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Our client, a recognised player in the Freight Forwarding and Transportation industry who specialise in offering supply chain and logistics solutions, ground transportation, air and ocean shipments, customs clearance, and supply chain management are looking to recruit a Customs Coordinator to join their team and offices in London, Heathrow. On Offer: * Offering a salary up to £29,500, dependant on skills and experience with yearly salary review * Working Hours: Monday – Friday, 8:30am – 5:30pm * 20 days annual leave + public holidays. Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed) plus one Milestone Day per year to take as you wish * After completing six months’ service, Death in Service equal to three times your annual salary * After one year’s service the company offers enhanced Pension contributions of 9% annual salary * After one year’s service employees are eligible to join the Private Medical Scheme (application process required) * Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household * Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more Main Purpose of the Customs Coordinator role: Reporting to the Customs Manager, the role is to assist in areas of customs, directing and supporting multiple parties to ensure timely customs clearance of goods. Duties and Responsibilities of the Customs Coordinator: * Assist the Customs Manager in the execution of their duties to support the Head of Customs compliance and Managing Director’s vision of the company to become more competitive and profitable * Understand and execute the departments vision of good business development in order to successfully move Customs products * Complete all Customs Import activities correctly and on time including financial, legal and invoicing transaction * Correctly complete all customs import/export CDS declarations in line with UK HMRC regulations * Immediately report any amendments to the customs declaration forms to line manager * Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly * Always maintain and utilise the operational system, Descartes * Ensure all Import Duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs * Maintain regular communication with sales teams reporting new sales leads and handover of shipments * Always maintain excellent customer and inter-departmental relationships giving regular feedback to line manager * Follow up late customer payments in conjunction with credit control * Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format * Implement and improve new efficiencies in customer workflow in conjunction with line manager * Ensure all reports are generated by given deadlines and handed to line manager * Before release, ensure all goods under the companies Deferment account are approved for delivery via accounts and/or line manager * Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay To Be Considered: * Working experience of Exports/Imports and Customs Compliance and regulations * Knowledge of customs requirements and formalities with particular focus on UK & EU imports * Experience in road transport, logistics or haulage (Desirable but not essential) * Working knowledge of the CDS system both Imports and Exports * Knowledge of transit procedures and ETSF (Desirable but not essential) For full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Due to increased global growth, our client, a recognized player in the Freight Forwarding and Transportation Industry who specialize in offering a range of Supply Chain and Logistics Solutions are looking for a Trade Compliance Coordinator to join their team and offices based in the London, Heathrow area. On Offer: * Competitive salary, dependant on skills and experience. Annual salary reviews * Monday – Friday shift pattern: 8.30am – 5.30pm– one-hour unpaid lunch * On commencement 20 days holiday plus 8 bank holidays, rising to 25 days * Rising annual leave to 25 days, private medical cover, & pension * Access to company Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more. Main Purpose of the Role: The role is to co-ordinate Trade Compliance, CITES and Customs on behalf of the business and its clients. Duties and Responsibilities: * Ensure all reports and KPIs for Trade Compliance are completed accurately by given deadlines. * Being able to determine correct tariff classifications for all supported brands within the Key Account function moving from the EU as required. * Issuing country specific guidance (for the UK) to the business on additional import requirements for stock products predominantly from the EU. * Maintain close liaison with line reporting and to provide support to the Head of function. * Providing support on internal projects where input, involvement or expertise where Trade Compliance is needed. * Auditing and monitoring entries to ensure they are compliant with local import and export legislation, as well as to support brand KPI audit requirements. * Ensure all operational activities are completed and followed up correctly in accordance with SOP’s and organisational policy. * Help facilitate Imports and Exports of non-stock goods, completing and suppling documents and declarations. Liaise with HMRC and assist with maintenance on customs procedures. * Implement and improve new efficiencies in client workflow in conjunction with line manager. * Create and maintain written procedures. Complete CITES applications. Ensure all CITES trackers are completed accurately and constantly up to date. Arrange DHL bookings for CITES permits. Complete checks for all CITES permits, ensuring they have been issued correctly. * Immediately report and record any amendments and issues with the CITES permits to the line manager * Complete CITES Importer Notifications within the instructed time-period. Ensure all CITES permits are uploaded onto the Kering SharePoint * Ensure all Brand, Quarterly and Half-yearly reports are completed accurately by given deadlines. * Complete all Import, Export, Transit, ICS and ENS declarations compliantly in line with regulation. * Ensure the Kering trackers are completed accurately and constantly up to date. Complete archiving for Kering customs