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Description: The Role: • In conjunction with the Team Leader, ensure that all delivery promises and performance standards are achieved., • Escalate problems and cases to Team Leader., • Be a point of reference on technical issues and non-standard cases., • Challenge procedures to identify process improvements and pass on recommendations to Team Leader., • Monitor own projects via the Team Planner to ensure agreed target dates are achieved., • Assist in due diligence exercises, analysing data quality, identifying data issues and proposing solutions., • Monitor and manage data cleaning requirements., • On a daily basis be the main contact for an agreed list of projects and maintain and develop client relationships., • Work with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products., • Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand., • Develop procedure notes that can be used by the whole team to process all schemes, • Develop team members understanding both UK / Rightshore in running / managing reporting The Requirements: • Experience of dealing with occupational pension schemes., • Experience of coaching and supporting less experienced associates., • Experience of working on projects an advantage., • Excellent interpersonal skills to include good written and verbal communication., • Good time management skills and the ability to organise and prioritise own workload., • Able to work to a high level of accuracy with good analytical skills., • Customer and quality focused., • Computer literate with experience of using Excel spreadsheets and calculations

A global consulting firm in the UK is looking for a Business Readiness Lead to spearhead strategic change initiatives.This role entails developing readiness plans and collaborating with various stakeholders to ensure smooth transitions into operational teams.The ideal candidate will possess strong e

Job Description: Title: Contact Centre Agent Location: Redhill RH1 - fully onsite Payrate: £13.30 per hour Hours: 40/week Start Date: 07/04/2026 End Date: 05/07/2026 The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence Forward on escalated calls in the correct manner Maintain and develop knowledge of pension schemesPeople Provide support to the administration team Support team members during busy periods Work as part of an effective teamClients Answer the phones and respond to members queries to set service standards Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand Communicate with members via email Make outbound calls when requiredFinancial Hit individual (KPI of 50 calls per day) and team targets Ensure timely completion of timesheets Minimum Criteria & Skills (including education & licenses) Essential Able to work to a high level of accuracy Able to work well under pressure and meet targets Interpersonal skills to include good written and verbal communication Computer literate Excellent customer service skills and a positive, customer focused attitudeAdvantageous Experience in either DB or DC pensions administration would be an advantage Experience working within a contact centre would be an advantageGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

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A leading consultancy in data science is looking for a Data Scientist to enhance AI capabilities within their consulting practice.The ideal candidate will have strong Python skills and experience in developing AI applications, particularly in insurance consulting.Responsibilities include designing m

Identify cross-selling and upselling opportunities across Willis Re’s portfolio. ACII) beneficialAbout Willis ReWe combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. At the heart of

A leading benefits administration firm in Reigate is seeking a Flexible Benefits Administrator for an 18-month Fixed Term Contract.The role involves monthly payroll processing, data analysis, and managing client inquiries while ensuring client SLA compliance.Ideal candidates will possess strong comm

A leading reinsurance company is seeking a Team Assistant to provide comprehensive support to a team of brokers in London.The role includes coordinating travel, managing internal communications, and assisting with office logistics.Ideal candidates will have prior experience as a team assistant, prof

A global insurance firm based in London seeks a talented Cyber Insurance Broker to manage a portfolio of international accounts.The role includes growing client relationships and supporting the placement of cyber risk programmes in the London market.Successful candidates will have experience in cybe

A leading reinsurance firm in Greater London is seeking a Senior Broker for Marine and Energy to drive strategic growth and operational excellence.The role involves crafting new reinsurance opportunities, managing client relationships, and ensuring compliance with regulations.Qualified candidates sh

A leading global consultancy is seeking a DSD Pensions Lead Data Specialist based in Redhill.This hybrid role involves delivering complex data projects, communicating with team leads, and producing technical reports.Candidates should have experience with Defined Benefit Pension schemes and strong or

At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an abi

A leading consultancy firm is seeking a talented professional to enhance AI-driven operations within their ICT Consultancy business.The candidate will design and implement AI-augmented DevOps pipelines, develop automation for workflows, and support technology projects.The role requires strong experi

A leading reinsurance firm in Greater London seeks a Senior Broker specializing in marine and energy.The role involves crafting innovative reinsurance solutions, managing key client relationships, and supporting business development initiatives.Candidates should have previous experience in marine &

As a consulting manager in the Risk and Analytics (R&A) business, you will be empowered to develop the client proposition and delivery for WTW Willis cyber analytics consulting solutions.

A leading recruitment consultancy in aviation is seeking a Business Development Director to drive global sales and establish a successful sales team.This remote role involves winning contracts with airlines and aerospace companies while managing recruitment and performance.Candidates should have int

A leading consulting firm in Reigate is looking for a QA Engineer (SDET) to enhance product quality and accelerate delivery.The role emphasizes stabilizing and modernizing C# automation frameworks while performing manual testing of complex workflows.Candidates should possess strong automation skills

Work with the Willis Research Network’s Model Intelligence Team on model evaluation and innovative analytics. At the heart of Willis Re is a focus on delivering the most cutting‑edge analytical solutions to enable more informed, better decision‑making for risk selection, portfolio optimisation

M&A Senior Private Equity Client Service Executive.As part of the International FINEX Mergers & Acquisitions and Private Equity team, you will be responsible for co‑ordinating, growing and managing private equity/financial sponsor business and relationships across all WTW’s lines of business, in

