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager, • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions, • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available, • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation, • Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: ? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement ? Approachable and open behaviour ? Prefers working as part of a group or team ? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement ? Has a practical and logical mind and is naturally well organised ? Thrives on change and enjoys dynamic diverse environments ? Is confident with high levels of self-esteem ? Is respectful, articulate and sensitive in style of communication ? Is essentially customer-focused ? Is motivated towards excellence and improvement of personal performance with a can do attitude ? Ability to cope positively with challenging and diverse behaviours What you'll bring: Desirable: • Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full job description

ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team. The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer. JOB DESCRIPTION Job : Title Money Guidance Officer Salary: £28,000 Hours: 35 Hours per week Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs Contract: Permanent/Fixed Term (subject to funding) Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands. Purpose of the Job Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services. RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings. You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required. The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager. Training and development Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members. Reporting The post holder will report directly to the Advice Manager of Rooted Finance Role Requirements This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services. Key functions and impact of the role will include; Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support. Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services. Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need. Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services. Duties & Responsibilities: The main duties will include 1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals., 2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems, 3. Working closely with advisers to support their more vulnerable clients, 4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience., 5. Increasing the visibility and awareness of the advice services through external events and roadshows, 6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support., 7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice., 8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions, 9. Working with, and recruiting clients to, our Lived Experience Steering Committee, 10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service, 11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion., 12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner., 13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner, 14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project, 15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times., 16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM., 17. Work to an agreed work-plan, meeting targets on time and all required KPI, 18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team., 19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies., 20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard, 21. Ensure data protections regulations are adhered to and office procedures followed, 22. Abide by all Health & Safety at Work Act procedures, 23. Adhere to policy and procedures around safeguarding vulnerable adults at risk, 24. Demonstrable understanding and application of the provisions of GDPR, 25. Behave in a professional manner at all times, 26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity. Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team. PERSON SPECIFICATIONS Qualification Desirable: Educated to a degree standard or equivalent. Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development Skills Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion. Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics Experience Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members) Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied) OTHER: This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers. Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives. Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments. Our experienced, specialist youth workers engage with and support young people, aiming to support them with their needs in hospital and post-discharge. We often meet young people at a moment of change and work with them to find a positive way forward. We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them. About the Mental Health Youth Work Service Pilot The prevalence of reported mental health challenges in children and young people living in England have been increasing. In addition, research tells us that children and young people facing such challenges with their mental health are more likely to self-harm. For some children and young people, A&E Departments may be a first point of contact with healthcare services following self-harm. While in recent years the number of attendances by children and young people for mental health needs and/or self-harm have stabilised, there was a sharp increase in attendances following the pandemic. For children and young people who have gone to A&E for support with their mental health, such as following self-harm, waiting a long time in A&E can be hard. A&E Departments are often very busy and loud places and there is not always access to secluded space for those who have gone to A&E when experiencing difficulties with their mental health. Children and young people who are also neurodiverse may find the environment particularly challenging and overstimulating while they are waiting to access care and support. This pilot aims to strengthen the offer of support to young people aged 11-18 in A&E, and also consider the wider social and emotional wellbeing needs of those individuals whilst in that environment and following discharge by ensuring there is follow up support for a variety of services. The Mental Health Youth Work Service model has been informed by young people with experience of hospital attendances after self-harming, and their feedback has been used to shape the care we aim to deliver. The service runs across two hospital sites in London: King’s College Hospital and Queen Elizabeth Hospital. There will be a team consisting of one Senior Youth Worker and a Youth Worker embedded in each site. Where you fit in This is an exciting new service working in partnership with Queen Elizabeth Hospital Accident and Emergency Department. The project is a pilot that aims to provide specialist Youth Work support for young people presenting to a hospital because of their mental health, and specifically where they attend because of self-harm. The Senior Youth Worker will lead on the Mental Health Youth Work service embedded within the A&E department. This will involve line management responsibilities for the Mental Health Youth Worker, partnership working to build relationships both internally within the hospital and externally in the local community, and with both statutory and non-statutory partners. The Senior Youth worker will be expected to support and build trusting relationships with young people who present with acute needs and are often in a crisis. They will manage a caseload of their own, with contact taking place both in the hospital and post-discharge in the community. The Senior Youth Worker will ensure the integration of the service at their respective hospital A&E department, and work alongside the Team Leader in reporting, monitoring and evaluation requirements Main Duties & Accountabilities • Lead the delivery of the Mental Health Youth Work service for young people aged 11-18 who attend the A&E department. Ensure that all young people are assessed holistically and care plans are tailored, trauma-informed and empowering, with the aim of reducing further harm., • Line manage the Mental Health Youth Worker, providing guidance and direction through regular contact and meetings, case allocation, caseload oversight and one-to-one supervision, both formally and informally., • In collaboration with the other Senior Youth Worker, provide overall support to the team to develop and improve skills, including assessment and recording, to ensure that Redthread’s model of intervention is delivered consistently., • Promote high levels of wellbeing for staff members who are working with young people who have experienced acute and chronic mental health challenges, • Hold a caseload and work with young people with often complex needs, in a range of settings, including in A&E, in the community, face-to-face and virtually where required, and promote their personal, educational, health and social development through all interactions, • Assist with the on-going development of the service model to ensure that young people and other stakeholders gain the maximum benefit from Redthread’s interventions, • Along with the team, tailor and design youth work resources that are specific to the young people we are working with, • Contribute to the training programme that Redthread provides for hospital staff, including informal microteaching and more formal presentations., • With support from the Team Leader, maintain strong working relationships within the Hospital, and NHS staff ensuring that Redthread youth workers are fully embedded in the health setting and are working with clinical staff to deliver a service that meets the needs of young people, including promoting the service within the hospital and attending appropriate internal meetings, • Assist in building and maintaining strong working relationships with Redthread stakeholders, project partners and with other agencies working with young people and to represent Redthread at external meetings as required., • Ensure that as a team, you are proactive in researching and networking with other organisations working with young people in the area served by the hospital to ensure that the Youth Workers have a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to., • Attend multi-disciplinary team meetings in hospital, working with ED staff and CAMHS teams to support and safeguard young people, • Maintain a good level of professional knowledge of the issues affecting young people, particularly related to their mental health needs and self harm., • In all areas of the work, apply an in-depth understanding of safeguarding responsibilities when working with children and young people, and provide guidance to your team members that adheres to Redthread’s Safeguarding policy and procedures and safeguarding policies of respective NHS Trusts., • Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high-quality recording of interventions with young people on our database, Salesforce, in line with Redthread’s best-practice requirements. (Training will be provided.), • Collect and record evidence of project outcomes and young people’s achievements, to ensure the completion of monitoring forms and project progress reports as required., • Work as part of a team to continue to develop the programme’s monitoring and evaluation in order to facilitate internal reflection and learning, and to demonstrate its effectiveness and impact to external stakeholders., • To ensure that the Youth Worker accurately captures and records data on the CRM system. To ensure that it can be used to identify trends and provide insights. To use these insights and trends to shape service delivery and share information with partners., • With support from the Team Leader and oversight from the Service Manager, produce monthly and quarterly reports as required by funders and to inform leaders of the operational performance of the organisation. QUALIFICATIONS Essential: • Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience Desirable: • A degree-level qualification in social work, youth work, social science, education or another relevant field, • Qualifications in counselling and/or mental health first aid for young people KNOWLEDGE Essential • A thorough knowledge and understanding of the physical, social and emotional developmental needs of young people, • Understanding of the issues faced by young people living in inner city areas, • An awareness of child protection and safeguarding issues and knowledge of current best practice within the youth work sector, • Knowledge of Mental Health systems and processes and the function of statutory services such as CAMHS, • Knowledge of the specific needs of young people who self harm, • A knowledge of best practice in case recording Desirable • Knowledge of capacity and consent issues including Gillick competence, • Knowledge of solution-focused brief therapy tools or a similar counselling methodology., • Knowledge of psycho-education tools appropriate to share with children and young people who also may be neurodivergent, • Knowledge of health inequalities and how these can affect different groups/individuals EXPERIENCE Essential • Significant professional experience of working with vulnerable young people in a range of activities and settings, • Experience working with young people in a health and well-being context, especially with young people experiencing mental health challenges, • Experience of working within a multidisciplinary team, • Experience of leading and managing a project to enable growth and continuity, • Experience in developing and maintaining excellent relationships with partner organisations, • Experience in planning and delivering training Desirable • Experience of working in a London borough, • Experience in leading, managing, supporting, and motivating a team in their work, • Experiencing of developing a project’s processes, procedures, and policies, • Experience of monitoring and evaluation systems to measure programme impact SKILLS & ABILITIES Essential • Resilient and reflective, • Well-developed verbal and written communication skills and an ability to interact young people on a one-to-one basis within a range of contexts, • Ability to plan and manage own workload, • Accurate data entry and record keeping and monitoring processes, • Ability to use up-to-date IT systems, • Able to analyse and evaluate information and provide effective management oversight of high-risk complex cases, • Able to oversee cases using an electronic database Desirable • Leadership and management skills to enable the team to have a clear sense of direction, feel motivated and have a clear understanding of how their own roles contribute to and enhance the work of the organisation, • Able to provide supervision, guidance, and support to youth work teams, particularly around task allocation, setting priorities and personal development OTHER • Share Catch22 values, • Awareness of and commitment to Equality & Diversity, • Willing to travel and work flexibly, • Desire to develop and undertake training as required, • Enthusiasm for Redthread’s work, • Approachable, self-motivated and committed to continuous personal development, • A commitment to and understanding of equal opportunities as they apply to all aspects of Redthread’s work Additional Information When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed. Contract: Permanent Hours & work pattern: 37 hours per week, with regular evening and weekend shifts required. Evening shifts cover the hours of 1pm to 9:00 pm Salary: £32,917.50 per annum Location: Queen Elizabeth Hospital, Woolwich, London. With regular travel to other Redthread sites and Catch 22 offices when required. Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do. To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be ...

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers. About this role As a Project Officer, you will play a key role in supporting the planning, delivery, and evaluation of projects that help bring the Carers First Strategy to life—enabling us to reach more carers and improve the support we provide. This role is funded through the National Lottery Reaching Communities Fund as a Fixed Term contract for the life of the project until September 2028. Working closely with the Project Manager, you will: • Support the development, coordination, and delivery of projects from initial scoping through to evaluation, • Work in co-production with carers, ensuring their voice shapes everything we do, • Build strong, collaborative relationships with internal teams, partners, and stakeholders, • Facilitate groups, workshops, and discussions to engage carers and colleagues, • Produce high-quality project documentation, communications, and reports, • Support evaluation activity, capturing impact, learning, and outcomes You will also contribute to identifying new opportunities and projects, staying informed about developments in health, social care, and policy affecting carers. This is an exciting opportunity to be part of a forward-thinking, values-driven organisation. You’ll play a vital role in shaping and delivering projects that create real, lasting change for carers, while working in a supportive and collaborative environment. About you We are looking for someone who is: • Passionate about supporting unpaid carers and committed to making a positive impact, • Experienced in supporting or delivering projects, from development through to evaluation, • Skilled in engaging and working collaboratively with a wide range of stakeholders, • Confident facilitating discussions and getting the best out of groups, • Highly organised, with the ability to manage multiple priorities and meet deadlines, • An excellent communicator, able to produce clear, engaging reports and materials An understanding of project management approaches (such as Theory of Change or change management) is desirable, but not essential. We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive. Carers First Can Offer You In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes. How to apply To apply for our exciting opportunity and make a real difference to the lives of carers, just visit the Carers First website and click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable. Interviews All applications will be assessed upon receipt, and successfully shortlisted candidates will be invited interview which will be in two parts: • A presentation delivered to the panel followed by an interview. Interview date will either be 17 June 2026 or 25 June 2026. Carers First is an Equal Opportunities Employer Positive Collaborative Ambitious

NEF are looking for a talented Senior Economist to lead policy and research work on social policy issues, with a particular focus on labour markets, social security, and incomes. In this role, you would conduct research and advocacy on labour markets, and help NEF to make the case for an adequate and supportive social security system, both to reduce poverty but also to improve conditions in the labour market and help more people into good jobs. Alongside this, you will also support with wider work on housing and public services. This role will manage an exciting programme of work at a critical time. You will use your outstanding technical expertise and project management experience to design and deliver quality, cutting-edge research capable of winning changes in policy and public opinion. You will be a passionate champion of our work – influencing policy and decision makers in government, the civil service political parties, as well as civil society organisations and media who are shaping the debate. This will be a fantastic opportunity for someone who can demonstrate progressively senior responsibility and impact in an economist role, and who is looking for their next challenge. You will bring outstanding technical skills and subject knowledge, as well as a good understanding of how to effect changes in policy and practice. You will have excellent verbal and written communication skills, and be an effective project manager, line manager and fundraiser. Role: Senior Economist – Labour Markets and Social Security Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week) Salary: £54,470 - £60,480 Location: London (in-office minimum two days per week) Contract type: Permanent How to apply Deadline for applications: midnight, 14th June 2026 Interviews: First stage interviews 25th June with second stage in person interviews on the 7th July Start date: ASAP Please send your CV (no longer than two pages) and covering letter (no longer than two pages) outlining how you meet the person specification in Word format. Please also complete the Equality and Diversity monitoring form. You must be eligible to work in the UK, as we are unable to sponsor visas. Inclusivity at NEF: NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past. Accessibility and Equal Opportunity: We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know. We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.

