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This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.

Pastry Chef Wanted – Caffe Concerto Caffe Concerto is looking for a talented Pastry Chef to join our team! You’ll help craft and improve a wide range of baked goods, including croissants, cake sponges, muffins, frangipanes, scones, breads, and more. If you’re passionate about baking and enjoy a fast-paced kitchen, we want to hear from you! Responsibilities • Prepare and develop high-quality pastry and bakery items, • Maintain excellent taste, texture, and presentation, • Follow all Food Hygiene & Safety standards, • Work closely with other kitchen sections for smooth production, • Monitor processes and fix any inconsistencies, • Deliver fresh products daily, • Experience with mixers, dough sheeters, ovens, etc., • Skilled in doughs, puff pastry, croissants, and general bakery production, • Creative and full of fresh ideas, • Great time-management in a busy kitchen, • Quick learner and adaptable

We are looking for a talented and dedicated Croissant Baker (Viennoiserie Baker) to join our team! If you have a passion for laminated dough and creating high-quality croissants, we’d love to hear from you. About the Role You will be responsible for preparing, laminating, shaping, proofing, and baking croissants and other viennoiserie products. This is a hands-on role in a busy bakery environment — perfect for someone who values quality, precision, and craftsmanship. Key Responsibilities • Prepare and mix dough according to recipes, • Laminate dough with precision (rolling, folding), • Shape croissants and other items like pain au chocolate, • Proof and bake viennoiserie items to bakery standards, • Maintain cleanliness and food safety Requirements • Experience as a baker, pastry cook, or working with croissants, • Strong knowledge of laminated dough, • Good attention to detail and consistency, • Able to lift 25–50 lbs and stand for long periods Preferred Skills • Experience operating mixers, sheeters, and commercial ovens

The Chef de Partie is responsible for managing a specific section of the kitchen and ensuring the consistent preparation and presentation of high-quality dishes in accordance with Bustronome’s culinary standards. Working in a compact, mobile kitchen, the Chef de Partie must demonstrate exceptional organization, efficiency, and attention to detail.

Caffe Concerto is currently looking for an responsible delivery driver. Candidates must possess a valid full UK manual driving license without any points, moreover; candidates living locally near to Park Royal will be preferred. Duties and Responsibilities: 1. Transports and deliver items in a safe and timely manner, you will be delivering fragile products (cakes) most of the times to customers and branches., 2. Ensures customer are satisfied with the delivery services, 3. Review orders before and after the shipment, 4. Ensures schedules and routes are followed, 5. Perform inspection of the vehicles on daily basis before, 6. transportation to avoid the mishaps while on the road, 7. Load & Unload the items from the delivery vehicle, 8. Must abide the traffic rules and regulations., 9. sort out warehouse stuff and ingredients whenever required., 10. due insurance requirements and policy the driver need to be 25+ Immediately start, and the position is for the full-time only.

Join our team as a bus driver and provide an exceptional experience to our passengers. You will be responsible for safely navigating our luxurious double-decker restaurant bus through the city's iconic landmarks, ensuring smooth and enjoyable journeys. Your role includes delivering excellent customer service, adhering to time schedules, and maintaining the bus in top condition. If you love driving and have a passion for hospitality, we would love to hear from you.

A successful Kitchen Porter candidate will have various prerequisite skills and qualifications to perform their duties effectively, these include: Ability to communicate with the Kitchen Managers, Cooks and customers Thorough attention to detail, excellent time management and critical thinking skills In-depth knowledge of kitchen safety and health regulations Excellent stamina To work long hours Excellent stress management skills Flexibility to work evenings, weekends, and holidays as needed. Ability to work under pressure Teamwork skills to collaborate with colleagues Ability to follow all instructions given