Use of ticketing system to track customer reports * Install and configure desktop, laptop, and telephone equipment * Supporting with all on-site technical assistance * AV support For further ...
Opportunity to be cross trained from other industries such as coffee and vending, ticketing machines, ATM etc * Long term contract opportunity offering stability and various opportunities in the ...
Using a ticketing system and following ITIL to manage and close tickets in a timely manner. * Windows environment experience such as Windows 10 and Mac OSX (JAMF) experience is also preferred
PAYG Commercial Workstream Lead This role is an exciting opportunity for an experienced customer focused and commercially driven Manager/Lead who has experience with retail, fares, and/or ticketing ...
Perform User Acceptance Testing during product development, reporting and ticketing bugs to ensure that the sites meet the agreed requirements Product and Content Management * Manage products after ...
Administration necessary to support the role utilising Microsoft office applications, ticketing systems and room booking software Benefits: * 3% pension contribution (after 3 months probation period ...
Administration necessary to support the role utilising Microsoft office applications, ticketing systems and room booking software About Us: proAV designs, integrates and supports blended technology ...
As an 24/7 Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently. You shall gain exposure to a ...
We are currently seeking a temporary Administrator with proficiency in Salesforce to manage our maintenance ticketing system for ticket vending machines. The ideal candidate will ensure that all ...
The successful candidate will be supporting company's clients with their requests via ticketing system, instant messaging service and phone calls. All questions/queries will be related to Fixed ...
Maintain and management of the internal ticketing system. Ensuring all tickets are dealt with within the SLA * Project resource working alongside the project lead * Infrastructure and Server ...
Responsibilities • Respond to queries via our ticketing system, email, Microsoft Teams, or phone • Follow up with users to ensure IT issues are resolved to their satisfaction • Manage IT assets ...
Monitor and update the ticketing system to highlight overdue or unresolved tickets. * Identify issues and guide first-line support or end users through the necessary steps for resolution
Knowledge of a ticketing system (ideally JIRA) If you are interested in the role, please send your CV to nick@phoenixpursuit.com or apply directly via LinkedIn.
Along with their two brands, Rome2Rio used for global discovery, and Omio used for ticketing and journeys, they attract 600m+ users on a yearly basis while continuing to launch new geographies, new ...
... ticketing system and online chat. • You will also act as the escalation point for 1st line engineers. • Liaising with clients throughout the lifecycle of the service ticket, ensuring issues are ...
... Ticketing. * position will be responsible for generating new business and ensuring clients' objectives are being met. * ideal candidate will have a wealth of experience across the Sport and ...
Maintain accurate records of support requests and resolutions in our ticketing system. * Provide end user device support (laptops, desktops, mobile device) * Escalate incidents and liaise with ...
Coordinating the delivery of creative projects including weekly email, web assets, digital screens, web landing pages, signage, photography, ticketing & labelling, print and digital magazines and ...
Roll out the implementation of an internal ticketing system, as well as ongoing management and prioritisation of tickets based on importance and ease of implementation. * Technical lead for business ...
Support all users with their devices, though providing user support, and implementation/management of company ticketing system and internal SLAs (using Jira Service Management) * Manage the licensing ...
Experience working with Zendesk as a ticketing system and Zendesk Talk as a telephony platform. * Communication Skills: Strong written and oral communication skills, able to translate complex ...
This covers full life cycle of changes and upgrades including management of internal and external vendor ticketing systems. Assist with initiatives aimed at improving the technological capabilities ...