Technical Services Manager
hace 2 días
Sandy
Salary: £50,000–£60,000 Benefits: Private healthcare, 25 days holiday plus bank holidays, ongoing career development The Role: We are working with a forward-thinking food manufacturing business that is looking to appoint a Technical Services Manager to lead its customer-facing technical and compliance activity. This is a key position within the technical team, responsible for maintaining high standards of product information, data accuracy, and customer confidence. This opportunity would suit someone who enjoys owning processes, leading a function, and driving improvements while acting as a trusted technical point of contact for customers. Key Areas of Responsibility • Manage the day-to-day operation of the technical services function, ensuring customer technical enquiries are handled efficiently and accurately, • Take responsibility for product specifications, allergen matrices, nutritional data, and labelling information from creation through to approval and maintenance, • Ensure all technical documentation meets current legislation, customer standards, and retailer requirements, • Maintain and develop specification management systems, supporting robust data control and audit preparedness, • Support NPD projects, customer meetings, and third-party or customer audits with technical expertise, • Continuously review and improve technical service processes, sharing knowledge and supporting capability development across the business About You: • Degree qualified in Food Science, Food Technology, or a closely related discipline, • A minimum of three years’ experience in technical services, specifications, or compliance within a food manufacturing environment, • Experienced user of specification management systems and technical databases, • Highly organised, detail-focused, and confident communicating technical information to a wide range of stakeholders Why Join? This is a great opportunity to join a business with a strong quality culture, where technical excellence and collaboration are genuinely valued. The role offers real visibility and influence, allowing you to play a key part in strengthening customer relationships and supporting long-term business success.