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About MIB At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives. About Our Role This is no ordinary Contact Centre job. As a Customer Advisor with the MIB, you'll be assisting the Police to remove uninsured drivers off our roads. Evidence suggests that uninsured drivers are more likely to kill and injure others on the road and be linked to other criminal activity. We're looking for professional and proactive team members who can deal with enquiries in a helpful and efficient way. Key Responsibilities • To ensure that an excellent customer service is always provided, • To answer incoming calls and deliver all customer interactions in a polite professional and proactive way, • Responding to customer queries via multiple channels, handle interactions for all workstreams within agreed timescales, • Logging incoming enquiries using in-house systems ensuring all necessary details are captured accurately, • To work in conjunction with company policies and procedures and ensure that all Data Protection requirements are complied with, • Experience of working in a customer service role, preferably dealing with multiple channel enquiries, • Demonstrate a genuine passion for speaking to customers and answering queries, • Proven experience of excellent customer service skills, • Excellent attention to detail, with high levels of accuracy, • Computer literate, including experience of using MS Office, • Effective communication skills, with excellent telephone manner, • Excellent listening and questioning skills, with the ability to extract detailed and relevant information, • Ability to use own initiative and work within defined procedures Salary £24,000 Hours 35 hours per week 9am - 5pm Monday - Saturday (with a day off during the week in lieu if working Saturdays) Location Hybrid - working 2 days per week from our office based in Milton Keynes Grade 6 Other Benefits include: £320 (before tax) start up allowance provided in first months pay IT kit supplied to you Contributory Group Stakeholder Personal pension scheme Life Assurance Holiday purchase scheme Sports and Social Club 24/7 Employee Assistance Programme Free access to online tools to support mental and physical health 1 volunteer day each year and charity matched funding scheme Family friendly policies including paid carers leave and enhanced maternity/ paternity pay We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.

We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team. Customer Service Assistant (Games Host). Great customer service, communication skills and a positive, outgoing personality.

No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary.

Join Our Client as a Customer Service Team Leader! Are you a passionate leader with a knack for customer service? Do you thrive in a dynamic environment where your skills can make a real difference? If so, we have the perfect opportunity for you! Position: Customer Service Team Leader Contract Typ

In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. This means that your role will be to make sure our customers receive an exceptional and. Apprenticeship scheme and youll use your charm, enthu

A new career opportunity has arisen for a Full Time, Customer Service Advisor to join our client's Biggleswade office and be part of their on-line operations team, to help assist in the day to day running of their customer services department. Processing customer's website placed product ord

We are currently recruiting Customer Service Advisors to join our Customer Service department at Verisure Services in Newcastle. Deliver excellent customer service within an inbound contact centre environment. This is a role where you will support customers by handling queries, resolving complaints,

Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed

Reporting to the MD of this product led, £150-200m t/o business, you will lead the end to end customer and consumer experience teams across customer service, sales order processing, product training, quality, technical and logistics and supply chain. Due to product innovation the business is expect

We are currently seeking an interim Customer Service Representative to work with our global FMCG client's division, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. Your core role would involve answering

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Youll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be he

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. We are recruiting for a permanent Customer Service Advisor to speak both German and English. Dealing with customer quires on our system and translatin

Are you an experienced customer service professional ready to take the next step in your career? We’re working with a.

IMMEDIATE START REQUIRED My client based in Huntingdon is current recruiting for Customer Service Assistants to join their busy and ever-growing team on a Temporary basis until the end of the month possibly on-going. You will be passionate about providing excellent customer service and thrive in a

As an Customer Service Team Leader, you will lead and develop a team of Alarm Receiving Centre (ARC) Advisors, ensuring the smooth running of our 24/7 operation and upholding the highest standards of customer safety, service, and operational excellence. Lead, motivate and support ARC Advisors to ach

As our client is heading into their peak season, were looking for passionate and customer-focused individuals to join the team as Inbound Customer Service Advisors. Benefits: · Family-feel company culture where employees are recognised and appreciated · Free on-site parking · M

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Youll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be he

Duties of a Customer Service Executive: Monitoring and managing a busy customer service inbox Handling incoming customer queries, orders, and complaints Answering and managing inbound phone calls Liaising with our logistics partners regarding order updates, ETAs, and claims Raising collections, spa

We are looking to recruit a Customer Service Controller to join our team on our Waltham Forest Contract based. Service Level Agreements are met and no false promises are given.

