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Medical Receptionist - with OPTICAL CLINIC EXPERIENCE - Bronx Vision Center - New York

Office & Admin

5 hours ago96 views

Job Description: Medical Receptionist


Job Title: Medical Receptionist


Location: [Clinic/Hospital Name]
Employment Type: Full-time / Part-time


Job Summary


The Medical Receptionist is responsible for providing excellent customer service to patients while ensuring the efficient operation of the front desk. This role includes managing appointments, handling patient inquiries, maintaining accurate records, processing payments, and supporting healthcare providers with administrative tasks.


Key Responsibilities
Welcome and assist patients, visitors, and healthcare professionals in a courteous and professional manner.
Schedule, confirm, and reschedule patient appointments.
Answer and direct incoming phone calls and respond to patient inquiries.
Register new patients and update existing patient information.
Verify insurance information and collect required documents.
Maintain accurate patient records while ensuring confidentiality.
Process patient payments and issue receipts.
Coordinate with doctors, nurses, and other staff regarding patient schedules.
Manage incoming and outgoing correspondence, including emails and mail.
Maintain a clean, organized, and welcoming reception area.
Handle administrative tasks such as filing, scanning, and data entry.
Ensure compliance with clinic policies and patient privacy regulations.
Qualifications
High school diploma or equivalent; additional administrative or healthcare-related training is an advantage.
Previous experience as a receptionist, customer service representative, or medical receptionist preferred.
Proficiency in Microsoft Office and electronic medical record (EMR/EHR) systems is an advantage.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and positive attitude.
Ability to maintain confidentiality and handle sensitive information.
Strong attention to detail and accuracy.
Skills
Customer service orientation
Excellent interpersonal and communication skills
Time management and multitasking
Computer literacy
Problem-solving abilities
Attention to detail
Ability to work independently and as part of a team
Working Conditions
Work is primarily performed in a clinic, hospital, or medical office environment.
May require occasional evening, weekend, or holiday shifts depending on operational needs.
Prolonged periods of sitting, standing, and computer use.
Preferred Qualifications
Experience working in a healthcare or clinical setting.
Familiarity with medical terminology.
Experience with appointment scheduling and medical billing systems.

  • Experience
    Required
  • Employment
    Full-time

pin icon417 East 138th Street, Mott Haven, The Bronx, 10454, New York

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ReceptionistNew York

Health / Care

Hiring on JOB TODAY since July, 2026

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