We're looking for a kind, compassionate and resilient Registered Service Manage to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week. Want to feel in control of your career? You'll feel at home here. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Service Specific Responsibilities • Hold responsibility for the day-to-day management and leadership of the registered mental health care home., • Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well-led., • Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders. General Responsibilities • Experience supporting services through CQC inspections or improvement plans., • Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support., • Lead on quality improvement initiatives and ensure action plans are completed and sustained., • Produce and submit regular management reports to senior management and performance teams., • Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information. About you: • Enjoys social interaction and encouraging resident involvement., • Warm, approachable, and professional in manner., • Works effectively as part of a team and promotes collaborative working., • Calm, resilient, and able to make sound decisions under pressure. What you'll bring: Essential: • Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service. Desirable: • Other relevant professional memberships and/or specialist qualifications., • Experience working in CQC registered settings, • Experience leading, supervising, and developing staff teams., • Ability to manage service performance, quality assurance, and continuous improvement. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title: Registered Care Manager Salary: £35000-£45000 per annum (Based on experience) The Care Manager Role: We are seeking an experienced and compassionate care manager to join our team. In this role, you will be responsible for overseeing the delivery of care services, managing a team of care staff, and ensuring that our clients receive the highest standard of care. The ideal candidate will have a strong background in care management, excellent leadership skills, and a deep commitment to providing person-centered care. About Us: Verity Healthcare Limited is a trusted provider of high-quality care services dedicated to enhancing the lives of individuals in our community. We provide domiciliary care services and are committed to delivering compassionate and personalized care that meets the unique needs of each of our clients. Our team of professionals is passionate about making a positive difference in the lives of those we serve. Care Manager Key Responsibilities: Oversee the day-to-day operations of care services, ensuring that all clients receive high-quality, person-centered care. Manage, support, and mentor a team of care staff, including scheduling, performance evaluations, and ongoing training. Develop and implement individualized care plans in collaboration with clients, families, and healthcare professionals. Conduct regular assessments and reviews of care plans to ensure they meet the changing needs of clients. Ensure compliance with all relevant regulations, standards, and policies, including CQC requirements. Handle client inquiries, concerns, and complaints, resolving issues in a timely and effective manner. Monitor and manage the budget for care services, ensuring efficient use of resources. Maintain accurate and up-to-date records, including client care plans, staff schedules, and incident reports. Build and maintain positive relationships with clients, families, staff, and external stakeholders. Care Manager Requirements: Proven experience as a care manager or in a similar role within the healthcare or social care sector. Must have a full UK driving license. Strong understanding of care regulations, standards, and best practices. Excellent leadership and people management skills, with the ability to inspire and motivate a team. Exceptional communication and interpersonal skills, with a compassionate and empathetic approach. Ability to develop and implement effective care plans tailored to individual client needs. Proficiency in managing budgets, resources, and scheduling. Relevant qualifications in health and social care, such as a Level 5 Diploma in Leadership for Health and Social Care. Experience with CQC inspections and compliance is highly desirable. Benefits: Competitive salary with opportunities for career progression. Comprehensive health and wellness benefits. Support for ongoing professional development and training. Flexible working arrangements and a supportive work environment. The opportunity to make a meaningful difference in the lives of clients. How to Apply: If you are a dedicated care manager with a passion for delivering exceptional care, we would love to hear from you at hr@verityhealthcare.co.uk Our Commitment to Safer Recruitment: Verity Healthcare is committed to safeguarding and promoting the welfare of our clients. As part of our safer recruitment process, all successful applicants will be subject to a thorough vetting process, including Enhanced Disclosure and Barring Service (DBS) check. Verification of qualifications and experience. Comprehensive reference checks, including a recent employer reference.

Children's Registered Manager 📍 London 💷 £55,000 - £70,000 We are hiring an experienced Children's Registered Manager to take the lead on a children’s residential home in London. This is a senior appointment for a strong, child-focused leader who can combine regulatory excellence with commercial awareness, team leadership, and high-quality service delivery in a fast-moving care environment. This position is ideal for someone who has experience in building stable services, leading through growth, and managing external relationships across a demanding local authority landscape. You will play a central role in creating a safe, structured, and high-performing home that delivers meaningful outcomes for children and young people. About the role As Registered Manager, you will hold full responsibility for the leadership, compliance, and overall performance of the home. You will ensure the service operates in line with all regulatory expectations while also creating a positive culture for both young people and staff. This is a highly visible role requiring sound judgement, emotional resilience, and the ability to lead confidently in a complex and regulated setting. Key responsibilities • Provide full operational and strategic leadership across the children’s residential home, • Hold responsibility as the Ofsted Registered Manager and maintain inspection readiness at all times, • Ensure the home consistently meets Children’s Homes Regulations, Quality Standards, and safeguarding expectations, • Lead on referrals, placement decisions, admissions, and matching to ensure the right environment for each child, • Create a high-performance culture through effective supervision, mentoring, and staff development, • Oversee safeguarding practice, incident management, behavioural support, and risk reduction, • Maintain clear oversight of care plans, case records, audits, and compliance documentation, • Develop strong partnerships with local authorities, commissioners, therapists, education teams, and families, • Manage budgets, resource planning, staffing structures, and occupancy levels effectively, • Drive service quality, improvement planning, and preparation for Ofsted inspections Requirements • Level 5 Diploma in Leadership for Health and Social Care and Children & Young People’s Services, or equivalent, • Eligible to become registered with Ofsted, • Strong management experience within a regulated children’s residential setting, • In-depth knowledge of safeguarding, regulatory compliance, and children’s residential legislation, • Experience leading teams within complex or multi-agency care environments, • Confident using digital care systems, audit processes, and performance reporting tools, • Able to manage competing priorities while maintaining high standards of care and compliance, • Strong interpersonal skills, leadership credibility, and a child-centred approach Benefits • £55,000 - £70,000 salary, • Opportunity to lead a high-profile service in one of the UK’s most active care markets, • Work within an established organisation partnered with recognised providers and stakeholders across London, • Strong senior-level support and operational backing, • Genuine progression opportunities into regional or senior operational leadership roles, • Continued investment in training, development, and leadership capability 📩 Apply now by submitting your CV and a brief summary of your Registered Manager experience.

Tripod are recruiting for an experienced Occupational Therapist to work in the Dagenham area. This is to work in Adult Social Care Hybrid working Role – Locum Occupational Therapist Location – Dagenham Rate – £35-£38 an hour Hours – Full time ideally Contract Length – Ongoing Job Purpose To undertake person-centred assessments (as directed by Care Act 2014) utilising Occupational Therapy skills and knowledge to develop and implement a support plan, aimed at improving wellbeing and delivering outcomes for adults and children with disabilities.The post holder will also provide advice on specialist equipment/adaptations and housing needs to improve their health and wellbeing and maximise their independence. Specific Accountabilities of the Role • Carry out the Occupational Therapy process in partnership with service users and carers, facilitating choice, empowerment and promoting independence., • Carry out assessment of need and evaluation of risk in partnership with service users and carers., • Carry out risk assessment in relation to moving and handling tasks, in partnership with service users and carers., • Support service users and carers to identify and purchase aids and adaptations and receive support with reference to the Children’s & Families Act 1989 and 2004 and the Care Act 2014., • Positively contribute to the achievement of joint working by referring, liaising, consulting and collaborating effectively with other professionals; working with the statutory, voluntary and private sectors e.g. Social Care Staff, Health Care Professionals, Children’s Services, Housing Teams, Home Improvement Agencies and contractors, to identify and meet service users’ and carers’ needs., • Contribute to and lead multi-disciplinary assessments and case conferences as required., • Through using the wide range of tools and options available, support service users to develop their own support plans using a person-centred approach to determine their goals, aims and objectives and to explore creative ways of meeting their needs., • Apply expert knowledge and skills to provide support and advice and teach techniques for service users and carers with a wide range of conditions and needs., • Provide both simple and complex equipment and adaptations, reviewing their effectiveness and teaching safe use of equipment to comply with relevant legislation, policy and guidelines on safe working practices., • Work within a multi-agency setting to contribute to the process of providing major adaptations including; assessment, clinical reasoning, providing written and drawn specifications, completion checks and liaison with technical officers and other agencies., • Produce Occupational Therapy reports where required., • Manage and progress a caseload of an appropriate level of complexity with due regard to service standards, targets and timescales., • Provide case supervision, guidance, support and expert advice to unqualified and other social care staff, newly qualified Occupational Therapists and students where appropriate., • Undertake project work and complex occupational therapy assessments as directed by the Enabling Independence Team Manager., • Maintain professional standards in accordance with the Occupational Therapy Code of Ethics and Professional Conduct and Professional Standards for Occupational Therapy Practice including regular participation in the local supervision and performance management process and by positively contributing to the Continuing Professional Development of the Occupational Therapy Service., • Maintain high standards of record keeping on the Council’s electronic systems, ensuring that all information is timely, accurate and complete to ensure the service meets all statutory recording requirements., • Participate in investigating safeguarding concerns as appropriate and in accordance with departmental requirements., • Work when required within Community Solutions to provide an assessment and triage function for the Disability Service. Apply now or refer a friend for £500.

About Us: 360 Community Care, part of 360 Care Group, is a values-led provider delivering high-quality, person-centred community support. We support individuals of all ages with additional needs, including mental health and learning disabilities, helping people live more independently with dignity and stability. As we continue to grow, we’re looking for a confident and compassionate Registered Manager to lead our Community Care service. The Role: We’re recruiting a Registered Manager to lead the quality, compliance, and day-to-day delivery of our Community Care service. This role suits someone calm under pressure, confident leading teams, and committed to consistently high standards of care. You’ll support staff, drive service quality, and ensure safe, effective, person-centred outcomes. Key Responsibilities: • Lead day-to-day service delivery, • Oversee quality, compliance, and safeguarding, • Support and develop staff teams, • Manage care planning, risk, and audits, • Handle incidents, escalations, and safeguarding concerns, • Build strong relationships with families and professionals, • Support service growth and improvement, • Ensure CQC compliance, • Monitor performance and outcomes About You: We’re looking for an experienced, proactive leader with strong knowledge of community care delivery with the ability to work flexibly with a minimum of two days per week in the office (Can choose either the Canary Wharf or Leicester office), with the remainder of time spent working from home or visiting clients in England. You will ideally have: • Experience as a Registered Manager, Deputy Manager, or similar health & social care leadership role, • Strong understanding of CQC regulations, safeguarding, and person-centred care, • Experience supporting people with mental health needs and/or learning disabilities, • Strong leadership, communication, and decision-making skills, • Ability to stay calm and effective under pressure, • Confident using digital care systems and reporting tools, • Compassionate, resilient, and solution-focused approach, • A Level 5 Health & Social Care qualification (or willingness to work towards it) is desirable. What We Offer: • Competitive salary, • Hybrid working, • Career progression and development, • Ongoing training and support, • Wellbeing and EAP support, • Supportive leadership team, • Pension scheme Important Requirements: • Eligible to register with CQC, • Willingness to participate in on-call rota, • Enhanced DBS and full pre-employment checks required, • UK driving licence desirable If you’re looking for a role where you can genuinely shape service quality and make a real impact, we’d love to hear from you.

Job Description We are looking for a dedicated and patient-centered Clinic Manager who wants to be part of the journey to redefine healthcare services of the future. We are not currently in a position to offer sponsorship to candidates for this role. Job Role: Clinic Manager Location: Primarily Fulham-based, with cross-site responsibilities extending to our Marylebone clinic and UK-wide digital services. Some remote flexibility may be available depending on operational needs. Salary: £45,000 - £50,000 per year (depending on experience) Employment Type: Full-time Directly reporting to: Dr James Denny About Dr Dropin & skindoc. Dr.Dropin was founded in Norway in 2017 by Dr Daniel Sorli, with a simple but ambitious idea: that accessing a doctor shouldn't mean weeks of waiting or navigating a system that wasn't built around the patient. That idea grew quickly. Dr.Dropin is now Norway's leading independent healthcare provider, operating across more than 34 clinics in Norway and Sweden, and recognised as one of Scandinavia's fastest-growing health start-ups. Seeing the same access challenges playing out in the UK with NHS waiting times continuing to rise Dr.Dropin made the move to London, opening its first UK clinic in Fulham before expanding to Marylebone. Since launching in the UK, the team has treated over 10,000 patients and built a reputation for high-quality, affordable, same-day care, reflected in a 4.9/5 rating across more than 300 Google reviews. skindoc was launched in 2021 by two London-based Consultant Dermatologists who shared a frustration with how difficult it had become for patients to access specialist dermatology care. Starting as a digital-first service, skindoc quickly became one of the select few CQC-approved online dermatology providers in the UK. In 2022, skindoc joined forces with Dr.Dropin - a natural partnership that brought together skindoc's clinical dermatology expertise with Dr.Dropin's infrastructure, ambition, and international track record. Together, they opened a face-to-face dermatology clinic in Fulham, alongside Dr.Dropin's existing GP and psychology services. Although two independent businesses, Dr.Dropin and skindoc operate as one collaborative team, pioneering a digi-physical model of care that seamlessly combines online and in-person services across dermatology, general practice and psychology. The goal is straightforward: to build the leading independent healthcare provider in the UK, and to make genuinely good healthcare accessible to everyone who needs it. If you're passionate about healthcare, want to be part of something that's genuinely changing how people access care, and are ready to make a real impact then we'd love to hear from you. If you are passionate about healthcare, eager to be part of a forward-thinking team redefining what private care looks like in the UK, and ready to take real operational ownership, we invite you to apply. Our Values Those who succeed here strongly align with our values: • Care for the patient The healthcare services of the future need to focus on highly available quality care. That requires empathy, respect and passion for the patient and healthcare as a profession. • Shoulder to shoulder We create magic and results through collaboration and initiative. We look after each other, cultivate talent and combine expertise. • Integrity as identity Professional quality and ethical considerations come first. We stand tall and face difficult decisions together. • Two steps ahead Better solutions require innovative thinking, trust, and implementation power. We know that everything is possible and have the courage to deliver first. About the Role • We are looking for a highly organised, proactive and operationally capable Clinic Manager to oversee the day-to-day running of our growing multidisciplinary healthcare services across both Dr.Dropin and skindoc., • This is a varied and hands-on operational leadership role spanning private healthcare operations, digi-physical healthcare delivery, telemedicine, governance, compliance, team leadership and service improvement., • The successful candidate will primarily be based at our Fulham clinic while also supporting operational oversight of our Marylebone location and digital clinical pathways., • You will work across two closely integrated healthcare businesses operating as one collaborative team, supporting services spanning dermatology, GP and psychology care., • This role would suit someone who enjoys ownership, structure, problem-solving and operational leadership within a fast-moving healthcare environment., • Please note: clinics operate during evenings and weekends, and occasional on-call operational support may be required. Candidates must be available for this flexibility. Key Responsibilities • Oversee day-to-day clinic operations across Fulham, Marylebone and digital services., • Line manage reception, administration, HCA/nursing and virtual support staff., • Support recruitment, onboarding, probation reviews and disciplinary processes., • Manage rota coordination, staffing coverage and sickness monitoring., • Coordinate incident management, complaints handling and governance follow-up., • Support CQC readiness and maintenance of governance standards., • Maintain governance trackers and mandatory training compliance., • Support safeguarding, infection control, GDPR and risk assessment processes., • Coordinate operational audits and support clinical audit cycles., • Support digi-physical and teledermatology service delivery., • Monitor operational KPIs, including commercial performance metrics, patient conversion rates, customer support metrics, revenue targets and support service improvement initiatives, • Help improve systems, workflows and operational efficiency across services., • The role may be expected to support the CQC Registered Manager function as nominated individual, and, in time, hold the post as Registered Manager. Applicants with existing Registered Manager experience or CQC inspection readiness skills are particularly welcomed. Person Specification Essential • Previous experience within healthcare operations or clinic management., • Experience managing teams within healthcare or clinical environments., • Excellent organisational, communication and leadership skills., • Strong operational problem-solving ability and attention to detail., • Calm, professional and capable under pressure., • Digitally confident and comfortable using modern healthcare systems., • Understanding of HR, governance, confidentiality and compliance standards., • Commercial awareness within a private and self-pay healthcare environment, including understanding of revenue drivers, patient journey optimization and P&L accountability. Desirable • Experience within private healthcare or NHS practice management., • Experience working within multidisciplinary healthcare environments., • Familiarity with telemedicine or digital healthcare services., • Experience with Semble, Microsoft 365, G Suite or digital patient systems., • Experience supporting operational scaling or service development., • CQC Registered Manager status, or experience supporting a CQC Registered Manager through inspections and ongoing compliance. What We Offer • Competitive salary and pension contributions., • 25 days annual leave, your birthday off, plus bank holidays., • Complimentary dermatology care., • Regular sponsored team social events., • A collaborative multidisciplinary environment., • Opportunities for growth, leadership and professional development., • A role with real operational responsibility and impact. Key Points • The role is full-time (37.5 hours per week)., • The position is primarily site-based in Fulham with cross-site responsibilities., • Some remote flexibility may be available depending on operational needs., • Clinics operate during evenings and weekends, therefore occasional operational availability or on-call support may occasionally be required., • Six-month probation period. How to Apply Please send your CV and a short covering note outlining your relevant experience and availability to james@skindoc.uk

