Key Responsibilies: Timesheet entry & hours analysis Process employee expense claims and reimbursement To submit details of the weekly and monthly wages to our payroll service provider To pay the employees on a weekly and monthly basis Verify,check and post weekly subcontractor invoices on Sage Liase with subcontractors with regards to payment queries To check time sheet and calculate overtime for the operatives Issue subscontractors remittances and payment weekly Process monthly CIS return to HMRC and issue statements of deduction to subcontractors Ensure the rules surrounding CIS are adhered to throughout the company Knowledge of debtors and creditors ledger
We require an experienced or non-experienced administrator to join a growing mortgage and commercial finance brokerage firm based in RM11JH, Romford, Essex. Job Description - Working with advisors to ensure all activities meeting compliance and regulatory requirements - Progress mortgages through to legal completion and beyond. - Monitoring client emails, account management of repeat clients. - Act as the first port of call for queries from clients, lenders and conveyancers. - General office administration duties such as filing, faxing, photocopying and answering the telephone. - Support with marketing activities as required. Other - Competitive salary and commissions based on the experience
Im look for a good hgv driver to operate a manual scania p410 grab has to have previous experience
Experience Barber/Hairdresser required to work part or full time
CHARCOAL gril fish and meat food.
Processing payments, invoices, income and receipts and entering data into accounting software or databases then filing hard copies Preparing financial statements showing business income and expenditure Paying vendor invoices and tracking bank account balances Completing VAT returns Verifying the accuracy of business accounts and alerting the Accountant of errors Recording any inconsistencies to help the Accountants reconcile inaccuracies Developing monthly financial statements including cash flow, profit and loss and balance sheets Preparing employee wages Managing employee expense claims Helping the Accountant with administrative duties and preparing yearly accounts
Job Overview We are Looking for Hardworking individual to join our team at Dagenham London Branch. The candidate must have good communication skills and Customer Service, Must have Good knowledge of Using of Social Media , Video Editing and photography skills. Full training will be provided so send us your CV if you want to join our team. Responsibilities Greet and welcome customers in a professional and friendly manner Answer and direct phone calls promptly Making Videos and Uploading on Social Media platforms. Maintain a tidy and organised reception area Computer Skills and knowledge Reguired Skills Advertising on Social Media Platforms -Video & photography skills. Strong Communication skills Computer literate with knowledge Excellent phone etiquette and communication skills Organisational abilities to manage multiple tasks efficiently Familiarity with general office procedures Job Types: Full-time, Part-time, Permanent Pay: £22,000.00-£38,000.00 per year Expected hours: 20 – 48 per week Additional pay: Commission pay Performance bonus Benefits: Company pension Employee discount Free parking On-site parking Schedule: Day shift Monday to Friday Overtime Weekend availability Work Location: In person
We’re looking for a motivated and experienced Field Sales Representative to sell our loyalty program to small local businesses such as salons, cafés, takeaways, and service-led shops. This is a results-driven role with strong daily targets, ideal for someone who can independently generate leads, close sales, and build lasting client relationships. Key Responsibilities - Identify and approach small businesses in your area - Pitch and explain the benefits of our loyalty program in person - Generate and manage your own lead pipeline - Close a minimum of 3 new business sales per day - Guide customers through the onboarding process post-sale - Regularly follow up with clients and maintain strong relationships - Collect testimonials and ensure satisfaction after service delivery - Accurately update and manage daily activity in the CRM, including leads, conversations, and closed sales What We’re Looking For - 2+ years of field sales experience, preferably B2B - Proven ability to consistently meet or exceed sales targets - Excellent communication, persuasion, and relationship-building skills - Self-starter with the ability to work independently and manage time effectively - Familiar with CRM systems and confident in maintaining accurate sales records - Experience selling to local businesses or within the service sector is an advantage Additional Information Two-week training provided (commission + travel allowance during training only) Role includes daily performance reporting and CRM updates Possibility of long-term employment or promotion based on results If you are looking for an exciting opportunity to grow your career in sales while making a significant impact within our company, we encourage you to apply!
