Front Of House & Party Host
11 days ago
Bluewater
Bring the Energy. Create the Experience. At Ballerz, we're not just another hospitality venue. We're a sports and entertainment destination where guests come to watch live sport, play interactive games, celebrate special occasions, and enjoy unforgettable experiences with friends, family, and colleagues. We're looking for energetic, outgoing, and guest-focused individuals to join our Front of House team and help create an exciting atmosphere every day. If you love working with people, enjoy being part of a lively environment, and take pride in creating memorable experiences, we'd love to hear from you. The Role As a Front of House & Party Host, you'll play a key role in delivering the Ballerz experience. You'll welcome guests, support service delivery, host parties and group bookings, promote games and activities, and help create the energy and atmosphere that makes Ballerz unique. This is much more than a traditional hospitality role. We're looking for people who are confident engaging with guests, bringing energy to the venue, and helping create an environment that guests want to return to. What You'll Be Responsible For • Providing a warm and engaging welcome to all guests, • Delivering exceptional customer service throughout the guest journey, • Hosting birthday parties, group bookings, and special events, • Explaining games, activities, and venue experiences to guests, • Creating a fun, energetic, and welcoming atmosphere, • Supporting food and drink service where required, • Maintaining high standards of cleanliness, presentation, and organisation, • Assisting with venue events, promotions, and activations, • Handling guest enquiries confidently and professionally, • Working closely with the wider team to deliver a seamless guest experience What We're Looking For • A positive attitude and strong work ethic, • Excellent communication and people skills, • Confidence engaging with guests of all ages, • A friendly, outgoing, and enthusiastic personality, • Ability to work effectively in a fast-paced environment, • Strong teamwork skills, • Flexibility to work evenings, weekends, and event days, • Previous hospitality, leisure, entertainment, or customer service experience is beneficial but not essential What You'll Bring • Energy and enthusiasm, • Confidence and personality, • A guest-first mindset, • Reliability and professionalism, • A willingness to learn and develop, • A passion for creating memorable experiences Why Join Ballerz? • Work in a fun, exciting, and fast-paced environment, • Be part of a growing sports and entertainment brand, • Flexible working opportunities, • Ongoing training and development, • Opportunities to progress within the business, • Work alongside a passionate and supportive team Whether you're looking for your first role in hospitality or already have experience in customer service, entertainment, or events, this is a fantastic opportunity to join a business where personality, energy, and guest experience come first. If you love creating memorable moments and thrive in a lively environment, we'd love to hear from you.