Role: Case Manager – Employed & Associate Contracts Available Salary: £48,000 – £50,000 per annum (Employed) | £50 – £60 per hour (Associate, DOE) Setting: Medico-Legal Rehabilitation Case Management – Complex Injury Location: London & South East (Home-Based with Regional Travel) Hours: Full Time (Employed: min. 3 days/week) | Flexible (Associate) Are you an experienced Case Manager or rehabilitation professional looking for a flexible opportunity within complex, life-changing medico-legal work? If so, this could be the role for you. Overview: Compass Associates are proud to be partnering with a leading specialist rehabilitation and case management provider operating within the medico-legal sector to recruit Case Managers across both employed and associate models. This is an excellent opportunity to join a highly respected organisation supporting individuals with catastrophic and life-changing injuries including acquired brain injury, spinal cord injury, amputation, polytrauma, and complex neurological conditions. You will be working within a clinically led, rehabilitation-focused service that places strong emphasis on quality, governance, and outcomes. The organisation forms part of a wider national group, providing strong infrastructure, stability, and opportunities for professional collaboration. This position is available on either a permanent employed basis or a self-employed associate model, offering flexibility to suit different career stages and working preferences. Case Manager Focus Areas: You will manage complex rehabilitation cases involving: • Acquired Brain Injury (ABI), • Spinal Cord Injury, • Amputation & polytrauma, • Birth injury & neurological conditions, • Complex orthopaedic trauma You will be responsible for delivering holistic, client-centred case management, including MDT coordination, risk management, rehabilitation planning, and long-term support coordination. Location: This is a home-based role with caseloads typically allocated within a 1–2 hour radius of your home location where possible. Primary areas include: North London, South East London, Essex, Surrey, Oxfordshire and the M4 corridor. You will be expected to attend client homes, hospitals, rehabilitation settings, and occasional team meetings in London. Working Pattern: Employed Case Manager: • Minimum 3 days per week (up to full-time available), • Flexible working pattern aligned to MDT meetings and client needs, • Standard working hours generally 9am–5pm Associate Case Manager: • Flexible caseload based on availability, • Ability to scale workload up or down depending on caseload, • Expected responsiveness during standard clinical/legal working hours Salary & Package: Employed: • £48,000 – £50,000 per annum (DOE), • 45p per mile mileage reimbursement, • 25 days annual leave + bank holidays (rising to 30 with service), • Private healthcare, • Pension scheme, • Employee assistance programme (24/7 GP, wellbeing, financial & legal support), • CPD, supervision and career development support, • Company social events Associate: • £50 – £60 per hour (DOE), • Travel paid separately (agreed mileage/hourly structure) Criteria: Essential: • Registered healthcare professional (HCPC / NMC / SWE), • Occupational Therapist, Nurse, Physiotherapist, Speech & Language Therapist or Social Worker, • Minimum 6 years post-qualified experience, • Strong community rehabilitation background, • Experience with complex or catastrophic injury caseloads, • Ability to work independently and within MDT structures Desirable: • Previous medico-legal case management experience Associate Model – Additional Requirements: • Significant independent case management experience, • IRCM registration or eligibility, • Strong medico-legal experience, • Proven ability to manage caseload autonomously Responsibilities Include: • Managing complex rehabilitation caseloads across community and home environments, • Completing holistic needs assessments and detailed case reports, • Developing and coordinating bespoke rehabilitation plans, • MDT coordination across health, legal, and social care professionals, • Risk assessment and risk management planning, • Budget management and cost-effective service coordination, • Advocacy for clients and families throughout rehabilitation journey, • Ongoing review and optimisation of care packages, • Liaison with solicitors, insurers, and healthcare providers, • Supporting vocational, educational and community reintegration Contact Details: To apply or for further information, please contact Lijani Cherry at Compass Associates on 02394 211 143 or email lcherry@compassltd.co.uk. A candidate information pack including the full job description is available upon request. Compass Recruitment Solutions Ltd is acting as a Recruitment Consultancy for this permanent vacancy. We offer £500 vouchers for every successful referral.

Assistant Manager - Westfield Stratford From a single kiosk in Westfield London to where we are today, Sushidog has always been about doing the simple things exceptionally well. We TAKE PRIDE in the quality of our food, the care we put into every detail, and the way we show up for our customers and each other. We communicate openly and honestly, rolling SushiDogs and freshly made Sushi Bowls and Salad Bowls, serving them fast, friendly, and without fuss. We believe the best results come when people THRIVE TOGETHER by learning, supporting one another, and growing as a team. We listen closely to feedback, stay curious, and focus on making small, meaningful improvements to get 1% BETTER every single day. Our mission is simple: to serve fulfilling food that makes people happy, just the way they like it. WHAT WE ARE LOOKING FOR Do you thrive in a fast-paced, energetic environment? Are you passionate about leading a team and delivering an outstanding customer service? If so, we want YOU to be part of our growing team! WHAT'S IN FOR YOU • Free Gym membership, • Healthcare Support, • Extra holidays on top of the usual 28 days (Based on length of service), • Extra holiday day on your birthday, • Paid Sabbatical month after 5 years of service, • Achievable Bonus Scheme, • Social company events, • Stint - Pay (withdraw up to half your salary at any point during the month), • Free Meal when on shift and up to 70% discount when not on shift, • Career progression YOUR TALENTS • Outstanding communication skills, • Approachable, understanding and patient, • Great time-keeping and very good organizational skills, • Positive "CAN DO" attitude who lives the values, • Strong customer facing skills, • Strong problem-solving mind, • Capable of prioritising task JOB RESPONSIBILITIES • Lead and motivate the team to deliver outstanding service and food quality., • Oversee daily operations, ensuring everything runs smoothly during your shifts., • Deliver exceptional customer service, ensuring customer satisfaction., • Assist with training, scheduling, and managing staff performance., • Communicate clearly and confidently with customers and team members., • Oversee the day-to-day management of the store, ensuring smooth operation., • Ensure all food safety & health and safety standards are met., • Maintain and improve store standards to meet company expectation., • Help implement new ideas and strategies to improve the customer experience and operations REQUIREMENT • Experience as an Assistant Manager or Supervisor role within the sector., • Minimum of 1 year or more of experience in QSR (Quick Service Restaurant) or similar type of business within the hospitality industry., • Leadership skills with the ability to inspire and motivate a team., • Strong organisational and time management skills., • Ability to thrive under pressure and think on your feet, • A passion for food, service, and creating a positive work environment

Barchester Healthcare is looking for a dynamic Brand Manager to join our Brand Team and play a pivotal role in shaping how we engage customers across the UK. Reporting to the Head of Brand Marketing, you'll develop and deliver a compelling brand proposition that drives engagement, strengthens our reputation, and supports commercial performance across our portfolio of care homes and hospitals. This is a role for someone who thrives on collaboration, understands what truly matters to customers, and can translate that into powerful messaging and tools that support our teams on the ground. NEED TO DO: Create and refine the key messages that matter most to our customers Build strategies to grow awareness of our homes and services Use demographic insight to tailor brand activity to our audiences Work with stakeholders to bring our Care & Life Enrichment Framework to life externally Stay ahead of industry trends to identify opportunities and risks Oversee the development of print and digital collateral that inspires confidence and drives enquiries Ensure all customer-facing materials reflect our brand guidelines and tone of voice Partner with the digital team to maintain a cohesive brand presence across all channels Lead the creation of event collateral and assets through our web-to-print system Develop self-serve tools and guidance that help homes drive engagement and enquiries Ensure a smooth, intuitive customer journey for teams using these tools Lead a team that delivers exceptional customer service and fast response times Gather feedback from homes to continually improve support and resources Oversee the full delivery of our flagship annual awards (Barchester Care Awards) Manage cross-functional teams to deliver a high-quality event on time and on budget Support the coordination of the in-person event for 450 attendees, plus live streaming to homes and hospitals Maintain regular communication with Operations throughout the process Analyse data to identify trends, opportunities, and areas for optimisation Report on performance and adjust strategies accordingly Oversee brand investment to ensure it delivers against our objectives Set clear objectives aligned to our brand strategy Foster a culture of continuous improvement, collaboration, and engagement with Operations NEED TO HAVE: A confident brand marketer with experience developing propositions and multi-channel messaging Strong stakeholder management and communication skills A strategic thinker who can translate insight into action Experience leading teams and managing multiple projects simultaneously A passion for delivering high-quality work that supports both customer experience and commercial goals REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Marketing Manager - Digital - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n\n About The Job \n\n An opportunity has arisen for a Marketing Manager (Digital) to join us at Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Supporting the Associate Director of Marketing in developing, executing, and optimising the hotel’s digital strategy across all online channels to achieve commercial objectives.\n\t, • Ensuring all digital initiatives align with the hotel’s marketing plan, brand guidelines, and luxury positioning.\n\t, • Delivering innovative campaigns that drive direct bookings, engagement, and loyalty\n\t, • Developing and managing hotel-level social media channels, creating integrated strategies to maximise visibility, engagement, and conversions.\n\t, • Supporting and developing marketing activations and identify new brand partners to expand reach and engagement.\n\t, • Working closely with the Social Media agency and photographer to produce high-quality, brand-aligned content, including campaigns, photography, videos, and copywriting\n\n\n About You \n\n\n\t • Proven experience in a marketing role\n\t, • Strong understanding of London’s luxury hospitality landscape\n\t, • Demonstrated experience in leading multi‑channel marketing strategies\n\t, • Commercially driven, with strong analytical capabilities\n\t, • Excellent verbal and written communication skills\n\n\n About The Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Locally competitive salary and incentive structure\n\t, • Dry Cleaning of uniform or Business attire\n\t, • Meals on Duty\n\t, • Employee Assistance Program\n\t, • Wellness Benefits – Chiropodist, Flu Jabs, and more!\n

Barchester's marketing team has an exciting opportunity looking for a proactive and creative PR Executive to join the Brand Team. Working closely with the PR Manager, you'll play a key role in strengthening our reputation within local communities and supporting our care homes to drive commercial success. You'll be at the heart of our positive storytelling creating compelling PR content, supporting homes with media opportunities, and ensuring our brand shines across every channel. With strong communication skills, a keen eye for detail, and a passion for great customer service, you'll help us celebrate what makes Barchester exceptional. NEED TO DO: Develop and deliver PR stories that highlight the quality of our care services Create self-serve PR tools and guidance to help homes generate positive local coverage Manage media enquiries and coordinate filming opportunities Celebrate and amplify great press coverage across the business Maintain and optimise intranet content to support an intuitive user experience Promote care ratings, awards, business successes, brand initiatives, and our Charitable Foundation Leverage content that showcases what we want to be known for including our care services, Care & Life Enrichment framework, dining experience, and life enrichment Support PR activity for homes under construction or refurbishment Work with internal stakeholders to share content across multiple channels Collate and distribute daily press cuttings to key stakeholders Track and report on weekly and monthly coverage Maintain monthly trackers to keep Operations informed Analyse trends to identify successes and areas needing additional focus NEED TO HAVE: Strong written and verbal communication skills High attention to detail A customer-focused mindset Ability to work at pace and manage multiple priorities A passion for storytelling and brand reputation REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Kitchen Manager Trainee Programme - London \n\n We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. \n\n \n\n \n\n In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally. \n\n With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food. \n\n this is the programme \n\n At itsu, we are proud to develop our people and have many examples of leaders who have created their own career path and have successfully grown in our restaurants, operations, and our academy. 90% of our General Managers and 30% of our Academy team [head office] started working in our shops... you could be one of them! \n\n We have developed an exciting 10-week development leadership programme for supervisors, team leaders, or junior kitchen managers. You will be working closely with a General Manager in a training kitchen, before moving to your own itsu restaurant. The programme has a clear progression roadmap to ensure you develop a full suite of skills to become a successful kitchen manager- including shift essentials, business essentials, hospitality at itsu and leadership skills. \n\n You will join as a Team Leader on 15.05 [including hourly bonus], and after a successful 10- week programme, you will graduate as a Kitchen Manager on 35,000 per year. \n\n this is the role \n\n Our Kitchen Managers are the key to a successful shop operation. The Kitchen Managers support the General Manager by managing the kitchen and the team within the kitchen, and are accountable for People, Quality, Standards and Profitability within their shop. \n\n As a Kitchen Manager, you will manage the kitchen through constant MBWA (Managing By Walking Around) and your performance will be measured against the KPIs set for your store, alongside other key responsibilities. You will look after the training and development of your team through succession planning to ensure the shop structure is always stable and the individual team members potential is maximised. \n\n you put people at the heart of everything you do by displaying the 4 itsu qualities: \n\n I take pride [in what I do] \n\n I genuinely care [for people] \n\n I want to grow [myself & others] \n\n I build trust [around me] \n\n this is what we offer \n\n\n\t • Your breaks are paid, and your beautiful healthy lunch is on us every day!\n\t, • Invite your family and friends over for a meal with a 50% discount in every itsu shop.\n\t, • Enjoy 28 days of paid holidays\n\t, • We will pay for when you are unwell and can't work with our income & critical protection.\n\t, • We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First aid.\n\t, • If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!\n\t, • At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.\n\n\n Just like you, we are very passionate about sustainability, please check our sustainability milestones here: https://www.itsu.com/sustainability-sourcing/sustainability-milestones/

