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  • Café & Play Centre Manager (Hospitality Management Experience Essential)
    Café & Play Centre Manager (Hospitality Management Experience Essential)
    10 hours ago
    £25000–£30000 yearly
    Full-time
    Wooburn Green

    Hospitality Management Experience Essential Location: Cupcake Kangaroo, Wooburn Green, Buckinghamshire Salary: £30,000 per year Hours: Full-time, Thursday to Monday, 9:30am – 5:30pm (40 hours per week) About Us Cupcake Kangaroo is a unique family café and indoor play space designed for children aged 0–7 years. We combine high-quality coffee and food with a beautiful, clean and safe play environment where families can relax while their little ones play. We're a growing business looking for an enthusiastic, hands-on Manager who will help us deliver an exceptional customer experience every day. About the Role This is not a desk-based management role. We're looking for someone with previous hospitality management experience who leads by example, enjoys working in a fast-paced environment and isn't afraid to roll up their sleeves. As a small business, everyone helps wherever needed, so you'll be involved in all aspects of the day-to-day operation. You'll be responsible for ensuring the café and play area run smoothly, leading the team, maintaining high operational standards and creating a welcoming environment for every family who visits. Key Responsibilities Team Leadership Lead, motivate and support the team during each shift. Delegate tasks and ensure they are completed to a high standard. Train and develop new team members. Foster a positive, professional and energetic working environment. Customer Experience Deliver outstanding customer service at all times. Welcome families and create a warm, friendly atmosphere. Handle customer queries and resolve issues professionally. Ensure sessions run smoothly from check-in to finish. Café Operations Support with taking customer orders and serving food and drinks. Assist with coffee preparation and café service. Ensure food hygiene and health & safety procedures are followed. Monitor stock levels and report shortages. Maintain excellent presentation and cleanliness throughout the café. Play Area Operations Check families into play sessions. Monitor the play area to help ensure children are playing safely. Ensure the play space remains clean, tidy and welcoming. Carry out regular safety checks throughout the day. General Management Open and close the venue when required. Complete daily operational checks. Monitor stock and order supplies when needed. Report maintenance issues. Help improve daily operations and the overall customer experience. What We're Looking For Essential Previous hospitality management or supervisory experience (essential). Proven ability to lead, motivate and develop a team. Excellent customer service skills. Comfortable working around young children and families. Highly organised with the ability to multitask. Proactive, reliable and able to work independently. Strong communication and leadership skills. Desirable Barista experience and confidence preparing high-quality coffee. Food Hygiene Certificate. First Aid qualification (or willingness to obtain one). Experience working in a children's play centre, nursery or family attraction. The Ideal Person We're looking for someone who takes ownership, uses their initiative and is always looking for ways to improve the customer experience. You'll enjoy leading a team, staying organised under pressure and maintaining high standards throughout the venue. You'll be hands-on, dependable and willing to get involved wherever needed. Most importantly, you'll genuinely care about creating a welcoming, fun and memorable experience for every family who visits Cupcake Kangaroo. What We Offer £30,000 annual salary. Full-time permanent position. Consistent Thursday to Monday working pattern. A supportive and friendly team environment. The opportunity to grow with an exciting and expanding family business. A varied, rewarding role where no two days are the same. If you're passionate about hospitality, have experience leading a team and are excited to be part of a growing business, we'd love to hear from you.

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  • Support Worker
    Support Worker
    5 days ago
    £14–£15 hourly
    Full-time
    High Wycombe

    Are you passionate about making a lasting difference in the lives of young people? We are seeking a dedicated and experienced Support Workers to join our team in a children's supported living setting located in High Wycombe About the Role: As a Support Worker, you will play a pivotal role in supporting children and young people aged 5–17 in a nurturing, homely environment. You will lead by example, providing high-quality, person-centred care while supporting the wider team to ensure the emotional, physical, and social development of each child. • Key Responsibilities: Support a team of support workers to deliver outstanding care. Develop and maintain individual care plans tailored to each child’s needs. Ensure safeguarding practices are strictly adhered to. Assist in the day-to-day running of the home and ensure a safe and positive environment. Promote independence, inclusion, and positive outcomes for the children. Liaise with social workers, families, and external professionals. Administer medication and ensure accurate record keeping. • Requirements: Minimum Level 3 Diploma in Residential Childcare (or equivalent). At least 2 years' experience working in a children’s residential or supported living setting. Experience in a senior or supervisory role is desirable. Strong leadership, communication, and organisational skills. Knowledge of safeguarding, risk assessments, and care planning.

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  • Full Time Restaurant supervisor
    Full Time Restaurant supervisor
    13 days ago
    £15–£15.5 hourly
    Full-time
    Medmenham

    Full-Time Restaurant Supervisor The Dog & Badger by Amarone Location: Henley Road, Medmenham, Marlow, SL7 2HE Job Type: Full-Time Join Our Team The Dog & Badger by Amarone is looking for an enthusiastic and experienced Restaurant Supervisor to join our growing team. If you are passionate about hospitality, enjoy leading people, and thrive in a fast-paced restaurant environment, we’d love to hear from you. Key Responsibilities • Lead and motivate the front-of-house team to deliver exceptional customer service., • Support the Restaurant Manager with the day-to-day running of the restaurant., • Supervise shifts and ensure smooth service., • Train and develop new and existing team members., • Handle customer enquiries and resolve any issues professionally., • Maintain high standards of cleanliness, food safety, and health & safety., • Assist with staff scheduling and opening/closing procedures., • Work closely with the kitchen team to ensure an outstanding guest experience. What We’re Looking For • Previous experience as a Restaurant Supervisor, Team Leader, or Assistant Manager., • Excellent communication and leadership skills., • Passion for hospitality and customer service., • Ability to remain calm under pressure., • Flexible availability, including evenings and weekends., • Right to work in the UK. What We Offer • Competitive salary (depending on experience)., • Generous tips., • Staff meals while on duty., • Employee discounts., • Career progression opportunities within Amarone., • Friendly and supportive working environment. If you’re ready to take the next step in your hospitality career and become part of a passionate team, we’d love to hear from you. Apply now with your CV and tell us why you’d be a great fit for The Dog & Badger by Amarone.

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  • Assistant Manager
    Assistant Manager
    13 days ago
    £14–£15.5 hourly
    Full-time
    Henley-on-Thames

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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