Job Title: Confectioner Number of Positions Required: 1 (One) Employment Type: Full-time Place of work: 24 Rowallen Parade Green Lane, Dagenham, Essex, United Kingdom, RM8 1XU Salary: £38700 per annum Key Duties of the required job role: Given the highly specialised nature of traditional South Asian confectionery preparation, the engagement of a professionally trained Confectioner is essential to the continued success and cultural authenticity of our client’s business (Shirin Mahal Sweets and Bakers Ltd). Our client submits that the business specialises in artisan-quality sweets and desserts that require precise preparation techniques, traditional recipes, and skilled craftsmanship. This role is central to ensuring that product quality remains consistent and that the business can respond effectively to growing customer demand. The appointment of a full-time Confectioner will support both day-to-day operations and long-term growth by enhancing production capacity, ensuring product variety, and upholding hygiene and presentation standards. The successful candidate will play an instrumental role in delivering premium quality mithai and bakery items that are core to the company’s reputation and commercial offering. Key Duties and Responsibilities: 1. Accurately measure and weigh ingredients in accordance with traditional recipes for South Asian sweets and baked items. 2. Mix ingredients manually or using machinery to achieve the required consistency for items such as barfi, gulab jamun, jalebi, laddoo, and rusks (Asian sweets). 3. Prepare and shape dough for traditional bakery items including buns and naan khatai, using appropriate rolling, kneading, and moulding techniques. 4. Bake a variety of sweets and pastries while ensuring proper temperature control and consistency across batches. 5. Apply decorative finishes such as sugarwork, nuts, edible foil (varq), glazes, or icing on finished products in line with cultural presentation styles. 6. Monitor product quality throughout preparation and baking processes to ensure adherence to company and hygiene standards. 7. Innovate new product variations and seasonal specials aligned with customer preferences and cultural celebrations. 8. Maintain cleanliness of workstations and equipment, ensuring compliance with food hygiene and safety regulations at all times. Required Skills and Qualifications: 1. Minimum GCSE-level education or equivalent 2. Good command of spoken and written English 3. At least 1 year of experience in a similar culinary role 4. Basic Food Hygiene Certificate or equivalent 5. Knowledge of traditional South Asian sweets and savoury preparation techniques 6. Ability to work efficiently in a fast-paced kitchen environment 7. Strong attention to detail and commitment to quality 8. Ability to supervise and support junior kitchen staff 9. Understanding of kitchen health and safety procedures
AJ Multi Services Limited is seeking a highly organized and efficient Sales Administrator to join our dynamic team. The successful candidate will support the sales department by providing administrative assistance, ensuring smooth communication between departments, and assisting in the coordination of sales activities to enhance business growth. This is an excellent opportunity for someone with a strong administrative background and a passion for sales support. Key Responsibilities: 1. Sales Support: Assist the sales team in preparing quotations, order forms, and proposals for clients. 2. Customer Service: Act as a liaison between the sales team and clients, ensuring prompt resolution of any queries or issues. 3. Order Processing: Manage order entries, track inventory levels, and process orders in a timely manner. 4. Data Management: Maintain accurate records of sales activities, customer information, and inventory in the company database. 5. Reporting: Generate regular sales reports for the management team, tracking sales performance, order status, and inventory levels. 6. Communication: Handle both internal and external communications, ensuring smooth communication with clients, vendors, and other departments. 7. Customer Invoicing: Prepare and process invoices, ensuring they are accurate and sent on time. 8. Administrative Duties: Provide general administrative support to the sales team, including scheduling meetings, managing sales calendars, and organizing sales events. ** Key Skills and Qualifications:** 1. Proven experience as a Sales Administrator or in a similar administrative role. 2. Strong organizational and multitasking abilities with attention to detail. 3. Excellent written and verbal communication skills. 4. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 5. Experience using CRM software and sales-related tools is a plus. 6. Ability to handle confidential information and manage customer data with discretion. 7. Strong problem-solving skills and ability to work under pressure. 8. A proactive, positive attitude and ability to work in a fast-paced environment. Education & Experience: A minimum of a RQF level 5 (or equivalent). A degree or certification in business administration or a related field is preferred. Prior experience in sales administration or a related role is desirable.