Operations Manager - Central London Your new company Join a collaborative organisation responsible for enhancing one of Central London’s most historic and high-profile districts. Covering key areas that include major cultural destinations, iconic landmarks, and essential transport hubs, this organisation works to make the area an exceptional place to work, visit and live.Through creative placemaking, sustainability initiatives, operational excellence and strong partnership working, the team delivers projects that protect the environment, celebrate heritage and strengthen local communities, all guided by a clear and ambitious five-year plan. Your new role As an Operations Manager, you will play a crucial role in maintaining and elevating the quality, safety and vibrancy of the public realm across this unique London district. You will be the driving force behind effective street operations, contractor management and stakeholder engagement.In this varied and impactful position, you will: • Oversee and resolve street-based issues to improve the public realm., • Manage Integrated Street Services contracts, ensuring all KPIs, service levels, and specifications are met., • Build strong relationships with local partners, stakeholders and statutory agencies., • Represent the organisation at community and operational meetings, championing high standards., • Investigate contractor performance concerns and coordinate solutions to ensure continuous improvement., • Work closely with senior leaders and delivery partners to create a welcoming, well-managed environment for businesses, residents and visitors. What you'll need to succeed To thrive in this role, you will be:- Experienced in street operations, public realm management, or facilities management. • Knowledgeable about current UK criminal and anti-social behaviour legislation., • An excellent communicator-confident in written, verbal and presentation settings., • Skilled at working independently while collaborating effectively with colleagues and external partners., • Highly organised, diplomatic, solutions-focused, and strong in stakeholder management., • Educated to a good standard with relevant professional experience in a similar operational role. What you'll get in return You’ll join a supportive, collaborative and forward-thinking team committed to improving one of London’s most iconic heritage areas. This is a chance to make a visible impact in a dynamic environment while developing professionally within a mission-driven organisation. In return, you will receive: • A salary of £40,000-£45,000, depending on experience, • Primarily site-based role, with 1 day a week working from home (subject to business needs), • Opportunities for professional development, • An inclusive, diverse, and supportive culture, • The chance to contribute to meaningful improvements across a unique and historic area of London What you need to do now If you are passionate about placemaking, operational excellence and delivering real community impact, we would love to hear from you. This is your opportunity to shape the future of one of London’s most significant districts and take the next step in your career. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4781833

As the Social Media Specialist, you will implement social media communications for our Marketing strategy. You will manage and support brand-led and home-specific social media channels including planning a wide range of advertising campaigns and creating social media post templates for our care homes to use on their pages. This also includes managing admin rights for home-specific pages. Your focus will be on enhancing Barchester''s presence online through the brand''s social media platforms through organic and paid activity, with the ultimate aim of driving the reputation of the home to our target market and generating enquiries through our social advertising campaigns You will collaborate with the Head of Digital Marketing and our Social Media agency to boost social media engagement and meet commercial goals. This is a fantastic opportunity to work on a wide range of online marketing campaigns and initiatives as part of a fast-paced team. Hybrid working, working from home whilst visiting our offices once a week located in Finsbury Square, London. Will also include frequent visits to our care homes and hospitals across the UK, flexibility and a willingness to travel is important. Your specific responsibilities as a Social Media Specialist at Barchester will include: \n Write social media templates for our care home admins to use on their pages including community engagement templates and brand led templates that showcase our USPs and offer \n Writing and scheduling weekly posts through our social media management tools \n Producing weekly social media round-ups and monthly social media reports \n Working inconjuction with our social media agency to plan, execute and deliver a wide range of advertising campaigns to drive interest \n Utilise data from our CRM to better target our potential customers through social advertising Liaising with our Customer Service Manager and PR team as required to support on any social or PR issues to protect our reputation Assisting with ad-hoc digital projects, campaigns, initiatives, or events. \n ABOUT YOU To join us as a Social Media Specialist at Barchester, you will have proven marketing experience and management of brand profiles within social media including social advertising. You must have excellent written communications skills and experience of using Brandwatch (or similar) and social media monitoring tools. You must have experience of utilising data from CRM platforms to improve the targeting of our social media campaigns. Your strong attention to detail and can-do approach means you'll be happy to turn your hand to a range of different tasks, while your solid organisational and prioritising skills ensure you can work on and deliver several different projects at the same time. You're someone who's full of initiative, with interpersonal skills that enable you to work well as part of a team. If you have a degree that would be an advantage, but isn't essential. REWARDS PACKAGE As well as a competitive salary, we can offer you impressive benefits which would include a contribution pension scheme and free training and development. You'll also have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment. If you'd like to use your marketing, writing and communications skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. \n We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a Talent Acquisition Specialist to join our HR Team, supporting PT & Group Exercise recruitment across Club-based teams. \n This is initially a 6-month fixed-term contract, with strong potential to become permanent based on performance and business need. \n It’s a truly exciting time to be joining Virgin Active. As we continue to evolve into a social wellness brand, our people are at the heart of everything we do. This role plays a key part in attracting the talent that brings our clubs to life and supports our business from behind the scenes — ensuring we hire people who embody our values and elevate both member and team experience. \n The Talent Acquisition Specialist is responsible for delivering a high-quality in-house recruitment experience across Club teams. You will partner closely with hiring managers to recruit directly, build talent pipelines, and ensure every candidate journey reflects Virgin Active’s culture, energy, and commitment to wellbeing. \n The Role \n\n • \n Deliver end-to-end direct recruitment for Personal Trainer and Group Exercise roles. \n\n • \n Act as a trusted recruitment partner to hiring managers, providing advice on attraction strategy, role design, and selection \n\n • \n Manage vacancies from brief through to offer, ensuring a seamless and engaging candidate experience \n\n • \n Proactively source and engage candidates using direct sourcing techniques, networks, and talent pools \n\n • \n Build and maintain partnerships with colleges, training providers and early-careers organisations, and represent Virgin Active at careers fairs and recruitment events to support future talent pipelines \n\n • \n Champion Virgin Active’s employer brand across careers platforms, social media, and candidate touchpoints \n\n • \n Support recruitment campaigns and initiatives in partnership with Marketing \n\n • \n Build and maintain strong talent pipelines to support current and future hiring needs across clubs and support teams \n\n • \n Use recruitment data and insights to track performance, identify trends, and continuously improve outcomes \n\n • \n Ensure ATS systems and recruitment data are accurate, compliant, and up to date \n\n • \n Collaborate closely with TA colleagues to share best practice and support wider people initiatives \n\n\n Experience \n\n • \n Minimum 2-3 years in Talen Acquisition or agency \n\n • \n Ability to manage 20-30 roles at one time \n\n • Experience working with PTs or Group Exercise (nice to have)\n, • \n Strong stakeholder management skills with a consultative, partnership-led approach \n\n • \n Confidence in direct sourcing and proactive candidate engagement \n\n • \n A passion for delivering an excellent candidate and hiring manager experience \n\n • \n Experience working in a multi-site or matrix organisation (nice to have) \n\n • \n Familiarity with multiple ATS platforms \n\n • \n Strong organisation, prioritisation, and communication skills \n\n\n Our Perks \n\n • 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%.\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • Private Dental and Healthcare Insurance – your physical health is important, and we want you to have the access to healthcare should you require it.\n, • Life Assurance 4x your salary – which we hope you will not need.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects. \n As Duty Manager, you are Virgin Active’s champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community. \n The Role \n\n • Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities.\n, • Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation.\n, • Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue.\n, • Maintain real-time oversight of club standards — cleanliness, atmosphere, music, temperature, equipment readiness — escalating issues to Facilities and GM as needed.\n, • Lead delivery of daily “Memorable Moments,” coaching Hosts and frontline teams to spot opportunities and execute hospitality gestures confidently.\n • Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM.\n, • Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly.\n, • Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling.\n, • Lead “Hum, Sing, Shout” activations that surprise, delight, and create memories worth sharing.\n, • Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable.\n, • Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act.\n, • Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else. \n, • Capture and share memorable moments on social media, showcasing the culture of unreasonable hospitality and amplifying the member experience.\n\n What we need from you \n\n • A natural storyteller who can turn small details into big emotions.\n, • Previous experience of working in a customer centric role.\n, • Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.\n, • Emotional intelligence in spades: empathy, compassion, and connection come naturally to you.\n, • Good communication skills.\n, • Flexibility to work across Virgin Active’s shifts, activations, and events. \n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor\n

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. \n So, we take value in recruiting only the very best Personal Training Manager to join our Club Management teams, to lead our Personal trainer Teams to provide our members with the finest fitness and wellness sessions in the industry. \n It’s a truly exciting time to be joining Virgin Active. We are transforming our clubs and redefining who we are — evolving into social wellness clubs that connect people, movement, relaxation and community all under one roof. With refurbishments underway across the majority of our estate and a renewed focus on experience-led wellness, this role plays a key part in shaping the first impression of our new era. \n The Personal Training Manager is responsible for working alongside other club management to ensure that the in-club product offering is fully synchronized and available to our members. \n The Role \n\n • Own the Personal Training weekly plan with clear actions, targets and reviews; drive PT penetration, DD uptake and revenue through new client acquisition and strong member retention.\n, • Deliver exceptional member journeys and outcomes, elevate session quality, consultations and trials; ensure a seamless path from first purchase to long-term engagement.\n, • Ensure best-in-class PT operations, maintain strong in-club processes, system adherence, timely resolution of flagged sessions, and robust end-to-end member journeys.\n, • Recruit, develop and retain top PT talent, hire qualified trainers, deliver a structured 12-week onboarding, run mentorship programmes, workshops and targeted coaching.\n, • Build a high-performance culture aligned to our purpose, hold regular 1:1s and progression reviews, motivate through recognition, and foster a fun, results-driven team environment.\n, • Use data and digital to drive results, translate dashboards into weekly actions across penetration, productivity, conversion, bookings and churn; keep PT profiles compelling and up to date.\n, • Uphold brand standards, safety and compliance, ensure safe practice, safeguarding, floor standards, current certifications and up-to-date risk assessments.\n, • Collaborate cross-functionally to maximise impact, partner with GM, Product, Membership and Group Exercise to align targets, lead flow, promotions, pilots and new SOPs.\n\n Qualifications \n\n • Personal Trainer Level 3 or Level 4 or CIMSPA equivalent qualification\n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Integrated Project Manager The Delivery function lives at the heart of the agency and is built on strong accountability, clear ownership, and deep integration across the business. Every part of delivery operates with end-to end responsibility, owning scope, budgets, timelines and quality from start to finish. This is a solutions-focused and commercially aware function focusing on excellent client service, project management, creative, design, production and post production. It drives unified workflows, consistent governance and greater collaboration between all teams. This enables efficient, right f irst-time delivery, supported by shared standards and ownership of outcomes. Job Description We are looking for an Integrated Project Manager to support two key global clients (approximately 50/50 split). The Integrated Project Manager ensures seamless end-to-end delivery of creative and production, while enabling teams to do their best work and clients to feel confident in delivery. This hybrid role is focused on integrated delivery excellence and client collaboration. You will act as a central point of project management from brief to deployment, driving consistent delivery standards and strong cross-agency collaboration between client services, creative & design, production and localisation teams. For 50% of your time across one client, you will support the delivery of social and digital content, managing asset approvals, maintaining schedules, and ensuring clear, consistent communication with stakeholders across time zones. This is a hands-on client facing role, focused on excellent client service and digital delivery execution. For the other client 50%, you will execute varying complexity projects across multiple channels within the integrated delivery model. You will support the team across daily project and workflow management, and the reality of project delivery. This role provides hands-on support in gathering requirements, preparing documentation, coordinating resources, managing updates and ensuring smooth communication across teams. You will contribute to and own elements of scoping, timelines, estimates and delivery plans; playing a key part in both maintaining delivery standards and enabling the business to respond effectively to briefs. Pending demand, you may be expected to work across a mix of other accounts ,however this will be no more than 50% of your time. Job Duties Client Specific • Oversee UK localisation workflows, including asset input, review, and approvals for client content, • Partner closely with the Tag Localisation Project Manager to manage UK-specific localisation changes, • Build trust with stakeholders through clear communication, strong schedule management, and confidence in reviewing creative work, • Manage and track asset approval timelines, ensuring delivery remains on schedule, • Review UK social and digital content with clients, focusing on copy, imagery, and asset detail, gathering feedback and securing approvals within the UK time zone to support global delivery timelines, • Act as the UK point of contact for client queries related to project milestones and deliverables during working hours (all client interaction will be virtual), • Join daily US status calls, providing updates on asset progress and approvals, • Identify and flag risks, delays, or dependencies to the wider account team, • Support the delivery of social and digital campaigns, ensuring assets are accurate, on brand, and ready for market, • Maintain accurate project status updates and documentation across systems and trackers General Project and Workflow Management • Manage end-to-end delivery of differing complexity integrated projects across all channels including digital, social, print, motion, localisation and global toolkits, • Coordinate multi-market and multi-channel campaign rollouts, helping to define project scope, timings, workflows, governance structures and delivery plans • Ensure teams are aligned, briefed and fully supported throughout the delivery lifecycle • Taking briefs, reviewing and feeding back to clarify any unclear or missing specifications, • Prepare and brief in work to relevant teams, ensuring they have everything required to begin and complete the work, • Keep team up to date on production plan, status and upcoming work to ensure all requirements and deadlines are met to a high standard and best practice is adhered to, • Ensure delivery of approved assets according to required specifications, • Regularly review and provide feedback to teams and report issues for ongoing and completed projects to ensure ongoing improvements are made, • Make timely, informed decisions to keep projects moving forward, • Ensure all late briefs or requirements are discussed with all relevant team members before committing to client, • Ensure teams follow integrated workflows, processes and quality standards, • Maintain status reports, project systems and delivery documentation Client & Agency Stakeholder Management • Act as the daily delivery manager for projects, • Operate across creative, production, localisation, tech and client teams as one integrated workflow Financial Management • Management of project budgets, scopes, estimates and active ownership of budget tracking and cost control, • Booking jobs, managing statuses, costs, timely invoicing and logging of finances, • Flag budget issues/cost changes and ensure team is logging time against the correct jobs Cross-Business Collaboration, • Ensure information flows clearly between all functions and stakeholders, • Identify risks, help remove blockers and keep delivery on track Reporting & Performance • Manage tools/data used for reporting, KPIs, SLAs, performance insights and governance Job Qualifications • Experience as an Account Manager or Project Account Manager within a creative agency or production agency, • Collaboration across disciplines, with strong organisational, communication and problem solving skills and ability to identify risks and help resolve delivery challenges, • Strong project management skills, with the ability to manage multiple tasks and workstreams simultaneously, • Current knowledge of production workflows across all channels (e.g. digital, social, print, motion) including asset review/approvals, • High attention to detail, particularly when reviewing creative assets, and an ability to work effectively with creative teams; understanding how to balance timelines with creative exploration and quality, • Confident communicator with experience managing client relationships and feedback, • Track record managing projects, multi-workstream delivery or multi-market global and localisation rollout, • Proactive mindset with strong attention to detail, • Ability to collaborate with cross-functional teams in a fast-paced environment, often working effectively across international teams and time zones, • Strong interest in project delivery and a proficiency in delivery systems, workflow tools and project management platforms, • Financial management, including scoping, estimating, budgets, invoicing This role provides a pathway to Senior Integrated Project Manager, with increasing ownership of workstreams and hybrid working across client services and production.