A leading global reinsurance firm is seeking a Team Assistant to support a dynamic team of brokers in London.The ideal candidate will coordinate diaries, travel, and documentation while ensuring efficient operations in a fast-paced environment.Key responsibilities include administrative support, doc

A global consultancy firm seeks a Health and Benefits Director - Healthcare for its London office.The role involves providing strategic healthcare consulting advice to large corporate clients, managing key relationships, and guiding the internal team.Candidates should have extensive knowledge of hea

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Great opportunity to join the Retirement line of business as a.An excellent opportunity for someone with pensions and project management experience or training to join a thriving team supporting change projects for medium to large pension schemes.Projects include GMP equalisation, member option exer

This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking. Willis Re will also leverage recognized technical expertise from WTW’s Insurance Consulting & Technology bu

As part of our Global Specialty team within Insurance Consulting & Technology (ICT), you will support the broader business development agenda as well as contribute directly to the sale and delivery of client projects, with a focus on traditional and alternative reinsurance markets.You will play a ke

At the heart of Willis Re is a focus on delivering the most cutting‑edge analytical solutions to enable more informed, better decision‑making for risk selection, portfolio optimisation and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an

A global consulting firm is looking for a Senior Pension Calculation Analyst to join their Outsourcing Business in Reigate.This hybrid role involves a blend of strategic thinking and hands-on expertise, particularly in Defined Benefit pensions and complex calculations.The ideal candidate will demons

A leading HVAC contractor based in London is seeking an experienced Mechanical Project Manager to oversee mechanical engineering projects.The candidate will manage high-profile installations, coordinate with various teams, and ensure project adherence to quality standards and regulations.The role of

A global consulting firm is seeking a Senior Business Development Consultant to drive client acquisition and growth across its Rewards & Data Intelligence solutions.This role involves leading complex sales, building strategic client relationships, and enhancing market strategies.The successful candi

A prominent risk transfer solutions provider in Greater London is looking for a Catastrophe Modeller.This role blends hands-on modelling with strategic initiatives, collaborating with senior brokers and analytics colleagues.Key responsibilities include delivering modelling analysis, creating broking

A leading consulting firm in Greater London is looking for a Capital Consultant to design and implement innovative capital modelling solutions.You will collaborate with top market experts, develop effective tools for clients, and contribute to thought leadership in the insurance sector.The ideal can

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Elevate your career with our Pensions Data Solutions Team.As a Pensions Lead Data Consultant you will help clients resolve pensions data problems.You'll develop and deliver innovative solutions, overseeing a project team to deliver data projects - assessing, creating and fixing pensions data - to a

A leading reinsurance firm is seeking a Catastrophe Modeller based in London.The role involves delivering high-quality modelling analysis, collaborating with brokers, and contributing to innovative analytics solutions.Candidates should have experience in catastrophe modelling and strong data manipul

We are seeking an QA Engineer (SDET) to strengthen product quality and accelerate delivery for our desktop applications, with opportunities to gradually expand into SaaS platform testing as the product evolves.The role will focus on stabilizing and modernizing existing C# automation frameworks by re

About Willis Re**We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informe

An exciting opportunity has arisen for a Business Development Consultant to play a key role in accelerating growth across Work & Rewards, with a particular focus on expanding our Rewards & Data Intelligence (RDI) solutions globally.As a senior commercial leader, you will lead complex, consultative s

A global insurance firm is seeking an M&A Senior Private Equity Client Service Executive in Greater London.The role involves managing and growing relationships within the private equity sector, ensuring high-quality service, and providing strategic oversight.Candidates should have extensive experien

A leading insurance brokerage in Greater London is seeking a Senior Terrorism & Political Violence Broker to manage major client relationships and drive revenue growth.Responsibilities include negotiating terms, providing program design advice, and mentoring junior brokers.The ideal candidate should

We are looking for an experienced insurance professional to become a trusted member of our Global Specialty consulting practice within the wider Insurance Consulting and Technology (“ICT”) line of business who will play an important role in delivering and selling client projects and thought lead

A great opportunity to join our pensions data solutions team comprising data experts from different backgrounds, who provideleading edge insights where deficiencies in member data quality may impede our client’s ability to achieve their strategic goal and journey plans.We are recruiting experience

Great opportunity to join us as a Health and Benefits Director - Healthcare working out of our London office on a hybrid basis.The Health and Benefits GB practice is a specialist centre of excellence in all aspects of health, wellbeing, and protection consulting for corporate clients.With more than

As a Capital Consultant within the UK P&C Consulting Practice you will work beside some of the market’s top thought leaders designing and implementing cutting-edge solutions to enable insurers to get real value from the capital modelling, feeding into business and capital strategy, reinsurance pur

Ability to represent FINEX and Willis Towers Watson with integrity and credibility. FINEX, a dynamic global division within Willis Towers Watson, specialises in financial, executive, and professional risk solutions for clients ranging from mid-market firms to large multinational organisations across

Proactively facilitate growth across ICT by connecting solutions within and outside of ICT with the client (leveraging other WTW teams where appropriate, including Willis Broking).

Join us as a Flexible Benefits Administrator within our Health and Benefits line of business based out of our Reigate office working hybrid.This is an exciting opportunity to work within a growing administration team.A key role in administration of flexible benefit schemes.Building relationships wit