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  • Client Finance Manager
    Client Finance Manager
    3 hours ago
    £42011 yearly
    Full-time
    Whiston

    Reports to: Finance Director Responsible for: Finance Officer & Accounts Service Finance Assistant Location: Whiston Salary: £42,011 pa Job type: Permanent, Full Time (37.5h, Mon-Fri, 9am-5pm) The Accounts Service Manager will lead and develop the organisation’s external Accounts Service, ensuring it delivers high-quality, value-added services to miners’ welfare charities and related trading companies. This role is responsible for shaping the future direction of CISWO’s Accounts Service, working alongside the Finance Director, establishing clear objectives, KPIs, and operational processes, while maintaining and enhancing existing service excellence. This role will also drive the development of advisory support, working alongside the organisation’s Community Welfare Development and Grants teams, and take a lead in promoting the accounts service to welfare charities, thereby growing and increasing the client base for the accounts service. Key Responsibilities • Act as the primary point of contact for a portfolio of clients, building and maintaining strong, trusted working relationships., • Oversee and, where appropriate, undertake the preparation and review of statutory accounts, management accounts, VAT returns, corporation tax returns and payroll, ensuring accuracy, timeliness and compliance with all statutory and regulatory requirements., • Provide high-quality financial advice and guidance to clients, including budgeting, forecasting, financial planning and interpretation of financial information to support informed decision-making., • Support clients with the preparation of business plans, financial projections and long-term financial strategies, contributing to their sustainability and growth., • Provide training for local charity trustees and officers to encourage and build good financial governance., • Attend in-person client meetings to present financial information clearly, provide practical advice and respond to client needs., • Contribute to the development and delivery of CISWO Accounts Service offer, ensuring it aligns with the wider organisational strategy and enhances support to the welfare community., • Actively promote and market CISWO Accounts Service and advisory services to grow the client base, improve service profitability and increase overall impact., • Provide financial support to the organisation’s grants service, including the preparation of budgets and forecasts for funding applications., • Manage and develop a small team, allocating work effectively, reviewing outputs, and ensuring a high-quality, customer-focused service is consistently delivered., • Review team work to ensure adherence to statutory obligations, internal controls, and agreed quality standards., • Lead continuous improvement initiatives, including the development of standardised templates, automation, toolkits and processes to improve efficiency, consistency and service quality., • Monitor service delivery and workload, managing priorities to ensure client commitments and deadlines are met., • Prepare and present regular reports to the Directorate on service performance, workload, financial outcomes and client feedback, making recommendations for improvement where appropriate., • Undertake additional tasks which may be reasonably required to meet the organisation’s needs. Skills/Qualifications/Experience Essential: • Experience in the following accounting software – Xero, QuickBooks and Sage., • Experience in accounting practice with a strong technical accounting knowledge., • Experience of creating tool-kits and implementing systems and processes to facilitate change and growth., • Ability to manage multiple priorities., • Excellent communication skills, both written and oral with the ability to influence and engage with a wide range of partners., • Demonstrates strong commercial awareness and takes a proactive approach to promoting and developing the service, identifying opportunities to support its growth and sustainability., • Evidence of ongoing personal development and participation in learning opportunities., • Ability to be self-motivated, with good personal organisational and time management skills., • Good judgement and logical decision-making ability., • Ability to resolve problems in a proactive, practical and positive manner., • Ability to take initiative with a practical, ‘hands on’ approach to work., • Experience of managing a client portfolio alongside a staff team., • AAT Level 4 qualification (or equivalent)., • Excellent IT skills, including a good working knowledge of Microsoft Office Word, Excel and Outlook., • Flexibility to travel across a wide geographic area Desirable: • Experience of charity accounts. This job description reflects the major tasks to be carried out by the jobholder and identifies the level of responsibility at which the jobholder will be required to work. This job description may subject to review and/ or amendment at any time to reflect the requirements of the job. APPLY ONLINE VIA OUR WEBSITE

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  • Senior Support Worker
    Senior Support Worker
    23 days ago
    £47000–£55000 yearly
    Full-time
    Liverpool

    Job Code: R102703 Job Title: Senior IT & Lab Systems Support Analyst Location: Liverpool (Speke), UK Salary Range: £47,000 to £55,000 Role Summary We are seeking a meticulous and technically skilled IT & Lab Systems Support Analyst to join a dedicated team supporting the critical computerised systems within the quality control laboratories of a leading global pharmaceutical and biotechnology company. This is a unique opportunity to work at the intersection of IT and cutting-edge laboratory science within a highly regulated GMP environment. You will be responsible for ensuring the stability, compliance, and performance of vital lab systems, playing a key role in maintaining the integrity of processes that are essential to patient safety and product quality. Key Responsibilities • Provide hands-on 2nd level support for laboratory IT systems and instrumentation, escalating to 3rd level support in collaboration with external vendors when required., • Utilise ServiceNow to manage, track, and resolve incidents and service requests in a timely and efficient manner., • Perform configuration and user access management for specialised laboratory applications and on the Windows OS level via Active Directory., • Take ownership of key stages in the system lifecycle, including the staging of new systems, performing periodic system reviews, and the decommissioning of legacy systems., • Maintain accurate records for all hardware and software assets within the laboratory IT landscape., • Create, update, and maintain detailed documentation for all activities, ensuring full adherence to GMP and data integrity standards at all times. Essential Skills & Experience • A minimum of 3 years of professional experience in an IT support role., • Proven experience working with ServiceNow for incident and request management., • Strong, in-depth knowledge of Windows 10/11 and administration via Active Directory., • Practical experience with SCCM (System Center Configuration Manager) for endpoint management., • A structured, precise, and documented approach to work, with a strong focus on quality and detail., • A solid understanding of basic network technologies., • Excellent command of the English language, both written and verbal (CEFR C1 level or equivalent). Desirable Qualifications • Experience within a highly regulated environment such as Pharmaceuticals, Biotechnology, or Medical Devices., • Formal knowledge of GxP (especially GMP) standards and principles., • Hands-on experience with laboratory instrument applications and their supporting IT infrastructure., • A degree in Information Technology, Computer Science, or a related field. What We Offer • Contribute to meaningful work that directly impacts the development of life-changing therapies at a world-class organisation., • Gain invaluable experience in a highly regulated, technically advanced, and supportive setting., • An attractive salary and comprehensive company benefits., • Access to subsidised meals and other site-specific perks., • A clear path for growth within a specialised and high-demand field at the nexus of IT and science. ACCOUNTRIVIA is committed to promoting equal opportunities in employment. All job applicants will receive equal treatment regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.

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