Senior Supply Chain Manager | Health & Wellness Brand | London / Hybrid Harmonic are proud to be partnering with a fast-growing wellness brand that has built an exceptional reputation through high-quality, effective products and a loyal customer base. In a market often driven by short-term trends, they’ve stood out by focusing on product integrity, strong repeat purchase, and building long-term trust with their community through product lines which are additive free and scientifically proven. Following significant success in the UK, the business is now entering an important stage of scale. With growing retail partnerships, strong momentum across social and TikTok, and plans to launch into the EU/Middle East, they’re focused on creating the operational foundations needed to support long-term expansion. Taking full ownership of the end-to-end supply chain and operations function, the Senior Supply Chain Manager will be central to ensuring the business can scale without losing quality, speed, or customer experience. The successful candidate will lead the function from supplier and manufacturer relationships through to inventory planning, fulfilment, logistics, and customer operations. Working closely with senior leadership, they’ll play a key role in shaping product launches, managing and optimising 3PL partnerships, and building the systems, processes, and resilience needed for international growth. It’s a high-impact role for someone who thrives in fast-growth environments and wants to help shape a genuinely exciting consumer brand as it moves from strong momentum into long-term market leadership. Key Responsibilities • Own and lead the end-to-end operational function of the business including supply chain management, logistics, fulfilment and customer service, • Develop and implement scalable operational strategies to support growth, • Manage supplier and manufacturing relationships, ensuring quality, cost efficiency, and reliability, • Drive improvements in COGS through supplier negotiation, production efficiencies, and smarter inventory management, • Work closely with commercial and finance teams to support profitability by improving operational efficiency and protecting margins, • Monitor operational performance against key business metrics including customer acquisition cost (CAC), customer retention, and churn, ensuring operations supports sustainable growth, • Manage and optimise 3PL relationships to support increasing demand across DTC and retail channels, • Identify risks and inefficiencies, proactively implementing solutions, • Ensure compliance with relevant regulations and industry standards What our client would like to see (essential) • Proven experience in an Operations, Supply Chain or Logistics role within a beauty, FMCG, food, drink or consumer brand, • Strong understanding of supply chain, manufacturing, and logistics in a product-led business, • Experience scaling operations in a fast-growth environment, • Strong commercial awareness and financial acumen, • Strong understanding of and experience with Excel, • Excellent organisational and problem-solving skills, • Confident stakeholder management, including suppliers and senior leadership What we would like to see (non-essential) • Experience working in a founder-led or entrepreneurial business, • Exposure to international supply chains or global expansion, • Experience with a DTC, subscription-based brand, • Experience implementing or upgrading operational systems (ERP, inventory tools, etc.), • Experience with Xero and/or other accounting systems would be a benefit, • Passion for beauty, wellness, or consumer brands Salary: £55,000 to £65,000 Hybrid working: 3 days per week in the London office At Harmonic, we are committed to building inclusive and equitable workplaces. We actively encourage applications from candidates of all backgrounds and ensure every application is considered fairly and thoughtfully, regardless of race, religion, gender expression, disability, or sexual orientation.

Experience - Previous experience in a high volume quality restaurant reception using SevenRooms Salary - Competitive Schedule - Full Time JKS Restaurants are seeking a Senior Reception Manager to join their Brigadiers restaurant team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Reception Manager/ Reception Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: • Proven experience as a Reception Manager or Senior in a premium high-volume London restaurant, • Deliver a professional and welcoming guest experience, building rapport to encourage repeat visits, • Manage reservations, walk-ins, and waitlists strategically to maximise covers and service flow, • Handle guest enquiries across phone, email, and in person with professionalism and diplomacy, • Oversee VIPs, regulars, and special requests with discretion and attention to detail, • Respond to guest feedback, complaints, and last-minute changes calmly and efficiently, • Maintain a strong presence on reception during peak service periods, • Optimise table allocation to support revenue and smooth operations, • Monitor booking trends and adjust strategies accordingly, • Coordinate large parties, private dining bookings, and special events, • Full proficiency in SevenRooms Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself • Monthly JKS Dining Out Allowance, • Up to 50% off dining across JKS Restaurants, • Retail & Takeaway Discounts, • Code App Membership, • Company tech scheme Look After Yourself • Discounted Gym Membership, • Stream – stream your pay earlier, • Company Donations for your involvement with Charities, • Cycle to work Scheme, • Employee Assistance Program, • Enhanced Maternity/Paternity Leave, • Access to Financial Advice, • Wedding Gift & New-born Care Package - Celebrating your big occasions, • Season Ticket Loan Progress Yourself • Access to our fantastic L&D Calendar, • A personalised learning & development plan to develop your skills and knowledge, • Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself • Additional holiday for every year with us (rising to 30 days), • Employee referral scheme - paying up to £600 per referral, • Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2025. The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.

Love to work at Lily’s Kitchen? Role: - Logistics Co-Ordinator The leader of your pack is: - Warehouse & Transport Manager Lily’s Headquarters: - Goodge Street, Fitzrovia Equality and Inclusiveness at Lily’s Kitchen: - At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability , you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets). We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use. Location: - This is a hybrid role, with a mix between working 2 days a week (or more if you prefer) in our beautiful central London office (Goodge Street) and working from home. There will also be occasional travel to suppliers and customers, both in the UK and internationally. Your Lily’s Kitchen Promise – Pets, People & Planet:- Every single member of the Lily’s Kitchen team pledges to uphold our B Corp and broader sustainability strategy personally, within their respective departments, and across the entire company. This commitment is demonstrated through actively advancing areas of responsibility within their teams, adhering to sustainability targets set by the company and departments, actively participating in sustainability discussions and decision-making processes, and fostering a team culture that is deeply passionate about the overall wellbeing of people, the planet and of course, pets. Aligned with our commitment to being a force for good and championing ESG initiatives, financial compensation and reward is driven by annual objectives and performance, including the successful achievement of a social and environmental objective. Your place at the Lily’s Kitchen Table: - You will be a part of our Supply Chain team, through analytical detailing you will support overseeing operational projects and own administrative tasks for the Warehouse & Transport Manager, completing important day-to-day functions in our system. You will be the first point of contact for stock related queries, overseeing the stock accuracy across 3PL’s and our systems. In addition, you will be expected to develop logistics processes and reporting, with help and guidance, to improve efficiency and accuracy. How will I make a difference? You will: • Own the stock reconciliation process – using data to ensure our systemic alignment to our 3PL (that includes batch code formats, BBDs, stock pools etc.)., • Support our 3PLs with stock take processes., • Utilise Netsuite (our ERP system) for business reporting, including stock traceability, data errors and write-on/write-off controls., • Manage the Order to Cash purchases for Logistics, raising Purchase Orders, addressing and resolving invoicing issues., • Report and analyse KPI’s across our B2B and B2C businesses to support in constructive decision making., • Manage stock holding of packaging materials for our D2C business., • Manage stock pools to ensure stock is in the right location to service all elements of our business., • Supply analysis & reporting support ahead of key product launches to aid decision making., • Plan the B2C labour during promotional periods to ensure the best balance of cost and service level. Act as a key interface between distribution and customer service, finding the best balance of excellent service at the best costs., • Perform daily analytical reporting tasks for review to support the Warehouse & Transport Manager as required., • Build strong cross-functional relationships within the business, particularly Supply Chain, Quality, Finance and Direct to Consumer stakeholders and with our 3PL Partners., • Facilitate and run operational level review meetings with supplier operational teams to improve/ Capture processes and joint WOWs, • Ensure there is always transparency on our ethical policies and procedures with stakeholders. How will I be successful? • Experience in a Warehouse/Logistics role will be advantageous., • Attention to detail and solutions focused., • Ability to assess situations independently and make sensible decisions., • Demonstrate ownership and accountability for given responsibilities., • Comfortable working independently., • FMCG experience will be advantageous., • Comfortable interacting with all levels of the business and supporting multiple stakeholders., • Proficient in Microsoft Excel and comfortable with data analysis. (VLOOKUP’s, Pivot tables ,etc..), • Comfortable working in a fast-paced environment and adept at adjusting to the demands of a fast-growing business., • Continuous improvement focus., • Passion for personal development, and a drive to improve business processes and systems., • Passion for Lily’s Kitchen brand, product, and philosophy., • It goes without saying that you need to have a PFP (passion for pets). The Team Our Perks At Lily’s Kitchen we believe that everyone should enjoy their time at work. We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can and include: • Dogs at work; what better way to put a smile on your face!, • Flexible Working: flexitime, working from home, part-time working, flexible support, faith based public holidays, • Save for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs.Plus, a life assurance scheme to look after those that depend on you., • Staying healthy and well: Our team’s health and wellbeing is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme (and an electric car salary sacrifice scheme)., • Supporting our community: with a volunteering allowance we can give back to causes we are passionate about.Plus supporting and having fun together as a team., • And more … Lily’s Kitchen Story At Lily’s Kitchen we are pet food pioneers. We are changing the game with our mission to provide proper food for cats and dogs all over the world. Lily’s Kitchen was founded in London in 2009, by Henrietta Morrison who set out to feed her beloved dog, Lily, food she could trust. Lily’s Kitchen is now the No1 Brand in premium natural pet food, still focusing on the mission to inspire pet parents to feed their four-legged friends natural, proper food for pets. Lily’s Kitchen was a founding member of the UK B Corp movement and the first pet food brand in the world to achieve B Corp status. Determined to use business as a force for good, Lily’s Kitchen has recently partnered with Dogs Trust to support dogs in need and are proud to lend a paw to charitable causes. We sell our nutritious natural recipes for cats and dogs in over 1,000 stockists, like Waitrose, Tesco, Ocado, organic food shops, vets, independent pet shops and garden centres all over the UK. We also sell internationally and are now sold in more than 30 countries worldwide. Our Vision. We’re all about warming hearts, feeding souls and enriching lives, for both our customers and employees. Our Values. We recruit to our values at Lily’s Kitchen: Respectful. Dedicated. Audacious. Passionate. Responsible. Our People. We seek out and develop talented people who love to succeed and make a positive difference in everything they do.