Amore Beam Park is opening soon and we’re looking for talented Nail Technicians to join our brand-new, luxury beauty salon in Beam Park, East London. 💅 Requirements: – Minimum 2 years’ experience in nail services – Skilled in gel manicures, builder gel, extensions, or nail art – Professional, friendly, and passionate about beauty 📍 We offer a stunning work environment, supportive team culture, and competitive pay. ✨ Be part of something beautiful from the very beginning! If you’re ready to grow with a premium brand, DM us your CV
Head Barista/ P/T Barista, London Rates negotiable We currently have a vacancy two branches east london and ilford WHAT YOU'LL DO You will spend your time efficiently crafting and serving high quality beverages to exceed customer expectations, never forgetting to amaze our customers with latte art! Spark conversation with our customers to get to know them and their preferences. Ably answering their questions. Turning customers into regulars and even friends. Taking orders and payments at the till and then fulfilling those orders - including food and drink. Preparing All drinks and assisting the kitchen where possible with food orders. Playing a part in having a happy team and a thriving local community, mucking in to arrange community events. Ensuring Health & Safety standards are met at all times. Keeping the shop beautifully clean and tidy. #ukjobs
🌟 Office Manager (With Visa Sponsorship) – Mycash Limited 🌟 📍 Location: London (Ilford) 💼 Salary: £39,000 per annum 🕒 Hours: 37.5 hours/week (Full-Time, Mon–Fri) 📄 Visa Sponsorship Available: Skilled Worker Route. Mycash Limited, a growing business consultancy based in London, is seeking a highly organised, detail-oriented Office Manager to lead our day-to-day office operations. This is an exciting opportunity for a driven individual to join a dynamic team and support business growth and efficiency. 🔧 Key Responsibilities: Manage daily office functions and administrative support Schedule meetings and coordinate team logistics Liaise with clients and vendors Maintain records, process invoices, and support compliance Assist with business consultancy projects and reporting 🧩 Requirements: Minimum 3 years’ experience in an Office Manager or senior admin role Excellent communication, problem-solving, and organisational skills Proficiency in Microsoft Office (Excel, Word, PowerPoint) Experience in a consultancy/business environment preferred Degree in Business Administration or similar (or equivalent experience) ✨ What We Offer: Competitive salary Career development in a fast-growing company Friendly and professional working environment Skilled Worker Visa sponsorship (CoS provided if eligible) 📍 Location: Ilford, London– Office-based role Ready to take the next step in your career with a company that values efficiency and growth? Apply now – sponsorship available for the right candidate!
Head Barista/ P/T Barista, London Rates negotiable We currently have a vacancy two branches east london and ilford WHAT YOU'LL DO You will spend your time efficiently crafting and serving high quality beverages to exceed customer expectations, never forgetting to amaze our customers with latte art! Spark conversation with our customers to get to know them and their preferences. Ably answering their questions. Turning customers into regulars and even friends. Taking orders and payments at the till and then fulfilling those orders - including food and drink. Playing a part in having a happy team and a thriving local community, mucking in to arrange community events. Ensuring Health & Safety standards are met at all times. Keeping the shop beautifully clean and tidy. #ukjobs
We're seeking a talented and experienced Barber to join our team. As a Barber, you'll be responsible for providing exceptional grooming services to our clients, including haircuts, shaves, and beard styling. If you're passionate about delivering outstanding customer service and staying up-to-date with the latest trends, we'd love to from you!
