IT and Records Support Specialist

Retail

5 hours ago147 views

The IT and Records Support specialist is a member of the IT and Systems department and will be responsible for maintaining company and school records in various systems.
Major Responsibilities/Activities:
Responsible for supporting the IT, Systems and Admissions Department as directed. Heavy data entry and customer service involved.

· Enter student information into Slate database, including heavy data entry from recruitment events.
· Complete updates to student records regarding Biographical information, contact information, etc.
· Consolidate records to avoid duplicates in the systems.
· Manage the movement of student information from the CRM (Slate) into the SIS (Campus Café) for accepted and enrolled students.
· Provide comprehensive support to end-users, including troubleshooting issues related to student records or portals.
· Organize IT Support Ticket system, forwarding serious issues and responding to low level requests directly.
· Assist with physical computer or phone set-ups for office staff, when needed.
· Assist various departments with student files or record maintenance (Financial Aid, Bursar, Registrar, Housing, etc.) as needed.
· Assist in the auditing of enrollment documents for incoming students.
· Additional job duties as assigned by manager.
Minimum Requirements:
· Strong data entry skills, with demonstrated speed and accuracy with an attention to detail.
· Strong customer service orientation; excellent interpersonal and communication skills.
· Outstanding teamwork and time management skills; ability to work independently and meet deadlines.
· Ability to prioritize and manage multiple demands in a fast-paced environment.
· Must be proficient with Microsoft Office Suite, especially Excel with excellent typing skills.
· Previous experience with Slate CRM and Campus Café SIS (or similar software) preferred!
Job Types: Full-time, Part-time
Pay: $22.00 - $25.00 per hour
Expected hours: 10 – 20 per week
Schedule: Day shift Monday to Friday
Overtime
Security clearance: Confidential (Preferred)
Ability to Commute: New York, NY 10011 (Required)
Ability to Relocate: New York, NY 10011: Relocate before starting work (Required)
Work Location: In person
  • Experience
    Not required
  • Languages
    English – Advanced
  • Employment
    Part-time
  • Salary
    $22 – $25 hourly

pin icon39 West 19th Street, Manhattan, 10011, New York

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RetailNew York

College • 11-50 Employees

Hiring on JOB TODAY since February, 2025

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