🌟 Position: CMR: Project Controls Manager 📍 Location: Remote 2 days / London 3 days 💼 Type: Full-time 📅 Start Date: Immediate 💰 Salary: Competitive We have an exciting new opportunity for a highly motivated, dynamic Project Controls Manager who has a good technical ability across the full spectrum of project controls to help support our expansion across the UK. The Project: This is an opportunity to join one of the UK’s largest and most complex infrastructure programmes, helping to transform the national transport network and deliver long-term economic and environmental benefits. Working on a project of national significance, the Project Controls Manager will play a key role in driving successful delivery through effective planning, cost control, risk management, and performance reporting—shaping outcomes on a once-in-a-generation programme with lasting impact. About us: CMR is first and foremost a team of people, passionate about the construction industry and changing the way project controls is provided. We are a progressive & dynamic consultancy offering tailored project controls services across a range of industries. Our Purpose (Why we exist): Inspiring new ways to help shape our construction industry. Our Ambition (What we want to achieve): Re-imagine project controls through a digital lens, being the obvious choice for clients and the place to grow together with intention. 🔹 What’s in it for you? • At CMR you will have the opportunity to professionally develop like nowhere you have worked before., • If you demonstrate the capability, our merit based system will enable you to develop fast., • We use our in-house capability matrix to transparently track your progression and highlight development areas., • Join our small, dynamic team where every member has the chance to make a significant impact, shaping the future direction of our company and making a real difference., • We believe in rewarding our team for their achievements, celebrating our successes but equally helping each other when things are tough. 🔹 You'll • Lead, manage and set up the project controls capability for a major project or programme – people, procedures, systems, • Provide interpretation of the data in the monthly reporting to support prompt decision making by the SLT, • Establish and manage the Performance Measurement Baseline (PMB) and supervise the Project Control deliverable to collate monthly KPI & progress data related to time, cost, risk, and quality for the purposes of monthly business reporting, • Implement effective project governance, processes and systems throughout the project lifecycle, • Manage and co-ordinate the project controls function through the supply chain, • Be responsible for integrating the disciplines including schedule, cost, risk, quality and reporting., • Assurance of data and ensuring adherence to PMO policies, processes and standards 🔹 About You Essential • Professional experience undertaking Programme Controls Manager roles for the development and/or delivery of large, complex construction projects, • Ability to build and maintain stakeholder relationships at all levels, • Exceptional verbal and written communication skills, • Ability to facilitate workshops with multiple stakeholders in order to identify and mitigate issues., • Experience managing and integrating risk, planning, cost change control, document control and reporting teams, having worked in at least one of these disciplines., • Experience in managing teams of highly skilled specialists, • Experience of managing project controls systems Desirable • A formal professional Project Management qualification 🔹 At CMR we have a strong culture driven by our 9 Core Principles. We look to build a community of people that have the same beliefs as we do! You can find out more about us here: https://cmr.london/who-we-are/ 📍 Requirements and Location: • Full right to work in the UK, • Remote 2 days / London 3 days 📦 Salary & Benefits • 25 days holiday (plus Bank Holidays), • Comprehensive Private Healthcare (Inc Dentist and Optician), • Life Assurance (x4 Salary), • Pension: employers' contribution of 4%, • Company and personal performance-based bonus, • Salary Sacrifice Scheme, • Long Service Leave, • Training and professional development, • Regular social events, • Perkbox – employee experience platform ➡️ Next Steps To apply to our vacancy please submit a copy of your CV for consideration. We look forward to hearing from you! CMR welcomes and encourages diversity in our workforce. CMR is Disability Confident Committed and an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin or disability or any other protected characteristics. We aim to create a culture where everyone can be themselves and is valued for their strengths and unique perspectives.

An exciting position in one of the fastest growing companies in the UK golf industry, this role will contribute to the growth and profitability of The Revenue Club by delivering market leading service and helping to grow the company in new markets. The individual will implement digital marketing and revenue management practices for The Revenue Club’s core customers. Managing aspects of dynamic pricing, and executing cutting edge marketing and social media campaigns, it is an ideal graduate level position for anyone that is looking to forge a career in a progressive area of the golf industry. Key Responsibilities • Revenue management of tee sheets to maximise revenue from visitor green fee sales., • Implementing weekly marketing content for golf courses; primarily social media campaigns and email marketing., • Assisting with the compilation of sales reports in REPORTS.GOLF., • Liaising with Account Managers to identify customer specific marketing activity., • Editing and managing websites through content management systems such as WordPress., • A range of other tasks to support the account managers and marketing manager as required. Key Skills • Working knowledge of social media, email tools and image editing., • An interest in golf with a good knowledge of the sport., • Strong analytical skills with an ability to use excel to scrutinise data, • Creativity through engaging copy writing and development of professional marketing images to capture golfers’ attention., • Ability to be flexible and adjust working practices to suit a wide range of golf club technology., • Excellent communication and organisation skills., • An acute eye for detail., • Able to manage time efficiently, work remotely and to prioritise effectively. Package £26,500 pa plus company pension scheme, phone allowance and laptop. Full training will be provided on all of the work required and the systems themselves. The majority of the work will be in support of Account Managers that are responsible for maintaining an ongoing relationship with the clubs. If the candidate is successful in the role, there is potential for it to develop into an Account Manager role and rapid progression within a growing business. Company Background The Revenue Club works alongside 270 golf courses and is the biggest digital marketing agency in the UK golf industry. The company was founded in 2017 with a mission to help golf course operators increase their revenue through online sources while balancing member interests. The service is based around the creation and delivery of effective pricing, marketing and CRM strategies that work in the best interest of the golf course. Applications By cover letter and CV to Rob Corcoran rob@therevenueclub.co.uk

We’re Hiring: Enforcement Team Leader London | Local Authority £250 – £280 per day (depending on experience) Are you an experienced enforcement, environmental protection, community safety, or policing professional ready to lead from the front and make a visible impact across one of London’s most vibrant communities? We’re recruiting for a passionate and driven ASB Enforcement Manager to support the delivery of safer, cleaner, and stronger neighbourhoods across South London. About the Role This is a frontline operational leadership role within Public Protection & Regulatory Services, responsible for delivering high-profile environmental enforcement, public protection, and community safety functions across public spaces. You’ll lead a high-performing Response Team of five, balancing reactive demand with intelligence-led proactive enforcement activity to tackle: • Anti-Social Behaviour, • Fly-tipping, littering, graffiti & fly-posting, • Noise nuisance & out-of-hours reactive response, • Unlicensed street trading, • Waste Duty of Care & highways enforcement, • Public nuisance and environmental crime You’ll also coordinate hotspot operations, support borough-wide crime prevention initiatives, oversee enforcement investigations and prosecution files, and work closely with residents, councillors, police, businesses, and partner agencies. What You’ll Be Doing • Leading and motivating frontline enforcement officers, • Managing reactive out-of-hours noise services, • Delivering intelligence-led and data-driven enforcement operations, • Managing complex investigations, enforcement action, interviews, and prosecution case files, • Driving service improvement, performance, and operational excellence, • Supporting staff wellbeing, development, recruitment, and performance management, • Representing the service at community forums, operational meetings, and partnership groups What We’re Looking For • Strong leadership and people management experience, • Background in environmental enforcement, public protection, regulatory services or community safety, • Experience managing investigations and enforcement activity, • Knowledge of relevant legislation and enforcement procedures, • Excellent communication and stakeholder engagement skills, • A proactive, resilient, and solutions-focused mindset Highly Desirable: • Experience working within enforcement-led operational environments, • Experience managing high-profile or complex anti-social behaviour investigations, • Previous Police or Law Enforcement background Essential Legislative Knowledge: • Environmental Protection Act 1990, • Highways Act 1980, • ASB, Crime and Policing Act 2014, • London Local Authorities Act 1990 (as amended) This role involves evening, weekend, and out-of-hours working, including up to 21 hours of paid overtime per month, in line with service requirements.

The London School of Economics and Political Science (LSE) is seeking to appoint a Project Manager to lead a range of estate development projects across its iconic central London campus portfolio. Founded in 1895, LSE has grown to become one of the foremost social science universities in the world. A specialist university with a truly international community, LSE’s reach extends from its central London campus to around the globe. The Times and Sunday Times Good University Guide named LSE University of the Year 2025, and the School has been ranked 1st in the UK for two consecutive years, in 2025 and 2026. The LSE Estates Division is responsible for developing and delivering the Estates Strategy in support of the School’s strategic objectives. Improving the student experience lies at the heart of what we do. We are focused on providing world‑class buildings and facilities and, through excellent customer service, ensuring the safe, secure and environmentally sustainable operation of the School’s estate. The Estates Capital Development Team has enjoyed unprecedented success in recent years, delivering a number of acclaimed major projects and receiving multiple ‘Client of the Year’ accolades. Over the past decade, LSE has completed some of the most renowned university buildings in the UK. The Saw Swee Hock Student Centre—LSE’s first new building in over forty years—received a Stirling Prize nomination, while the £145 million Marshall Building opened in 2022 to widespread acclaim. Looking ahead, LSE has an ambitious capital plan extending to 2030 and beyond. Major projects include the Firoz Lalji Global Hub, a deep retrofit of a 1950s building targeting Passivhaus, BREEAM Outstanding and WELL Platinum standards; the redevelopment of 61 Aldwych into a flagship academic hub and gateway to the campus; and the transformation of Bankside House, LSE’s largest student residence, into a vibrant residential community of nearly 2,000 rooms. The Project Manager will play a key role in delivering this exciting programme. The role will lead the briefing, design, procurement and delivery of refurbishment, fit‑out and long‑term maintenance projects, typically up to £5 million in value, while supporting senior colleagues on major projects ranging from £20 million to £200 million. The postholder will manage complex programmes across the campus and residential estate, ensuring projects are delivered on time, within budget and to the highest standards of quality, safety and sustainability. LSE is seeking an individual with a proven track record of planning and delivering projects in the £0.5 million to £5 million range, either in a client‑side role or as a consultant project manager. Experience of delivering refurbishment, reconfiguration and fit‑out projects within a live, multi‑building urban campus environment would be particularly advantageous. This role offers the opportunity to progress a career within a renowned, industry‑leading organisation and to work on a distinctive and high‑profile project portfolio. LSE offers an attractive range of staff benefits, including generous annual leave, a competitive pension scheme, and excellent training and development opportunities. The candidate brochure can be viewed here. For a confidential discussion please contact our advisor Nick Coppard of MRG. Applications should consist of a CV and cover letter and should be sent toNick Coppard. Closing date for applications is 24th May 2026. Interviews will be held in during w/c 15th June 2026. LSE is committed to building a diverse, equitable and truly inclusive university. We encourage and welcome applications from all sections of the community.

ABOUT THE JOB We’re looking for an outstanding Social Media Manager who truly understands social and knows how to create content that connects with audiences in meaningful ways. The ideal person will be creatively driven, culturally aware and confident managing multiple channels and projects at once. You’ll have a strong understanding of platform behaviour, content performance and what makes social-first ideas cut through. You’ll work closely with clients and internal teams to plan, create and deliver social content, helping to shape strategy and analyse performance while ensuring day-to-day activity runs smoothly and effectively. You’ll be responsible for managing social channels and campaigns across your accounts, balancing creative thinking with strong organisation, attention to detail and a commercial mindset. ABOUT US - THE SOCIAL SHEPHERD 🐑 We're a Social-first agency helping global brands, household names, and high-growth scale-ups accelerate their business growth. Having recently won Best Large Social Agency in the UK and continued growth, we're now looking to take on our next member to enhance our Social team! Our service offering includes Organic Social, Creative, Influencer, Paid & Commerce. We’re a team of 70+ across London, Bath, and the U.S, with big ambitions to continue delivering industry-leading social-first work. THE ROLE As a Social Media Manager at The Social Shepherd, you’ll manage the day-to-day organic social strategy for your client accounts. Sitting within our Organic Social team, you aren’t just managing accounts, you are driving strategies that encompass Channel, Community & Content. You will act as the day-to-day lead for key clients, partnering closely with our Client Services and Creative teams to ensure our work is both world-class and results-driven. This role will report to a Social Media Director while directly managing and mentoring a Social Media Executive. RESPONSIBILITIES • Lead the development and evolution of cross-channel organic strategies (TikTok, Instagram, LinkedIn, etc.), ensuring every piece of content serves a clear purpose and contributes to wider client objectives., • Constantly optimise performance by monitoring platform trends and updates, proactively adapting strategies in real time to keep clients ahead of the curve rather than reacting to it., • Line manage a Social Media Executive, overseeing their workload and providing the support, guidance and mentorship needed to develop their skills and confidence., • Take an active role in team development, running regular 1:1s, fostering a positive team culture and ensuring your direct report feels supported, challenged and inspired., • Collaborate on client reporting, moving beyond vanity metrics to deliver meaningful analysis and actionable insights that demonstrate the value of organic social., • Support the Social Media Director on ownership of client KPIs, continuously refining content and channel strategies to meet and exceed growth and engagement targets. WHAT WE’RE LOOKING FOR • 3+ years experience managing organic social media for brands. While agency experience is preferred, you’ll be confident working in a fast-paced, multi-client environment., • A genuinely social-first mindset. You don’t just use social media, you understand it. You have a strong knowledge of platform nuances across TikTok, Reels, Stories and Comments, with a clear understanding of what makes content resonate and stop the scroll., • A creative thinker who can back up your ideas with logic. You enjoy the challenge of ideating content that lands culturally and hits specific business KPIs., • Excellent organisational skills, with the ability to proactively manage multiple projects across and deadlines., • A natural curiosity for social platforms, trends and evolving behaviours. You stay ahead of platform changes, algorithm updates and emerging features, and can confidently adapt strategies to maximise opportunities for clients., • High levels of ambition and drive, with a genuine passion for producing best-in-class social work that delivers impact for both audiences and brands., • Strong communication and relationship building skills, with the ability to collaborate effectively across clients and internal teams. You’ll also bring the enthusiasm and leadership potential to support and mentor more junior team members as the team grows. SALARY £37k- £43k - DOE THINGS TO NOTE 🏠 Work From Home: We operate a hybrid model where team members come to the office 3 days a week. A lot of our team loves working collaboratively, but they also like the option and balance of working from home. 🏋️ Benefits Package: Our collaboration with Bupa & Perkbox gives you access to a wide range of health services, discounts and perks. You’ll also get your birthday off and can take advantage of our cycle-to-work scheme once you’ve completed your probation. 👶 Enhanced Maternity and Paternity: We know life doesn’t stop outside of work. Our enhanced parental leave policy is designed to give new parents the time, flexibility and support they need to enjoy their next chapter. 🕐 Flexible Hours: Some people are early birds and others like to start later. We trust our team to get their work done, so you can choose your start and finish times to suit you. ❤️ Equality & Inclusion: We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of race, ethnicity, sexual orientation, religion, age, gender or disability status. We’re building a diverse and inclusive workplace where everyone feels valued and supported.

