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Description: The Role: • In conjunction with the Team Leader, ensure that all delivery promises and performance standards are achieved., • Escalate problems and cases to Team Leader., • Be a point of reference on technical issues and non-standard cases., • Challenge procedures to identify process improvements and pass on recommendations to Team Leader., • Monitor own projects via the Team Planner to ensure agreed target dates are achieved., • Assist in due diligence exercises, analysing data quality, identifying data issues and proposing solutions., • Monitor and manage data cleaning requirements., • On a daily basis be the main contact for an agreed list of projects and maintain and develop client relationships., • Work with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products., • Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand., • Develop procedure notes that can be used by the whole team to process all schemes, • Develop team members understanding both UK / Rightshore in running / managing reporting The Requirements: • Experience of dealing with occupational pension schemes., • Experience of coaching and supporting less experienced associates., • Experience of working on projects an advantage., • Excellent interpersonal skills to include good written and verbal communication., • Good time management skills and the ability to organise and prioritise own workload., • Able to work to a high level of accuracy with good analytical skills., • Customer and quality focused., • Computer literate with experience of using Excel spreadsheets and calculations

A global consulting firm in the UK is looking for a Business Readiness Lead to spearhead strategic change initiatives.This role entails developing readiness plans and collaborating with various stakeholders to ensure smooth transitions into operational teams.The ideal candidate will possess strong e

A leading benefits administration firm in Reigate is seeking a Flexible Benefits Administrator for an 18-month Fixed Term Contract.The role involves monthly payroll processing, data analysis, and managing client inquiries while ensuring client SLA compliance.Ideal candidates will possess strong comm

A leading global consultancy is seeking a DSD Pensions Lead Data Specialist based in Redhill.This hybrid role involves delivering complex data projects, communicating with team leads, and producing technical reports.Candidates should have experience with Defined Benefit Pension schemes and strong or

The role emphasizes stabilizing and modernizing C# automation frameworks while performing manual testing of complex workflows. A leading consulting firm in Reigate is looking for a QA Engineer (SDET) to enhance product quality and accelerate delivery. Candidates should possess strong automation skil

A global consulting firm is looking for a Senior Pension Calculation Analyst to join their Outsourcing Business in Reigate.This hybrid role involves a blend of strategic thinking and hands-on expertise, particularly in Defined Benefit pensions and complex calculations.The ideal candidate will demons

We are seeking an QA Engineer (SDET) to strengthen product quality and accelerate delivery for our desktop applications, with opportunities to gradually expand into SaaS platform testing as the product evolves.The role will focus on stabilizing and modernizing existing C# automation frameworks by re

Join us as a Flexible Benefits Administrator within our Health and Benefits line of business based out of our Reigate office working hybrid.This is an exciting opportunity to work within a growing administration team.A key role in administration of flexible benefit schemes.Building relationships wit

Job Description: Title: Contact Centre Agent Location: Redhill RH1 - fully onsite Payrate: £13.30 per hour Hours: 40/week Start Date: 07/04/2026 End Date: 05/07/2026 The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence Forward on escalated calls in the correct manner Maintain and develop knowledge of pension schemesPeople Provide support to the administration team Support team members during busy periods Work as part of an effective teamClients Answer the phones and respond to members queries to set service standards Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand Communicate with members via email Make outbound calls when requiredFinancial Hit individual (KPI of 50 calls per day) and team targets Ensure timely completion of timesheets Minimum Criteria & Skills (including education & licenses) Essential Able to work to a high level of accuracy Able to work well under pressure and meet targets Interpersonal skills to include good written and verbal communication Computer literate Excellent customer service skills and a positive, customer focused attitudeAdvantageous Experience in either DB or DC pensions administration would be an advantage Experience working within a contact centre would be an advantageGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

For full details, please contact Willis Global –.

A leading reinsurance firm in Greater London is seeking a Senior Broker for Marine and Energy to drive strategic growth and operational excellence.The role involves crafting new reinsurance opportunities, managing client relationships, and ensuring compliance with regulations.Qualified candidates sh

Technology Resilience Assurance Coordinator to oversee and execute resilience testing and assurance activities for critical business systems.The role ensures operational continuity, compliance with regulatory standards, and the robustness of technology environments.The role holder will act as a trus

A leading reinsurance firm in Greater London seeks a Senior Broker specializing in marine and energy.The role involves crafting innovative reinsurance solutions, managing key client relationships, and supporting business development initiatives.Candidates should have previous experience in marine &

A leading consulting firm in Greater London is looking for a Capital Consultant to design and implement innovative capital modelling solutions.You will collaborate with top market experts, develop effective tools for clients, and contribute to thought leadership in the insurance sector.The ideal can

At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an abi

A leading recruitment consultancy in aviation is seeking a Business Development Director to drive global sales and establish a successful sales team.This remote role involves winning contracts with airlines and aerospace companies while managing recruitment and performance.Candidates should have int

At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an abi

An exciting opportunity has arisen for a Business Development Consultant to play a key role in accelerating growth across Work & Rewards, with a particular focus on expanding our Rewards & Data Intelligence (RDI) solutions globally.As a senior commercial leader, you will lead complex, consultative s

Work with the Willis Research Network’s Model Intelligence Team on model evaluation and innovative analytics. At the heart of Willis Re is a focus on delivering the most cutting‑edge analytical solutions to enable more informed, better decision‑making for risk selection, portfolio optimisation

A global insurance firm is seeking an M&A Senior Private Equity Client Service Executive in Greater London.The role involves managing and growing relationships within the private equity sector, ensuring high-quality service, and providing strategic oversight.Candidates should have extensive experien

A leading global reinsurance firm is seeking a Team Assistant to support a dynamic team of brokers in London.The ideal candidate will coordinate diaries, travel, and documentation while ensuring efficient operations in a fast-paced environment.Key responsibilities include administrative support, doc

We are looking for an experienced insurance professional to become a trusted member of our Global Specialty consulting practice within the wider Insurance Consulting and Technology (“ICT”) line of business who will play an important role in delivering and selling client projects and thought lead

For more details, contact Willis Global - Experts in Recruiting.

