Tropic jobs in United Kingdom

Senior Customer Services, Logistics & Distribution Manager Full-time, permanent 1 day of working from home per week Watford COMPANY OVERVIEW Designer Parfums is a fast-growing, dynamic global fragrance company in the perfume & cosmetics industry, with a UK base in London and international ambition, with active business in around 70 markets. We are a small family-owned business, and we are proud to create, develop, and distribute brands from a fantastic portfolio of heritage classics to celebrity trend-led fragrances. We are brand owners and licensees for GHOST, JENNIFER LOPEZ, HAWAIIAN TROPIC, CERRUTI, PLAYBOY & JEAN LOUIS SCHERRER, and proud to be distributors for ARIANA GRANDE, GUY LAROCHE, PALOMA PICASSO, AIGNER & GANT. Our employees make our business special. With strong family values, we believe that Designer Parfums is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, Agile and Approachable while meeting our business goals. JOB PURPOSE The Senior Manager will lead and oversee all aspects of customer order management, 3PL warehousing, and logistics operations, including managing global freight services for both B2B/D2C channels and inbound goods. This role ensures seamless order processing, compliance with international trade regulations, and efficient transportation across multiple modes of freight to cost budgets. The ideal candidate will combine strategic leadership with deep technical expertise in order management systems, import/export requirements, and global logistics optimisation. KEY DUTIES AND RESPONSIBILITIES Customer Order Management • Oversee end-to-end order lifecycle for B2B and D2C channels, ensuring accuracy, timeliness, and customer satisfaction., • Manage a team of 6 Order Management Administrators, • Implement and optimize Order Management Software (OMS) to streamline workflows and enhance visibility., • Enhance and maintain order fulfilment performance against KPIs and reporting tools to monitor order fulfilment. Warehousing • Manage the relationship and performance of two 3rd Party Logistics providers based in Continental Europe., • Liaising with the UK group warehousing organisation to ensure optimal movement of goods., • Oversee the accuracy of stock movement and storage of goods and components Logistics & Freight Services • Manage global freight operations across multi-modal transportation (air, ocean, road, rail)., • Manager a team of 2 Logistics Coordinators., • Negotiate contracts and maintain relationships with carriers, freight forwarders, and 3PL partners., • Drive cost optimization and service-level improvements through strategic freight planning. Logistics Compliance & Regulatory • Ensure adherence to import/export requirements, customs regulations, and trade compliance standards., • Maintain accurate documentation for international shipments and customs clearance., • Stay updated on global trade policies and proactively mitigate risks. Continuous Improvement • Identify and lead initiatives to enhance operational efficiency and scalability., • Collaborate cross-functionally with Sales, Finance, and Supply Chain teams to align logistics strategies with business goals., • Implement best practices for 3PL inventory management and order fulfilment. REQUIREMENTS Qualifications & Experience • 5+ years of leadership experience in order management, warehousing, and logistics., • Proven experience in Order Management Systems usage., • Strong knowledge of international trade compliance, customs regulations, and documentation., • Expertise in multi-modal freight operations and global logistics networks., • Familiarity with B2B and D2C order processing workflows., • Advanced proficiency in ERP and OMS platforms (e.g., SAP, Dynamics NAV/365, etc.)., • Excellent analytical, negotiation, and vendor management skills. Competencies • Data-driven decision making with a proactive approach to problem-solving, • Cross-functional collaboration, • Continuous improvement mindset, • Keen to learn and self-motivating, • Ability to work under pressure, • Outstanding written & verbal communication and organizational skill Candidate Attributes • Be accountable - Accountability and acting like an owner of the company at all times. The successful candidate will have to be a self-starter, driven to ride obstacles, and relentless in the pursuit of challenging objectives., • Be brave - Delivering value to the business and organisation above and beyond expectations and consistently beating goals., • Be pragmatic - Acting like an entrepreneur, with agility and a sense of urgency in all matters. Making new un-obvious connections and looking to leverage the best of the existing and develop new solutions with ownership, agility, and speed., • Be collaborative – Looking to win first and foremost as a team, adding strong personal value in all matters, including voicing disagreements, while backing decisions made. A positive attitude, assuming good intent in colleagues, and not engaging in office politics., • Be agile - Proven ability to design and manage change.

A leading beauty brand based in Croydon is looking for a Global Product Development Director to drive innovation and lead a talented team.This role involves developing global product strategies and ensuring every product launch resonates with international markets.Ideal candidates will have 15–20

Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the

A leading skincare brand is seeking a talented Video Editor to join their creative team.

Tropic Skincare is growing fast, and our IT team plays a vital role in powering that journey, delivering secure, scalable digital services across our manufacturing and commercial business. Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Ma

Tropic Skincare is a fast‑growing beauty business that creates award‑winning, vegan, cruelty‑free and CarbonNeutral® skincare.

We’re looking for a talented and versatile Video Editor to join Tropic’s in‑house Creative Team. Reporting into our Senior Video Editor and working closely with the Creative Director, Design, and Marketing teams, you’ll play a key part in ensuring Tropic’s video content is consistently bes

You will lead our Product Development (PD) team across multiple categories from skincare and haircare to makeup, body care, and fragrance, while collaborating with our world-class scientists, designers, writers, and marketeers to deliver breakthrough products. Susie, our Founder and CEO, started Tro

If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. You will lead our Product Development (PD) team across multiple categories from skincare and haircare to makeup, body care, and fragrance, while collaborating with our w

A leading beauty company in Croydon is looking for a Dispatch Replenishment/Goods Out Assistant.In this part-time role, you will manage stock, using a warehouse management system and following health and safety procedures.Responsibilities include transporting stock, loading pallets, and ensuring pac

We're looking for a Operations Dispatch Assistant to join our dispatch team, In this role you will support the day-to-day coordination and execution of operational logistics.

We’re looking for an Operations Dispatch Assistant to join our dispatch team.

A leading beauty company in Croydon is seeking a part-time Operations Dispatch Assistant to join their dynamic dispatch team. This role encompasses supporting daily logistics operations, ensuring efficient order processing, and maintaining high safety standards.

Are you a communication maestro with a passion for skincare and beauty? Do you thrive on creating standout customer experiences? If so, you might be the perfect fit for our Ambassador and Customer Experience team at Tropic Skincare. As a Customer Experience Specialist, you’ll be at the heart of ou

Edgewell Personal Care – a global consumer goods business with a portfolio of over 25 brands (Wilkinson Sword, Schick, Hawaiian Tropic, Carefree, Bulldog Skincare for Men, Jack Black and recently acquired Cremo Grooming, just to name a few!). Personal Care Product Manufacturing. Account Executive

A fast-growing beauty company in Croydon is seeking a Senior Infrastructure & Support Engineer to enhance core infrastructure and support cloud services.

A leading skincare company is seeking a Growth and Development Lead to empower mid-level Ambassador leaders.

Join a vibrant team committed to sustainability and beauty.

A prominent beauty brand is seeking a Global Product Development Director to lead their team and drive product strategies for international markets.The successful candidate will have at least 5 years of experience in beauty product development and a track record of launching successful products glob

A leading skincare company in the UK is seeking a part-time Operations Dispatch Assistant to support the dispatch team.Responsibilities include coordinating logistics, picking and packing customer orders, and ensuring compliance with safety procedures.Ideal candidates should have prior experience in