INTRODUCTION TO QUINTESSENTIALLY Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES • Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored., • Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more., • Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy., • Providing quality suggestions at all times which exceed Member expectations., • Intensive & extensive phone and email-based correspondence., • Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 11:00am- 19:00pm REQUIREMENTS • Must be fluent-spoken and written in English., • Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure., • In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals., • Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide., • Warm, friendly, calm, confident and courteous at all times., • Pro-active, energetic and positive attitude., • Strong IT & CRM systems skills., • Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE • Understands HNW lifestyles, expectations, needs and preferences., • Warm, friendly, calm and courteous at all times., • Able to anticipate client needs and deliver intuitive and highly personalised solutions., • Pro-active, energetic, with a positive attitude., • Excellent team player., • Values privacy and confidentiality., • Passionate about travel, culture, and unique global experiences., • Strong IT & CRM systems skills., • Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure., • Strong networker and relationship builder. BENEFITS • Hybrid working (role dependant), • Competitive annual leave allowance with a further increase due to long service, • Birthday Allowance – take your birthday off on us!, • Pension Scheme, • Angel Days: Additional paid leave to do charity work, • Long Service Awards, • Life Assurance, • Digital nomad, • Study Leave, • Puppy friendly offices, • Qmunity committee – Social events in the office, • Free food & drink in the office, • Wellbeing platform membership, • Season Ticket Loans, • Cycle to work scheme, • Discounts with a variety of retail and hospitality companies Quintessentially is an equal opportunities employer. We value and respect all differences (seen and unseen) in all people and aspire to deliver inclusive working experiences. Applications are encouraged from individuals regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. For information about how we collect, store and use information about you, please see our Privacy Policy using the following link: https://www.quintessentially.com/privacy_policy.html

Job Title: Paid Media Account Manager We’re hiring for… An enthusiastic and experienced Paid Account Director that wants to be part of an agency in growth mode. You will be instrumental in driving growth and client satisfaction for Passion Digital, a fast -growing digital marketing performance agency with a different outlook on Paid marketing. About us Passion Digital are an award-winning, digital marketing agency based in Holbron. We’re a team of 35 marketing specialists, proud of the clients we work with, and the work we do for them. We are confident, happy, professional bunch who take on challenges without fear of failure, never standing still and striving to be better every day. So if you're looking to join an ambitious, authentic and energetic company where you can make a real impact Passion Digital is the place for you! Key Role Requirements • 3+ years’ paid media experience with an expert grasp of all things Paid Search & Social, • Bucket loads of enthusiasm with a natural ability to build strong client relationships, • Rigorous attention to detail with impeccably high standards, • Excellent knowledge of Excel, capable of sifting through the data to find the insight, • Excellent knowledge of PowerPoint, capable of taking that insight and turning it into a powerful and impactful narrative Why Passion? • Training & Career Development: Ongoing investment in your professional growth, including accelerated training through the Passion Academy with self-study time, in-person events with industry experts, and business and management classroom sessions., • Flexible Working: Enjoy flexible start and finish times, remote and overseas working opportunities, and a sabbatical after five years of employment., • Private health insurance – Private GP, hospital diagnosis and treatment, physio plus discounts and rewards through Vitality Healthcare, • Enhanced annual leave – 25 days annual leave, increasing each year up to a maximum of total 30 days, • Flexible annual leave – The ability to buy additional days (up to 5 days) • Octopus Money – Subsidised sessions with a financial adviser and access to a free money helpline, • Employee Assistance Programme – Independent, free and confidential advice service available 24 hours per day, 365 days of the year through our EAP programme, • Office perks – Fun office perks like ping pong, pool table, fresh fruit and a stocked fridge for Friday drinks, • Social activities and team outings – A varied sports and social calendar, from sports days to summer soirées, • Incredible office – Work in an incredible office! Just 3 minutes from Holborn Station and a 7-minute walk from Tottenham Court Road Station, our modern open-plan office boasts a great communal space, perfect for collaboration and connection Working Hours & Office Location On-site: 9am – 5.30pm, Monday to Friday, +/- 1hr | Holborn Tower – 4th Floor Holborn Tower, High Holborn, WC1V 6PL

Responsible to: Service Manager Purpose The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work • Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area., • Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector., • Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project., • Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met., • Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse., • Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer., • Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user., • Be flexible and willing to work in all types of environments. Case management • Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework., • Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept., • Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service., • Attend monthly case management meeting with the Service Manager ., • Attend clinical supervision., • Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration • Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements., • To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management., • Weekly maintenance and accurate and secure audit trail of all relevant communication., • Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users • Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project, • Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour, • Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc., • To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others, • Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs., • Develop strategies that will disrupt the continued risk posed by service users, • Undertake assessment of risk, needs and attitudes to inform the individual service user’s intervention plan., • Ensure that risk assessment and risk management procedures are followed at all times., • Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families., • Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual., • The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General • Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice., • Represent the service at local events; deliver training and presentations as required., • Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process., • Be confident to evidence reflective practice in all aspects of work, sharing learning and, • Be committed to reviewing individual and team practice and undertake regular training., • Act with integrity and respect when interacting with service users, employees, agencies and individuals., • Competent in defensible decision making, recording and being held accountable, • Show initiative in tackling issues within the service and in relation to other agencies., • Act as a champion for the implementation of the pilot programme in your area, • Hold a full driving license, have access to a car and be able to travel across the pilot area as required., • Partake in evening and weekend work as required. Person specification Essential experience • Direct work with vulnerable service users, • Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA., • In managing safeguarding issues and procedures., • Writing and presenting information formally and informally, to a range of audiences., • Working within legislative frameworks and using this application to develop, influence and encourage partnership working., • Working within conflict management continuum., • Evidence of keeping reliable and timely reporting and meeting deadlines. Desirable experience • Work with victims and or perpetrators of domestic abuse., • Work with service users with complex needs and/or challenging behaviour., • Working with service users with diagnosed mental health issues, • Working with service users with substance misuse, • Work with young people aged 16-25 years., • Of using pro-social modelling and motivational interviewing in practice. Knowledge and understanding: • Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available., • An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working., • Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse., • Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning., • Have theoretical and procedural knowledge of other services involved in the response to domestic abuse., • Understand multi-agency partnerships in relation to domestic abuse., • An understanding of the Marac process at an operational level;, • Understanding of the child protection system. Skills • Ability and willingness to work independently and as part of a team., • Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working., • IT skills, including use of Microsoft Office., • Hold a relevant degree, a vocational qualification or equivalent experience., • Support and guide your service users, and have excellent advisory, negotiation & persuasive skills., • Empathy, • Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations., • Have excellent interpersonal skills., • Ability to lead and facilitate discussions to achieve a positive outcome., • Excellent networking skills and the ability to develop strong working relationships with other agencies., • Reflection and self-awareness. Attributes • Have confidence in their own ability to make decisions., • An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary:, • Excellent communication skills (both written and oral)., • Belief in perpetrator behaviour change., • A comprehensive understanding of risk., • Range of experience in domestic abuse sector., • Capacity to manage raw emotions including conflict, challenge and trauma., • Proactive and self-motivated.

Local Space is seeking an experienced Head of Building Safety & Compliance to guide its statutory compliance, building safety and regulatory assurance function. This is an important senior leadership role within the Assets & New Business directorate. The person appointed will help ensure Local Space meets its statutory, regulatory and corporate responsibilities across building safety and property compliance, while providing clear assurance to the Executive Team, Audit & Risk Committee and Board. Local Space has a clear and important social purpose. The organisation exists to help tackle homelessness, particularly in Newham and across London, by providing safe, secure and well-managed homes for people in housing need. Its operating model includes a complex mix of directly managed homes, properties within third-party superior landlord blocks, and stock delivered through partnership arrangements. This creates a distinctive compliance environment requiring technical knowledge, careful judgement, reliable assurance processes and collaborative stakeholder management. The organisation is also growing. As Local Space expands its housing portfolio over the coming years, this role will play an important part in strengthening systems, improving compliance data, developing assurance frameworks and ensuring the organisation is prepared for future regulatory expectations. The role You will guide the organisation’s approach to building safety and property compliance, with responsibility for the “Big 6” areas of fire, gas, asbestos, legionella, electrical and lift safety. You will help ensure clear systems are in place for monitoring, reporting, escalation and assurance. An important part of the role will involve overseeing compliance arrangements in relation to third-party superior landlords. A large proportion of Local Space’s homes sit within blocks owned or managed by other landlords, including local authorities, registered providers, private freeholders and managing agents. While Local Space is responsible for the safety and wellbeing of its residents, some communal and block-level compliance obligations sit with those third parties. This creates a nuanced assurance environment. The successful candidate will need to understand how to manage compliance risk where evidence may need to be requested, chased, escalated and verified through external landlords or managing agents. You will support the development of clear processes for identifying gaps, assessing risk, escalating concerns and putting appropriate mitigation in place where evidence is delayed or unavailable. You will also guide Local Space’s approach to the Building Safety Act, Golden Thread principles, Safety Case preparation and future Higher-Risk Building requirements. While Local Space does not currently have Higher-Risk Buildings in its stock, the organisation wants to ensure it is prepared for future growth and any expansion in Building Safety Regulator scope. Key responsibilities You will: • Oversee statutory compliance across fire, gas, asbestos, legionella, electrical and lift safety., • Develop and maintain a clear compliance assurance framework., • Provide evidence-based reporting to the Executive Team, Audit & Risk Committee and Board., • Oversee compliance programmes, servicing, inspections and remedial works., • Improve compliance data, systems and reporting arrangements., • Support preparation for future building safety requirements, including HRBs, Safety Case Reports and Golden Thread principles., • Manage compliance risks linked to leasehold, managing agent and third-party landlord arrangements., • Oversee contractor performance, with a focus on quality, value for money and regulatory compliance., • Work collaboratively with asset, repairs, housing and senior leadership colleagues., • Act as a point of contact for building safety and compliance matters with regulators and external stakeholders. About you We are looking for an experienced building safety or compliance professional with a good understanding of statutory compliance in housing or a similarly regulated environment. You may already be operating at Head of Service level, or you may be a senior compliance manager, lead compliance specialist or equivalent looking to move into a broader leadership role. You will bring: • A track record in statutory compliance across a housing portfolio., • A broad understanding of the “Big 6” compliance areas., • Good knowledge of fire safety, building safety legislation and landlord health and safety., • Experience of providing assurance to senior leadership, Executive Teams or Boards., • Experience managing contractor performance and compliance programmes., • An understanding of complex landlord, leasehold or managing agent arrangements., • Well-developed leadership, communication, influencing and stakeholder management skills., • A recognised qualification in building safety, construction, surveying, health and safety or a related discipline. For more information please reach out to Luke Joy at Neemar Search lukejoy@neemarsearch.com. Our Commitment to Inclusion Local Space is committed to building a diverse, inclusive and values-led organisation. We welcome applications from individuals of all backgrounds, experiences and perspectives. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. As a Disability Confident employer, we’re happy to make reasonable adjustments throughout the process, please let us know if there’s anything we can do to support you By submitting your application, you consent to Neemar Search sharing your details with relevant third parties as part of the recruitment process.

Bailey Partnership is an award winning multidisciplinary construction consultancy, recently recognised by the Building Magazine as the fastest-growing consultancy in the UK. Established in 1971 and operating from 13 offices across the South of England, East Midlands, Scotland, Manchester and Gibraltar, we are a Building Top 150 consultancy offering Architectural, Interior Design, Building Surveying, Quantity Surveying, Fire Engineering, Project Management, Civil & Structural Engineering, Building Services Engineering, and Town Planning services. Our ethos is based on efficiency, flexibility, accessibility and being passionate about what we do, always striving to build meaningful enduring relationships with our clients and industry partners. Our ongoing success is built on our relentless pursuit of excellence. Our experience alongside our highly motivated, well trained and professionally qualified staff ensures the very best service. About the Role We are looking for a Principal Fire Engineer who wants to play a key role in the continued growth and development of our fire engineering service. As we expand, we are continuing to strengthen and diversify our offer, positioning fire engineering as an integral part of the design process across a broad range of sectors and project types. You will contribute to this evolution by providing high-quality technical leadership, supporting the development of our people, and helping to shape the services we deliver to clients. You will lead and oversee fire engineering commissions from early design through to delivery, developing pragmatic, proportionate and technically robust fire safety solutions that respond to project-specific risks, regulatory requirements and client objectives. What you'll be doing As a Principal Fire Engineer, you will lead the development of fire strategies and supporting technical advice for a range of new-build, refurbishment and existing-building projects. You will work closely with clients, architects, design teams, approving authorities and internal colleagues to develop coordinated, evidence-based fire engineering solutions, drawing on both prescriptive guidance and performance-based approaches where appropriate. The role will also involve technical review, project leadership, mentoring of less experienced engineers, and support for business development and client relationship management. Main Duties and Responsibilities • Lead the delivery of complex fire engineering projects from feasibility and bid stage through to completion, ensuring that technical, commercial and programme requirements are appropriately managed., • Prepare, review and oversee fire strategy reports, technical notes and supporting design information for projects across a range of sectors and building types., • Develop fire engineering solutions using relevant legislation, statutory guidance, British Standards and recognised engineering principles, including prescriptive and performance-based approaches where appropriate., • Provide technical input on matters including means of warning and escape, evacuation strategy, fire-resisting construction, compartmentation, external fire spread, smoke control principles, firefighting access and facilities, and active fire safety systems., • Lead discussions and negotiations with Building Control, fire and rescue services and other regulatory stakeholders to support agreement of fire engineering proposals., • Collaborate effectively within multidisciplinary design teams, providing clear and proportionate fire engineering advice that supports coordinated and buildable design outcomes., • Undertake high-level technical reviews, quality assurance and peer review of reports, calculations and design outputs prepared by other members of the team., • Mentor and support the technical development of junior and intermediate fire engineers, contributing to a positive learning and knowledge-sharing culture., • Manage project budgets, resource requirements and delivery programmes, with an awareness of commercial performance and client expectations., • Support fee proposals, bids, client development and wider business growth activities in line with the continued development of Bailey Partnership’s fire engineering service., • Maintain an up-to-date awareness of changes in fire safety legislation, guidance, regulatory expectations and wider industry developments. About you • Degree or Master’s degree in Fire Engineering, Fire Safety Engineering, or a relevant engineering / built environment discipline., • Professional membership of the Institution of Fire Engineers or another relevant professional body; Chartered Engineer status, or working towards it, would be advantageous., • Substantial experience in a fire engineering consultancy or design-led built environment role., • Demonstrable experience of preparing and leading fire strategies for UK projects across multiple design stages., • Strong knowledge of UK fire safety legislation, statutory guidance and recognised design standards, with the ability to apply these proportionately to project-specific circumstances., • Experience of leading client and stakeholder discussions, including the ability to clearly explain complex technical matters to non-specialist audiences., • Proven ability to manage multiple projects, review technical work and support the development of others., • Commercial awareness, with experience of managing fees, scope, programmes and client relationships., • Previous experience of contributing to team leadership, service development or business development would be beneficial. Benefits: • Join a dynamic consultancy with excellent progression opportunities, • Regular and committed training and CPD opportunities, • Up to 27 days holiday (increasing with length of service), • Regular sports & social events - BBQ’s, boat trips, bowling nights!, • Private Healthcare, • Excellent enhanced pension scheme, • Cycle to Work Scheme, • Access to 24/7 counselling through our employee assistance helpline And much more...! For a confidential chat, please speak to our Talent Acquisition Manager, Rachel Gilchrist, at rachel.gilchrist@baileyp.co.uk Bailey Partnership (Group) Ltd is committed to providing a workplace free from all forms of discrimination and harassment, and we expect all employees to be welcoming, inclusive and respectful to their colleagues. We actively promote equal opportunities, and continuously strive to value our diverse workforce.