Our client is a UK-based digital signage and design company, established in 2014 and headquartered in Ilford. They specialise in providing affordable, high-impact display solutions tailored for small businesses. As they look to broaden their horizons, they're focusing on expanding into larger retail chains, aiming to enhance customer engagement and brand visibility through innovative digital signage solutions. Role Overview We are seeking a dynamic and results-driven Business Development Manager to spearhead our client's expansion into retail chains. This role involves identifying new business opportunities, building relationships with key stakeholders, and driving sales growth in the retail sector. Key Responsibilities Develop and execute a strategic plan to penetrate retail chains, including supermarkets, fashion retailers, and quick-service restaurants (QSRs). Identify and engage with key decision-makers within target organizations. Present and promote digital signage solutions to prospective clients. Collaborate with internal teams to tailor solutions that meet client needs. Negotiate contracts and close deals to achieve sales targets. Maintain and expand relationships with existing clients. Provide market feedback to inform product development and marketing strategies. Requirements Proven experience in business development or sales, preferably in digital signage, AV solutions, or related fields. Strong understanding of the retail industry and its dynamics. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a team. Willingness to travel as needed. Bachelor's degree in business, marketing, or a related field is preferred. What We Offer Competitive salary with performance-based incentives. Opportunity to play a pivotal role in the company's growth. Supportive and collaborative work environment.
As Chef hand you are required to maintain and prepare the kitchen and menu items. You will have a lot of responsibilities and be required to work many hours. English language skill is a requirement. Your pay will be determined by experience and availability. Hygiene is a priority, as well as speed and quality of service. You will be required to commit to a high level of training. Clear career progression as Chef.
💅 Full-Time Nail Technician – Join Our Award-Winning Team at Hienie's (ENVI Nails & Beauty) 📍 Location: 133 High Street, Brentwood, Essex, CM14 4RZ 🕒 Hours: Full-Time (including Saturdays; Thursdays until 8 PM) 💰 Salary: Competitive, based on experience 📅 Start Date: Immediate ✨ About Us Established in 2007, Hienie's (ENVI Nails & Beauty) is an award-winning salon located in the heart of Brentwood. We specialize in professional nail and lash services, offering a comfortable and relaxed environment for our clients. Our dedicated team is committed to delivering high-quality treatments tailored to individual needs. 💼 The Role We are seeking a passionate and skilled Nail Technician to join our dynamic team. The ideal candidate will be proficient in various nail techniques and committed to providing exceptional client experiences. 🛠 Responsibilities Perform high-quality manicures and pedicures, including nail shaping, cuticle grooming, and polish application. Apply artificial nails and nail art designs based on client preferences. Maintain a clean and sanitized workstation, adhering to health and safety standards. Consult with clients to understand their needs and recommend appropriate nail treatments. Stay updated on the latest nail trends and techniques to offer innovative services. 🎓 Requirements Minimum of 1 year of professional experience as a Nail Technician. NVQ Level 2/3 in Beauty Therapy or equivalent certification. Strong customer service skills with a friendly and approachable demeanor. Ability to work Saturdays and until 8 PM on Thursdays. Passion for nail care and a keen eye for detail. 🌟 What We Offer Opportunity to work in an award-winning salon with a supportive team. Continuous professional development and training opportunities. Employee discounts on salon services and products. A positive and inclusive work environment.
Develop and implement procurement strategies aligned with company goals and sustainability commitments. Source raw materials, fabrics, and components from reliable and ethical suppliers globally, with a focus on denim and sustainable inputs such as coffee waste. Manage supplier relationships, negotiate contracts, and ensure timely delivery of goods and materials. Coordinate with the R&D team to identify and secure materials for product innovation and pilot projects. Oversee the logistics of supply chain operations, including transportation, warehousing, and inventory control. Monitor market trends and industry developments to anticipate procurement risks and opportunities. Ensure compliance with company policies, industry regulations, and environmental standards. Maintain accurate records of procurement activities, budgets, and supplier performance. Collaborate with production and quality assurance teams to ensure materials meet required specifications.