Great opportunity to join us as a Health and Benefits Director - Healthcare working out of our London office on a hybrid basis.The Health and Benefits GB practice is a specialist centre of excellence in all aspects of health, wellbeing, and protection consulting for corporate clients.With more than

This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking. Willis Re will also leverage recognized technical expertise from WTW’s Insurance Consulting & Technology bu

A great opportunity to join our pensions data solutions team comprising data experts from different backgrounds, who provideleading edge insights where deficiencies in member data quality may impede our client’s ability to achieve their strategic goal and journey plans.We are recruiting experience

For more details, contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry.

A leading global consulting firm is looking for a Sales & Relationship Director to champion business growth within the Insurance Consulting & Technology team.This role requires strategic relationship building with C-suite clients and facilitating revenue opportunities.Ideal candidates will possess s

Willis Re will also leverage recognized technical expertise from WTW’s Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Senior Broker page is loaded## Senior Brokerlocations: Londontime type: Full timeposted on: Posted 4 Days Agojob re

We’re looking for a talented and motivated Cyber Insurance Broker to join our FINEX Cyber International Team at WTW London.This is an exciting opportunity to work with a diverse portfolio of international clients, supporting their cyber risk strategies through innovative insurance solutions.You’

A leading reinsurance company is seeking a Team Assistant to provide comprehensive support to a team of brokers in London.The role includes coordinating travel, managing internal communications, and assisting with office logistics.Ideal candidates will have prior experience as a team assistant, prof

We are seeking a Data Scientist with experience prototyping, building, and scaling AI applications to join WTW’s Data Science team within our Consulting practice.In this role, you will help grow our AI and Data Science advisory capability, working alongside leading insurance market experts to desi

Identify cross‑selling and upselling opportunities across Willis Re’s portfolio. At the heart of Willis Re is a focus on delivering the most cutting‑edge analytical solutions to enable more informed, better decision‑making for risk selection, portfolio optimisation and capital management. Th

A leading benefits consulting firm in London seeks a Health and Benefits Director - Healthcare to provide strategic consulting advice to large corporate clients.The role requires extensive knowledge of health-related benefit programmes and strong client relationship management skills.You will lead a

A leading HVAC contractor based in London is seeking an experienced Mechanical Project Manager to oversee mechanical engineering projects.The candidate will manage high-profile installations, coordinate with various teams, and ensure project adherence to quality standards and regulations.The role of

We have a fantastic opportunity to join our Governance and Pensions Solutions (GPS) team as a Govarnance and Pension Solution Consultant.The successful candidate will be working with some of the most prestigious clients in the industry, helping to deliver our exciting growth strategy, within a colle

A prominent risk transfer solutions provider in Greater London is looking for a Catastrophe Modeller.This role blends hands-on modelling with strategic initiatives, collaborating with senior brokers and analytics colleagues.Key responsibilities include delivering modelling analysis, creating broking

We are recruiting experienced Defined Benefit pensions professionals to join us as a.Pensions Data and Transition Specialist.An exciting opportunity to join our growing eepoint UK data installation team, underpinning our OneDB proposition.We strongly believe in providing a quality service for DB pen

A leading reinsurance firm is seeking a Catastrophe Modeller based in London.The role involves delivering high-quality modelling analysis, collaborating with brokers, and contributing to innovative analytics solutions.Candidates should have experience in catastrophe modelling and strong data manipul

Position within the Direct GB business unit responsible for the retention and servicing of existing global clients and the development of new business, utilizing market and internal WTW relationships with a focus on North American Casualty.WTW is a leading global advisory, broking, and solutions com

An international consulting firm in Greater London is seeking an Associate Manager for its Work, Reward and Careers team.This role involves managing consulting projects, providing quality oversight, and collaborating with clients on compensation and HR solutions.Ideal candidates will have design-ori

A leading global advisory firm is looking for a Senior Pensions Data Specialist to join their pensions data solutions team.This role involves delivering data services including audits and rectifications while addressing diverse data challenges.Candidates should have a strong foundation in UK DB Pens

A Sales Executive is needed to manage customer demands, resolve order backlogs, and ensure excellent service within the aviation sector.

A global consulting firm based in the UK is seeking an experienced Global Specialty Associate Director to drive strategic initiatives and deliver high-value client projects.This role requires a strong consultancy background, strategic focus, and the ability to build relationships with clients.Ideal

Proactively facilitate growth across ICT by connecting solutions within and outside of ICT with the client (leveraging other WTW teams where appropriate, including Willis Broking).

A leading consulting firm in Greater London is seeking a Consulting Manager in the Cyber Analytics division.This role involves managing client engagements, leading teams, and contributing to the cyber risk consulting service.Candidates should have extensive experience in cyber risk management, excel