Job Title: Assistant Operations Manager – Luxury Venue Salary: £35,000 + Service Charge Location: London We are looking for an Assistant Operations Manager in London to support the delivery of premium dining, immersive experiences, and events within a fast-paced, high-volume venue. This is a hands-on role focused on day-to-day operations, team coordination, and delivering exceptional guest experiences across multiple concepts. Key Responsibilities • Support daily operations across dining, events, and immersive experiences, • Ensure all spaces are set and service-ready to a high standard, • Coordinate FOH, BOH, bar, and technical teams for seamless delivery, • Monitor guest experience, service flow, and operational efficiency, • Support team briefings, training, and staff coordination, • Assist with stock control, reporting, and operational admin, • Ensure health & safety compliance and operational standards are maintained About You • Experience in hospitality, events, or venue operations, • Strong organisational and team coordination skills, • Confident communicator with a hands-on leadership style, • Detail-oriented with a proactive, problem-solving mindset, • Comfortable working in a fast-paced, high-volume environment, • Experience with systems such as EPOS or scheduling tools What You’ll Bring • A passion for guest experience and service excellence, • A proactive, can-do attitude, • Strong teamwork and communication skills, • Flexibility to work evenings, weekends, and events If you are keen to discuss the details further, please apply today or send your cv to Ed@Corecruitment.com Get social……. http://www.corecruitment.com/ https://www.facebook.com/COREcruitmentDOTcom/ Tweet us @COREcruitment

Company Description Chugai Pharma Europe (CPE) is a regional business and wholly owned subsidiary of Chugai Pharmaceutical Co., Ltd., one of Japan’s leading research-based pharmaceutical companies. Established in 1993, CPE is the regional coordinator of Chugai’s commercial, medical and business activities in Europe, as well as supporting research & development for Japan and exploring co-development and in-licensing opportunities. Our mission is to dedicate ourselves to adding value by creating and delivering innovative products and services for the medical community and human health around the world. For more information, please visit https://www.chugai.eu/ or follow us on LinkedIn at Chugai Pharma Europe Role Description This is a full-time role for a Digital Customer Engagement Manager located in London, with flexibility for remote work. Please only apply (in English) if you consider that you fulfil the below criteria. Qualifications Essential Criteria: • Completed degree or equivalent professional qualification in Business, Marketing, Communications, Digital Business, or a related field, • Digital qualification (preferable) or demonstrable experience, • Fluent English & French (oral, written and professional vocabulary), • Over 5 years of experience in a similar role, ideally in digital marketing or customer engagement (pharmaceutical industry desirable or agency), • In-depth understanding of digital channels and platforms, and their use in customer management, • Experience in omnichannel marketing (including social media), crafting personalized customer journeys, and enhancing customer engagement and experience, • Demonstrable experience leading and managing digital marketing campaigns, email journeys and social media, • Experience on managing websites and apps Go to Market model, • Experience analyzing and interpreting customer data to optimize the customer journey (Matomo/Piano/GA, SFMC/Marketo, Salesforce/Vevva/OCE), • Strong time management and flexibility, workload prioritization, and multi-tasking abilities., • Ability to work independently and collaboratively with team while leading without authority, • Proactive in sharing expertise and demonstrating a positive can-do attitude on a matrix environment, • Creates an open, trusting environment for discussing confidential/ethical issues., • Takes ownership, initiates action, and sets high professional standards, • Strong interpersonal and influencing skills; acts as a passionate and enthusiastic digital champion, • Focuses on activities that deliver results and ROI, with customer experience positive impact, • Methodical, detail-oriented approach ensuring adherence to SOPs and task completion, • Initiative, drive and autonomy; able to operate with minimal supervision and work with limited infrastructure, knowing when to consult/inform manager/others JOB PURPOSE: • The Digital Customer Engagement Manager is responsible for optimizing customer engagement opportunities and the successful implementation of holistic omnichannel projects and campaigns for impactful customer experience. General: • Understand the digital ecossystem, services, solutions, automation and brand's omnichannel journey, • Possess in-depth knowledge of digital marketing, including current trends and new technologies to inform and improve the department strategy, • Take and recommend strategic decisions that are informed by data drive analysis, researched and evidenced industry insights, • Lead , manage and engage with internal and external stakeholders, • Manage internal relationships in order to work effectively within cross-functional teams, • Drive and influence cross-functional and project teams, • Be an effective Project Manager in order to lead and influence cross-functional and project teams including Medical, sales. IT or Portfolio & Lifecycle management CEDx Specific: • Develop and execute digital initiatives by identifying key customer engagement opportunities, planning, and implementing it together with sales & marketing teams, • Ensure that digital and omnichannel tactics are seamlessly included in the overall brand strategy, enhancing the coherence and effectiveness of marketing efforts, • Maximize Chugai digital capabilities to achieve exceptional customer experience by bringing innovative thinking and a deep understanding of customer needs and behaviours, • Cultivate a "digital first" mindset within Chugai's teams while fostering a digital-first culture by promoting the importance of digital channels and ensuring that digital strategies are prioritized in marketing and sales activities, • Enhance the digital capabilities through training and support by organizing workshops, providing resources, and offering guidance to ensure that the teams are well-equipped to execute digital strategies effectively, • Manage and work effectively with agencies and other third party service providers, • Manage expenditure budgets in cooperation with finance teams, • Shape a cohesive GTM and customer offering across digital platforms by providing a consistent offering across platforms and systems, • Set, monitor and report on KPIs and quantitative objectives, • Lead and drive the omnichannel communication and implementation of the marketing strategy for optimal field execution and customer engagement and digital experience, • Work alongside portfolio management to co-create and implement a cohesive digital and marketing strategy: This involves aligning digital initiatives with portfolio goals and ensuring that all marketing efforts are integrated, • Ensure the strategy is interwoven with all marketing efforts to provide a unified customer experience, providing a unified and consistent customer experience across all touchpoints., • Implement automation in customer communications to enhance engagement and CX by making interactions more efficient and personalized, • Inspire, motivate and provide leadership, • Ensure strategic and tactical alignment with medical , sales, IT and portfolio & lifecycle teams, • Measure and demonstrate improved customer interactions through measuring impact, demonstrating improvements and making data-driven reporting and action plans

Job Role: Stockroom Manager Reporting to: Store Manager Location: ME+EM, Marylebone, London Contract type: Full Time About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the role: The Stockroom Manager is a key leader within the store environment, responsible for driving all back-of-house operations with precision, professionalism, a commercial mindset and a commitment to excellence. This role ensures the accurate receiving, storing, replenishment, and movement of merchandise while maintaining optimal stock levels to support sales performance. The Stockroom Manager leads and develops the stock team, champions system and process improvements, and acts as the primary liaison between the store, head office, and external partners for all stock-related matters. They ensure that daily operations, stock audits, and omnichannel fulfilment are completed efficiently and to brand standard, all while upholding health, safety, and security compliance. The Stockroom Manager supports both the sales floor and customer communication when required, representing the brand with integrity at all times. Responsibilities Systems &Operations • Lead all stockroom operations, ensuring accurate receiving, storing, processing, and replenishment of merchandise., • Be an expert in EPOS and ERP Inventory Management platforms, and confidently identify and champion new processes and system improvements., • Oversee omnichannel fulfilment, ensuring orders are processed, packaged, and dispatched to luxury brand standards., • Maintain stockroom compliance with health and safety regulations, ensuring safe storage, organised inventory, and functional equipment., • Manage inventory accuracy through regular cycle counts, audits, and discrepancy investigations., • Drive operational efficiency by monitoring negative stock, ensuring ticketing accuracy, managing defective goods, and implementing corrective actions., • Identify workflow inefficiencies and propose solutions to optimise space, accessibility, and replenishment processes., • Act as a key systems user and trainer, supporting onboarding and continuous development for all stock-related processes., • Maintain strong communication with Head Office teams (Retail Operations, Merchandising) and external partners (delivery providers, warehousing). Leadership • Lead, motivate, and develop the stockroom team, ensuring tasks are completed efficiently, accurately, and to brand standard., • Coach team members in best practice, identifying training needs and delivering development programmes to build skills and knowledge., • Set clear expectations and priorities, conducting performance reviews and providing continuous feedback., • Act as the voice of the stock team within the store and wider business, championing continuous improvement and cross-functional collaboration., • Communicate effectively with Store Management, Sales, and Visual Merchandising teams to align stock operations with business needs, product launches, and capacity planning., • Demonstrate exemplary professionalism in timekeeping, administration, communication, and customer care. Management • Organise daily and weekly workflows for the stock team in line with business needs, deliveries, recalls, and new product launches., • Maintain optimal stock levels to support store sales goals and minimise overstock., • Lead and execute stock takes and cycle counts, ensuring thorough preparation, accurate reporting, and implementation of corrective measures to reduce shrinkage., • Review incoming product and manage stockroom layout adjustments, collaborating with Compliance and Store Management where necessary., • Ensure timely completion of all inventory-related tasks—including transfers, returns, reservations, and damages—while maintaining high standards of organisation and accuracy., • Uphold strict health, safety, and security protocols, controlling access and ensuring safe stockroom operations., • Manage customer enquiries related to stock and fulfilment when required, acting as a professional brand representative. Key Performance Indicators (KPIs): • Stock Accuracy: Cycle count results, audit accuracy, shrinkage rates., • Operational Efficiency: Timely completion of deliveries, transfers, allocations, and omnichannel orders. Team Development: • Skill progression, training effectiveness, performance improvements., • Replenishment Quality: Stock availability, overstock control, product flow., • Stockroom Standards: Organisation, cleanliness, compliance, and system accuracy. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

ロンドンにてマネージャー、もしくはシニアマネージャーを募集しております。 日本でのGMS経験者、海外の日本デスクでのGMSご経験者の方でロンドンへの移住を検討頂ける場合、是非ご応募ください。※リロケーション費用のサポート有 Why Join KPMG as a Tax manager – Japan Practice within our Global Mobility Services Team We are looking for a GMS Manager to work in the Japan Practice in Tax, Global Mobility Services team working on a mixed portfolio of clients. KPMG's Global Mobility Services (GMS) practice is a diverse and fast-growing area of our Tax business. We serve the biggest names in the Financial Services community, with high-profile engagements touching every corner of the world. Our GMS engagement teams are “360-degree service oriented”, with tax technical, team leadership, and client-facing responsibilities as part of each successful manager’s remit. You’ll advise on complex people challenges, including future of work trends such as cross-border working, remote working and virtual assignments. Working alongside multi-disciplinary experts, such as tax, technology, immigration, and mobility administration services and using some of the best technology solutions in the market, you’ll have the support and tools to create opportunities for our clients – and for your career. What will you be doing? • Build, maintain and lead strong relationships with the clients., • Working closely with the Central Co-ordination Teams, Social Security teams and Employment tax teams to ensure a proactive service delivery., • Day to day contact for allocated VIPs and working closely with the Engagement Leaders to deliver an enhanced service to the VIPs., • Ensuring clients are provided with up-to-date information on UK tax developments., • Project management of advisory projects carried out for clients., • Be involved in all aspects of cross border advisory - covering tax, Social Security, process, policy and efficiencies., • Responsibility for managing the UK tax compliance and working closely with the Centre of Excellence, • Carry out arrival/departure briefings for senior assignees., • Manage the day-to-day UK work and lead the junior team on these clients., • Get involved in business development/proposals. What will you need to do it? • ACA/ATT/CTA qualified or equivalent, • UK Tax experience - working with Japanese Business, • Experience in expatriate tax services, • Fluent in English, business level in Japanese Experience and Background • Understanding of Japanese professional practices and business customs, • Excellent written and spoken English as well as Japanese (equivalent to JLPT N2), • Flexible approach to working hours/ job content., • Attention to detail., • Previous experience working in expatriate tax services., • Energetic, committed, and ambitious, • High level personal responsibility and accountability for teamwork, • Ability to identify core issues, investigates, evaluates, and integrates information., • Communicates with impact, both in speech and writing, and in a way that is open, honest, consistent, and clear., • Safeguards and enhances the reputation of KPMG through the quality of work, knowledge, and experience., • Motivated by a passion for the international aspects of our work, professional proficiency, and a desire to serve and lead excellent UK team., • Excellent organisational skills and ability to work under own initiative., • Capable of working to deadlines, showing resilience under pressure and an ability to apply knowledge to non-routine situations., • Demonstrates sound professional judgement including the ability to identify issues/concerns and consult where appropriate with more senior staff., • Capable of working to deadlines, showing resilience under pressure and ability to apply knowledge to non-routine situations., • You should be able to demonstrate sound professional judgement including the ability to identify issues/concerns and consult where appropriate with more senior staff. To discuss this or wider Tax roles with our recruitment team, all you need to do is upload your CV and apply, and begin to make your mark with KPMG. Our Locations: London With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.