Osteria Due Amici is seeking an enthusiastic, friendly, and experienced waiter / waitress to join our dynamic team. You will play a key role in delivering exceptional service to our valued guests. Minimum one year of experience is essential.
hello, looking for a plumber/electrician who wants a full time job working 6 days a week - £150-200 daily rate. weekly pay looking for pretend start contact me on this number
Discover a Career That Moves You — Join QDR Network Tired of feeling stuck in a role with no clear path forward? Looking for more energy, growth, and purpose in your workday? If you’re ready to level up your career in a fast-paced, people-focused environment — QDR Network wants to hear from you. We’re expanding our team and currently seeking Sales Advisors to represent some of the UK’s most recognisable brands. You’ll be part of an engaging, face-to-face sales force that connects with customers, showcases industry-leading products, and builds real value for the companies we work with. What Makes You a Great Fit? We’re looking for individuals who are: ✔ Self-Motivated – You take initiative and own your progress ✔ Driven by Results – You set goals and chase them with purpose ✔ Open to Learning – You’re coachable, adaptable, and ready to grow What You’ll Get from Us: At QDR, your growth is our mission. Here’s what you can expect: ✅ Hands-On Training – We’ll teach you the skills you need to succeed, no experience required ✅ Personal Mentorship – Work directly with industry professionals and top performers ✅ Access to a Global Network – Meet leaders and innovators from across the world ✅ Travel Opportunities – Take part in all-expenses-paid trips to destinations like Dubai, Paris, Ibiza, New York, and more ✅ Fun, Supportive Culture – From team socials to achievement celebrations, we make work enjoyable What Happens Next? If you’re ready to step into a more rewarding role, submit your application today. If shortlisted, a member of our team will invite you to a face-to-face consultation. In this session, you’ll learn more about: 🔹 The role and expectations of a Sales Advisor 🔹 Growth opportunities within QDR Network 🔹 The well-known brands you’ll be working with ⚠️ Note: This is a performance-based opportunity, ideal for those who are passionate about personal growth and success.
We are a local, small Plumbing and Heating company, based in Rainham Essex, office based, and we are about to grow and a full time vacancy for JOB CONTROLLER / OFFICE ADMINISTRATOR has arisen as a result, to plan jobs for engineers, and deal with office administration. Must be pleasant on the phone and work as a team, good with paperwork. You have to be organised and trustworthy to work on own initiative and sometimes very very occasionally lone working-office or home. Sometimes possible working from home may be required, and working hours are from 8 to 5 with one hr lunch Flexibility on working hours may be required on emergency or unforseen. Nice working environment with parking and tesco nearby with shops. We are family run and looking for someone to be part of our growing family. Please I ask politely only apply if you are serious and hard working, trustworthy and looking to progress. Worthwhile opportunity given in return
Job Overview We are looking for an experienced and results-driven Full Stack Software Development Manager to lead and inspire our team of developers in delivering scalable, secure, and high-performing web applications. The ideal candidate will have 3–5 years of full stack development experience, coupled with strong leadership skills and a solid understanding of modern software development methodologies. You will be responsible for the end-to-end delivery of technical solutions, mentoring developers, managing project timelines, and aligning development strategies with business goals. Key Responsibilities ● Lead and manage a team of full stack developers to deliver high-quality software solutions. ● Oversee the development, testing, and deployment of scalable web applications and services. ● Collaborate with cross-functional teams, including product, QA, and design to define software requirements and architecture. ● Maintain a hands-on approach to coding and code reviews, ensuring best practices in development are followed. ● Provide technical leadership and guidance to the team on architecture, design patterns, and development practices. ● Implement and enforce Agile/Scrum methodologies and manage sprint planning and retrospectives. ● Monitor team performance, provide feedback, and support professional growth and career development. ● Drive innovation and continuous improvement in development processes and technologies. ● Ensure code quality, performance, security, and scalability in all technical deliverables. ** Required Skills and Experience** ● Bachelor’s degree in Computer Science, Software Engineering, or a related discipline (or equivalent practical experience). ● 3–5 years of experience in full stack development using modern technologies such as: ○ Front-End: JavaScript, TypeScript, React, Angular, or Vue.js ○ Back-End: Node.js, .NET, Java, Python, or similar ○ Databases: PostgreSQL, MySQL, MongoDB, etc. ● Demonstrated experience in leading software development teams or managing projects. ● Strong understanding of cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. ● Experience with Git, agile project management tools (e.g., Jira), and containerisation (e.g., Docker, Kubernetes). ● Excellent communication and interpersonal skills with a strong ability to manage stakeholders ● Proven ability to balance technical leadership with hands-on development.