Customer Service Executive - Financial Services. Previous experience in customer service, contact centre, or client support. Are you passionate about delivering outstanding customer experiences? Our client, a leading financial services provider in West Sussex, is expanding and looking for a.

Why not use your skills to make a difference and join our Payment Support Team in Darlington? We need people like you to support and guide our customers during difficult times. Every interaction will deliver a brilliant, personal service.

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

As a Customer Service Representative, you will be the voice of Luca Faloni, supporting our global customers with professionalism, warmth, and efficiency. Previous experience in customer service or a client-facing role. Customer Service Representative.

With a strong international presence and a focus on sustainability and innovation, the company supports thousands of customers through efficient supply chain operations, technical expertise, and customer service excellence. The order processor plays a central role in supporting either the sales func

If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and o

Supervising a TEAM of 10 Customer Service representatives. Responsibilities of the Customer Service Team Supervisor. Call Centre Customer Service Team Supervisor.

Customer Service & Sales Advisors - Fixed Term Contract. We're recruiting for a client in Birchwood who is looking for Customer Service & Sales Advisors to join their team on a fixed-term contract. This is a fast-paced, inbound customer service role handling approximately 40-80 calls per day.

Customer Service Representative – Finance. Looking to build a career in financial services with a trusted, customer-focused organisation?. Customer Service Representative.

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You coul

Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. More About The Role We Make

Key Responsibilities Deliver excellent customer service within an inbound contact centre environment Handle customer complaints professionally and effectively Respond to customer enquiries clearly and accurately Support customers with invoices and process payments over the phone Make outbound calls

Experience in customer service and CRM tools is a plus, but not a must. Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! 🎉 We're on the lookout for Danish & English-speaking Customer Support Specialists to join our SAS team. Advise clients and partners on

Experience in customer service (financial services experience is a bonus!). Customer Service Representative – Finance. Looking to build a career in financial services with a trusted, customer-focused organisation?.

With a strong international presence and a focus on sustainability and innovation, the company supports thousands of customers through efficient supply chain operations, technical expertise, and customer service excellence. Previous experience in customer service, order processing, sales or administ

Are you an experienced customer service professional ready to take the next step in your career? We’re working with a. Process-driven with a passion for improving efficiency and customer experience.

Customer service experience (preferred but not essential). Swiss German Customer Service Representative - (Hybrid, mostly remote). Speaking Customer Service Advisor to join an industry leader in the healthcare industry.

We are seeking a Head of Customer Service – EMEA to lead our customer service organisation across multiple sites and countries. You will lead approximately 50 customer service professionals across manufacturing sites and sales offices, partnering closely with Sales, Supply Chain, Manufacturing, an

Assist with any other administrative duties to promote the smooth operation of the Customer Department and the Customer Service team. As a Customer Service Specialist, you will deliver efficient and effective support to customers across multiple communication channels, including email, live chat, te

Previous call centre or customer service experience. As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free.

Reporting to the MD of this product led, £150-200m t/o business, you will lead the end to end customer and consumer experience teams across customer service, sales order processing, product training, quality, technical and logistics and supply chain. Due to product innovation the business is expect

You will also handle complex or escalated customer enquiries when needed and support service levels by taking customer calls yourself, leading by example. Customer Service Team Supervisor. Help maintain service levels, including taking customer calls when required.

As a Customer Service Representative, you will be the voice of Luca Faloni, supporting our global customers with professionalism, warmth, and efficiency. Customer Service Representative. Previous experience in customer service or a client-facing role.

As we grow, we’re looking for a friendly, proactive, and motivated Customer Service Representative to join our remote team. You don’t need previous customer service experience — we’ll train you. Customer Service Representative – Fully Remote (UK).

Customer Service Advisor - Leeds/HybridDo you want a role where helping someone genuinely changes their day?Looking for work that feels meaningful, not just another queue of tasks?Ready for a role that offers a blend home working with supportive time in the office? About the RoleAs an Advisor you w

You’ll need to:Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcareBe a team player who enjoys working with othersBe compassionate and caringHave great communication skills and a real talent for making customers feel specialBe a fa

Why not use your skills to make a difference and join our Payment Support Team in Darlington? We need people like you to support and guide our customers during difficult times. Every interaction will deliver a brilliant, personal service.

Customer Service Representative - BournemouthAbout the RoleCustomer Service Representative – Hybrid WorkingWe are currently advertising for 6 & 12 Month Fixed Term Contracts with the potential for them to go on longer. You’ll need to:• Have experience of providing outstanding customer service,