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Pay Rate: £13.81 per hour Contract: Temporary for 3 months, with a strong likelihood of extension through to the end of the year Hours: 39 hours per week, working any 5 days out of 7 Shifts: 9am-5pm or 10am-6pm Are you a people person with strong tech skills and a passion for training others? We're looking for an enthusiastic Courier Trainer to join a busy and fast-paced logistics operation. This is an excellent opportunity for someone with a customer service, retail, training, or operational background who enjoys supporting people, solving problems, and helping teams succeed. As a Courier Trainer, you'll play a vital role in onboarding and supporting couriers, ensuring they have the knowledge, tools, and confidence to perform their roles effectively while maintaining operational excellence. What You'll Be Doing Deliver onboarding and training support to new couriers Support the efficient allocation of work across courier teams Monitor parcel scanning activity and courier readiness throughout the day Ensure parcels are processed correctly and ready for compliant collection Identify operational risks and raise escalations in a timely manner Support resource planning and highlight potential gaps before they impact service Resolve local operational issues, including late couriers, missing parcels, and scanning delays Provide guidance on manifests, routing queries, and delivery exceptions Share operational feedback and updates with Territory Managers Build positive, professional relationships with couriers and service providers on-site What We're Looking For Strong IT skills and confidence using laptops, smartphones, and delivery apps Previous experience in customer service, retail, training, logistics, or a similar people-focused environment Excellent communication and coaching skills Strong problem-solving abilities and confidence escalating issues when required Ability to work independently and prioritise tasks in a fast-moving environment A proactive, positive attitude and a willingness to support the wider operation Physical Requirements This is a hands-on operational role. While training and support are key elements of the position, some manual handling will also be required. Candidates should be comfortable working in a warehouse or parcel environment and willing to assist with parcel movement and operational tasks when needed. What's in It for You? Immediate start available Competitive pay of £13.81 per hour 39-hour working week Dynamic and supportive team environment Opportunity to gain valuable experience within a leading logistics operation Strong potential for extension through to the end of the year If you're confident with technology, enjoy developing people, and thrive in a busy operational environment, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Advisor Corby Monday – Friday, 9:00am – 5:00pm £13.92 per hour Temporary with potential to be made permanent after 12 successful weeks August Start Are you a confident communicator who enjoys speaking with people and thrives in a fast-paced environment? We're looking for enthusiastic and resilient Customer Service Advisors to join our client's friendly and supportive team in Corby. This is a role which involves back-to-back calls, so you'll spend much of your day speaking with customers, building rapport, providing outstanding service and achieving positive outcomes. If you're motivated by helping people, enjoy working towards targets and are looking for a company that genuinely invests in its people, we'd love to hear from you. Whether your experience comes from a contact centre, retail, hospitality or another customer-facing role, this could be the perfect opportunity to develop your career with a globally recognised organisation. What You'll Be Doing Taking high volumes of inbound calls. Building positive relationships through professional and engaging conversations. Managing customer enquiries and resolving issues efficiently and empathetically. Accurately updating customer information on the CRM system. Delivering excellent customer service on every call. Working towards individual and team performance targets while maintaining quality standards. What We're Looking For Previous customer service experience (contact centre, retail, hospitality or office-based roles all considered). Confident and professional telephone manner. Excellent verbal and written communication skills. A positive attitude with strong listening and problem-solving abilities. Driving License is advantageous Comfortable working in a fast-paced, high-volume calling environment. Good computer skills with a minimum typing speed of 30 words per minute (typing assessment forms part of the recruitment process). Self-motivated, resilient and eager to learn. A genuine team player with a strong work ethic. What's In It For You? Monday to Friday working hours – enjoy your evenings and weekends. Temporary to permanent with opportunities for career development and progression within a global organisation. Full induction, comprehensive training and ongoing coaching. Staff discount opportunity from day one on various products Modern, vibrant office with on-site catering facilities. Friendly, supportive and welcoming team environment. Recognition and reward for excellent performance. Regular team incentives, competitions and employee engagement activities. Employee wellbeing support and a positive workplace culture. If you're looking for a rewarding role where no two days are the same and you're ready to thrive in a busy outbound calling environment, apply today and take the next step in your customer service career