We are looking for reliable and professional Minibus and Coach Drivers to join our growing team! What We Offer: Flexible positions: Full-Time or Ad-Hoc (minimum 2 days a week guaranteed) Competitive pay: Minibus: £15 per hour Coach: £20 per hour Pay calculated from depot to depot Requirements: Valid UK driving licence with D1 or D entitlement Driver Qualification Card (DQC) / CPC Card Smart, punctual, and customer-focused Previous experience preferred but not essential If you're a dependable driver looking to join a professional and supportive team, apply now!
The front of house is responsible for our customers, starting and ending with professional greeting, seating allocation, menu description, attending to all customer needs. All front of house require a good knowledge of all drinks and serving customers their drinks and meals. You will be expected to make drinks and prioritize customers over all. I will only work with responsible people who can arrive early and have the availability to work on committed businesses hours.
We’re looking for professional and reliable HGV drivers (Class 2 and Class 1) to join our transport and delivery team. Whether you're experienced or newly qualified, we have opportunities for you! Your Responsibilities: Deliver goods safely and on time across the UK Complete daily vehicle checks and maintain driving logs Follow UK road safety regulations and company policies Communicate with dispatch and customers as needed Load/unload cargo (some roles only) Able to work in Barking, or live nearby. Full time and part time positions are open.
We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)
Whether you are an experience or freshly graduate- We, Youni Mentor, a leading student recruitment company in UK seeking a dynamic and strategic Marketing and Commercial Manager to lead the development of the company. This role combines creative marketing expertise with business acumen to build brand value, drive revenue, and support customer acquisition and retention. The successful candidate will work cross-functionally to align marketing efforts with commercial objectives, ensuring business growth and competitive positioning in the market.
About Us SANDHU A1 CONSTRUCTION LTD is an established and ambitious construction company based in Belvedere, England. With a strong commitment to quality workmanship and client satisfaction, we are laying the foundation for a solid presence in the UK's construction sector. As we expand, we are seeking a reliable and organised Office Manager to take charge of our administrative operations and help us grow efficiently. Role Overview As Office Manager, you will play a key role in supporting the daily operations of our business. You’ll ensure that administrative systems run smoothly and will be instrumental in developing effective office procedures for a growing construction firm. Key Responsibilities Plan work schedules, assign administrative tasks, and manage office workload Supervise administrative functions including correspondence, sales documentation, and company records Ensure compliance with policies related to insurance, contracts, and client documentation Coordinate activities across departments and liaise with external contacts as needed Assist with recruitment support, HR records, and maintaining compliance documentation Maintain an organised filing system for financial, project, and personnel records Candidate Profile · Bachelor’s in business administration (BBA) or · Bachelor’s in management or · Bachelor’s in construction management or · Bachelor’s in office administration or · Bachelor’s in human resource Management Minimum 2 years of experience in office administration or management(construction sector preferred) Strong organisational and time-management skills Confident using Microsoft Office and general office software Excellent written and verbal communication skills Ability to manage tasks independently and support a small but growing team
Analysing the structure of a business to determine how it operates and determine its objectives Identifying any problems with the current business model Designing potential solutions to any problems identified during the research phase Preparing and delivering a report of their findings to leadership with comprehensive risk and impact assessment Developing comprehensive end-to-end (E2E) test cases at the application and multi-application levels Overseeing the implementation of approved process improvements Hiring, monitoring and overseeing the IT team members Carrying out training sessions and workshops to guide relevant teams Carrying out periodic quality checks
We are currently seeking an experienced and reliable Bricklayer to join our construction team. You will be responsible for laying bricks, blocks, and other masonry units to build and repair walls, partitions, and other structures on-site. Key Responsibilities: Lay bricks, blocks, and stone according to plans Mix and apply mortar Repair and maintain existing brickwork Ensure all work meets safety and quality standards We welcome applications from skilled workers based overseas. Sponsorship may be considered for the right candidate, subject to eligibility.
Getting the sale” using various customer sales methods. Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness. Evaluating customers skills, needs and building productive long lasting relationships.