declarations * Ensure that any clearance instructions from 3rd parties are completed accurately and concisely * Immediately report any amendments to the customs declaration forms to line manager * Ensure the Kering SharePoint is up to date – ensuring all information and documentation are uploaded * Accurately complete all billing and invoicing within the instructed time-period * Support the Customs Manager with any given compliance tasks pertaining to the Customs product * Implement and improve new efficiencies in customer workflow in conjunction with line manager To Be Considered: * Experience within customs/trade compliance within a large business or brokerage firm, and an in-depth understanding of UK & EU Customs regulations and documentation * Knowledge of control documentation such as IMPORT and EXPORT permits for CITES would be preferable. * Proficient understanding of international trade, import duties, commodity codes, incoterms, preference and valuation. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics Industry

Our client, a global logistics leader specialising in air freight, ocean freight, customs brokerage, transport, warehousing, and e‑commerce solutions, is seeking an experienced Express / Time‑Critical Coordinator to join their dynamic team based in the London Heathrow area. On Offer: * An exciting opportunity to join a market‑leading freight forwarding and supply chain management specialist * 4 on 4 off day shift pattern, Working Hours - 7am – 7pm * Salary up to £40k, dependent on experience. Main Purpose of the Express / Time‑Critical Coordinator: Reporting to the Express Manager, the express Time Critical Coordinator will be responsible for the co-ordination of shipments within the Express department and have responsibility for invoicing & profitability. Duties and Responsibilities of the Express / Time‑Critical Coordinator: * Day to Day responsibility for customer service delivery to Express Clients * Order processing from start to finish including but not limited to Boxtop creation, warehouse pick, tie up of paperwork, customer system KPI management * Follow up and resolve all any operational issues / customer service concerns raised by the customer * Manage and maintain customer KPI expectations with regional depots * To promote business development, ensuring all opportunities from existing business are followed up through telephone sales, prospect follow up and quotations. * Research client operational history past and present, visit their website to gain knowledge of products and any developments * Contribute to ongoing operational development and cost saving measures * Keep up to date with Market trends, company products, services and news. * Establish, manage and maintain Internal and External Relationships. * Import and export jobs start to finish including clearance. To Be Considered: * Proven air freight forwarding experience ideally with AOG or other time critical logistics operations * Experience with customs clearance * Excellent communication and organisational skills. * A mature and professional manner. * Confidence with a computer including excel, CRM database and BoxTop. * Enjoy working with customers and building relationships. * Must be able to work well within a target driven environment. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Our client a global freight forwarding and supply chain management company that provides comprehensive logistics solutions across air, ocean, and road transport and specialize in handling complex, time-critical, and high-value shipments for diverse industries, including fashion and aerospace, are recruiting for a Express & Courier Manager to be based at offices local to Feltham, Middlesex. On Offer: • Opportunity to pay a key leadership role within a fast paced logistics environment, • Salary – up to £50k, dependence on experience, • Attractive benefits package, • Working hours: Monday – Friday, 9am – 5.30pm (flexibility with start and finish times) Main Purpose of the Role: Reporting to the Express Director and leading a team of 20, the Express & Courier Manager will play a leading role within the department in relation to Time Critical Operational & Customer Service responsibilities, Client and Customs escalation, Profitability, Development of staff and Management of suppliers. Duties & Responsibilities of the Express & Courier Manager • Managerial responsibility for customer service delivery to Express and Courier department Client base, • Management of Express / Courier Customer Service Teams, including staff development and resource planning, • Follow up and resolve any negative feedback re operational issues / customer service concerns raised by the customer, • Responsibility for Gross Profit analysis, and Sales Invoicing / Job costing accuracy, • To promote business development, ensuring all opportunities from existing business is followed up through telephone sales, prospect sales site visits and quotations., • Contribute to ongoing operational development and cost saving measures, • Identify areas of operational improvement by reviewing processes regularly., • Keep up to date with Express / Time Critical and Courier market trends, Company products, services and industry news., • Establish, Manage and Maintain Internal and External Relationships., • To ensure internal processes and client’s operational requirements are fully documented within SOPs., • Managing Implementation for new business, • Training for new staff on operational and account procedures, • Ensure all HMRC entry regulations are met, through self-auditing of import entries. To Be Considered: • Proven experience within express / courier / AOG operations, • Must be able to work well under pressure within a target driven team environment, • People Management and Staff Development, • Solutions led approach to client needs, • Import & Export Customs Procedure knowledge, • Computer skills including excel, CRM data base and BoxTop., • Commercially astute, ensuring profitability, • Enjoy working with customers and building relationships. For full details contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

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