Food Packer

Job Title: Phone Operator Location: Mr. Broadway Position Overview: We are looking for a highly organized and customer-service-driven Phone Operator to manage incoming calls, handle Uber Eats and DoorDash orders, and assist with takeout and delivery orders for our busy restaurant. The ideal candidate will be detail-oriented, possess strong multitasking abilities, and maintain a friendly and professional demeanor while ensuring that all customer orders are handled with accuracy and efficiency. Key Responsibilities: Answer and manage high-volume restaurant phone calls professionally, assisting customers with takeout orders, reservations, and inquiries. Process and coordinate orders from third-party platforms (Uber Eats, DoorDash, etc.), ensuring accuracy and timely communication with the kitchen and delivery personnel. Provide exceptional customer service by answering menu questions, resolving customer concerns, and confirming order details. Coordinate with kitchen staff to ensure all takeout and delivery orders are prepared correctly and promptly. Manage order flow during peak hours while maintaining a calm and organized work environment. Ensure accuracy in entering all orders into the point-of-sale system. Assist in packaging orders as needed and communicating pick-up times to customers. Requirements: Previous experience in a high-volume restaurant or call center is preferred. Familiarity with Uber Eats, DoorDash, and other third-party delivery platforms. Strong multitasking skills and ability to manage multiple phone lines and orders simultaneously. Excellent verbal communication skills with a professional phone etiquette. Strong attention to detail and accuracy in order processing. Ability to remain calm and efficient during busy shifts. Benefits: Competitive hourly wage. Flexible scheduling. Opportunities for growth and advancement within the company. Employee meals and discounts. If you are a quick thinker with excellent communication skills and a passion for customer service, we’d love to hear from you!

Job Title: Food Runner / Busser Location: Mr. Broadway/ 209 w 38st, 10018 $10+ tips, average 40 hours weekly. >>NO EXPERIENCCE NEEDED. Position Overview: We are seeking a dynamic and hardworking Food Runner/Busser to join our team. This role is essential to ensuring smooth and efficient service in our dining room, assisting both front-of-house staff and customers. The ideal candidate will be fast-paced, detail-oriented, and passionate about providing outstanding customer service in a busy restaurant environment. Key Responsibilities: Assist servers by delivering food to tables accurately and efficiently. Clear and reset tables quickly while maintaining cleanliness and organization in the dining room. Support the waitstaff and kitchen staff to ensure timely food service. Maintain cleanliness of dining areas, including floor, tables, and chairs. Refill water glasses, restock silverware, napkins, and other dining essentials. Communicate effectively with both front and back of the house to ensure guest satisfaction. Follow all safety and sanitation policies to maintain a clean and safe working environment. Requirements: Previous experience in a restaurant setting is a plus but not required. Ability to work in a fast-paced environment while staying organized. Strong communication and teamwork skills. Ability to stand and walk for extended periods. Positive attitude and a passion for customer service. Benefits: Competitive pay. Opportunities for growth and advancement within the company. A supportive and collaborative team environment. Employee meals and discounts. If you are a team player who enjoys working in a high-energy environment, we encourage you to apply!