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Job Role: Fabric Sales Assistant Position Summary: As a Fabric Sales Assistant, you will support the day-to-day operations of a fabric or textile retail environment. Your primary responsibility is to assist customers with product selection, provide knowledgeable recommendations, and help maintain an organized, welcoming store atmosphere. This role also includes basic cleaning duties to ensure the sales floor is tidy and presentable at all times. Key Responsibilities: • Sales & Customer Service, • Greet and assist customers in a friendly, professional manner., • Understand fabric types, uses, and care instructions to provide accurate information., • Help customers select fabrics based on their needs (e.g. sewing, upholstery, fashion)., • Cut fabric to specific lengths using measuring tools with accuracy., • Handle sales transactions using the point-of-sale (POS) system. Stock Management • Restock shelves and fabric displays., • Organise fabric rolls or bolts according to color, type, or size., • Assist with inventory checks and stockroom organization., • Cleaning & Store Maintenance, • Keep the sales floor clean, including sweeping, dusting, and wiping down counters., • Ensure cutting tables and equipment are clean and free of fabric debris., • Tidy displays and keep fabrics neatly folded or rolled., • Empty bins and dispose of fabric scraps or waste appropriately., • Maintain a clean and safe work environment for both staff and customers.

Job Summary We are looking for an experienced and dynamic Store Manager to lead our luxury gift and lifestyle store located in Westfield Shopping Centre. Our store offers a carefully curated selection of products that reflect a refined lifestyle, including handmade soaps, natural candles, elegant towels, home textiles, wellness products, and thoughtfully selected gifts. The ideal candidate will have proven experience in retail management, a passion for high-quality products, and the ability to motivate and guide a team to deliver an exceptional customer experience in a boutique environment. Responsibilities • Oversee daily store operations to ensure smooth and efficient performance., • Lead, train, and motivate the sales team to achieve individual and store sales targets., • Maintain the store’s visual and operational standards in line with the brand’s luxury concept., • Ensure excellent customer service by setting high standards and leading by example., • Monitor sales performance, analyse results, and implement strategies to maximise profitability., • Manage inventory, stock levels, and product displays effectively., • Handle customer feedback and resolve issues promptly and professionally., • Coordinate with management and suppliers to ensure timely product replenishment and promotions., • Prepare reports on sales, staff performance, and operational needs. Requirements / Skills • Proven experience as a Store Manager or Assistant Manager in the retail, gift, lifestyle, or home décor sector., • Strong leadership and team management skills., • Fluent in spoken English (required)., • Excellent communication and interpersonal skills., • Strong focus on customer satisfaction and long-term client relationships., • Organised, detail-oriented, and able to multitask effectively., • Non-smoker., • Ability to work in a fast-paced, customer-focused environment while maintaining a positive attitude. Work Location Westfield Shopping Centre - Shepherd's Bush